Halo CapsuleX User manual

You’ll be up and running in no time.
User guide
CAP-02

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Safety Information
Please keep this user guide for reference and share it with anyone who uses
your Capsule X. Failure to adhere to this user guide can lead to personal injury or
damage to your Capsule X. Halo accept no liability for damaged caused as a result
of failing to adhere to this user guide.
General intended use
• Capsule X is intended exclusively for
domestic dry vacuuming.
• Store and charge indoors in a dry, cool
place out of reach of children.
• Keep the area you are cleaning well lit.
• Do not vacuum wet surfaces or
attempt to pick up liquids.
• Do not vacuum where there may be
harmful fluids (e.g. chlorine, bleach,
drain cleaner).
• Do not vacuum hot coals, cigarette
butts, matches or any items that are
burning or smoking.
• Do not vacuum hard or sharp objects
such as glass, nails, screws, coins etc.
• Do not use on tarmacadam,
uneven flooring or other rough
surfaces. Uneven stone floors
can damage the Power Brush Head
and result in damaged carpets.
• Do not use the Power Brush Head
if the underside is visibly gouged or
damaged.
• Capsule X has a highly powered brush
head. Never leave the Power Brush
Head in one spot for an extended
period of time as this may damage
the floor surface.
• Switch off the Power Brush Head
on delicate surfaces.
• Capsule’s high performance may
damage delicate surfaces or
upholstery. Test on an inconspicuous
area first in Eco mode with the Power
Brush Head off. Take care on loose-weave
fabrics or where there are loose threads.
Personal safety
• Capsule X can be used by children aged
12 years and above and persons with
reduced physical, sensory or mental
capabilities or lack of experience
and knowledge provided they have
been given supervision or instruction
concerning the use of Capsule X in a
safe way and understand the risks
involved. Children shall not play with
the appliance. Cleaning and user
maintenance shall not be made by
children without supervision.
• Take extra care when using Capsule
X on the stairs. Always clean upwards
from bottom to top.
• Keep Capsule X away from hot
surfaces and elevated ambient
temperatures.
• Keep fingers, hair and loose clothing
away from moving parts and openings
when using Capsule X.
• Do not use Capsule X if there is visible
damage to the appliance or charger,
or if Capsule X or the charger have
been left outdoors or immersed in
water.
• Capsule X does not stay upright.
Between uses, lie flat on the floor
in a suitable location so it cannot
be stepped on or tripped over.
Alternatively Capsule X can be placed
in its Wall Dock.

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Electrical safety
• Only use Capsule X chargers and spare
parts supplied by Halo.
• Never modify the charger in any way.
• The charger has been designed for a
specific voltage. Always check that the
domestic mains voltage is the same as
that stated on the charge rating plate.
• A charger that is matched to one
battery pack may cause overheating
and risk of fire when used with
another battery pack. Always use the
approved Capsule X charger.
• Before charging always check the
charger and cable. Do not use if there
are signs of damage or tangling. If
there are signs of damage or tangling
seek a genuine replacement charger
from Halo.
• Never carry the charger by the cord.
• Do not wrap the cord around
the charger.
• Do not pull the cord to remove
the charger from the socket
or from Capsule X.
• Do not store or charge
Capsule X outdoors.
• Always remove the charger
when cleaning, emptying or
maintaining Capsule X.
• Ensure Capsule X is switched off
before connecting or disconnecting
any accessories or the Motor Brush
Head.
Battery safety
• Capsule X includes Li-Ion batteries;
do not incinerate batteries or
expose to high temperatures
as they may explode.
• Leaks from the battery can occur
under extreme conditions. Do not
touch any liquid leaks. If liquid gets
on the skin wash immediately with
plentiful soap and water. If liquid
gets in eyes flush them immediately
with clean water for a minimum of
10 minutes and seek medical attention.
Wear gloves to handle the battery and
dispose of immediately in accordance
with local regulations.
• In an emergency situation contact
professional help immediately!
• Shorting charging terminals may cause
burns or fire.
• When you dispose of Capsule X or its
battery please do so safely and in
accordance with local regulations.
• Keep all openings clear and free
from debris as this may impact
airflow or suction.
• WARNING: For the purpose of
recharging the battery only use the
detachable power supply unit provided
with this appliance
EU statement of Compliance: Manufacturer/ EU importer Halo Appliances Ltd. hereby on our own
responsibility declare that the Halo Capsule is manufactured in compliance with the following Directives:
Safety: 2014/35/EU Low Voltage Directive. EMC: 2014/30/EU Electromagnetic Compatibility Directive.

