GSE Eyecon 9400 User manual

Eyecon
Pill Counting, Inventory, and Validation System
Instruction Manual
39-10-43582
Issue AM

GSEeyecon_u_en_43582.book
Avery Weigh-Tronix is a trademark of the Illinois Tool Works group of companies whose ultimate parent company is
Illinois Tool Works Inc (“Illinois Tool Works”). Copyright © 2016 Illinois Tool Works. All rights reserved.
No part of this publication may be reproduced by making a facsimile copy, by the making of a copy in three dimensions of a two-dimensional
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copyright owner, under license, or as permitted by law.
This publication was correct at the time of going to print, however Avery Weigh-Tronix reserves the right to alter without notice the
specification, design, price or conditions of supply of any product or service at any time.

Eyecon Instruction Manual 3
Table of Contents
Chapter 1 General Information and Warnings ........................................................................................ 7
About this Manual ..............................................................................................................7
Text Conventions ........................................................................................................ 7
Special Messages ....................................................................................................... 7
Installation .......................................................................................................................... 8
Unpacking ................................................................................................................... 8
Intended Use ............................................................................................................... 8
General Description ..................................................................................................... 9
Product Identification ................................................................................................... 9
Setup ................................................................................................................................ 10
Sulfa and Penicillin Platter ......................................................................................... 10
External Scanner ....................................................................................................... 12
Preparing the Eyecon for Use .......................................................................................... 14
Turn on the Eyecon .......................................................................................................... 15
Routine Maintenance ...................................................................................................... 16
Cleaning the Machine ...................................................................................................... 16
Funnel and Slide Gate ............................................................................................... 16
Rapid Fill Counting Tray ............................................................................................ 17
Sharp Objects ..................................................................................................................18
Training ............................................................................................................................ 18
Scanner / Laser ................................................................................................................19
Scanner Specifications .............................................................................................. 19
Licensing Agreement ....................................................................................................... 20
Medi-Span Copyright and Disclaimer Information ..................................................... 20
Software Updates ............................................................................................................ 21
Update Warnings ....................................................................................................... 21
Install Software Updates ........................................................................................... 21
Turn off the Eyecon (Shutdown) ...................................................................................... 23
Restart ....................................................................................................................... 23
Shutdown .................................................................................................................. 23
About Eyecon Screen ...................................................................................................... 23
Warranty Policy ................................................................................................................24
Specifications ................................................................................................................... 25
FCC Statement ................................................................................................................ 25
ETL .................................................................................................................................. 25
Back up the Eyecon Data ................................................................................................ 26
Helpful Hints ..................................................................................................................... 26
Navigating the Touch Screen .................................................................................... 26
Automatic Update from the Website .......................................................................... 26
Symphony Software ......................................................................................................... 26
Chapter 2 Settings Menu ......................................................................................................................... 27
General ............................................................................................................................ 27
Launch Windows Applications ................................................................................... 30
Users ................................................................................................................................ 30
Add or Delete a User ................................................................................................. 31
User Scan-Out ........................................................................................................... 32
No User ID Lookup .................................................................................................... 33
Test .................................................................................................................................. 34
Barcode ............................................................................................................................ 35
Barcode Type ............................................................................................................ 35
Rx Barcode Examples (Validation Only) ................................................................... 36
RX Scan During Count Mode .................................................................................... 39
Barcode Setup Help .................................................................................................. 40

