HandHeld SP500X User manual

SP500X
Quick Start Guide
SP500X SCAN-PRINTER
Battery SP500X*
What’s In The Box
SP500X Parts
For more information and cautions regarding product use, and to request additional product
support, see the Knowledge Base at: www.handheldgroup.com/support-rugged-computers
Top
Door
Keypad
User
Label
LCD
Bottom
USB
Connect
Charge
Contacts
Serial Number
under handpad
Battery
Wrist Clip
holder
Speaker
Output
Fingerstrap
*Includes ngerstrap. Wrist strap purchase separately.
Scanner

POWERING
ON THE SP500X
01
01. Install the battery by sliding it into
the open slot on the SP500X. The
curved side of the battery should
align with the bottom of the SP500X.
02. Click the battery into place.
The SP500X will power on.
Tip: To power off the SP500X, remove
the battery by squeezing the two
latches towards one another, and
pulling the battery out of the SP500X.
The internal backup battery will keep
the SP500X on for up to thirty (30)
seconds. When the backup battery is
exhausted, the SP500X will power off.
Tip: To put the SP500X into “Sleep Mode”, press and hold the
green power button for ten (10) seconds.
SP500X

INSTALLING
INK CARTRIDGE
01.
Remove protective lm
from the ink cartridge.
02.
Open the SP500X door by
depressing oval button.
03.
Insert ink cartridge.
The circular contacts on the
cartridge should align with the
contacts on the SP500X.
Click ink cartridge into place,
and close the SP500X door.
A.
B.
C.
02

USING KEYPAD AND
LED FEEDBACK
Keypad
The LCD and keypad allow for
navigation through the SP500X
menus to retrieve data and alter
settings.
To reboot, press and hold the
green power button for ten (10)
seconds to put the SP500X into
sleep mode.
After releasing the button, press
the same button again and the
SP500X will reboot.
LED Feedback
There are two LEDs located at the back of the SP500X, on either side.
The LED colors & behavior communicate various feedback.
Firmware
Updating
R - Solid Red
*low ink, failed print,
door open, low battery
Navigate Down
Previous
Power / Enter
SP500X
Initial
Power Up,
Ready
to Print
L+R - Solid Green
System
Error*
L+R - Blinking Red
Firmware
Downloading
L+R - Blinking Green
03

MOUNTING
SP500X ON HAND
Finger Strap Clip
The SP500X is equipped with a pre-installed nger strap. To correctly mount
the SP500X on your hand, you will need to install a wrist strap.
Note: There are two wrist strap sizes available for purchase seperately.
02. Secure the SP500X to the
back of the hand using the
wrist strap and nger strap.
Adjust the straps to ensure a
secure and comfortable t.
Two or three ngers may be
used based on what is most
comfortable to user.
Wrist Strap Clip
01. Install the wrist
strap by snapping the
triangle-shaped clip* onto
the clip holder as shown,
with the clip’s interior angle
pointing upwards.
*preinstalled on wrist strap
Tips:
Be careful to not over-tighten the straps.
Remove all jewelry from your wrist and hand.
Always maintain a relaxed wrist posture and low impact when printing.
04

CONFIGURING WIFI
AND SERVER
There are two methods for conguring the WiFi and server settings.
The rst requires the use of the PC App, SP500X Controller.
Please refer to the SP500X Controller User Guide for this method.
To perform the second method, a valid conguration barcode and close
proximity to the appropriate access points are required.
01.
Using the SP500X keypad, navigate
to the “Server Conguration” item:
Menu > SP500X Tasks > Server Conguration
02.
Select “Server Conguration”.
The SP500X scanner light will turn on.
03.
Aim the scanner light at the conguration barcode. The light will turn off
once the barcode is read. Upon connection to the access point, the LCD
will display “SUCCESS.”
04.
The SP500X will reboot to update the server
and network settings.
05.
The SP500X is now ready to use*
*Note: In some user environments you may also need to login before use as
directed by your work environment. If so, please scan login barcode before
continuing to use.
Congure Via Barcode
05

SCANNING
AND PRINTING
Scanning
Printing
Note: If the scanner goes off, press the
back button to turn the scanner back on.
With SP500X mounted on hand,
aim the scanner laser at the
barcode you wish to scan.
SP500X should be positioned 5-10
inches away from the
desired barcode, at a twenty
degree angle.
When a valid barcode is scanned,
the SP500X will sound an
acceptance tone, indicating that
the device is ready to print.
20
Angle
5 - 10
Inches
When printing, the SP500X front end
should remain level with the print
surface until print is completed.
Do not tilt the printer forward
or backwards while printing.
[ [
06
Warning: Do No Stare Into Beam, Class 2 Laser Product.

