Haslux Exideal User manual
Made in Japan
Thank you for purchasing our product “Exidéal ”.
Please read this manual carefully then use our product.
The warranty is included on the back side of this manual. Please keep it safe.
Cover Page
P.1-P.2 Safety & Notes
P.3-P.4 Contents of Package/Parts
P.5-P.6 Exidéal Features
P.7-P.8 Exidéal Operation Method
P.9-P.10 10 Care Program
P.11-P.12 Wake Up Mode / Q & A
P.13-P.14 Troubleshooting
After-sales servicing
包装内容/各部分的名称和功能
Manual/Warranty
Haslux Co., Ltd.
Warranty
1
Please read this instruction manual carefully and use the product safely and correctly.
■These notes provide instruction on the safe and correct use of our product and to prevent
injury and damage.
■Below are the classifications for these notes.
Caution classification
Danger
Warning
Caution
Explanation of Figure
This symbol indicates acts prohibited.
prohibit
Persons who use heart pacemaker or electro-medical apparatus may cause malpractice. Please
do not use this product.
Danger
use goggle
Warning
Please use the exclusive goggles and close your eyes during irradiation.
Please do not use anything other than Exidéal dedicated goggles.
Please do not use this product on the face or body for any purpose other than beauty treatment.
Do not use the damaged product.
Please do not use on the following body parts.
●Acne and suppuration ●Other than the specified parts ●Scars ●Itching, sunshine, and
pathological stains caused by physical irritation ●Facial melasma ●Dermatitis caused by skin
care product ● Mucous membranes in the mouth ●Excessive sunburn
Do not use if the cord or adaptor is damaged, hot, or loosely plugged into an electrical outlet. There
is a risk of fire, electric shock, short circuit, and burns.
Please do not damage, bend, pull, stretch, kink, or place heavy objects on power cords. There is
a risk of fire, electric shock, short circuit, and burns.
Please use electricity rated at 100-240V power code and use the Exidéal dedicated AC adaptor.
There is a risk of fire, electric shock, or malfunction.
Please remove glasses and contact lenses. It may cause an accident or trouble.
Please remove earrings, necklaces, and any kinds of accessories. It may cause an accident or
trouble.
Please avoid using in the following. If not avoided, it may result in serious injury or skin problems.
●Epileptic Seizures from the flashing light ●Cardiovascular Disease ●Acute Disease ●Allergen
●Fever disease ●Sensitive Skin ●Photosensitivity ●Abnormal Blood Pressure ●Hemophilia
●Infectious Diseases ●Tuberculous Disease ●Malignant tumor ●Facial neuralgia skin
●Telangiectasia caused by steroid hormones and liver dysfunction ●Drinking or taking medicine
●Immediately after excessive sunburn, red, tingling and inflamed ●Experience of getting a rash
from chemical fibers ●During menstruation ●Pregnant ●Fatigue
prohibit
This symbol indicates a mandatory action that must be followed.
2
Please do not place this product in the bathroom, near too much moisture, or next to water.
(lavatory vanity) It could be a fire hazard, short circuit, or cause insulation deterioration.
Warning
In the following cases, stop using the product, turn off the power, and disconnect the adaptor.
There is a risk of burns due to fire or abnormal output.
●Smoke from the product ●Unusual heat ●Unusual noise ●Unusual smell, etc.
Please do not modify or re-assemble without the assistance of a repair engineer. It could result
in injury or fire.
Do not soak this product in water. There is a risk of electric shock or short circuit.
Please do not remove AC adaptor with wet hands. It could cause a short circuit or result in an
electric shock.
The machine contains a strong infrared pulse program. Remote control devices that use
infrared rays, such as TVs and air conditioners, may not work. If malfunction occurs or the
remote control cannot be used, turn off the power of the machine.
Please keep out of the reach of children. It could cause an accident or other problems.
Please set the operating time for a short duration if you are a first-time user or have sensitive
skin. Also check your skin during the session to avoid an accident or other possible problems.
Please follow the instruction manual for usage time and frequency. If not, it may cause an
accident or trouble.
Please stop using if you feel any pain or illness. It may cause an accident or trouble.
prohibit
unplug the
adaptor
no
disassembling
water
prohibit
Please avoid using it on the same area on the day of hair removal and shaving.
