Hello Direct HELLOSET1506 User manual

HelloSet®
Solo Headset Top
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Solo
Item No. 1506

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Thank you for buying your Solo
Headset Top from Hello Direct.
You’ve made a wise choice in selecting an Solo Headset. This is a high-quality,
commercial-grade set, designed for heavy everyday use. No other headset on
the market today comes close to matching the HelloSet®for design, construc-
tion, sound quality and features at such a low price.
With both hands free, now you can take notes, check files, even access your
computer while you’re on the phone -– without getting neck and shoulder
cramps from scrunching your handset between your ear and shoulder. Your
Solo Headset is so lightweight you can comfortably wear it all day, every day.
You’ll sound good to your callers. Because your Solo Headset is equipped with
a noise-cancelling microphone. The mike won’t pick up any background noise.
It transmits only your voice – clearly and naturally.
Care and maintenance of your HelloSet
Periodically clean your Solo Headset by wiping it with a soft damp cloth. Do
not use alcohol, cleaning solvents or detergents.
Keep your headset working and feeling like new by replacing ear cushions
and microphone screens regularly. You can order other accessories for your
headset, too. Turn to the back of this booklet for details.
For maximum comfort and efficiency,
we recommend you read all the information provided
in this booklet before using your new HelloSet.

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Choosing the right Solo ear cushion
Your Solo comes with four ear cushions. Try them all to determine which is
the most comfortable for you.
• The Flat Cushion rests completely out-
side your ear and is made of soft,
breathable foam for wearing comfort
even in warm environments. This cush-
ion is designed for users who prefer an
earpiece that does not go into the ear.
• The Earbud fits in the outer ear. A very
popular style, the Earbud does not enter
the ear canal, but provides exceptional
sound.
• The Ear Cone fits into your ear canal.
Foam-covered Cones come in two sizes
to accommodate different wearing pref-
erences and ear sizes. Cones are very
popular, and provide the best sound
level for busy environments.
Wearing a Solo HelloSet

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Fitting your Solo for either ear
The Solo can be worn on either ear. To switch it to fit the other ear, simply
slide the small speaker component off the post on which it pivots, turn it
upside down, and slide it back onto the post from the other end.
If the cushion is too
high or too low on your
ear, move the speaker
component up or down
on its post to position it.
Note: The post should be
cleaned periodically with a
dry cloth (or w/alcohol).
Also, change ear cushions
every 2-3 months.
Putting your Solo on
Swing the speaker component out on its pivot, so it’s not in the way. Starting
with the bottom of the ear hook at the top of your ear,
rotate the hook downward around the back of
the ear, until it’s in position.
Swing the speaker component
back in until the cushion is rest-
ing comfortably on your ear.

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Positioning the Microphone
Attaching the clothing clip
After adjusting your headset, attach the clothing
clip, leaving enough slack for comfortable head
movement.
Replacing the foam mike screen
For hygienic reasons, the microphone screen
should be replaced every 2-3 months.
To replace the microphone screen, use a pair of
tweezers to peel off the old foam screen. Remove
the adhesive backing from the new foam screen
and install over the microphone element.
Headset comfort
If you’ve never used a headset, wearing one may take getting used to. Like
wearing glasses for the first time, it will feel different and perhaps awkward
at first. But once you’re used to it, you won’t want to give it up.
Give yourself some time to gradually get used to wearing your new headset.
Use it 30 to 60 minutes a day for the first week, an hour or 2 a day for the
second week, and 3 to 4 hours a day for the third week. By the end of the
fourth week, you’ll prefer using the headset for all of your calls. Guaranteed!
Sound quality
Sound level in the headset is adjusted from your amplifier or base unit. Please
refer to the appropriate instruction manual.
Compatibility
Your HelloSet Solo Headset Top plugs into the Quick-Disconnect cable of a
HelloSet Pro and SuperPro Amplifier, or into the remote unit of a HelloSet
Office Rover™. Please refer to the appropriate instruction manual for more
information.

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Troubleshooting
The following information covers common problems and suggests solutions.
If your HelloSet is not operating properly, follow the suggestions in this sec-
tion. If your question or problem is not covered here, please contact our
Customer Care Team at: 1-800-444-3556.
Audio Problems – also, check amplifier or cordless user guide.
Callers can’t hear me and I can’t hear my callers.
Check the installation. Be sure all cords are properly connected.
Callers can’t hear me, but I can hear them.
Be sure the microphone is properly positioned – ideally, about one inch
from the corner of your mouth, and just below your lower lip. Be sure the
mute button is not locked
The people I’m talking to say I sound unclear or too far away.
Adjust the position of your microphone. The best place for the micro-
phone is not directly in front of your mouth, but just below your lower
lip, similar to the way you position the telephone handset. In this position
it’s able to pick up the sound waves from your speech, but not the air
moving from your mouth and nose.
Comfort Problems
My Solo headset feels too tight or loose on my ear.
If it feels too loose, move your head around to see if your headset falls
out of place. If it stays put, it probably fits fine – you just aren’t yet accus-
tomed to the “barely there” feel of this lightweight headset.
If you still have a fit problem, adjust the position of the ear cushion by
moving the post up or down, and in or out, to be more in line with your
ear. Try the different styles of ear cushions to adapt the fit, or switch ears
if it fits more comfortably on your other ear.

Hello Direct, Inc.
75 Northeastern Blvd.
Nashua, NH 03062 url: http://www.hello-direct.com
Tel: [phone] e-mail: [email protected] (general support)
Fax: [phone] [email protected] (technical support)
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Need help? Our team of Customer Care Representatives are standing by, ready
to assist you. Call 1-800-444-3556, 5 a.m. to 5 p.m. Pacific Time, 8 a.m. to 8
p.m. Eastern. Or, call to place an order, using the same number.