HiBoost Mini Series User manual

User Manual
Hero
Boost Your Bars and Keep You Connected to the World
FOR HOME,OFFICE......
[phone] (M-F from 9 am - 5 pm CST)
Mini Series

Package Content
Introduction
Pre-Installation Instructions
Notes about LCD Display
APP Assisted Installation
LCD Assisted Installation
Quick Troubleshooting Guide
Technical Specifications
Authorized Accessories List
FCC and IC Statements
Return and Warranty Policies
01
02
03
08
10
25
38
39
40
41
43
CONTENTS

Note: Available accessories can be purchased through HiBoost.com
Warning: Un-authorized antennas, cables, and/or coupling devices are
prohibited by new FCC rules, Please contact FCC for details: 1(888)-CALL-FCC.
Hero
Outdoor Antenna Indoor Panel Antenna
Indoor Whip Antenna
Signal Booster
Power Supply Waterproof Tape Other Accessaries
01
1*32.8’ Outdoor Cable(NM-SMAM)
1*16.4’ Outdoor Cable(SMAF-SMAM)
1*30’ Indoor Cable(SMAM-NM)
Through-window Cable
(SMAM-SMAF)

Introduction
Thanks again for purchasing HiBoost cell phone Booster. Hero booster of Mini series is a
collection of precision-engineered product that improves cellular reception inside of
homes and businesses by amplifying incoming and outgoing cell phone signals.
HiBoost cell Booster's exclusive cloud-based Signal Supervisor mobile application and
LCD display allow users to monitor the live status of HiBoost cell phone signal boosters
directly from the LCD display or remotely from a mobile device anywhere at any time.
If there are any issues while installing a HiBoost cell phone signal booster, please contact
the HiBoost technical support team through the following options：
Online Support: Create a ticket or chat via Signal Supervisor App
[phone] (M-F from 9 am – 5 pm CST)
[email protected]
www.hiboost.com
02
Through-window Cable
(SMAM-SMAF)

Pre-Installation Instructions
We strongly recommend you to read the user guide completely before you install.
HiBoost Hero provides 2 options of booster installation,
APP and LCD installation ways are unique methods provided by HiBoost.
1.APP Assisted Installation：
FIRST CHOICE From Page 10~24.
It’s more convenient and many work could be done by ONE
person, and the most important is that the obtained signal can
be very precise.
LCD signal meter tells how strong the signal is.
2. LCD Assisted Installation：
SECOND CHOICE From Page 25~37.
It can achieve the same precise effect as App guidance.
But it may need two people and the installation process is a
little cumbersome.
Outdoor Alarm Indoor
2100
MHZ
03
0

Then why has HiBoost spent extra big efforts and costs to design APP and
LCD signal meters to help you install?
Out of the various reasons, the most important reason is that we would like you, our
valuable client, to get the maximum output power from the booster system in order to get
optimal signal reception for all your mobile devices.
As it is known and a big thanks, FCC makes signal boosters legal in 2014 so that every
body can install and benefit from the signals;
But FCC regulations do limit the gain and output power of all consumer boosters to low
values in order to avoid any interference to the cell towers;
Furthermore FCC stipulates that any improper install should trigger immediately further
reduction of the booster’s already-limited gain and power to protect the towers.
Therefore, you can understand how important you need to find the perfect outside
signal from the tower and how important to squeeze every last gain and power from
the booster, even 1dB more power is so precious when you suffer from no signals.
HiBoost App & LCD signal meters will help you to fine tune the best power and get
as much cover of your spaces.
04

General Working Principle:
※Please do spend sometime to read it fully, as it is crucial to get full bars for your rooms.
Before we start any of the two ways, please allow us to spend 3 pages to make you
understand how the booster system works for you.
How HiBoost booster works
2Booster and
Whip Antenna
The outdoor antenna receives outside
signal from the nearby cell tower and sends
it to HiBoost Booster.
The booster amplifies the signal, the whip
antenna receives amplified signal and sends it
throughout your rooms.
The outdoor Antenna receives outside signal
from the nearby cell tower and sends it to
HiBoost Booster.
The indoor antenna receives amplified
signal and sends it throughout your rooms.
The booster amplifies the signal and
sends to indoor antenna.
Installation mode: Desktop
Installation mode: Wall Mount
05

