Samsung SNB-9000 User manual

NETWORK CAMERA
User Manual SNB-9000

Copyright
©2015Samsung Techwin Co., Ltd. All rights reserved.
Trademark
is the registered logo of Samsung Techwin Co., Ltd.
The name of this product is the registered trademark of Samsung Techwin Co., Ltd.
Other trademarks mentioned in this manual are the registered trademark of their respective company.
Restriction
Samsung Techwin Co., Ltd shall reserve the copyright of this document. Under no circumstances, this document shall
be reproduced, distributed or changed, partially or wholly, without formal authorization of Samsung Techwin.
Disclaimer
Samsung Techwin makes the best to verify the integrity and correctness of the contents in this document, but no
formal guarantee shall be provided. Use of this document and the subsequent results shall be entirely on the user’s own
responsibility. Samsung Techwin reserves the right to change the contents of this document without prior notice.
Design and specifications are subject to change without prior notice.
The initial administrator ID is “admin” and the password should be set when logging in for the first time.
Please change your password every three months to safely protect personal information and to prevent
the damage of the information theft.
Please, take note that it’s a user’s responsibility for the security and any other problems caused by
mismanaging a password.
Network Camera
User Manual

English _3
●OVERVIEW
IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings, Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized
plug has two blades with one wider than the other. A grounding type plug has two
blades and a third grounding prong. The wide blade or the third prong are provided for
your safety. If the provided plug does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/ accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by
the manufacturer, or sold with the apparatus. When a cart is used,
use caution when moving the cart/apparatus combination to avoid
injury from tip-over.
13. Unplug this apparatus during lighting storms or when unused for
long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus
has been exposed to rain or moisture, does not operate normally, or has been dropped.
15. This product is intended to be supplied by Power Unit marked “Class 2” or “LPS” and
rated 24 Vac(50 or 60 Hz) or 12 Vdc, Min. 1A.
overview

overview
4_ overview
WARNING
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE
THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC
OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENNINGS
ON THE EQUIPMENT.
Apparatus shall not be exposed to dripping or splashing and that no objects
filled with liquids, such as vases, shall be placed on the apparatus.
To prevent injury, this apparatus must be securely attached to the Wall/ceiling
in accordance with the installation instructions.
CAUTION
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN
CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK.
DO NOT REMOVE COVER (OR BACK).
NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with arrowhead symbol, within an
equilateral triangle, is intended to alert the user to the
presence of “dangerous voltage” within the product’s
enclosure that may be of sufficient magnitude to constitute a
risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended
to alert the user to the presence of important operating
and maintenance (servicing) instructions in the literature
accompanying the product.

English _5
●OVERVIEW
Class construction
An apparatus with CLASS construction shall be connected to a MAINS
socket outlet with a protective earthing connection.
Battery
Batteries(battery pack or batteries installed) shall not be exposed to excessive
heat such as sunshine, fire or the like.
Disconnection Device
Disconnect the main plug from the apparatus, if it’s defected. And please call
a repair man in your location.
When used outside of the U.S., it may be used HAR code with fittings of
an approved agency is employed.
CAUTION
Risk of explosion if battery is replaced by an incorrect type.
Dispose of used batteries according to the instructions.
These servicing instructions are for use by qualified service personnel only.
To reduce the risk of electric shock do not perform any servicing other than
that contained in the operating instructions unless you are qualified to do so.
The CVBS out terminal of the product is provided for easier installation, and is
not recommended for monitoring purposes.
Please use the input power with just one camera and other devices must not
be connected.
The ITE is to be connected only to PoE networks without routing to the
outside plant.

overview
6_ overview
Please read the following recommended safety precautions carefully.
Do not place this apparatus on an uneven surface.
Do not install on a surface where it is exposed to direct sunlight, near
heating equipment or heavy cold area.
Do not place this apparatus near conductive material.
Do not attempt to service this apparatus yourself.
Do not place a glass of water on the product.
Do not install near any magnetic sources.
Do not block any ventilation openings.
Do not place heavy items on the product.
User’s Manual is a guidance book for how to use the products.
The meaning of the symbols are shown below.
Reference : In case of providing information for helping of product’s usages
Notice : If there’s any possibility to occur any damages for the goods and
human caused by not following the instruction
Please read this manual for the safety before using of goods and keep it in
the safe place.

