Hall Research Technologies ULTRA-4K Series User manual

User’s Manual
ULTRA-4K
Dual 4K UHD HDMI and USB 2.0
Extender over 1 CAT6 to 100m/328ft
With 3-Port Splitter Sender and
Daisy-Chain Receiver
Part Number
Function
ULTRA-4K-S
Dual Video + USB Sender with 3-Port Splitter
ULTRA-4K-R
Dual Video + USB Receiver with Daisy-Chain output
UMA1275 Rev n/c
Order toll-free in the U.S. 800-959-6439
FREE technical support: 714-641-6607 or [e-mail]
Hall Research
, 1163 Warner Ave. Tustin, CA 92780
www.hallresearch.com
CUSTOMER
SUPPORT
INFORMATION

ULTRA-4K
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© Copyright 2018 Hall Research, Inc.
Table of Contents
1.0 Introduction ................................................................................. 3
Product Description...............................................................................3
Features .................................................................................................4
2.0 Package Contents ........................................................................ 5
3.0 Setup .............................................................................................. 5
Installation .............................................................................................5
DisplayPort Adapters ............................................................................6
4.0 Connector and Indicator Functions......................................... 7
ULTRA-4K-S (front) ............................................................................7
ULTRA-4K-S (Rear).............................................................................7
ULTRA-4K-R (front) ............................................................................8
ULTRA-4K-R (Rear) ............................................................................9
5.0 Troubleshooting........................................................................ 10
Contacting Hall Research....................................................................10
6.0 Specifications ............................................................................. 11
FCC Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference even if it causes undesired operation.
This equipment has been desinged to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy, and if
it is not installed and used in accordance with the instruction manual, it may cause harmful
interference to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference, in which case the user will be required to correct the
interference at his own expense.

Dual 4K Extender with USB 2.0
© Copyright 2018 Hall Research, Inc.
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1.0 Introduction
Product Description
The ULTRA-4K is comprised of the ULTRA-4K-S Sender and the ULTRA-
4K-R Receiver. The system is used to extend USB 2.0 and dual display
HDMI video (with resolutions up to 4K UHD) to one or more remote
locations up to a maximum distance of 100m (328ft) over a single
CAT5e/CAT6 cable.
The Sender features two HDMI inputs and one USB input. It has two
HDMI outputs (corresponding to the two HDMI inputs) and two USB
outputs for local control of the PC. Additionally, there are three separate
RJ45 output ports to extend video and control to multiple remote
locations simultaneously.
The Receiver provides two HDMI outputs and 6 USB ports. Two of the
USB ports are dedicated for use with keyboard and mouse. When more
than one Receiver is present, the keyboard and mouse ports work
seamlessly among the Receivers on a first-come, first-served basis (auto-
switching based on keyboard or mouse activity). You can use either the
Keyboard or the Mouse port on the Receiver to connect a KVM switch
(for keyboard and mouse data).
For connection of other USB devices such as printers, touch-screens, USB
memory, etc, four additional general-purpose USB 2.0 ports are
provided. In a setup with only one Receiver, the 4 USB 2.0 ports
automatically pair with the Sender. When there is more than one
ULTRA-4K Receiver present, only one can be paired with the Sender.
Pairing is accomplished using a push button on the front panel, with a
corresponding LED to indicate USB 2.0 port pairing with the Sender.
Each Receiver features an RJ45 “LINK OUT” port that can be daisy-
chained to down-stream Receivers. All signals are re-buffered, so the
LINK OUT port can drive cables to 100 meters long.
The RJ45 output ports (on the Sender or the Receiver), can be connected
to ULTRA-4K or ULTRA-V Receivers in any combination. ULTRA-V
Receivers provide only one video output and no USB. The ULTRA-V
Receivers show Video A by default, however, they can be configured to
display Video B via a simple PC GUI. Please refer to the ULTRA-V User’s
Manual for further details.

