Halo CK10 User manual

Page 1
OPERATING MANUAL
WATER SOFTENER
with CK10 Metered Valve

Page 2
Introduction
General Warnings..................................................3
Principles Of Softening-Ion Exchange...................3
Valve Specifications............................................................4
Model Specifications...........................................................5
Assembly.............................................................................6
Control Valve Function........................................................7
Regeneration Steps and Purpose..........................7
Exchange Capacity Data........................................7
Installation...........................................................................8
Start Up.............................................................................12
General Operation.............................................................13
Advanced Programming....................................................14
Table of Contents

Page 3
and establishes the service piston positions. The display should
flash all wording, then flash the software version (e.g. 154) and
the reset the valve to the service position. All plumbing should be
done in accordance with local plumbing codes. The pipe size for
the drain line should be a minimum of 1/2”. Backwash flow rate in
excess of 7 gpm or length in excess of 20’ require 3/4” drain line.
Solder joints near the drain must be done prior to connecting the
drain line flow control fitting. Leave at least 6” between the drain
line flow control fitting and solder joints when soldering pipes that
are connected on the drain line flow control fitting. Failure to do
this could cause interior damage to the drain line flow control fit-
ting.
When assembling the installation fitting package (inlet and outlet),
connect the fittings to the plumbing system first and then at-
tach the nut, split ring and o-ring. Heat from soldering or solvent
cements may damage the nut, split ring or o-ring. Solder joints
should be cool and solvent cements should be set before installing
the nut, split ring, and o-ring. Avoid getting primer and solvent ce-
ment on any part of the o-rings, split rings, bypass valve or control
valve.
Plug into an electrical outlet. Note: All electrical connections must
be connected according to local codes. (be certain the outlet is
uninterrupted.)
Install grounding strap on metal pipes.
General Warning
The control valve, fittings and, or bypass are designed to
accommodate minor plumbing misalignments but are not
designed to support the weight of a system or the plumb-
ing.
Do not use Vaseline, oils, other hydrocarbon lubricants or
spray silicone anywhere. A silicon lubricant may be used
on black o-rings but is not necessary. Avoid any type of
lubricants, including silicone, on red or clear lip seals.
The nuts and caps are designed to be unscrewed or
tightened by hand or with the special plastic wrench. If
necessary a pliers can be used to unscrew the nut or
cap. Do not use a pipe wrench to tighten or loosen nuts
or caps. Do not place screwdriver in slots on caps and/or
tap with a hammer.
Do not use pipe dope or other sealants on threads. Teflon
tape must be used on threads of the 1” NPT elbow or the
1/4” NPT connection and on the threads for the drain line
connection. Teflon tape is not necessary on the nut con-
nection or caps because of o-rings seals.
After completing any valve maintenance involving the
drive assembly or the drive cap assembly and pistons,
press the NEXT and REGEN buttons for 3 seconds or
unplug power source jack from the printed circuit board
(black wire) and plug back in. This resets the electronics
Principles of Softening and Ion-Exchange
Softening of water by the exchange process involves the exchange or
substitution of the hardness minerals, chiefly calcium and magnesium,
for sodium minerals. The exchange is made possible because the min-
erals are ionic in nature (often called ionized impurities) which means
they have an electrical charge. The ion exchange process is based on
the fact that like charges repel one another, and unlike charges attract.
Calcium and magnesium ions in water are actually dissolved rock. They
have been dissolved by water, the “universal solvent”, as it trickles down
through strata of rock and soil it dissolves calcium and magnesium de-
posits. This dissolved rock eventually finds its way into an underground
aquifer and when water from the aquifer is pumped to the surface, it
contains the dissolve hardness minerals of calcium and magnesium and
is said to be hard water.
An ion exchange softener exchanges the hardness minerals, calcium,
and magnesium, for sodium, from the softener resin. Sodium is less ob-
jectionable because it does not build up on surfaces as scale deposits.
All three minerals are positively charged ions called cations. The
exchange takes place by passing water containing hardness minerals
over a man-made ion exchange resin contained in a suitable tank. The
resin, polystyrene divinyl benzene in most modern softeners, consist
of millions of tiny plastic beads, all of which contain many negatively
charged exchange sites to attract the positive cations. When the resin is
in the regenerated state these negatively charged exchange sites hold
positively charged sodium cations.
As the calcium and magnesium contact the resin beads in their
travel through the resin tank, they displace the sodium ions from the
exchange sites. During the ion exchange process, relatively small
amounts of other strongly charged cations such as iron and manga-
nese are also removed along with the calcium and magnesium.
Ion exchange is possible for two reasons: (1) All cations do not have
the same strength of positive charge and (2) the resin prefers the
stronger charged cations calcium and magnesium than it does the
weaker sodium cations.
The exchanged sodium cations pass downward through the
resin “bed” and out the softener outlet, thus, the softener delivers
“soft”water.
Eventually, all of the resin exchange sites are occupied by calcium
and magnesium and no further exchange can take place. The resin
is said to be exhausted and must be regenerated.
The softener resin is regenerated with a dilute brine solution of so-
dium chloride (common salt) and water. During regeneration the flow
of service water from the softener is first stopped. Brine is drawn
from the brine tank mixing with a separate stream of water. The brine
solution flows through the resin, contacting the resin beads loaded
with calcium and magnesium ions. Even though the calcium and
magnesium are more strongly charged than the sodium, the con-
centrated brine solution contains literally billions of weaker charged
sodium ions which have the power to displace the smaller number
of calcium and magnesium ions. When the calcium and magnesium
ions are displaced, the positive sodium ions are attracted to the
negative exchange sites is said to be regenerated and ready for the
next softening cycle.