English _7
●OVERVIEW
CONTENTS
OVERVIEW
3
3Important Safety Instructions
9Product Features
10 Recommended PC Specifications
11 Recommended Micro SD/
SDHC/SDXC Memory Card
Specifications
11 NAS recommended specs
12 What’s Included
13 At a Glance
INSTALLATION &
CONNECTION
16
16 Mounting the Lens
18 Inserting/Removing a Micro SD
Memory Card
19 Memory Card Information
(Not Included)
20 Connecting with other Device
NETWORK CONNECTION
AND SETUP
25
25 Connecting the Camera Directly
to Local Area Networking
26 Connecting the Camera Directly
to a DHCP Based DSL/Cable
Modem
27 Connecting the Camera Directly
to a PPPoE Modem
28 Connecting the Camera to a
Broadband Router with the
PPPoE/Cable Modem
29 Buttons used in IP Installer
30 Static IP Setup
34 Dynamic IP Setup
35 Port Range Forward (Port Mapping)
Setup
37 Connecting to the Camera from a
Shared Local PC
37 Connecting to the Camera from a
Remote PC via the Internet

overview
8_ overview
SETUP SCREEN
54
54 Setup
54 Basic Setup
66 Video & Audio setup
80 Network Setup
89 Event Setup
95 NAS (Network Attached Storage)
guide
113 System Setup
118 Viewing profile information
APPENDIX
119
119 Specification
124 Product Overview
125 Troubleshooting
127 Open Source Announcement
WEB VIEWER
38
38 Connecting to the Camera
40 Password setting
40 Login
41 Installing STW WebViewer Plugin
43 Using the Live Screen
47 Playing the recorded video

English _9
●OVERVIEW
PRODUCT FEATURES
• 4K UHD Video Quality
• Multi-Streaming
This network camera can display videos in different resolutions and qualities
simultaneously using different CODECs.
• Web Browser-based Monitoring
Using the Internet web browser to display the image in a local network environment.
• Alarm
When an event occurs, video is either sent to the email address registered by the user, sent
to the FTP server, saved in a Micro SD card or NAS, or a signal is sent to the alert output
terminal.
• Tampering Detection
Detects tampering attempts on video monitoring.
• Motion Detection
Detects motion from the camera’s video input.
• Intelligent Video Analysis
Analyzes video to detect logical events of specified conditions from the camera’s video
input.
• Face Detection
Detects faces from the camera’s video input.
• Audio Detection
Detects sound louder than a certain level specified by user.
• Smart Codec
Adaptively applies codecs for a portion of the camera’s field of view to improve the quality
of such area specified by user.
• Auto Detection of Disconnected Network
Detects network disconnection before triggering an event.
• ONVIF Compliance
This product supports ONVIF Profile-S.
For more information, refer to www.onvif.org.

overview
10_ overview
RECOMMENDED PC SPECIFICATIONS
•CPU : Intel Core i7-4770K CPU @ 3.50GHZ (for using 4000x3000 20 fps / 3840x2160 30 fps)
Web Plug-in is optimized to SSE 4.1 Instruction Set.
•Resolution : 1280X1024 pixels or higher (32 bit color)
•RAM : 2GB or higher
•Supported OS : Windows VISTA / 7 / 8, MAC OS X 10.7
•Supported Browser : Microsoft Internet Explorer (Ver. 8~11),
Mozilla Firefox (Ver. 9~19), Google Chrome (Ver. 15~25),
Apple Safari (Ver. 6.0.2(Mac OS X 10.8, 10.7 only), 5.1.7) ※Mac OS X only
Windows 8 is supported only in the Desktop mode.
Neither a beta test version unlike the version released in the company website nor the developer version will
be supported.
For IPv6 connection, Window 7 or higher is recommended.
For Mac OS X, only the Safari browser is supported.
•Video Memory : 3GB or higher
J
If the driver of the video graphic adapter is not installed properly or is not the latest version, the
video may not be played properly.
For a multi-monitoring system involving at least 2 monitors, the playback performance can be
deteriorated depending on the system.