4 Eyecon Instruction Manual
Test Mode ................................................................................................................. 41
Data ................................................................................................................................. 42
Report Data ............................................................................................................... 43
Physical Inventory Data ............................................................................................. 46
Files ................................................................................................................................. 48
Auto Updates ............................................................................................................. 49
TCP/IP ............................................................................................................................. 51
Listening Server Settings .......................................................................................... 52
Remote Server ................................................................................................................. 53
Inventory Interface (McKesson Enterprise Rx) .......................................................... 54
Multi ................................................................................................................................. 55
Double Check .................................................................................................................. 55
Double-Counts .......................................................................................................... 55
Back-Counts .............................................................................................................. 56
Chapter 3 Eyecon Native Modes ............................................................................................................ 57
Start-up Screen ................................................................................................................57
Count Only Mode ............................................................................................................. 58
Rx Dispensing and Pill Counting ............................................................................... 58
Unit of Use ................................................................................................................. 61
Hand-Count ............................................................................................................... 62
Accumulate Count Method ........................................................................................ 63
Rx Validation / Workflow .................................................................................................. 65
Rx Validation and Dispensing ................................................................................... 65
Partial Fill ...................................................................................................................70
Unit of Use ................................................................................................................. 71
GPI Substitution ........................................................................................................ 72
Double Count (DEA Controlled Substances) ............................................................ 74
Back Count (DEA Controlled Substances) ................................................................ 76
Hand-Count ............................................................................................................... 79
Accumulate Count Method ........................................................................................ 80
Manual Login ............................................................................................................. 82
Physical Inventory Mode .................................................................................................. 83
Count Inventory ......................................................................................................... 83
Unit of Use ................................................................................................................. 86
Hand-Count ............................................................................................................... 87
Accumulate / Counting .............................................................................................. 88
Manual Login ............................................................................................................. 89
Re-Train an Existing Pill Image ........................................................................................ 90
Train Pill Image ......................................................................................................... 91
Train Hand-Count ...................................................................................................... 91
Manual NDC Entry ........................................................................................................... 92
NDC Not Found ......................................................................................................... 93
Edit Drug Database .......................................................................................................... 94
Drug Photo ................................................................................................................ 96
Train a New Pill ................................................................................................................ 96
Chapter 4 PMSS Modes ........................................................................................................................... 98
Package Settings ............................................................................................................. 98
Pill Counting ..................................................................................................................... 99
Partial Fill ................................................................................................................. 104
Unit of Use ............................................................................................................... 105
GPI Substitution ...................................................................................................... 106
Hand-Count ............................................................................................................. 108
Accumulation ........................................................................................................... 109
Manual Login ........................................................................................................... 111
Manual NDC Entry ......................................................................................................... 111

Eyecon Instruction Manual 5
NDC Not Found ....................................................................................................... 112
Edit Drug Database ........................................................................................................ 113
Previously Entered Drug ......................................................................................... 114
Drug Photo .............................................................................................................. 114
Re-Train an Existing Pill Image ...................................................................................... 115
Train Pill Image ....................................................................................................... 115
Hand-Count ............................................................................................................. 116
Rx PMSS Data Viewer ................................................................................................... 117
McKesson Enterprise Rx ............................................................................................... 117
Setup ....................................................................................................................... 117
Access Inventory Mode ........................................................................................... 118
Chapter 5 Workflow Mode ..................................................................................................................... 121
Pharmacy Package Settings .......................................................................................... 121
Settings .......................................................................................................................... 122
Server ...................................................................................................................... 122
Local TCP/IP Settings ............................................................................................. 123
Network Share ......................................................................................................... 124
Workflow Diagnostics and Setup ................................................................................... 125
Shutdown or Restart ................................................................................................ 126
Restart ..................................................................................................................... 126
Shutdown ................................................................................................................ 126
Basic Test ................................................................................................................ 126
About Eyecon .......................................................................................................... 127
Eyecon Setup .......................................................................................................... 128
Common .................................................................................................................. 129
Troubleshooting ....................................................................................................... 130
Network Setup ......................................................................................................... 132
Server ...................................................................................................................... 133
Local TCP/IP Settings ............................................................................................. 134
Network Share ......................................................................................................... 135
Chapter 6 Downloaded Inventory Data ................................................................................................ 136
Access Downloaded Files .............................................................................................. 136
.CSV Files ...................................................................................................................... 136
Text Files ....................................................................................................................... 138
Chapter 7 User Login Barcodes ........................................................................................................... 142
Chapter 8 Report Download Data and Photos .................................................................................... 144
Access Downloaded Files .............................................................................................. 144
Downloaded Report Data ............................................................................................ 145
Locate Tray Photo ........................................................................................................ 145
Photo (Image) Numbering ....................................................................................... 145
File Names .............................................................................................................. 145
Unit of Use Fill Types .............................................................................................. 146
Rx Information on Photo (Image) ................................................................................... 146
Example of Downloaded Pill Images ................................................................... 146
Chapter 9 File Sharing ........................................................................................................................... 151
File Sharing Setup ......................................................................................................... 151
Needed Items .......................................................................................................... 151
Eyecon Setup .......................................................................................................... 151
Computer Setup ...................................................................................................... 152
Adjust Back-Count Discrepancy Reasons ............................................................... 153
Chapter 10 Audit Reports ..................................................................................................................... 154
Access Eyecon Auditor from the Start-up Screen .......................................................... 154
Initial Use ....................................................................................................................... 154

6 Eyecon Instruction Manual
Specify and View a Report ............................................................................................. 155
Accessing the Saved Photos and Reports .............................................................. 157
Chapter 11 Accuracy Verification Procedure ...................................................................................... 159