Working Principle in Formula
Outside
Signal
Outdoor
Antenna Gain
Outdoor
Cable Loss
Booster
Gain
Indoor
Cable Loss
Indoor
Antenna Gain
System
Output Power
Out of the Formula:
Outside Signal: To be received by outdoor antenna from cell tower
Outdoor Antenna Gain: The gain of outdoor antenna
Outdoor Cable Loss: The loss of the outdoor cable
Booster Gain: The actual working gain of the booster
Indoor Cable Loss: The loss of the indoor cable
Indoor Antenna Gain: The gain of indoor antenna
For example:
-70dBm + 11dBi - 4.5dB + 65dB - 2dB + 7dBi = 6.5dBm (System Output Power)
Since the figures in Black color are fixed when you finish the purchase, thus the RED
figures of
1. Outside Signal
2. Booster Gain will play a vital role in reaching the best output power during the
install, especially when we know the FCC limits the booster system values.
So the user guide is focused on:
1. Getting the best outside signal.
2. Keeping the maximum booster gain.
=
06

More notes on how to keep the maximum booster gain
※Please note: This separation is not an absolute mandate. The idea is to isolate
the outdoor antenna from the indoor antenna.
1) Increase the distance between the outdoor and indoor antenna, generally the same
vertical distance generates more loss than horizontal, and to follow easily, a Typical
Required Distance Between Outdoor and Indoor Antenna Over 30 feet (10 meters)
horizontal distance or 13 feet (4 meters) vertical distance.
2) The outdoor and indoor antennas should face opposite directions(panel antenna)
3) Use barriers between the indoor and outdoor antenna.
The loop back from the outdoor antenna to the indoor antenna will reduce the gain, so
the principle to keep the maximum booster gain is to avoid the loop back from the
outdoor antenna to the indoor antenna.
2
5
4
3
1
1. Point to the tower
2. Antennas back to back
3. Three wall barriers
1. Not pointing
to the tower
1. Point to the tower
2. Antennas back to back
3. Two wall Barriers
1. Point to the tower
2. Antennas back to back
3. No barriers, make sure
vertical distance enough
1. Two antennas facing the same direction
2. Vertical distance might not be enough
Perfect
Super
Acceptable
Bad
Bad
07

Indicator Lights
LED Type LED condition Remark
On Successfully connected to Bluetooth
OFF
OFF
OFF
OFF
Flashing
Bluetooth is not connected
On
Solid Red
Solid Green
Successfully connected to Wi-Fi
Wi-Fi is not connected
Normal operating condition
Booster is working abnormally
Booster is not receving power from DC power supply
Booster is working normally
Booster is working abnormally
Bluetooth
Wi-Fi
Power
Alarm
Wifi light
Bluetooth lightPower light
Outdoor Gain:60dB Indoor
2100
MHZ
The number of bars
indicates the performance
of the device. If it shows
zero bar, you can try to
change the installation
position and direction of
the outdoor antenna to
gain better signal.
It shows the boosted
signal strength. The
number of bars
indicates the
performance of the
device.
It shows the
frequency
bands’ real-time
working
performance.
When it flashes, it
indicates that the device
is not working correctly
due to oscillation or
overload. You can refer
to "Quick
Troubleshooting Guide"
in the latter part of this
guide to solve
corresponding problems.
Alarm
08
Notes about LCD Display

Bands contained in the Gauges
Gauge Band Uplink Downlink
700
800
1900
2100 4 1710-1755MHz 2110-2155MHz
12/17 698-716MHz 728-746MHz
13 776-787MHz 746-757MHz
5 824-849MHz 869-894MHz
25/2 1850-1915MHz 1930-1995MHz
Please focus on the gauge that contains the band you are using.
09

Flow chart of APP Assisted Installation
Connect the power supply
to the booster
1 2 3
Download “SignalSupervisor”
and connect with booster
6 5 4
Install the indoor antenna Install the outdoor antenna
Install the booster
and cables
Step 1: Connect the Power Supply to the Booster
Booster
Power Supply
10
Find the cell tower &
Determine the outdoor
antenna’s position
APP Assisted Installation

