HELLER HIM10 User manual

Ice Maker User Manual
Model Number: HIM10
THANK YOU FOR CHOOSING OUR ICE MAKER
PLEASE READ THE MANUAL CAREFULLY BEFORE OPERATING

IMPORTANT
Please read and follow the instructions in this user manual even if you feel you are familiar with the product,
and find a place to keep it handy for future reference.
For your convenience, record the complete model number (located on the product identification plate) and the
date you received the product together with your purchase receipt, and attach to the warranty and service
information. Retain in the event that warranty service is required.
NOTE: The rating of this product (as marked on the product identification plate) is based on specific loading
tests. Normal use or the use of other recommended attachments may draw significantly less power.
IMPORTANT SAFEGUARDS
When using any electrically powered product, basic safety precautions should always be followed,
including the following:
PLEASE READALL INSTRUCTIONS CAREFULLY BEFORE USING THIS PRODUCT
WARNING!: - to reduce the risk of fire, electrical shock or injury to persons or property:
Carefully read all instructions before operating your new product for the first time and keep for future
reference.
Remove and safely discard any packaging material and promotional labels before using the product for
the first time.
Before using the Ice maker for the first time, let it sit for 2 hours with the transparent lid open.
Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions, or is
dropped or damaged in any manner. Return appliance to the nearest authorized service facility for
examination, repair or electrical or mechanical adjustment.
If the supply cord is damaged, it must be replaced by the manufacturer, an authorized service agent or
a qualified technician in order to avoid a hazard.
Unplug from power outlet when not in use, before putting on or taking off parts and before cleaning.
Do not let the cord hang over the edge of a bench, table or to touch hot surfaces.
Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
Close supervision is necessary when the appliance is being used near children or infirm persons.
The use of accessories not recommended by the manufacturer may cause injuries to persons.
This appliance is not intended for used by persons (including children) with reduced physical, sensory
or mental capabilities, or lack of experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliances by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.
Do not operate the appliance other than for its intended use. This appliance is for household use only.
Do not use outdoors.
Do not immerse unit in water.
Do not position this product on an incline over 45 degrees.
Keep the appliance 8cm from other objects to ensure the heat can be released.
Do not use the appliance close to open flames, hot plates or stoves.

The installation of a residual current device (safety switch) is recommended to provide additional safety
protection when using electrical appliances. It is advisable that a safety switch with a rated residual
operating current not exceeding 30mA be installed in the electrical circuit supplying the appliance. See
your electrician for professional advice.
FEATURES
1. Silicon stopper
2. Water tank
3. Compressor
4. Plug & power cord
5. Front lid
6. View window
7. Back front cover
8. Control panel
9. Water tray
10. Evaporator
11. Ice shovel
12. Scoop (Please find it in the package for manual)
13. Ice basket

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CONTROL PANEL OPERATION
Press it to turn unit on or off.
This light will come on with a long “beep” noise. You will need to add water and press
the ‘ON/OFF’ button to restart the Ice maker.
This light will come on with a “beep, beep” noise when the ice has reached the
maximum capacity of the storage cabinet. Press ON/OFF button to restart the ice maker
after some of the ice has been taken away.
BEFORE FIRST USE
1. During transportation, the incline angle of the cabinet should not be over 45° degrees. Do not turn the
ice maker upside down. As this may damage the compressor and sealed system.
2. Remove all packaging material, and carefully check your ice maker to ensure it is in good condition,
and that there is no damage to the ice maker or power cord and plug.
3. The ice maker should be placed horizontally on a level surface. To ensure proper ventilation for your
ice maker allow 150mm of space at the top, the back and on each side. Do not install the ice maker
near an oven, radiator or any other heat source.

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4. Before using the ice maker for the first time, please wait 2 after positioning it. Please keep the front lid
open for at least 2 hours.
5. Ensure that the voltage indicated on the ice maker corresponds with the voltage in your home.
6. Pure water is not allowed to be used on this unit, spring water is recommended.
7. Make sure the silicon stopper is well inserted.
OPERATING INSTRUCTIONS
1. Open the lid and add appropriate water into water reservoir.
2. Connect to the power.
3. Press ON/OFF button to turn unit on. The ice maker begins to work.
4. If indicator ADD WATER is red with one beeping noise, then take out the ice basket and add water as
per step 1.
5. If indicator ICE FULL is red with two beeping noise, please take out the ice with the scoop.
6. Press ON/OFF button to stop the machine.
NOTE:
The ice may be small and irregular in size for the first three cycles.
When the ice basket is full please remove the ice immediately, do not allow the ice basket to overfill.
CARE & CLEANING
1. Clean the inner lining, ice basket, water reservoir, ice shovel and evaporator frequently. Before commencing
any cleaning, unplug the unit and remove any ice cubes. Use a diluted solution of water and vinegar to clean
the inside and the outside surface of the Ice Maker. Do not spray Ice Maker with chemicals or diluted agents
such as acids, gasoline or oil. Rinse thoroughly before starting.
2. Keep any ventilation openings of the appliance enclosure, or in the built-in structure, clear of obstruction. Do
not use mechanical devices or other means to accelerate the defrosting process, other than those
recommended by the manufacturer.
3. If the ice maker is reused after a long period of time, the water pump may not pump sufficient water due to an
NOTE: Make sure the water level in the water reservoir is not over the ice collecting tray.
NOTE: For the first three cycles, the ice may be small or irregular in size.
NOTE: If no water is pumped up to the water tray over two cycles but the water in water tank is
enough then please move the unit ahead a little, then remove the silicon stopper, and let
several drops water run out.
NOTE: When the ice collecting tray is full, please remove the ice immediately. Do not allow the
ice collecting tray to overfill.