Thank you for choosing your Halo Capsule X cordless vacuum cleaner. We hope you
will have many years of use from your Capsule X. Before you begin please read this
user guide completely.
About Halo
After 20 years developing vacuum cleaners for big
brands, in 2019 Paul Bagwell founded Halo to take
cordless vacuums in a different and better direction.
Innovation for the big household names seemed entirely
focused on miniaturising old technology; but this was
compromising performance, weight and efficiency.
People were having to carry around heavy machines
with very little capacity – the opposite of what they
needed. Paul knew there was a better way of using
cordless technology to deliver cordless cleaning without
compromise.
Capsule cracks the mould. Capsule is lighter and hungrier.
Since launching in 2019 Halo Capsule has won numerous
awards and accolades and been recognised as a game-
changer. Now with Capsule X, Halo are raising the bar
even higher: with extra power, extra capacity and the
same amazing low weight.
Halo design and develop our unique and award-winning
vacuums at our base in Leamington Spa, Warwickshire,
England.
Patents Granted and Pending
4
Best of British
Design
Welcome to Capsule

Capsule X Main Unit
Motor Brush Head
Crevice Tool
Brush and upholstery tool
Extension Tube
Charger
Dust Pouches
Accessory Clip
1
2
3
4
5
6
7
5
4
What’s in the box
7
6
5
3
2
1
8
8
932V Battery
9
A B C
B
A
D
C
D
Optional Accessories:
Wall Dock
Hard Floor Roller
Stretch Hose
Mini Power Brush

6
Fitting the Dust Pouch
.2. Simply drop the Dust
Pouch into the cavity,
with the circular card
outermost.
Getting started
1. Align Battery with rear
of the Capsule X Main
Unit, with the Halo logo
upright.
2. Push the Battery into
place until a audible click
is heard.
Check Battery is secure
both at the top and
bottom before use.
Fitting the Battery
CLICK!
1. Open Capsule X by
pressing latch A and
opening the cover B.
Always remove the
Extension Tube and any
accessories first.
3. Check alignment and
that the Dust Pouch
card is sitting flat.
Reclose.
If the cover does not
close easily check Dust
Pouch allignment.
Do not force closed.
B
A
4. Swing closed the cover
B, if necessary pushing
the latch at position C
until an audible click is
heard.
C
B
CLICK!

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The charger connects between the
Capsule X Battery and the mains.
The Battery can be charged while it
is connected to Capsule X or when
separated.
The Battery can not be charged when
Capsule X is in use.
Charging Status
Whilst charging, the Battery indicator
will show the level of charge from 0-100%
in 25% increments.
Capsule X can be left connected when
fully charged. The charger will enter
sleep mode and no electricity will be
consumed.
Charging
Runtime indicator
The Battery indicator will show fewer
bars lit as Capsule X is used.
The last bar will flash red shortly before
the Battery is exhausted.
Runtime hints and tips
For full runtime Capsule X should be
charged for 2 hours from empty and
cool. Allow an extra 30 mins if the
battery is very warm.
Capsule X’s onboard computer estimates
charge level and may show full prior to
this time. Charge for the full 2.5 hours.
Figures are estimates based on in home
testing. Results in different homes
may vary with different ambient
temperatures and flooring types.
Additional batteries to provide extra
runtime are availble from Halo.
Eco Mode Over 60 minutes
Performance Mode Over 25 minutes
Boost Approx 9 minutes
Runtime Guide
Fitting the Battery

8
Accessory Clip
4. The accessory clip can be fitted to the
top of the Extension Tube. Simply push
the clip onto the tube then insert the
chosen accessory. This can then be
carried with your Capsule X.
The accessories can be attached in a variety of ways
1. The Motor Brush Head or any of the
accessories can be attached
to the end of the Extension Tube.
3. Release accessories by depressing the
release button (A) then pulling them
away from the Main Unit (B).
2. Alternatively any of the accessories
can be connected directly into
the Capsule X Main Unit to allow
handheld operation.
Attaching the accessories
B
A

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Eco
For longest
runtime
and great
cleaning.
Performance
For powerful
cleaning on
carpet and
hardfloor
Boost
Available for
short periods
where maximum
performance is
required.
Powering up
Main on/off
Starts Capsule X.
Capsule X always starts in Performance mode.
Motor Brush Head on/off
Starts the Motor Brush Head or Hard Floor Roller if fitted
For best results on carpets and rugs it is recommended
to have the brush rotating when cleaning.
Power Volume Button
Press to cycle between Eco, Performance and Boost
mode.
1
3
2
–
–
––
–
–
–
–
–
Reclining to Clean
Simply recline Capsule X while keeping
one foot on the Motor Brush Head.
There will be an audible click. This is
normal.
Capsule X is ready to Clean
CLICK!