It may cause swelling or redness.
Caution
If you open the LED irradiation panel more than 90 ° and use it, be sure to put your hand on the base
plate as there is a risk of it falling on your face.
It is dangerous to install the product higher than your face and open the LED irradiation panel more
than 90 °, so please do not do it.
Please do not damage this product or the AC adaptor. It may cause an accident or other problems.
Please do not place items on the product or panel.
When unplugging the adapter, be sure to hold the adapter body and unplug it without pulling the
cable.
Please do not place the device in the following locations.
●Exposed to sunlight ●Wet environments ●Dusty environments ●Ignite environments ●Rain
and wind environments ●High temperature and below zero temperature environments ●Area
that generates chemical and gas ●High vibration environment
prohibit
wet hand
prohibit
strict
observe
strict
observe
※Please keep this warranty in an accessible place for easy reference.
※Misuse and incorrect storage of this product are not covered by the warranty, and repair is subject to charge even during
the warranty period.
3
1 Contents of Package
This package includes the following contents.
Before using, be sure to check contents.
2Names of Display Parts
LED Irradiation
Back Panel
Base Plate
■Contents
Exidéal beauty machine
Exidéal dedicated bag
Exidéal dedicated goggles
Exidéal dedicated goggle case
Exidéal dedicated AC adaptor
5
4
3
2
1
LED Irradiation Panel
Control Panel
AC Adaptor Connector
【LED Irradiation Panel Names】
【Control Panel】
1
1
2
2
3
3
4
4
5
5
6
6
7
7
8
8
9
9
10
10
LED Circle (5 LED inside)
Mirror Panel
Power Button
SELECT Button
START light
START Button: Start /Stop
Display
UP Button: Program Selection / Time Setting
DOWN Button: Program Selection / Time Setting
WAKE UP indicator light
WAKE UP Setting, Menu setting, Pause
4
3 Control Panel
3
4
8
9
5 Dedicated goggles
●AC：100-240V
●50/60Hz
●24V 1A
●105.4×44.6×29.2mm
【POWER】Button
Press the POWER button to start with an electronic sound.
All operations are ready.
POWER button can end any ongoing operations.
【WAKE UP SET.SELECT/ II】Button
SELECT button has multiple functions.
（1）Irradiation program and time selection function
（
2
）
WAKE UP mode switching function
（3）WAKE UP timer selection of hour/minute switching
function
（
4
）
Program pause and restart function
【UP】【DOWN】Button
UP、DOWN buttons are for setting the irradiation program, time and WAKE UP mode.
（
1
）
Press the UP button to change to another program number and switch to other programs while choosing an irradiation
program. Press the UP button once proceeds to the next program. Press the DOWN button returns to the previous program.
(P01 –P10)
（
2
）
Press the UP button to extend the irradiation program time one minute longer. Press the DOWN button to reduce the
irradiation program time by one minute shorter. (between 1min and 30min)
（
3
）
Select WAKE UP time.
【Display Monitor】
（1）Irradiation program: It displays program number on the left “P” and double digits on the right. (Ex: [P:05])
（
2
）
Time: It displays double digits of time “minute” on the right. (Ex: [ 15] means “15 min”)
（3）WAKE UP: It displays one digit for minute on the left and double digits for minute on the right (Maximum 9 hours 59 minutes).
(Ex: [3:15] means “3 hours 15 minutes”)
（
4
）
Irradiation program ongoing: It alternately displays program number and time remaining (by 1 min).
（
5
）
It displays 5 second countdown by 1 second when the irradiation program starts.
START/STOP Button
（1）Press button to start program after selecting irradiation program.
（2）Press button to stop program when program is ongoing.
（
3
）
Press button to finish setting WAKE UP after setting WAKE UP time.
4 AC dedicated adaptor
3
4
6
7
8
9
Goggle use depends on the program. Please read the operation method (P.7) in this
manual carefully. Please use goggles when needed.
Dedicated Goggle Case
7
6
5
Exidéal Features
Exidéal uses the 280 high brightness LED and 15W LED output driver.
[4 high power wavelength and Large-Face-One Design beauty device.]