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Specifications TABLE 1
Minimum/Maximum Operating Pressure 20-125 psi
Minimum/Maximum Operating Temperature 40°F (4°C) -110°F (38°C)
Current Draw & Voltage 0.5 Amperes 110 Volts Other options available
Table 2 contains a summary of specifications for the control valve and bypass valve.
Quick Reference Valve Specifications TABLE 2
Max Service flowrate (include bypass) 27 gpm (102.2 lpm) @ 15 psig (103 kPa) drop
Max Backwash flowrate (includes bypass) 27 gpm (102.2 lpm) @ 25 psig (172 kPa) drop
Regenerant Refill Rate .5 gpm (1.9 lpm)
Inlet/Outlet Fitting Options (a) 1” NPT elbow which has a unique drill out feature to allow a 1/4” NPT connec-
tions to the inlet and/or outlet
(b) 3/4” & 1” PVC solvent weld fitting
(c) 1” straight brass sweat fitting
(d) 3/4” straight brass sweat fitting
Distributor Tube Opening 1.05” Diameter (3/4” U.S. PVC Pipe Size
Tank Thread 2-1/2” - 8 NPSM
Control Valve Weight 4.5 lbs 2.0 kg
PC Board Memory Nonvolatile EEPROM
(Electronically erasable programmable read only memory)
Compatible with regenerants/chemicals Sodium chloride, potassium chloride, potassium permanganate, sodium bisulfite,
sodium hydroxide, hydrochloric acid, chlorine and chloramines

Page 7
Control Valve Function and Cycles of Operation
The glass filled Noryl fully automatic control valve is designed as
the primary control center to direct and regulate all cycles of a wa-
ter softener. The control valve can be set to regenerate on demand
(consumption of a predetermined amount of water) and/or as a
time clock (passage of a particular number of days).
The control valve is compatible with a variety of regenerants and
resin cleaners. The control valve is capable of routing the flow, of
water in the necessary paths to regenerate or backwash water
treatment systems. The injector regulates the flow of brine or
other regenerants. The control valve regulates the flow rates for
backwashing rinsing and the replenishing of treated water into a
regenerant tank.
The control valve is designed to deliver high service (27 gpm @
15 psig) and backwash (27 gpm @ 25 psig) flow rates when the
bypass has straight fittings. The control valve uses no traditional
fasteners (e.g. screws), instead clips, threaded caps and nuts and
snap type latches are used. Caps and nuts only need to be firmly
hand tightened because radial seals are used. Tools required to
service the valve include one small blade screwdriver, one large
blade screwdriver and pliers. A plastic wrench is available which
eliminates the need for screwdrivers and pliers. Disassembly for
servicing takes much less time than comparable products currently
on the market.
The transformer power pack comes with a 15-foot power cord
and is designed for use with the control valve. The transformer
power pack is for dry location use only. The control valve re-
members all settings for two hours if the power goes out. After
two hours the only item that needs to be reset is the time of
day, all other values are permanently stored in the nonvolatile
memory. The control valve does not need batteries.
When the control valve is used as a down flow softener, two
backwashes always occur. The softener will start regenerant
prefill before regeneration, the prefill starts two hours before
the regeneration time set. During the 2-hour period in which
the brine is being made, treated (softened) water is still avail-
able. For example:regeneration time = 2:00 am, prefill option
selected, downflow softener. Fill occurs at 12:00 a.m., start of
backwash cycle occurs at 2:00 a.m.
REGENERATION STEPS AND PURPOSE:
Brine fill – Brine tank is filled to dissolve salt for next
regeneration.
Backwash – Flow through the resin bed is reversed. Wa-
ter flows upward expanding and agitating the resin bed.
Brine in – Brine is educted from the brine tank and
passes through the resin bed in a downward flow, thus
removing calcium and magnesium that has accumulated
on the resin beads and is flush to drain.
Backwash – Asecond backwash is performed
Rinse – The resin is now flushed downward at a set flow
rate. This resettles the bed and rinses out any remaining
brine left in the resin bed.
EXCHANGE CAPACITY DATA
20,000 grain approx. per cu. Ft.
6 lbs. salt-sodium chloride
25,000 grain approx. per cu. Ft.
8 lbs. salt-sodium chloride
30,000 grain approx. per cu. Ft. 1
5 lbs. salt-sodium chloride
Note: To convert parts per million (PPM) to grains divide by
17.1
Example: Water hardness of 250 PPM
(250 PPM divided by 17.1 PPM/gr.) equals 14.6 gr.
It is recommended that a good grade of solar or pellet salt be
used.
One-gallon water will dissolve approximately 3.0 lbs. of salt

