Hard by Design SOLAR User manual

Firepits Care and Maintenance Information
SOLAR - MACH LIT &
ELECTRONIC IGNITION FIREPITS
Thank you for choosing our Hard by Design
Solar Firepit. Our Firepits are handmade using
a custom engineered proprietary concrete
mix that we have developed ourselves. All of
our products have been finished and sealed
with our standard sealant for both interior and
exterior use.
As with every natural product, concrete will
react to its environment and naturally weather
and patina as it ages. Products are not under
warranty against staining. Cleaning regularly
and covering your firepit when not in use
will protect it from rain, snow, and adverse
weather conditions.
FIREPIT CARE/MAINTENANCE
AND CLEANING
•Ensure the burner and pilot area is kept clean and
clear of dirt and water residue especially anything
combustible. This can be achieved by vacuuming or
brushing this area as frequent as necessary.
•Make sure burner porting and burner air vents at the
base of your firepit are free of obstructions at all times.
•We recommend using a mild solution of a non-
abrasive cleaner. We would recommend Method All-
Purpose Natural Surface Cleaner. Spray this solution
across the surface and wipe down with a sponge or
towel.
•The use of most natural cleaners (often citrus based)
is not recommended for cleaning our firepits, as typically
these cleaners are highly acidic and can damage the
natural materials used in creating our concrete firepits.
•The use of aggressive cleaning agents or any other
chemicals that are reactive to the concrete will wear
down the sealant and permanently stain and damage the
concrete surfaces, therefore should not be used.
COVER
•We recommend using an optional cover (available
in powder coated colour matched aluminium, in colour
matched timber and in glass) whenever the firepit is not
in use and during adverse weather conditions. Allow
plenty of time for the firepit to cool before covering.
•We also recommend using the included weatherproof
covering, which will prolong the life of your firepit and its
components.
27 Edentrumley Road, Mayobridge, Newry, Co. Down, BT34 2SG
t. UK [phone] t. ROI 00353 (0) 1524 0389
e. [e-mail] w. www.hardby.design
f. www.facebook.com/hardbydesign

Firepits Care and Maintenance Information cont...
SOLAR - MACH LIT &
ELECTRONIC IGNITION FIREPITS
REGULAR MAINTENANCE
•To fully care and maintain your Hard by Design firepit
you should wax it periodically. Waxing your firepit
provides additional protection and is a simple and quick
process that should be completed on a monthly basis
on areas of high use. We recommend using Trewax Clear
Paste Wax. This product can be purchased online or with
us at Hard by Design.
•Use the included sponge or a soft, clean cotton cloth
when waxing the surfaces of the firepit. First you should
dampen with clean water and wring out completely.
Apply in circular motions a thin layer of wax in small
manageable sections, we recommend areas no larger
than 1m2.
•With the same circular motion, remove excess wax
using a new clean cloth. Bung works the wax into the
concrete. Move to the next section overlapping the last
section slightly to create an even finish.
•A thick layer of wax does not add extra protection or
speed up the waxing process therefore should not be
applied or left on the surface at any time.
•Do not apply wax to the concrete firepit in direct
sunlight or in extreme heat.
RING & LAVA ROCK/FIREGLASS
CLEANING
•Over time lava rocks and fireglass may show signs
of soot. This will not damage the rocks, but the soot
may build up and subsequently block the burner jets.
Depending on use, they should be cleaned annually. To
do this you must allow for adequate cooling time then
you simply remove the rocks to wash and scrub with a
sti brush. If wet allow sucient time for rocks to dry
before use.
•If you have not used the firepit for some time, its
recommended you use a brush and vacuum to keep
the burner and pilot area clean. Carefully remove dust,
spider webs, and loose particles such as leaves that
will inevitably collect over time. The rocks should be
removed during this process and once cleaned should
be carefully placed back into the firepit. This should be
down twice a year at least.
•Take time to inspect the burner element of your firepit.
If there is evidence of damage it must be replaced with
another, specified by the manufacturer.
•The control box and valve lever can be cleaned with a
suitable stainless-steel cleaning product.
27 Edentrumley Road, Mayobridge, Newry, Co. Down, BT34 2SG
t. UK [phone] t. ROI 00353 (0) 1524 0389
e. [e-mail] w. www.hardby.design
f. www.facebook.com/hardbydesign

