hamilton safe 5000 series Supplement

08-315 (4/28/16)
5000 Series Audio/Video System
Installation & Service Manual
A Wholly Owned Subsidiary of Gunnebo AB

2 08-315 (4/28/16)
Description.....................................................................................................3
System Configuration.....................................................................................3
Cable Considerations......................................................................................4
Matrix Installation..........................................................................................4
Matrix / System Wiring Diagram...................................................................5
Cat 5 Lane Speaker/Driver Kit Installation....................................................6
Wireless Headset Installation.........................................................................7
E10052 Wireless Expansion Adapter.............................................................8
5512 Remote Handset Installation.................................................................8
5012 Remote Handset Installation...............................................................10
5570 / 5571 Remote Customer Audio Consoles..........................................11
5572 / 5573 Remote Customer “In Wall” Audio Units................................12
5550 Teller Video Unit Installation..............................................................14
5650 Teller Video Unit Installation..............................................................16
5517 Remote Video Unit Installation...........................................................18
5617 Remote Video Unit Installation...........................................................20
E0885 Video Power Control Kit Installation...............................................22
5550/5517 LCD Menu Adjustments............................................................23
E0465-3WD-LP License Plate Camera Kit Installation...............................24
Audio Matrix Switch Settings......................................................................25
Video Matrix Switch Settings......................................................................26
Adjusting the Audio System........................................................................27
Mixing 5501 Series Consoles With Different Firmware Revisions.............28
Changing the Call Tone Type & Volume....................................................29
Colored Lane Stickers for 5501 Series Consoles.........................................29
System Operating Instructions.....................................................................30
Echo Canceller & Background Noise Cancellation.....................................31
Troubleshooting Tips...................................................................................32
Frequently Asked Questions........................................................................33
Hamilton Audio/Video Part Numbers..........................................................40
Part Number Photos.....................................................................................43
Table of Contents

08-315 (4/28/16) 3
Description
The 5000 Series system consists of components that allow 2-way audio and video communications
between server (teller) consoles and customer units in banks, pharmacies and other service
environments. These systems allow both parties to hear and speak at the same time without feedback.
Inside and outside noises, other than speech, are screened out by using sharp cutoff filters to greatly
reduce sound outside the speech range. In addition, background noise cancellation circuitry in all 5000
Series audio consoles samples the incoming audio to the server (teller) using special algorithms to
virtually eliminate consistent, repetitive noise such as vehicle engines and mufflers.
System Configuration
To configure a new system using current components:
1) Start by determining the maximum number of consoles and customer lanes required and select
audio/video matrixes with an adequate number of ports. Note that some audio matrixes are shipped
with power supplies and others require that the power supply be ordered separately. All video
matrixes receive their power from the audio matrix.
Audio Matrix
5003..............1 on 2 (1 server on 2 customers) - includes power supply (see 5501-1 below)
5004..............2 on 2 - includes power supply
5002-4...........3 on 4 - requires power supply E10233
5002-8...........6 on 8 - requires power supply E10171
5002-12.........6 on 12 - requires power supply E10171
Video Matrix
5005-4...........3 on 4
5005-8...........6 on 8
5005-12.........6 on 12
Audio/Video Matrix
5006..............2 on 2 - includes power supply
2) Select the required number and size of audio consoles to meet the number of customer lanes.
5501-2...........2 lane
5501-4...........4 lane
5501-8...........8 lane
5501-12.........12 lane
5501-1...........This is a kit number that includes a 5501-2 audio console with a 5003 matrix.
3) Select the proper number of lane microphones and speakers if these do not already exist. Note that
there are a wide variety of electret microphones on the market and all have different characteristics.
Using an existing microphone may not provide optimum results. Also the system is designed for a 4
ohm speaker. A comparable 8 ohm speaker could be used but the volume would be reduced. Factory
installed microphones and speakers in Hamilton Air units are correct for this system.
E0604............Lane microphone with 48” leads
B4956...........Lane speaker, 4 ohm, 3”
4) If video is being used, select the proper number of teller and customer video units if cameras and
monitors do not already exist. Existing video units must use composite video.
5550..............Server (Teller) Video Unit - includes stand and power supply
5517..............Customer Remote Video Unit - includes mounting arm and power supply
E0885............Video Power Control Kit (When using 5517’s it is also recommended to order
a Video Power Control Kit so the customer monitors, and optionally the
cameras, can be turned off after hours. Only one required per system. This kit is
not necessary for Hamilton Air pneumatic units that have an I/O Control
Board. Those units will use the E10036 Video Power Control Cable.)