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Installation Preview
Conduct a visual check of all equipment for any damage that
may have occurred during shipment.
Note: If there is obvious damage to any equipment, it should
be noted on the carrier’s Bill Of Lading. Open and inspect
the contents of all closed crates, cartons, etc. and inspect for
concealed damage. The manufacturer is not liable for any
damage during transit.
Position the equipment in its proper location, setting on a
flat surface. Level equipment as required. Equipment out of
plumb can exhibit poor flow characteristics, which will affect
the performance of the system.
Note: Pre-assembled units are shipped with media (resin
& gravel), distributions tube, and control valve installed.
Double-check the valve installation on the tank. Tighten if
necessary. Units shipped by UPS must be assembled on
site. SEE INSTRUCTIONS ON PAGE 6.
Unit should be positioned with the valve control facing for-
ward.
Check the main line water pressure. The softener is de-
signed for a minimum of 20 psi and a maximum of 125 psi
working pressure. If the line pressure exceeds this limit, a
pressure-reducing valve should be installed.
Maximum allowable water temperature is 40°F (4°C) – 110°F
(38°C). A 120vac 60 cycle electrical source must be avail-
able for operation of the controller.
Connect raw water supply line to the inlet valve connection.
Connect treated water outlet to service line. It is suggested
that the pipe size be equal or one size larger than the valve
connection.
Warning: When piping with copper, solder all piping as
subassemblies before installing. Internal damage can result
from the high heat of the torch.
Note: All piping is to meet your local and state code.
Position brine tank approximately 6” from the softener tank
on a smooth surface.
Connect the brine air check assembly in the brine tank to
the brine suction (eductor) connection. 5/8” tubing should
be installed from the brine tank overflow to drain. This is
a gravity drain designed to divert brine to the drain in the
event of a malfunction, which would cause overflow of the
brine tank.
STEP 1: Select Location
Locate main water supply for all faucets and appliances in
home (if possible outside faucets should be separate so not
to waste soft water).
Select location that is easily accessible to 110vac power. A
15-foot power cord is provided.
You will also need a drain close by for disposal.
Leave enough room so you can easily add salt when needed.
Locate the water softener at least 10 feet away from the hot
water heater so that hot water does not backup and damage
the softener.
Make sure water softener is in a level spot. You may be
required to put the softener on a platform, such as a piece of
3/4” plywood and shimmed to become level.
Make sure softener is behind any other water conditioning
systems installed in series, except a system that is for taste
and odor or a Reverse Osmosis system.
Select a location were water damage will be least likely to
occur if a leak should develop.
If installing the softener in an outside location make sure
to protect from the elements, such as rain, sunlight, and
contamination.
Note: Always install a bypass, either a 3 valve system or the
standard bypass for the valve you have. This will allow you
to shut off the water supply to the softener, but still have
water in the house if the softener is in need of repair.
After a location has been determine install bypass onto the
control valve. (Figures 1 and 3 show standard bypass on
valve.) (Figures 2 and 4 show 3 valve bypass plumbing.)
Note: If installing a 3 valve bypass valve, do so now.
Close main water supply valve, at the well or at the water
meter.
Shut off electrical or fuel supply to the water heater.
Open a faucet to drain pipes.
The bypass (provided with some models) easily connects to
the valve body using nuts that only require hand tightening.
The split ring retainer design holds the nut on and allows
load to be spread over the entire nut surface area reduc-
ing the chance for leakage. Make certain the nut is placed
on first, then the split retainer ring, followed by the o-ring to
make the seal. A silicon lubricant may be used on the black
o-ring seals. This design allows for an approximate 2-de-
gree misalignment of the plumbing. This design will allow
for minor plumbing misalignments, but should never handle
the weight of the plumbing system.
Note: This manual is used for a range of products.
Some parts of the system you have may be different.
STEP 2: Install A Bypass

Page 9
Figure 1: Plumbing with by pass (STANDARD). Figure 2: Plumbing with 3 valve bypass.
Figure 3: Bypass (STANDARD). Figure 4: 3 valve bypass plumbing.
When installing sweat copper follow
state and federal codes by using a
lead free solder and flux. Use a joint
compound to seal threaded pipe. Some
homes use the cold water pipes for an
electrical ground (metal only). When
finished with plumbing, a ground wire
should be connected to the copper pipes
to complete the ground circuit. Use tow
clamps and #4 copper for this.