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© Copyright 2018 Hall Research, Inc.
Typical Connection Diagram
Features
•Supports high resolution HDMI video including FHD
(1920x1080), WQHD (2560x1440), and 4K UHD (3840x2160)
•Two video streams and one USB port extended over a single
CAT5e/CAT6 cable up to 100m/328ft
•Full plug-and-play support with USB keyboard, mouse, and
connected peripherals
•Computer OS independent - No driver or software required
•Local HDMI and USB outputs at Sender
•Three Sender extension outputs and one Receiver daisy-chain
output to distribute video to multiple locations
•No video calibration required; no video quality reduction due to
cable length or type
•Locking power supply connector to prevent inadvertent
disconnection
•Sender includes mounting ears for standard 19” rack; Receiver
includes mounting brackets for surface-mounting.

Dual 4K Extender with USB 2.0
© Copyright 2018 Hall Research, Inc.
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2.0 Package Contents
ULTRA-4K-S
(x1) ULTRA-4K-S
(x2) RACK MOUNT EARS (P/N: F10560)
(x1) 5V DC POWER SUPPLY (P/N: 511-IEC5V4AP5L)
(x1) USER’S MANUAL
ULTRA-4K-R
(x1) ULTRA-4K-R
(x2) RACK MOUNT EARS (P/N: F10568)
(x1) 5V DC POWER SUPPLY (P/N: 511-IEC5V4AP5L)
(x1) USER’S MANUAL
3.0 Setup
Installation
•Connect the PC HDMI outputs to the ULTRA-4K-S ports marked “HDMI A
IN” and “HDMI B IN” using quality HDMI cables
•Connect the PC USB to the ULTRA-4K-S port marked “USB IN” using a USB
A/B cable
•Optionally, connect HDMI displays to the HDMI A/B OUT ports, and USB
peripherals to the USB LOCAL ports
•Using a CAT5e or CAT6 cable, connect the ULTRA-4K-S “LINK OUT” port
to the ULTRA-4K-R “LINK IN” port
•Connect remote HDMI displays to the ULTRA-4K-R HDMI A and HDMI B
output ports
•Connect keyboard, mouse, or KVM Switch (for keyboard and mouse data
only) to the ULTRA-4K-R ports marked “USB 1.1, KBRD/MOUSE”
•Optionally, connect other USB devices to any of the USB 2.0 ports
•Once all other connections have been made, apply power to the ULTRA-
4K-S and ULTRA-4K-R using the included power supplies
NOTE ULTRA-V-R Receivers may be used for additional remote
locations that require only a single video display, and do not
require USB.

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© Copyright 2018 Hall Research, Inc.
DisplayPort Adapters
While HDMI is the most widely adopted video standard, there are a number of
computer and display manufacturers that rely on DisplayPort for higher
resolutions such as 2560 or 4K. Hall Research offers 4K-compatible adapters
to convert between these two video standards.
Model GC-DP-HD: DisplayPort source to HDMI output
Model GC-HD-DP: HDMI source to DisplayPort output
NOTE These adapters are unidirectional. A DisplayPort to HDMI
adapter will NOT convert HDMI to DisplayPort, and vice
versa.

Dual 4K Extender with USB 2.0
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4.0 Connector and Indicator Functions
ULTRA-4K-S (front)
1 2 3 4
1) SERVICE: USB-Mini connection, used for upgrading firmware or
configuring parameters such as EDID via free PC GUI.
2) USB HUB/PORT 1/PORT 2: LEDs show presence of USB Input and local
devices.
3) VID/ACT/LINK: Status indicators of HDMI A/B
a. VID: This LED is lit when HDMI video input is present.
b. ACT: This LED blinks when HDMI processor is active (normal).
c. LINK: This LED indicates the video is ready to link to a
compatible Receiver. Blinks if ready but no video.
4) POWER: Power LED lights when power is supplied.
ULTRA-4K-S (Rear)
1 2 3 4 5
1) HDMI A IN/OUT: HDMI A input port and local output. HDMI A IN is
extended to ULTRA-4K-R HDMI A OUTPUT.
2) HDMI B IN/OUT: HDMI B input port and local output. HDMI B IN is
extended to ULTRA-4K-R HDMI B OUTPUT.

