Heatilator Fi36S Manual

6/15 33734 Rev N 1
INSTALLATION & OPERATING INSTRUCTIONS
IMPERIAL GAS LOGS
Fi36S Fi36SL Fi36M Fi36ML
Fi42S Fi42SL Fi42M Fi42ML
FOR RESIDENTIAL USE
WARNING!
Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage.
Refer to this manual. For assistance or additional information, consult a qualied installer, service agency or
the gas supplier.
WARNING: If the information in this manual
is not followed exactly, a re or explosion may
result causing property damage, personal
injury or loss of life.
— Donotstoreorusegasolineorotherammable
vapors and liquids in the vicinity of this or any other
appliance.
— Whattodoifyousmellgas
 • Donottrytolightanyappliance.
 • Donottouch any electrical switch;donot use
anyphoneinyourbuilding.
 • Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
 • Ifyoucannotreachyourgassupplier,callthere
department.
— Installation and service must be performed by a
qualiedinstaller,serviceagencyorthegassup-
plier.
Heatilator, a brand of Hearth & Home Technologies
7571 215th Street West, Lakeville, MN 55044
www.heatilator.com

2 33734 Rev N 6/15
PLEASE RETAIN THIS MANUAL FOR FUTURE REFERENCE
Installation and service must be performed by a qualied installer, service
agency or the gas supplier.
Safety Precautions
1. Pleasereadtheseinstallationinstructionscompletelybeforebeginninginstallationprocedures.Failureto
followthemcouldcauseanappliancemalfunctionresultinginseriousinjuryand/orpropertydamage.
2. Alwayscheckyourlocalbuildingcodespriortoinstallation.Theinstallationmustcomplywithalllocal,regional,
state and national codes and regulations.
3. NEVERleavechildrenunattendedwhenthereisareburninginthereplace.
4. ThisGasLogSetapplianceisfactorybuilttoburnnaturalorpropanegas.Agasconversionkit(toconvert
fromnaturalgastopropane,orpropanetonaturalgas)isavailablefortheImperialSeries.
5. Theuedampermustbeopenatalltimeswhentheapplianceisinuse.
6. Whileservicingthislogset,alwaysshutoffanyelectricityorgastotheappliance.Thiswillpreventpossible
electricalshockorburns.Also,makesurethereplaceiscompletelycooledbeforeservicing.
7. Solidfuelscannotbeburnedinareplacewherethedecorativegasapplianceisinstalled.
8. InordertoinstalltheImperialGasLogSetinthestateofMassachusetts,theCommonwealthofMassachusetts
requirestheexistingreplacedamperberemoved.
Table of Contents
A. ListingsandCodeApprovals...........................................................................................................................................3
B. DescriptionoftheImperialGasLogSet..........................................................................................................................3
C. ImportantInformation ......................................................................................................................................................5
D. Step-by-StepInstallation .................................................................................................................................................6
E. OperatingInstructionsforthe“M”Series ......................................................................................................................10
F. OperatingInstructionsforthe“S”Series....................................................................................................................... 11
G. GlassDoors...................................................................................................................................................................12
H. Cleaning ........................................................................................................................................................................12
I. InspectingtheVentingSystem......................................................................................................................................12
J. ImportantSafeguards....................................................................................................................................................13
K. Servicing........................................................................................................................................................................13
L. OwnerRegistration/Warranty ........................................................................................................................................13
M. ReplacementParts........................................................................................................................................................13
N. Troubleshooting-“M”Series.........................................................................................................................................20
O. Troubleshooting-“S”Series .........................................................................................................................................21
P. AccessoryParts(For“M”SeriesOnly)..........................................................................................................................22
Warranty........................................................................................................................................................................23
WARNING!
This appliance is tested and listed for use only with the optional accessories listed in these instruc-
tions. Use of optional accessories not specically tested for this appliance could void the warranty
and/or result in a safety hazard.
Note: Anarrow() foundinthetextsignieschangeincontent.