English _11
●OVERVIEW
RECOMMENDED MICRO SD/SDHC/SDXC MEMORY CARD
SPECIFICATIONS
•Recommended capacity : 4GB ~ 128GB
•For your camera, we recommend you use a memory card from the following
manufacturers:
Micro SD/SDHC/SDXC Memory Card : Sandisk, Transcend
•It is recommended to use the specification memory card of Class 6 or higher.
NAS RECOMMENDED SPECS
•Recommended capacity : 200GB or higher is recommended.
•Simultaneous access : One unit of NAS can accept a maximum of sixteen camera
accesses.
•For this camera, you are recommended to use a NAS with the following manufacturer’s
specs.
Recommended products Available sizes
Netgear NAS A maximum of 16 cameras can access simultaneously.
Synology NAS A maximum of 16 cameras can access simultaneously.
J
When you use Netgear’s NAS equipment, do not allocate the capacity for use.
If you use NAS equipment for purposes other than video saving, the number of accessible
cameras may be reduced.

overview
12_ overview
WHAT’S INCLUDED
Please check if your camera and accessories are all included in the product package.
(As for each sales country, accessories are not the same.)
Appearance Item Name Quantity Description
Camera 1
Instruction book,
Installer S/W CD 1
Quick Guide 1
Warranty card
(Optional) 1

English _13
●OVERVIEW
AT A GLANCE
Front Side
Item Description

Mounting Bracket
Screw Hole
Used to fix the camera on a mounting bracket.
The screw size : It is the specification for the screws used to fasten the
camera to the support.
1/4" - 20 UNC
L : 4.5mm±0.2mm (ISO Standard) or 0.197" (ASA
Standard)
b
Auto Iris Lens
Connector Used to supply power and output signal to control the iris of the lens.
M
Wipe out a dirty surface of the lens softly with a lens tissue or cloth to which you have applied
ethanol.
Mounting Bracket is not included.
For more information to use mounting bracket, refer to the product’s documentation.

b

overview
14_ overview
Rear Side
Item Description

Power Port Used to plug the power cable.
b
I/O port
GND Ground public end.
Tx RS232_TX, RS232 COM send out end.
Rx RS232_RX, RS232 receive end.
RS485+/RS485- RS485+/- port, control external PTZ.
EXT D/N External D/N input port. Used to switch Day/Night
Mode.
Alarm in 1/2 Alarm input port. To receive the signal from the
external alarm device.
Alarm out
Alarm output port. To output alarm signal to the alarm
device.
Normal open alarm output end.
COM
Alarm output port. To output alarm signal to the alarm
device.
Alarm output public end.
ACT LINK
FOCUS
1 2 3 4 5 6 7 8 9 10
1: GND
2: Tx
3: Rx
4: RS-485 -
5: RS-485 +
6: EXT D/N
7: Alarm in 1
8: Alarm in 2
9: Alarm Out
10: COM
 b c






English _15
●OVERVIEW
Item Description
c
Focus Adjustment
Button The button adjusts the focus of image automatically.

STATUS Indication
Light
ySystem boot up : red light is on
yNormal working status : green light is on.
yNetwork abnormal status : green light flashes.
yNormal recording status : yellow light is on.

Lightning protective
grounding port
Used to discharge the lightning current safely outside in order to protect the
camera.

Test Monitor Out Output port for test monitoring the video output. Use the test monitor cable
to connect to a mobile display and check the test video.

Audio terminal
AUDIO OUT Used to connect to speakers.
AUDIO IN Used to connect to a microphone.

Micro SD Memory
Card Compartment Compartment for the Micro SD memory card.

Network Port Used to connect the PoE or Ethernet cable for network connection.

Reset Button
The button restores all camera settings to the factory default.
Press and hold for about 5 seconds to reboot the system.
J
If you reset the camera, the network settings will be adjusted so that
DHCP can be enabled. If there is no DHCP server in the network, you
must run the IP Installer program to change the basic network settings
such as IP address, Subnet mask, Gateway, etc., before you can
connect to the network.
J
RS-485/RS-232 port only supports direct connection with pan/tilt driver and external connections
of the RS-485/RS-232 controller is not supported.

