HearthStone DVI 38 User manual

Hearthstone Quality Home Heating Products, Inc. ®
DVI-38 Model 8850
Manual: 6400-40472
R: 11/21/2012
DVI 38
(Model 8850)
GAS-FIRED
DIRECT-VENT INSERT
Owner's Manual
Installation
&
Operating Instructions
Read This Manual in Its Entirety
Operate And Maintain This Gas Heater According
To This Instruction Manual.
SAVE THESE INSTRUCTIONS!
W/N 20535 .
WARNING: FOLLOW THE INFORMATION IN THESE
INSTRUCTIONS EXACTLY, IF NOT, A FIRE OR
EXPLOSION MAY RESULT CAUSING PROPERTY
DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.
WARNING: DO NOT STORE OR USE GASOLINE OR
ANY OTHER FLAMMABLE VAPORS AND LIQUIDS
NEAR THIS OR ANY OTHER GAS APPLIANCE.
WHAT TO DO IF YOU SMELL GAS:
Do not try to light any appliance.
Do not touch electrical switches; do not use the phone in
your building.
Immediately call your gas supplier from a phone outside
the structure. Follow your gas supplier’s instructions.
If you cannot reach your gas supplier, call the fire
department or 911.
A qualified installer, service agency, or gas supplier must
perform installation and service of this appliance. In the
Commonwealth of Massachusetts, all installation of gas lines
and gas fittings must be performed by a licensed gas fitter or
licensed plumber.
AVERTISSEMENT: ASSUREZ-VOUS DE BIEN SUIVRE
LES INSTRUCTIONS DONNÉ DANS CETTE NOTICE
POUR RÉDUIRE AU MINIMUM LE RISQUE D’INCENDIE
OU POUR ÉVITER TOUT DOMMAGE MATÉERIEL,
TOUTE BLESSURE OU LA MORT.
AVERTISSEMENT: NE PAS ENTRESPOSER NI
UTILISER D’ESSENCE NI D’AUTRE VAPERURS OU
LIQUIDES INFLAMMABLES DANS LE VOISINAGE DE
CET APPRAREIL OU DE TOUT AUTRE APPAREIL.
QUE FAIRE SI VOUS SENTEZ UNE ODEUR DE GAZ:
Ne pas tenter d’allumer d’appareil.
Ne touchez à aucun interrupteur. Ne pas vous servir des
téléphones se trouvant dans le batiment où vous vous
trouvez.
Appelez immédiatement votre fournisseur de gaz depuis un
voisin. Suivez les instructions du fournisseur.
Si vous ne pouvez rejoindre le fournisseur de gaz, appelez
le service dos incendies.
L’installation et service doit être exécuté par un qualifié installer,
agence de service ou le fournisseur de gaz.

Intentionally Blank

Hearthstone Quality Home Heating Products, Inc. DVI-38 Model 8850
3
Information Sheet
Use this page to record all relevant information concerning the purchase, installation, and maintenance of your
DVI 38 Model 8850 Direct-Vent Fireplace Insert. This information will facilitate servicing, purchase of
replacement parts, and warranty claims (if necessary). Keep your original receipt as proof of purchase.
Serial Number:
Fuel type:
Natural Gas
Liquid Propane
Sold by:
Date of Purchase:
Address:
Phone:
E-mail
Website:
Installed by:
Date of Installation:
Address:
Phone:
E-mail
Website:
Gas Supplier:
Address:
Phone:
E-mail
Website:
Read this Owner’s Manual before installing, or operating your DVI 38. Retain this manual for future reference.
SERVICE RECORD
Date
Who Performed Work
Work Performed
Notes:
WHAT WHEN
Firebox Cleaning............. annually
Glass Cleaning................ as needed
Door Gasket.................... Replacement as needed