6/15 33734 Rev N 3
ImperIal Gas loG set InstallatIon InstructIons
A. Listings and Code Approvals
TheImperialSeriesGasLogSethasbeentestedandlistedintheU.S.inaccordancewithANSI Z21.60-1996(GasLog
Set).InCanadatheImperialSeriesGasLogSethasbeentestedandapprovedinaccordancewithCGA 2.26-M96.Ithas
beenlistedbyUnderwritersLaboratoriesInc.forinstallationandoperationintheUnitedStatesandCanadaasdescribed
intheseInstallationandOperatingInstructions.AllcomponentsareUL,AGA,CGAorCSAsafetycertied.
Checkwithyourlocalbuildingcodeagencypriortoinstallingthisappliancetoensurecompliancewithlocalcodes,includ-
ingtheneedforpermitsandfollow-upinspections.Intheabsenceoflocalcodes,complywiththeNational Fuel Gas
Code, ANSI Z223.1-Latest EditionintheU.S.;inCanada,theCAN/CGA B149 Installation Codes.Ifanyassistanceis
requiredduringinstallation,pleasecontactyourdealerformoreinformationorvisit:www.hpba.org/staysafe.
HEATILATOR®isaregisteredtrademarkofHearth&HomeTechnologiesInc.
WARNING!
This Heatilator appliance and its components are designed to be installed and operated as a system.
Any alteration to or substitution for items in this system, unless allowed by these installation instruc-
tions, will void the Underwriters Laboratories listing and may void the product warranty. It may also
create a hazardous installation. Read through these instructions thoroughly before starting your
installation and follow them carefully throughout your project.
WARNING!
Do not use this appliance if any part has been under water. Immediately call a qualied service techni-
cian to inspect the appliance and to replace any part of the control system and any gas control which
has been under water.
B. Description of the Imperial Gas Log Set
The HEATILATOR® Imperial Gas Log Set
consists of the following:
1. Burner/HearthAssembly
2. GrateAssembly
3. FourFiberLogs
Optional components include:
RC-BATT-HTLRemoteControl(M-Seriesonly)
Imperial Series Nomenclature
Tools and building supplies nor-
mally required for installation:
Pliers
Phillipsscrewdriver
Tapemeasure
Crescentwrenches
Non-corrosiveleak-checksolution
Note: Theillustrationsanddiagramsusedthroughout
these installation instructions are not drawn to
scale.
Fi42ML Logset Order Code Number
Fi ImperialSeriesLogSet
36 36”LogSet
42 42”LogSet
M IntermittentPilot
S SafetyPilotManualValve
NoSufx NaturalGas
L PropaneGas

4 33734 Rev N 6/15
Thesegaslogsetsareavailablewithdifferentvalvesystems.TheFi36S,Fi36SL,Fi42SandFi42SLsetsuseaseparate
regulatorandvalvesystem,andtheFi36M,Fi36ML,Fi42MandFi42MLsetsuseacombinationcontrolwithanintermit-
tentpilot.Bothvalvesystemsareavailableinnaturalorpropanegas.Onlythe“M”Seriescanbeusedwithanoptional
remotecontrol(RC-BATT-HTL).
Conversionkitstoconvertfromnaturalgastopropaneorfrompropanetonaturalgasareavailable.
• Theconversionkitsforall“M”serieslogsetsare:
- DCKP toconvertfromnaturalgastopropane
- DCKN toconvertfrompropanetonaturalgas.
• Theconversionkitsforall“S”serieslogsetsare:
- CKMP toconvertfromnaturaltopropanegas
- CKMN toconvertfrompropanetonaturalgas.
TheseHEATILATOR®gaslogsetsandcomponentshavebeentestedandwilloperatesafelywheninstalledinaccor-
dancewiththisinstallationmanual.Thisdecorativeapplianceisahighlyengineeredsystem.UnlessyouuseHEATILA-
TOR®componentswhichhavebeendesignedforthesystem,youmaycreatearehazard.
Gaspressure
BTU/hr.Input
Model No. BTU/Hr. Input Orice
Fi36M
60,000
.152
Fi36ML .093
Fi36S .169
Fi36SL .093
Fi42M
80,000
.182
Fi42ML .110
Fi42S .228
Fi42SL .110
Gas Pressure
Inletgassupplypressure(NG) 4.5(min)-7.0(max)in.w.c.
Optimalmanifoldpressure(NG) 3.5in.w.c.
Inletgassupplypressure(LP) 11.0(min)-14.0(max)in.w.c.
Optimummanifoldpressure(LP) 10in.w.c.