Eyecon Instruction Manual 7
1.1 About this Manual
1 General Information and Warnings
1.1 About this Manual
This manual is divided into chapters by the chapter number and the large text at the top
of a page. Subsections are labeled as shown by the 1 and 1.1 headings shown above.
The names of the chapter and the next subsection level appear at the top of alternating
pages of the manual to remind you of where you are in the manual. The manual name
and page numbers appear at the bottom of the pages.
1.1.1 Text Conventions
The buttons used to interface with the Eyecon are via the touch screen display. The
buttons are shown as they would be seen on the display (i.e. ).
Screen headings will appear in bold (i.e. Start-up).
Displayed messages appear in bold italic type and reflect the case of the displayed
message.
1.1.2 Special Messages
Examples of special messages you will see in this manual are defined below. The
signal words have specific meanings to alert you to additional information or the relative
level of hazard.
DANGER!
THIS IS A DANGER SYMBOL.
DANGER MEANS THAT FAILURE TO FOLLOW SPECIFIC PRACTICES
OR PROCEDURES WILL CAUSE INJURY OR DEATH.
CAUTION!
This is a Caution symbol.
Cautions give information about procedures that, if not observed, could result
in damage to equipment or corruption to and loss of data.
NOTE: This is a Note symbol. Notes give additional and important information, hints
and tips that help you to use your product.

8 Eyecon Instruction Manual
General Information and Warnings
1.2 Installation
Figure 1.1 High Voltage Warning Label
1.2.1 Unpacking
Caution! The Eyecon contains components that can be damaged by rough
handling. Unpack all items carefully.
1.2.2 Intended Use
Eyecon™ utilizes machine vision technology to accurately count tablets and capsules
for prescription dispensing.
Machine vision technology allows for identification of most foreign substances and pill
variations during the counting and dispensing process.
The specialized technology of the Eyecon™ does not support the counting of gel caps.
DANGER: RISK OF ELECTRICAL SHOCK. NO USER SERVICEABLE
PARTS. DO NOT ATTEMPT TO SERVICE THE EYECON BY REMOVING
THE COVER OR OPENING THE UNIT. REFER TO QUALIFIED SERVICE
PERSONNEL FOR SERVICE.
DO NOT EXPOSE THE EYECON TO RAIN OR MOISTURE. DO NOT
EXPOSE THE EYECON UNIT TO DRIPPING OR SPLASHING LIQUIDS.
CAUTION!
Class 2 laser radiation when open. Refer to page 19 for more details.

Eyecon Instruction Manual 9
1.2 Installation
1.2.3 General Description
Refer to the diagram below for part descriptions for field replaceable and non-field
replaceable parts.
1.2.4 Product Identification
Each Eyecon has a specific part number and a unique serial number. Please refer to
Figure 1.2.
This information will be needed for periodic updates, service, and warranty claims.
Figure 1.2 Product Markings
Description Part Number
1 Touch Screen Interface N/A
2 Infra Red Camera N/A
3 Rapid Fill Platter 249400-303A0
4 Infra Red Emitter N/A
5 (2) Spatula 44-70-43547R
6 Clear Funnel Face 44-70-43760
7 Barcode Scanner N/A
8 Funnel Slide Gate 44-70-43546
9 Penicillin Platter 249400-301A0
Sulfa Platter 249400-302A0
10 Leg Assembly 249400-304A0
INTERFERENCE RECEIVED. INCLUDING INTERFERENCE
INTERFERENCE, AND (2) THIS DEVICE MUST ACCEPT ANY
CONDITIONS: (1) THIS DEVICE MAY NOT CAUSE HARMFUL
THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES.
179400-004311
SERIAL NO. XXXXXX
std. 61010-1, 2nd Ed.
C22.2 No. 61010-1, 2nd Ed.
Conforms to ANSI/UL std.
OPERATON IS SUBJECT TO THE FOLLOWING TWO
THAT MAY CAUSE UNDESIRED OPERATION.
Certified to CSA std.
www.EyeconVPC.com
Patent Pending
AC 100-240V/47-60 Hz
Operation:
Max Power: 150W
3173012
Avery Weigh-Tronix, LLC