4 08-315 (4/28/16)
Cable Considerations
Be sure to use the proper cable for connecting the matrix to the customer lanes. For audio it is HIGHLY
RECOMMENDED to use Hamilton cable (E0680) for distances up to approximately 180 feet. This
cable contains a 16AWG twisted pair for the speaker, a 20AWG twisted pair for the call button and a
20AWG twisted, shielded pair for the microphone. For distances over 180 feet it may be necessary to
use a heavier gauge of wire for the speaker to prevent excessive loss due to the wire resistance.
If you don’t use E0680 cable, make sure the microphone pair is individually shielded with it’s own
drain wire. DO NOT use cable with an overall shield. DO NOT use cable with individually shielded
pairs that have a common drain wire. If your cable has individually shielded pairs, with each pair having
it’s own drain wire, only connect the drain wire for the microphone pair. The drain wire must only be
connected at the matrix end as shown in figure 2.
Another option for audio is to use Category 5 cable (5E & 6 are also acceptable) for distances up to
1000 feet. Using this type of cable requires the Cat 5 Lane Speaker Driver Kit (E0958-KIT). 110VAC
must also be available at the lane. See the section “Cat 5 Lane Speaker/Driver Kit Installation” for more
information. Volumes must be kept low when using this kit. The use of standard audio cable is
recommended instead where possible.
For video applications use 75 ohm coax cable designed for CCTV applications. Belden 1426A is a very
good cable to use for reference. It has a solid copper center conductor and a copper braid providing 95%
shielding. Another option for video is to use twisted pair cable with video baluns. The specifications of
the video balun manufacturer must be followed as to the category of cable that is acceptable and whether
power is required.
Matrix Installation
Mount the audio (and video) matrix in an accessible but out of the way location near where the consoles
will be located. The drawing shows two mounting methods for all but the 5003 audio matrix which has a
small plastic enclosure with mounting tabs.

08-315 (4/28/16) 5
Matrix / System Wiring Diagram
Refer to the drawing below for standard wiring connections. The drawing shows a 4-lane matrix but the
same wiring applies to all versions. Observe the following guidelines.
The ground wire connection shown for the audio matrix is not required for the 5003 matrix.
Be sure to only connect the drain wire for the microphone pair at the matrix end as shown.
For audio-only systems the audio console(s) may be plugged into any of the console ports of the
audio matrix. When video is used the console ports must match for a particular teller position.
For example if the audio console is plugged into CONSOLE 1 of the audio matrix, the camera
and monitor for that same teller must be plugged into CONSOLE 1 of the video matrix.
If auxiliary audio is used and the source only has a mono output, it may be plugged into either
the L or R connector on the audio matrix. The LEVEL pot adjusts the volume of the aux audio.
The auxiliary video source must provide composite video.
Power Supply Legend
5003 12VDC / 3A
5004 12VDC / 3A
5006 12VDC / 3A
5002-4 12VDC / 3A
5002-8 12VDC / 5A
5002-12 12VDC / 5A

6 08-315 (4/28/16)
Cat 5 Lane Speaker/Driver Kit Installation
The Cat 5 Lane Speaker Driver Kit (E0958-KIT) allows for the use of Cat 5 cable from the matrix to the
customer lane for distances up to 1000 feet. Cat 5e & Cat 6 may also be used. Volumes must be kept
low when using this kit. The use of standard audio cable is recommended instead where possible.
Install the E0958 enclosure inside the customer unit in a convenient location.
Attach the cable from the matrix to the RJ-45 connector (J3) as shown below.
Attach the lane speaker, microphone & call button to the 8 pin connector (J2).
Plug the 12VDC power supply into J1 (center pin positive) and into a 110VAC outlet in the unit. * If
12VDC is already available in the unit, the E0958 board can be powered at the 12VDC terminals of
connector J2. DO NOT connect power to both J1 & J2. Use one method or the other.
Set R1 on the E0958 board to maximum volume (fully counter-clockwise) and set the speaker gain
pot on the matrix to 8:30. Only increase the speaker gain at the matrix if necessary and then in small
30 minute increments and retest. The E0958 board will boost the volume at the lane so keep the
speaker pot at the matrix as low as possible. The lane microphone adjustment is made at the matrix
as usual. (See the section “Adjusting the Audio System” later in this document.)

