GSE Eyecon 9400 User manual

Eyecon
Pill Counting, Inventory, and Validation System
Instruction Manual
39-10-43582
Issue AM

GSEeyecon_u_en_43582.book
Avery Weigh-Tronix is a trademark of the Illinois Tool Works group of companies whose ultimate parent company is
Illinois Tool Works Inc (“Illinois Tool Works”). Copyright © 2016 Illinois Tool Works. All rights reserved.
No part of this publication may be reproduced by making a facsimile copy, by the making of a copy in three dimensions of a two-dimensional
work and the making of a copy in two dimensions of a three-dimensional work, stored in any medium by electronic means, or transmitted in
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copyright owner, under license, or as permitted by law.
This publication was correct at the time of going to print, however Avery Weigh-Tronix reserves the right to alter without notice the
specification, design, price or conditions of supply of any product or service at any time.

Eyecon Instruction Manual 3
Table of Contents
Chapter 1 General Information and Warnings ........................................................................................ 7
About this Manual ..............................................................................................................7
Text Conventions ........................................................................................................ 7
Special Messages ....................................................................................................... 7
Installation .......................................................................................................................... 8
Unpacking ................................................................................................................... 8
Intended Use ............................................................................................................... 8
General Description ..................................................................................................... 9
Product Identification ................................................................................................... 9
Setup ................................................................................................................................ 10
Sulfa and Penicillin Platter ......................................................................................... 10
External Scanner ....................................................................................................... 12
Preparing the Eyecon for Use .......................................................................................... 14
Turn on the Eyecon .......................................................................................................... 15
Routine Maintenance ...................................................................................................... 16
Cleaning the Machine ...................................................................................................... 16
Funnel and Slide Gate ............................................................................................... 16
Rapid Fill Counting Tray ............................................................................................ 17
Sharp Objects ..................................................................................................................18
Training ............................................................................................................................ 18
Scanner / Laser ................................................................................................................19
Scanner Specifications .............................................................................................. 19
Licensing Agreement ....................................................................................................... 20
Medi-Span Copyright and Disclaimer Information ..................................................... 20
Software Updates ............................................................................................................ 21
Update Warnings ....................................................................................................... 21
Install Software Updates ........................................................................................... 21
Turn off the Eyecon (Shutdown) ...................................................................................... 23
Restart ....................................................................................................................... 23
Shutdown .................................................................................................................. 23
About Eyecon Screen ...................................................................................................... 23
Warranty Policy ................................................................................................................24
Specifications ................................................................................................................... 25
FCC Statement ................................................................................................................ 25
ETL .................................................................................................................................. 25
Back up the Eyecon Data ................................................................................................ 26
Helpful Hints ..................................................................................................................... 26
Navigating the Touch Screen .................................................................................... 26
Automatic Update from the Website .......................................................................... 26
Symphony Software ......................................................................................................... 26
Chapter 2 Settings Menu ......................................................................................................................... 27
General ............................................................................................................................ 27
Launch Windows Applications ................................................................................... 30
Users ................................................................................................................................ 30
Add or Delete a User ................................................................................................. 31
User Scan-Out ........................................................................................................... 32
No User ID Lookup .................................................................................................... 33
Test .................................................................................................................................. 34
Barcode ............................................................................................................................ 35
Barcode Type ............................................................................................................ 35
Rx Barcode Examples (Validation Only) ................................................................... 36
RX Scan During Count Mode .................................................................................... 39
Barcode Setup Help .................................................................................................. 40