6/15 33734 Rev N 5
ImperIal Gas loG set InstallatIon InstructIons
C. Important Information
Installer:Pleaseleavetheseinstructionswiththeowner.
Owner: Please retain these instructions for future reference.
Important: Read these instructions carefully before making installation.
• Thisappliancemustbeinstalledonlyinasolid-fuelburning(woodburning)replacewithaworkingueand
constructedofnoncombustiblematerials.
• Theapplianceareamustbekeptclearandfreefromcombustiblematerials,gasolineandotherammable
vapors and liquids.
• Areplacescreenmustbeinplacewhenthelogsetisburningand,unlessotherprovisionsforcombustion
airareprovided,thescreenshallhaveanopening(s)forintroductionofcombustionair.
• Installationandtheprovisionsforcombustionandventilationairmustconformwiththelatesteditionofthe
National Fuel Gas Code ANSI Z223.1orinCanada,thecurrentCAN/CGA-B149.1 and B149.2.
• Inletandoutlettapsareprovidedonthegascontrol(MSeries)foratestgaugeconnection.Replacetheplug
after the test.
• Theapplianceanditsmanualshutoffvalvemustbedisconnectedfromthegassupplypipingsystemduring
anypressuretestingofthatsystemattestpressuresinexcessof1/2PSIG.
• Theappliancemustbeisolatedfromthegassupplypipingsystembyclosingitsindividualmanualshutoff
valveduringanypressuretestingofthegassupplypipesystemattestpressureequaltoorlessthan1/2
PSIG.
• Theminimumsizereplaceinwhichthelogsetcanbeinstalledandtheminimumpermanentfreeopening
thatmustbeprovidedbyeitherthereplacechimneyorchimneydampertoventtheuegasesmustbein
accordancewiththetablesinFigure1.
• Anychimneydampermustbexedsothattheminimumpermanentventopeningwillbemaintainedatall
times(byscrew,boltatdamperedge,orholeindamper.)
• Solidfuelshallnotbeburnedinareplacewhereadecorativegasapplianceisinstalled.
1. High Altitude Installation
ForU.S.installation,appliancesaretestedandapprovedforelevationsfrom0-2000feet.WheninstallingthisImperial
GasLogSetatanelevationabove2000feet,NationalFuelGasCodesrequireadecreaseoftheinputratingbychanging
theexistingburneroricetoasmallersize.Inputshouldbereduced4%foreach1000feetabovesealevel.Checkwith
thelocalgasutilityforproperoricesizeidentication.ThecurrentoriceisavailablefromyourHeatilatordistributor.
 ForCanada,appliancesarecertiedforelevationsfrom0-4500feet.WheninstallingthisImperialGasLogSetatan
elevationbetween0-4500feetinCanada,theinputratingdoesnotneedtobereduced.Wheninstallingthislogsetatan
elevationabove4500feetinCanada,checkwithlocalauthorities.
2. Minimum Dimensions
Figure 1
Minimum Firebox Dimensions Minimum Permanent Free Opening
SetSize Depth Height FrontOpening ChimneyHt.(ft) 36 in. 42 in.
36 in. 13 in. 16 in. 30 in. 10 ft 40 sq in. 40 sq in.
42 in. 13 in. 16 in. 34 in.

6 33734 Rev N 6/15
D. Step-by-Step Installation
Ifthedamperstopdoesn’ttyourapplication,useaper-
manentmeansthatwillkeepthedamperopenatleastto
theminimumventopening.SeeFigure1.
3. Position the Log Set in the Fireplace
Theburnerassemblyshouldbelocatedasfarbackas
possibleandcenteredlefttorightinthecombustioncham-
beroftheventedreplace.
4. Connect the Gas Line
Theapplianceisprovidedwithastainlesssteelexible
connectorandalisted(andCommonwealthofMassachu-
settsapproved)T-handlemanualshutoffvalve.
a. Remove the four screws that secure the burner
assemblytothetoppan.SeeFigure3.
b. Removethefourscrewsthatsecurethetoppanto
thebaseoftheappliance.SeeFigure4.
1. Unpack the Log Set
Carefullyremoveallpartsfromtheshippingcontainer.
Yoursetincludesfourberlogs,aburnerassembly,the
grateassembly,reembers,lavarock,damperstop,and
10”exconnector.
2. Install the Damper Stop
Toinstallthedamperstop:Openthedampertothefully
openpositionandsecureitopenwiththestopasshownin
Figure2.
c. Settheburnerassemblyandtoppanaside.
d. ThegaslineconnectionfortheImperialSeriesGas
LogSetmaybeplumbedfromeithertherightor
left side of the appliance.
e. The1/2”ironpipeincominggaslineshouldbepiped
intothevalvecompartmentfromeithertherightor
leftsideandconnectedtothebrassareconnector
andthe10”stainlesssteelexline(supplied).See
Figure5.
Optional: Seal around the gas line to prevent cold
airleakage.
Note: Onemanualshutoffvalveissuppliedwith
theappliance.Thisappliancemustbeinstalled
with an additional manual shutoff valve (not
supplied)locatednomorethansixfeetfromthe
appliance.
Figure 2 - Damper Operation
Figure 3 - Burner Assembly
Figure 4 - Top Pan
Figure 5 - Gas Line Connection
Note: Havethegassupplylineinstalledinaccordancewithbuildingcodesbyaqualiedinstallerapprovedand/or
licensedasrequiredbythelocality.IntheCommonwealthofMassachusetts,installationmustbeperformedbyalicensed
plumberorgastter.