1Easy Use(Only use POWER button and START button for program used everyday)
Easy operation by simply selecting a program according to the application. Few buttons (5 buttons) are
easy for everyone to use. The sound effect guides using.
2 Contactless Beauty Device
3 High Brightness Light LED
4 Maximum LED Driver Output 15W
5 Original high efficiency optical design
6 No stress with hands-free device
Treatment is possible without contacting the skin. Contactless treatment lowers stress on the skin and no
inflammatory problems caused by contact germs.
Maximum 10000 times / second pulse output
2 times more than regular direct-current instant irradiation.
The 280 of 4 wavelength LED for high brightness light is designed for wide-range
irradiation home use. It makes it possible to use beauty device introduced in beauty
salons at home.
Five high brightness LED in
one LED circle.
56 LED circle×5 LED＝280 high brightness LED
950nm wavelength LED（Near infrared light）：28
640nm wavelength LED（Red）：112
590nm wavelength LED（Yellow）：112
460nm wavelength LED（Blue）：28
Outstanding LED output driver for home use.
Base entire panel is original
optical design with mirror
surface.
Irradiate LED lights to an entire face.
The light reflected to the Exidéal mirror
panel re-reflects to an entire face.
Reflects an entire face to the Exidéal.
1
2
3
You can relax and take care of your skin with this hands-free
device more effectively.
It is good to massage your face during irradiation.
You can talk on the
phone during
treatment.
You can massage
your skin during
treatment.
【Caution】
Please have a base plate in your hands when the LED
irradiation panel is angled over 90 °.
Please do not try to use this device higher than your face. It
is dangerous to open the LED irradiation panel more than
90°.
A unique optical design that increases the irradiation efficiency by 120 to 130%, with the
calculated LED arrangement and angle, and the mutual reflection of the mirror-finished
reflector (mirror panel) and skin, enable more efficient photo rejuvenation.
* Compares with a beauty device that is not equipped with mirror reflector.
6
One-face design covers
your entire face.
Large size design enables to treat your entire body.
■Decollate
■Back
■Hip
7 One-face large design beauty device.
8
【
Oily T-Zone
】
Care Program
（
P08
）
9 MY Memory Function
10 WAKE UP Mode
It covers your entire face and is a very efficient and effective treatment. A large size design enables
you to perform a photo-treatment on all your body parts. This beauty device is hands-free and
easily treats parts which out of your reach.
Just Face Size also realizes "T-zone treatment."
T-Zone parts are independently controlled so you can treat your entire face and
provide T-Zone care at the same time.
●T-zone care-support-program number is P08.
The machine system memorizes the most recent program (function) used. It displays the previous
program (time) for the next session. You can make your own original program time. MY memory
function memorizes the program forever, even if you remove the adaptor. * Maximum 30 minutes
Select program
P01（P01～P10）
Press Select button
Press UP/DOWN button to select time
（1～30 minutes）
Start→End
When select program P01
next time
Memorize and display previous
program and time
This mode can be set to use high-drive-output and wide-range irradiation to help
you recognize light.
(Please find details in P.11)
Please have a base plate in your hands when the LED irradiation panel is angled over 90 °.
Please do not try to use this device higher than your face. It is dangerous to open the LED
irradiation panel more than 90°.
【Caution】
7
1
2
3
Operating Procedure
4
5
6
7
8
9
Clean your face with cleanser and
spread the lotion* over your entire
face.
・You can use the lotion before, during, and
after irradiation.
*You can use basic skin-care products such as
lotion and cream.
Please connect the AC
adaptor into the device.
Press a button on the control panel to turn
on power.
(1) Go off a startup-sound.
(2) Program number on display monitor. (First time is P01.
Last operation of program number is shown after the 2nd
time.)
※No sound during silent mode.
Please check the program you
use and select the program
with the UP/DOWN button on
the control panel.
(1) Select irradiation program with UP/Down button.
(2) UP button: Click to show P01 to P10 → P01 in order.
(3) DOWN button: Click to show P10 to P1 → P10 in order.
(4) Press START button without select program will start irradiating immediately.
Press SET.SELECT button
for time setting after you
decide the using program.
