Hearth & Home IntelliFire Touch IFT2-RC450 User manual
1Hearth & Home Technologies • IFT2-RC450 Installation Instructions • 2564-981 • 5/23
Leave this manual with party responsible for use
and operation.
IFT2-RC450
IntelliFire Touch®2.0 Remote Control
Installation Instructions
1. Introduction
The IntelliFire Touch Remote Control (IFT2-RC450) is a
hand-held wireless remote that is designed to control the
functions of Hearth & Home Technologies (HHT) products
equipped with IntelliFire Touch®technology. It can be
-
mate and programmable timer functions of an appliance.
The RC450 is also equipped with a temperature sensor
which allows its use as a thermostat to set the desired
room temperature.
2. Installation
A. Precautions
The IFT2-RC450 is tested and safe when installed in ac-
cordance with this installation manual.
• DO NOT
the components included with this remote.
•
•
e RC450 is approved for interior
applications.
NOTICE! Keep remote control out of reach of children.
Hearth & Home Technologies disclaims any responsibility
• Installation and use of any damaged system component.
• Installation other than as instructed by Hearth & Home
Technologies.
by Hearth & Home Technologies.
Any such action may cause a re hazard.
installation and operation.
B. Kit Contents
• IFT2-RC450 Remote Control
• IFT2-RFM Radio Frequency Module
• AAA Alkaline Batteries (4)
• Wall Mount
• 1 inch #6 Screws (2)
• Drywall Anchors (2)
C. Installation Steps
CAUTION! Do not install damaged components. If
you received components that are damaged, contact your
dealer for assistance.
1. Remove the contents from the packaging.
2. Locate the IntelliFire Touch electronic control module
(IFT2-ECM) in the control cavity of the appliance and
See Figure 1.
tabs and pushing the RFM into the ECM until both
tabs snap into position. Ensure the two components
are fastened securely to one another. Be sure to
power down the ECM before inserting the RFM. See
Figure 1.
Figure 1 Connect IFT2-RFM to IFT2-ECM
“OFF” POSITION“OFF” POSITION
Hearth & Home Technologies • IFT2-RC450 Installation Instructions • 2564-981 • 5/23 2
Figure 2 Install Batteries, Child Safety Switch, and Brand / Dealer
Programming
4. Move the three-position switch on the IFT2-ECM to
-
cur to indicate that the system is ready.
installing batteries.
6. Remove the battery cover from the back of the RC450
and install the four AAA batteries in the proper orien-
tation marked in the battery cavity. Ensure the child
-
7. Program the RC450 for the correct brand of appliance
-
tion E of this instruction.
D to pair the RC450 to the ECM.
BRAND/DEALERBRAND/DEALER
PROGRAMMING (P)PROGRAMMING (P)
CHILD UNLOCKCHILD UNLOCK CHILD LOCKCHILD LOCK
BATTERY COVERBATTERY COVER
D. Pairing the IFT2-RC450 to the Electronic
Control Module (IFT2-ECM)
CAUTION! Risk of Burns! DO NOT program the IFT
Remote Controls to the IFT2-ECM when ame or cold
climate function is on, or when appliance is hot.
steps in Section D.a below.
NOTICE! There is no need to re-pair if additional com-
ponents are added such as blowers, lights or power vent
after initial pairing.
a. Pairing new IFT2-RC450 to Electronic
Control Module (IFT2-ECM)
to indicate that the system is ready.
NOTICE! If the green LED continues to blink slowly
(system is searching for a clear channel), wait until it
stops before proceeding to step 2.
2. Locate the pairing hole on the ECM. See Figure 4.
green LED will blink for 14 seconds. During the 14
fan to energize momentarily.
on the gray indicator bar located at the top of the RC450
screen. Tap on the pairing icon as shown in Figure 5. If
NOTICE! The IFT2-ECM can only be paired with a
combination of one RC150U and two IFT2-RC450’s up to
a maximum of three remote controls at any one time. To
program all remote controls to IFT2-ECM repeat the same
steps separately for each RC150U and each IFT2-RC450.
Hearth & Home Technologies • IFT2-RC450 Installation Instructions • 2564-981 • 5/23
b. Re-Pairing existing IFT2-RC450 after add-
ing IFT2-PACM, blower kit, light kit or
power vent
NOTICE! Paring the IFT2-RC450 to the IFT2-ECM is NOT
REQUIRED when adding an IFT2-PACM. Connect the AC
input power and peripheral accessories to the IFT2-PACM,
then move the IFT2-ECM slider switch to the REMOTE posi-
tion. The IFT2-RC450 will automatically detect connected
peripheral accessories.
