Philips PR3743 User manual

PR3743
PR3741

1

PR3743, PR3741
ENGLISH 4
DEUTSCH 36
ΕΛΛΗΝΙΚΑ 74
FRANÇAIS 115
ITALIANO 152
NEDERLANDS 187

4
Table of contents
Introduction 4
Contra-indications, reactions and side effects 5
Important safety information 8
Treatment schedule and treatment modes 12
Product overview 14
Charging the device 14
Using the device 15
After treatment 21
Troubleshooting 22
Signals on the device 25
Ordering accessories 26
Guarantee and support 26
Recycling 27
Specications 28
Explanation of symbols 30
Introduction
Congratulations on your purchase and welcome to
Philips! To benet fully from the support that Philips
offers, register your product at www.philips.com/
pain-relief/register.
Read this user manual carefully before you use the
BlueTouch Pain Relief Patch and save it for future
reference.This medical device is available without
prescription.To achieve the optimal treatment
success, we recommend that you use the device
according to the treatment schedule and the
instructions in this user manual. If you need further
information or have questions, please visit
www.philips.com/pain-relief or contact the
Philips Consumer Care Centre in your country
BlueTouch is a trademark owned by Koninklijke
Philips N.V.
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Intended use
The BlueTouch Pain Relief Patch is a wearable
medical device intended for use on and by persons
older than 18. It treats muscular back pain by
supplying light and warmth to the body by means
of optical power and thermal conduction. Its special
blue LED light relaxes and helps to heal damaged
muscles through improved blood circulation.
The intended treatment area of the device is the
upper and lower back.You can position the device
on the treatment area with a strap and use it during
your normal daily activities.The power for the
device comes from non-exchangeable rechargeable
batteries.
Contra-indications, reactions and side effects
Contra-indications
General health conditions
Do not use the device if any of the following general
health conditions apply to you:
- pregnancy or breastfeeding
- fever
- uncontrolled high blood pressure or a
cardiovascular condition (stroke, myocardial
infarction, angina pectoris, arteriosclerotic vascular
disease (ASVD), peripheral vascular disease, or
(severe) congestive heart failure)
- severe or uncontrolled diabetes or diabetes with
peripheral damage
- presence of an implanted medical device (screw,
etc.) in or near the treatment area or presence
of an active implantable medical device, such as a
cardiac pacemaker, debrillator, neurostimulator,
cochlear implant, or an active drug administration
device, anywhere in the body
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- widespread pain
- poor general health
- schizophrenia, borderline syndrome or severe
depression
- severe osteoporosis (T score of 2.5 and a history
of 1 or more bone fractures) or another serious
bone disease
Pain-related health problems
Do not use the device if any of the following pain-
related health problems apply to you:
- unsuccessful back surgery or surgery to torso,
head or back within the previous 8 weeks
- acute dislocation or fracture within the previous
8 weeks
- a degenerative central nervous system disease
such as multiple sclerosis or Parkinson’s disease
- spinal stenosis that causes back pain
- cauda equina syndrome or other neurological
symptoms that indicate neuropathy
- sensory deprivation or diagnosed shingles or post-
herpetic neuralgia, especially in the mid-trunk area.
- an inammatory disease or a chronic disease
or an infection known to cause pain, such as
spondyloarthropathy, rheumatoid arthritis,
lupus erythematodes, Lyme borreliosis
Dermatological or oncological problems
Do not use the device if any of the following
dermatological or oncological problems apply to you:
- a history of skin cancer or any other localised
cancer or the presence of precancerous lesions
or large moles in the treatment area
- sun allergy
- burnt or sunburnt skin
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- if you take photosensitising medication, do not use the
device if the package insert states that the medication
can cause photo-allergic reactions, photo-toxic
reactions or that you must avoid sun exposure
- if you are on steroids, as this medication makes
the skin more susceptible to irritation
- a skin disease such as porphyria, polymorphic light
eruption, chronic actinic dermatitis, actinic prurigo
or solar urticaria that causes photosensitivity
- infections, eczema, unhealed tattoos, burns,
inammations (e.g. of hair follicles), lacerations,
abrasions, herpes simplex, psoriasis, wounds or
lesions and haematomas in the treatment area
- allergy to the surface materials of the BlueTouch
Pain Relief Patch (polyurethane for the skin contact
surface and polyester for the surface that does not
touch the skin) or to the polyester of the straps
Reactions and side effects
- It is normal for the skin to become a little red during
treatment.The cause of this skin redness is the
increased blood circulation due to the warmth of
the BlueTouch Pain Relief Patch.This skin redness is
harmless and fades after the treatment has ended.