Page 10
STEP 3:
Move Filter
into place
Make sure floor is level.
Measure, cut, and install
pipe and fittings to the
bypass valve (dry fit only
to make sure you have
a proper fit) inlet and
outlet side. Be sure hard
water is supplied to the
inlet side. Trace pipe to
be sure.
The installation fittings
connect to the control valve or the bypass valve using
nuts that only require hand tightening. Hand tighten nut
connections between control valve and installation fittings,
control valve and bypass valve, and bypass valve and
installation fittings allow for easy serviceability. Do not use
a pipe wrench to tighten nuts on installation fittings. Hand
tighten only.
Split ring retainer design holds the nut on and allows load
to be spread over the entire nut surface area reducing
the chance for leakage. The split ring design, incorpo-
rated into the installation fittings allows approximately 2
degrees off axis alignment to the plumbing system. The
installation fittings are designed to accommodate minor
plumbing misalignments but are not designed to support
the weight of a system or the plumbing.
1” PVC MALE NPT ELBOW 3/4” OR 1” PVC SOLVENT ELBOW
1” BRASS SWEAT 3/4” BRASS SWEAT
Figure 8: Four types of installation fittings.
Note: When assembling the installation fitting pack-
age, connect the fitting to the plumbing system first
and then attach the nut, split ring, and o-ring. Heat
from soldering or solvent cements may damage the
nut, split ring, and o-ring. Make sure solder joints are
cool before assemble is started.
Slip the nut onto the fitting first, then the split ring second
and the o-ring last. Hand tighten the nut. If the fitting is leak-
ing tightening the nut will not stop the leak. Remove the nut,
remove the fitting, and check for damage or misalignment of
the o-ring.
STEP 4: Move brine
tank next to softener
and connect brine
line to valve
With brine tank next to the softener tank connect the brine line
to valve body.
Control valves that use a regenerant, come equipped with a
3/8” refill flow control assembly.
To complete the regenerant line connections orientate the
outlet in the desired direction and push the plastic insert into
the poly tube. Push the poly tube into the nut. Do not use pipe
dope or other sealant on threads. The threads for the com-
pression nut do not need Teflon tape. Tight the nut securely to
create a pressure tight connection. A plier or crescent wrench
may be used to tighten or unscrew the nut. The nut, gripper
and retainer sleeve is a 3-piece assembly that can come apart
if removed from the elbow body. Parts must be reassembled
exactly as shown in refill flow control assembly drawing to
function properly. If the nut is completely removed from the
body, slip the nut, plastic gripper and retainer sleeve on the
tube then tighten on to the fitting. Complete the connection by
installing the loose end of the tubing to the brine valve in the
brine tank.
Figure 9: Brine Draw Connection

Page 11
Figure 12: Drain Line Connection
Connect the Drain Line
If the drain is a 5/8” flexible poly tube, slide the nut onto the poly
tube, then place the poly tube insert into the end of the poly tube
and tighten the nut on to the 3/4” drain line fitting. The nut is only
designed for use with flexible poly tube. Use other nuts if at-
taching different materials. Run line to a drain. Making sure you
have 1 1/2” airgap. You may use floor drain, standpipe or any
open type drain (see Fig 10 & 11).
Figure 11: Also be sure drain line has an air gap.
A
– Adapter overflow elbow
B – Overflow hose
C – Valve drain hose
Figure 10: Drain Line Connection

Page 12
Add salt to the brine tank.
Using a bucket, pour approximately 3 gallons of water into the
brine tank.
Plug in the power cord.
Place the bypass valve in the shut off position (see bypass
valve operation below).
Turn on the water supply to the unit.
Press and hold the Regen button for approximately three sec-
onds. Release the button when you hear the valve motor start
to turn.
Unplug the power cord after the valve stops moving and the
display shows “Backwash”.
Partially open the inlet on the bypass valve until you hear water
flowing.
Observe the drain line. Open the inlet valve all the way after all
the air is vented from the system.
Allow the system to backwash until the drain line runs clear.
There may be some initial color in the water. This is normal.
Plug in the power cord.
Manually advance the valve to the “Softening” position by press-
ing the Regen button. You will need to press it five times, paus-
ing between presses to allow the valve to stop at each cycle.
Open a hot and cold water faucet to bleed any remaining air
from the system.
Step 5: Start-Up
Turn the water heater back on.
The valve is preprogrammed at the factory for the most efficient
operation. The only programming needed at startup is to set the
hardness and time of day.
To set the time of day, press the Set Clock button then use the up or
down arrow buttons to set the hour (pay attention to the AM/PM indi-
cator in the upper right hand corner of the display). Press the Next
button and then use up or down arrow buttons to set the minutes.
Press the Next button to return to the main display.
It’s a good idea to set the hardness 10% higher than the measured
water hardness to compensate for other contaminants that the soft-
ener may remove that are not measured by the hardness test.. It is
also necessary to add 2 grains to the hardness setting for each ppm
of iron in the water. For example: if the water measures 18 grains
with the hardness test kit and there is 1.5 ppm of iron, then 18 x 1.1
= 19.8 and 1.5 x 2 = 3. Therefore 19.8 + 3 = 22.8 so you would set
the hardness at 23 grains.
To set the hardness press the Next and the up arrow button simul-
taneously to bring up the “Set Hardness” display. Use the up and
down arrow buttons to set the hardness. Press the Next button four
times to get back to the main display.
DIAGNOSTIC MODE
SUPPLY
WATER EXITS SUPPLY WATER
ENTERS
SHUTOFF MODE
NO
WATER EXITS SUPPLY WATER IS SHUT OFF
FROM THE HOSE AND THE
VALVE
Bypass Valve Operation NORMAL OPERATION
*TREATED*
WATER EXITS SUPPLY WATER
ENTERS
BYPASS OPERATION
SUPPLY
WATER EXITS SUPPLY WATER
ENTERS

