HandHeld SP400X Series Service manual

SP400X Series
SP400X Scanner Printer
System Administrator Guide

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Copyright information
(c) Copyright 2012 Handheld Group
The information contained herein is subject to change without notice. The only warranties for Handheld products and services are set forth
in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an
additional warranty. Handheld shall not be liable for technical or editorial errors or omissions contained herein.
Trademark credits
Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.
Adaptus Imaging Technology is a registered trademark of Honeywell International, Inc.
The Bluetooth word, mark, and logos are owned by the Bluetooth SIG, Inc.
Document 800c0374
Revision B: November 2012
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SP400X Series - Contents
Contents
1. INTRODUCTION
About this guide............................................................................................................................................... 6
The SP400X briefly explained........................................................................................................................ 6
Handle and wireless options............................................................................................................................ 6
Handle options.......................................................................................................................................... 6
Wireless connectivity.................................................................................................................................6
SP400X components........................................................................................................................................7
Hand mount components.......................................................................................................................... 8
Control panel components.........................................................................................................................9
2. SAFETY INFORMATION
General safety.................................................................................................................................................10
LED safety.......................................................................................................................................................10
Battery safety..................................................................................................................................................10
3. SET UP THE SP400X
Install the battery cable...................................................................................................................................11
Assemble the hand mount or handle accessory..............................................................................................11
Install the print cartridge.................................................................................................................................12
Install the battery and fit the wrist case..........................................................................................................14
Fit the hand mount..........................................................................................................................................16
Connect the battery cable...............................................................................................................................18
4. CONFIGURE THE SP400X
Overview........................................................................................................................................................ 19
Implement the server application...................................................................................................................19
Configure the SP400X....................................................................................................................................19
Design a custom print template..................................................................................................................... 20
5. OPERATE THE SP400X
Turn on the SP400X....................................................................................................................................... 21
Scan.............................................................................................................................................................. 22
Scan instructions.................................................................................................................................... 22
Scanning tips.......................................................................................................................................... 23
Print................................................................................................................................................................24
Print instructions..................................................................................................................................... 24
Printing tips.............................................................................................................................................24
Clear print data.............................................................................................................................................. 25
Turn off the SP400X....................................................................................................................................... 26
Remove the SP400X and wrist case...............................................................................................................26
6. MAXIMIZE PRINT QUALITY
Materials and technique.................................................................................................................................27
7. ENSURE OPTIMAL COMFORT
Ergonomic recommendations........................................................................................................................ 28
8. MAINTAIN THE SP400X
Order supplies and accessories..................................................................................................................... 29
Condition the battery......................................................................................................................................29
Clean the SP400X...........................................................................................................................................30
Cleaning materials...................................................................................................................................30
Clean outside surfaces............................................................................................................................ 30

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Clean the imager window........................................................................................................................30
Clean the wrist case and hand mount..................................................................................................... 31
Clean the door......................................................................................................................................... 31
Charge the battery..........................................................................................................................................31
Remove the hand mount or handle accessory................................................................................................31
Replace the battery cable...............................................................................................................................32
Replace the finger strap.................................................................................................................................32
Replace the wrist strap.................................................................................................................................. 33
Replace the rear buckle................................................................................................................................. 34
Replace the door............................................................................................................................................ 35
Recycle.......................................................................................................................................................... 35
Locate the serial number................................................................................................................................35
9. TROUBLESHOOT PROBLEMS AND GET SUPPORT
Problems powering the SP400X on................................................................................................................36
Problems connecting the SP400X to a wireless network................................................................................36
Problems scanning.........................................................................................................................................37
Problems printing...........................................................................................................................................38
Problems printing correctly.............................................................................................................................39
Errors and warning conditions........................................................................................................................41
General errors and warning conditions....................................................................................................41
Battery errors and warning conditions.....................................................................................................42
Print cartridge errors and warning conditions..........................................................................................43
Scanning/Wireless errors and warning conditions...................................................................................45
Support services............................................................................................................................................ 47
10. ADVANCED USE
System requirements.....................................................................................................................................48
Download and install software....................................................................................................................... 48
Set up the wireless network...........................................................................................................................48
802.11b wireless.....................................................................................................................................48
Configure the server................................................................................................................................ 49
Design print templates................................................................................................................................... 49
Use the default print templates................................................................................................................49
Calibrate the scanner......................................................................................................................................51
Reset the standard product defaults........................................................................................................51
Update firmware through USB........................................................................................................................51
Update firmware wirelessly............................................................................................................................ 52
11. SP400X SPECIFICATIONS
General device specifications.........................................................................................................................53
Environmental specifications..........................................................................................................................53
Wireless specifications...................................................................................................................................53
Range of wireless module....................................................................................................................... 53
Other specifications....................................................................................................................................... 54
12. WARRANTY AND REGULATORY INFORMATION
Warranty.........................................................................................................................................................56
Regulatory notices..........................................................................................................................................56
U.S.A..............................................................................................................................................................56
Federal Communications Commission notice..........................................................................................56
Modifications...........................................................................................................................................56
Canada...........................................................................................................................................................56
European Union notices..................................................................................................................................56
Products with 2.4-GHz wireless LAN devices................................................................................................. 57
France.....................................................................................................................................................57
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Italy..........................................................................................................................................................57
Wireless LAN 802.11b devices.......................................................................................................................57
International...................................................................................................................................................57
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1. Introduction
About this guide
This guide provides information that users and system administrators need to set up and maintain the Handheld SP400X.
The SP400X briey explained
The Handheld SP400X lets you scan and print in almost any location in your environment. The entire unit, including power source, attaches
comfortably to your hand and arm so you can move around while working. The SP400X can also communicate wirelessly with a server to
exchange scan and print information.
Handle and wireless options
Handle options
There are two options for holding the SP400X during use:
 •Handmount
 •Handleaccessory
Instructions for using the hand mount are included in this guide; instructions for using the handle accessory are in the box with the handle
accessory.
Wireless connectivity
Wireless connectivity can be accomplished in two ways:
 •802.11bLANwireless
 •802.11b/g/n
Instructions for using 802.11b wireless are included in this guide; instructions for using Bluetooth are available online at
www.handheldgroup.com/manuals.
SP400X Series - 1. Introduction