- You may sometimes notice tanning after
treatment.The cause of this tan is the exposure
to light - a similar effect to that caused by sunlight
- or to warmth.This effect is harmless and fades
away by itself after a number of weeks and
sometimes a few months. Postpone treatment
until the tan has disappeared.To prevent tanning,
resume treatment in a lower mode and avoid
excessive pressure on the BlueTouch Pain Relief
Patch during treatment, for example by sitting
or lying on it or by leaning heavily against it.
- Blue light may discolour tattoos in the treatment
area.
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Important safety information
Warning
- The purpose of the BlueTouch Pain
Relief Patch is to treat back pain.
Do not use it for any other purpose.
- This is a medical device. Keep the
device out of the reach of children.
- Read this user manual carefully and
always adhere to the treatment and
installation instructions.
- Do not use the device on children or
babies because of their immature skin.
- Adults with reduced sensory or
mental capabilities must not use this
device, as they may not be able to
use it according to the instructions in
this user manual.
- The BlueTouch Pain Relief Patch
is not suitable for continuous use.
Always adhere to the treatment
schedule in chapter ‘Treatment
schedule and treatment modes’.
Do not treat more often than
twice a day.
- If treatment becomes uncomfortable,
switch to a lower treatment mode.
If treatment is still uncomfortable in
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low mode, switch off the BlueTouch
Pain Relief Patch and stop using it.
- Do not stare into the light emitted
by the BlueTouch Pain Relief Patch
during operation, as this may lead to
eye irritation or eye damage.
- Do not leave the BlueTouch Pain
Relief Patch unattended when it is on,
as this may cause eye irritation or eye
damage when other people stare into
the light emitted by the device.
- Do not apply any creams or lotions
to the skin before treatment, as this
may lead to skin irritation.
- Only charge the BlueTouch Pain
Relief Patch by connecting the USB
cable and the adapter supplied with
the device to a wall socket.
- Do not wear the BlueTouch Pain
Relief Patch while it is charging.
There is a risk of electric shock.
- The BlueTouch Pain Relief Patch
is not waterproof. Do not use the
BlueTouch Pain Relief Patch in wet
surroundings. Do not immerse
the BlueTouch Pain Relief Patch in
water nor rinse it under the tap.
- Keep the adapter dry.
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- Never exert excessive pressure on
the BlueTouch Pain Relief Patch, for
instance by pressing, lying, sitting or
standing on it. Do not lean heavily
against the BlueTouch Pain Relief
Patch when sitting. Excessive pressure
on the device may lead to darkening
or redness of the skin in the area in
contact with the patch.
- Do not squeeze or twist the
BlueTouch Pain Relief Patch. Keep the
BlueTouch Pain Relief Patch away from
sharp, pointed or abrasive objects.
- Always check the BlueTouch Pain
Relief Patch and the adapter for
damage before use. Do not use the
BlueTouch Pain Relief Patch or the
adapter if you notice any damage.
- Always have a damaged adapter
replaced with one of the original type
to avoid a hazard. Contact Philips to
obtain a new adapter.
- Do not modify the BlueTouch Pain
Relief Patch and its accessories.
- Always return the BlueTouch Pain
Relief Patch to a service centre
authorised by Philips for examination
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or repair. Repair by unqualied
people could cause a hazardous
situation for the user.
- Use and charge the BlueTouch Pain
Relief Patch at a temperature between
+5°C and +35°C. Store the BlueTouch
Pain Relief Patch at a temperature
between -20°C and +50°C.
- Only use the BlueTouch Pain Relief
Patch in one of the specially designed
straps supplied with the device.
- Do not use the device if it is closer
than 30cm to wireless communication
equipment, such as wireless home
network routers and walkie-talkies.
This wireless communication
equipment may cause electromagnetic
interference that prevents the device
from operating properly.
Caution
- Do not subject the BlueTouch Pain
Relief Patch to heavy shocks or drop it.
- If you take the BlueTouch Pain Relief
Patch from a very warm environment
to a colder environment, wait
approximately 3 hours before you
use it.
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- To prevent damage to the drum of
the washing machine or to other
laundry in the drum, wash the straps
in a ne-mesh washing bag.
- If the device is not used for several
months, recharge it regularly.