Please set the time (maximum for 30
minutes) with the UP/DOWN button on
the control panel while checking
displayed monitor for irradiation time.
(1) The initial display shows for default value program (Standard irradiation time). It can be operated
by procedure 7 if there is no change.
(2) The UP/DOWN button can change the irradiation time.
(3) UP Button: Click to show 1 to 30 → 1 in order by every 1 minute.
(4) DOWN Button: Click to show 30 to 1 → 30 in order by every 1 minute.
(5) It memorizes previous action time when you press the start button during set to irradiation time.
(6) It changes configuration of previous action of irradiation program time during irradiation time.
(7) Program number and selecting time on the display-monitor can be confirmed. To do so press the
set button with set to program and time in a series of operations without the UP/DOWN button.
Adjust for irradiation angle
and irradiation distance.
90°
10cm～30cm
※Please close eyes
even wearing the
goggles.
Please wear the goggles if the
programs require.
Please use Exidéal dedicated goggles when you use
this product.
●Programs that require the goggles
P01, P03, P05, P07, P08, P09, P10
Start irradiation by pressing
the START button. To abort
the program, please press the
START button again.
(1) After setting the irradiation program and time, press the START button to start the program.
Press the start button and the light indicated irradiate (red) will turn on.
(2) Irradiation starts after 5 second countdown on the display monitor when choosing a program that uses
goggles. (Please wear the goggles within the 5 seconds.)
(3) Programs that do not require goggles will start irradiation after pressing the START button.
(4) It shows remaining time on display monitor for 5 seconds during irradiation.
(5) Press the SELECT button during a program stops irradiation with a pause sound. the light indicated irradiate
(red) will flash.
(6) Press the SELECT button again to restart irradiation.
(7) Press the start button during program and pause will stop the program. It becomes possible to reset the
program and irradiation time.
(8) Press the start button memorizes the time of executed program. It always memorizes the previous program
and shows it in the next time primely.
2
1
※Silent Mode
(1) Press POWER button, SET, SELECT / II button, START / STOP button at same time.
(2) Press START/STOP button to begin irradiation.
※Please repeat progress (1) to stop silent mode.
8
10 Care Program
P01.02：Texture / resilience care program
■Irradiation program
Our original skin care support program is effectively combined with the 4 wavelength LED. Please choose the program
fit your skin type.
■
Caution
Please do not use it if directed by a physician or while taking medication. Our care program is not a medical
treatment for the skin.
P03.04：Adolescent skin care program
Texture / resilience
■Tips
It is important to moisturize your skin for texture and firmness of the skin. Use treatment program after
warming your skin with a hot towel and conditioning your skin with a toner, lotion, or cream. The age-
appropriate aging care aims for firm and well-textured skin.
■
Use goggles
For the program P01, please use the dedicated goggles and close your eyes during irradiation. For the
P02, the LED light is weaker, but please close your eyes during irradiation. P02 has the same effect as
P01 by time control.
【P01 With goggles】
【P02 Without goggles】
※Please close your eyes when using
Control value
Basic irradiation
Time
5Min
Control value
Basic irradiation
Time
12Min
Please use it for smooth skin care support.
■Tips
For unstable adult skin. Please clean your hands when you clean your skin. Use the program after
moisturizing your skin with a toner. It is important that you not only take care of your skin, but also take
care of the inside of your body by living a healthy daily lifestyle (healthy diet and enough sleep).
■
Use goggles
For the program P03, please use the dedicated goggles and close your eyes during irradiation. For the
P04, the LED light is weaker, but please close your eyes during irradiation. P04 has the same effect as
P03 by time control.
【Caution】
Please do not use it when you have inflammation of
the skin.
Also do not use it if directed by a physician or while
taking medication.
【P03 With goggles】
※Please close your eyes when using
【P04 Without goggles】
Control value
Basic irradiation
Time
5Min
Control value
Basic irradiation
Time
10Min
9
Used for aftercare of UV rays that could not be prevented.
■Tips
Your face receives the most exposure to ultraviolet rays. It is important to apply different sunscreens for
the different seasons. Use toner and serum in every day skin care. Be sure to practice a healthy daily
lifestyle. (healthy diet and enough sleep)
10 Care Program
P05.06：Rough skin /dry skin care program
P07：Bright skin care program
Please use it when you feel skin dry caused by AC or the dry air.