4 Eyecon Instruction Manual
Test Mode ................................................................................................................. 41
Data ................................................................................................................................. 42
Report Data ............................................................................................................... 43
Physical Inventory Data ............................................................................................. 46
Files ................................................................................................................................. 48
Auto Updates ............................................................................................................. 49
TCP/IP ............................................................................................................................. 51
Listening Server Settings .......................................................................................... 52
Remote Server ................................................................................................................. 53
Inventory Interface (McKesson Enterprise Rx) .......................................................... 54
Multi ................................................................................................................................. 55
Double Check .................................................................................................................. 55
Double-Counts .......................................................................................................... 55
Back-Counts .............................................................................................................. 56
Chapter 3 Eyecon Native Modes ............................................................................................................ 57
Start-up Screen ................................................................................................................57
Count Only Mode ............................................................................................................. 58
Rx Dispensing and Pill Counting ............................................................................... 58
Unit of Use ................................................................................................................. 61
Hand-Count ............................................................................................................... 62
Accumulate Count Method ........................................................................................ 63
Rx Validation / Workflow .................................................................................................. 65
Rx Validation and Dispensing ................................................................................... 65
Partial Fill ...................................................................................................................70
Unit of Use ................................................................................................................. 71
GPI Substitution ........................................................................................................ 72
Double Count (DEA Controlled Substances) ............................................................ 74
Back Count (DEA Controlled Substances) ................................................................ 76
Hand-Count ............................................................................................................... 79
Accumulate Count Method ........................................................................................ 80
Manual Login ............................................................................................................. 82
Physical Inventory Mode .................................................................................................. 83
Count Inventory ......................................................................................................... 83
Unit of Use ................................................................................................................. 86
Hand-Count ............................................................................................................... 87
Accumulate / Counting .............................................................................................. 88
Manual Login ............................................................................................................. 89
Re-Train an Existing Pill Image ........................................................................................ 90
Train Pill Image ......................................................................................................... 91
Train Hand-Count ...................................................................................................... 91
Manual NDC Entry ........................................................................................................... 92
NDC Not Found ......................................................................................................... 93
Edit Drug Database .......................................................................................................... 94
Drug Photo ................................................................................................................ 96
Train a New Pill ................................................................................................................ 96
Chapter 4 PMSS Modes ........................................................................................................................... 98
Package Settings ............................................................................................................. 98
Pill Counting ..................................................................................................................... 99
Partial Fill ................................................................................................................. 104
Unit of Use ............................................................................................................... 105
GPI Substitution ...................................................................................................... 106
Hand-Count ............................................................................................................. 108
Accumulation ........................................................................................................... 109
Manual Login ........................................................................................................... 111
Manual NDC Entry ......................................................................................................... 111

Eyecon Instruction Manual 5
NDC Not Found ....................................................................................................... 112
Edit Drug Database ........................................................................................................ 113
Previously Entered Drug ......................................................................................... 114
Drug Photo .............................................................................................................. 114
Re-Train an Existing Pill Image ...................................................................................... 115
Train Pill Image ....................................................................................................... 115
Hand-Count ............................................................................................................. 116
Rx PMSS Data Viewer ................................................................................................... 117
McKesson Enterprise Rx ............................................................................................... 117
Setup ....................................................................................................................... 117
Access Inventory Mode ........................................................................................... 118
Chapter 5 Workflow Mode ..................................................................................................................... 121
Pharmacy Package Settings .......................................................................................... 121
Settings .......................................................................................................................... 122
Server ...................................................................................................................... 122
Local TCP/IP Settings ............................................................................................. 123
Network Share ......................................................................................................... 124
Workflow Diagnostics and Setup ................................................................................... 125
Shutdown or Restart ................................................................................................ 126
Restart ..................................................................................................................... 126
Shutdown ................................................................................................................ 126
Basic Test ................................................................................................................ 126
About Eyecon .......................................................................................................... 127
Eyecon Setup .......................................................................................................... 128
Common .................................................................................................................. 129
Troubleshooting ....................................................................................................... 130
Network Setup ......................................................................................................... 132
Server ...................................................................................................................... 133
Local TCP/IP Settings ............................................................................................. 134
Network Share ......................................................................................................... 135
Chapter 6 Downloaded Inventory Data ................................................................................................ 136
Access Downloaded Files .............................................................................................. 136
.CSV Files ...................................................................................................................... 136
Text Files ....................................................................................................................... 138
Chapter 7 User Login Barcodes ........................................................................................................... 142
Chapter 8 Report Download Data and Photos .................................................................................... 144
Access Downloaded Files .............................................................................................. 144
Downloaded Report Data ............................................................................................ 145
Locate Tray Photo ........................................................................................................ 145
Photo (Image) Numbering ....................................................................................... 145
File Names .............................................................................................................. 145
Unit of Use Fill Types .............................................................................................. 146
Rx Information on Photo (Image) ................................................................................... 146
Example of Downloaded Pill Images ................................................................... 146
Chapter 9 File Sharing ........................................................................................................................... 151
File Sharing Setup ......................................................................................................... 151
Needed Items .......................................................................................................... 151
Eyecon Setup .......................................................................................................... 151
Computer Setup ...................................................................................................... 152
Adjust Back-Count Discrepancy Reasons ............................................................... 153
Chapter 10 Audit Reports ..................................................................................................................... 154
Access Eyecon Auditor from the Start-up Screen .......................................................... 154
Initial Use ....................................................................................................................... 154

6 Eyecon Instruction Manual
Specify and View a Report ............................................................................................. 155
Accessing the Saved Photos and Reports .............................................................. 157
Chapter 11 Accuracy Verification Procedure ...................................................................................... 159