Page 13
Advance Programming Features
The following section explains the advanced programming, diagnostic, and valve history features of the system. It is
intended for use by the service technician or water treatment dealer. Do not attempt to access these features if you are
not qualified. Improper settings can cause the unit to malfunction, and could have a negative effect on the water quality.
General Operation
When the system is operating one of two displays will be shown. Pressing NEXT will alternate between the
displays. One of the displays is always the current time of day. The second display is one of the following: days
remaining or gallons remaining. Days remaining is the number of days left before the system goes through a
regeneration cycle. Capacity remaining is the number of gallons that will be treated before the system goes
through a regeneration cycle. The user can scroll between the displays as desired.
If the system has called for a regeneration that will occur at the preset time of regeneration, the words REGEN
TODAY will appear on the display.
When water is being treated (i.e. water is flowing through the system) the word “Softening” flashes on the
display.
Cleaning Iron Out of the Water Softening System
The system is designed to remove minerals like calcium and magnesium from household water. Periodic resin bed clean-
ing is recommended if your water contains iron. Clean the bed at least every six months, or more if iron appears in the
soft water between cleanings. Resin cleaners such as citric acid or metabisulfate are available from your water treatment
dealer.
Checking for a Salt Bridge
A hard crust or “Salt Bridge” can form in the lower half of the salt storage tank. This can be deceiving because the tank will
appear to have plenty of salt, but underneath, salt has hardened and when the system regenerates, water cannot quite
reach this level to be made into brine (water and salt).
Breaking a Salt Bridge
Take a wooden broom handle and carefully push it down into the salt, working it up and down. If the tool strikes a hard ob-
ject (be sure it’s not the bottom or sides of the tank), it’s probably a salt bridge. Carefully break the bridge with the broom
handle. Do not pound on the walls of the tank.
NOTE: Salt bridges are typically caused by high humidity or using the wrong kind of salt. In humid areas it is best to fill
with less salt, more often. Use only nugget, pellet or coarse solar salt with a purity of 99.5% or higher. DO NOT use rock,
block, granulated, and ice cream-making salts, or salt with iron-removing additives.

Page 14
OEM Softener System Setup Quick Reference
This is a quick reference setup procedure. See OEM Softener System Setup Detail for more
information on available settings.
STEP 1S – Press NEXT and Down buttons simultaneously for 3 seconds. If screen in
step 2S does not appear in 5 seconds the lock on the valve is activated. To unlock press,
NEXT, Up, and SET CLOCK in sequence, then press NEXT and Down simultaneously for 3
seconds.
STEP 2S – Choose Softening using Down or Up buttons. Press NEXT to go to Step 3S.
Press REGEN to exit OEM Softener System Setup.
STEP 3S – Enter the ion exchange capacity in grains of hardness as calcium carbonate for
the system based on test data using Down or Up buttons. Press NEXT to go to Step 4S.
Press REGEN to return to previous step.
STEP 4S – Enter the pounds of salt per regeneration using Down or Up buttons. Press
NEXT to go to Step 5S. Press REGEN to return to previous step.
STEP 5S – Backwash: Select “NORMAL” or “LONGER” using Down or Up buttons. See
Tables 4 or 5 for backwash times. Press NEXT to go to Step 6S. Press REGEN to return to
previous step.
STEP 6S – Set Gallons Capacity using Down or Up buttons:
• “AUTO” (reserve capacity automatically estimated and gallons capacity automatically
calculated from grains capacity and water hardness);
• “oFF” (regeneration based on day override); or
• number of gallons (20 to 50,000).
See Setting Options Table for more detail. Press NEXT to go to Step 7S. Press REGEN to
return to previous step.
STEP 7S – Set Refill option using Down or Up buttons:
• “PoST” to refill the brine tank after the final rinse; or
• “PrE” to refill the brine tank two hours before the regeneration time set.
Press NEXT to go to Step 8S. Press REGEN to return to previous step.
STEP 8S – Set regenerant downflow or upflow using Down or Up buttons:
•“dn” if the regenerant is to flow downward through the media; or
•“UP” if the regenerant is to flow upward through the media.
Prior to selecting a regenerant flow direction, verify the correct valve body, main piston,
regenerant piston, and stack are being used, and that the injector or injector plug(s) are in
the correct locations.
Press NEXT to go to Step 9S. Press REGEN to return to previous step.
STEP 9S – Set Regeneration Time Option using Down or Up buttons:
• “NORMAL” means regeneration will occur at the preset time;
• “on 0” means regeneration will occur immediately when the gallons capacity reaches
0 (zero); or
• “NORMAL + on 0” means regeneration will occur at one of the following:
• the preset time when the gallons capacity falls below the reserve or the specified
number of days between regenerations is reached whichever comes first; or
• after 10 minutes of no water usage when the gallon capacity reaches 0 (zero).
See Setting Options Table for more detail. Press NEXT to exit OEM Softener System Setup.
Press REGEN to return to previous step.
RETURN TO
NORMAL MODE
STEP 3S
STEP 2S
STEP 1S
STEP 4S
STEP 5S
STEP 6S
STEP 7S
STEP 8S
STEP 9S

