Grundfos CIM 500 User manual

CIM 500 Ethernet module
Installation and operating instructions
CIM 500 Ethernet
Installation and operating instructions
Other languages
http://net.grundfos.com/qr/i/98407037
GRUNDFOS INSTRUCTIONS

CIM 500 Ethernet module
English (GB)
Installation and operating instructions ..................................4
Deutsch (DE)
Montage- und Betriebsanleitung .....................................27
Dansk (DK)
Monterings- og driftsinstruktion ......................................51
Español (ES)
Instrucciones de instalación y funcionamiento............................74
Suomi (FI)
Asennus- ja käyttöohjeet ..........................................97
Français (FR)
Notice d'installation et de fonctionnement..............................120
Italiano (IT)
Istruzioni di installazione e funzionamento .............................143
Português (PT)
Instruções de instalação e funcionamento .............................166
Română (RO)
Instrucţiuni de instalare şi utilizare...................................189
中文 (CN)
安装和使用说明书 ..............................................212
日本語 (JP)
取扱説明書...................................................233
한국어 (KO)
설치 및 작동 지침 ..............................................256
Appendix A..................................................279
Appendix B..................................................298
Declaration of conformity .......................................299
Declaration of conformity .......................................300
Operating manual EAC .........................................302
3
Table of contents

English (GB) Installation and operating instructions
Original installation and operating instructions
Table of contents
1. General information ............. 4
1.1 Hazard statements .............. 4
1.2 Notes ..................... 4
2. Applications ................. 5
2.1 Abbreviations ................. 5
2.2 CIM 500 Ethernet module .......... 6
3. Installation .................. 7
3.1 Security .................... 7
3.2 Connecting the Ethernet cable ........ 8
3.3 Selection of Industrial Ethernet protocol . .. 9
3.4 Setting the IP addresses ........... 9
3.5 Connection to the webserver .........10
4. Status LEDs .................11
5. Data activity and link LEDs .........12
6. Fault finding .................13
6.1 PROFINET IO.................13
6.2 Modbus TCP or BACnet IP ..........15
6.3 EtherNet/IP ..................17
6.4 GRM IP ....................19
7. Technical data ................21
7.1 PROFINET technical specifications .....22
7.2 Modbus TCP technical specifications ....23
7.3 BACnet IP technical specifications ......23
7.4 EtherNet/IP technical specifications .....25
8. Disposing of the product ..........26
1. General information
Read this document before you install the
product. Installation and operation must
comply with local regulations and accepted
codes of good practice.
1.1 Hazard statements
The symbols and hazard statements below may
appear in Grundfos installation and operating
instructions, safety instructions and service
instructions.
DANGER
Indicates a hazardous situation which, if
not avoided, will result in death or serious
personal injury.
WARNING
Indicates a hazardous situation which, if
not avoided, could result in death or
serious personal injury.
CAUTION
Indicates a hazardous situation which, if
not avoided, could result in minor or
moderate personal injury.
The hazard statements are structured in the following
way:
SIGNAL WORD
Description of the hazard
Consequence of ignoring the warning
• Action to avoid the hazard.
1.2 Notes
The symbols and notes below may appear in
Grundfos installation and operating instructions,
safety instructions and service instructions.
Observe these instructions for explosion-
proof products.
A blue or grey circle with a white graphical
symbol indicates that an action must be
taken.
A red or grey circle with a diagonal bar,
possibly with a black graphical symbol,
indicates that an action must not be taken
or must be stopped.
If these instructions are not observed, it
may result in malfunction or damage to the
equipment.
Tips and advice that make the work easier.
4
English (GB)

