HeroCamper C9 User manual

Model C12
Cooling Box
USER MANUAL
Please read this operating manual carefully before starting the device. Keep it in a safe place for future
reference.

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#HeroCamper™ –Lammefjordsvej 5 –6715 Esbjerg N –Denmark
Phone [phone] –[e-mail]
www.herocamper.com
VAT No DK -40193189
Content
Safety instructions...............................................................................................................................2
Product features..................................................................................................................................4
Product structure ................................................................................................................................4
Function and operation.......................................................................................................................4
Care and maintenance ........................................................................................................................6
Troubleshooting ..................................................................................................................................7
Warranty..............................................................................................................................................9
Technical information .......................................................................................................................10

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#HeroCamper™ –Lammefjordsvej 5 –6715 Esbjerg N –Denmark
Phone [phone] –[e-mail]
www.herocamper.com
VAT No DK -40193189
Safety instructions
WARNING !!
• Do not operate the appliance if it is visibly damaged.
• Do not block the gaps of the fridge with things like pin, wire, etc.
• Do not expose the appliance to rain or soak it in water.
• Do not place the appliance near naked flames or other heat sources (heaters, direct sunlight, gas
ovens etc.)
• Do not store any explosive substances like spray cans with a flammable propellant.
• Ensure the supply cord is dry and not trapped or damaged. Do not locate multiple portable socket-
outlets or portable power supplies at the rear of the appliance.
• Check the voltage specification on the type of plate corresponds to that of the energy supply. The
appliance is only to be used with the power supply unit provided with the appliance.
• Do not use electrical appliances inside the food storage compartments of the appliance, unless
they are of the type recommended by the manufacturer.
• Once unpacked and before turning on, the appliance must be placed on a level surface for more
than 6 hours.
• Make sure that the appliance stays horizontally when it is running. The tilt angle must be less than
5° for long time running and be less than 45° for brief time running.
• Keep the ventilation openings in the unit casing or in the built-in structure free of obstacles.
(Around the compressor≥100mm).
• Keep the appliance stable on the ground or in the car; Do not drain upside down.
CAUTION!
• Repairs may only be conducted by qualified personnel. Incorrect repair may cause danger. The
lamp and supply cord must be replaced by the manufacturer or qualified persons.
• The installation of DC power in the boat must be managed by qualified electricians.
• Children shall not play with the appliance. Cleaning and user maintenance shall not be made by

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#HeroCamper™ –Lammefjordsvej 5 –6715 Esbjerg N –Denmark
Phone [phone] –[e-mail]
www.herocamper.com
VAT No DK -40193189
children without supervision.
• The appliance can be used by children aged from 8 years and above and persons with reduced
physical, sensory, or mental capabilities or lack of experience and knowledge if they have been given
supervision or instruction concerning use of the device in a safe way and understand the hazards.
NOTICE!
• Disconnect the power supply before each cleaning and maintenance and after every use.
• Do not use sharp tools to defrost; Do not damage the refrigerant circuit.
• Risk of child entrapment. Before you throw away your old refrigerator or freezer: take off the
doors: leave the shelves in place so that children may not easily climb inside.
• Check if the cooling capacity of the appliance is suitable for storing the food or medicine. Food
may only be stored in its original packaging or in suitable containers.
• If the appliance is left empty for extended periods, switch off, defrost, clean, dry, and leave the
door open to prevent mold developing within the appliance.
• The appliance is intended to be used in household and similar applications such as:
- Staff kitchen areas in shops, offices, and other working environments.
- Camping, Farmhouses and by clients in hotels, motels, and other residential environments.
- Bed and breakfast type environments.
- Catering and similar non-retail applications.
Please according to local regulations regarding disposal of the appliance for its flammable
refrigerant and blowing gas.

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#HeroCamper™ –Lammefjordsvej 5 –6715 Esbjerg N –Denmark
Phone [phone] –[e-mail]
www.herocamper.com
VAT No DK -40193189
Product features
• High-efficiency compressor and conversion module.
• CFC free and great heat insulation.
• DC 12/24V or AC 100~240V (using dedicated adapter) power supply.
• Cooling lowest to -20°C/-4°F (based on 25°C/77°F room temperature).
• With temperature memory function and three-stage intelligent battery protection system.
Product structure
① Storage room
② Lid latch
③ Control panel
④ Charging port
⑤ Machine compartment
Function and operation

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#HeroCamper™ –Lammefjordsvej 5 –6715 Esbjerg N –Denmark
Phone [phone] –[e-mail]
www.herocamper.com
VAT No DK -40193189
• Power Supply: connect to DC 12V/24V or AC 100-240V power (using dedicated adapter).
• Display Screen Initialization：connect to the power supply, the buzzer will make a long beep, and
the display will be on for 2 seconds then enter the normal operating mode.
• Power On/Off：press to switch ON/OFF.
• Temperature Setting press or for temperature setting, the setting will be saved automatically
after stopping operating for 3 seconds (Note: the temperature displayed is the
current temperature of the compartment, it will take a while to reach the set temperature.)
Temperature setting range: -20~20°C（-4~68°F）
• Cooling Mode：under the running state, press to switch MAX(fast cooling) and ECO(Energy
saving Mode).(*Factory setting is MAX.)
• Battery Protection Mode：under the running state, long press for three seconds until screen
flashes, then press again to select protection mode H(High), M(Medium) and L(Low)
(*Factory setting is H).
Voltage Reference:
* The voltage is theoretical value, there may be a deviation in different sceneries.
* H should be set when the product is connected to car power, and M or L should be set when it is
connected to a portable battery or other back-up battery.
• Temperature Unit Setting switch off the fridge, long press for three seconds until E1
displays, then switch to E5 by pressing again. Under E5 mode, press or to select Celsius or
Fahrenheit.(*Factory setting is °C.)
• Reset：switch off the fridge, long press for three seconds until E1 displays, under E1 mode, long
press at the same time for three seconds to reset it.