08-315 (4/28/16) 7
Wireless Headset Installation
The following instructions apply to Plantronics CS540, CS50 & CS55 Wireless Headsets. There are
many other wireless headsets on the market and many of these will most likely work fine but
compatibility cannot be guaranteed. Wireless headsets can be used on 5501, 5001 & 4001 Series
consoles. 3001 Series consoles typically experience volume issues with wireless headsets and are not
recommended.
Lane selections must still be made at the console when using headsets. Also call tones will sound
through the console speaker, not the headset, with all consoles having a built-in wireless headset jack.
This is a function of the board design and it cannot be changed.
All 5501 Series consoles and newer 5001 Series
consoles have a wireless headset adapter/jack built in
and do not use an external adapter. Older consoles
will require a model 5014 Wireless Adapter to use
wireless headsets. If a console has the adapter built
in, do not use the 5014.
Making the Connections
Connect the AC Power Adapter to the power jack
on the headset base unit.
CS540 – Connect the provided phone cable
between the back of the headset base unit and the
headset jack of the audio console (or the 5014
adapter if required).
CS50 / CS55 – Connect the provided short
handset phone cable to the handset jack on the
bottom of the headset base unit. There are two
handset jacks; use the one with a complete picture
of a telephone, not just a picture of a handset. Plug
the other end of the cable into the headset jack of
the audio console (or the 5014 adapter).
The 5014 Wireless Adapter, if required, plugs into
the back of the audio console using the speaker /
mic phono jacks. Two types of 5014 adapters have
been made.
Original 5014: Remove the (4) screws and
cover from the 5014 and feed the console
ground wire through the slot in the side of the case. Use the provided screw to attach the 5014
case with the ground wire to the console chassis. (The wireless adapter label hides the screw hole
in the photo.) Replace the 5014 cover. IMPORTANT: The screw must be used to secure the
adapter to the console chassis to prevent intermittent connections.
Current 5014: Attach the 5014 to the side of the console and flush with the rear as shown in the
photo using the included double stick tape. Plug the labeled pigtail phono plugs into the phono
jacks of the console. The speaker jack is closest to the adapter.
5501 Series
Console
Wireless
Headset Jack
Slot for
Ground Wire
Wireless
Headset Jack
Original 5014
Wireless Adapter
Current 5014
Wireless Adapter
Wireless
Headset Jack
SpeakerMic

8 08-315 (4/28/16)
Initial Setup
CS540 – On the bottom of the base unit set the Configuration Switch to the letter “A”. Set both the
Listening Volume and Speaking Volume dials to the number “3”.
CS50 / CS55 – Set the Configuration Dial on the left side of the base unit so the number “1” is
facing to the front of the base. Set the switch on the right side of the base unit to the single tic mark.
CS50 / CS55 – Set the Master Speak Volume located on the bottom of the base unit to the “B”
position and the Master Listen Volume located on the back of the base to the number “2” position.
Fine Tuning the Volumes
Make sure the speaker and microphone gain pots on the audio matrix have already been set for each
lane while in Console Mode. Never adjust these pots while using the headset. (See the section
“Adjusting the Audio System” later in this document.) You then switch to Wireless Mode and fine
tune the wireless volumes to match the console volumes.
CS540 – The rocker dial on the top end of the headset fine tunes the incoming volume. Be careful
not to press in on this dial accidentally as this dial is also the mute switch. Changes to the volume
dials on the bottom of the base can also be made if necessary.
CS50 / CS55 – The up (+) and down (-) buttons on the back of the wireless base fine tune the
outgoing volume. Each press of a button changes the volume one step. The rocker dial on the top
end of the headset fine tunes the incoming volume. Be careful not to press in on this dial accidentally
as this dial is also the mute switch.
Changing Between Console & Wireless Headset Use
With 5501 series consoles – Press the Wireless button (picture of antenna) while no lane is selected.
The yellow LED next to the button indicates wireless mode when lit.
With newer 5001 series consoles with built-in adapter – Press the Wireless/Camera button while no
lane is selected. The yellow LED under the microphone boom indicates wireless mode when lit.
With older consoles which require the 5014 Wireless Adapter – Use the toggle switch on the adapter
to switch between console and wireless mode.
E10052 Wireless Expansion Adapter
The E10052 Wireless Expansion Adapter is used to attach multiple
wireless headset base units to a single audio console. The adapter
includes a short cable to connect it to the audio console. Additional jacks
on the adapter are used to connect up to three headset base units.
When using the expansion adapter, if multiple headsets are active at
the same time the volumes may be slightly reduced.
5512 Remote Handset Installation
The Model 5512 Handset is a replacement for the older Model 5012W (wall mount) and
5012H (side mount) handsets. It provides customer privacy and can be used with 4000
and 5000 Series audio systems. The only operational difference is removing the handset
of the 5512 from its cradle does not initiate a Teller Call like the 5012 did; a local call
button must be used for this purpose. However, the remote station speaker and
microphone are disconnected while the 5512 handset is off hook, just like the 5012.
Important Note: The handset used with the 5512 is different from the 5012 handset
and they are not directly interchangeable. Plus the current 5512 handset has a volume
roller which allows a customer to increase the volume if necessary. Also note that local
power was required for the older 5012 but is not needed with the 5512.
Connect up to 3 wireless
headset base units
Connect directly to console or
5014 adapter as appropriate

