Heatilator Wood Burning Fireplace A36C User manual

1
Installationandserviceofthisreplaceshouldbe
performedbyqualiedpersonnel.Hearth&Home
TechnologiesrecommendsNFIcertiedprofes-
sionals,ortechnicianssupervisedbyan
NFIcertiedprofessional.
WOODBURNING FIREPLACE
Fire Risk.
WARNING
For use with solid wood fuel only.
Other fuels may overfi re and generate poisonous
gases (i.e. carbon monoxide).
Model(s): • DO NOTstoreorusegasolineorotheram-
mablevaporsandliquidsinthevicinityofthis
oranyotherappliance.
• DO NOToverre.Overringwill void your
warranty.
• Complywithallminimumclearancestocom-
bustiblesasspecied.Failuretocomplymay
causehousere.
WARNING: If the information in these
instructions is not followed exactly, a  re
or explosion may result causing property
damage, personal injury, or death.
Owner’s Manual
Operation and Care
WARNING
HOT SURFACES!
Glassandothersurfacesarehotduring
operationANDcooldown.
Hot glass will cause burns.
• DO NOTtouchglassuntilitiscooled
• NEVERallowchildrentotouchglass
• Keepchildrenaway
• CAREFULLY SUPERVISE children in same room as
replace.
• Alertchildrenandadultstohazardsofhightemperatures.
High temperatures may ignite clothing or other fl ammable
materials.
• Keep clothing, furniture, draperies and other ammable
materialsaway.
INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
NOTICE: DO NOT discard this manual!
Contact your dealer with questions on installation, operation, or service.
Heatilator•A36/42C,A36/42CHOwnersManual•4017-263•RevD•05/01/14
A36C, A36CH
A42C, A42CH

2
Safety Alert Key:
• DANGER! Indicatesahazardoussituationwhich,ifnotavoidedwillresultindeathorseriousinjury.
• WARNING!Indicatesahazardoussituationwhich,ifnotavoidedcouldresultindeathorseriousinjury.
• CAUTION! Indicatesahazardoussituationwhich,ifnotavoided,couldresultinminorormoderateinjury.
• NOTICE:Indicatespracticeswhichmaycausedamagetothereplaceortoproperty.
Table of Contents
1 Welcome
A.Congratulations 3
B.LIMITEDLIFETIMEWARRANTY 4
2 Product Specic and General Information
A.ApplianceCertication 6
B.VentedGasLogSets,GasorWoodInsertsandGasLog
Lighters 6
3 Important Safety and Operating Information
A.FireplaceSafety 7
1.ClearSpace 7
2.Grate 8
3.Refractory 8
4.Firescreen 8
5.FlueDamper 8
6.GlassDoors 8
7.Over-FiringYourFireplace 8
8.ChimneyFire 8
B.GeneralOperatingParts 9
1.FlueDamper 10
2.OutsideAir(Optional) 10
3.GlassDoors 10
4.FanKit 10
C.Fuel 11
1.Hardwoodvs.Softwood 11
2.Moisturecontent 11
3.Seasoning 12
4.StoringWood 12
5.BurningProcess 12
6.CreosoteFormation 12
7.ProcessedSolidFuelFirelogs 12
D.FirstFire 12
E.LightingInstructions 13
4Maintenance and Service
A.ChimneyInspection 14
B.Creosote(Chimney)Cleaning 14
C.Grate 15
D.GlassCleaning 15
E.AshRemoval 15
F. Refractory 15
5 Troubleshooting
A.FAQs 17
6 Reference Materials
A.ServiceParts 19
B.Accessories 23
C.ContactInformation 24
Heatilator • A36/42C, A36/42CH Owners Manual • 4017-263 • Rev D • 05/01/14
►

3
Readthismanualbeforeinstallingoroperatingthisreplace.
Pleaseretainthisowner’smanualforfuturereferences.
A. Congratulations
Listing Label Information/Location Themodelinformationregardingyourspecicreplacecanbefoundon
theratingplateusuallylocatedinthecontrolareaofthereplace.