6/15 33734 Rev N 7
ImperIal Gas loG set InstallatIon InstructIons
f. Bleed the gaslinetoextractanyairthatmayhave
been trapped inside the pipe.All connections
must be tightened and checked for leaks with a
commerciallyavailable,non-corrosiveleakcheck
solution.Besuretorinseoffthesolutionwhendone
leaktesting.DONOTUSEANOPENFLAME.Turn
offthegasaftertheleaktest.
g. Reassemble the top pan with the four screws
removedearlier,andtheburnerassemblywiththe
fourscrewsremovedearlier.
5. Grate Assembly
Thegrateassemblyshouldbepositionedontopofthetop
panandtheburnerassemblies,centeredfromlefttoright
andpulledforwardasfaraspossible.SeeFigure6.
Note: Be sure when reassembling the burner
assemblythattheburnerneckisproperlypositioned
ontheorice.
6. Place the Rock Wool, Fire Glow, Lava
Rock and Vermiculite
a. RockWool
 Placeapproximately1/2”diameterpiecesofrock
woolonthetopoftheburnercoveringthefront2/3
oftheburner.Donotcovertherearrowofburner
ports.Therockwoolshouldalsobeplacedtothe
sidesoftheburneronthetoppanandunderthe
frontbarofthegrateassemblytohidetheburner.
SeeFigure7.
b. FireGlow(Fire98)
 A ame colorant material that also adds to the
realismofthegasapplianceame.Afterplacing
therockwool,sprinklesomeoftheFireGlowon
thetopoftheburnerassemblyandtherockwool.
Figure 6 - Placing the Grate Assembly
c. Lava Rock
Placeonthehearthrefractoryofthereplace,allaround
thelogset.SeeFigure8.
Figure 7 - Rock Wool Placement
Figure 8 - Lava Rock
d. Vermiculite
 Whenplacingthevermiculite,sprinkleitevenlyover
theareacoveredbythelavarock.
e. Itisnotnecessarytousetheentirebagoftherock
wool,theFireGlow,thelavarockorthevermiculite.
Savetheremainingportionsforlateruse.

8 33734 Rev N 6/15
7. Place the Logs
a. RearLog
 Therearlogissuppliedwithlocatingslotsinthe
baseofthelog.Locatetherearlogoverthelocating
tabsattherearofthetoppan.SeeFigure9.
Figure 9 - Rear Log Placement
b. FrontLog
 Thefrontlogissuppliedwithnotchesinthebase
ofthelogtolocatethelogonthegrate.Lineup
thenotchesinthelogwiththegratebarsandpull
thelogforwarduntilitcomesintocontactwiththe
uprightportionofthegratebars.SeeFigure10.
c. TopRightLog
 Thetoprightlogissuppliedwithlocatingslotsin
thebase ofthe log. Locatethe logover thetwo
locating pins found in the rear log and the front log.
SeeFigure11.
Figure 10 - Placing the Front Log
Figure 11 - Top Right Log
Figure 12 - Top Left Log
d. TopLeftLog
 Thetopleftlogissuppliedwithalocatingtabthat
ts into a notch on the top of the front log. See
Figure12.