08-315 (4/28/16) 9
The Model 5512 can be wall mounted or mounted to the side of pneumatic tube drive-up units if desired.
Handsets that are used outdoors should be protected from direct rain.
Installation
1) Remove the 4 screws from the lid of the enclosure. This makes mounting the enclosure easy since
the entire contents are removed with the lid.
2) To wall mount the enclosure, drill mounting and cable holes in the rear of the enclosure. The upper
and lower dimples are positioned to match a single gang electrical box. Drill holes adequate for the
mounting screws that will be used. The center dimple needs to be drilled to allow for the matrix cable
and the local speaker/mic/call button cable. A minimum ¾” hole is recommended for these cables. To
side mount the box, mounting and cable holes will need to be drilled in the side of the enclosure as
required.
3) Plug the supplied paired cable into J1 on the 5512 circuit board
and connect the flying leads to the remote station speaker, call
button and microphone according to the chart. For Hamilton Air
units with an I/O control board this cable would connect to the
green audio connector on the I/O board. If the 5512 will be used
alone as a remote station without a local speaker and microphone,
a call button will still need to be wired into this cable or there will
be no way for the customer to call for service.
4) Connect the cable coming from the audio matrix to P1 on the
5512 circuit board. This connector can be unplugged while making connections and uses the same color
code as is used at the matrix lane connector.
5) Reinstall the 5512 lid assembly,
taking care that no wires are pinched.
Hang up the handset.
6) Select the lane from an audio console
and adjust the audio matrix SPK and MIC
pots for that lane while using the local
speaker and microphone at the remote station as
described in the audio matrix instructions. Do not
set the volume any louder than necessary.
7) Lift the handset from its cradle and check for adequate volume – the local speaker and microphone
should not work while the handset is off hook. If necessary, adjust the handset volume pots on the 5512
circuit board to balance the handset volume to the local speaker and microphone volumes. These pots
are labeled on the board. It is recommended to adjust the speaker pot on the 5512 board while the
volume roller on the handset is set to minimum. This will allow a customer to increase the volume using
that roller if necessary.
Color Destination
Black Speaker -
White Speaker +
Black Call Button -
Green Call Button +
Black Microphone -
Red Microphone +
Bare Microphone Drain (shield)
P1
BLACK SP-
WHITE SP+
BLACK TC-
GREEN TC+
BLACK MC-
RED MC+
DRAIN (SHIELD)
MATRIX 5512

10 08-315 (4/28/16)
5012 Remote Handset Installation
The 5012 Remote Handset has been replaced with the 5512 but is described here for service purposes.
With the 5012, removing the handset from its cradle initiates a Teller Call and disconnects the remote
station speaker and microphone. Important Note: The handset used with the 5012 is different from the
5512 handset. If the actual handset is swapped to the other model of unit, it will not work.
Model 5012H is mounted on the left side of pneumatic tube drive-up units, while Model 5012W is
designed for wall mounting, such as in lobby applications. These units can be used outdoors but should
be protected from rain.
Installation
Remove the cover from the 5012.
(Pneumatic unit mount only) – Determine a suitable location for the 5012H on the left side of the
pneumatic unit clear of its internal components and within easy reach of customers. Affix the
enclosed drilling template on the side of the pneumatic unit and drill the 5 holes. Secure the 5012H
to the pneumatic unit using appropriate hardware.
(Wall mount) – Secure the 5012W to the mounting surface using appropriate hardware.
Connect the paired pigtail cable exiting the 5012 to the remote station speaker, microphone and call
button like the chart shown for the 5512 on the previous page. The 5012 may be used alone without
a remote station speaker, microphone and call button by not using this pigtail cable. It can be
unplugged and removed but should be saved for possible future needs.
Pass the cable coming from the audio matrix through the cable port of the 5012 and connect it to the
5012 MATRIX terminal block. Unplug the connector to read the terminal labeling on the board. The
pinout is the same as at the
matrix lane connector.
Connect a source of 24VAC or
12VDC to the 3 pin connector
on the 5012 board. Unplug the
connector to read the pinout.
For 24VAC use terminals 2 &
3. For 12VDC, terminal 1 is
positive and terminal 2 is
negative. If a source is not
available, use part number
E0947 for a 12VDC / 1A power
supply.
If the 5012 is not mounted on a
grounded electrical box or surface, connect the green wire to one of its mounting screws. Otherwise,
cut off and discard the green wire.
Reinstall the 5012 cover, taking care that no wires are pinched or interfere with the hook-switch
mechanism or contacts. Hang up the handset.
Adjust the speaker and microphone gain pots on the matrix while using the remote speaker and
microphone, not the handset. (See the section “Adjusting the Audio System” later in this document.)
Lift the handset from its cradle – a Teller Call tone is generated. Use the pots on the 5012 board if
necessary to balance the handset volumes with the remote speaker and microphone volumes.
P1
BLACK SP-
WHITE SP+
BLACK TC-
GREEN TC+
BLACK MC-
RED MC+
SHIELD
-SP+ -TC+ -MC+ SHLD
AUDIO MATRIX
5012 MATRIX