10 Eyecon Instruction Manual
General Information and Warnings
1.3 Setup
Place the Eyecon on a level surface and away from direct sunlight. Refer to Figure 1.3
for dimensions of the Eyecon.
Figure 1.3 Eyecon Dimensions
1.3.1 Sulfa and Penicillin Platter
The sulfa (yellow) and penicillin (red) platters are used to avoid cross contamination
and are standard with Model # 179400-004311. The platters store easily under the
base of the Eyecon.
The platters are also available for purchase in a kit or separately.
lWhen ordering both platters and hardware, use part number 249400-300A0.
lWhen ordering the Penicillin platter only, use part number 249400-301A0.
lWhen ordering the Sulfa platter only, use part number 249400-302A0.
Sulfa and Penicillin Platter Kit Installation
No need to remove leg assembly to install optional counting platter brackets.
1. Gently turn the Eyecon unit on its side being careful to not drop the Eyecon on
the display.
2. Remove adhesive tabs from platter holder located in two places per holder
(refer to Figure 1.4).
3. Position one of the platter holders on the chassis with the ridges facing the
inside (refer to Figure 1.5 for an illustration).

Eyecon Instruction Manual 11
1.3 Setup
4. Line the four snaps of the platter bracket up with 4 holes on chassis. Push until
holders snap into place. Holders can only be installed one way, if holes don't
line up turn holders around and try again. Apply light pressure to platter holder
for approximately 15 seconds allowing adhesive to set.
5. Carefully stand the Eyecon upright.
6. Insert the sulfa and penicillin platters in between the brackets (refer to Figure
1.6).
Figure 1.4 Platter Bracket
Figure 1.5 Platter Bracket Installation
ADHESIVE

12 Eyecon Instruction Manual
General Information and Warnings
Figure 1.6 Storing Sulfa and Penicillin Platters
1.3.2 External Scanner
An optional omni-directional scanner is available for mounting externally to the Eyecon
enclosure. The scanner comes with an interface cable and double-sided tape for
mounting. The kit part number is 249400-430C0.
Refer to the following photos and instructions for enabling the scanner and
recommended mounting configurations.
Mounting
1. Apply double-sided tape to bottom of scanner. Stick scanner on the Eyecon
enclosure with the scan beam pointing outward.
2. Install cable tie holder by peeling off the backing and adhering to the bottom
plate of the Eyecon.

Eyecon Instruction Manual 13
1.3 Setup
3. Insert cable tie through hole of holder.
4. Plug the USB end into an available USB port on the back of the unit.
5. Bundle excess cable and pull the cable tie tight.
6. Plug the DB9 end of the cable into the scanner. Secure the cable by tightening
the two screws.
7. Plug in the scanner cable into the USB port.
8. Plug the USB end of the scanner cable into an available USB port located on
the rear of the Eyecon unit.

14 Eyecon Instruction Manual
General Information and Warnings
Enable Scanner
By default the scanner internal to the Eyecon unit is set to be the primary scanner used.
In order to use the external scanner, the internal scanner must be disabled by changing
the scanner port number within the settings menu of all modes being used.
Enable the external scanner by entering a 4 as the port number under the
General>Scanner Port setting. The Eyecon must be rebooted before the changed
setting will be saved. Refer to page 29 for instructions on setting the port number.
1.4 Preparing the Eyecon for Use
1. Insert the power cable into the receptacle located in between the power switch
and fan on the back of the Eyecon. Refer to Figure 1.7.
2. The Eyecon must be installed near an easily accessible socket outlet. Plug the
Eyecon power cord into the outlet.
Figure 1.7 Power Supply
Power
Supply
Power Switch
Fan

Eyecon Instruction Manual 15
1.5 Turn on the Eyecon
1.5 Turn on the Eyecon
1. Make sure the power switch is in the ON ( I) position. Refer to Figure 1.7 for
location.
2. Fully depress and release the power push button to turn on the Eyecon (Refer
to Figure 1.8). The display area will illuminate within a few seconds.
If a network cable is to be connected plug it into the receptacle on the back. Refer to
Figure 1.8.
Figure 1.8 Eyecon Back Panel
Do not use the power switch to turn off the Eyecon. Refer to Figure 1.7 for
power switch location. The Eyecon is designed to be turned off through the
touch screen menus. Refer to page 23 for details on shutting down the Eyecon.
If power is lost, fully depress and release the power push button to turn on the
Eyecon. Refer to Figure 1.8 for power push button location
Power Push Button
USB Ports
Network Port

16 Eyecon Instruction Manual
General Information and Warnings
1.6 Routine Maintenance
Always turn off the machine and unplug the power cord before starting any routine
maintenance to avoid the possibility of electric shock.
Make sure that it is placed securely on a flat and level surface.
1.7 Cleaning the Machine
Be sure to keep the Eyecon unit clean and free of dust. Do not use harsh detergents or
spray water on the Eyecon unit.
It is recommended the Eyecon unit be cleaned on a daily basis. Powder and pill dust
tends to accumulate on surfaces such as the rapid fill tray and funnel gate. Follow the
steps below for effective cleaning.
1.7.1 Funnel and Slide Gate
1. Slide the gate up while pulling out away from the housing as shown in the photo
below.
2. Clean the clear funnel gate by running it under a faucet. Make sure it is
completely dry before reattaching to housing.

