HEOS Amp User manual

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Wireless Amplifier
Owner’s Manual
HEOS Amp
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Contents Setup Use Troubleshooting Status LED Appendix
1

INTRODUCTION 4
BEFORE YOU BEGIN 5
System Requirements 5
Network Requirements 5
Controller Requirements 6
Getting To Know Your HEOS Amp 7
Front panel 8
Controls 9
Back panel 10
Placing Your HEOS Amp 11
Connecting External Devices 12
Connecting Speakers 12
Connecting to a Subwoofer 13
Connecting an Audio Playback Device 13
Connecting a USB storage device 14
Powering Your HEOS Amp 15
Getting the HEOS App 15
SETTING UP YOUR FIRST HEOS AMP 16
ADDING MORE HEOS DEVICES 17
Adding Wired HEOS Devices 17
Adding Wireless HEOS Devices 17
USING YOUR HEOS AMP 18
Selecting a Room 18
Listening to Radio 19
Playing music stored on your mobile device 19
Playing music from your networked PC or NAS 20
Playing music from an external audio device 21
Streaming an external audio device to any HEOS device 22
Playing music from a USB device 23
HEOS account 24
What is a HEOS account? 24
Why do I need a HEOS account? 24
Signing up for a HEOS account 24
Changing Your HEOS account 24
Playing from Streaming Music Services 25
Adding a Music Service 25
Changing Music Service Settings 25
Listening To The Same Music In Multiple Rooms 26
Grouping Rooms 26
Ungrouping Rooms 27
Grouping All Rooms (Party Mode) 28
Ungrouping All Rooms 29
Using the Now Playing Queue 30
Play Now 30
Play Now & Replace Queue 30
Play Next 30
Add to End of Queue 30
Repeat and Shuffle Playback 30
Rearranging the Now Playing Queue 31
Deleting Songs from the Play Queue 31
Deleting All Songs from the Play Queue 32
Saving Playlists 32
Contents Setup Use Troubleshooting Status LED Appendix
Contents
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MAKING ADJUSTMENTS 33
Changing the Name of a HEOS Amp 33
Changing the Wireless Network Connection 33
Adjusting the Equalizer 34
Adjusting the Balance 34
Adjusting the Audio Quality 34
Adjusting the Status Light Brightness 35
Advanced Settings 35
Network Settings 35
About Wireless Power Saving 36
Firmware Upgrade 36
About 36
UPDATING YOUR SYSTEM 37
ADVANCED FEATURES 38
Submit Diagnostics 38
Sharing Music from your Mobile Device 39
Resetting Your Controller App 39
Power Modes 39
Network Standby 39
Deep Standby 39
Off 39
BASIC TROUBLESHOOTING 40
My HEOS Device won’t connect to my network using the audio
cable 40
I get a message “Device was not found” 40
My HEOS device turns off and the status LED flashes in red 41
Music cuts out or delays sometimes 42
I hear a delay when using the AUX Input with my TV 42
Connecting to a WPS Network 42
Resetting Your HEOS Device 43
Restoring the HEOS Device to Factory Defaults 43
Contact Denon 44
Status LED Table 45
Supported File Types and Codecs 51
SPECIFICATIONS 52
INFORMATION 54
Trademarks 54
License 55
License Information for the Software Used in the Unit 55
Contents Setup Use Troubleshooting Status LED Appendix
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Thank you for purchasing this HEOS product. To ensure proper operation, please read this owner’s manual carefully before using the product.
NOTE
THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE.
For latest information, please visit HEOSbyDenon.com
INTRODUCTION
The HEOS Amp is part of the HEOS wireless multi-room sound system that enables you to enjoy your favorite music anywhere and everywhere around
your home. By utilizing your existing home network and the HEOS app on your iOS or Android™ device, you can explore, browse, and play music from
your own music library or from many online streaming music services.
0True multi-room audio - play different songs in different rooms or the same song in every room
0Utilizes your existing home wireless network for quick and easy setup
0Industry leading microsecond audio synchronization between HEOS device
0Legendary Denon audio quality
If you are in a hurry, you can be enjoying great sounding music in no time by following the steps outlined in the HEOS Quick Start Guide (packaged with
your HEOS device).
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HEOS Amp QUICK START GUIDE
Please continue reading this Owner’s Manual for more detailed information about the features and benefits of your HEOS Amp.
Contents Setup Use Troubleshooting Status LED Appendix
4