08-315 (4/28/16) 11
5570 / 5571 Remote Customer Audio Consoles
Description
The 5570 & 5571 Remote Customer Audio Consoles consist of a speaker,
microphone and call button in a desktop type enclosure for indoor
applications. The 5570 is intended for use with standard audio cable and can
be used for cable lengths up to approximately 180 feet. The 5571 is intended
for use with Cat 5 cable and can be used for cable lengths up to 1000 feet. A
12VDC power supply is included with the 5571 and requires a 110VAC
outlet near the remote location. Volumes must be kept lower when using
the 5571. The use of the 5570 with standard audio cable is recommended
instead where possible.
In addition to free standing, the Remote Customer Audio Console can use the same mounting options as the
5501 Teller Console. Use the 5501-HWB (Horizontal Wall Bracket), the 5501-VWB (Vertical Wall Bracket)
or the B6077 (Adjustable Desktop Stand) for mounting flexibility.
Compatibility
The Remote Customer Audio Console should only be used in systems that have 5501 teller consoles or 5001
(rev. 5 or 3.1) consoles. Also feature switch #7 on the audio matrix must be set to the UP position (dynamic
echo canceller learning). Avoid using 4001, 4101 or 3001 teller consoles which will result in excessive teller
echo. 3301 teller consoles may be acceptable if the volume levels are kept low.
Installation
Make connections between the audio matrix and the rear of the 5570/5571 using the appropriate cable. Use
standard E0680 audio cable for the 5570 and Cat 5 cable (or Cat 5e or Cat 6) for the 5571. Use the included
power supply to provide 12VDC to the rear of the 5571. The power supply must be close to the 5571. Do not
significantly increase it’s cable length. For reference, the center pin of the power supply barrel connector is
positive. A raised tab is provided on the rear of the 5570 / 5571 to accept a tie-wrap for cable strain relief.
5570 / 5571
5570
5571

12 08-315 (4/28/16)
5572 / 5573 Remote Customer “In Wall” Audio Units
Description
The Remote Customer “In Wall” Audio Unit consists of a speaker,
microphone and call button in a recess mount double gang electrical box for
indoor applications. The model 5572 is intended for use with standard E0680
audio cable and can be used for cable lengths up to approximately 180 feet. No
remote power is required for the 5572. The model 5573 is used with Cat 5
cable and allows for cable runs up to 1000 feet. A power supply is included
with the 5573 and requires a 110VAC outlet near the remote location.
Volumes must be kept lower when using the 5573. The use of the 5572 with
standard audio cable is recommended instead where possible.
Compatibility
The Remote Customer “In Wall” Audio Unit should only be used in systems that have 5501 teller
consoles or 5001 (rev. 5 or 3.1) consoles. Also feature switch #7 on the audio matrix must be set to the
UP position (dynamic echo canceller learning). Keep the speaker and mic gain settings on the matrix to
the lowest level which will still allow adequate audio. Avoid using 4001, 4101 or 3001 teller consoles
which will result in excessive teller echo.
Installation
The photo shows a side view of the completed assembly before installation.
Remove the front plastic bezel from the unit by pressing the two plastic
tabs on the bottom with a screwdriver. Disconnect the wires from the call
button and set the bezel aside.
Next remove the four philips head screws and remove the audio assembly
from the electrical box.
Determine the mounting location and cut an opening in the wall for the
double gang electrical box.
Fish the audio cable in the wall and through one of the cable slots in the rear of
the box. The power supply cable must also be installed if using the model
5573. The power supply must be in the vicinity of the 5573 so do not extend the
power supply cable any more than necessary.
Mount the electrical box in the wall by tightening the two screws which pull
the mounting tabs against the rear of the wall.
Attach the cable to the audio assembly. Photos on the next page show the rear
of the 5572 and 5573. The drawings show the wiring of both units to the audio
matrix.
Note that the pot on the 5573 board must be set to the fully counter clockwise
position.
Install the audio assembly in the electrical box using the philips head screws. Make sure the rear
plastic part of the bezel is in place as shown in the photo with the front removed. Attach the leads to
the call button and then snap the front bezel into place.
5572 / 5573
Front Bezel
Removed

08-315 (4/28/16) 13
5572 5573
Cable
Connector
Socket
12VDC Power
Supply Socket
(center pin positive)
Leave pot set fully
counter clockwise
RJ45 Connector
for Cat 5 Cable