Compliance with standards
- This BlueTouch Pain Relief Patch meets all
standards relevant for electrical medical appliances
and appliances using optical (LED) radiation for
home use (IEC60601 family).
Electromagnetic emissions and immunity
- The BlueTouch Pain Relief Patch is approved
according to EMC safety standard EN 60601-1-2.
It is designed to be used in typical domestic or
clinical environments.
Treatment schedule and treatment modes
Treatment schedule
Always stick to the treatment time indicated in this
chapter. Do not treat more often than twice a day.
The BlueTouch Pain Relief Patch is suitable for daily
use.You can use it when you feel pain, but do not
use it more often than twice a day. If you follow the
instructions in this chapter, you do not exceed the
maximum daily light dose.
Since the effect of the BlueTouch Pain Relief
Patch is generally not noticeable immediately, we
recommend that you try out the device for at least
two weeks before you draw any conclusions about
its effectiveness.
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Note:You can use the BlueTouch Pain Relief Patch twice
in a row for two treatments of 15 minutes, 20 minutes
or 30 minutes.To start the second treatment, press the
mode button to switch on the device again.
Treatment modes
Modes No. of treatments per
day
Treatment duration
and light intensity
1: low 1 or 2 30 min at 50%
2: medium 1 or 2 20 min at 75%
3: high 1 or 2 15 min at 100%
- Mode 1 (low):This mode gives a mild warmth
sensation and stimulates the release of nitric
oxide.You can use this mode twice a day for
30 minutes each time.
- Mode 2 (medium):This mode gives a moderate
warmth sensation and stimulates the release of
nitric oxide.You can use this mode twice a day for
20 minutes each time.
- Mode 3 (high):This mode gives a full warmth
sensation and stimulates the release of nitric
oxide.You can use it twice a day for 15 minutes
each time.
The warmth and the nitric oxide relax and help
to heal damaged muscles through improved blood
circulation.
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Product overview (Fig. 1)
1 BlueTouch Pain Relief Patch (outside)
2 On/off button
3 Connection panel
4 Charging light
5 Micro USB socket
6 BlueTouch Pain Relief Patch (skin side)
7 Treatment area
8 Adapter
9 Standard USB plug
10 Micro USB plug
Charging the device
You have to charge the BlueTouch Pain Relief
Patch before rst use. You also have to charge the
device when its battery is low.When you charge
the BlueTouch Pain Relief Patch, it takes less than
5 hours to charge the battery.When fully charged,
the battery contains enough energy for 4 or more
treatments.You can charge the BlueTouch Pain Relief
Patch with the adapter and USB cable supplied.
Note:You cannot use the BlueTouch Pain Relief Patch
when it is charging.
Note: If the device is not fully charged when you start
a treatment, the battery may run out during the
treatment.We advise you to always fully charge the
device before you start a treatment.
1 Insert the standard USB plug into the socket of
the adapter.
2 Insert the adapter into a wall socket
(100V-240V).
3 Insert the micro USB plug into the socket on
the BlueTouch Pain Relief Patch.
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Caution: Only use this micro-USB socket to
connect the BlueTouch Pain Relief Patch to the
mains for charging. Do not connect any other cable
with a micro-USB plug to this socket.
,When you connect the BlueTouch Pain Relief
Patch to the mains, it beeps once to indicate
that charging starts.The charging light on the
connection panel ashes green slowly and
regularly during charging.
4 When the battery is fully charged, the charging
light turns solid green.
5 Remove the adapter from the wall socket and
pull the USB plug out of the micro USB socket
of the BlueTouch Pain Relief Patch.
Using the device
Positioning the device
You position the BlueTouch Pain Relief Patch on your
body with one of the straps supplied with the device.
There is a special strap for treatment of the upper back
and a special strap for treatment of the lower back.
Note: Do not wear multiple layers of clothing or tight or
thick clothing over the BlueTouch Pain Relief Patch.
Positioning the lower back strap
To place the BlueTouch Pain Relief Patch in the
lower back strap, follow the steps below.
1 Place the lower back strap and the BlueTouch
Pain Relief Patch in front of you on a table.
Slide the left side of the BlueTouch Pain Relief
Patch behind the elastic edge of the opening
in the strap.
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2 Then slide the other end of the BlueTouch Pain
Relief Patch behind the opposite elastic edge of
the opening so that the whole patch is inside
the lower back strap. Check to make sure that
material of the strap does not cover the LEDs.
If necessary, shift the BlueTouch Pain Relief
Patch a little.