6/15 33734 Rev N 9
ImperIal Gas loG set InstallatIon InstructIons
8. Intermittent Pilot Ignition
a. ApplianceRequirements:Thisappliancedoesnotrequire110VACsupplyforoperation.
1) A wiringdiagramisshowninFigure13.Abatterypackissuppliedwiththeappliance.Thisappliance
requirestheuseoftwoD-cellbatteries(notsuppliedwiththeappliance)foroperation.
2) Intheeventofapoweroutage,theappliancewillcontinuetooperateifbatteriesareinstalledinthebattery
pack.
Figure 13 - “M” Series Intermittent Pilot Wiring Diagram
b. BatteryReplacement
1) AccessCover-Removetheaccesscoverbylocatingthetwohandtabsoneithersideoftheaccesscover.
Slidetheaccesscovertotherightapproximately1”todisengageitfromthebase.SeeFigure14.
2) BatteryPack-Locatethebatterypackandslideitforwardoutofthebase.SeeFigure15.Replacebatteries
andreinstallthebatterypackintothebase.Thebatterypackisheldinplacebyamagnetlocatedonthe
basepan.
Figure 14 - Access Cover Removal Figure 15 - Battery Replacement
ON/OFF Switch

10 33734 Rev N 6/15
E. Operating Instructions for the “M” Series
LightingInstructions,“M”Series
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a fire or explosion
may result causing property damage, personal injury or loss of life.
A. This appliance has an intermittent pilot. When
lighting the pilot, follow these instructions
exactly.
B. BEFORE LIGHTING smell all around the
appliance area for gas. Be sure to smell next to
the floor because some gas is heavier than air
and will settle to the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use
any phone in your building.
• Immediately call your gas supplier?from a
neighbor's phone. Follow the gas supplier's
instructions.
• If you cannot reach your gas supplier, call
the fire department.
C. Do not use this appliance if any part has been
under water. Immediately call a qualified service
technician to inspect the appliance and to
replace any part of the control system and any
gas control which has been under water.
Due to high surface termperatures, keep children, clothing and furniture away.
Keep burner and control compartment clean. See installation and operating instructions accompanying the appliance.
LIGHTING INSTRUCTIONS
1. STOP! Read the safety instruction label.
2. Turn wall switch to the "OFF" position.
3. Wait five minutes to clear out any gas. If you smell
gas, STOP! Follow "B" on the safety information
label. If you don't smell gas, go to next step.
4. Locate pilot assembly inside unit.
6. If appliance will not operate, follow the instructions "TO
TURN OFF GAS TO APPLIANCE" and call your service
technician or gas supplier.
TO TURN OFF GAS APPLIANCE
1. Turn on/off switch to "OFF".
GAS
CONTROL
KNOB
FLAME
SENSOR
IGNITOR
5. To light pilot and main burner, turn wall switch to "ON".
Do not light by hand.
34006
FOR YOUR SAFETY: Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this
or any other appliance.
PILOT
BURNER

6/15 33734 Rev N 11
ImperIal Gas loG set InstallatIon InstructIons
F. Operating Instructions for the “S” Series
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a fire or explosion may
result causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must be lit by
hand. When lighting the pilot, follow these
instructions exactly.
C. Use only your hand to push in or turn the gas control
knob. Never use tools. If the knob will not push in or
turn by hand, don't try to repair it, call a qualified
service technician. Force or attempted repair may
result in a fire or explosion.
B. BEFORE LIGHTING smell all around the
appliance area for gas. Be sure to smell next to
the floor because some gas is heavier than air
and will settle to the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use
any phone in your building.
• Immediately call your gas supplier?from a
neighbor's phone. Follow the gas supplier's
instructions.
• If you cannot reach your gas supplier, call
the fire department.
D. Do not use this appliance if any part has been under
water. Immediately call a qualified service techni-
cian to inspect the appliance and to replace any
part of the control system and any gas control
which has been under water.
Due to high surface termperatures, keep children, clothing and furniture away.
Keep burner and control compartment clean. See installation and operating instructions accompanying the appliance.
LIGHTING INSTRUCTIONS
1. STOP! Read the safety instruction label. 5. Turn knob on control counterclockwise to "PILOT".
3. Wait five minutes to clear out any gas. If you smell
gas, STOP! Follow "B" on the safety information
label. If you don't smell gas, go to next step.
4. Find pilot--follow metal tube from gas control. The
pilot is behind the burner pan.
6. Push in the knob all the way and hold in. Immediately
light the pilot with the use of a paper match and lighter
rod. Continue to hold the control knob in for about one
minute after the pilot is lit. Release button and it will pop
back up. Pilot should remain lit. If it goes out, repeat
steps 3 through 7.
If button does not pop up when released, stop and
immediately call your service technician or gas supplier.
If the pilot will not stay lit after several tries, turn the gas
control knob to "OFF" and call your service technician
or gas supplier.
7. Turn gas control knob counterclockwise to "ON".
Knob can be turned to "ON" only if the control knob is
popped out.
TO TURN OFF GAS APPLIANCE
1. Turn gas control clockwise to "OFF. Do not force.
2. Turn gas control knob clockwise to "OFF".
PILOT
BURNER
THERMOCOUPLE
34008
FOR YOUR SAFETY: Do not store or use gasoline or other flammable vapors and liquids in the vicinity of
this or any other appliance.
LightingInstructionsforthe“S”Series