1 Welcome
Brand: ________________________________________________ ModelName: ___________________________
SerialNumber:__________________________________________ DateInstalled: __________________________
Fireplace Information:
Local Dealer Information
DEALER: Fill in
your name, address,
phone and e-mail
information here and
replaceinformation
below.
DealerName:________________________________________________________
Address:____________________________________________________________
____________________________________________________________
Phone:_____________________________________________________________
E-mail:_____________________________________________________________
Grate Fireplace
Model
Serial
Number
Heatilator • A36/42C, A36/42CH Owners Manual • 4017-263 • Rev D • 05/01/14
CongratulationsonselectingaHeatilatorwoodburning
replace.TheHeatilatorreplaceyouhaveselectedis
designedtoprovidetheutmostinsafetyandreliability.
Astheownerofanewreplace,you'llwanttoreadand
carefullyfollowalloftheinstructionscontainedinthis
Owner'sManual.PayspecialattentiontoallCautionsand
Warnings.
ThisOwner'sManualshouldberetainedforfuturerefer-
ence.Wesuggestthatyoukeepitwithyourotherimpor-
tantdocumentsandproductmanuals.
YournewHeatilatorwoodburningreplacewillgiveyou
yearsofdurableuseandtrouble-freeenjoyment.Wel-
cometotheHeatilatorfamilyofreplaceproducts!
HeatilatorisaregisteredtrademarkofHearth&Home
Technologies.
FIREPLACE NO.
MODEL NO.
MODEL NO.
MFG. DATE
WARNING: RISK OF
FIRE DAMAGE. REPLACE
GRATE WITH HEARTH & HOME
TECHNOLOGIES
FIRECHAMBER INTENDED FOR USE WITH HEARTH & HOME TECHNOLOGIES LISTED FIREPLACE PARTS. SEE INSTALLATION AND
OPERATING INSTRUCTIONS FOR THIS MODEL. ONLY HEARTH & HOME TECHNOLOGIES GLASS DOOR KITS CAN BE INSTALLED ON THIS UNIT.
FIREPLACE ALSO FOR USE
IN MANUFACTURED HOMES
YES NO
CLEARANCE TO
COMBUSTIBLES:
CHIMNEY
2 IN. MIN.
FIREBOX
IN.
MIN.
FAN KIT
MODEL NO.
& RATED AT
115 VOLTS, 50/60 Hz., AMP.
DO NOT OVERFIRE. USE ONLY: SOLID WOOD FUEL OR
LISTED DECORATIVE GAS APPLIANCE. DO NOT USE A
FIREPLACE INSERT OR OTHER PRODUCTS NOT
SPECIFIED FOR USE WITH THIS PRODUCT. IF DOORS
ARE USED OPERATE FIREPLACE WITH DOORS FULLY
OPEN OR CLOSED ONLY. WHEN BURNING A
DECORATIVE GAS APPLIANCE IN THE FIREPLACE,
ADJUST DAMPER TO THE FULLY OPEN POSITION.
WARNING! THIS FIREPLACE HAS NOT BEEN TESTED WITH AN UNVENTED
GAS LOG SET. TO REDUCE THE RISK OF FIRE OR INJURY, DO NOT
INSTALL AN UNVENTED GAS LOG SET INTO FIREPLACE.
WARNING! THIS APPLIANCE IS NOT FOR USE AS COOKING EQUIPMENT.
IF INSTALLATION OR OPERATING INSTRUCTIONS ARE MISSING
CONTACT: HEARTH & HOME TECHNOLOGIES,
7571 215th Street West, Lakeville, MN 55044

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4021-645F02-18-13 Page1of2
Hearth & Home Technologies
LIMITED LIFETIME WARRANTY
Hearth&HomeTechnologies,onbehalfofitshearthbrands(”HHT”),extendsthefollowingwarrantyforHHT
gas,wood,pellet,coalandelectrichearthappliancesthatarepurchasedfromanHHTauthorizeddealer.