3 Remove clothing from the area to be treated.
Note: Make sure the skin in the area to be treated is
clean, entirely dry and free from creams, lotions and
other cosmetics.
4 Wrap the lower back strap with the BlueTouch
Pain Relief Patch in it around your waist with
the treatment area of the device facing
your back.
5 Fasten the lower back strap with the Velcro
strips on both ends of the lower back strap.
Note: Make sure the BlueTouch Pain Relief Patch in
the strap is located on the area to be treated and the
treatment area is in contact with the skin.
6 If the lower back strap does not t around
your body, you can do the following.
1 Attach the extension strap to the Velcro strip
on one end of the lower back strip.
2 Then wrap the extended lower back strip
around your body.
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3 Fasten the lower back strap with the Velcro strip
at a width that feels comfortable.
Positioning the upper back strap
1 To put the BlueTouch Pain Relief Patch in the
upper back strap, follow the same procedure
as described in steps 1 and 2 in section
‘Positioning the lower back strap’ above.
2 Remove clothing from the area to be treated.
Note: Make sure the skin in the area to be treated is
clean, entirely dry and free from creams, lotions and
other cosmetics.
3 Put on the upper back strap like a backpack.
First, put one arm through the shoulder sling
on one side.Then do the same on the other
side.
Note: Make sure the BlueTouch Pain Relief Patch in
the strap is located on the area to be treated and
the LED area is in contact with the skin.
4 Tighten the shoulder slings by pulling the
elastic straps.
Using the app to start and stop a treatment
1 Switch on Bluetooth on your mobile device.
2 Press the on/off button to switch on the
BlueTouch Pain Relief patch and position the
strap with the patch on the part of your back
you want to treat.
3 Open the Philips Treatment App.
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4 When you use the app for the rst time,
tap ‘BlueTouch’.When you open the app the
next time, the app will automatically select
BlueTouch if only a BlueTouch Pain Relief Patch
is paired to the app. If both a PulseRelief and
a BlueTouch device are paired to the app,
tap ‘BlueTouch’ to select the device.
Selecting a treatment area
At rst-time use, you always have to select a treatment
area. If you have used the device before, you can choose
between ‘Quick Start’ and ‘Select a treatment area’.
1 Tap on the part of the back you want to treat.
2 The app shows the location of the patch on
the back.Tap ‘Next’ to continue.
Rating your pain intensity
1 Swipe vertically to rate the intensity of your
pain on a scale from 0 to 10. If you experience
no pain tap 0 and if you experience the
worst pain imaginable tap 10. If your pain is
somewhere in between, rate it by tapping the
appropriate number.
Note:The pain intensity you indicate is not used by the
app to determine the treatment mode.The rating is
only stored in your treatment diary.You can switch off
this feature in the settings tab of the app.
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Selecting the treatment mode
1 Tap the mode you want to use.
2 The start screen of the treatment appears.
Starting and stopping a treatment
1 Tap the play button on the screen.
,The time starts to count down.
,The status indicator on the device starts to
ash orange.
2 Treatment continues until the timer has
counted down to 0. If you want to stop or
interrupt the treatment before the treatment
time has elapsed, tap the square in the centre
of the pulsing treatment indicator to interrupt
the program.
- To resume the program, tap ‘Resume’ or the
arrow next to the time.
- To end the program and switch off the device,
tap ‘End treatment’.
Switching to another treatment mode
1
If you want to switch to another treatment mode,
tap the name of the current treatment mode.
The list of treatment modes opens.Tap the
treatment mode you want to use.
2 The selected new treatment mode appears on the
screen.Tap the play button to start the treatment.
Note:The timer automatically recalculates the
remaining treatment time based on the new mode.
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Quick start
Quick start immediately starts the treatment mode
you used before.
1 Select quick start.
2 Swipe vertically to rate the intensity of your
pain on a scale from 0 to 10.
3 Tap the play button to start the treatment.
Other app features
1 After the program nishes, you get to a screen
that asks you to describe how you feel by
tapping one of the icons.
2 Tap the book symbol to open your diary.
The diary shows when treatments took place,
which treatment mode you used and how long
the treatment lasted.
- Tap the arrow to see more details.
3 Tap the ‘i’ to open the information screen.
This screen contains the following items:
- Using your PulseRelief
- Using your BlueTouch device
- Contact us
- Pain toolkit
- Terms and conditions
- Privacy policy
4 Tap the settings symbol to open the settings
screen.This screen contains the following items:
- Your devices
- Pain level tracking
- Sensation tracking
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