Page 15
Setting Options Table
Volume
Capacity Regeneration Time Option Day Override Result
AUTO NORMAL oFF Reserve capacity automatically estimated. Regeneration occurs when volume capacity falls below the reserve
capacity at the next Regen Set Time
AUTO NORMAL Any
number
Reserve capacity automatically estimated.
Regeneration occurs at the next Regen Set Time when volume capacity
falls below the reserve capacity or the specified number of days
between regenerations is reached.
AUTO On O oFF
Reserve capacity not automatically estimated.
Regeneration occurs immediately when volume capacity reaches 0.
Time of regeneration will not be allowed to be set because regeneration
will always occur when volume capacity reaches 0.
AUTO NORMAL on 0 oFF
Reserve capacity automatically estimated.
Regeneration occurs when volume capacity falls below the reserve
capacity at the next Regen Set Time or regeneration occurs after 10
minutes of no water usage when volume capacity reaches 0.
AUTO NORMAL on 0 Any
number
Reserve capacity automatically estimated.
Regeneration occurs at the next Regen Set Time when volume
capacity falls below the reserve capacity or the specified number of
days between regenerations is reached or regeneration occurs after 10
minutes of no water usage when volume capacity reaches 0.

Page 16
STEP 1I - Press NEXT and Up simultaneously for 3 seconds.
STEP 2I – Hardness: Set the amount of hardness in grains of hardness as calcium
carbonate per gallon using the Down or Up buttons. The default is 20 with value ranges
from 1 to 150 in 1 grain increments. Note: The grains per gallon can be increased if soluble
iron needs to be reduced. This display will show “–nA–” if “FILTER” is selected in Step 2F
or if ‘AUTO’ is not selected in Step 6S. Press NEXT to go to step 3I. Press REGEN to exit
Installer Display Settings.
STEP 3I – Day Override: When gallon capacity is set to off, Day Override sets the number
of days between regenerations. When gallon capacity is set to AUTO or to a number, Day
Override sets the maximum number of days between regenerations. If value set to “oFF”
regeneration initiation is based solely on gallons used. If value is set as a number (allowable
range from 1 to 28) a regeneration initiation will be called for on that day even if sufficient
number of gallons were not used to call for a regeneration. Set Day Override using Down or
Up buttons:
• number of days between regeneration (1 to 28); or
• “oFF”.
See Setting Options Table for more detail on setup. Press NEXT to go to step 4I. Press
REGEN to return to previous step.
STEP 4I – Next Regeneration Time (hour): Set the hour of day for regeneration using Down
or Up buttons. AM/PM toggles after 12. The default time is 2:00 a.m. This display will show
“REGEN on 0 GAL” if “on 0” is selected in Step 9S or Step 7F. Press NEXT to go to step 5I.
Press REGEN to return to previous step.
STEP 5I – Next Regeneration Time (minutes): Set the minutes of day for regeneration using
Down or Up buttons. This display will not be shown if “on 0” is selected in Step 9S or Step
7F. Press NEXT to exit Installer Display Settings. Press REGEN to return to previous step.
To initiate a manual regeneration immediately, press and hold the “REGEN” button for
three seconds. The system will begin to regenerate immediately. The control valve may be
stepped through the various regeneration cycles by pressing the “REGEN” button.
General Operation
When the system is operating one of two displays will be
shown. Pressing NEXT will alternate between the displays.
One of the displays is always the current time of day. The
second display is one of the following: days remaining or
gallons remaining. Days remaining is the number of days
left before the system goes through a regeneration cycle.
Capacity remaining is the number of gallons that will be
treated before the system goes through a regeneration
cycle. The user can scroll between the displays as desired.
If the system has called for a regeneration that will
occur at the preset time of regeneration, the words
REGEN TODAY will appear on the display.
When water is being treated (i.e. water is flowing through
the system) the word “Softening” flashes on the display.
User Display Settings
RETURN TO
NORMAL MODE
OR
REGEN TODAY will be
displayed if a regeneration
is expected “Tonight.”
STEP 1I
STEP 2I
STEP 3I
STEP 4I
STEP 5I
Installer Display Settings

