Hanwha Techwin Wisenet HCB-7000 User manual

High Resolution Box Camera
User Manual
HCB-7000
HCB-7000PH

High Resolution Box Camera
User Manual
Copyright
©2017 Hanwha Techwin Co., Ltd. All rights reserved.
Trademark
Each of trademarks herein is registered. The name of this product and other trademarks
mentioned in this manual are the registered trademark of their respective company.
Restriction
Copyright of this document is reserved. Under no circumstances, this document shall be
reproduced, distributed or changed, partially or wholly, without formal authorization.
Disclaimer
Hanwha Techwin makes the best to verify the integrity and correctness of the contents
in this document, but no formal guarantee shall be provided. Use of this document and the
subsequent results shall be entirely on the user’s own responsibility. Hanwha Techwin
reserves the right to change the contents of this document without prior notice.
Design and specifications are subject to change without prior notice.

Before operating the camera, confirm the camera model and correct input power voltage.
To help you understand this manual thoroughly, we'll introduce our model description.
■ HCB-7000 SERIES
• NTSC MODEL • PAL MODEL
HCB-7000N HCB-7000P
HCB-7000PH
■ MODEL DESCRIPTION
• HCB-7000XX
_ _
 •SIGNAL SYSTEM
N→NTSC MODEL
P→PAL MODEL
 •POWER SOURCE
→NTSC MODEL
H→AC 230V~
SIGNAL SYSTEM
POWER SOURCE

4_ safety information
safety information
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN
CAUTION:
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER
(OR BACK) NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO
QUALIFIED SERVICE PERSONNEL.
This symbol indicates that dangerous voltage consisting a risk of electric
shock is present within this unit.
This exclamation point symbol is intended to alert the user to the presence
of important operating and maintenance (servicing) instructions in the
literature accompanying the appliance.
WARNING
• To prevent damage which may result in fire or electric shock hazard, do not expose this appliance
to rain or moisture.
• To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with
the installation instructions.
WARNING
1. Be sure to use only the standard adapter that is specified in the specification sheet.
Using any other adapter could cause fire, electrical shock, or damage to the product.
2. Incorrectly connecting the power supply or replacing battery may cause explosion, fire,
electric shock, or damage to the product.
3. Do not connect multiple cameras to a single adapter. Exceeding the capacity may cause
abnormal heat generation or fire.
4. Securely plug the power cord into the power receptacle. insecure connection may cause fire.
5. When installing the camera, fasten it securely and firmly. The fall of camera may cause
personal injury.

English_5
●safety information
6. Do not place conductive objects (e.g. screwdrivers, coins, metal parts, etc.) or containers filled
with water on top of the camera. doing so may cause personal injury due to fire, electric shock,
or falling objects.
7. Do not install the unit in humid, dusty, or sooty locations. doing so may cause fire or electric
shock.
8. If any unusual smells or smoke come from the unit, stop using the product. in such case,
immediately disconnect the power source and contact the service center. continued use in
such a condition may cause fire or electric shock.
9. If this product fails to operate normally, contact the nearest service center. never disassemble
or modify this product in any way. (Hanwha Techwin is not liable for problems caused by
unauthorized modifications or attempted repair.)
10. When cleaning, do not spray water directly onto parts of the product. doing so may cause fire
or electric shock.
CAUTION
1. Do not drop objects on the product or apply strong shock to it. Keep away from a location
subject to excessive vibrationor magnetic interference.
2. Do not install in a location subject to high temperature (over 55°C), low temperature (below
-10°C), or high humidity. Doing so may cause fire or electric shock.
3. If you want to relocate the already installed product, be sure to turn off the power and then
move or reinstall it.
4. Remove the power plug from the outlet when then there is a lightning. Neglecting to do so may
cause fire or damage to the product.
5. Keep out of direct sunlight and heat radiation sources. It may cause fire.
6. Install it in a place with good ventilation.
7. Avoid aiming the camera directly towards extremely bright objects such as sun, as this may
damage the CMOS image sensor.
8. Apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such
as vases, shall be placed on the apparatus.
9. The Mains plug is used as a disconnect device and shall stay readily operable at any time
10. Do not expose the camera to radioactivity. Radioactivity exposure may damage the CMOS.

