Hayward KingShark 2 Plus User manual

Commercial Cleaner
Troubleshooting Guide
© 2012 Hayward Industries Inc.

TABLE OF CONTENTS
Safety Precautions Page 1
Service Tools Page 2
Special Notes Pages 3-4
Removal of Hood Pages 5-6
Filter Removal Pages 7-8
Power Cord Removal Page 9
Swivel Removal Page 10
Accessing the Impeller Page 11
Drive Belt Removal Page 12
Intake Removal Page 13
Drive Wheel Pages 14-17
Motor Removal Page 18
Pump Housing / Gear Box Disassembly Page 19
Solenoid Disassembly Page 20
Bumper / Cable Assembly Removal Page 21
Cable Assembly Components Page 22
Control Panel Components Pages 23-25
Control Panel Troubleshooting Pages 26-28
Control Panel Timer / Relay PCB Testing Pages 29-31
Swivel Voltage Testing Page 32
Motor / Power Cord Voltage Testing Pages 33-35
KingShark 2 / KingShark 2 Plus Tips Page 36
Serial number locator Page 37-38
KingShark 2 and KingShark 2 Plus
Mako Shark 2 and KingShark Troubleshooting
begins on Page 39

Disconnecting and removing the unit from the pool immediately after each use will
enhance the cleaner’s life. 150 minutes of operation in a 30’ x 60’ pool should be sufficient
with no more than a few twists in the cord which should be straightened out after each use.
Safety
Page 1

Service Tools
Page 2
3/8“, 5/16“, 7/16“, 1/2"
Wrench
Snap Ring Pliers
Needle Nose Pliers
Flat Tip and Phillips
Screwdriver
Small Flat Tip
Screwdriver
3/8“ Ratchet
3/8“ Socket
Extension 1/4“ Socket
Driver
3/8“, 7/16“, 1/2“
Socket
5/32“, 1/4“ Allen Wrench

Special Notes
When disassembling the KingShark 2 and the KingShark 2 Plus,
the ONLY DIFFERENCES between the two cleaners are as follows:
KingShark 2 KingShark 2 Plus
1. Standard 3 prong electrical cord
2. RCX400388 3/4 h.p. w/o swivel.
3. RCX4011 3/4 h.p. w/ swivel.
Page 3
The remote has a maximum communication line to the antenna of 150’.
1. Different pigtail connections.
2. KingShark 2 Plus has a remote.
3. KingShark 2 Plus has a cannon
plug for the control panel.
4. KingShark 2 Plus has solenoids
which control left and right
movement from the remote.
5. RCX4020 3/4 h.p.

230 VAC Supply to Master Control Panel
ONLY move the E9 connection
E9
When supplying 230 VAC instead of 115 VAC to the Master control panel, the following
jumper cable switch must be moved.
1. Move the jumper wire connection E9 to E7 230 VAC connection on the RELAY
BOARD just above the transformer.
2. Hard wire the power cord to a dedicated 10-15 amp breaker. The master
control panel draws roughly 3 amps.
Page 4
Jumper configured for 240 VAC

Removal of Hood
Step 1: Step 2:
Remove the two 1/4" –20 X 3/4" SS bolts from both
sides of the cleaner using a 7/16” socket.
Pull the cartridge handle quick release
UP and then pull the cartridge assembly
back and away from the cleaner.
Note: 1 bolt and 2
plastic washers
per side
Page 5

Step 3:
Unscrew the filter retainer knob using a
5/32” Allen Wrench.
Step 4:
Slide the hood cover over the swivel assembly.
Removal of Hood
Page 6

Filter Removal
Step 5:
Pull up on the yellow quick release handle assembly.
Step 6:
Page 7
Pull and slide the filter assembly backwards and
away from the cleaner.

Filter Removal
Step 7:
Remove the push style clips
Back Plate
Note : Never remove or adjust the 4 nuts
To clean the filters, spray with
clean water.
Page 8
Lift the housing assembly off the tie rods
/ back plate. Lift the cartridges up and off the back plate.

