Haverhill HD7020E User manual

Dehumidier
Use and Care Guide
Model: HD5020E & HD7020E
To Buy: Visit www.sylvane.com or call (800) 934-9194
For Product Support: Contact Haverhill at 770-224-7069

2
TABLE OF CONTENTS
Table of Contents ��������������������������������������������������������������������������������������������������������2
Product Components ��������������������������������������������������������������������������������������������������3
Important Safety Instrucons �������������������������������������������������������������������������������������4
Safety Precauons �������������������������������������������������������������������������������������������������4
Important Safeguards ��������������������������������������������������������������������������������������������5
Specicaons ��������������������������������������������������������������������������������������������������������������6
Before Operaon���������������������������������������������������������������������������������������������������������7
Operang Instrucons ������������������������������������������������������������������������������������������������8
Control Panel ���������������������������������������������������������������������������������������������������������8
Features ����������������������������������������������������������������������������������������������������������������9
Using the Dehumidier �����������������������������������������������������������������������������������������9
Water Drainage �������������������������������������������������������������������������������������������������� 10
Care and Maintenance �������������������������������������������������������������������������������������������� 11
Grille and Housing Cleaning �������������������������������������������������������������������������������� 12
Water Bucket Cleaning ��������������������������������������������������������������������������������������� 12
Air Filter Cleaning������������������������������������������������������������������������������������������������ 12
Storage ��������������������������������������������������������������������������������������������������������������� 12
Troubleshoong ������������������������������������������������������������������������������������������������������� 13
Malfuncon Codes ��������������������������������������������������������������������������������������������������� 14
Warranty������������������������������������������������������������������������������������������������������������������� 15
Limited Warranty ������������������������������������������������������������������������������������������������ 15
Limitaons of Remedies and Exclusions ������������������������������������������������������������� 15

3
Indicator Light
Water Bucket
Air Filter
Power Plug
Control Panel
Front Side
Back Side
Front Grille
Casters
PRODUCT COMPONENTS

4
SAFETY PRECAUTIONS
WARNING: To prevent injury to the user or other people and property damage, the following
instrucons must be followed. Incorrect operaon due to ignoring instrucons may cause harm or
damage�
IMPORTANT SAFETY INSTRUCTIONS
NEVER DO THIS:
• DO NOT use outdoors�
• DO NOT use this dehumidier for commercial
or industrial environments. This dehumidier
is for household use only�
• DO NOT use the dehumidier for anything
other than its intended purpose and as
described in this instrucon manual.
• DO NOT allow children to operate the
dehumidier.
• DO NOT direct airow at room occupants.
This could damage occupants’ health�
• DO NOT direct airow at a pet or plant. This
could injure the pet or plant�
• DO NOT drink water drained from the
dehumidier. It contains contaminants that
will cause illness�
• DO NOT disassemble or modify unit� It may
cause unit failure and electric shock�
• DO NOT modify the power cord or share the
outlet with other appliances�
• DO NOT touch or operate the unit with wet
or damp hands or when barefoot�
• DO NOT place or store the dehumidier
where it can fall into water or any other
liquid� If this occurs, immediately unplug the
unit. Dehumidier should be used in such a
way that it is protected from moisture (i�e�
condensaon, water, etc.).
• DO NOT press the buons on the control
panel with anything other than your ngers.
• DO NOT remove any xed covers. Never use
the dehumidier if it is not working properly
or if it has been dropped or damaged�
• DO NOT cover or obstruct the inlet or outlet
grilles�
• DO NOT use hazardous chemicals to clean
or come into contact with the dehumidier.
• DO NOT operate the dehumidier in the
presence of ammable substances or vapors
such as alcohol, gasoline, etc�
• DO NOT use the power cord near ammable
gas or combusbles such as gasoline, benzene,
thinner, etc�
ALWAYS DO THIS:
• Use cauon when unpacking and installing.
Sharp edges could cause injury�
• Properly connect the power plug�
Otherwise, it may cause re due to excess
heat generaon.
• Turn o the dehumidier when not in use.
• Always insert the lter securely. Clean the
lter once every two weeks.
• Keep an open area of at least 18 inches all
around the unit (i�e� walls, furniture, curtains,
etc.).
• Venlate room before operang the unit if
there is a gas leakage from another appliance�
• Venlate room well when used together
with a stove or similar items. An oxygen
shortage may occur�
• Keep rearms away. It may cause re.
• Always transport the dehumidier in a
vercal posion and place on a stable, level
surface during use�
• If the dehumidier is knocked over during
use, immediately turn o the unit and unplug
from the main power supply�
• Always contact a qualied service technician
for repairs� If power supply cord is damaged,
it must only be repaired by a qualied service
technician�

5
IMPORTANT SAFEGUARDS
• The dehumidier is not intended for use by young children or impaired people without supervision.
• Young children should be supervised to ensure that they DO NOT play with the dehumidier.
• If the power cord is to be replaced, replacement work must be performed by authorized personnel
only�
• Installaon work must be performed in accordance with the naonal wiring standards by
authorized personnel only�
NOTE: For some models, the power supply cord with this dehumidier contains a current detecon
device designed to reduce the risk of re. In the event that the power supply cord is damaged, it
must be replaced with a cord from the manufacturer�
Operang Condion: This unit must NOT be operated in an area where the temperature will fall
below 41°F (5°C).
WARNING: FOR YOUR SAFETY
• DO NOT store or use gasoline or other ammable vapors and liquids in the vicinity of this or any
other appliance�
• Avoid re hazard or electric shock. DO NOT use an extension cord or an adaptor plug. DO NOT
remove any prong from the power cord�
WARNING: ELECTRICAL INFORMATION
• Be sure your electrical service is adequate for the model you have chosen. This informaon can
be found on the serial plate, which is located on the side of the cabinet and behind the grille�
• Be sure the dehumidier is properly grounded. To minimize shock and re hazards, proper
grounding is important� The power cord is equipped with a three-prong grounding plug for
protecon against shock hazards.
• Your dehumidier must be used in a properly grounded wall outlet. If the wall outlet you intend
to use is not adequately grounded or protected by a me delay fuse or circuit breaker, have
qualied electrician install the proper outlet.
• Ensure the outlet is accessible aer the unit is installed.
• POWER SUPPLY CORD with current detecon device only.
• If power supply cord is damaged, it cannot be repaired� It MUST be replaced by one obtained
from the product manufacturer�

6
SPECIFICATIONS
HD5020E HD7020E
Capacity 50 Pints / 24 Hrs 70 Pints / 24 Hrs
Voltage Rang 115 V AC, 60 Hz
115 V AC, 60 Hz
Power Rang 540 Was
740 Was
Product Dimensions 23.8” x 15.3” x 11.3” (H x W x D) 23.8” x 15.3” x 11.3” (H x W x D)
Net Weight 45�2 Lbs� 47�4 Lbs�

7
BEFORE OPERATION
CHECK BEFORE OPERATION
Before operaon, please rst check whether the oat is properly placed. Below are the checking steps:
1� Hold the handles on both sides of the water
bucket and pull it out following the arrow
direcon. (Figure A)
2� Check whether the oat in the water bucket
is properly placed. It might have moved aer
long-me transportaon. If it’s not placed
properly, move it to the correct posion by
hand. (Figure B)
3� Replace the bucket as instructed in step 1.
Figure B
Figure A
Float
Correct Posion
Wrong Posion