WARRANTY COVERAGE:
HHTwarrantstotheoriginalowneroftheHHTapplianceatthesiteofinstallation,andtoanytransfereetakingownership
oftheapplianceatthesiteofinstallationwithintwoyearsfollowingthedateoforiginalpurchase,thattheHHTappliance
willbefreefromdefectsinmaterialsandworkmanshipatthetimeofmanufacture.Afterinstallation,ifcoveredcompo-
nentsmanufacturedbyHHTarefoundtobedefectiveinmaterialsorworkmanshipduringtheapplicablewarrantyperiod,
HHTwill,atitsoption,repairorreplacethecoveredcomponents.HHT,atitsowndiscretion,mayfullydischargeallofits
obligationsundersuchwarrantiesbyreplacingtheproductitselforrefundingtheverifiedpurchasepriceoftheproduct
itself.Themaximumamountrecoverableunderthiswarrantyislimitedtothepurchasepriceoftheproduct.Thiswarranty
issubjecttoconditions,exclusionsandlimitationsasdescribedbelow.
WARRANTY PERIOD:
Warrantycoveragebeginsonthedateoforiginalpurchase.Inthecaseofnewhomeconstruction,warrantycoverage
beginsonthedateoffirstoccupancyofthedwellingorsixmonthsafterthesaleoftheproductbyanindependent,
authorizedHHTdealer/distributor,whicheveroccursearlier.Thewarrantyshallcommencenolaterthan24months
followingthedateofproductshipmentfromHHT,regardlessoftheinstallationoroccupancydate.Thewarrantyperiodfor
partsandlaborforcoveredcomponentsisproducedinthefollowingtable.
Theterm“LimitedLifetime”inthetablebelowisdefinedas:20yearsfromthebeginningdateofwarrantycoveragefor
gasappliances,and10yearsfromthebeginningdateofwarrantycoverageforwood,pellet,andcoalappliances.These
timeperiodsreflecttheminimumexpectedusefullivesofthedesignatedcomponentsundernormaloperatingconditions.
Seeconditions,exclusions,andlimitationsonnextpage.
Parts Labor Gas Wood Pellet EPA
Wood
Coal Electric Venting
XXXXXXX
Allpartsandmaterialexceptas
coveredbyConditions,
Exclusions,andLimitations
listed
XXX
Igniters,electroniccomponents,
and glass
X X X X X Factory-installedblowers
X Moldedrefractorypanels
X Firepotsandburnpots
5years 1year X X Castingsandbaffles
7years 3years X X X
Manifoldtubes,
HHTchimneyandtermination
10
years
1year X Burners,logsandrefractory
Limited
Lifetime
3years X X X X X Fireboxandheatexchanger
XXXXXXX Allreplacementparts
beyondwarrantyperiod
WarrantyPeriod HHTManufacturedAppliancesandVenting
1Year
ComponentsCovered
3years
2years
90Days
B. LIMITED LIFETIME WARRANTY
Heatilator • A36/42C, A36/42CH Owners Manual • 4017-263 • Rev D • 05/01/14

5
4021-645F02-18-13 Page2of2
WARRANTY CONDITIONS:
• ThiswarrantyonlycoversHHTappliancesthatarepurchasedthroughanHHTauthorizeddealerordistributor.Alistof
HHTauthorizeddealersisavailableontheHHTbrandedwebsites.
• ThiswarrantyisonlyvalidwhiletheHHTapplianceremainsatthesiteoforiginalinstallation.
•ThiswarrantyisonlyvalidinthecountryinwhichtheHHTauthorizeddealerordistributorthatsoldtheappliance
resides.
• Contactyourinstallingdealerforwarrantyservice.Iftheinstallingdealerisunabletoprovidenecessaryparts,contact
thenearestHHTauthorizeddealerorsupplier.Additionalservicefeesmayapplyifyouareseekingwarrantyservice
fromadealerotherthanthedealerfromwhomyouoriginallypurchasedtheproduct.
• Checkwithyourdealerinadvanceforanycoststoyouwhenarrangingawarrantycall.Travelandshippingcharges
forpartsarenotcoveredbythiswarranty.
This warranty is void if:
• Theappliancehasbeenover-firedoroperatedinatmospherescontaminatedbychlorine,fluorine,orotherdamaging
chemicals.Over-firingcanbeidentifiedby,butnotlimitedto,warpedplatesortubes,rustcoloredcastiron,bubbling,
crackinganddiscolorationofsteelorenamelfinishes.