14 08-315 (4/28/16)
5550 Teller Video Unit Installation
The following instructions are for the current style 5550 which contains both a camera and 10.4” LCD
monitor for two way video. The 5550-1 is the same unit without a camera installed for one way video.
Installation
Separate the video head from the stand by removing 4 screws as
shown in the photo.
Using 75 ohm CCTV coax (Belden 1426A or
equivalent) with BNC connectors at each end,
connect the camera and monitor at the rear of the
video head to the video matrix. Make sure to
match up the audio and video port numbers at the
matrixes. For example if the audio console is
connected to Console 2 of the audio matrix, then the
video cables from that same teller position must be
connected to Console 2 of the video matrix.
Connect the supplied 12VDC power supply to the power socket
on the back of the video head. If a different power supply must
be used for some reason, it must be rated for at least 2A. The
center conductor of the barrel connector is positive. Do not
power this unit using the power distribution board which was
previously used with old B5450 units.
With the power and video cables looped over
the top of the stand, re-connect the video head
to the stand. A choice of holes in the video head
brackets determines the height. Additional
height adjustment can be made by loosening the
knob on the rear of the stand.
Operation
Plug in the power supply and turn on the power
switch on the bottom right side of the video
head.
Height adjustments can be made by loosening
the knob on the rear of the stand.
Tilt the video head by grasping the sides of the unit. The tilt tension is not adjustable. A swivel
mechanism is built into the stand.
Use the lever next to the camera opening to tilt the camera up or down. Use the service/mirror switch
to see the camera image on the monitor. An alternate method is to press the HOLD button on the
audio console while no lane is selected. Then press HOLD again to return to normal view.
Power &
Video
connections
on rear of
video unit
Screws
attaching
video head
to stand
Loosen
to adjust
height

08-315 (4/28/16) 15
Service Adjustments
A momentary service/mirror switch on the bottom left side of the video head disconnects the
external wiring and internally connects the camera to the
monitor for testing purposes. The service/mirror switch does
not exist on the 5550-1 since no camera is present.
he monitor has been adjusted at the factory but a menu
board allows settings to be changed if needed. The menu
board is attached to the plate on the rear of the LCD. See the
section “5550/5517 LCD Menu Adjustments” for more
information.
The camera has been adjusted at the factory but a camera
menu board (only available on later units) attached to the
plate on the rear of the LCD screen allows camera settings to
be changed if needed. Use the service/mirror switch or press
the audio console hold button (with no lane selected) to connect the camera to the monitor for
viewing the menu. If focusing is required, loosen the small set screw on top of the lens and then
rotate the lens to the desired focus. Snug the set screw when finished but do not over tighten to avoid
creating a dimple in the lens threads making future fine adjustments difficult.
Service / Mirror
Switch
Power
Switch
DOWN
LEFT RIGHT
UP
SET
SET: Used to enter the OSD menu and select menu or submenu items.
UP: Used to move up a line in a menu or submenu.
DOWN: Used to move down a line in a menu or submenu.
LEFT: Used to change setting values.
RIGHT: Used to change setting values.
Tip: Select and hold “Reset” from the “System” menu to return all settings to
their default values.
Camera Menu Board

16 08-315 (4/28/16)
5650 Teller Video Unit Installation
The following instructions are for the 5650 which contains both a camera and 15” LCD monitor for two-
way video. The 5650-1 is the same unit without a camera installed for one-way video.
Cable Connections
Remove the back cover from the stand by pulling out from the top of the cover.
If the audio console shelf will be used, attach it to the bracket of the stand by using the screws
already in the shelf. (The photos below show the 5650 with the shelf attached.) The power and video
cables attached to the LCD, along with the audio console cable, should pass through the hole in the
shelf and back over the top of the stand.
Using 75 ohm CCTV coax (Belden 1426A or equivalent) with BNC connectors at each end, connect
the camera and monitor pigtails to the video matrix. Make sure to match up the audio and video port
numbers at the matrixes. For example if the audio console is connected to Console 2 of the audio
matrix, then the video cables from that same teller position must be connected to Console 2 of the
video matrix.
Connect the supplied 12VDC power supply to the power socket pigtail. If a different power supply
must be used for some reason, it must be rated for at least 3A. The center conductor of the barrel
connector is positive.
Snap the cables into the cable clamps on the back of the stand. Re-install the cover by first inserting
the tabs on the bottom of the cover and then snap the top into place.
Operation
Plug in the power supply and press the power switch on the bottom right side of the monitor.
To change the height simply lift up or press down on the monitor.
Tilt the assembly by grasping the sides of the monitor. A swivel mechanism is built into the base of
the stand.
The camera can be tilted independently from the monitor. The black screw on the top of the camera
hinge is used to adjust the tension of the tilt. To aid in adjusting the camera, press the HOLD button
on the audio console while no lane is selected to view your own image. Then press HOLD again to
return to normal view.