8
CONTROL PANEL
1. Power Buon
Turn the dehumidier on and o.
2. + / - Buon
Humidity level can be set within a range of 80% and 35% relave humidity in 5% increments or
in Connuous operaon.
• For drier air: press the “-” buon and set to a lower percent value (%).
• For damper air: press the “+” buon and set to a higher percent value (%).
NOTE: When you rst use the dehumidier, set the humidity control to 45% or 50%. Allow at least
24 hours for the dehumidier to achieve the humidity level. If you sll have damper air than desired,
set the humidity level to a lower seng or select Connuous for maximum dehumidicaon.
3. Fan Speed Buon
Press to select High, Medium or Low fan speed. Set the fan control to High for maximum moisture
removal. Use the Medium or Low seng for quiet operaon.
4. Timer Buon
• Press this buon to set Timer On or Timer O.
• Timer range: 0�5 hours to 24 hours�
• Set Timer On: When unit is on, press Timer buon and the Timer Indicator will be on while
display window will show the mer gure. Pressing + or - buon each me will increase or
decrease the me by 0.5h or 1h (When gure varies within 10h, pressing + / - buon will
increase/decrease the me by 0.5h; when gure varies from 10h to 24h, pressing + / - buon
will increase/decrease the me by 1h). When me is set, wait for 5s or press this buon to
turn this funcon on. Timer Indicator will be on.
• Set Timer O: Under the condion that Timer funcon is turned on, press Timer buon to
cancel it. Timer Indicator will be o.
5. Mode Buon
Press this buon to select an operang mode. Aer each pressing of this buon, mode will
switch among free drying, sleeping space, living space, basement and connuous drying modes,
and the corresponding mode indicator will be ON� When free drying, all mode indicators are
OFF�
OPERATING INSTRUCTIONS
1652
8
347
Figure C

9
6. Connuous Buon
Press this buon to set connuous dehumidify.
NOTE: If Connuous operaon is selected, the dehumidier will operate connuously at its
maximum dehumidicaon sengs. The unit must be aached to a hose to drain when the
water bucket is full�
7. Filter Check Buon
Aer the unit operates for 250 hours, this indicator illuminates as a reminder to clean the air
lter. Remove and clean the lter (See Care and Maintenance). Press the Filter buon to turn o
indicator�
8. Display
Shows the set humidity level while seng and shows the actual humidity level in surrounding
area�
FEATURES
• Bucket Full Indicator: Indicator light will illuminate when the water bucket is full, removed or not
aached properly. If the water bucket is full or missing for more than three minutes, an alarm
will sound for about 10 seconds�
• Auto Shut O: The water level control switch shuts the unit o when the water bucket is full,
removed, or not aached properly.
• Auto Defrost: When frost builds up on the evaporator coils, the compressor will cycle o and the
fan will connue to run unl the frost disappears.
• Power Outage: In the case of a power outage or interrupon, the unit will automacally restart
in the sengs last used aer the power is restored.
USING THE DEHUMIDIFIER
• Place the dehumidier in an area where the temperature will not fall below 41°F (5°C). The coils
can become covered with frost at temperatures below 41°F (5°C), which may reduce performance.
(Figure D)
• Use the dehumidier in areas that have excessive moisture.
• Use the dehumidier to prevent moisture damage anywhere books or valuables are stored�
• Use the dehumidier in a basement to help prevent moisture damage�
• The dehumidier must be operated in an enclosed area to be most eecve.
• Close all doors, windows and other outside openings to the room�
• When rst using the dehumidier, operate the unit connuously for 24 hours.
• If the unit has been switched o and needs to be switched on again quickly, allow approximately
three minutes for the correct operaon to resume.
RECOMMENDED LOCATION
NOTE: This unit has caters for easy placement� Do not force the casters to mover over carpet� Do
not move the unit with a full water bucket�
• Place the dehumidier on a smooth, level oor.
• Allow at least 18 inches of space on all sides of the unit for opmal air circulaon. (Figure E)