2. Applications
The CIM 500 Ethernet module enables data
transmission between an Industrial Ethernet network
and a Grundfos product.
The module supports various Industrial Ethernet
protocols.
The module is fitted in the product to be
communicated with in a CIU 90x to form a CIU 50x or
in an E-box to form an E-box 500.
Retrofitting of the module is described in the
installation and operating instructions of the Grundfos
product.
Configuration is done via the built-in webserver, using
a standard web browser on a PC.
You can download the specific functional profile for
the product in question from Grundfos Product
Center.
Related information
3.3 Selection of Industrial Ethernet protocol
2.1 Abbreviations
APDU Application Protocol Data Unit.
ARP Address Resolution Protocol. Translates
IP addresses to MAC addresses.
CAT5 Ethernet cable type with four twisted-pair
cables.
CAT5e Enhanced CAT5 cable with better
performance.
CAT6 Ethernet cable compatible with CAT5 and
CAT5e, and with very high performance.
CIM Communication Interface Module.
CIU Communication Interface Unit.
DHCP
Dynamic Host Configuration Protocol.
Used to configure network devices so
that they can communicate via an IP
network.
DNS Domain Name System. Used to resolve
host names to IP addresses.
E-box
Extension Box. Used as a
communication interface between a
Grundfos DDA dosing pump (small) and
a fieldbus.
GENIpro
Grundfos Electronics Network
Intercommunication protocol. Proprietary
Grundfos fieldbus protocol.
GiC Grundfos iSOLUTIONS Cloud.
GND Ground.
GRM Grundfos Remote Management.
HTTP
Hyper Text Transfer Protocol. The
protocol commonly used to navigate
the World Wide Web.
IANA Internet Assigned Numbers Authority.
IP Internet Protocol.
LED Light-emitting diode.
MAC Media Access Control. Unique address
for a piece of hardware.
MDI Medium Dependent Interface.
Ping
Packet InterNet Groper. A software utility
that tests connectivity between two
TCP/IP hosts.
PLC Programmable Logic Controller.
RJ45
Registered Jack #45, also called 8P8C
modular connector type. Connects four
twisted-pair cables. Most common
Ethernet connector type.
SELV Separated or Safety Extra-Low Voltage.
SELV-E Separated or Safety Extra-Low Voltage
with earth.
TCP
Transmission Control Protocol. Protocol
for Internet communication and Industrial
Ethernet communication.
UDP User Datagram Protocol.
URL Uniform Resource Locator. The IP
address used to connect to a server.
VPN Virtual Private Networks.
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English (GB)

2.2 CIM 500 Ethernet module
1
2
34 5 6 78
9
TM057431
CIM 500 Ethernet module
Pos. Designation Description
1 ETH1 Industrial Ethernet RJ45
connector 1
2 ETH2 Industrial Ethernet RJ45
connector 2
3 DATA1 Data activity LED for RJ45
connector 1
4 LINK1 Link LED for RJ45 connector
1
5 DATA2 Data activity LED for RJ45
connector 2
6 LINK2 Link LED for RJ45 connector
2
7 LED1
Red and green status LED
for the selected Ethernet
protocol
8 LED2
Red and green LED for
internal communication
between CIM 500 and the
Grundfos product
9 SW1 Rotary switch for selection of
Industrial Ethernet protocol
Related information
5. Data activity and link LEDs
6
English (GB)

3. Installation
WARNING
Electric shock
Death or serious personal injury
‐Connect CIM 500 only to SELV or
SELV-E circuits.
QR99462331
QR code for the CIU quick guide
3.1 Security
The connected Grundfos products must be behind a
firewall or connected to a private network.
If a firewall or private network is not in place, the
Grundfos product may be subject to a cyber-security
risk and becomes vulnerable to an attack or
compromise.
Follow the highly recommended configuration
requirements below. If in doubt, consult an IT
Infrastructure Specialist.
Related information
3.5.1 Connection to the webserver using GRM IP /
GiC
3.1.1 CIM 500
CIM 500 is a traditional network-connected device
and must be placed on a private network behind a
firewall. It must not be connected directly to the
Internet. Also, no TCP/IP ports must be forwarded to
the product. If you need remote access to the device,
you must use technologies such as Virtual Private
Networks (VPNs) to ensure a secured connection.
Consider contacting an IT Infrastructure Specialist to
establish such a solution.
For CIM 500 in mode 4, GRM IP (Grundfos Remote
Management), or in mode 5 (GiC), the firewall must
accept connections initialised by the Grundfos
product to the Internet only (outgoing connections).
1 2 3
TM074226
Secure connectivity for CIM 500
Pos. Description
1 Grundfos device
2 Firewall
3 Internet
For CIM 500 in mode 5, GiC (Grundfos iSolution
Cloud), the ports 443 and 8883 must be open for
outbound traffic only and require access to DNS or
port 53.
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English (GB)