12 33734 Rev N 6/15
G. Glass Doors
Ifyourreplaceisequippedwithaglassdoor,theglassdoorsshouldbeinthefullopenpositionwhentheapplianceis
operating.Operatingthereplacewiththeglassdoorsclosedwillblocktheradiantheatoutputofthereplaceandmay
causeincompletecombustionofthenaturalorpropanegasfuel.
IMPORTANT! Alwaysensurethatthewirereplacescreenisclosedwhenthereplaceisoperating.
Yourgaslogsrequirelittlecare.Keeptheburnerassembly,logsandburnerareasurroundingthelogscleanbyvacuum-
ingorbrushingwithadrypaintbrushatleasttwiceayear.
• Alwaysturnoffthegastothepilotbeforecleaning.Forrelighting,refertolightinginstructionslocatedon
pages 10 and 11.
• Alwayskeeptheapplianceclearandfreefromcombustiblematerials,gasoline,andotherammablevapors
and liquids.
• Neverobstructtheowofcombustionandventilationair.Keepthefrontoftheapplianceclearofallobstacles
andmaterials.
• Leaveclearanceofatleast36”fromthefrontofthereplace.
• Theairshuttershouldnotbeblocked.
CAUTION:
The logs can get very hot. Handle only when they
are cool.
CAUTION:
After burning, the log becomes fragile, so take care
in handling.
Thereplaceventingsystemisdesignedandconstructedtodevelopapositiveowadequatetoremoveuegasestothe
outsideatmosphere.Seeventedreplaceinstallationinstructions.
1. A spillage test must be made before the installed appliance is left with the consumer.
a. Closealldoorsandwindowsinthehome.
b. Lightthelogset.
c. Afterthreeminutes,testwithasmokematch,smokecandle,stickincense,orcigarette1”belowthetop
oftheopening(lintel)movingacrossthefullwidth.SeeFigure16.Ifspillage(smokedrawnintotheroom)
occurs,itwillmostlikelybenearthetop,outsidecorners.
Figure 16 - Checking for Spillage
H. Cleaning
I. Inspecting the Venting System

6/15 33734 Rev N 13
ImperIal Gas loG set InstallatIon InstructIons
2. Possible Cures
a. Thedamperneedstobeopenedfurther.
b. Thereplaceopeningneedstobereducedbyaddingadroppanelacrossthetopunderthelintel.
c. Theairsupplyfromoutdoorsneedstobeincreased.Opentheoutsideairkitifthereplaceissoequipped,
orcrackopenadoororwindow.
d. Ifnecessary,seekexpertadvice.Donotoperatethisappliance.
3. Cleaning
Periodicexaminationandcleaningoftheventingsystemofthesolid-fuelburningreplaceshouldbedonebeforeinitial
useandatleastannuallybyaqualiedagency.
1. Other Fuels
a. Althoughyourgaslogsetisveryrealisticinappearance,itisnotarealwoodburningreandmustnotbe
usedforburninganyfuelotherthannaturalorpropanegas.
b. Toavoidirreparabledamagetotheapplianceand/orpersonalinjury,wood,matches,paper,garbageorany
othermaterialmustnotbeplacedorthrownontopofthelogs.
2. Fireplace Safety
a. Toavoidpersonalinjury,donottouchhotsurfaceswhentheapplianceisoperating.
b. Alwaysensurethatthereplacescreenisclosedwhentheapplianceisoperating.
c. Closesupervisionisnecessarywhentheapplianceisbeingusednearchildren.
• Repairandreplacementworkshouldbedonebyaqualiedservicetechnician.
• Always shut off the gas supply and make sure the appliance is cool before beginning any service
operation.
• Alwayscheckforgasleaksafterservicing.
• Alwayscheckforproperventing.
M. Replacement Parts
Partslistswithexplodedviewsfollow.Alwaysincludecorrectname,partnumberandmodelnumberoftheappliance
whenorderingreplacementparts.Contactyourlocaldealertoorderparts.
J. Important Safeguards
K. Servicing
L. Owner Registration/Warranty
Pleasecompleteandreturnyourownerregistrationcardtoensureproperwarrantycoverage.Ifyouwishtocommunicate
withthefactory,writetoHeatilatorTechnicalServicesDept.,Hearth&HomeTechnologiesInc.,1915W.SaundersStreet,
Mt.Pleasant,Iowa52641

