HEOS HomeCinema User manual

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WIRELESS TV SOUND SYSTEM
Owner’s Manual
HEOS HomeCinema
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Contents Setup Use Troubleshooting Status LED Appendix
1

INTRODUCTION 6
BEFORE YOU BEGIN 7
System Requirements 7
Network Requirements 7
Controller Requirements 8
Getting To Know Your HEOS HomeCinema 9
Front panel of soundbar 11
Control of soundbar 12
Back panel 13
Subwoofer 15
Placing Your Speakers 16
Placing your HEOS HomeCinema 16
Wall-Mounting 18
Powering Your Speaker 19
Getting the HEOS App 19
SETTING UP YOUR FIRST HEOS HOMECINEMA 20
ADDING MORE HEOS DEVICES 21
Adding Wired Speakers 21
Adding Wireless HEOS devices 21
USING YOUR HEOS HOMECINEMA FOR TV 22
Connecting to your TV 22
HDMI Connection 22
Setting the HDMI Control Function 22
Disable Your Television’s Speakers 23
1) Playing HDMI (ARC) - Best choice 24
2) Playing HDMI (without ARC) - Better choice 25
3) Playing Digital Optical Input - Good choice 26
4) Playing Digital Coaxial Input - Good choice 27
Connecting HEOS HomeCinema to your HDMI equipment 28
Listening to TV Audio 28
Adjusting the Dialog Sound 28
Listening at Night 28
Adjusting Sound Mode 29
Checking the Audio Status 29
USING YOUR HEOS HOMECINEMA FOR MUSIC 30
Selecting a Room/Speaker 30
Listening to Radio 31
Playing music stored on your mobile device 31
Playing music from your networked PC or NAS 32
Playing music from a USB device 33
Playing music from the AUX input 34
Managing AUX Inputs 35
Changing the Name of the AUX Inputs 35
Hiding an AUX Input 35
Managing your Phone 36
Contents Setup Use Troubleshooting Status LED Appendix
Contents
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HEOS account 37
What is a HEOS account? 37
Why do I need a HEOS account? 37
Signing up for a HEOS account 37
Changing Your HEOS account 37
Playing from Streaming Music Services 38
Adding a Music Service 38
Changing Music Service Settings 38
Listening To The Same Music In Multiple Rooms 39
Grouping Rooms 39
Ungrouping Rooms 40
Grouping All Rooms (Party Mode) 41
Ungrouping All Rooms 42
Using the Now Playing Queue 43
Play Now 43
Play Now & Replace Queue 43
Play Next 43
Add to End of Queue 43
Rearranging the Now Playing Queue 44
Deleting Songs from the Play Queue 44
Deleting All Songs from the Play Queue 45
Saving Playlists 45
Performing Repeat and Shuffle Playback 45
MAKING SPEAKER ADJUSTMENTS 46
Changing the Name 46
Changing the Wireless Network Connection 46
Changing the Equalizer and Subwoofer level 47
Adjusting the Audio Quality 47
Changing the TV Connection 48
Adjusting the Status Light Brightness 48
Changing the TV Input 48
Controlling your HEOS HomeCinema 49
Advanced Settings 49
Network Settings 49
About Wireless Power Saving 50
Firmware Upgrade 50
About 50
Contents Setup Use Troubleshooting Status LED Appendix
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UPDATING YOUR SYSTEM 51
ADVANCED FEATURES 52
Submit Diagnostics 52
Sharing Music from your Mobile Device 52
Resetting Your Controller App 52
Pairing the soundbar and subwoofer 53
POWER MANAGEMENT 54
Power Modes 54
Network Standby 54
Deep Standby 54
Off 54
BASIC TROUBLESHOOTING 55
No sound 55
No subwoofer sound, sound interrupted, or noise occurring 55
Distorted sound from the HEOS HomeCinema 56
Trouble teaching HEOS HomeCinema remote control commands 56
Television speakers keep getting turned back up 56
My speaker won’t connect to my network using the audio cable 57
I get a message “Device was not found” 57
Music cuts out or delays sometimes 58
I hear a delay when using the External Input with my TV 58
Connecting to a WPS Network 59
Resetting Your Speaker 59
Restoring the Speaker to Factory Defaults 60
HEOS HomeCinema takes long time to turn on 60
Contact Denon 61
Contents Setup Use Troubleshooting Status LED Appendix
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Status LED Table 62
Supported File Types and Codecs 70
Supported audio formats (Coaxial/Optical) 70
SPECIFICATIONS 71
Speaker Specifications 71
Soundbar 71
Subwoofer 72
INFORMATION 73
Trademarks 73
License 74
License Information for the Software Used in the Unit 74
Contents Setup Use Troubleshooting Status LED Appendix
5

Thank you for purchasing this HEOS product. To ensure proper operation, please read this owner’s manual carefully before using the product.
