Heritage Bathrooms SGC04 Mounting instructions

Installation Instructions
and User Guide
Thermostatic Recessed Dual
Control Shower Valve with
Integral Diverter
Models covered: SGC04, SGA04,
SHDC03 & SHDA03
Please keep this booklet for future
reference.
Installer, when you have read these in-
structions please ensure you leave them
with the user.
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Thank you for choosing Heritage, the UK’s market leader for classic bathroom products.To
ensure this product works to its full potential, it needs to be tted correctly. These tting
instructions have been created to give you all of the information you need. If you need any
further help, please do not hesitate to give us a call on 0844 701 8503.
Important Safety Information ………………………………………………….
General Information …………………………………………………………...
Product Features ………………………………………………………………
Specications …………………………………………………………………..
Pack Contents …………………………………………………………………
Prior to Installation ……………………………………………………………
Installation ……………………………………………………………………..
Shower Valve ………………………………………………………
Wall Outlet ………………………………………………………..
Operating the Shower …………………………………………………………
Maintenance ……………………………………………………………………
Adjusting the Temperature …………………………………………………….
Troubleshooting ………………………………………………………………..
Notes …………………………………………………………………………..
Guarantee ……………………………………………………………………...
Contents
3
4
5
6
7
8
9-11
9-10
11
12
13
14
15-16
17
18-19
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Important Safety Information
• Please read these instructions thoroughly and retain for future use.
• All products manufactured and supplied by Heritage are safe provided they are
installed, used correctly and receive regular maintenance in accordance with these
instructions.
• If you are in any doubt about your ability to install this product safely you
must employ the services of an experienced qualied plumber.
• This tting needs to be installed in accordance with, and meet the requirements of
the Water Supply (Water Fittings) Regulations 1999 and Scottish Byelaws 2004.
• Remove all packaging and check there are no missing or damaged parts.
• Before starting any installation please consider the following:
• Before drilling into walls, check that there are no hidden electrical wires, cables or
water supply pipes.This can be checked with the aid of an electronic detector.
• If power tools are used do not forget to: - Wear eye protection
- Unplug equipment after use
• Warning: Before installing the new shower valve it is essential that you
thoroughly ush through the pipework in order to remove any
remaining swarf, solder, etc. Failure to carry out this procedure
could cause problems or damage to the workings of the shower
valve.
• Fitting isolation valves to the inlet feeds is required for ease of maintenance.
• Access must be made available to the shower valve / mixer body for maintenance /
servicing purposes.
• Warning: Do not operate this product if you suspect it is frozen. Do not site
the Mixing Valve where it might be subjected to freezing conditions.
• These shower valves must not be modied in any way as this will invalidate the
guarantee.
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General Information
Recommended Usage
Domestic Heavy
Commercial
Light
Commercial Health Care
This product has been tested to the Water Regulations Advisory Scheme (WRAS) and satises
the requirements of the Water Supply (Water Fittings) Regulations 1999 and current bylaws.
For full Installation Requirements & Notes (IRN) please visit www.wras.co.uk/directory.
BS7600 recommends the temperature of stored water should never exceed 65ºC.A stored
water temperature of 60ºC is considered sufcient to meet all normal
requirements and will minimise the build up of lime scale in hard water areas.
If the shower valve is installed at low pressure (tank fed), then the minimum distance from the
highest installed position of the showerhead to the underside of the cold tank should be at
least 1 metre to ensure adequate performance.
Note: Nominally equal (balanced) inlet supply pressures are recommended for optimum
performance.
This shower valve should be installed in compliance with the Water Supply (Water
Fittings) Regulations1999 and the Scottish Bylaws 2004.
If in doubt, contact a registered plumber or your Local Water Authority or the Secretary of
The Institute of Plumbing, address as follows;-
The Institute of Plumbing,
64 Station Lane,
Hornchurch,
Essex,
RM12 6NB
Tel: [phone]
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Product Features
1. Two outlet diverter
This outlet allows the user to divert the ow
of water from one water outlet to another.
E.g. Fixed rigid riser or an adjustable riser.
2. Temperature control
Adjustable temperature control.
Turn the handle clockwise for a cooler
temperature.
Turn the handle anti-clockwise for a hotter
temperature.
1
2
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Specications
Inlet connections: 15mm compression with 150mm between centres.
Minimum working pressure: 0.2 bar
Note: This shower has been designed to deliver a high ow of water on low pressure
systems, however depending on the installation, type of system and shower accessories used, a
higher pressure maybe required to optimise the showering experence.