6_ safety information
safety information
FCC Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions :
1) This device may not cause harmful interference, and
2) This device must accept any interference received including interference that may cause
undesired operation.
CAUTION
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own
expense.
IC Compliance Notice
This Class A digital apparatus meets all requirements of the Canadian
Interference.-Causing Equipment Regulations of ICES-003.
Correct disposal of batteries in this product
(Applicable in the European Union and other European countries with separate battery return systems.)
This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed
of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb
indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66. If
batteries are not properly disposed of, these substances can cause harm to human health or the environment.
To protect natural resources and to promote material reuse, please separate batteries from other types of waste and
recycle them through your local, free battery return system.
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in the European Union and other European countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g.
charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.
To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate
these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material
resources.
Household users should contact either the retailer where they purchased this product, or their local government
office, for details of where and how they can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract.
This product and its electronic accessories should not be mixed with other commercial wastes for disposal.

English_7
●important safety instructions
important safety instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, or other apparatus
(including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug
has two blades with one wider than the other. A grounding type plug has two blades and
a third grounding prong. The wide blade or the third prong is provided for your safety. If
the provided plug does not fit into your outlet, consult an electrician for replacement of the
obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with
the apparatus.
13. Unplug this apparatus when a card is used. Use caution when moving the
cart/ apparatus combination to avoid injury from tip-over.
14. Refer all servicing to qualified service personnel. Servicing is required when
the apparatus has been damaged in any way, such as powersupply cord
or plug is damaged, liquid has been spilled or objects have fallen into the
apparatus, the apparatus has been exposed to rain or moisture, does not
operate normally, or has been dropped.
15. This product is intended to be supplied by a Listed Power Supply Unit marked “Class 2” or
“LPS” and rated from 24 Vac (50/60 Hz) min.0.37 A or 12 Vdc, min.0.41A.
16. If you use excessive force when installing the product, the camera may be damaged and
malfunction.
If you forcibly install the product using non-compliant tools, the product may be damaged.

8_ important safety instructions
17. Do not install the product in a place where chemical substances or oil mist exists or may be
generated. As edible oils such as soybean oil may damage or warp the product, do not install
the product in the kitchen or near the kitchen table.
This may cause damage to the product.
18. When installing the product, be careful not to allow the surface of the product to be stained
with chemical substance.
Some chemical solvents such as cleaner or adhesives may cause serious damage to the
product’s surface.
19. If you install/disassemble the product in a manner that has not been recommended, the
production functions/performance may not be guaranteed.
Install the product by referring to “Installation & connection” in the user manual.
20. Installing or using the product in water can cause serious damage to the product.
Apparatus shall not be exposed to dripping or splashing and no objects
filled with liquids, such as vases, shall be placed on the apparatus
Hanwha Techwin cares for the environment at all product manufacturing
stages, and is taking measures to provide customers with more environmentally
friendly products.
The Eco mark represents Hanwha Techwin's devotion to creating
environmentally friendly products, and indicates that the product satisfies the
EU RoHS Directive.
important safety instructions

English_9
●Contents
contents
INTRODUCTION
10
10 Features
11 Components and Accessories
12 Overview
15 Lens
CONNECTION
18
18 Connecting to Monitor
18 Connecting to Power
19 Control via RS-485 Interface
20 Using Coaxial Communications
CAMERA OPERATION
21
21 Menu Configuration
21 Menu Setup
TROUBLESHOOTING
32
32 Troubleshooting
SPECIFICATIONS
33
33 Specifications
35 Dimension