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© Copyright 2018 Hall Research, Inc.
3) USB IN/LOCAL1/LOCAL2: USB Input port, and local outputs. USB IN is
extended to ULTRA-4K-R USB 1.1/USB 2.0 ports.
4) REMOTE OUTPUTS/LINK 1/LINK 2/LINK 3: Three separate outputs for
connection to remote ULTRA-4K-R Receivers. Use CAT5e/CAT6 cable
to extend up to 100m/328ft.
a. GREEN LED on left side of ports indicates an active link to
ULTRA-4K-R or ULTRA-V-R.
5) 5V DC: Power input. Connect supplied 5V DC locking power supply to
power Sender.
ULTRA-4K-R (front)
1 2 3 4
1) SERVICE: USB-Mini connection, used for upgrading firmware or
configuring parameters such as USB Mass Storage Class device filtering
via free PC GUI.
2) USB 2.0 PAIRING: While the USB 1.1 KBRD/MOUSE ports are
automatically shared among all Receivers, the USB 2.0 ports are only
active on one Receiver at any given time. When only one Receiver is
connected to a Sender, the Receiver will automatically pair by default. If
multiple Receivers are connected, the USB 2.0 ports will be active on
the last unit to be powered on. To change pairing to a different
Receiver, press the button, and the Pairing LED will light. If the pairing
LED is solidly lit, the Receiver has sucessfully paired with the sender,
but if it is blinking, the pairing was unsuccessful and you should press
the pairing button again until the LED is solidly lit.
3) HDMI A/B VID/ACT/LINK: Status indicators of HDMI A/B
a. VID: This LED is lit when HDMI video input is present.
b. ACT: This LED blinks when HDMI processor is active (normal).
c. LINK: This LED indicates the video is ready to link to a
compatible Sender. Blinks if ready but no video.
4) POWER : Power LED lights when power is supplied.

Dual 4K Extender with USB 2.0
© Copyright 2018 Hall Research, Inc.
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ULTRA-4K-R (Rear)
1 2 3 45
1) HDMI A/HDMI B OUTPUT: Ouputs HDMI from ULTRA-4K-S HDMI
A/HDMI B Input ports respectively.
2) USB 1.1/KBRD/MOUSE: Connect keyboard/mouse/other HID input
devices to these ports.
3) USB 2.0: These are general purpose ports for other USB devices. If
multiple Receivers are in use, these ports must be activated via a USB
PAIRING button on the front of the Receiver.
4) LINK IN/LINK OUT: LINK IN receives video/USB from ULTRA-4K-S;
LINK OUT is used to daisy-chain to another ULTRA-4K-R or ULTRA-V-R.
•GREEN LED on left side of ports indicates an active link to
ULTRA-4K-S.
5) DC 5V: 5V DC: Power input. Connect supplied 5V DC locking power
supply to power Reciever.

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© Copyright 2018 Hall Research, Inc.
5.0 Troubleshooting
If you are experiencing problems getting the ULTRA-4K to work properly,
please use the following troubleshooting suggestions.
•Ensure that all connections are secure. Check all status LEDs to ensure
proper operation.
•Try resetting the system by unplugging the power supply, waiting 5
seconds and plugging it back.
•Try restoring factory defaults using the PC GUI.
Contacting Hall Research
If you determine that your ULTRA-4K is malfunctioning, do not attempt to
repair the unit. instead, contact Hall Research Technical Support at 714-641-
6607. To return the unit to Hall Research you must first get a Return
Authorization (RMA) number. Package the unit carefully, if returning. We
recommend that you use the original container.
NOTE There are no user-serviceable parts inside. Do not attempt to
try to repair the unit yourself, as this will void your
warranty.