10
• DO NOT connect the dehumidier
to an outlet with mulple sockets,
which is also being used for other
electrical appliances�
• Select a suitable locaon, making
sure you have easy access to an
electrical outlet�
• Plug the unit into a 115V- 60Hz
electrical socket-outlet with
grounded connecon.
• Make sure the water bucket is correctly ed, otherwise the unit will not operate properly.
Figure D
Figure E
Correct Wrong
Above
41°F (5°C)
Below
41°F (5°C)
At Least 18”
At Least 18”
WATER DRAINAGE
USING THE WATER BUCKET
When the water bucket is full, the unit
will automacally stop and the Bucket
Full Indicator light will ash.
1� Slowly pull out the water bucket�
Grip the le and right handles
securely, and carefully pull it out
straight so the water does not spill�
(Figure F)
2� Empty the water in a sink, bathtub,
oor drain, or outdoors and replace
the water bucket. (Figure G)
3� The machine will restart when the
bucket is replaced in its correct
posion. The water bucket must
be securely placed for the unit to
operate. (Figure H)
NOTE: Aer removing the water
bucket, DO NOT touch any parts inside
of the unit�
NOTE: Be sure to gently push the water
bucket in to the unit� The unit will not
operate unless the water bucket is
inserted securely�
CONTINUOUS DRAINING
Water can be automacally emped
into a oor drain by aaching a garden
water hose (not included).
1� Remove the bucket from the front
of the unit. (Figure F)
2� Open the drain cover on the side of
the unit�
Figure F
Figure G
Handle
Bucket

11
3� Aach a water hose (not supplied)
on the connector and lead it to the
oor drain. (Figure I)
4� Replace the water bucket in the
unit� The water bucket must be
securely placed for the unit to
operate. (Figure H)
NOTE: When the unit is not being used
with a connuous drain, remove the
drain hose from the connector and
close the drain cover on the side of the
unit�
Figure H
Figure I

12
GRILLE AND HOUSING CLEANING
CAUTION: Turn the unit o and remove power supply cord from the wall outlet before cleaning the unit�
• Use water and a mild detergent� DO NOT use bleach or abrasives�
• DO NOT splash water directly onto the main unit� Doing so may cause an electrical shock, cause
the insulaon to deteriorate, or cause the unit to rust.
• The air intake and outlet grilles get soiled easily. Use a vacuum aachment such as a brush to
clean�
WATER BUCKET CLEANING
WARNING: DO NOT clean the water bucket using a dishwasher�
Every few weeks, clean the bucket to prevent growth of mold, mildew and bacteria.
1� Parally ll the bucket with clean water and add a lile mild detergent.
2� Move the soluon around in the water bucket.
3� Empty the water bucket and rinse.
AIR FILTER CLEANING
WARNING: DO NOT clean the air lter using a dishwasher.
The air lter behind the front grille should be checked and
cleaned at least every 250 hours�
1� Remove the water bucket, grab the edge of the air lter,
and pull it down and out. (Figure J)
2� Clean the lter with warm, soapy water.
3� Rinse and dry the air lter completely before replacing it.
CAUTION: DO NOT operate the unit without a lter. Dirt and
lint will clog the unit and reduce performance�
STORAGE
1� Clean the unit, bucket and air lter.
2� Wrap the cord and bundle it with the band or place the excess cord onto the power cord hook
(depending on models).
3� Cover the unit with a plasc bag.
4� Store the unit upright in a dry and well-venlated place.
CARE AND MAINTENANCE
Buckle
Air Filter
Figure J

13
TROUBLESHOOTING
TROUBLESHOOTING
Problem Possible Causes Soluon
Unit does not
start
Water bucket may be full Drain the water�
Power supply cord may not be
connected properly�
Connect the power supply cord
properly into a wall outlet�
House fuse may be blown or circuit
breaker may be tripped�
Contact a service technician and
replace fuse with me delay type or
reset circuit breaker�
Unit may have turned on and o too
quickly�
Turn unit o and wait 3 minutes
before restarng.
Unit does not
dry the air as
it should
Unit may not have been running for at
least 24 hours aer installaon.
Wait at least 24 hours�
Airow may be restricted. Make sure nothing is blocking the air
inlet and outlet�
Air lter may be dirty. Clean the air lter as instructed in “Care
and Maintenance�”
Doors and windows may be open� Close all doors and windows�
Room temperature may be too low. Increase the room temperature using
another heat source if necessary�
Unit does not
stop operang
Area surrounding the unit may be too
large�
Use the unit in a smaller area�
Doors and windows may be open� Close all doors and windows�
Noise when
unit is cooling
Surface may not be level or at. Place the unit on a at or level surface.
Normal air movement sound may
occur in a higher fan seng.
Lower the fan seng.
Water on oor Hose connecon may be loose. Check the hose connecon.
Hose may be connected while using the
water bucket�
Disconnect hose and connect drain
cover if the water bucket is intended
for use�
Frost appears
on the coils
This is normal� The unit has an auto
defrost feature�
See Features for addional
explanaon.
NOTE: If none of the above, please contact Customer Service at 770-224-7069�

14
MALFUNCTION CODES
No� Malfuncon
Name
Display Code Unit’s
Condion Possible Causes
Display Window
1
Ambient
Temperature
Sensor
Malfuncon
F1
Compressor
and fan stop;
buons are
invalid�
• Ambient temperature sensor is
loose or is poorly connected with
the terminal of display board�
• Some element of display board
may have been put upside down
and caused short circuit�
• Ambient temperature sensor is
damaged(Please refer to Check-
ing Table for Temperature Sensor
Resistance).
• Display board is damaged�
2
Tube
Temperature
Sensor
Malfuncon
F2
• Temperature sensor on the
evaporator is loose or is poorly
connected with the terminal of
display board�
• Some element of display board
may have been put upside down
and caused short circuit�
• Temperature sensor on the evap-
orator is damaged(Please refer to
Checking Table for Temperature
Sensor Resistance).
• Display board is damaged�
3
Humidity
Sensor
Malfuncon
L1
• Humidity sensor is short-circuited�
• Humidity sensor is damaged�
• Display board is damaged�

15
WARRANTY
Limited Warranty
Haverhill warrants each new Dehumidier to be free from defects in material and workmanship
and agrees to remedy any such defect or to furnish a new part(s) (at the company’s opon) for any
part(s) of the unit that has failed during the warranty period. Parts and labor expenses are covered
on this unit for a period of one year aer the date of purchase. A copy of the dated sales receipt/
invoice is required to receive warranty service, replacement or refund�
This warranty covers appliances in use within the conguous United States, Alaska, Hawaii and
Puerto Rico. The warranty does not cover the following:
• Damages due to shipping damage or improper installaon
• Damages due to misuse or abuse
• Content losses due to failure of the unit
• Repairs performed by unauthorized service agents
• Unauthorized service calls
• Replacement or reseng of house fuses or circuit breakers
• Failure of this product if used in ways other than its intended purpose
• Disposal costs for any failed unit(s) not returned to our factory
• Any delivery or installaon costs incurred as the result of a unit that fails to perform as specied
• Expenses for travel and transportaon for product service if your appliance is located in a
remote area where service by an authorized service technician is not available
• The removal and reinstallaon of your appliance if it is installed in an inaccessible locaon or is
not installed in accordance with published installaon instrucons
• Refunds for non-repairable products are limited to the price paid for the unit per the sales
receipt�
• This warranty is non-transferable� This warranty applies only to the original purchaser and does
not extend to any subsequent owner(s).
Limitaons of Remedies and Exclusions
Product repair in accordance with the terms herein, is your sole and exclusive remedy under this
limited warranty. Any and all implied warranes including merchantability and tness for a parcular
purpose are hereby limited to one year or the shortest period allowed by law� Haverhill is not liable
for incidental or consequenal damages and no representave or person is authorized to assume
for us any other liability in connecon with the sale of this product. Under no circumstances is the
consumer permied to return this unit to the factory without the prior wrien consent of Haverhill.
Some states prohibit the exclusion or limitaon of incidental or consequenal damages, or
limitaons on implied warranes. This warranty gives you specic legal rights, and you may also have
other rights which vary from state to state�
Model Parts & Labor Type of Service
HD5020E One Year Carry-In
HD7020E One Year Carry-In
For service or assistance, please call 770-224-7069, or visit us on the web at
www�haverhillproducts�com to request warranty service or order parts�

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