3.2 Connecting the Ethernet cable
Use RJ45 plugs and an Ethernet cable. Connect the
cable screen to protective earth at both ends.
It is important to connect the cable screen
to protective earth by means of the earth
clamp or in the connector.
For GRM IP communication, ensure that
the network is protected by a firewall.
Maximum cable length
Speed
[Mbit/s] Cable type Max. cable length
[m (ft)]
100/10 CAT5, CAT5e,
CAT6 100 (328)
CIM 500 is designed for flexible network installation.
The built-in two-port switch makes it possible to daisy
chain from product to product without the need of
additional Ethernet switches. The last product in the
chain is only connected to one of the Ethernet ports.
Each Ethernet port has its own MAC address, and
CIM 500 has a built-in switch which means that the
cable can run another 100 metres whenever passing
a CIM 500 module.
1
2
3 4 5
TM056435
Example of Industrial Ethernet network
Pos. Description
1 Ethernet switch
2 CIM 500
3 CIM 500
4 CIM 500
5 CIM 500
1
2
3
TM057480
Example of the Ethernet connection
Pos. Description
1 Industrial Ethernet RJ45 connector 1
2 Industrial Ethernet RJ45 connector 2
3 Earth clamp/GND
8
English (GB)

3.3 Selection of Industrial Ethernet protocol
The module has a rotary switch for selection of the
Industrial Ethernet protocol. See the figure below.
TM057481
Selecting the Industrial Ethernet protocol
Pos. Description
0 PROFINET IO, default
1 Modbus TCP
2 BACnet IP
3 EtherNet/IP
4
GRM IP for Grundfos Remote
Management. Requires a contract with
Grundfos.
5 Grundfos iSOLUTIONS Cloud (GiC)
6...E Reserved. LED1 is permanently red to
indicate an invalid configuration.
F
Resetting to factory settings.
Set the rotary switch to this position.
LED1 starts flashing red and green for 20
seconds to indicate that factory reset is
about to take place.
After 20 seconds, LED1 stops flashing and
factory reset is initiated.
When both LED1 and LED2 switch off, the
reset is completed. The rotary switch can
be moved to another position.
If the position of the rotary switch is
changed when the module is powered on,
the module restarts and uses the protocol
associated with the new position.
Related information
2. Applications
3.4 Setting the IP addresses
The module comes with a fixed webserver IP
address. Via the webserver, this address can be
changed to another fixed value, or a DHCP server
can be selected.
Default IP settings
used
by the webserver
IP address: 192.168.1.100
Subnet mask: 255.255.255.0
Gateway: 192.168.1.1
Device name and
IP settings for
PROFINET IO
The device name is configured
from the webserver or from the
PROFINET IO configuration
tool. The IP address is
automatically assigned by the
PLC. This assigned PROFINET
IP address must be different
from the webserver's IP
address.
IP settings for
Modbus TCP
It can be given a fixed value via
the webserver, or it can use a
DHCP server.
This assigned Modbus TCP
address must be different from
the webserver's IP address.
IP settings for
BACnet IP
It can be given a fixed value via
the webserver, or it can use a
DHCP server. Note that BACnet
IP and the webserver share the
same IP address.
IP settings for
EtherNet/IP
It can be given a fixed value via
the webserver, or it can use a
DHCP server.
This assigned EtherNet/IP
address must be different from
the webserver's IP address.
IP settings for GiC
GiC uses DHCP, and the
connected router automatically
assigns an IP address.
9
English (GB)