NOTICE! During re-pairing, some versions of the
IFT2-RC450 may display “Now pairing remote to product”
before being able to reach the diagnostic menu on remote.
This message will impair the ability to access the pairing
ICON button. See Figure 3.
Figure 3 Pairing Remote
If the “Now pairing remote to product” icon occurs:
verify that the IFT2-PACM is powered by 120 VAC.
to indicate that the system is ready.
clip (or similar object).
4. Locate the pairing hole on the ECM. See Figure 4. Using
accessories such as lights or fan to energize momentarily.
on the gray indicator bar located at the top of the RC450
screen. Tap on the Pairing icon as shown in Figure 5.
Successful pairing will be indicated by a double beep from
the ECM.
Figure 4 Pairing IFT2-ECM
Figure 5 IFT2-RC450 Wall Mount / Pairing Screen
REMOTE POSITIONREMOTE POSITION PAIRING HOLEPAIRING HOLE
GREEN LEDGREEN LED
Hearth & Home Technologies • IFT2-RC450 Installation Instructions • 2564-981 • 5/23 4
Figure 7 Install the Wall Mount
F. Wall Mount Installation (Optional)
1. Detach the IFT2-RC450 from the wall mount.
two #6 screws and wall anchors provided. See Figure
7.
See Figure 7.
E. Brand/Dealer Programming Procedure
This procedure allows the dealer to select the brand input
and dealer information for the consumer’s use.
The contact information will be accessible to the consumer
It is also displayed automatically in the event of an issue
with the appliance or as a maintenance reminder.
To access these selections and program your contact
1. Insert batteries into the IFT2-RC450. Wait for a beep
2. Locate the programming hole on the back side of the
battery cover as shown in Figure 2.
the programming button. This sequence must be done
while the screen is illuminated.
4. Select your choice of product brand from the list on the
RC450 screen as shown in Figure 6.
5. Enter the name of the dealer or service company that
will service this customer by entering the name on the
screen.
6. Enter the telephone number that the customer will use
to contact the service company or dealer.
7. Enter the appliance serial number.
that the programming process is complete.
NOTICE! The screen will time out after 9 seconds if a
selection is not made. If this occurs, return to step 2 to
access the selections and continue the programming
process.
Figure 6 IFT2-RC450 Branding Screen
5Hearth & Home Technologies • IFT2-RC450 Installation Instructions • 2564-981 • 5/23
G. LCD Screen Calibration Procedure
This procedure allows the dealer to calibrate the touch
screen in the event that the screen becomes unresponsive
to touch commands.
1. Insert the batteries and within one second press and
hold the LCD screen. Continue pressing on the LCD
screen for 6-8 seconds. The following screen will
display.
Figure 8 Performing Touch Screen Calibration
2. Touch screen to continue. See Figure 9.
will be prompted to repeat this clockwise around the
four corners of the screen.
Figure 9 Touch and Release
the following screen appears. See Figure 11.
Figure 10 Touch and Release
4. Touch screen anywhere to return RC450 to normal
screen display.
Figure 11 Touch anywhere on the Screen
Hearth & Home Technologies • IFT2-RC450 Installation Instructions • 2564-981 • 5/23 6
HOT
This indicates that the appliance is still hot for 20 minutes
Remote Control
Battery
Remote control battery life indicator. If the batteries on
Refer to Replace Remote Batteries Section.
NOTICE! To extend the time between replacing batteries,
Lithium Ion and rechargeable NiMH AAA batteries can be
used.
Cold Climate
air inside your appliance warm while not in use. It is a
useful feature in colder weather to minimize condensa-
tion on the appliance glass.
NOTICE! This feature is disabled when a Power Vent is
installed on the appliance.
NOTICE! The continuous pilot will automatically turn OFF
after 166 hours if appliance is not actively used. If Flame
ON is activated before 166 hours, the automatic timer will
re-start.
Temperature Display
Diagnostics Menu
Tap anywhere in the gray indicator bar area to display all
detected.
Pairing
remote is paired to your appliance and can operate it.
to an IFT2-ECM. Please contact your dealer and report
this issue.
Call Dealer - Pilot Flame Error
Call Dealer - Power Vent Error
functional. Please contact your dealer to report this issue.
dealer and report this issue. Refer to troubleshooting
guide.
Call Dealer - Appliance Safely disabled
dealer and report this issue.
Call Dealer - Heat Management Error
blower or fan is not functional. Please contact your dealer
and report this issue.