■Tips
“Living environment change” and “balance of sebum and sweat of the skin” are closely related to each other.
Dry air and AC cause dry skin throughout the year. Slightly massage skin with oil and cream for counteract skin
after conditioning your skin with toner or serum.
■
Use goggles
For the program P05, please use the dedicated goggles and close your eyes during irradiation. For the
P06, the LED light is weaker, but please close your eyes during irradiation. P06 has the same effect as P05
by time control.
※Please close your eyes when using
【P06 Without goggles】
【P05 With goggles】
P08：T-Zone care program
【P07 With goggles】
※The LED irradiation is extremely strong, please use the dedicated goggles.
Please use our product for "Annoyed T-Zone"
■Tips
T-zone becomes oily and hard when unbalanced between sebum and water. Sebum is needed to prevent
water evaporation and protect the skin. But too much will cause skin oxidation. Keep clean and care sebum
to prevent skin problems.
【P08 With goggle】
※Please close your eyes when using.
※Please close your eyes when using.
T-Zone
Control value
Basic irradiation
Time
5Min
Control value
Basic irradiation
Time
10Min
Control value
Basic irradiation
Time
5Min
Control value
Basic irradiation
Time
5Min
10
Cautions of Use / Safety Functions
■Cautions of Use
❶Please use this device at a unit temperature between -15°C and +40°C. There is a possibility that sufficient
irradiation cannot be performed because the safety function of the microcomputer operates. We
recommend using it below 30°C. Please do not use in a sauna. It may cause deformation and failure.
➋Please do not use the device in environments like wrapping the device in a blanket, as the device cannot
radiate. There is a possibility that sufficient irradiation cannot be performed if the safety function is
activated near a stove or AC outlet where high temperatures can result in burns or deformation of the unit.
➌
Please avoid using this device in places easy to condense such as a bathroom or washbasin which can
cause malfunction or failure of the microcomputer. No use in the bathroom as it may cause electric
shock.
■Safety Functions
❶This device has safety functions in which the microcomputer can detect the internal temperature and
lower output automatically. Please be cautious and use carefully in appropriate environments. Excessive
use, a hot environment, or radiation distraction can cause irradiation to stop operating and error codes “E-
01” or “E-3” to be displayed. Please press the POWER button for restarting. Please remove AC adaptor and
POWER OFF if it still displays: “E01” after restarting. Then please try again after one hour.
➋This device has monitoring functions which detect the internal temperature and it also has safety
equipment. It stops automatically when the device temperature rises abnormally from a stove or other
heat source. Please remove AC adaptor and POWER OFF for one hour when it displays “E02.” Avoid
exposing the device to abnormal temperatures when using it.
Use it for Spring and Summer total program. The program is mixed by P01, P07
and P08.
■The contents of multiple functions
(1)P01：Texture / resilience care program
(2)
P07
：
Bright skin care program
(3)P08
：
T-Zone care program
Use it for Autumn and Winter total program. The program is mixed by P01, P05
and P07.
■The contents of multiple functions
(1)P01：Texture / resilience care program
(2)P05：Rough skin /dry skin care program
(3)P07
：
Bright skin care program
P09：Comprehensive care in Autumn and Winter
10 Care Program
【P09 With goggles】
※Please close your eyes when using.
【P10 With goggles】
※Please close your eyes when using.
P10：Comprehensive care in Spring and Summer
※It switches all three programs automatically every twenty seconds.
Control value
Basic irradiation
Time
8Min
Control value
Basic irradiation
Time
8Min
※It switches all three programs automatically every twenty seconds.
11
The theme is “Beauty and Health”. We support a regular healthy routine and
lifestyle with light in the morning. The light helps to establish healthy routines and
regularly send a wake-up time signal every morning.
12
9 3
6
12
9 3
6
【Functional Overview】
This function is operated by the 24-hour timer built in.
For example, if it was 11 p.m. now and want to set the time for 7 a.m., it means the timer goes off 8 hours
later. After 8 hours, it automatically begins irradiating. The function iterates everyday if you do not cancel
the function or unplug the device.
