
 
LIMITED WARRANTY 
Refractory Logs 
Hargrove gas logs carry a limited lifetime warranty against any manufactured defect or breakage when installed indoors. A 
replacement will be available from the dealer at which the appliance was purchased. This warranty does not cover breakage 
caused by excessive handling once installed and fired. Outdoor applications carry a one (1) year limited warranty. 
Burner & Grate 
If the burner or grate fails due to deterioration within five (5) years of the verified purchase date, a free replacement will be made 
available from the dealer at which the appliance was purchased. 
Valves, Remote Controls, & Switching Devices 
Hargrove warrants all valves, remote controls and switching devices against manufacturing defects, which appear within two (2) 
years of the verified purchase date. Warranty does not cover products that have been damaged by misuse from overheating. 
Before any product is returned a Return Goods Authorization number (RGA) must be issued by Hargrove’s Customer Service 
Department. All returns must be accompanied by an explanation of the problem and all necessary parts. 
All Other Parts 
If any assembled part should fail to operate or be found defective which appear within two (2) years of the verified purchase date, a 
replacement will be available from the dealer at which the appliance was purchased. 
 
Buyer shall notify Hargrove Mfg Corp. of any defect covered by this warranty no later than thirty (30) days after defect is 
discovered. Failure to provide notice within thirty (30) days shall void the limited warranty. 
 
WHAT IS NOT COVERED 
1. Removal and reinstallation costs. 
2. Labor costs for replacement or repairs. 
3. Transportation or shipping cost. 
4. The cost of a service call to diagnose trouble. 
5. Painted Surfaces. 
6. Damage or defect caused by improper installation, accident, misuse, abuse, alteration, or authorized service technician. 
7. Replacement of burner or combustion chamber resulting from improper storage of the appliance. 
 
LIMITATIONS AND EXCLUSIONS 
1
. 
No one has authority to add to or vary this limited warranty, or to create for Hargrove Manufacturing Corporation any other 
obligation or liability in connection with this appliance. 
2. Any implied warranty applicable to this appliance is limited in duration to the same period of time as this written 
Warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to 
you. 
3. HARGROVE MANUFACTURING CORPORATION WILL NOT BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL 
OR CONTINGENT DAMAGES YOU MIGHT SUFFER AS A RESULT OF A CLAIM UNDER THIS WRITTEN WARRANTY OR ANY 
IMPLIED WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above 
limitations or exclusion may not apply to you. 
4. This warranty applies only to the original purchaser and may not be transferred or assigned. 
5. If you cannot verify the purchase date of the appliance, the warranty period will begin on the date of which the appliance was 
manufactured. 
6. Replacement or repair parts are warranted for the remaining period of the original part warranty. Warranty parts must be 
obtained through authorized dealers of this product who will provide original factory replacement parts. Failure to use original 
factory replacement parts voids this warranty. 
7. The maximum liability of Hargrove Mfg Corp. in connection with this limited warranty shall not in any case exceed the contract 
price paid for the product claimed to be defective or unsuitable. 
8. Purchaser or user agrees to hold Hargrove Mfg Corp. harmless from any and all claims by the buyer as a result of injury or 
damage to an ultimate user or other person caused by the product sold herein by the seller to the buyer, whether the injury or 
damage results from the assembly, installation, operation, shipment, storage, or manufacture of this product. Hargrove Mfg Corp. 
makes no warranties, expressed or implied, other than those expressly stated herein. 
YOUR DUTIES 
 
This appliance must be installed by a qualified installer, operated and maintained in accordance with all applicable codes and the 
instructions furnished with the appliance. You must provide a receipt verifying the purchase date of the appliance when making a 
warranty claim with the dealer from which the appliance was purchased. 
 
This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. 
 
To register your Hargrove product, please visit our website at http://www.hargrovegaslogs.com/reg.htm. 
 
CONTACT INFO: Hargrove Manufacturing Corp. Tele: (800) 725-4166
 
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