THE HAWK LIMITED WARRANTY
Your HAWK equipment, which has been manufactured, tested, and inspected in accordance with carefully specified engineering requirements, is
warranted to be free from defects in material and workmanship. This Limited Warranty is, however, subject to the following qualifications, conditions,
and limitations which are set forth to provide you and all users of the HAWK equipment with information concerning the duration, extent, availability
and applicability of this HAWK Limited Warranty - the procedure to be taken to obtain its performance - and other information concerning the HAWK
Limited Warranty policy.
The HAWK Limited Warranty is extended to the original end user as follows:
.5 HP Machines: 1 year parts replacement and 6 months service labor warranty
(Based upon HAWK approved hourly labor rates.)
Replacement parts guaranteed for 90 days from date of installation against defects in material and workmanship.
This Limited Warranty does not cover damage attributed to the following:
1. Improper, unreasonable, or negligent use or abuse of the equipment
2. Use of equipment with hot water or high temperature above 130 degrees Fahrenheit (Solution Tanks)
3. Abrasions or punctures of equipment
The start date of the Limited Warranty coverage shall be the purchase date of the original end user OR six months from the date the machine was
shipped from the factory, whichever comes first.
PARTS OF HAWK EQUIPMENT NOT COVERED BY THE LIMITED WARRANTY
Certain parts of the HAWK equipment require replacement in the ordinary course of use due to normal wear by reason of their characteristics. Normal
wear items that are NOT covered under this Limited Warranty include but are not limited to:
Cords --- Switches (ON/OFF, etc.) --- Bumpers ---
Handle Grips --- Bearings --- Wheels --- Etc.
EXCEPTIONS AND EXCLUSIONS FROM THE LIMITED WARRANTY
This equipment is required to be used on electric current as indicated on the data plate. Otherwise damage, defects, malfunctions, or other failure of the
equipment arising from use on electric current not as indicated are excepted and excluded from this Limited Warranty. Defects, malfunctions, failure, or
damage of the equipment caused by improper and/or unreasonable use, neglect or abuse, while in possession of the purchaser are likewise excluded
from this warranty. If repair is done on your equipment by anyone other than those designated by HAWK ENTERPRISES as authorized to perform
such work, HAWK ENTERPRISES, at its sole option, may determine that this warranty will not apply and that reimbursement for such repair will not
be made based on the failure to comply with such factory specified instructions.
PROCEDURE TO BE TAKEN TO OBTAIN PERFORMANCE OF LIMITED WARRANTY REPAIR
To secure repair of equipment or any warranted parts under this Limited Warranty, the following procedure should be taken. The inoperative equipment
or warranted parts, together with evidence of the purchase date, must be delivered, with shipping and delivery charges prepaid, to one of the following:
1. The dealer from whom the equipment/item was purchased
2. Any HAWK distributor’s service department in the United States
3. Any HAWK authorized service station in the United States
If you are unable to locate any of the above, you may write or otherwise communicate with HAWK ENTERPRISES before repair service is performed
by anyone else. In such event, HAWK ENTERPRISES will provide either the location of a closely available HAWK distributor service department, or
HAWK authorized service station or other factory instructions. Upon compliance with the above procedure, all warranted defects will be repaired, at no
additional charge or costs to the customer, and the repaired product returned to the customer, with all shipping and delivery within the first year of the
warranty. In following the procedures above set forth, PLEASE MAKE CERTAIN to state the HAWK model, type, and serial number as shown on the
data plate of the equipment.
REPLACEMENT
In the event of a defect, malfunction, or failure of your HAWK equipment or any warranted part to conform with this warranty, HAWK may, at its sole
option and own expense, replace the equipment or any warranted part with another new identical or reasonably equivalent model or part in lieu of
repairing the defect. Do NOT return any equipment or part to the HAWK ENTERPRISES factory without prior authorization.
NO REFUND OF PURCHASE PRICE
HAWK will NOT, as a matter of its Limited Warranty policy, refund the customer’s purchase price.
LIMITED WARRANTY FOR YOUR HAWK EQUIPMENT AND REQUESTFOR INFORMATION
Your HAWK distributor from whom you purchased your equipment is responsible for maintaining the necessary date information with regards to your
Limited Warranty with the factory. Any information or questions you may have concerning your HAWK equipment or this Limited Warranty may
likewise be secured from the factory. This Limited Warranty give you specific legal rights, and you may also have other rights which vary from state to
state.
HAWK ENTERPRISES
(888) 289-4295
(888) BUY HAWK