Step 2: Download Signal Supervisor APP and connect the booster
Download the Signal Supervisor App,
register ID and booster.
1 32 4
6 7 85
1) Search “Signal Supervisor” on Google Play/ App Store, or scan the above QR Code
to download.
2) Register on the Signal Supervisor APP.
3) Power on the booster
* The Bluetooth/WiFi antenna is of built-in type,
* There is no need to connect outdoor or indoor antennas at this moment.
4) Click “Add Device” to register the booster into the APP. And we recommend WiFi
connection because the Bluetooth connection can’t go beyond 30ft. Check more steps
about the App uses as below.
11

Remark: Due to the variety of phone models and the WiFi router types, there is a
situation, though it is rare, where the booster cannot be linked to the Signal Supervisor
app successfully. If such situation is encountered:
* You can alternatively use LCD signal meter to assist your installation. And Bluetooth/Wi-
Fi disconnection won’t influence the booster working status at all.
* Or please use another cell phone or change a WiFi router if you insist an app assisted
installation.
Please contact our tech support if you have difficulties in installation, and we will provide
the best solution for you.
Bands contained in the Gauges on Signal Supervisor
Gauge Band Uplink Downlink
LTE700
CELL800
PCS1900
AWS2100 4 1710-1755MHz 2110-2155MHz
12/17 698-716MHz 728-746MHz
13 776-787MHz 746-757MHz
5 824-849MHz 869-894MHz
25/2 1850-1915MHz 1930-1995MHz
Please focus on the gauge that contains the band you are using.
12

Step 3: Find the cell tower & Determine the outdoor antenna’s position
3.1 Find the band you are using
Download NetWork Cell Info Lite in the Google store and open it.
It can be seen from the example picture that the frequency band is band 13.
(According to the form before, you need to pay attention to Gauge LTE700)
For Android
Then click MAP. You can see your phone connecting to a tower, and you can try aiming your
outdoor antenna at it. But sometimes this is not accurate. You could also move to Step 3.2 to
find the tower
Note: Please take screenshots at this stage.
13

(1)Dial *3001#12345#*
(2)Follow the instructions, take the screenshot as required.
(1) Enter cellmapper.net
(2) Choose your own carrier and band here.
For ios
3.2 Find the cell tower
14

Note: If you need help finding the tower, please contact our tech support and provide your
carrier, band and screenshots taken in the last steps.
(4) After the map jumps to the location, you can scroll the mouse pulley and zoom it out,
then you will see the tower near the location. It would be better to take a screenshot of this
page to guide the following installation steps.
Should you have any questions, please contact our tech support.
(3) Then enter the coordinate of where you are trying to install the signal booster, and
press Enter key.
(In fact when you open Cellmapper, the map on the right will automatically locate
your area if you’ve given the site permission to access your location.
If you found tower sites not even displayed on the map, it might because the app
intercepts the locations for security reasons.）
15

3.3 Determine the outdoor antenna’s position
The outdoor antenna is usually placed at one of the 4 ends of the roof. Please choose
the position according to the tower’s location.
Make sure there are no barriers between the antenna and the tower.
4.1 Connect the outdoor antenna with the booster
(1) Put the booster near to the location you would like to install in the future, or a place with
power outlet temporarily.
(2) Power on the booster and make sure the signal supervisor app links with it smoothly.
(3) Connect the 16.4ft cable with the booster's outdoor port. The booster supports hot plug.
(4) Then connect the window cable with 16.4ft cable and pull the window cable outside
and connect it with 32.8ft cable. In case window cable is not needed, connect the 16.4ft
cable with 32.8ft cable directly.
(5) Connect the other side of 32.8ft cable with the outdoor antenna.
Step 4 Install the outdoor antenna
16

Notes：
*Please do NOT connect indoor antenna at this moment as it will influence the outside
signal finding.
*Please place the booster within 30ft to the possible insatllation location of outdoor antenna
if Bluetooth connection is applied. This is to ensure the App can connect to the booster.
4.2 Adjust and fix the Outdoor Antenna
Have your outdoor antenna pointed to the cell tower you found before and
observe the reading on the app. Adjust the outdoor antenna accordingly.
Notes:
(1) The output power should be the higher the better.
(2) The full output power for Hero is 10dBm. And the full gain is 65dB.
17
Outdoor Antenna Through-Window
Cable
32.8ft
Cable
16.4ft
Cable
Booster