Firepits Care and Maintenance Information cont...
SOLAR - MACH LIT &
ELECTRONIC IGNITION FIREPITS
PILOT FLAME
•The flames from the pilot should be visually checked
as soon as the unit is installed as well as throughout
regular operation.
•The pilot flame must always be present when the
firepit is in operation.
•There are 2 distinct flames, one engulfing a flame
sensor and the other reaching to the burner.
INCIDENT PREVENTION
•Hard by Designs concrete surfaces are strong and
resilient, however unintentional damage can occur but is
easily avoidable.
•In order to avoid visible scratches being formed, do
not place or drag sharp or coarse objects on or across
the surface.
•Avoid any contact with acidic materials (citrus/olive oil
etc), abrasive agents (powders, creams), non – diluted or
concentrated cleaning agents, and in particular colourful
ones, is strongly advised against.
•Spots/dirt caused by substances with strong colour,
such as a tea, coee, red wine, curry or mustard, must be
rinsed with water or wiped with a damp cloth as quick as
possible on the surfaces of the concrete, as these can be
harsh on the sealant and can cause discoloration.
•The use of coasters is recommended if placing items
such as plates and glasses on the firepit.
•Do not place extremely hot items (hot pans, dishes,
cups) directly onto your firepit’s edge as this can cause
sealer discoloration.
•Be careful not to accidentally hit the edges of the
rims of the firepits as this can create small chips. Chips
are repairable, please don’t hesitate to contact Hard by
Design for further information on this.
•Felt pads are recommended for use for the bottom
of objects that will remain on the firepit for an indefinite
time period. Especially for unglazed ceramics or natural
stone as they compete for residual moisture in the firepit
which can lead to its discoloration.
27 Edentrumley Road, Mayobridge, Newry, Co. Down, BT34 2SG
t. UK [phone] t. ROI 00353 (0) 1524 0389
e. [e-mail] w. www.hardby.design
f. www.facebook.com/hardbydesign

Firepits Care and Maintenance Information cont...
SOLAR - MACH LIT &
ELECTRONIC IGNITION FIREPITS
LIMITED WARRANTY
•The basic sealant used by Hard by Design for both
interior and exterior products can be expected to
develop a patina over time and are not warranted under
staining.
•This warranty acknowledges that Hard by Design will
repair or replace, at our discretion, any product that fails
to meet these conditions.
•Hard by Design will give technical advice and support
throughout the lifetime of our products.
•Our warranty does not guarantee against damage
created through negligence, abuse, unapproved repairs
or failure of substrates.
•This warranty does not cover he repair or replacement
of surrounding materials should damage occur during
repair or replacement of pieces under warranty.
•This applies only to products that have been handled,
installed, and maintained in accordance with the
guidelines recommended by Hard by Design.
•As with all natural and handmade materials. Slight
variations in both colour and finish is possible and not
considered a defect.
•All our products are warranted against structural
cracking. Hairline cracks can form but are not considered
a defect.
REFINISHING
•Hard by Design provides a refinishing service for its
customers.
•Your surfaces should provide you with years of
enjoyment under normal use.
•If after several years of wear, you wish to have your
concrete product created by us refinished, then please
contact out oce to make arrangements.
•We recommend the refinishing of our products every
2-5 years, depending on the amount of use.
•Pricing for this is based on the size of each project
being refinished as well as the products location
27 Edentrumley Road, Mayobridge, Newry, Co. Down, BT34 2SG
t. UK [phone] t. ROI 00353 (0) 1524 0389
e. [e-mail] w. www.hardby.design
f. www.facebook.com/hardbydesign