Hearthstone Quality Home Heating Products, Inc. DVI-38 Model 8850
4
Table of Contents
INTRODUCTION ...........................................................................................................................................................5
SAFETY &GOOD PRACTICES......................................................................................................................................6
SPECIFICATIONS.........................................................................................................................................................9
DVI 38 8850 Model Overview................................................................................................................................... 11
Control Functions ..................................................................................................................................................... 13
INSTALLATION PREPARATION....................................................................................................................................15
Codes....................................................................................................................................................................... 15
Items Required for Installation.................................................................................................................................. 15
Packing List.............................................................................................................................................................. 15
Unpacking and Inspection........................................................................................................................................ 15
CLEARANCES TO COMBUSTIBLES..............................................................................................................................18
Clearance to Combustibles ...................................................................................................................................... 18
Hearth Requirement/Floor Protection....................................................................................................................... 18
VENTING INFORMATION.............................................................................................................................................21
Venting Components................................................................................................................................................ 21
ELECTRICAL SYSTEM INFORMATION ..........................................................................................................................25
GAS SUPPLY &CONNECTIONS..................................................................................................................................26
Gas Connections...................................................................................................................................................... 27
BAFFLE,LOG SET,&SCREEN PLACEMENT ...............................................................................................................28
Installation of the Baffle............................................................................................................................................ 28
Installation of the Log Set......................................................................................................................................... 29
Completing the Installation ....................................................................................................................................... 30
Installation of the Screen.......................................................................................................................................... 30
Removal of Log Set.................................................................................................................................................. 30
Surround Installation................................................................................................................................................. 31
Façade Installation ................................................................................................................................................... 31
LIGHTING &OPERATION ...........................................................................................................................................32
Lighting Instructions.................................................................................................................................................. 32
Initial Adjustments .................................................................................................................................................... 32
Daily Operation......................................................................................................................................................... 34
ROUTINE MAINTENANCE AND CARE...........................................................................................................................36
Cleaning ................................................................................................................................................................... 36
Monthly (or as needed):............................................................................................................................................ 36
Annually:................................................................................................................................................................... 36
As Needed:............................................................................................................................................................... 38
REPLACEMENT PARTS &ACCESSORIES LIST.............................................................................................................39
TROUBLESHOOTING..................................................................................................................................................40
RATING LABEL .........................................................................................................................................................42

Hearthstone Quality Home Heating Products, Inc. DVI-38 Model 8850
5
Introduction
Congratulations on your purchase of the DVI 38
Model 8850, Gas-Fired Direct-Vent Insert. The DVI
38, by Hearthstone, incorporates the latest in direct
vent gas technology, which will provide you with
ease of use, clean, and efficient heat for years to
come. The DVI 38’s copious glass, sleek styling, and
enameled or painted façade options gives the DVI
38 ambiance and a pleasing look that enhances any
room.
However, as with any gas appliance, the unit must
be properly and safely installed and maintained by
qualified service personnel to ensure safe and
trouble-free operation.
DVI 38 Model 8850 features:
1. The most realistic looking gas fire available
today with highly detailed logs.
2. Heat Wave® refractory firebox liner to reflect the
heat into your room in the most efficient way
possible.
3. Real Platinum glowing embers, for instant glow
and realism.
4. Child safety screen to reduce the risk of severe
burns on the front glass.
5. Smart thermostatic remote control with split
burner technology for a full range of heat output.
6. Integral, quiet, and efficient room air circulating
fan –standard.
7. Battery backup to maintain basic functionality
during power outages (up to a week on fresh
batteries).
The Proflame System Features:
1. Thermostatic Remote Control
a. Twelve (12) flame levels, adjustable via
the remote
b. Split Burner control via remote
c. Six (6) blower speeds, adjustable via the
remote
d. Thermostatic mode to turn on/off based
upon room temperature.
e. “Smart” thermostatic mode to modulate
flame levels automatically as the unit
approaches the set point temperature.
f. Firebox Accent Light controlled by the
remote.
2. The option to toggle back and forth between an
Intermittent (IPI) or Continuous (CPI) pilot mode.
a. The IPI (Summer) mode allows the most
efficient use of gas, burning the pilot
only when the thermostat calls for the
burner to ignite.
b. The CPI (Winter) mode runs the pilot
continuously keeping the firebox warmer
thus promoting better draft in colder
weather.
3. “Child-safe” lock-out on remote control.
4. “Low Battery” indicator for Transmitter on remote
control
Read this Owner’s Manual
Operate and maintain this gas heater according to
the instructions in this manual. For your safety, and
years of trouble free operation, read this manual in
its entirety.
Insert Must Be Installed and Maintained By
Qualified Service Personnel
Verify the gas connections and that venting systems
supply adequate combustion and ventilation air to
meet the requirements of local, regional or national
installation codes.. Qualified service personnel must
inspect the gas heater before use, and at least
annually.
Manufactured & warranted by:
Hearthstone Quality Home heating Products, Inc.
317 Stafford Ave.
Morrisville, VT 05661
www.hearthstonestoves.com
[e-mail]