08-315 (4/28/16) 17
Service Adjustments
The Select button on the side of the monitor is used to select the appropriate input. It should be set
for AV. If the image on the screen displays “SV - No Signal” or “VGA - No Signal” press the select
button to set the input back to AV.
The monitor can be adjusted if needed using the menu buttons on the side of the monitor.
The camera has been adjusted at the factory but a menu board allows camera settings to be changed
if needed. The plastic camera housing must be opened to gain access to the menu board. Press the
audio console hold button while no lane is selected to connect the camera to the monitor for viewing
the menu. If focusing is required, loosen the small set screw on top of the lens and then rotate the
lens to the desired focus. Snug the set screw when finished but do not over tighten to avoid creating
a dimple in the lens threads making future fine adjustments difficult.
SELECT Used to select the appropriate input. It should be set for AV. If the image on the screen
displays “SV - No Signal” or “VGA - No Signal” press the select button to set the input
back to AV.
MENU Used to enter the OSD menu and select menu or submenu items.
– Used to move down a line in a menu or submenu and decrease setting values.
+ Used to move up a line in a menu or submenu and decrease setting values.
Tip: Selecting “Reset” from the “Misc.” menu returns all settings to their factory values.
Note that the menu will not display if no input signal is present.
Monitor Menu Buttons
DOWN
LEFT RIGHT
UP
SET
SET: Used to enter the OSD menu and select menu or submenu items.
UP: Used to move up a line in a menu or submenu.
DOWN: Used to move down a line in a menu or submenu.
LEFT: Used to change setting values.
RIGHT: Used to change setting values.
Tip: Select and hold “Reset” from the “System” menu to return all settings to
their default values.
Camera Menu Board

18 08-315 (4/28/16)
5517 Remote Video Unit Installation
The 5517 Remote Video Unit (10.4” LCD) requires 12VDC at approximately 2A to operate properly.
This requires that power be provided directly at the pneumatic unit to avoid the power drop associated
with long wire runs. Each 5517 is supplied with a power supply. An optional Video Power Control Kit
(E0885), ordered separately, can be used to control the relay board in each video head so the monitors,
and optionally the cameras, can be turned off when desired. For larger installations it may be desirable
to have more than one power control kit if some lanes are closed at times while other lanes are open.
Optionally Hamilton Air pneumatic units that have an E0873 I/O Control Board can use an E10036
Video Power Control Cable to control the relay board in the video head. Use either the Video Power
Control Kit or the Video Power Control Cable, but not both. Remember that either of these power
control methods only controls the power for the LCD. The actual power for both the camera and LCD
comes from the power supply that is plugged into the side of the relay module.
The video head will be positioned to the top right of the pneumatic unit as viewed by the customer.
Use the template shipped with the 5517 to drill holes in the top of the pneumatic unit for the bracket
and cables. (The template ensures that the video head will not stick out past the front of the
pneumatic unit where it could be damaged by a vehicle.)
Feed the video cables, the power supply cable and the relay trigger wires from the power control kit
(or the E10036 Video Power Control Cable) from inside the pneumatic unit through the top of the
unit and through the video mounting arm. Apply a small amount of silicone sealant to the bottom of
the plate on the mounting arm (1) and attach the mounting bracket to the pneumatic unit (2) with the
supplied washers and nylon lock nuts.
Remove the screws from the back of the video head. Note that not all screws for the cover are
installed at the factory. The remaining screws are in the bag of accessories.
IMPORTANT NOTE: The LCD assembly is attached to the front of the video head enclosure
with the current version of 5517. Separate the front and back of the video head being careful not to
pull on the cables. Unplug the video and power cables from the LCD main board and set the front
aside.
Route the cables from the mounting arm (1) through the back of the video head (3). Apply a small
amount of silicone sealant to the plate of the mounting arm and attach the video head to the
mounting arm with screws (4) provided in the accessory bag. Two of the screws are security type. A
driver bit is included for the security screws.