【WAKE UP Mode Operating Procedures】
(1) Press the POWER button to turn on power.
(2) Press the SELECT button for 2 seconds when irradiation is not ongoing. Wake UP light flashes next to the SELECT button and “9:00
(control value / after 9 hours)” displays on the monitor. “9” on the left flashes at the same time. Please set time with the UP/ DOWN
button (0-9).
(3) Press the SELECT button again and it flashes “0 (10 min)”. Please set time with UP / DOWN button. (0-5)
(4) Press the SELECT button again and it flashes “0 (1 min)”. Please set the time with the UP / DOWN button. (0-9)
(5)
Please press the START button when you finish setting (3) to (5). A “beep” sound will be heard once the WAKE UP program is set.
WAKE UP light flashes next to the SELECT button on the display monitor.
(6)
The WAKE UP program will operate every day at the same time once the mode is set. To cancel the program, please remove the AC
adaptor or cancel WAKE UP mode. WAKE UP indicator lights when the mode is set. WAKE UP indicator flashes when the device power
off.
1Minutes
Hour
10Minutes
UP/DOWN Button
POWER Button
START Button
WAKE UP Light
SELECT Button
【WAKE UP Mode】
(1) WAKE UP mode startup begins the irradiation program for 15 minutes.
(2) Press the START, SET or SELECT button will POWER OFF irradiation during the program.
(3) It will POWER OFF automatically after finishing irradiation for 15 minutes.
【WAKE UP Mode Cancel】
(1) Press the POWER button to turn on power.
(2) Press the SELECT button for 2 seconds. (turn to select mode)
(3) Press the SELECT button for 2 seconds again to cancel the program. WAKE UP light will turn off.
※
A power outage will terminate wake-up mode. If a power outage occurs, please reset the program.
(Remove AC adaptor will cancel the program)
12
FAQ
Q1
Q. What is LED? Is the color good for beauty?
A.
LED is an abbreviation of Light Emitting Diode. It is a semi-conductor that is characterized by having a specific
light (wavelength) and is used for home appliances and display. Penetration into the skin* depends on this
wavelength. In this product for beauty, those carefully selected with particular emphasis on wavelength and
intensity ones are contained. *stratum corneum
Q2
Q. Does it affect my eyes?
A. No, it does not directly affect your eyes. Please do not look directly into LED light as it may feel dark
temporarily when you see a strong light momentarily.
Q3
Q. Is it possible to irradiate an entire body?
A. No problem. Please use the goggles required by those programs and do not look directly at the irradiation.
Exidéal is a large design device so you can use it for an entire body.
Q4
Q. Can I use it if I have acne?
A. Do not use if the inflammation is severe. When the inflammation has subsided, please restart while observing
the situation gradually.
Q5
Q. Which programs are the best for daily use? Is it a problem if I use two or three different programs?
A. No problem to use several problems. You can choose the programs you need. You do not have to switch the
programs if you use comprehensive care program, it will switch automatically.
Q6
Q. Is there any irritation during a session?
A. This device is contactless and does not pass a current. It eliminates electrical stimulation and makes the
device very safe.
Q7
Q. Can I use it if I am tingling right after sunburn?
A. Please do not use it for more than three days when your epidermis is burned by ultraviolet light. You can use
it if there is no stiffness or any other trouble with your skin after cleansing your face.
Q8
Q. Does the effect differ if the distance from irradiate panel is different?
A. The lights are weaker if distance is longer. Please use it at distance between 10cm and 30cm.
Q9
Q. Will wake up mode cause any problem if I forget to turn it off during a trip?
A. Safety system is inside, no problem to have a trip with wake up mode on. If you do not use the device for a
long period of time, please unplug the AC adapter.
Q10
Q. How long can I irradiate a day?
A. No problem for long time irradiation. It is recommended that you continue the treatment every day rather
than use for a long time at a time.
Q11
Q. How much electricity fees will cost when keep using every day for a month?
A. Use care program twice and wake up mode a day can cost you about 39 JPY a month, for reference.
Q12
Q. How do I care for the device after I finish treating my skin?
A. The device is contactless and requires minimal care. Please use detergent and soft cloths to clean the
irradiation surface area and surrounding buttons. Please do not use alcohol, thinner or nail polish remover for
cleaning as they may damage the device.