10_ introduction
introduction
FEATURES
yHigh Resolution
It uses 4.1-megapixel CMOS device to provide a high-definition quality of 2560x1440
resolution.
yExcellent Sensitivity
The built-in high sensitivity COLOR CMOS produces a clear image.
- Color : 0.16Lux (F1.2, 1/30sec)
B/W : 0.009Lux (F1.2, 1/30sec)
yD-WDR
If an object has a large variance between bright and dark areas, it will keep bright
areas bright and make selected dark areas bright, so that the overall brightness can be
maintained.
yDay&Night
This camera has a function that automatically selects the mode that is appropriate for
daytime or night-time conditions. The COLOR mode operates in daytime conditions to
provide optimum colors, and B/W mode operates in night-time conditions to enhance
the definition of the image.
yDC Drive Lens Support
You can select Manual or DC Drive Lens from the menu.
yMiscellaneous Functions
HLC(High Light Compensation), REVERSE , SHARPNESS and PRIVACY functions are
provided.
yCommunication
Coaxial and RS-485 communication methods are supported.
- Coaxial Communications:
AHD : ACP (AHD Coax Protocol), CVBS : Pelco-C (Coaxitron)
- RS-485 Communications : SAMSUNG-T/PELCO-D/PELCO-P
yOSD
The camera’s OSD is complimented by 14 languages.
- English, Spanish, French, Portuguese, German, Italian, Russian, Polish, Czech,
Romanian, Serbian, Swedish, Danish, Turkish.

English_11
●introduction
COMPONENTS AND ACCESSORIES
Check if the following items are included in the product package.
Camera Quick Manual
Sheets lens mount

12_ introduction
introduction
OVERVIEW
Front View
❶
Tripod Mounting Bracket Screw Hole :
`Used to fix the camera on a bracket.
The screw sizes for this hole are as follows.
1/4"-20 UNC (20 THREAD)
L:4.5mm±0.2mm (ISO standard), or 0.178"
(ASA standard)
2
Lens adaptor : IInstall this if you use the lens.
3
Auto Iris Lens Connector : Used to connect Auto Iris Lens plug.
M
`Auto shutter adaptor, c-mount adaptor and supporting board are not provided with the camera.
Please check the installed documentation of tripod for the installation of cameras.
2
3
1

English_13
●introduction
Rear View
POWER
VIDEO
➊
➌
➋
➍
➎
➏
➐
➑
<HCB-7000>
<HCB-7000PH>
POWER
VIDEO
➊
➋
➌
➍
➎
➏
➐
➑

14_ introduction
introduction
1 Function Setup switch
Display the menu on the screen and move the cursor to four directions to confi rm ststus or
after changing a selected item.
 Switching between AHD and CVBS modes: Press the SET button for more than
5 seconds.
2 Power LED : This lamp is lit when the camera is receiving power normally.
3 Video OUT Terminal : Sends video signal and connects to the Video IN port of a AHD DVR.
4 Power input terminal : Connect the designated power supplies.
(HCB-7000PH : High Voltage Type)
5 RS-485 Control Port : You can control SETUP MENU through this port by using external
controllers like a Remote controller that RS-485 Communication
is supported.
6 D & N Input Port : You can switch to Day & Night Mode by connecting an external signal
to this port.
7 MD Output Port : Motion detection signals are output through this port.
8 GND
Num Name I/O Direction
1RS-485+ I/O
2RS-485- I/O
3DN I
4MD O
5GND -
 External I / O port configuration

English_15
●introduction
LENS
The lens is not supplied with this camera. Purchase a lens suitable for your environment.
This camera accepts the auto iris lens and both C-and CS-mount lens.
M
` To use the functions of this camera effectively it is recommended that a DC type Auto Iris
lens is used.
`Keep the lens surface clean, if it becomes contaminated with dirt or fingerprints the picture
quality suffers.
When Using Auto Iris Lens
1. Remove the protective glass cover from
the front of the camera, and fasten the
auto iris lens by turning it clockwise.
2. After combining the lens, adjust the
focus.
3. If you cannot focus, insert one to three sheets (provided as accessories) between the camera and
the lens, and then reassemble and focus.
NEAR
TELE
M
e
g
a
P
i
e
x

16_ introduction
introduction
When Using a C/CS-Mount lens (Sold separately)
Before installing a lens, identify whether the lens to be installed is a C-Mount or CS-Mount. This
camera is set for a CS-Mount Lens by default. To install a C-Mount Lens, a simple modification
is required.
yWhen Using a CS-Mount Lens
Remove the protective glass cover at the
front of this product and turn the CS-Mount
Lens clockwise to install it.
M
`Use the lens connector shown in the following figure.
If the dimensions of the connector are not correct, it
may damage the camera, or the lens may not be
installed firmly.
`If the lens is too heavy, the camera becomes
unbalanced and there may be problems. Use a lens that
weighs less than 450g.
`When adjusting the Automatic Level Control (ALC) of
an auto iris lens, use Av mode if available. If you use
the Pk mode, the picture brightness may change
continuously.
C-Mount Lens: 10mm or less
CS-Mount Lens: 5mm or less