08-315 (4/28/16) 19
Connect the monitor cable to the top left BNC connector and the camera cable to the top right BNC
connector in the video head as labeled.
Connect the power supply cable and the relay trigger wires to the relay board in the video head as
shown in the section “E0885 Video Power Control Kit Installation”.
Slide the excess cable back through the bracket and into the pneumatic unit and then install the end
caps from the accessory bag into both ends of the mounting arm.
Plug the power supply into a 110VAC outlet.
Tilt the camera vertically in its bracket to achieve the desired viewing angle. To view the image,
temporarily connect a service monitor to the “camera” BNC connector in place of your interconnect
cable. If a service monitor is not available it will be necessary to use the 5517 monitor. In this case
reconnect the video and power cables to the LCD. The yellow RCA connector is for video. Place the
unit in “service” mode by placing the service switch at the upper left of the video head to the rear
position. This will connect the camera video directly to the monitor. Note: If the video power control
kit in the teller area is not yet installed or turned on, it will be necessary to temporarily move the
video power wires from the switched to the un-switched terminals of the relay board to test the video
unit. See the section “E0885 Video Power Control Kit Installation”.
The camera has been adjusted at the factory but a menu board (only available on later units)
attached to the rear mounting plate allows camera settings to be changed if needed. See below for an
explanation of the menu buttons. Use the service switch in the 5517 if necessary to connect the
camera directly to the monitor for viewing the menu. If focusing is required, loosen the small set
screw and then rotate the lens to the desired focus. Snug the set screw when finished but do not over
tighten to avoid creating a dimple in the lens threads making future fine adjustments difficult.
The monitor has been pre-adjusted at the factory but a menu board allows settings to be changed.
The menu board is located on the rear of the LCD mounting plate for current versions. With older
versions the menu board was above the upper left of the LCD or below the LCD screen. See the
section “5550/5517 LCD Menu Adjustments” for more information. Important note for old units
that have the menu board above the upper left of the LCD – the far left button changes the type of
input that the LCD is expecting. Since it is very close to the monitor BNC connector and the service
switch it is possible to accidentally bump the button which would change the input. If a blue box
appears on the screen with the message “VGA No Signal” or “SV No Signal”, press the left button
to change the input back to AV.
Once all adjustments are satisfactory, place the unit in “normal” mode by placing the service switch
to the forward position. Make sure the video and power cables are connected to the LCD (the
“yellow” RCA connector is for video) and replace the front cover, securing with all the screws. Two
of the screws are security type. A driver bit is included for the security screws.
DOWN
LEFT RIGHT
UP
SET
SET: Used to enter the OSD menu and select menu or submenu items.
UP: Used to move up a line in a menu or submenu.
DOWN: Used to move down a line in a menu or submenu.
LEFT: Used to change setting values.
RIGHT: Used to change setting values.
Tip: Select and hold “Reset” from the “System” menu to return all settings to
their default values.
Camera Menu Board

20 08-315 (4/28/16)
5617 Remote Video Unit Installation
The 5617 Remote Video Unit (15” LCD) is ordered either as a post mount or side mount version. The
post mount version includes a 3” (square) x 36” post. The side mount unit includes an arm for attaching
to the top of a pneumatic unit. Each 5617 is supplied with a 12VDC power supply (minimum 3A). An
optional Video Power Control Kit (E0885), ordered separately, can be used to control the relay board in
each video head so the monitors, and optionally the cameras, can be turned off when desired. For larger
installations it may be desirable to have more than one power control kit if some lanes are closed at
times while other lanes are open. Optionally Hamilton Air pneumatic units that have an E0873 I/O
Control Board can use an E10036 Video Power Control Cable to control the relay board in the video
head. Use either the Video Power Control Kit or the Video Power Control Cable, but not both.
Remember that either of these power control methods only controls the power for the LCD. The actual
power for both the camera and LCD comes from the power supply that is plugged into the side of the
relay module.
Post Mount Version Installation
The post mount 5617 should be mounted on the island to the
right side of the pneumatic unit (as viewed by the customer) at
a slight angle. The drawing shows the suggested location as
referenced from the front right
corner of the pneumatic unit.
Existing site conditions may require
shifting the location
somewhat. Use the
base of the stand as
a template for marking
the hole locations for anchors. The holes in the base are sized for 5/16” bolts.
Attach the 5617 to the post using the button head machine screws that are shipped installed in the
enclosure. Apply a small amount of silicone sealer between the post and the enclosure.
Attach the furnished 12” piece of liquid tite tubing and fittings between the pneumatic unit and the
opening at the bottom of the post. Cables will route through this tubing.
Side Mount Version Installation
Use the template shipped with the 5617 to mark and drill holes in the top of the pneumatic unit.
Attach the 5617 to the arm using the button head machine screws that are shipped installed in the
enclosure. Apply a small amount of silicone sealer between the arm and the enclosure.
Attach the arm/enclosure assembly to the pneumatic unit using the included hardware. Apply a small
amount of silicone sealer between the arm and the pneumatic unit. Cables will route through the arm
into the unit.
Wiring
The photo on the next page shows the inside of a 5617 unit with the back cover removed.
Connect the monitor video cable to the yellow RCA connector on the main board. A BNC to RCA
adapter is included for ease.
Connect the camera video cable to the yellow BNC flying lead.
Plug the power supply barrel connector into the side of the relay module.
Attach the relay trigger wires to the relay module; see the section “E0885 Video Power Control Kit
Installation”. The relay can be triggered either from an E0885 Video Power Control Kit or directly
from Hamilton Air units that have an I/O control board using an E10036 Video Power Control
Cable. Note that when using the E10036 cable with a post mount 5617 the cable will not be long
enough. In this case cut the 2 pin connector off the cable and extend the cable length. Then attach the
5.75
Right Front Corner
of Pneumatic Unit 1.25
0.25
Base of Post