Q13
Q. Can I purchase spare parts if needed? Can the device be repaired?
A. You can do both. Please contact the shop where you purchased the device or our Exidéal customer service.
Q14
Q. Can I use it in other countries?
A.
Yes. This product is compatible with 100-240V, please check the voltage of the countries. If the shape of the
outlet is matched, you do not need to have a voltage converter.
Q&A
13
Symptom of trouble
Possible causes
How to deal with
【E-01】
error message on display
The internal temperature may rise due to
high ambient temperature or use in an
environment where blankets or duvets
interfere with the heat dissipation of the
machine.
Please turn the power off and change
environment to restart. If it still displays “E-
01” after restarting, please wait for 1 hour
and then retry.
【E-02】
error message on display
The safety device was activated and
automatically stopped because the internal
temperature of the machine becomes high
due to radiant heat such as a stove.
Please turn the power off for one hour.
Please use away from heating equipment that
causes temperature rise.
【E-03】
error message on display
The internal temperature may rise due to
high ambient temperature or use in an
environment where blankets or duvets
interfere with the heat dissipation of the
machine.
Please turn the power off and change
environment to restart. If it still displays “E-
03” after restarting, please wait for 1 hour
and then retry.
Press POWER button but
nothing displays
The AC adaptor is not connected properly
into the device.
Please connect AC adaptor.
Wake UP mode is disabled
The AC adaptor is not connected properly to
the device or there is a power outage.
Please connect AC adaptor. If there was a
power outage, please reset WAKE UP mode.
The LED irradiation does not
operate, and the display
disappears
Electrostatic discharge from the human body
in winter.
This device has microcomputer monitoring
functions that detect large static discharges.
When detected, the device resets itself.
Please remove the AC adaptor turn off the
power for 5 seconds, then restart it.
TV and Air conditioner
remote control do not
operate
There might be an infrared influence
between the device and the TV receiver or AC
remote control.
Please change direction of the irradiation
surface from the TV, AC, or remote control.
Turn off the device will also eliminate the
infrared influence.
【Caution】
Please contact our customer service if this troubleshooting guide does not apply your problems.
Troubleshooting
14
【After-sales servicing】
■Warranty
The warranty is attached to the back cover. Please fill in all necessary information such as location purchased and the date of purchase
and keep it safe. Please read this warranty description carefully.
■Warranty period
The guaranteed term is one year from the date of purchase.
■Request for repair
Please contact our customer service if you still have problems after troubleshooting.
●During warranty period
We will repair without charge according to the regulations of warranty. Please bring or send the product with this warranty and the
proof-of-purchase, which can verify the date of purchase.
●After warranty period
When the product still performs after repairing, we will repair with charge based on the needs of customers. Please contact the original
distributor or our customer service.
【Specifications】Made in Japan
■Product
Power Supply Type
Dedicated adaptor
Rated Input Power
DC24V
1A
Power Dissipation
Maximum 20W
Standby Power Consumption
Under 3W
LED Output
Maximum 15W
LED Output Wavelength
420～970nm
Weight
1.66kg
Optimum Temperature
Operating Temperature：
-5℃～+40℃
Product Dimension
Width：206mm
Length：300mm
Height：30mm
Storage Temperature：
-5℃～+45℃
※This product is a beauty device and no effects of medical equipment.
Haslux Co., Ltd. Beauty Business Division
●Customer Support
ZIP:105-6306
6F TORANOMON HILLS 1-23-1 Toranomon, Minato-ku, Tokyo
TEL:81-3-6206-6188 FAX:81-3
-6206-6289
●Osaka Merchandise Center
ZIP:566-0055
2-2-6 Sinzaike, Settu City, Osaka Fu
TEL:81-6-6827-0303 FAX:81-6-6827-0304
15
Warranty certificate Exidéal
Haslux Co., Ltd.
ZIP:105-6306
6F, Toranomon Hills Mori tower, 1-23-1, Toranomon, Minato-ku, Tokyo
TEL:+81 3-6206-6188 FAX:+81 3-6206-6289
https://www.exideal.jp/
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