BEFORE YOU BEGIN
NOTE
If you have already installed at least one HEOS device, please skip to the section “ADDING MORE HEOS DEVICES” below (v p. 17).
System Requirements
Before you begin installing your first HEOS device, please make sure you understand and meet a few basic requirements.
oNetwork Requirements
Wireless Router - In order to use your HEOS music system, you should have a working wireless (Wi-Fi) network in your home. If you do not have a
wireless network, please contact your local Denon dealer or electronics retailer to assist you with purchasing and installing a wireless network in your
home.
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The HEOS Extend Wireless Range Extender (sold separately) is available as an accessory, should
you need to setup a new wireless network or extend the range of your existing network. Please
contact Denon for more information about the Wireless Extender.
High Speed Internet Connection - HEOS accesses the Internet to stream music to your home from many popular online music services. HEOS is
also designed to provide you with software updates, which are delivered via your home Internet connection. DSL, Cable, and Fiber services will
provide the best experience and reliability. You may experience performance issues with slower Internet connections like satellite based services.
Contents Setup Use Troubleshooting Status LED Appendix
5

oController Requirements
You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these
minimum requirements:
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iOS Minimum Requirements
0iOS version 5.0 or later
0iPhone® 3GS or newer
0iPad®
0iPod touch® (3rd generation) or newer
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Android Minimum Requirements
0Android OS version 2.3 or later
0All resolutions
Contents Setup Use Troubleshooting Status LED Appendix
6

Getting To Know Your HEOS Amp
Unpack your HEOS Amp from the box and verify that the following items are included:
A HEOS Amp B Quick Start Guide C Safety Information Sheets
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D Warranty (North America model only) E Extended Protection Plan
(North America model only)
F Audio/Setup cable
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G Ethernet cable H Power cord
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NOTE
Please use the power cord included in the box for your device.
Contents Setup Use Troubleshooting Status LED Appendix
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oFront panel
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q
AStatus LED
Please refer to the “Status LED Table” for LED color and state meaning “Status LED Table” (v p. 45).
Contents Setup Use Troubleshooting Status LED Appendix
8

oControls
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AVolume Up/Down buttons (+, –)
Adjusts the HEOS device’s volume level up or down.
BMute button (:)
Mutes or unmutes the HEOS device’s volume.
Contents Setup Use Troubleshooting Status LED Appendix
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oBack panel
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RESET
IMPEDANCE : 4㹼16 Ȑ Class 2 Wiring
WOOFER
SUB
SPEAKERS
NETWORK
OPTICAL IN
USB
CONNECT
AUX IN
LINE IN
5V1A
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1
AAC input (AC IN)
Used to connect the power cord. (v p. 15)
BReset Button (RESET)
Various settings are reset to the factory default values.
(v p. 43)
CDigital Audio Input (OPTICAL IN)
Used to connect audio devices with a digital optical cable.
(v p. 13)
DUSB Input (USB 5 V/1 A)
Used to connect USB storage devices. (v p. 14)
ENetwork Connector (NETWORK)
Used to connect this unit to a wired Ethernet network. (v p. 17)
FSpeaker terminals (SPEAKERS)
Used to connect speakers. (v p. 12)
GSubwoofer Output (SUB WOOFER)
Used to connect this unit to a powered subwoofer. (v p. 13)
HAnalog Line Input (LINE IN)
Used to connect audio devices with a stereo RCA cable.
(v p. 13)
IAUX Input (AUX IN)
Used to connect audio devices with a 3.5 mm cable. (v p. 13)
JConnect Button (CONNECT)
Used for Wi-Fi setup.
KConnect in Status LED
Indicates the status of this unit. (v p. 45)
Contents Setup Use Troubleshooting Status LED Appendix
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