Maximum working pressure: 5 bar
Maximum static pressure: 10.0 bar
Note: Static pressure is the build up of pressure when the valve is closed.
Supply requirements:
Minimum cold water supply temperature: 5ºC.
Maximum cold water supply temperature: 25ºC.
Maximum hot water supply temperature: 80ºC.
Note: The inlet hot water temperature must be at least 10ºC above the required blend
temperature (e.g. shower temperature 43ºC: minimum hot water temperature 53ºC).
System requirements:
Gravity fed hot & cold (Equal pressures)
Gravity fed hot & mains cold (Differential pressure, maximum ration 5:1)
Unvented systems
Instantaneous water heater (Combination boiler)
Pumped system
Note: When using a pumped system we recommend that an essex flange is used.
Important: Minimum wall cavity depth: 35mm
Min - Max Concealing plate thickness: 45-75mm
For full dimensional drawings please visit www.bristan.com.
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Pack Contents
1. Concealing plate x1
2.Valve body x1
3. Handles x2
4. Shrouds x2
5. Shroud extention screws x1
6. Valve body xings x2/2
7. Inserts x2
8. Flow regulators x2
9. Filter washers x2
10.Wall outlet x1
2
1
3
4
6
7
8
9
5 10
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Note: Contents for
illustration purposes only.
Shower shown .
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Flow Regulators
This shower valve is supplied with a 5 and 7
litre per minute ow regulator loose in the
box which must be tted if the shower valve
is installed in conjunction with an instantane-
ous water heater /
combination boiler.
With both ow regulators tted and by
turning the water heater / combination boiler
to its hottest setting, will ensure a sufciently
hot water supply to the shower valve during
winter months (in the UK), when the mains
cold water supply is at its coldest.
To t the ow regulators
Remove the inlet elbows ensuring the lter
washer is also removed. carefully remove the
plastic inserts from the valve inlets and push
in the ow regulators. The 7 litre per minute
ow regulator must be tted to the cold
inlet and the 5 litre per minute ow regulator
must be tted to the hot inlet.
Place the lter washers back into the elbow
nuts and tighten the nuts fully onto the
outlets.
In the event that this shower valve is not
installed with an instantaneous water heater /
combination boiler, the ow
regulators do not need to be tted.
Prior to Installation
Flow
Regulator
Insert
Elbow
Filter
Washer
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This shower valve is designed for
installations where a recessed valve is already
installed in the wall cavity and is to be re-
placed or for new installations.
Before Installation
Flush through the pipework to ensure re-
moval of any debris.Turn off the mains water
supply and close any isolating valves.
1. Attach shower valve to wall
Place the shower valve in the required
position and mark the centres of the xing
holes onto the wall.
Warning: Please check for any hidden
pipes and cables before drilling holes in the
wall.
Drill suitable holes and insert the wall plugs.
Securely attach the shower valve to the wall
using the screws supplied.
2.Connect water supply pipes
Insert 15mm hot and cold water supply pipes
into the inlet connections and
tighten nuts, ensuring the olives are tted.
3. Plumb in outlets
Insert 15mm pipework into the top outlet
and plumb into the users chosen
products. Ensure the olives are tted when
tightening the nuts.
Important: Water supplies to the mixer
must be with hot on the left and cold on the
right when viewed from the front.
Installation - Shower Valve
Wall plugs
Fixing
screws
nut
Elbow
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Installation - Shower Valve
4. Fit concealing plate
Note: The concealing plate can be used as
a template by drawing around the plate and
measuring in by 10mm to give
sufcient clearance.
Run a bead of waterproof silicon sealant
around the inner edge of the concealing plate.
Slide the concealing plate onto the shower
valve control handles and apply rm
pressure to ensure to silicon sealant spreads.
5. Fit Handles
Push the spline adaptors (if required) onto
the valve spindles.
Push the handles onto the spline adaptors and
secure by tightening the grub screw and
push-t the cap into position.
Important: All maintanance and servicing of
the shower valve, thermostatic
cartridge and lters can be done from the
front.
Concealing plate
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Installation - Wall Outlet
Fitting the Wall Outlet
There are two methods of xing the wall
outlet depending on the type of wall:
a: With rear access once wall nished
Fit the rubber washer to the back of the wall
outlet, place the assembly through a
25-30mm hole in the wall and secure with the
backnut ensuring the washer is tted between
the backnut and the wall.
Connect the wall outlet assembly to the
shower valve outlet.
b: Without rear access once wall
nished
Fit a ‘1/2” female connection’ (not
supplied) within the wall cavity and plumb in
from the shower valve. Screw the wall outlet
into the ‘1/2” female connection’
using a suitable thread sealant ensuring the
rubber seal is tted to the back of the wall
outlet.