Page 17
Regeneration Mode
Typically a system is set to regenerate at a time of low water usage. An example of a time
with low water usage is when a household is asleep. If there is a demand for water when the
system is regenerating, untreated water will be used.
When the system begins to regenerate, the display will change to include information about
the step of the regeneration process and the time remaining for that step to be completed. The system runs through the steps
automatically and will reset itself to provide treated water when the regeneration has been completed.
Manual Regeneration
Sometimes there is a need to regenerate the system sooner than when the system calls for it, usually referred to as manual
regeneration. There may be a period of heavy water usage because of guests or a
heavy laundry day.
To initiate a manual regeneration at the preset delayed regeneration time, when the
regeneration time option is set to “NORMAL” or “NORMAL + on 0”, press and
release “REGEN”. The words “REGEN TODAY” will flash on the display to
indicate that the system will regenerate at the preset delayed regeneration time.
If you pressed the “REGEN” button in error, pressing the button again will cancel the request. Note: If the
regeneration time option is set to “on 0” there is no set delayed regeneration time so “REGEN TODAY” will
not activate if “REGEN” button is pressed.
To initiate a manual regeneration immediately, press and hold the “REGEN” button for three seconds. The system will begin to
regenerate immediately. The request cannot be cancelled.
Note: For softeners, if brine tank does not contain salt, fill with salt and wait at least two hours before regenerating.
Set Time of Day
The user can also set the time of day. Time of day should only need to be set after power outages lasting more than 8 hours, if the
Power Loss
If the power goes out, the system will keep time for up to 8 hours or until the battery is depleted. If a power outage of
more than 8 hours occurs, the time of day will flash on and off which indicates the time of day should be reset. The
system will remember the rest. If a power outage lasts less than 8 hours and the time of day flashes on and off, the non
rechargeable battery should be replaced.
Error Message
If the word “ERROR” and a number are alternately flashing on the display
contact the OEM for help. This indicates that the valve was not able to function properly.
battery has been depleted and a power outage occurs, or when daylight saving time begins or
ends. If a power outage lasting more than 8 hours occurs, the time of day will flash on and off
which indicates the time of day should be reset. If a power outage lasts less than 8 hours and
the time of day flashes on and off, the time of day should be reset and the battery replaced.
STEP 1U – Press SET CLOCK.
STEP 2U - Current Time (hour): Set the hour of the day using Down or Up buttons. AM/PM
toggles after 12. Press NEXT to go to step 3U.
STEP 3U - Current Time (minutes): Set the minutes of the day using Down or Up buttons.
Press NEXT to exit Set Clock. Press REGEN to return to previous step.
STEP 1U
STEP 2U
STEP 3U
REGEN TODAY will
Flash if a regeneration
is expected “Tonight.”

Page 18
Diagnostics
STEP 1D – Press Down or Up simultaneously for three seconds. If screen in step 2D does not appear in
5 seconds the lock on the valve is activated. To unlock press
Down, NEXT, Up, and SET CLOCK in sequence, then press NEXT and Down simultaneously for 3
seconds.
STEP 2D – Days, since last regeneration: This display shows the days since the last regeneration
occurred. Press the NEXT button to go to Step 3D. Press REGEN to exit Diagnostics.
STEP 3D – Gallons, since last regeneration: This display shows the number of gallons that have been
treated since the last regeneration. This display will equal zero if a water meter is not installed. Press the
NEXT button to go to Step 4D. Press REGEN to return to previous step.
STEP 4D – Gallons, reserve capacity used for last 7 days: If the valve is set up as a softener, a meter
is installed and Set Gallons Capacity is set to “Auto,” this display shows 0 day (for today) and flashes
the reserve capacity. Pressing the s button will show day 1 (which would be yesterday) and flashes the
reserve capacity used. Pressing the s button again will show day 2 (the day before yesterday) and the
reserve capacity. Keep pressing the s button to show the gallons for days 3, 4, 5 and 6. The Down button
can be pressed to move backwards in the day series. Press the NEXT button at any time to go to Step
5D. Press REGEN to return to previous step.
STEP 5D - Gallons, 63 day usage history: This display shows
day 1 (for yesterday) and flashes the number of gallons treated
yesterday. Pressing the Up button will show day 2 (which would
be the day before yesterday) and flashes the number of gallons
treated on that day. Continue to press the s button to show the
maximum number of gallons treated for the last 63 days. This
display will show dashes if a water meter is not installed. Press
the NEXT button at any time to go to Step 6D. Press REGEN to
return to previous step.
STEP 6D – Flow rate, current: Turn the water on at one or
more taps in the building. The flow rate in gallons per minute
will be displayed. If flow stops the value will fall to zero in a few
seconds. This display will equal zero if a water meter is not installed. Press the NEXT button to go to Step
7D. Press REGEN to return to previous step.
STEP 7D – Flow rate, maximum last seven days: The maximum flow rate in gallons per minute that
occurred in the last seven days will be displayed. This display will equal zero if a water meter is not
installed. Press the NEXT button to go to Step 8D. Press REGEN to return to previous step.
STEP 8D – Gallons, total used since last reset: The total number of gallons used since last reset will be
displayed. This display will equal zero if a water meter is not installed. Press the NEXT button to go to
Step 9D. Press REGEN to return to previous step.
STEP 9D – Days, total number since last reset: The total number of days the control valve has been in
service since last reset will be displayed. Press the NEXT button to go to Step 10D. Press REGEN to
return to previous step.
STEP 10D – Regenerations, total number since last reset: The total number of regenerations that have
occurred since last reset will be displayed. Press the NEXT button to exit Diagnostics. Press REGEN to
return to previous step.
When desired, all information in Diagnostics may be reset to zero when the valve is
installed in a new location. To reset to zero, press NEXT and t buttons simultaneously to
go to the Service/OEM screen, and release. Press Down and Up simultaneously to reset
diagnostic values to zero. Screen will return to user display.
RETURN TO
NORMAL MODE
STEP 1D
STEP 2D
STEP 3D
STEP 4D
STEP 5D
STEP 6D
STEP 7D
STEP 8D
STEP 9D
STEP 10D