TROUBLESHOOTING
AND MAINTENANCE
•Press back button to engage wiper/cleaning of cartridge.
•Wipe outside of door and door opening while keeping door closed.
•Ensure connection between unit and ink cartridge is free of debris.
•Ensure ink cartridge is properly installed.
•Ensure ink cartridge is not empty.
•Ensure WiFi and server settings are properly congured.
•Ensure logged in if required by your administration.
•As needed, gently clean the unit using Texwipe material.
•Canned air may be used to remove debris.
• Wipe and clean any debris from the charger contacts daily.
•Wipe print head dimples as needed. Take care not to dent or rip gold ex cable.
•Ensure WiFi and server settings are properly congured.
•Foam hand pad is attached using velcro. To remove or replace, grasp pad and
gently pull away from the SP500X.
• To remove or replace nger strap, use moderate pressure to release each clip
by pressing or pulling clip towards the SP500X.
•To remove or replace wrist strap, use moderate pressure to release (or press in)
each side, one at a time. See also section 04 for orientation details.
•Replace the battery with a fully charged battery.
• Check Wi Conguration / Settings to ensure SSID / PSK
and Server information is correct.
• Check access points to ensure WiFi and server are properly congured
and online.
SP500X Will Not Print or Print is Unclear
SP500X Will Not Power On, or LCD Displays “Low Battery” Message
SP500X Will Not Connect to Server or WiFi
General Maintenance
SP500X Scanner Will Not Turn On
•Press back button to turn on scanner.
•Replace battery.
07

FCC AND IC REGULATORY INFORMATION
Please note the following regulatory information related to the wireless LAN device.
Regulatory Notes and Statements Wireless LAN, Health and Authorization for use
Radio frequency electromagnetic energy is emitted from Wireless LAN devices. The energy
levels of these emissions, however, are far much less than the electromagnetic energy
emissions from wireless devices such as mobile phones. Wireless LAN devices are safe for
use by consumers because they operate within the guidelines found in radio frequency
safety standards and recommendations. The use of Wireless LAN devices may be restricted
in some situations or environments, such as:
• On board an airplane, or
• In an explosive environment, or
• In situations where the interference risk to other devices or services is perceived or
identified as harmful.
In cases in which the policy regarding use of Wireless LAN devices in specific environments
is not clear (e.g., airports, hospitals, chemical/oil/gas industrial plants, private buildings),
obtain authorization to use these devices prior to operating the equipment.
Regulatory Information/Disclaimers
Installation and use of this Wireless LAN device must be in strict accordance with the
instructions included in the user documentation provided with the product. Any changes or
modifications made to this device that are not expressly approved by the manufacturer may
void the user’s authority to operate the equipment. The manufacturer is not responsible for
any radio or television interference caused by unauthorized modification of this device, or
the substitution or attachment of connecting cables and equipment other than those
specified by the manufacturer. It is the responsibility of the user to correct any interference
caused by such unauthorized modification, substitution or attachment. The manufacturer
and its authorized resellers or distributors will assume no liability for any damage or violation
of government regulations arising from failure to comply with these guidelines. This device
must not be co-located or operated in conjunction with any other antenna or transmitter.
Federal Communications Commission and Industry Canada Compliance statement:
This device complies with Part 15 of FCC Rules and Industry Canada license exempt RSS
standard(s). Operation is subject to the following two conditions: (1) This device may not
cause interference, and, (2) This device must accept any interference, including interference
that may cause undesired operation of this device.
Déclaration d’Industrie Canada
Cet appareil est conforme à la RSS concernant les appareils exempt s de licence par
Industrie Canada. Son fonctionnement est soumis aux deux condition s suivantes : (1) cet
appareil ne doit pas causer d’interférence nuisib le; (2) cet appareil doit accepter toutes les
interférences reçues, y compris celles pouvan t causer un mauvais fonctionnement de
l’appareil.
FCC Interference Statement
NOTE: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct
the interference at his own expense.