Note: The backnut and washer are not
required.
Backnut
Washer
Wall
Rubber
seal
Wall
outlet
Wall
Rubber
seal
Wall
outlet
Female
fitting
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Operating the Shower
Hot
1. Two outlet diverter
This outlet allows the user to divert the flow
of water from one product to another.
Turn the handle one way or the other to turn
the flow of water on to your chosen product.
To turn the flow of water off turn the
handle back to the centre.
2. Temperature control
Adjustable temperature control.
Turn the handle clockwise for a cooler
temperature.
Turn the handle anti-clockwise for a hotter
temperature.
Cold
1
2
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Maintenance
General Cleaning
Your fitting has a high quality finish and should
be treated with care to preserve the visible
surfaces.All surfaces will wear if not cleaned
correctly, the only safe way to clean your
product is to wipe with a soft damp cloth.
Stains can be removed using washing up liquid.
All bath cleaning
powders and liquids will damage the
surface of your fitting, even the
non-scratch cleaners.
Note: Never use abrasive detergents or
disinfectants or those containing alcohol,
hydrochloric acid or phosphoric acid.
Cartridge Maintenance
We advise that the shower valve is
regularly serviced in hard water areas to
maintain the flow of water.
Isolate both hot and cold water supplies to
the shower valve by either:
• Turning the water supply off at the
mains stopcock or
• Turning off the isolation valves to the
shower valve.
1. Remove the temperature handle and plastic
stop.
Important:Take note of the position of
the plastic stop and handle - They must be
refitted in the same position.
2. Unscrew the cartridge anti-clockwise and
remove from the valve body.
3. Remove the piston and thermostat
assembly and place into a bowl.
Carefully add hot water (just off the boil) and
vinegar to de-scale. Leave in the
solution until the water has cooled and rinse
with clean water.
4. Grease the seals with a silicon grease
supplied by Bristan (part number:
SP-495-0002) and carefully refit.
5. Refit the temperature stop and handle.
Reset the maximum temperature.
Piston
Thermostat
Unscrew
anti-clockwise
to remove
Tighten
clockwise
to replace
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Adjusting the Temperature
Adjusting the Temperature
The shower valve has been factory set to
42ºC with equal (balanced) hot and cold
water supply pressures, with the hot water
supply at 65ºC.
If your operating conditions are
different from those above, the outlet water
temperature may differ from the factory
setting.
If required the shower valve can be
re-calibrated to suit your own temperature
requirements.
Set the temperature control to the
maximum setting and check the
temperature of the water with a
thermometer. If the temperature is not
correct, re-calibrate the shower valve:
1. Remove the temperature handle but do not
remove the plastic temperature stop.
2.Turn the spline clockwise to decrease the
temperature and anti-clockwise to increase
the temperature. Check the
temperature and adjust until you achieve the
required temperature.
3. Replace the temperature handle
ensuring it is fitted back into the
maximum position.
Temperature
Stop
(Do not remove)
Spline
Hotter
Colder
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Troubleshooting
Symptom Cause Remedy
No ow or low
ow rate and
/ or varying
temperatures.
Check showerhead, hose and
lters for any blockage.
Clean as necessary, refer to
Maintenance section (page 13).
Partially closed stop or service
valve in water supply pipework to
the shower valve.
Open stop or service valve.
Instantaneous water heater cycles
on and off as the ow rate or
pressure is too low.
Increase water ow rate or
pressure through system.
Contact the boiler manufacturer.
Head of water is below the
minimum distance required.
Raise the cistern or t a shower
booster pump.
Inlet lter is partially blocked. Clean or replace, ush through
pipework before retting.
Hot or cold water being drawn
off elsewhere causing pressure
changes or instantaneous boiler
temperature changes.
Do not use other water outlets
when using the shower.
Make sure the maintained inlet
pressures are nominally balanced
and sufcient.
Refer to Specication (page 6).
Airlock or partial blockage of the
pipework.
Flush through pipework to ensure
removal of debris and any airlocks.
No hot or cold water reaching
the shower valve.
Check hot and cold feeds (the valve
will shut down if either the hot or
cold supply fails).
Only hot or cold
water from the
shower valve
outlet.
Partially closed stop or service
valve in water supply pipework to
the shower valve.
Open stop or service valve.
Inlet lter is partially blocked. Clean or replace, ush through
pipework before retting.
Inlet water supplies are reversed
(hot to cold supply).