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#HeroCamper™ –Lammefjordsvej 5 –6715 Esbjerg N –Denmark
Phone [phone] –[e-mail]
www.herocamper.com
VAT No DK -40193189
• Recommended temperature for common food:
Care and maintenance
■Cleaning:
• Switch off and unplug the device first to avoid electric shock.
• Use wet cloth to clean the device and dry it.
• Do not soak the fridge in water and do not wash it directly.
• Do not use abrasive cleaning agents during cleaning as these can damage the device.
■Storage:
If the device will not be in use for a long time, please follow the instruction:
• Switch off and unplug the device.
• Take out all the items stored in the device.
• Wipe off excess water with a soft rag.
• Put the fridge in a cool and dry place.
• Leave the lid slightly open to prevent odors from forming.
• Recommended storage environment:
ambient temperature: 25°C, ambient humidity: ≤ 75%.

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#HeroCamper™ –Lammefjordsvej 5 –6715 Esbjerg N –Denmark
Phone [phone] –[e-mail]
www.herocamper.com
VAT No DK -40193189
■Defrosting:
Humidity can form frost in the interior of the cooling device or on the evaporator.
This reduces the cooling capacity. Defrost the device in good time to avoid this.
• Switch off and unplug the device first to avoid electric shock.
• Take out all the items stored in the device.
• Keep the lid open.
• Wipe off the defrosted water.
Never use hard or pointed tools to remove ice or to loosen objects which have frozen in place.
Troubleshooting
Issues Cause/Suggestions
Refrigerator does not work
• Check if the switch is on.
• Check if the plug and socket are connected well.
• Check if the fuse has been burnt.
• Check if the power supply is malfunctioned.
• Switch on/off the fridge frequently may cause start delay of the compressor.
Refrigerator compartments are too warm
• The door is opened frequently.
• A large amount of warm or hot food was stored recently.
• The refrigerator has been disconnected for a long time.

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#HeroCamper™ –Lammefjordsvej 5 –6715 Esbjerg N –Denmark
Phone [phone] –[e-mail]
www.herocamper.com
VAT No DK -40193189
Food is frozen
• The temperature was set too low.
There is "water flow" noise from inside the refrigerator
• It is a normal phenomenon, caused by the flow of refrigerant.
There are waterdrops around the refrigerator casing or door gap
• It is a normal phenomenon; the moisture will condense to water when it touches a cold surface of
the refrigerator.
The compressor is slightly noisy when starting
• It is a normal phenomenon; the noise will be reduced after the compressor works stably.
Code F1 displayed
• Possible cause: low voltage to fridge. Adjust the battery protection from High to Medium or from
Medium to Low.
Code F2 displayed
• Possible cause: condenser fan is overloaded. Disconnect power to fridge for 5 minutes & re-start.
If the code shows again, contact manufacturer for service.
Code F3 displayed
• Possible cause: the compressor starts too frequently. Disconnect power to fridge for 5 minutes &
re-start. If the code shows again, contact manufacturer for service.
Code F4 displayed
• Possible cause: compressor not kicking in. Disconnect power to fridge for 5 minutes & re-start. If

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#HeroCamper™ –Lammefjordsvej 5 –6715 Esbjerg N –Denmark
Phone [phone] –[e-mail]
www.herocamper.com
VAT No DK -40193189
the code shows again, contact manufacturer for service.
Code F5 displayed
• Possible cause: overheating of the compressor & electronics. Disconnect power to fridge for 5
minutes & re-start. If the code shows again, contact manufacturer for service.
Code F6 displayed
• Possible cause: no parameter can be detected by the controller. Disconnect power to fridge for 5
minutes & re-start. If the code shows again, contact manufacturer for service.
Code F7 or F8 displayed
• Possible cause: temperature sensor is faulty. Contact manufacturer for service.
Warranty
If the device gets malfunctional, limited warranty will be provided for 1 year from the date of
purchase, except following situations:
• Contrived damage.
• Damage caused by force majeure such as earthquake, conflagration, etc.
• Damage from inappropriate use or violating this instruction.
• Damage or malfunction caused by disassembling.

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#HeroCamper™ –Lammefjordsvej 5 –6715 Esbjerg N –Denmark
Phone [phone] –[e-mail]
www.herocamper.com
VAT No DK -40193189
Technical information
*Due to product improvement, the technical information might be different from actual
information, please refer to the rating label on the product.