Warning & Safety Instructions
Please read before
installing and operating
your new Hard by Design
Solar Gas Firepit Burner
SOLAR - MACH LIT &
ELECTRONIC IGNITION FIREPITS
CARBON MONOXIDE POISONING
Early signs of carbon monoxide poisoning resemble the
flu, with symptoms including headache, dizziness or
nausea.
If you experience these signs get to fresh air immediately,
there may be a problem with your firepit. Get a qualified
gas engineer to service it.
Some people are more aected than others by carbon
monoxide. Including pregnant women, people with heart
or lung disease or anaemia, those under the influence of
alcohol and those at high altitudes.
NATURAL GAS & PROPANE
An odorant is added to both these gases to assist in
detecting leakages. This may fade therefore you must be
aware of all the warning signs.
•Installation and servicing must be performed by a
qualified installer or gas engineer.
•NEVER alter the design of the firepit.
•DO NOT connect the Gas Firepit to gas supply, until it
has been properly installed. Firepits should be inspected
prior to use and at least annually by a qualified service
person.
•DO NOT use the firepit if there is any evidence
of leaking gas or if you smell gas. If leaking gas is
suspected, turn o the main gas supply at either the
bottle, or at the isolating valve inside your house and
repair immediately. Contact your installer.
•DO NOT use indoors.
•DO NOT use under any overhead enclosure. Flame
should be at least 1200mm away from all combustible
materials. Make sure there is no vegetation/combustible
materials/fuel/ flammable liquids and vapours in the area
close to the firepit.
•DO NOT burn solid fuels in the firepit. Keep all debris
out of firepit.
27 Edentrumley Road, Mayobridge, Newry, Co. Down, BT34 2SG
t. UK [phone] t. ROI 00353 (0) 1524 0389
e. [e-mail] w. www.hardby.design
f. www.facebook.com/hardbydesign

Warning & Safety Instructions
Please read before
installing and operating
your new Hard by Design
Solar Gas Firepit Burner
SOLAR - MACH LIT &
ELECTRONIC IGNITION FIREPITS
•DO NOT if any part has been submerged under water,
make sure any water is drained before use. Allow lava
rock/fire glass to fully dry if wet before use.
•Only use provided lava rock or fire glass.
•NEVER use any material that is nonporous and holds
moisture such as gravel, pebbles, river rocks, etc. These
materials, when heated will cause the trapped moisture
to boil and fracture unexpectedly. Risk of injury.
•DO NOT use the firepit in windy conditions as gusts
may aect the burners flame in an unpredictable way.
Turn o if these unsafe conditions exist.
•NEVER leave fire unattended or attended by an adult
that is unfamiliar with emergency shut-o.
•Be aware of high surface temperatures.
•ALWAYS allow ample cooling time after shut-o
before touching or covering firepit.
•ALWAYS maintain a safe distance from fire.
•ALWAYS isolate gas supply when not in use.
•ALWAYS follow instructions regarding the care and
use of propane gas bottles.
•ALWAYS ensure the bottle is located a safe distance
from the firepit.
•ALWAYS when changing the bottle, make sure the gas
control leaver is in the OFF position
27 Edentrumley Road, Mayobridge, Newry, Co. Down, BT34 2SG
t. UK [phone] t. ROI 00353 (0) 1524 0389
e. [e-mail] w. www.hardby.design
f. www.facebook.com/hardbydesign

Warning & Safety Instructions
SOLAR - MACH LIT &
ELECTRONIC IGNITION FIREPITS
OPERATIONS - MATCH LIT
1. Firepit should be installed and inspected by a
certified plumber or gas engineer before use.
2. Remove any debris found in the firepit before lighting.
Lava rocks/fire glass should not cover vents.
3. If lava rocks/fire glass are wet, allow time to fully dry.
4. Place lit long handled lighter or match on top of the
firepit.
5. Slowly turn on the gas valve.
6. After burner lights remove flame (lighter or match, do
not place matches in fire).
7. Adjust flame to desired height.
8. If burner does not light turn valve o and allow gas to
clear, then repeat steps 1-6.
9. When finished turn o key. For safety key should be
removed and stored elsewhere.
10. Make sure to turn o gas line when not in use.
11. Allow firepit to cool before touching, covering or
maintaining/cleaning.
12. Cover the firepit using the provided all weather cover.
DANGER - NEVER USE AN OPEN FLAME
TO CHECK FOR GAS LEAKS
27 Edentrumley Road, Mayobridge, Newry, Co. Down, BT34 2SG
t. UK [phone] t. ROI 00353 (0) 1524 0389
e. [e-mail] w. www.hardby.design
f. www.facebook.com/hardbydesign