14 33734 Rev N 6/15
Service Parts
FI36M, FI36ML
Beginning Manufacturing Date: N/A
Ending Manufacturing Date: Active
Part number list on following page.
Log Set Assembly
Imperial 36” Gas Log Set
1
3
2
4
5
6
7
8
9
11
10
12 13
14 15
16
17
18
03/15


15 33734 Rev N 6/15
Service Parts FI36M, FI36ML
Beginning Manufacturing Date: N/A
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor.
Hearth and Home Technologies does not sell directly to consumers. Provide model
number and serial number when requesting service parts from your dealer or distributor.
Stocked
at Depot
ITEM DESCRIPTION COMMENTS PART NUMBER
1 Back Log SRV32233
2 Front Log SRV32234
3 Top Right Log SRV33732
4 Top Left Log SRV33733
5 Grate Assembly 33743
6 Burner Assembly 33725 Y
7 Control Module 593-592 Y
8 Brass Connector 303-315/5 Y
9Valve NG 593-500 Y
Valve LP 593-501 Y
10 Brass Male Connector 13425
11 Gas Tube 33729
12 Orice NG (.152) 32229 Y
Orice LP (.093) 16752 Y
13 Bulkhead 13405A
14 Pilot Assembly NG 4021-730 Y
Pilot Assembly LP 4021-731 Y
15 Pilot Bracket 33375
16 Battery Pack 593-594A Y
17 ON/OFF Rocker Switch 060-511
18 Access Cover 32238
Damper Stop Assembly 14354 Y
10 in. Flexline 302-320A Y
Dexen Wire Harness 593-590A Y
Wool, Rock, Vermiculite 34010
Lava Rock (2lb. Bag) 4021-296
Mineral Wool 14333B
Vermiculite 28746
"Z" Bracket 32228
Wire Harness Qty 2 req 33995
Conversion Kit NG DCKN Y
Conversion Kit LP DCKP Y
Pilot Orice NG, .021 446-505 Y
Pilot Orice LP, .011 446-517 Y
Regulator NG NGK-DXF Y
Regulator LP LPK-DXF Y
Installation Manual 33734

16 33734 Rev N 6/15
Service Parts FI36S, FI36SL
Beginning Manufacturing Date: Nov 2000
Ending Manufacturing Date: Nov 2006
IMPORTANT:THISISDATEDINFORMATION.Partsmustbeorderedfromadealerordistributor. Hearth and
Home Technologies does not sell directly to consumers.Providemodelnumberandserialnumberwhen
requestingservicepartsfromyourdealerordistributor. Stocked
at Depot
ITEM DESCRIPTION COMMENTS PART NUMBER
1 BackLog SRV32233
2 FrontLog SRV32234
3 TopRightLog SRV33732
4 TopLeftLog SRV33733
5 GrateAssembly 33743
6 BurnerAssembly 33725 Y
7PilotAssemblyNG 33993 Y
PilotAssemblyLP 33994 Y
8 PilotBracket No longer available 33735
9 GasTube No longer available 33989
10 BrassMaleConnector 13425
11 Valve 33992 Y
12 Pipe Nipple 4021-041
13 Regulator 34028
14 OriceNG(.169) 18742
OriceLP(.093) 16752 Y
15 BrassBulkhead 13405A Y
16 BrassConnector-90degree-Flex 4021-045
BrassConnector Pkgof5 303-315/5 Y
DamperStopAssembly 14354 Y
10in.Flexline 302-320A Y
Wool, Rock, Vermiculite 34010
LavaRock(2lb.Bag) 4021-296
MineralWool 14333B
Vermiculite 28746
ConversionKitNG No longer available CKMN
ConversionKitLP No longer available CKMP
2/15
Log Set Assembly
Imperial 36” Gas Log set
5
6
7
8
9
10
11 12 13
14
15
16
1
3
2
4