Backup Battery
The battery life indicator is for a backup power source
for the IFT2-ECM located inside your appliance. It is
intended to operate the appliance in the event of a power
failure. Consult your owner’s manual for your appliance
on how to utilize this feature.
Batteries should only be used as an appliance power
source in the event of a power outage. Batteries should
not be used as a primary long-term power source.
NOTICE! Battery backup is not available if a Power Vent
is installed.
H. Indicators
7Hearth & Home Technologies • IFT2-RC450 Installation Instructions • 2564-981 • 5/23
Fan will turn on within 3 minutes
appliance. This allows the air to be heated to a comfortable
temperature before the fan circulates it.
Remote Control Communication
Error
appliance. Verify that you have power to your appliance.
the screen to activate the remote control. It may take
several minutes for remote control to re-establish pairing.
Sorry your appliance did not start.
Try again by pressing Flame On.
command. Verify that you have power and gas to your
that the appliance accepts command with an audible
Replace Remote Batteries
replacement before using remote to control appliance.
installing batteries.
2. Remove the battery cover from the back of the RC450
and install the four AAA batteries in the proper orien-
tation marked in the battery cavity. Ensure the child
-
Figure 12 Install Batteries & Child Safety
OR
Must Replace Remote Batteries to Operate
Appliance
BRAND/DEALERBRAND/DEALER
PROGRAMMING (P)PROGRAMMING (P)
CHILD UNLOCKCHILD UNLOCK CHILD LOCKCHILD LOCK
BATTERY COVERBATTERY COVER
NOTICE! If one or more of the batteries lacks a full
IFT2-RC450 may emit a continuous beeping noise.
Maintenance
-
ensure your appliance is operating at peak performance.
1. Wake-up your remote control display by touching
anywhere on the touch screen.
2.
the main menu.
Indicators (continued)
Hearth & Home Technologies • IFT2-RC450 Installation Instructions • 2564-981 • 5/23 8
3. Troubleshooting
Symptom Possible Cause Corrective Action
The appliance does not
respond to commands from the
IFT2-RC450 or display does
not light up when screen is
touched.
Batteries are depleted.
Batteries are incorrectly
oriented.
Verify batteries are installed in correct orientation as
shown on batteries receptacle.
The display on IFT2-RC450
lights up when screen is
touched but it does not respond
to commands.
Touchscreen has lost
calibration.
Touchscreen needs to be re-calibrated. Follow step from
Section G to recalibrate the screen.
Check child lock icon located at the top of the IFT2-
position.
The IFT2-RC450 emits a
constant beep when batteries
are inserted
inserted batteries has a
very low charge.
-
teries.
is misaligned.
Visually inspect the battery terminals for misalignment
IFT2-RC450.
The IFT2-RC450 displays the
Dealer information is not
programmed into the IFT-
RC450.
and appliance is fully available for use. Call dealer to
have them program the IFT2-RC450.
The IFT2-RC450 displays the
to schedule maintenance.
The appliance maintenance
of operation.
regular maintenance check. Call your dealer to schedule
-
Thermostat function does not
appear to be controlling room
temperature properly.
The IFT-RC450 is placed
at a very short distance
or too far away from the
appliance.
Try to keep the IFT2-RC450 close to the appliance but
not directly in front of it. The IFT2-RC450 acts as the
room temperature sensor when in thermostat mode.
IFT-RC450 is placed in the
path of an air draft or vent.
Move the IFT2-RC450 away from the direct path of air
-
perature sensor.
Flame Modulation
The IFT system is designed to automatically adjust the
modulation will result in more control of the tempera-
The IFT2-RC450 displays the
Functioning as intended.
The appliance has a three minute delay timer before the
-
pliance to be heated before being pushed into the room.
NOTICE! Please contact your Heart & Home Technologies dealer if the Corrective Actions do not resolve the issues with
your appliance.
9Hearth & Home Technologies • IFT2-RC450 Installation Instructions • 2564-981 • 5/23
Symptom Possible Cause Corrective Action
The IFT2-RC450 displays
the following message on-
Low batteries in the IFT2-
RC450. Install new batteries in the IFT2-RC450.
The IFT2-RC450 is
displaying an incorrect
brand.
The IFT2-RC450 was
programmed incorrectly.
Call dealer to have them program the IFT2-RC450 with
correct branding. The IFT2-RC450 is still fully functional
immediately and instead
a two minute timer is
displayed.
Power vent or convection
blower is installed on the
appliance.
The IFT2-RC450 displays
the following message on-
disabled. Call dealer for
In addition the LED indicator
twice red and once green
sense wire (white) is shorted
to chassis ground.