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SP400X Series - 1. Introduction
SP400X components
The Handheld SP400X is designed to be worn comfortably on the hand and arm when performing scanning, printing, and package handling
tasks.
The SP400X consists of the following key components:
• Abattery
• Installedinsideaforearm-mountedwristcase;or
• Installedintothebottomofahandleaccessory
• Thescannerprinterdevice
• Attachedtoahandmount;or
• Attachedtoahandleaccessory
IMPORTANT: If you are using the handle accessory instead of the hand mount, see the instructions that were included with the handle
accessory.
1. Battery inside wrist case
2. Control panel
3. SP400X
4. Hand mount

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Hand mount components
1. Finger strap
2. Rudder
3. Strap fasteners
4. Wrist strap
SP400X Series - 1. Introduction

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SP400X Series - 1. Introduction
Control panel components
The SP400X control panel displays several buttons and LED lights for operation and visual feedback.
1. Error light (red)
2. Print cartridge light (orange)
3. Battery light (orange)
4. Wireless light (blue)
5. Power button
6. Power light (green)
7. Tail lights (green or red) on back corners of SP400X
8. CLEAR button

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2. Safety information
General safety
CAUTION:
• TheHandheldSP400Xismeantforhand-heldorhand-mounteduseonly.Itisnotintendedorauthorizedforoperationwithin
20 centimeters (8 inches) of the head or torso.
• Donotsubmergethisdeviceinwater.
• Ifyouexperiencediscomfort,discontinueuseoftheSP400Xandnotifyyoursupervisorimmediately.Ifyouexperiencepersistentor
recurring pain or discomfort that you think may be related to using the SP400X, you should promptly consult a qualified physician
and, if available, your company’s health and safety department.
LED safety
The scanning imager located on this device is classified as a Class 1 LED device according to International Standard IEC 825-1
(EN60825-1). The following precautions are recommended:
CAUTION:
• Iftheunitrequiresservice,contactanauthorizedHandheldservicecenter.
• DonotattempttomakeanyadjustmenttotheLEDimagingscanner.
• AvoidlookingintotheLEDimagingscanner.
• DonotattempttoviewtheLEDimagingscannerwithanytypeofopticaldevice.
Battery safety
CAUTION:
• Thereisariskofexplosionifthebatteryisreplacedbyanincorrecttype.
• UseonlythefollowingHandheldbattery:productnumberCE199B.
• Whendiscardingoldbatteries,contactyourlocalwaste-disposalproviderregardinglocalrestrictionsonthedisposalorrecyclingof
batteries.
• OnlyuseHewlett-PackardapprovedaccessoriesandULrecognizedbatterypacksandchargers.
• Toreducetheriskofreorburns,donotdisassemble,crush,orpunctureabattery;shorttheexternalcontactsonabattery;
or dispose of a battery in fire or water. Do not expose a battery to temperatures above 60 °C (140 °F).
SP400X Series - 1. Introduction