Check the connections are the
correct way round. Hot on the left
and cold on the right when viewed
from the front. Rework pipework as
necessary.
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Troubleshooting
Symptom Cause Remedy
Maximum water
temperature too
hot or cold.
Maximum water temperature set
incorrectly.
Reset maximum water temperature.
Refer to ‘Maximum Temperature
setting’ in Maintenance section
(page 13) and ‘Adjusting the
Temperature’ (page 14)
Outlet water
temperature too
hot / cold.
Inlet lter is partially blocked. Check inlet lters for any blockages
and clean as necessary.
Installation conditions outside
operating parameters.
Refer to Specication (page 6).
Service shower valve as
recommended. Refer to
Maintenance section (page 13).
Refer to ‘Adjusting the Temperature’
section (page 14).
Water
temperature
too cold -
Maximum water
temperature
incorrectly set.
Hot water temperature is less
than 10ºC above the required
blend temperature.
Adjust hot water temperature or
wait for water to reheat if stored
system is used.
Instantaneous water heater not
igniting because water ow rate
is too low.
Increase water ow rate through
the system.
Check inlet lters and clean or
replace. Refer to Maintenance
section (page 13).
Contact the boiler manufacturer.
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Notes
please use this space to add any notes you or your installer may have regarding the plumbing
system / installation of this product.
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Guarantee
When you buy a Heritage product, you
can be confident that it not only features a
beautiful design, distinctive, classic design, but
that it has also been made to the very highest
quality standards.
In the unlikely event that you find a fault with
our products, we offer solid guarantees and
an attentive aftercare service to ensure that
the problem is delt with quickly and easy.
*Labour is provided by an approved
engineer or appointed representative.The
guarantee only applies to products with a
manufacturing fault.There will be a call out
charge for any incidents where no fault has
been found with the product, or if the issue is
due to poor installation or maintenance.
Guarantee Terms and Conditions
This guarantee is in addition to your
statutory and other legal rights and is subject
to the following conditions:
• The product was purchased within
the United Kingdom or Republic of
Ireland.
• The guarantee applies solely to the
original purchaser with proof of
purchase.
• The installation must allow ready access
to all products for the purpose of
inspection, maintenance or replacement.
• Repair under this guarantee does not
extend the original expiry date.The
guarantee on any replacement parts or
product ends at the original expiry date.
• Any part found to be defective during
the guarantee period will be replaced
without charge, providing that the product
has been installed in accorance
with the instructions given in this guide
and used as the manufacturer intended.The
guarantee does not cover:
• Damage or defects caused by;
- General wear and tear (including
special non-chrome finishes;
components such as filters, seals,‘O’
rings and washers)
- Incorrect installation
- Repair using non-Heritage parts
- Accidental or wilful misuse
- Corrosion and the use of
inappropriate cleaning products
- System debris including the build
up of limescale (which can be
controlled through regular servicing
and maintenance)
• Compensation for loss of use of the
product or consequential loss of any
kind.
In the interests of continuous product
improvement, Heritage reserves the right to
alter product specifications without notice.
The Heritage Product Guarantee does not
affect your statutory rights as a consumer.
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Guarantee
• Need help?
If this product does not function correctly
when first used, contact Heritage Custom-
er Service on 0844 701 8503 where our
expert team of advisors will be able to offer
you help and advice.
• Problems during the guarantee period
In the unlikely event that you encounter any
problems with the product during the guar-
antee period, contact Heritage Customer
Service on 0844 701 8503 with your proof
of purchase and we will work to resolve the
problem quickly.
Heritage Customer Support
Heritage customers also benefit from the sup-
port of our comprehensive customer support
package which offers:
Technical support hotline
Tel: [phone] with access to fully
trained advisers who can offer installation
advice, talk you through quick
maintenance checks, or recommend the best
course of action to fix any problems with a
product.
Spare parts
We hold thousands of spares and we keep
them for discontinued products for over
seven years. Spares can easily be ordered
online at www.heritagebathrooms.com and
are dispatched the same day.
Expert plumbing engineers
If we can’t solve the problem over the ‘phone
or with a spare part, then we’ll send out one
of our engineers to take a look. Our engi-
neers provide free support for products that
are within guarantee, but are also available
to service products that are out of guaran-
tee for a small charge. For details, please call
Heritage Customer Service on 0844
701 8503.
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Part Number: FI: DIV Front Access
Issue: D1
Birch Coppice Business Park
Dordon
Tamworth
Staffordshire
B78 1SG
Web: www.heritagebathrooms.com
Email: [e-mail]
Tel: [phone]
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