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air block, in which the deficient water indicator turns on in this case. To correct this press the ON/OFF
button again, then the ice maker will work normally.
4. To ensure the cleanliness of the ice cubes, replace the water in the water reservoir at least once per day (or
every 24 hours). If you do not plan on using the Ice Maker for a long time, then completely drain the water
from the unit.
5. If the unit stops working due to water shortage, ‘ice full’or interrupted power supply, it will remain off for 3
minutes and will resume after 3 minutes has passed.
6. Always use fresh water before starting any ice production, either at initial installation or after a long shut-off
period.
TROUBLESHOOTING
1. PLEASE NOTE: If a power failure occurs due to disconnection of the power cord, or the off power button has
been pushed off during an ice making cycle, small ice chips may form and lodge in the automatic shovel
causing it to jam. If this occurs, the ice chips must be removed by disconnecting the power cord and gently
pushing the shovel to the rear of the cabinet and removing the ice chips, then restarting.
2. Please restart the ice maker by pressing the ON/OFF button. If the ice shovel does not push the ice into the ice
collector after the formed ice drops from the evaporative finger while at the same time the ICE light is on,
check to see if the water tray is horizontal or balanced. If not then adjust by pressing the ice shovel lightly with
your finger. Then restart the ice maker.
PROBLEM
POSSIBLE CAUSE
SUGGESTED SOLUTIONS
The compressor
works abnormally
with a buzzing
noise.
The voltage is lower than
recommended.
Stop the Ice maker and do not restart until the
voltage is as indicated on the rating plate.
Water shortage
indicator
light is on.
1.There is no water
2.The pump is full of air
1. Press the ON/OFF button, fill with water and wait
for 3 minutes. Then press the start button to restart.
When the water has reached the fill line, the ice
maker will restart automatically.
2. Remove the silicon stopper and let several drops
of water run out.
Indicator lights are
not on.
Blown fuse / no power
Replace fuse / Turn power on.
The ice made is too
large with pieces
sticking together.
1. water temperature/ evaporator
is too low.
2. Ice from previous cycle was
left in the water tray.
1. Shift the evaporator/ water temperature a little.
2. Stop the unit right away, restart the unit till the ice
in water tray melt down.
All indicators twinkle
simultaneously.
Water tray is blocked by an ice
cube.
Clear the ice cube under the ice shovel. Pull out
the plug and insert it again, then press the ON/OFF
button. Three minutes later the machine will restart
automatically.

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Conditions for ice
making cycle are
right but no ice
cubes are made.
A. There is no refrigerant in
the compressor.
B. Compressor is broken
down.
C. Fan motor is broken.
Call for service.
Machine keeps
running, but the
water is warmer
than the normal
water temperature.
The magnetic valve is broken.
Replace the magnetic valve.
Water leakage at
front bottom of the
unit.
The silicon stopper is not well
inserted.
Please insert the silicon stopper well.
PLEASE NOTE
Fill with drinkable water only.
It is normal for the compressor and condenser surface to reach temperatures between 70- 90°C during
operation, so surrounding areas may be very hot.
Due to fast freezing, ice cubes may appear “Cloudy”. This is air trapped in the water and will not affect the
quality or taste of the ice.
Do not immerse the appliance in water.
SPECIFICATIONS
Model Number：HIM10
Ice Sizes：one size
Daily Ice Output：10kg / 24 hours
Refrigerant：R134a
Ice Storage Capacity：600g
Voltage: 220-240V
Water Reservoir Capacity：1.7L
Power Consumption: 150W
Frequency: 50Hz
Unit’s Dimensions: W243 x D390 x H340mm
CORRECT DISPOSAL OF THIS PRODUCT
When your appliance reaches the end of its working life, care must be taken when disposing of this Ice Maker
in order to avoid a hazard. When disposing of the Ice Maker, cut off the plug so that it will render the unit
unusable to avoid electrical shock. Also contact your local council for instructions on how to safely dispose of
the compressor and refrigerant.

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Do not dispose of this product in the usual household garbage at the end of its life cycle; hand it
over at a collection point from the recycling of electrical and electronic appliances. To prevent
possible harm to the environment or human health from uncontrolled waste disposal, recycle it
responsibly to promote the sustainable reuse of material resources.
CUSTOMER SERVICE
Australian Customer Service
GAF Control (Sales) Pty Ltd
P.O Box 19
Altona North Victoria 3025
Phone: [phone]
Hours: 9am-5pm (EST) Mon-Fri
www.gafcontrol.com.au
*This product may vary slightly to the product illustrated due to ongoing product development.