• Theapplianceissubjectedtoprolongedperiodsofdampnessorcondensation.
• Thereisanydamagetotheapplianceorothercomponentsduetowaterorweatherdamagewhichistheresultof,but
notlimitedto,improperchimneyorventinginstallation.
LIMITATIONS OF LIABILITY:
• Theowner’sexclusiveremedyandHHT’ssoleobligationunderthiswarranty,underanyotherwarranty,expressor
implied,orincontract,tortorotherwise,shallbelimitedtoreplacement,repair,orrefund,asspecifiedabove.Inno
eventwillHHTbeliableforanyincidentalorconsequentialdamagescausedbydefectsintheappliance.Somestates
donotallowexclusionsorlimitationofincidentalorconsequentialdamages,sotheselimitationsmaynotapplytoyou.
Thiswarrantygivesyouspecificrights;youmayalsohaveotherrights,whichvaryfromstatetostate.EXCEPTTO
THEEXTENTPROVIDEDBYLAW,HHTMAKESNOEXPRESSWARRANTIESOTHERTHANTHEWARRANTY
SPECIFIEDHEREIN.THEDURATIONOFANYIMPLIEDWARRANTYISLIMITEDTODURATIONOFTHE
EXPRESSEDWARRANTYSPECIFIEDABOVE.
WARRANTY EXCLUSIONS:
Thiswarrantydoesnotcoverthefollowing:
• Changesinsurfacefinishesasaresultofnormaluse.Asaheatingappliance,somechangesincolorofinteriorand
exteriorsurfacefinishesmayoccur.Thisisnotaflawandisnotcoveredunderwarranty.
• Damagetoprinted,plated,orenameledsurfacescausedbyfingerprints,accidents,misuse,scratches,melteditems,
orotherexternalsourcesandresiduesleftontheplatedsurfacesfromtheuseofabrasivecleanersorpolishes.
• Repairorreplacementofpartsthataresubjecttonormalwearandtearduringthewarrantyperiod.Theseparts
include:paint,wood,pelletandcoalgaskets,firebricks,grates,flameguides,batteriesandthediscolorationofglass.
• Minorexpansion,contraction,ormovementofcertainpartscausingnoise.Theseconditionsarenormalandcom-
plaintsrelatedtothisnoisearenotcoveredbythiswarranty.
• Damagesresultingfrom:(1)failuretoinstall,operate,ormaintaintheapplianceinaccordancewiththeinstallation
instructions,operatinginstructions,andlistingagentidentificationlabelfurnishedwiththeappliance;(2)failureto
installtheapplianceinaccordancewithlocalbuildingcodes;(3)shippingorimproperhandling;(4)improperopera-
tion,abuse,misuse,continuedoperationwithdamaged,corrodedorfailedcomponents,accident,orimproperly/
incorrectlyperformedrepairs;(5)environmentalconditions,inadequateventilation,negativepressure,ordrafting
causedbytightlysealedconstructions,insufficientmake-upairsupply,orhandlingdevicessuchasexhaustfansor
forcedairfurnacesorothersuchcauses;(6)useoffuelsotherthanthosespecifiedintheoperatinginstructions;(7)
installationoruseofcomponentsnotsuppliedwiththeapplianceoranyothercomponentsnotexpresslyauthorized
andapprovedbyHHT;(8)modificationoftheappliancenotexpresslyauthorizedandapprovedbyHHTinwriting;
and/or(9)interruptionsorfluctuationsofelectricalpowersupplytotheappliance.
• Non-HHTventingcomponents,hearthcomponentsorotheraccessoriesusedinconjunctionwiththeappliance.
• Anypartofapre-existingfireplacesysteminwhichaninsertoradecorativegasapplianceisinstalled.
• HHT’sobligationunderthiswarrantydoesnotextendtotheappliance’scapabilitytoheatthedesiredspace.Informa-
tionisprovidedtoassisttheconsumerandthedealerinselectingtheproperappliancefortheapplication.Consider-
ationmustbegiventoappliancelocationandconfiguration,environmentalconditions,insulationandairtightnessof
thestructure.
Heatilator • A36/42C, A36/42CH Owners Manual • 4017-263 • Rev D • 05/01/14