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Motor Brush Head
Press the Motor Brush
button to start the
brushes turning. A green
light will appear while in
operation.
Brush usage
The Motor Brush Head
can be used for cleaning
carpets and rugs. The
brush should be switched
off for hard floor
surfaces.*
Cleaning Stairs
For stability and
convenience the Motor
Brush Head or Mini Power
Brush can be connected
directly to the Capsule X
main unit.
1. Press top and bottom Battery release
buttons (A and B) together.
2. Withdraw Battery from Capsule X
main unit.
The Battery can be charged whilst
removed.
Removing the Battery
B
A
*Note: For the very best cleaning performance on Hard Floor Halo recommend
using the available Hard Floor Roller.

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Capsule X Equilibrium Engineering
Holding and Carrying
Halo Capsule X is designed to be perfectly balanced in use for easier handling and
the feeling of ultimate lightweight.
Carry the Capsule X up stairs by holding
it on the Extension Tube just below the
Main Unit. This leaves the other hand
free to hold the handrail.
For convenience when moving Capsule X
it can be carried by the main handle.

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2. Lift the Dust Pouch
clear or let it drop under
its own weight. Always
dispose of Dust Pouches
responsibly.
3. Simply drop the new
Dust Pouch into the
cavity, with the circular
card outermost. .
Changing the Dust Pouch
Dust Pouch indicator
When the Dust Pouch is full and Capsule
X is running in Boost mode the indicator
will constantly light red.
To maximise dirt capacity Halo
recommend occasionally gently shaking
the Capsule X Main Unit between uses
to evenly distribute the dirt in the dust
pouch.
1. Remove the Extension Tube and any
accessories.
Open Capsule X by pressing the latch
A, then swinging open the cover B.
B
A
4. Check alignment and
that the Dust Pouch
card is sitting flat.
Reclose.
If the cover does not
close easily check Dust
Pouch allignment.
Do not force closed.
Use Boost mode periodically to check
the indicator. The light is an indicator
only and Halo recommend intermittent
visual checks inside the dust pouch.

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Capsule X is designed to be as free from maintenance as possible,
but the following can help keep your Capsule X in top condition.
Blockages
All vacuums block from time to time. With Capsule X most blockages can be
fixed by simply changing the Dust Pouch and using Boost mode to suck through
any blockages.
In the event this is unsuccessful check the Extension Tube and Motor Brush Head
for remaining blockages and remove these by hand. The use of sharp tools may
damage Capsule X and invalidate the warranty.
Motor Brush Head
Maintenance
Periodically, hair can become wrapped around the brush roll and should be removed
to maintain peak performance.
4. The brush roll can then be completely
removed.
5. Hair can be trimmed clear with a pair
of scissors.
6. Ensure all parts are clear of hair and
obstructions. Parts should reassemble
without being forced.
7. Reinsert brush roll and turn endcap
clockwise to secure.
1. Remove the Motor Brush Head from
both the Capsule X unit and the
Extension Tube in order to isolate it
from any power source.
2. Unlock the endcap (A) by turning it
anticlockwise.
3. Turn until the brush can be withdrawn
A

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Dust Pouch Filter
After sustained periods of heavy use or
if the Dust Pouch has become damaged
then the Dust Pouch filter may need to
be cleaned or replaced.
Once the Dust Pouch has been removed
the filter can be pulled out of the pouch
chamber using the tab shown.
The filter can be rinsed thoroughly
under a tap and then dried for 24 hours
before being replaced.
Use of a wet filter will invalidate the
warranty. Never use Capsule X without
the filter fitted.
Always ensure tab is positioned outward
when replacing the filter.
Once refitted check the filter is secure,
fitted all the way around its diameter
and that it does not drop out under its
own weight.
Exhaust Filter
After sustained periods of heavy use or if the Dust Pouch and/or Dust Pouch Filter
have become damaged then the Exhaust filter may need to be replaced. The filter
is not washable and should be replaced completely at the end of its life.
Halo recommend replacement of the exhaust filter every 2 years.
If required replacement filters can be purchased from capsuleclean.com/spares
1. Remove the Battery (see page 10) and
turn the filter anticlockwise to unlock.
2. Pull the filter clear.
To refit turn clockwise until horizontal.
Halo recommend cleaning or replacing the Dust Pouch Filter every 6-12 months.