Eyecon Instruction Manual 7
1.1 About this Manual
1 General Information and Warnings
1.1 About this Manual
This manual is divided into chapters by the chapter number and the large text at the top
of a page. Subsections are labeled as shown by the 1 and 1.1 headings shown above.
The names of the chapter and the next subsection level appear at the top of alternating
pages of the manual to remind you of where you are in the manual. The manual name
and page numbers appear at the bottom of the pages.
1.1.1 Text Conventions
The buttons used to interface with the Eyecon are via the touch screen display. The
buttons are shown as they would be seen on the display (i.e. ).
Screen headings will appear in bold (i.e. Start-up).
Displayed messages appear in bold italic type and reflect the case of the displayed
message.
1.1.2 Special Messages
Examples of special messages you will see in this manual are defined below. The
signal words have specific meanings to alert you to additional information or the relative
level of hazard.
DANGER!
THIS IS A DANGER SYMBOL.
DANGER MEANS THAT FAILURE TO FOLLOW SPECIFIC PRACTICES
OR PROCEDURES WILL CAUSE INJURY OR DEATH.
CAUTION!
This is a Caution symbol.
Cautions give information about procedures that, if not observed, could result
in damage to equipment or corruption to and loss of data.
NOTE: This is a Note symbol. Notes give additional and important information, hints
and tips that help you to use your product.

8 Eyecon Instruction Manual
General Information and Warnings
1.2 Installation
Figure 1.1 High Voltage Warning Label
1.2.1 Unpacking
Caution! The Eyecon contains components that can be damaged by rough
handling. Unpack all items carefully.
1.2.2 Intended Use
Eyecon™ utilizes machine vision technology to accurately count tablets and capsules
for prescription dispensing.
Machine vision technology allows for identification of most foreign substances and pill
variations during the counting and dispensing process.
The specialized technology of the Eyecon™ does not support the counting of gel caps.
DANGER: RISK OF ELECTRICAL SHOCK. NO USER SERVICEABLE
PARTS. DO NOT ATTEMPT TO SERVICE THE EYECON BY REMOVING
THE COVER OR OPENING THE UNIT. REFER TO QUALIFIED SERVICE
PERSONNEL FOR SERVICE.
DO NOT EXPOSE THE EYECON TO RAIN OR MOISTURE. DO NOT
EXPOSE THE EYECON UNIT TO DRIPPING OR SPLASHING LIQUIDS.
CAUTION!
Class 2 laser radiation when open. Refer to page 19 for more details.

Eyecon Instruction Manual 9
1.2 Installation
1.2.3 General Description
Refer to the diagram below for part descriptions for field replaceable and non-field
replaceable parts.
1.2.4 Product Identification
Each Eyecon has a specific part number and a unique serial number. Please refer to
Figure 1.2.
This information will be needed for periodic updates, service, and warranty claims.
Figure 1.2 Product Markings
Description Part Number
1 Touch Screen Interface N/A
2 Infra Red Camera N/A
3 Rapid Fill Platter 249400-303A0
4 Infra Red Emitter N/A
5 (2) Spatula 44-70-43547R
6 Clear Funnel Face 44-70-43760
7 Barcode Scanner N/A
8 Funnel Slide Gate 44-70-43546
9 Penicillin Platter 249400-301A0
Sulfa Platter 249400-302A0
10 Leg Assembly 249400-304A0
INTERFERENCE RECEIVED. INCLUDING INTERFERENCE
INTERFERENCE, AND (2) THIS DEVICE MUST ACCEPT ANY
CONDITIONS: (1) THIS DEVICE MAY NOT CAUSE HARMFUL
THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES.
179400-004311
SERIAL NO. XXXXXX
std. 61010-1, 2nd Ed.
C22.2 No. 61010-1, 2nd Ed.
Conforms to ANSI/UL std.
OPERATON IS SUBJECT TO THE FOLLOWING TWO
THAT MAY CAUSE UNDESIRED OPERATION.
Certified to CSA std.
www.EyeconVPC.com
Patent Pending
AC 100-240V/47-60 Hz
Operation:
Max Power: 150W
3173012
Avery Weigh-Tronix, LLC

10 Eyecon Instruction Manual
General Information and Warnings
1.3 Setup
Place the Eyecon on a level surface and away from direct sunlight. Refer to Figure 1.3
for dimensions of the Eyecon.
Figure 1.3 Eyecon Dimensions
1.3.1 Sulfa and Penicillin Platter
The sulfa (yellow) and penicillin (red) platters are used to avoid cross contamination
and are standard with Model # 179400-004311. The platters store easily under the
base of the Eyecon.
The platters are also available for purchase in a kit or separately.
lWhen ordering both platters and hardware, use part number 249400-300A0.
lWhen ordering the Penicillin platter only, use part number 249400-301A0.
lWhen ordering the Sulfa platter only, use part number 249400-302A0.
Sulfa and Penicillin Platter Kit Installation
No need to remove leg assembly to install optional counting platter brackets.
1. Gently turn the Eyecon unit on its side being careful to not drop the Eyecon on
the display.
2. Remove adhesive tabs from platter holder located in two places per holder
(refer to Figure 1.4).
3. Position one of the platter holders on the chassis with the ridges facing the
inside (refer to Figure 1.5 for an illustration).