English_17
●introduction
yWhen Using a C-Mount Lens
1. Remove the protective glass cover at the
front of this product and turn the C-Mount
Adapter clockwise to install it.
2. Turn the C-Mount lens clockwise to
install it.
3. After combining the lens, adjust the
focus.
4. If you cannot focus, insert one to three sheets (provided as accessories) between the camera and
the lens, and then reassemble and focus.
●INTRODUCTION
C-Mount Adapter
C-Mount Adapter
C-Mount Adapter
●INTRODUCTION
C-Mount Adapter
C-Mount Adapter
C-Mount Adapter

18_ connection
connection
CONNECTING TO MONITOR
Refer to the following figure to connect monitors through DVR.
yAs the connecting method varies with the instruments, refer to the manual supplied
with the instrument.
yOnly connect the cable when the power is turned off.
M
`This product supports 2 video output formats of AHD, CVBS. The default is AHD. Select the
video output appropriate for your DVR.
CONNECTING TO POWER
You can connect power as shown in the following figure.not use
POWER
VIDEO
REC HDD ALARM NETWORK BACKUP POWER
HCB-7000
AHD DVR
Monitor
yFor AC / DC power
Since the power specification supports
both AC and DC, connect AC 24V, 500mA
Adaptor or DC 12V, 500mA Adaptor.
yHigh Voltage Type (AC230V, 50Hz)
Use AC230V, 50Hz power source For
HCB-7000PH.
POWER
VIDEO
POWER
VIDEO
<HCB-7000>
<HCB-7000PH>

English_19
●connection
When the resistance value of copper wire is at [20°C(68°F)]
Copper wire size (AWG) #24 (0.22mm2)#22 (0.33mm2)#20 (0.52mm2)#18 (0.83mm2)
Resistance value(Ω/m) 0.078 0.050 0.030 0.018
Voltage Drop (V/m) 0.028 0.018 0.011 0.006
yAs shown in the table above, voltage decreases as the wire gets longer.
Therefore use of an excessively long adaptor output line for connection to the camera
may affect the performance of the camera.
 Standard voltage for camera operation : DC 12V±10%, AC 24V±10%
 There may be some deviation in voltage drop depending on the type of wire and the
manufacturer.
M
`Be sure to connect power only after all the installation is complete.
CONTROL VIA RS-485 INTERFACE
The camera can be controlled by using external controllers like a Remote controller. (RS-485
Communication)
(1) To control by PC
Connect the RS-485 control port of the camera and the serial cable through an RS-485
converter.
Example) PC Serial Port Serial Cable RS-485 Converter Camera RS-485Control Port.
(2) To control using a DVR or System Controller
Connect the RS-485 cable (TRX+, TRX-) to the connection port of the 485 control board that is
connected to the DVR or System Controller.
485 Control Board Connection Port RS-485 Control Port
(+) CONNECTIONTERMINAL (TRX+) 485+
(- ) CONNECTIONTERMINAL (TRX-) 485-
* RS-485 Communication establishment initial value
Item Camera ID BAUD RATE UART MODE RET PKT
Initial value
19600 8-NONE-1 not use
M
` To control the camera by constructing an additional controller, use the SAMSUNG-T/
PELCO-D/PELCO-P protocol.

connection
20_ connection
Distance Recommended Cable Specification
500m 5C2V Coaxial Cable
MM`It is recommended that pure copper coax cable is used and not copper coated steel, as
this will cause issues with the communication over the coaxial cable.
USING COAXIAL COMMUNICATIONS
yCoaxial Communications System
yOSD Control method
CAMERA DVR CONTROLLER
SET MENU/ENTER OSD KEY
UP UP KEY JOYSTICK UP
DOWN DOWN KEY JOYSTICK DOWN
LEFT LEFT KEY JOYSTICK LEFT
RIGHT RIGHT KEY JOYSTICK RIGHT
- Video Cable
The camera's video output port is connected to the monitor with a BNC coaxial
cable, shown below.
RECHDDALARM NETWORKBACKUP POWER