3.5 Connection to the webserver
The module can be configured by means of the built-
in webserver. To establish a connection from a PC to
CIM 500, proceed as follows:
1. Connect the PC and the module using an
Ethernet cable. See the figure below.
2. Configure the Ethernet port of the PC to belong to
the same subnetwork as CIM 500, for example
192.168.1.101, and the subnet mask to
255.255.255.0. See the section on network
settings in the appendix.
3. Open a standard Internet browser and type
192.168.1.100 in the URL field.
4. Log in to the webserver:
User name Default: admin
Password Default: Grundfos
The first time you log in, you must set a
unique password. Only a factory reset of
CIM 500 can reset the password to
Grundfos.
TM056436
CIM 500 connected to PC via Ethernet cable
Related information
A.1. Webserver configuration
3.5.1 Connection to the webserver using GRM IP /
GiC
To access the webserver via GRM IP / GiC, you need
to connect your PC parallel to the router (RJ45 port 1)
at CIM 500 RJ45 port 2. Look at the router webserver
which address the router assigns to CIM 500. Then
use this IP address for the webserver access.
See also the section on security in the appendix and
the section on webserver configuration.
You can use both ETH1 and ETH2 to
establish a connection to the webserver.
You can access the webserver while the
selected Industrial Ethernet protocol is
active.
When you select "GRM IP" or "GiC", the
connected router automatically assigns an
IP address to the module via DHCP.
TM074565
CIM 500 connected to PC and cellular router
Related information
A.1. Webserver configuration
3.1 Security
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English (GB)

4. Status LEDs
The module has two status LEDs:
•LED1: Red and green status LED for Ethernet
communication, fieldbus LED.
• LED2: Red and green status LED for
communication between the module and the
Grundfos product, GENI LED.
LED1, PROFINET IO
Status Description
Off The module is switched off.
Flashing green
Wink function. LED1 flashes 10
times when activated from the
PROFINET master.
Permanently
green
The module is in cyclic data
exchange mode.
Flashing red
(3 Hz, duty
cycle 50 %)
Wrong or missing PROFINET IO
configuration. See the section
about fault finding, PROFINET IO.
Pulsing red (0.3
Hz, duty cycle
10 %)
The device name and network
settings are configured, but
connection to master lost.
See the section about fault
finding, PROFINET IO.
Permanently red
The product is not supported.
See the section about fault
finding, PROFINET IO.
Permanently red
and green
Error in firmware download.
See the section about fault
finding, PROFINET IO.
Flashing red
and green
Resetting to factory settings.
After 20 seconds, CIM 500
restarts.
LED1, Modbus TCP and BACnet IP
Status Description
Off
No Modbus or BACnet
communication, or the module
is switched off.
Flashing green Modbus or BACnet
communication active.
Permanently red
Module configuration fault.
See the section about fault
finding, Modbus TCP or BACnet
IP.
Permanently red
and green
Error in firmware download.
See the section about fault
finding, Modbus TCP or BACnet
IP.
Flashing red
and green
Resetting to factory settings.
After 20 seconds, CIM 500
restarts.
LED1, EtherNet/IP
Status Description
Off Ethernet Link is not active.
Permanently
green
Ethernet Link is active, connection
is established.
Flashing green Ethernet Link is active, no
connection is established.
Permanently red Ethernet Link is active, IP address
conflict is detected.
Flashing red Ethernet Link is active, any
connection is timed out.
LED1, GRM IP / GiC
Status Description
Off No GRM IP / GiC communication
or the module is switched off.
Flashing green Startup period (120 seconds).
Permanently
green
Communication with
the cloud server is established.
Flashing green
(0.3 Hz)
Data is transmitted to
the cloud server.
Flashing red
GRM IP / GiC communication
lost, no communication to
the server or product driver is not
loaded from GRM/GiC.
Flashing red
and green
Resetting to factory settings. After
20 seconds, CIM 500 resets
then restarts.
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English (GB)

LED2, all fieldbuses
Status Description
Off The module is switched off.
Flashing red No internal communication between
CIM 500 and the Grundfos product.
Permanently
red
The module does not support the
Grundfos product connected.
Permanently
green
Internal communication between
the module and the Grundfos
product is OK.
Permanently
red and green Memory fault.
During startup, there is a delay of up to
five seconds before the status of LED1
and LED2 is updated.
Related information
6.1 PROFINET IO
6.2 Modbus TCP or BACnet IP
5. Data activity and link LEDs
The module has two connectivity LEDs related to
each RJ45 connector.
DATA1 and DATA2
These yellow LEDs indicate data traffic for the RJ45
connector in question.
Status Description
Off No data communication on RJ45
connector
Flashing Data communication on RJ45 connector
On Heavy network traffic
LINK1 and LINK2
These green LEDs show whether the Ethernet cable
is properly connected to the RJ45 connector in
question.
Status Description
Off No Ethernet Link on RJ45 connector
On Ethernet Link on RJ45 connector is OK
Related information
2.2 CIM 500 Ethernet module
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English (GB)