Eyecon Instruction Manual 17
1.7 Cleaning the Machine
3. Clean the pill funnel by running a slightly damp rag through it a few times.
4. Clean the funnel gate bracket rails to remove all pill dust.
5. Reinstall the funnel gate by sliding down the funnel post until it snaps into
place.
1.7.2 Rapid Fill Counting Tray
1. Lift the counting tray up to a vertical position.
2. Tilt the tray to the left, the right side should pull out of the enclosure.

18 Eyecon Instruction Manual
General Information and Warnings
3. Pull up on the tray to remove completely.
4. Clean the tray by running under a faucet. Make sure it is completely dry before
reattaching to housing.
5. Before reinstalling the tray, clean the diffuser surface under the tray with a soft
damp cloth.
6. Reinstall rapid fill tray onto Eyecon unit by holding the tray vertical and push it
into the slots in the housing.
1.8 Sharp Objects
Do not use sharp objects such as screwdrivers or long fingernails to operate the
buttons.
1.9 Training
Do not attempt to operate or complete any procedure on the Eyecon unless you have
received the appropriate training or read the Instruction Manual.
To avoid the risk of RSI (Repetitive Strain Injury), place the machine on a surface which
is ergonomically satisfactory to the user. Take frequent breaks during prolonged usage.

Eyecon Instruction Manual 19
1.10 Scanner / Laser
1.10 Scanner / Laser
The Eyecon comes standard with a Class 1 laser product. When the unit is open Class
2 laser radiation is present. Refer to the CAUTION statement below and Figure 1.9 for
an illustration of the label and location.
Figure 1.9 Class 2 Laser Radiation Warning Label Location
1.10.1 Scanner Specifications
CAUTION: Use of controls or adjustments or performance of procedures other
than those specified herein may result in hazardous radiation exposure.
CAUTION: Class 2 laser radiation when open. Do not stare into the beam.
CAUTION -
CLASS 2 LASER RADIATION
WHEN OPEN. DO NOT STARE
INTO THE BEAM
External
Laser Radiation 15.47 µW Class 1
Wavelength 650 nm
Internal Laser Rating
Wavelength 650 nm Class 2
Max Output Power 460 µW

20 Eyecon Instruction Manual
General Information and Warnings
1.11 Licensing Agreement
When the Eyecon is powered up for the first time a Software Product Licensing
Agreement will be displayed after a pharmacy package is chosen.
Before the Eyecon can be used, you must
agree to the terms of the license.
1. Read the agreement thoroughly and
agree to the terms by pressing the
button.
1a. If the button was pressed, a
warning screen will be displayed.
Press the button to
return to the Licensing
Agreement.
Press the button to
turn off the Eyecon.
1.11.1 Medi-Span Copyright and Disclaimer Information
Copyright: Copyright© 2005 by Wolters Kluwer Health, Inc.
All rights reserved. The Master Drug Data Base (MDDB v2.5) Documentation Manual
and the database supplied with it may not be reproduced in any form or by any means,
in whole or in part, without written consent from the publisher. Any unauthorized use of
this copyrighted material will be subject to legal action.
Medi-Span is a division of Wolters Kluwer Health, Inc.
Master Drug Data Base (MDDB®) is a registered trademark of Wolters Kluwer Health,
Inc.
Copyright: Copyright © 2003 Wolters Kluwer Health, Inc.
All rights reserved. The Drug Image Database Documentation Manual and the
database supplied with it may not be reproduced in any form or by any means, in whole
or in part, without written consent from the publisher. Any unauthorized use of this
copyrighted material will be subject to legal action.
Disclaimer: The information contained in the Medi-Span databases is intended to
supplement the knowledge of physicians, pharmacists, and other healthcare
professionals regarding drug therapy problems and patient counseling information.
This information is advisory only and is not intended to replace sound clinical judgment
in the delivery of healthcare services. You are advised to review the definitions,
functionality, and limitations of each Medi-Span database.
Medi-Span disclaims all warranties, whether expressed or implied, including any
warranty as to the quality, accuracy, and suitability of this information for any purpose.