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Mini Power Brush
1. Depress the button (A) then rotate
the end cap clockwise (B).
2. The roller can then be withdrawn.
Hard Floor Roller
Should items become trapped around the rolller the roller can be removed.
A
B
1. Use a small coin or screwdriver to
unlock the fastener anticloskwise (A)
rotate the end cap anticlockwise (B).
2. The mini brush can then be withdrawn.
Hair can be trimmed clear with a pair
of scissors.
To maintain peak performance periodically remove hair from the brush.
A
B

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Capsule is not cleaning well 1. Change the Dust Pouch.
2. Check for blockages.
3. Remove hair from the
Motor Brush Head.
Capsule won’t switch on 1. Charge the Battery for at least 2.5
hours
2. Change the Dust Pouch and check
for blockages.
3. Let Capsule X cool for 30 minutes
and try again.
Dirt is falling back out of the Motor
Brush head
1. Change the Dust Pouch
2. Check for blockages
Motor Brush Head light turns red/
orange
1. Remove the brushes. ensure there is
nothing tangled around them.
2. Inspect the floor tool case and piping
for any blockages or damage.
3. Power up the floor tool without
the brushes inserted and check for
function.
4. Reinsert the brushes, ensuring they
click back in fully.
Battery not lasting 1. Leave the charger connected for at
least 2.5 hours
2. Check the correct Halo charger is
being used.
If the above does not work please email our UK based contact centre
[email protected].uk where we will be happy to help.
Troubleshooting
Voltage 32V
Battery capacity 57.6Wh
Charge time 2 hrs (cool battery) 2.5hrs (hot battery)
Charger 34.2V DC 1A
Weight 2.6Kg
Capsule technical specification

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In the event of a problem Capsule X has a handful of helpful feedback lights.
Indicator lights
Dust Pouch indicator flashing
Capsule X main unit is hot!
Stop using Capsule X.
2. Check for blockages.
3. Change the Dust Pouch
and charge the Battery.
4. Allow Capsule X to cool for at least 30
minutes.
4 lights flashing on Battery
Battery removed whilst in use OR
Capsule X motor is jammed
1. Remove then reattach the Battery.
2. Check filter and Dust Pouch
are in place.
3. Fully charge the Battery.
4. If problem persists contact Halo
support [email protected].uk
Red light on Motor Brush Head
Brush is jammed
1. Disconnect the Motor Brush Head
from the Extension Tube and main
body to isolate it from power.
2. Check for blockages.
2 lights flashing on Battery
Battery is hot
1. Battery will not function until cool.
2. Cooling will take approximately 30
minutes at room temperature.
3. Normal function will then resume.

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Your new Capsule X comes with a complementary 2-year guarantee.
Your proof of purchase acts as your registration document, please have this to
hand if you ever need to contact Halo.
Warranty registration
What’s covered
• If Capsule is used in the way it is intended and breaks down whilct being used for
normal domestic cleaning within the guarantee period it’s our responsibility to
repair or replace it.
What’s excluded
• Normal wear and tear of consumable items, for example belts, filters,
Dust Pouches, Motor Brush Head etc.
• Batteries or rechargeable batteries which have become faulty or have
a reduced life as a result of normal wear or improper handling.
• Accidental damage as a result of:
• Use not in accordance with the user guide.
• Not carrying out regular maintenance.
• Damage to cable.
• Blockages caused by misuse.
• Accidental Damage
• Faults caused by:
• Negligent use, misuse, neglect or careless operation of Capsule X not
in accordance with the user guide.
• Use of Capsule X for anything other than normal domestic purposes
in the country it was purchased.
• Use of parts, accessories and consumables which are not genuine
Halo components.
• Faulty installation or repairs unless carried out by a qualified electrician
or engineer.
For full warranty terms and conditions see capsuleclean.com/warranty

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Installing the Wall Dock
1. The Wall Dock should be mounted using
the fixings provided.
The Dock should be 100-105cm above
the floor.
2. For convenience the charging cable
can be attached for easy connection.
The cable should be pushed into the
grip features to secure.
45-50cm
100-105cm
above floor
3. The Capsule X Vacuum and up to 4
accessories can then be held by the
Wall Dock.
Ensure the Wall Dock is secure to the
wall before use. Periodically check it
has not become loose over time.
Capsule X MUST have the Extension
Tube connected in order to be secure
in the Wall Dock.

Halo Appliances Ltd.
Warwickshire, England
capsuleclean.com/contact