NOTE
THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE.
For latest information, please visit HEOSbyDenon.com
INTRODUCTION
The HEOS HomeCinema is part of the HEOS wireless multi-room sound system that enables you to enjoy your favorite music anywhere and everywhere
around your home. By utilizing your existing home network and the HEOS app on your iOS or Android™ device, you can explore, browse, and play music
from your own music library or from many online streaming music services.
0True multi-room audio - play different songs in different rooms or the same song in every room
0Utilizes your existing home wireless network for quick and easy setup
0Industry leading microsecond audio synchronization between HEOS device
0Legendary Denon audio quality
If you are in a hurry, you can be enjoying great sounding music in no time by following the steps outlined in the HEOS Quick Start Guide (packaged with
your HEOS device).
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HEOS HomeCinema QUICK START GUIDE
Please continue reading this Owner’s Manual for more detailed information about the features and benefits of your HEOS HomeCinema.
Contents Setup Use Troubleshooting Status LED Appendix
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BEFORE YOU BEGIN
NOTE
If you have already installed at least one HEOS device, please skip to the section “ADDING MORE HEOS DEVICES” (v p. 21).
System Requirements
Before you begin installing your first HEOS device, please make sure you understand and meet a few basic requirements.
oNetwork Requirements
Wireless Router - In order to use your HEOS music system, you should have a working wireless (Wi-Fi) network in your home. If you do not have a
wireless network, please contact your local Denon dealer or electronics retailer to assist you with purchasing and installing a wireless network in your
home.
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The HEOS Extend Wireless Range Extender (sold separately) is available as an accessory, should
you need to setup a new wireless network or extend the range of your existing network. Please
contact Denon for more information about the Wireless Extender.
High Speed Internet Connection - HEOS accesses the Internet to stream music to your home from many popular online music services. HEOS is
also designed to provide you with software updates, which are delivered via your home Internet connection. DSL, Cable, and Fiber services will
provide the best experience and reliability. You may experience performance issues with slower Internet connections like satellite based services.
Contents Setup Use Troubleshooting Status LED Appendix
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oController Requirements
You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these
minimum requirements:
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iOS Minimum Requirements
0iOS version 7.0 or later
0iPhone® 4 or newer
0iPad® 2 or newer
0iPod touch® (5th generation) or newer
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Android Minimum Requirements
0Android OS version 2.3 or later
0All resolutions
Contents Setup Use Troubleshooting Status LED Appendix
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Getting To Know Your HEOS HomeCinema
Unpack your speaker from the box and verify that the following items are included:
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HEOS HomeCinema Soundbar
(Soundbar)
HEOS HomeCinema Subwoofer
(Subwoofer)
Quick Start Guide Warranty
(North America model only)
Extended Protection Plan
(North America model only)
Audio/Setup cable HDMI cable Digital optical cable RCA to 3.5mm adaptor
QUICK STRT GUIDE
Safety Instructions
Contents Setup Use Troubleshooting Status LED Appendix
9

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Ethernet cable IR blaster Short feet
(3/4 inch / 19 mm) Tall feet
(1 1/4 inch / 31 mm)
Power cord for Soundbar
(3.28 ft / 1.0 m)
AC adaptor for Soundbar Non-skid adhesive
pads for Soundbar
Power cord for Subwoofer
(6.56 ft / 2.0 m)
Non-skid adhesive
pads for Subwoofer
Wall mount Template
NOTE
0Please use the power supply and power cord included in the box for your device.