16_ installation & connection
installation & connection
MOUNTING THE LENS
Disconnect the power before proceeding.
M
The C/CS lens and C-mount adaptor are not included in the product package.
It is recommended that megapixel lens are use on this camera to optimise performance.
Mounting the CS lens on a camera
Turn the CS lens clockwise to attach it.
Mounting the C lens on a camera
Turn the C mount adapter clockwise and turn the C lens clockwise.
CS Lens
C Lens
C Mount Adapter

English _17
●INSTALLATION & CONNECTION
Connecting the Auto Iris Lens connector
Plug the iris connector of the lens in the camera connecting groove.
Focusing
Select a target to film, turn the zoom lever of the lens to adjust the magnification and then
focus the lens so that target is clearly displayed.
M
After focusing with the zoom lever of the lens, press the [FOCUS] button on the rear of the camera
to adjust the lens even more clearly.

installation & connection
18_ installation & connection
INSERTING/REMOVING A MICRO SD MEMORY CARD
J
Disconnect the power cable from the camera before inserting the Micro SD memory card.
Do not insert the Micro SD memory card while it’s upside down by force.
Otherwise, it may damage the Micro SD memory card.
Inserting a Micro SD Memory Card
Push the Micro SD memory card in the direction of the arrow shown in the diagram.
Removing a Micro SD Memory Card
Gently press down on the exposed end of the memory card as shown in the diagram to
eject the memory card from the slot.
J
Pressing too hard on the Micro SD memory card can cause the card to shoot out uncontrollably
from the slot when released.
Before removing your Micro SD memory card, turn off the camera or go to <Storage>, turn the
device off, and press the [Apply ( )] button. (Page 91)
If you turn off the camera or remove the Micro SD memory card that contains data from the
product, the data may be lost or damaged.
ACT LINK
FOCUS
1 2 3 4 5 6 7 8 9 10
1: GND
2: Tx
3: Rx
4: RS-485 -
5: RS-485 +
6: EXT D/N
7: Alarm in 1
8: Alarm in 2
9: Alarm Out
10: COM
ACT LINK
FOCUS
1 2 3 4 5 6 7 8 9 10
1: GND
2: Tx
3: Rx
4: RS-485 -
5: RS-485 +
6: EXT D/N
7: Alarm in 1
8: Alarm in 2
9: Alarm Out
10: COM

English _19
●INSTALLATION & CONNECTION
MEMORY CARD INFORMATION (NOT INCLUDED)
What is a memory card?
The memory card is an external data storage device that has been developed to offer an
entirely new way to record and share video, audio, and text data using digital devices.
Selecting a memory card that’s suitable for you
Your camera supports Micro SD/SDHC/SDXC memory cards.
You may, however, experience compatibility issues depending on the model and make of
the memory card.
For your camera, we recommend you use a memory card from the following
manufacturers:
Micro SD/SDHC/SDXC Memory Card : Sandisk, Transcend
Memory cards of 4GB ~ 128GB is recommended for using with this camera.
Playback performance can be affected depending on the speed of memory card, so use
the high-speed memory card.
It is recommended to use the specification memory card of Class 6 or higher.
Memory Card Components
Micro SD/SDHC/SDXC
Contacts

installation & connection
20_ installation & connection
CONNECTING WITH OTHER DEVICE
J
The CVBS out terminal of the product is provided for easier installation, and is not recommended
for monitoring purposes.
Ethernet Connection
Connect the Ethernet cable to the local network or to the Internet.
Unit is intended for installation in a Network Environment 0 as defined in IEC TR
62102. As such, associated Ethernet wiring shall be limited to inside the building.
Power Supply
Use the screwdriver to connect each line (+, –) of the power cable to the corresponding
power port of the camera.
J
If you turn on PoE and DC12V and AC24V at the same time, the first applied one will be used as
the power source.
-You can also use a router featuring PoE to supply power to the camera.
-Use PoE that is compliant with the IEEE802.3af protocols.
Be careful not to reverse the polarity when you connect the power cable.
AC24V can be connected in non-polar union.
If you want to connect an external device, you must turn off the external device before proceeding.
ACT LINK
FOCUS
1 2 3 4 5 6 7 8 9 10
1: GND
2: Tx
3: Rx
4: RS-485 -
5: RS-485 +
6: EXT D/N
7: Alarm in 1
8: Alarm in 2
9: Alarm Out
10: COM
Monitor to install
Ethernet
Power Grounding
cable