6. Fault finding
6.1 PROFINET IO
You can detect faults in a module by observing the
status of the two status LEDs.
The prerequisite is that CIM 500 is fitted in a
Grundfos product or CIM 500 fitted in a CIU 500.
Ensure that SW1 is in position "0" to select
PROFINET.
Related information
4. Status LEDs
6.1.1 Both LEDs remain off
Both LEDs remain off when the power supply is connected.
Cause Remedy
The module is fitted incorrectly in the Grundfos
product.
• Check that the module is fitted and connected
correctly.
The module is defective. • Replace the module.
CIU 500 is defective. • Replace CIU 500.
6.1.2 LED1 is off
Cause Remedy
SW1 is not set correctly. • Set the switch to "0".
6.1.3 LED2 is flashing red
Cause Remedy
No internal communication between the module and
the Grundfos product.
• Check that the module is fitted correctly in the
Grundfos product.
No internal communication between CIU 500 and the
Grundfos product.
• Check the cable connection between the Grundfos
product and CIU 500.
•Check that the individual conductors are connected
correctly, for example, not reversed.
• Check the power supply to the Grundfos product.
6.1.4 LED2 is permanently red
Cause Remedy
The module does not support the connected
Grundfos product.
• Contact the nearest Grundfos company.
6.1.5 LED1 is permanently red
Cause Remedy
The module does not support the connected
Grundfos product.
• Contact the nearest Grundfos company.
SW1 is in illegal position. • Set the switch to "0".
6.1.6 LED1 is flashing red, 3 Hz
Cause Remedy
Fault in the PROFINET IO configuration of the
module.
• Restart CIM 500. Use the RESTART button on the
webserver, or power cycle the product. See the
section about PROFINET IO configuration.
• Check that the PROFINET IO IP address
configuration is correct. Check the device name in
CIM 500 and PROFINET IO master.
• Check that the right GSDML file is used.
13
English (GB)

Related information
A.1. Webserver configuration
6.1.7 LED1 is pulsing red, 0.3 Hz
Cause Remedy
The connection to the master is lost. • Check the cables.
•Check that the master is running.
6.1.8 LED1 is permanently red and green at the same time
Cause Remedy
Error in firmware download. • Use the webserver to download the firmware again.
Related information
A.1. Webserver configuration
6.1.9 LED2 is permanently red and green at the same time
Cause Remedy
Memory fault. • Replace the module.
14
English (GB)

6.2 Modbus TCP or BACnet IP
You can detect faults in a module by observing the
status of the two status LEDs.
The prerequisite is that CIM 500 is fitted in a
Grundfos product or in a CIU 500.
Ensure that SW1 is in position "1" if
Modbus should be selected or in position
"2" if BACnet should be selected.
Related information
4. Status LEDs
6.2.1 Both LEDs remain off
Both LEDs remain off when the power supply is connected.
Cause Remedy
The module is fitted incorrectly in the Grundfos
product.
• Check that the module is fitted and connected
correctly.
The module is defective. • Replace the module.
CIU 500 is defective. • Replace CIU 500.
6.2.2 LED2 is flashing red
Cause Remedy
No internal communication between the module and
the Grundfos product.
• Check that the module is fitted correctly in the
Grundfos product.
No internal communication between CIU 500 and the
Grundfos product.
• Check the cable connection between the Grundfos
product and CIU 500.
•Check that the individual conductors are connected
correctly, for example, not reversed.
• Check the power supply to the Grundfos product.
6.2.3 LED2 is permanently red
Cause Remedy
The module does not support the connected
Grundfos product.
• Contact the nearest Grundfos company.
6.2.4 LED1 is permanently red
Cause Remedy
Fault in the Modbus configuration of the module. • Check that SW1 is set to "1".
•Check that the Modbus IP address configuration is
correct.
Fault in the BACnet configuration of the module. • Check that SW1 is set to "2".
•Check that the BACnet IP address and UDP port
number configuration is correct.
Related information
A.1. Webserver configuration
6.2.5 LED1 is permanently red and green at the same time
Cause Remedy
Error in firmware download. • Use the webserver to download the firmware again.
Related information
A.1. Webserver configuration
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English (GB)

