HEOS HomeCinema User manual

HEOS HomeCinema QUICK START GUIDE
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BEFORE YOU BEGIN
The HEOS HomeCinema is designed to
enhance the sound of your TV and allow
you to enjoy HEOS Wireless Multi-Room
Sound.
Make sure you have the following items in working order:
Apple iOS or Android
mobile device connected
to your network
TV
Internet
Connection
Wi-Fi
Router
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HEOS HomeCinema QUICK START GUIDE
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Carefully unpack your new HEOS HomeCinema.
Verify that the following items are included in the box.
STEP 1: UNPACK
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Verify that the following items are included in the accessories box.
STEP 1: UNPACK
1/8 inch (3.5 mm)
stereo cable
HDMI cable Digital optical cable RCA to 1/8 inch
(3.5 mm) adaptor
Ethernet cable
IR blaster Power cord for
Soundbar
(3.28 ft / 1.0 m)
AC adaptor
for Soundbar
Short feet
(3/4 inch / 19 mm)
Tall feet
(1 1/4 inch / 31 mm)
Non-skid adhesive
pads for Subwoofer
Non-skid adhesive
pads for Soundbar
Power cord for
Subwoofer
(6.56 ft / 2.0 m)
Wall mount template
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HEOS HomeCinema QUICK START GUIDE
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Place the HEOS HomeCinema at a convenient location near the TV.
PLACING THE SOUNDBAR
STEP 2: PLACE
OPTIONAL
The HEOS HomeCinema Soundbar can be wall-mounted using
the integrated keyhole mounts. Please refer to the wall mount
template located behind the Soundbar in the product carton.
• HEOS HomeCinema has two sets of feet - short and tall - that raise the Soundbar off the
shelf.
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Attach the included non-skid
adhesive pads to the four corners
of the Subwoofer’s side or bottom if
you are placing it on a hard surface.
PLACING THE SUBWOOFER
STEP 2: PLACE
12Place the Subwoofer in a convenient
location on the floor near the
Soundbar.
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HEOS HomeCinema QUICK START GUIDE
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Connect the power cord to the HEOS HomeCinema and a wall outlet.
STEP 3: CONNECT
OPTIONAL
If you are connecting the HEOS HomeCinema to a wired
network, connect the included Ethernet cable between the
HEOS HomeCinema and your router.
Do not connect the Ethernet cable if you are connecting your
HEOS HomeCinema to a wireless network.
(3.28 ft/1.0 m)
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STEP 3: CONNECT
Connect the power cord to the Subwoofer of the HEOS HomeCinema
and a wall outlet.
(6.56 ft/2.0 m)
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HEOS HomeCinema QUICK START GUIDE
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STEP 4: CONTROL
Download the
HEOS by Denon App.
Go to the App StoreSM or
to Google PlayTM and search for
“HEOS by Denon” to download
and install.
Launch the HEOS App
and follow the instructions
in the app.
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9
For further information, please visit www.HEOSbyDenon.com
STEP 5: ADD DEVICE
ENJOY!
Music Settings
Add Device
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HEOS HomeCinema QUICK START GUIDE
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• For more information, visit www.HEOSbyDenon.com
• Refer to the Online Manual for other functions information and operation
procedure details.
manuals.denon.com/HEOSHC/ALL/EN
OWNER'S MANUAL
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BASIC TROUBLESHOOTING
My HEOS device won’t connect to my network using the audio cable
•Make sure your mobile device is connected to your wirelessnetwork before setting up your HEOS device.
•Alternatively, you can connect your HEOS device to your network router using the included Ethernet cable. Once connected via
Ethernet, the HEOS by Denon App should recognize the HEOS device and you can manually move it to your wireless network
using Settings/My Devices/Device_Name/Advanced/Network Settings.
I get a message “Device was not found”
•Move your HEOS device closer to your wireless router.
•Your HEOS device and controller device may not be on the same network. Verify that the controller device is on the same network
as your HEOS device. This is usually configured under the Settings feature on your mobile device. If you have more than one
network, your device may hop to a different network as you move around your home.
•Make sure you don’t have any other electronic devices interfering with your wireless network signals. Microwave ovens, cordless
phones, and some televisions can cause wireless network interference.
•If your HEOS devices are located far away from your router, consider adding a wireless range extender like the HEOS Extend.
•In case your wireless router is incompatible with your HEOS device, please use the optional HEOS Extend Wireless Range
Extender and hard-wire it to your router.
Music cuts out or delays sometimes
•Make sure your Internet connection is operating correctly.
•If you are sharing your network with other users or devices, they may be using most of your bandwidth
(especially if they are streaming video).
•Make sure your HEOS devices are within range of your wireless network.
•Make sure your HEOS devices are not located near other electronic devices that could interfere with it’s wireless connectivity
(like microwave ovens, cordless phones, TVs, etc…).
No Subwoofer sound, sound interrupted, or noise occurring
•Check that the status LED is lit in blue on the Subwoofer. When the Status LED is lit in amber, disconnect from the wall outlet and
then reconnect to it, or try to pair again.
1. Press the Pair Button on the Subwoofer until the Status LED flashes amber rapidly.
2. Press the Pair Button on the back of the Soundbar. The Status LED on the Subwoofer will be solid blue.
•When there is an obstacle between the Soundbar and the Subwoofer, remove it or place the Subwoofer closer to the Soundbar.
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HEOS HomeCinema QUICK START GUIDE
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Connecting to a network using WPS
If your wireless router support WPS (Wi-Fi Protected Setup™) your HEOS wireless device can optionally connect to your network
using the “Push Button” method by following these steps:
1. Press the WPS button on your router.
2. Within 2 minutes, Press and Hold the Connect button on the rear panel of the HEOS device for 5 seconds.
3. The LED on the front of the HEOS device will flash green for several seconds as it connects to your router.
4. When the connection is complete, the LED on the front of the HEOS device will turn solid blue.
Resetting Your Device
Resetting your HEOS device will clear out the wireless network settings, EQ, and name but retain it’s current software.
You will have to use Settings->Add Device to reconnect the device to your home network before it can be used.
To reset your HEOS device, gently insert a small paperclip into the Reset button hole on the back and hold it in until the front LED
begins to flash amber.
Restoring the Device to Factory Defaults
Restoring the HEOS device to its factory defaults will clear all of the settings and restore the original software which was installed at
the factory.
Caution: All settings will be erased and the software will likely be downgraded!
To restore your HEOS device to the factory defaults, unplug the power cable from the power outlet. Insert a small paperclip into the
Reset button hole on the back, reconnect the power cable, and hold it in until the front LED begins to flash amber.
Google Play is a trademark of Google Inc.
Apple, the Apple logo, iPad, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Wi-Fi Protected Setup™ logo is trademark of Wi-Fi Alliance.
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CONTACT Denon
For US & Canada only:
If you need further assistance with your HEOS Product,
please contact HEOS by Denon Customer Support Services below:
Website www.HEOSbyDenon.com/Support
Email [email protected]
Live Chat www.HEOSbyDenon.com/LiveChat
Telephone Toll Free [phone]
(M-F 10:00AM to 10:00PM EST / Sat 12:00PM to 8:00PM EST)
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HEOSbyDenon.com Printed in China 5411 11266 00AD
Copyright ©2015 D&M Holdings Inc. All Rights Reserved.
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