Verify that pilot sense and ignitor leads are not shorted
to chassis ground and the protective covering has not
melted or is cut. Replace pilot if necessary.
The IFT2-ECM is unable
sensing rod.
Measure pilot sense lead resistance. If more than 1
replace pilot.
Ignitor and sense wires are
incorrectly wired.
Verify that the sense lead (white) is securely terminated
IFT2-ECM.
sparks from the ignitor.
and discharges consistently between the hood and the
The IFT2-RC450 does not
pair
or unpair from the IFT2-
ECM.
The IFT2-ECM is not
connected to its power
source.
Verify the IFT2-ECM is connected to power and the three
is preventing the IFT2-ECM
and IFT2-RC450 from
communicating.
The IFT2-ECM and IFT2-RC450 operate on the 915MHz
radio band. Allow up to 10 minutes for the IFT2-ECM and
IFT2-RC450 to establish contact. If the problem does not
ECM and IFT2-RC450 and repeat the pairing process.
The IFT2-RC450 displays
the following message on-
Communication
Verify home circuit breaker is on and master reset is on
(if equipped).
Check power to appliance or if the IFT2-ECM battery
in backup.
IFT2-ECM Mode
IFT2-ECM Power Verify the IFT2-ECM connected to AC adapter and AC
IFT2-ECM no longer paired to
IFT2-RC450.
Follow instructions on pairing IFT2-RC450 to the Elec-
tronic Control Module (IFT2-ECM).
Troubleshooting (continued)
Hearth & Home Technologies • IFT2-RC450 Installation Instructions • 2564-981 • 5/23 10
Troubleshooting (continued)
Symptom Possible Cause Corrective Action
The IFT2-PACM does not
respond to commands from
the IFT2-RC450.
IFT2-PACM was newly
installed and not paired.
Make sure that the pairing procedure has been followed
especially if the IFT2-PACM was newly installed.
The power cord between
is disconnected.
Make sure the power cable is properly inserted into the
IFT2-PACM and IFT2-ECM
are not latched.
Check the connection between the IFT2-PACM and
IFT2-ECM by making sure they are latched together.
IFT2-RC450 display the
following message on-
Convection blower
malfunction.
is set to highest level on the IFT2-RC450. If the voltage
measured is close to 120VAC then power down the ap-
pliance and install a new fan and verify if the issue has
been resolved.
Fuse in IFT2-PACM is blown.
-
fan is set to highest level on the IFT2-RC450. If voltage
IFT2-PACM is not responding
to IFT2-RC450.
IFT2-PACM has 120 VAC power. Then power cycle the
Fan is not plugged into IFT2-
PACM. Check wiring and connections.
Spade connectors are
miswired.
Some fans may be connected to the IFT2-PACM using
appliance and check to see if the wires on either end of
the spade connector do not match in color as they might
be miswired.
the IFT2-RC450 does not
function properly.
Stepper motor is
not connected or is
malfunctioning.
Check if the 4 pin wiring harness from the stepper mo-
tor is connected to the IFT2-ECM.
IFT2-RC450 displays the
following message on
appliance did not start. Try
again by pressing Flame
Accumulation of air in gas
of appliance inactivity. Gas
control system failure.
Verify that appliance has power and gas. Verify that the
-
Hard Lockout Error
Verify hard code lockout
(RC450 error condition
ECM).
-
tact your dealer for service.
11 Hearth & Home Technologies • IFT2-RC450 Installation Instructions • 2564-981 • 5/23
Please contact your Hearth & Home Technologies
dealer with any questions or concerns.
For the location of your nearest
please visit www.hearthnhome.com.
Regulatory Certication
• United States
• Canada
United States
The IFT2-RC450 complies with all applicable FCC
and device functions.
Canada
(RSS).
This device complies with Industry Canada license
-
-
sired operation of the device.
-
-
est susceptible d’en compromettre le fonctionnement.
The IFT2-RC450 is labelled with a unique FCC ID
number. The label is placed underneath the left side of
battery cover of the IFT2-RC450 remote control housing.
This device complies with Part 15 of the FCC Rules.
and
including interference that may cause undesired op-
eration.
The IFT2-RC450 label displays the Industry Canada
This equipment has been tested and found to comply
part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interfer-
ence in a residential installation.
-
is no guarantee that interference will not occur in a par-
ticular installation.
If this equipment does cause harmful interference to
-
aged to try to correct the interference by one or more of
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment
and receiver.
• Connect the equipment into an outlet on a circuit
-
ed.
technician for help.
the party responsible for compliance could void the
user’s authority to operate the equipment.
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