FCC Radio Frequency Exposure statement
The available scientific evidence does not show that any health problems are associated
with using low power wireless devices. There is no proof, however, that these low power
wireless devices are absolutely safe. Low power wireless devices emit low levels of radio
frequency energy (RF) in the microwave range while being used. Whereas high levels of RF
can produce health effects (by heating tissue), exposure to low-level RF that does not
produce heating effects causes no known adverse health effects. Many studies of low-level
RF exposure have not found any biological effects. Some studies have suggested that some
biological effects might occur, but such findings have not been confirmed by additional
research.
The wireless LAN radio device has been tested and found to comply with FCC radiation
exposure limits set forth for an uncontrolled equipment and meets the FCC radio frequency
(RF) Exposure Guidelines in Supplement C to OET65.
The exposure standard for wireless devices employs a unit of measurement known as the
Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg, and 1.6 W/kg by
Industry Canada.
This device is compliant with SAR for general population /uncontrolled exposure limits in
ANSI/IEEE C95.1-1992 and Canada RSS 102, and had been tested in accordance with the
measurement methods and procedures specified in OET Bulletin 65 Supplement C, and
Canada RSS 102. This device has been tested, and meets the FCC, IC RF exposure
guidelines when tested with the device operating conditions.
Déclaration de la FCC/d’Industrie Canada sur l’exposition aux radiofréquences
La norme régissant l’exposition des appareils sans fil aux radiofréquences emploie une unité
de mesure dénommée Taux d’absorption spécifique, ou TAS. La FCC et Industrie Canada
ont défini la même limite de TAS : 1,6 W/kg. Cet appareil est conforme au TAS pour les
limites d’exposition générales de la population/non contrôlées définies par les règles
C95.1-1992 de l’ANSI/IEEE et RSS 102 d’Industrie Canada ; il a été testé en conformité avec
les méthodes et procédures de mesure spécifiées dans le supplément C du bulletin 65 de
l’OET (Office d’ingénierie et de technologie) et la règle RSS 102 d’Industrie Canada. Cet
appareil a été testé selon les directives de la FCC et d’IC concernant l’exposition aux
radiofréquences et s’est révélé conforme à ces dernières lorsqu’il a été testé en contact
direct avec le corps.
Export restrictions
This product or software contains encryption code which may not be exported or
transferred from the US or Canada without an approved US Department of Commerce
export license.
Modifications not expressly authorized by manufacturer may invalidate the user’s right to
operate this equipment.
Ce produit ou logiciel contient du code de chiffrement qui ne peut être exporté ou transféré
du Canada ou des États-Unis sans un permis d’exportation du département du commerce
des États-Unis.
Toute modification n’ayant pas été expressément approuvée par la société peut annuler le
droit de l’utilisateur de se servir du matériel.

Version 1.0
Canadian Notice / Avis pour le Canada
The device for the 5150 - 5250 MHz band is only for indoor usage to reduce the potential for
harmful interference to co-channel mobile satellite systems. The maximum antenna gain of 6
dBi permitted (for devices in the 5250 - 5350 MHz, 5470 – 5725 MHz and 5725 - 5825 MHz
bands) to comply with the e.i.r.p. limit as stated in RSS-247. In addition, users are cautioned
to take note that high power radars are allocated as primary users (meaning they have
priority) of 5250 - 5350 MHz and 5650 - 5850 MHz and these radars could cause
interference and/or damage to LE-LAN devices.
Avis pour le Canada
Le matériel destiné à un usage sur la bande 5 150 - 5 250 MHz doit être utilisé uniquement à
l’intérieur afin de réduire les risques de brouillage nuisible causé aux systèmes mobiles par
satellite fonctionnant sur un même canal.
Un gain d’antenne de 6 dBi est autorisé (pour le matériel utilisant les bandes 5 250 - 5 350
MHz, 5 470 - 5 725 MHz et 5 725 - 5 825 MHz), conformément à la limite p.i.r.e. maximale
permise afférent aux périphériques RSS-247.
En outre, les utilisateurs doivent prendre garde au fait que les radars de grande puissance
sont considérés comme des utilisateurs principaux (ce qui signifie qu’ils sont prioritaires)
des bandes 5 250 - 5 350 MHz et 5 650 - 5 850 MHz et qu’ils pourraient causer des
interférences et/ou des dommages aux appareils de réseau exempts de licence.
LASER SAFETY
LASER has been tested and classified as a “Class 2 LASER Product” to the stan-dard
IEC 60825-1:2014. The Standard also states that the following be included in all user
documentation, spec sheets, and brochures, which describe this product:
"Caution - Use of controls or adjustments or performance of procedures other than those
specified herein may result in hazardous radiation exposure."
Note: This warning states that altering the inner parts of the laser engine in a way not
specified in the user guide may cause light levels to exceed Class 2 limits. It is not an issue
when using under normal conditions.