Contents Setup Use Troubleshooting Status LED Appendix
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oFront panel of soundbar
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q
AStatus LED
Please refer to the “Status LED Table” for LED color and state meaning “Status LED Table” (v p. 62).
Contents Setup Use Troubleshooting Status LED Appendix
11

oControl of soundbar
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q
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AVolume Up/Down buttons (+, –)
Adjusts the HEOS device’s volume level up or down.
BMute button (:)
Mutes or unmutes the HEOS device’s volume.
Contents Setup Use Troubleshooting Status LED Appendix
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oBack panel
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Q
3
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Q
1
Q
2
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AHDMI OUT to TV (ARC)
Used to connect to the TV with an HDMI cable. (Compatible with
the ARC function)
BHDMI IN
Used to connect to the HDMI equipment with an HDMI cable.
CPower Input (DC24V 3.75A)
Used to connect the external power supply (v p. 19).
DIR OUT
Used to connect the supplied IR Blaster.
ECOAXIAL IN
Used to connect to television's coaxial digital audio.
FOPTICAL IN
Used to connect to television's optical digital out.
GAUX IN
0Used to connect to television's rear panel audio out.
0Used to add the speaker to your wireless network (v p. 21).
HNetwork Connector (NETWORK)
Used to connect this unit to a wired Ethernet network (v p. 21).
Contents Setup Use Troubleshooting Status LED Appendix
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Q
3
Q0
Q
1
Q
2
o
IUSB Input (USB 5V/1A)
Used to connect USB storage devices.
JReset Button (RESET)
Various settings are reset to the factory default values
(v p. 59).
KPair Button (PAIR)
Used to re-pair with subwoofer (Pre-paired at the factory.)
LConnect Button (CONNECT)
Used for Wi-Fi setup (v p. 59).
MConnect in Status LED
Indicates the status of this unit (v p. 59, 62).
Contents Setup Use Troubleshooting Status LED Appendix
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oSubwoofer
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ewq
APower Input (AC IN)
Used to connect the external power supply.
BStatus LED
CPair Button (PAIR)
Used to re-pair with soundbar (Pre-paired at the factory.)
Contents Setup Use Troubleshooting Status LED Appendix
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Placing Your Speakers
You can place your HEOS speaker anywhere you want to enjoy great sounding music. Please follow these simple guidelines when determining where to
place your speaker…
0The speaker must be within range of your wireless network.
0Place the speaker across the room from where you will be listening, as close to ear level as possible.
0The HEOS speaker is not waterproof. Do not place it near any water source and do not leave it outside in the rain or snow.
oPlacing your HEOS HomeCinema
The soundbar of the HEOS HomeCinema should be place as close as
possible to the television screen. It should be centered left-to-right with
the screen, and ideally no more than a few inches above or below.
The most common location is below the screen. Sometimes this
location can be difficult, because the base of the TV gets in the way.
The HEOS HomeCinema has two sets of feet – 19 mm and 31 mm
high – that raise the soundbar off the shelf, for a more stable and
attractive installation when used with this type of television.
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Feet
NOTE
0Depending on your TV model or installation location, the remote control receiver
on the TV may be hidden by the soundbar, preventing the remote control from
being used because the remote control signals cannot reach the TV. In this case,
connect the supplied IR Blaster. Attach the tip of the IR Blaster near the TV remote
control signal receiver and check that the remote control can be used to control the
TV.
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IR OUT
AUX IN
COAXIAL I N
OPTICAL IN
Contents Setup Use Troubleshooting Status LED Appendix
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You may also place HEOS HomeCinema soundbar on a shelf, or furniture,
above or below the screen. It should be centered with the screen, and
ideally no more than a few inches above or below. The system will usually
sound best when the front of the soundbar is close to, or flush with, the
front edge of the furniture or shelf on which it rests. This reduces
unwanted sound reflections.