6.2.6 LED2 is permanently red and green at the same time
Cause Remedy
Memory fault. • Replace the module.
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English (GB)

6.3 EtherNet/IP
You can detect faults in a module by observing the
status of the two status LEDs.
The prerequisite is that CIM 500 is fitted in a
Grundfos product or in a CIU 500.
Ensure that SW1 is in position "3".
6.3.1 Both LEDs remain off
Both LEDs remain off when the power supply is connected.
Cause Remedy
The module is fitted incorrectly in the Grundfos
product.
• Check that the module is fitted and connected
correctly.
The module is defective. • Replace the module.
CIU 500 is defective. • Replace CIU 500.
6.3.2 LED1 is off
Cause Remedy
SW1 is not set correctly. • Set the switch to "3".
6.3.3 LED2 is flashing red
Cause Remedy
No internal communication between the module and
the Grundfos product.
• Check that the module is fitted correctly in the
Grundfos product.
No internal communication between CIU 500 and the
Grundfos product.
• Check the cable connection between the Grundfos
product and CIU 500.
•Check that the individual conductors are connected
correctly, for example, not reversed.
• Check the power supply to the Grundfos product.
6.3.4 LED2 is permanently red
Cause Remedy
The module does not support the connected
Grundfos product.
• Contact the nearest Grundfos company.
6.3.5 LED1 is flashing red
Cause Remedy
Connection time-out. • Verify the connection and communication between
PLC and CIM 500.
6.3.6 LED1 is permanently red
Cause Remedy
IP address conflict. • Check the IP address configuration.
SW1 is in illegal position. • Check that SW1 is set to "3".
6.3.7 LED1 is permanently red and green at the same time
Cause Remedy
Error in firmware download. • Use the webserver to download the firmware again.
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Related information
A.1. Webserver configuration
6.3.8 LED2 is permanently red and green at the same time
Cause Remedy
Memory fault. • Replace the module.
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English (GB)

6.4 GRM IP / GiC
You can detect faults in a module by observing the
status of the two status LEDs.
The prerequisite is that CIM 500 is fitted in a
Grundfos product or in a CIU 500. This requires a
contract with Grundfos.
Ensure that SW1 is in position "4" to select
GRM IP or position "5" to select GiC.
6.4.1 Both LEDs remain off
Both LEDs remain off when the power supply is connected.
Cause Remedy
The module is fitted incorrectly in the Grundfos
product.
• Check that the module is fitted and connected
correctly.
The module is defective. • Replace the module.
CIU 500 is defective. • Replace CIU 500.
6.4.2 LED1 is off
Cause Remedy
SW1 is not set correctly. • Set the switch to "4" for GRM IP and to "5" for GiC.
6.4.3 LED2 is flashing red
Cause Remedy
No internal communication between the module and
the Grundfos product.
• Check that the module is fitted correctly in the
Grundfos product.
No internal communication between CIU 500 and the
Grundfos product.
• Check the cable connection between the Grundfos
product and CIU 500.
•Check that the individual conductors are connected
correctly, for example, not reversed.
• Check the power supply to the Grundfos product.
6.4.4 LED1 is flashing green
Cause Remedy
120 seconds startup phase. • -
6.4.5 LED1 is permanently red
Cause Remedy
SW1 is in an illegal position. • Set the switch to "4" or "5".
6.4.6 LED2 is permanently red
Cause Remedy
The module does not support the connected
Grundfos product.
• Contact the nearest Grundfos company.
6.4.7 LED1 is flashing red
Cause Remedy
The GRM IP / GiC communication is lost or there is
no communication to the server.• Check the Ethernet cable in the router.
• Check the router settings.
• Check the router related to the SIM card.
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English (GB)

Cause Remedy
• Check that the contract with Grundfos is valid and
there is access to the GRM/GiC data.
6.4.8 Cannot access CIU 500 on the GRM/GiC interface
Cause Remedy
No connection to the GRM server. • Check that you use the lowest MAC address (lowest
number) of the two ports of CIM 500. See the sticker
on the module.
•It requires a contract with Grundfos and granted
access to GRM or GiC.
• Check the commissioning status on the System
page of the CIM 500 webserver.
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English (GB)