Power Cord Removal
1. Using a flat tip screwdriver and 3/8” wrench, remove the swivel cord clamp.
2. Using a Phillips screwdriver, remove the four screws connecting the power end to the swivel.
3. When reconnecting the power end to the swivel or motor, make sure to use RTV # 162 silicone
rubber sealant and replace the o-ring.
Step 8:
1. 2. 3.
Page 9
o-ring

Swivel Removal
Using a 7/16”socket, remove the two 1/4" –
20 X 1-1/4" hex head bolts from the swivel
mounting bracket.
Remove the four screws connecting the power
cord to the motor end.
Note: Make sure to use RTV # 162 Silicone Rubber
Sealant when reconnecting the power cord and replace
the o-ring.
Step 9:
Page 10

Accessing the Impeller
1. Use a 7/16" socket to remove the two plastic bolts and impeller access plate from the pump housing.
Step 10:
1.
2.After removing the impeller access plate, this will allow you to inspect the impeller and check for
debris or damage inside the impeller area.
2.
Page 11

Drive Belt Removal
1. Remove right side drive belt.
Note : Whenputting the drive belts back on, put the LEFT side on first, then the RIGHT side. This
will prevent possible torque damage where the gear box assembly meets the front housing bell,
since the larger support bracket is on the left side of the gearbox assembly.
2. Remove left side drive belt.
Step 11:
Page 12

Intake Removal
Step 12:
1.
NOTE : When removing and reinstalling the Intake, be aware of the 2
plastic washers that seat between the Intake and the base plate.
2.
Page 13
1. Unscrew the 4 screws holding the intake to the base plate, also remove the SS wire baffle.
2. Remove the intake stabilizer from the intake. The stabilizer prevents large debris from entering the cleaner.

Drive Wheel Disassembly
Step 13:
1. Using the snap ring pliers, remove the snap ring from the front wheels and the rear drive wheels.
2.After removing the snap rings from the wheels, pull the front wheels from the base plate and
remove the drive wheels from the gear box assembly.
Note : There is one SS washer on each
side of the gear arm.
1. Front Wheels 2. Drive Wheels
Page 14
Note: There is one 1/8" SS Key on each rear drive wheel It is
important the key is installed into the wheel prior to inserting the shaft.

Drive Wheel Disassembly
1. Use the snap ring pliers to remove the 4 E-Clips from the L & R drive wheels. Remove the 4
plastic washers / spacers.
2. Remove the 2 indicator screws from the drive wheels –Each set of screws indicate LEFT
drive wheel specific or RIGHT drive wheel specific. Below the 2 indicator screws, the letter
L or R will be molded into the wheel.
1. 2.
Step 14:
Page 15

Drive Wheel Disassembly
2. Remove the Gear Ring 3. Remove the Sun Gear
1. Remove the 4 Button Washers
Step 15:
4. Remove the 4 Planetary Gears 5. Remove the Wheel Lock
Page 16

Drive Wheel Reassembly
1. When reinstalling the drive wheels, make sure the Wheel Locks are installed in the correct direction and
position. The photo’s below indicate the correct position and direction.
LEFT DRIVE WHEEL RIGHT DRIVE WHEEL
2. The outside wheel plate screws must match the L or R indicator markings on the outside wheel plates.
2.
L
Page 17
1.
R

Motor Separation
Step 16:
1. Use a 1/4" allen wrench to remove the 2 bolts and washers. Once these are removed, lift the motor from
the base plate.
2. Use a 1/2" socket to remove the 5 bolts and washers that hold the motor to the pump housing.
1. 2.
3. Use a flat tip screw driver to remove the 4 impeller screws.
4. Unscrew the 2 screws and 1 - 7/16” bolt to separate the motor from the housing bell.
3.
Page 18
4.
Left View Right View