Place the wireless subwoofer anywhere in the room. For the best sound,
place the subwoofer near a wall or corner, within 6 meters of the
soundbar, and on the same side of the room as the soundbar. The
wireless subwoofer range is 8 meters. Wireless subwoofer can be
positioned vertically or horizontally. Attach the supplied non-slip stickers to
the subwoofer.
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NOTE
0Don’t put the subwoofer where curtains or furniture will block the sound. The port
on the back of the subwoofer cabinet should be unobstructed.
Contents Setup Use Troubleshooting Status LED Appendix
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oWall-Mounting
The HEOS HomeCinema soundbar can be wall-mounted using the
integrated keyhole mounts. A mounting template can be found in the
product carton. Using a level, position and tape the template to the
wall in the desired location. Install hardware* using the template as a
guide and then remove the mounting template from the wall. Connect
the audio and power cables prior to mounting the soundbar on the
wall.
zConsult a person knowledgeable about your wall type to recommend suitable
hardware for hanging the speaker.
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Wall Mounting Keyholes
NOTE
0To ensure safety, request a contractor perform the mounting work when mounting
onto a wall.
0In order to use the unit safely, do not place items on or hang items from the unit.
0Be sure to fix connection cables to the wall to ensure that cannot be pulled or
tripped over causing the unit to fall. Check that the unit is mounted safely after the
mounting work is complete. Recommend installing a safety wire (not included) at
the safety wiring hole on the bottom of the soundbar in order to prevent injury to
the user and others or damage to property should the soundbar fall for some
reason.
0Also, periodically check the safety of the unit and whether there is a possibility that
the unit may fall.
0Denon cannot accept any responsibility for damage, injury or accidents caused by
problems with the mounting location or mounting method.
Contents Setup Use Troubleshooting Status LED Appendix
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Powering Your Speaker
Connect the power cord included in the box to the back of the speaker and the plug to a wall outlet. The speaker is capable of automatically switching
between 100 - 240 V.
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Soundbar
Subwoofer
Getting the HEOS App
The HEOS app is the heart of the HEOS experience. Using your mobile device and the HEOS app, you can setup, browse, explore, and control your
HEOS system right in the palm of your hand, from anywhere in your home.
Download the HEOS app for iOS or Android by searching App StoreSM or Google Play™ store for “HEOS by Denon”.
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For the purpose of improvement, the specifications and design are subject to change without notice.
Contents Setup Use Troubleshooting Status LED Appendix
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SETTING UP YOUR FIRST HEOS HOMECINEMA
Once you have placed your HEOS HomeCinema in your listening room and have downloaded the HEOS app, you are ready to configure your HEOS
HomeCinema for music playback. This involves following a few simple steps to get the speaker connected to your existing home network:
Caution
DO NOT connect the Ethernet cable if you are connecting your HEOS HomeCinema to a wireless network. If you are connecting the speaker to a wired
network, use an Ethernet cable to connect the speaker to your network or router.
1Make sure your mobile device is connected to your
wireless network (the same network you want your
speakers connected to). You can check this in the
Settings - Wi-Fi menu of your iOS or Android device.
NOTE
If your wireless network is secure, make sure you know the password to join
your network.
2Make sure you have the included
Audio/Setup cable handy.
3Launch the HEOS app on your
mobile device.
4Tap the “Setup Now” button at the top of the screen.
5Follow the instructions to add the HEOS HomeCinema
to your wireless network and to select an input on your
HEOS HomeCinema. (The Wi-Fi settings from your
mobile device will be copied to the HEOS HomeCinema
via the audio cable.)
NOTE
If you have any problems connecting your HEOS device, jump to the
Troubleshooting section (v p. 55).
Contents Setup Use Troubleshooting Status LED Appendix
Setup
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