Warning & Safety Instructions
SOLAR - MACH LIT &
ELECTRONIC IGNITION FIREPITS
OPERATIONS - ELECTRONIC IGNITION
Purge air in gas lines after system installation, this may
take several attempts. If after 15 attempts to light the
pilot it still won’t work, it will lock out. Please power o
then on to restart.
1. The firepit should be installed and inspected by a
certified plumber/ gas engineer before use.
2. Remove any debris found in the firepit before lighting.
Lava rocks/fire glass should not cover vents.
3. If lava rocks/fire glass is wet, allow time to fully dry
before using.
4. Turn on electrical power and gas to firepit.
5. Using wall switch or remote, turn on firepit - this may
take several cycles to purge any air.
6. The hot wire igniter will be powered (glow red) for 5
seconds before pilot valve opens.
7. The hot wire igniter will only be powered the initial
15 seconds of the 60 second pilot cycle. This sequence
will repeat up to 15 times (~15 minutes) before going into
lockout. To reset, turn o then back on again.
8. Pilot flame will ignite and warm thermocouple - it
may take 30 seconds at times for thermocouple to get
hot. If thermocouple is not hot in 60 seconds, system will
shut down then go back to Step 6.
9. Once thermocouple is hot, main valve will open
allowing main burner to ignite.
10. If pilot flame is out at any time, system will shut down,
then automatically restart.
11. Turn o firepit using remote control or wall switch.
12. Turn o power to electrical outlet and gas line when
not in use to prevent accidental start. Power to firepit
must be turned o via wall switch or breaker when not in
operation.
13. Allow firepit to cool before touching, covering or
maintaining/cleaning.
14. Cover the firepit using the provided all weather cover.
Overheating: The firepit will automatically close the gas
valve if temperature exceeds 175° F inside valve box to
prevent component damage. When unit cools below
175° F, the unit will automatically restart. To correct
overheating, ensure enclosure has adequate ventilation.
27 Edentrumley Road, Mayobridge, Newry, Co. Down, BT34 2SG
t. UK [phone] t. ROI 00353 (0) 1524 0389
e. [e-mail] w. www.hardby.design
f. www.facebook.com/hardbydesign

SOLAR - MACH LIT &
ELECTRONIC IGNITION FIREPITS
OBSERVED PROBLEM
Burner shuts o/relights intermittently.
Unit is smoking/sooting excessively
Burner excessively noisy
Gas odour when power is o
Unit produces unwanted odours
Flame does not spread full length of burner
Power on, nothing happens
Burner does not light after pilot is lit
Burner flame is too low
Delayed burner ignition
27 Edentrumley Road, Mayobridge, Newry, Co. Down, BT34 2SG
t. UK [phone] t. ROI 00353 (0) 1524 0389
e. [e-mail] w. www.hardby.design
f. www.facebook.com/hardbydesign
POSSIBLE CAUSE
1. Wind or gusts of wind (+10mph)
2. Air present in gas line
3. Not enough air to pilot
1. Poor fuel quality
2. Excessive flame impingement or blockage
3. Improper fuel/air mixture
1. Passage of air/gas across irregular surfaces
2. Excessive gas pressure on natural gas units
1. Gas leak. See warning page
2. Main gas valve defective
1. Gas leak. See warning page
1. Decorative topping obstructing flame spread
1. No power to unit
1. Burner orifice is clogged
2. Inlet gas pressure is too low
3. Burner orifice diameter is too small
4. Flame sensor lead loose or disconnected
1. Incorrect gas supply or pressure
2. Blocked burner orifice or burner ports
3. Improper burner orifice size
1. Pilot flame is obstructed
SOLUTION
1. Protect pilot from wind with a decorative
topping. DO NOT BLOCK IGNITION PORT.
2. Ensure gas is thoroughly bled.
3. Ensure vents are not obstructed.
1. Contact local gas company
2. Separate stones to allow more flame passage
3. Remove any foreign items from the flame
pattern
1. Relieve any tight bends in supply
2. Check/reset gas regulator pressure
1. Locate and correct leaks
2. Replace gas valve
1. Locate and correct leaks
1. Adjust topping in obstructed area
1. Check connections between controls
2. Check power source
3. Verify power adapater is functioning
4. If using 3rd party remote control unit verify
unit is functioning correctly
1. Clean burner orifice
2. Contact local gas or propane supplier
3. Replace burner orifice
4. Reconnect or tighten lead
1. Check for proper gas supply pressure
2. Free burner orifice and burner ports of any
burrs, paint or other blockage
3. Verify proper burner orifice sizing
1. Clear media/debris from lighting port