17 33734 Rev N 6/15
Service Parts
Beginning Manufacturing Date: N/A
Ending Manufacturing Date: Active
FI42M, FI42ML
Part number list on following page.
Log Set Assembly
Imperial 42” Gas Log set
1
3
2
4
5
6
7
8
9
11
10
12 13
14 15
16
17
18
03/15

6/15 33734 Rev N 18
Service Parts
Beginning Manufacturing Date: N/A
Ending Manufacturing Date: Active
FI42M, FI42ML
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement
parts for your appliance please provide model number and serial number. All parts listed
in this manual may be ordered from an authorized dealer.
Stocked
at Depot
ITEM DESCRIPTION COMMENTS PART NUMBER
1 Back Log SRV32233
2 Front Log SRV32234
3 Top Right Log SRV33732
4 Top Left Log SRV33733
5 Grate Assembly 33743
6 Burner Assembly 33725 Y
7 Control Module 593-592 Y
8 Brass Connector Pkg of 5 303-315/5 Y
9Valve NG 593-500 Y
Valve LP 593-501 Y
10 Brass Male Connector 13425
11 Gas Tube 33729
12 Orice NG (.182) 32230
Orice LP (.110) 17235 Y
13 Bulkhead 13405A
14 Pilot Assembly NG 4021-730 Y
Pilot Assembly LP 4021-731 Y
15 Pilot Bracket 33375
16 Battery Pack 593-594A Y
17 ON/OFF Rocker Switch 060-511 Y
18 Access Cover 32238
Damper Stop Assembly 14354 Y
10 in. Flexline 302-320A Y
Dexen Wire Harness 593-590A Y
Wool, Rock, Vermiculite 34010
Lava Rock (2lb. Bag) 4021-296
Mineral Wool 14333B
Vermiculite 28746
"Z" Bracket 32228
Wire Harness Qty 2 req 33995
Conversion Kit NG DCKN Y
Conversion Kit LP DCKP Y
Pilot Orice NG, .021 446-505 Y
Pilot Orice LP, .011 446-517 Y
Regulator NG NGK-DXF Y
Regulator LP LPK-DXF Y
Installation Manual 33734

19 33734 Rev N 6/15

20 33734 Rev N 6/15
Withproperinstallationandmaintenance,yournewdecorativegasapplianceshouldprovideyearsoftrouble-freeservice.
Ifyoudoexperienceaproblem,refertothetroubleshootingguidebelow.Thisguidewillassistyouoraqualiedservice
technicianinthediagnosisofproblemsandthecorrectiveactiontobetaken.
N. Troubleshooting - “M” Series
Symptoms Possible Causes Corrective Action
1Pilotsparks,butwillnotlight
afterrepeatedattempts.
a. Maingasshutoffvalveclosed. Makesurethattheshutoffvalvelocatedonthe
incominggaslineisopen.
b. Air in the gas line. Bleedairoutofthegasline.Retestforgasleaks
afterbleeding.
c. Pilotoriceisplugged,not
allowinggastoow.
Thisrepairrequirestoolsandsomedegreeof
experience.Callaqualiedservicetechnician.
d. Misalignedelectrode. Checksparkgap;sparkshouldbeextending
approximately1/8”tothepilothood.Adjustgapto
giveproperspark.Removehandsfromelectrode
beforeattemptingtospark.
e. No gas supply to the appliance. Checkplumbingtoensuretheappliancehasbeen
hookeduptothegassupplyline.
Thepropanetankisempty.
f. Groundwireloose. Checkthattheblackgroundwirefromtheignition
controlboxissecurelyattachedtotheground.
g. Weakbatteries. Replacewithtwonew“D”sizedbatteries.
2Pilotlights,butwillnotstaylit. a. Weakpilotame. Pilotamemustengulftheamesensor.Cleanand/
oradjustpilotformaximumameimpingementon
amesensor.
b. Loosewireconnection Checkforloosewiresfromthepilottotheignition
controlbox.
c. Faultyamesensor. Checkthewireconnectionintotheignitioncontrol
box.Iftheconnectioniscorrect,replacesensor.
3Pilotdoesnotsparkatall. a. Loosewireconnection. CheckforloosewiresfromOn/Offswitchtoignition
controlandremotecontrol.
b. Remotecontrol. Makesuretheswitchlocatedonthefrontofthe
remotecontrolissettothe“Remote”setting.
c. Weakbatteries. Replacewithtwonew“D”sizedbatteries.