Page 19
Valve History
STEP 1VH – Press Up and Down simultaneously for three seconds and release.
Then press Up and Down simultaneously and release. If screen in step 2VH does not
appear in 5 seconds the lock on the valve is activated. To unlock press Down, NEXT,
Up, and SET CLOCK in sequence, then press Up and Down simultaneously for 3
seconds and release. Then press Up and Down simultaneously and release.
STEP 2VH – Software Version: This display shows the software version of the valve.
Press the NEXT button to go to Step 3VH. Press REGEN to exit Valve History.
STEP 3VH8– Flow rate, maximum since startup: This display shows the maximum
flow rate in gallons per minute that has occurred since startup. This display will equal
zero if a water meter is not installed. Press the NEXT button to go to Step 4VH. Press
REGEN to return to previous step.
STEP 4VH – Gallons, total used since start-up: This display shows the total gallons
treated since startup. This display will equal zero if a water meter is not installed. Press
the NEXT button to go to Step 5VH. Press REGEN to return to previous step.
STEP 5VH – Days, total since start-up: This display shows the total days since startup.
Press the NEXT button to go to Step 6VH. Press REGEN to return to previous step.
STEP 6VH – Regenerations, total number since start-up: This display shows the total
number of regenerations that have occurred since startup. Press the NEXT button to
go to Step 7VH. Press REGEN to return to previous step.
STEP 7VH – Error Log: This display shows a history of the last 10 errors generated
by the control during operation. Press the Up or Down buttons to review each error
recorded. Press the NEXT button to exit Valve History. Press REGEN to return to
previous step.
8 Values in steps 3VH through 7VH cannot be reset.
RETURN TO
NORMAL MODE
STEP 1VH
STEP 1VH
STEP 2VH
STEP 3VH
STEP 4VH
STEP 5VH
STEP 6VH
STEP 7VH

Page 20
RESIDENTIAL WATER CONDITIONING LIMITED WARRANTY
This Water Conditioner is guaranteed to be free of material of manufacturing defects at the time of installation, where
originally installed. The warranty period begins on the installation date, but shall not begin later than six (6) months from
the date of manufacture.
There is a five (5) year warranty on Fiberglass resin tanks; 5 year warranty on salt tank and control valve; 1 year war-
ranty on component materials and workmanship. Water softener resin subject to iron, manganese, and chlorine levels
greater than 1 ppm are expressly not covered by the 5 year warranty.
Labor is not included. Warranty is limited to repair of replacement of defective part (manufacturer’s choice). Freight and
shipping are not covered by this warranty, and are for the customer’s account. Return Goods Authorization (RGA)
require on returns. Collect freight returns will not be accepted.
This limited warranty does not cover failure in service due to fire, freezing, abuse, shipping damages, misapplication, sun-
light damage, high temperature failure (i.e. hot water back up), improper electrical connection or hi/low voltage, nor does it
extend to consequential damages such as water damage, or salt damage.
Distributed by: Date: Model #: Serial #:

Softener Panel
5 Button
To Change Factory Settings:
Simultaneously Press NEXT & UP then release:
1. Conguration ........................................... Softener
Press Next:
2. Grain Capacity ..................................... 30K
Press Next:
3. Pounds of Salt per Regen ........ Example 9lbs
Press Next:
4. Backwash Duration ........................ Normal
Press Next:
5. Gallons Capacity................................. Auto
Press Next:
6. Brine Rell ........................................... Post
Press Next:
7. Regenerant Flow..................................... dn
Press Next:
8. Regeration Initiation ....................... Normal
Installer Set-up:
Simultaneously Press NEXT & UP then release:
1. Hardness (Grains).................................Example 30
Press Next:
2. Calendar Override .................................... 14
Press Next:
3. Time of Regen (hour) ........................ 2:00AM
Press Next:
4. Time of Regen (minute) .................... 2: 00 AM
Diagnostic:
Simultaneously Press UP & DOWN then release:
1. Number of Days Since Last Regen
Press Next:
2. Number of Gallons Since Last Regen
Press Next:
3. Reserve Capacity Gallons Used Last 7 Days
Press Next:
4. Daily Gallon Usage For Last 64 Days
Press Next:
5. Current Flow Rate
Press Next:
6. Max Flow Rate in The Last 7 Days
Press Next:
7. Total Gallons Since Last Reset
Press Next:
8. Number of Days Since Last Reset
Press Next:
9. Number of Regenerations Since Last Reset
Valve History:
Simultaneously Press UP & DOWN TWICE:
1. Software Version
Press Next:
2. Max Flow Rate Since Start-up
Press Next:
3. Total Number of Gallons Since Start-up
Press Next:
4. Total Number of Days Since Start-up
Press Next:
5. Total Number of Regenerations Since Start-up
Press Next:
6. Number of Error Occurances Since Start-up