HIK VISION 8 Series User manual

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8/24 Series Ethernet Switch
User Manual
UD03706B

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User Manual
COPYRIGHT ©2016 Hangzhou Hikvision Digital Technology Co., Ltd.
ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the
properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries
(hereinafter referred to be “Hikvision”). This user manual (hereinafter referred to be “the
Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly,
by any means, without the prior written permission of Hikvision. Unless otherwise
stipulated, Hikvision does not make any warranties, guarantees or representations,
express or implied, regarding to the Manual.
About this Manual
This Manual is applicable to DS-C10S-SXXT Series Video Wall Controller.
The Manual includes instructions for using and managing the product. Pictures, charts,
images and all other information hereinafter are for description and explanation only.
The information contained in the Manual is subject to change, without notice, due to
firmware updates or other reasons. Please find the latest version in the company
website (http://overseas.hikvision.com/en/).
Please use this user manual under the guidance of professionals.
Trademarks Acknowledgement
and other Hikvision’s trademarks and logos are the properties of Hikvision
in various jurisdictions. Other trademarks and logos mentioned below are the properties
of their respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT
DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED
“AS IS”, WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,
MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR
PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL
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TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT
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REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF
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SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT
LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO
ENSURE THAT YOUR USE CONFORMS THE APPLICABLE LAW. HIKVISION
SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH
ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE
APPLICABLE LAW, THE LATER PREVAILS.

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Regulatory Information
FCC Information
Please take attention that changes or modification not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance
with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at his own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may
cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and
comply therefore with the applicable harmonized European standards listed under the
EMC Directive 2014/30/EU, the LVD Directive 2014/35/EU, the RoHS Directive
2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of
as unsorted municipal waste in the European Union. For proper recycling, return this
product to your local supplier upon the purchase of equivalent new equipment, or
dispose of it at designated collection points. For more information see:
www.recyclethis.info
2006/66/EC (battery directive): This product contains a battery that cannot be disposed
of as unsorted municipal waste in the European Union. See the product documentation
for specific battery information. The battery is marked with this symbol, which may
include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper
recycling, return the battery to your supplier or to a designated collection point. For
more information see: www.recyclethis.info
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

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Preparing for installation
The HIKVISION 8/24 Series Ethernet Switch includes the following models:
Model
Name
8
Ethernet Switch
24
Ethernet Switch
Symbol Conventions
The symbols that may be found in this document are defined as follows.
Symbol
Description
Provides additional information to emphasize or supplement
important points of the main text.
Indicates a potentially hazardous situation, which if not avoided,
could result in equipment damage, data loss, performance
degradation, or unexpected results.
Indicates a hazard with a high level of risk, which if not avoided, will
result in death or serious injury.

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Table of Contents
Chapter 1 8/24 Switch Overview ................................................................................................................................. 1
1.1 Standard Configuration ......................................................................................................................................... 1
1.2 Characteristic Parameters of 8/24 switch .............................................................................................................. 4
Chapter 2 Installation Preparation ............................................................................................................................... 5
2.1 Cautions ................................................................................................................................................................ 5
2.2 Safety Advice......................................................................................................................................................... 5
2.2.1 Safety Principles................................................................................................................................................. 5
2.2.2 Safety Notices .................................................................................................................................................... 5
2.2.3 Safety Principles for Live Working...................................................................................................................... 5
2.2.4 Electrostatic Discharge Damage Prevention...................................................................................................... 6
2.3 Requirements for Common Locations................................................................................................................... 6
2.3.1 Environment ....................................................................................................................................................... 6
2.3.2 Location Configuration Prevention ..................................................................................................................... 7
2.3.3 Cabinet Configuration......................................................................................................................................... 7
2.3.4 Power Requirements .......................................................................................................................................... 7
2.4 Installation Tools and Device ................................................................................................................................. 7
Chapter 3 Installing the 8/24 Switch............................................................................................................................ 8
3.1 Installation Procedures of 8/24 switch................................................................................................................... 8
3.2 Installing the Chassis of 8/24 switch ..................................................................................................................... 8
3.2.1 Installing the Chassis on the Desk ..................................................................................................................... 8
3.2.2 Installing the Chassis on the Cabinet................................................................................................................. 8
3.3 Connecting the Port............................................................................................................................................... 9
3.3.1 Connecting the Console Port ............................................................................................................................. 9
3.3.2 Connecting the SFP Ports ................................................................................................................................ 11
3.3.3 Connecting Gigabit Ethernet TX Ports ............................................................................................................. 11
3.4 Checkup after Installation .................................................................................................................................... 13
Chapter 4 8/24 switch Maintenance .......................................................................................................................... 14
4.1 Opening the Chassis ........................................................................................................................................... 14
4.2 Closing the Chassis............................................................................................................................................. 14
Chapter 5 Hardware Fault Analysis ........................................................................................................................... 16
5.1 Fault Separation .................................................................................................................................................. 16
5.1.1 Faults Relative with Power and Cooling System .............................................................................................. 16
5.1.2 Faults Relative with Port, Cable and Connection ............................................................................................. 16
5.2 LED Description .................................................................................................................................................. 16
Chapter 6 Specifications ........................................................................................................................................... 18

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Chapter 1 8/24 Switch Overview
The document describes the characteristics and parameters of 8/24 and gives an
overview of 8/24 switch.
1.1 Standard Configuration
8/24 switch has three parts: 8 IEEE802.3af/at gigabit Ethernet TX ports, 2 gigabit Ethernet
SFP ports and 1 Console port. See the following table:
Table 1-1 Attributes of necessary ports
Port
Features
Gigabit PoE ports
TX port: a rate of 10/100/1000M
auto-adaptation, cable MDI/MDIX
auto-identification, UTP(RJ45) port
Gigabit Ethernet optical ports
Optical port: 100/1000M SFP port, with LINK/
ACT indicators
Console port
A rate of 9600bps, RJ45 interface
Figure 1-1 Front template of the 8 switch
Table 1-2 Parts at the front template of the 8 switch
No.
Abbrev.
Name
Remarks
1
PWR
power indicator
If the switch is powered on, the indicator is
on.
2
RESET
RESET
Resume to the default setting.
3
SYS
System indicator
If the indicator is always on, the system is
started up.

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If the indicator flickers, the system works
normally.
4
PoE
PoE indicator
corresponding to
each port
If the indicator is always on, the PoE works
normally.
If the indicator is off, the PoE does not work.
5
Lnk/Act
Lnk/Act indicator
corresponding to
each port
Green indicator is on: 10/100M is
transmitted;
Red indicator is on: 1000M is transmitted;
No indicator is on: no signal is transmitted.
6
/
8 RJ45 interfaces
Realizes the PoE function and forwards
10/100/1000M Ethernet electrical signals
7
Console
Console
Manages the switch locally.
8
/
2 SFP ports
Realizes the forward of gigabit Ethernet
optical signals.
Figure 1-2 Front template of the 24 switch
Table 1-3 Parts at the front template of the 24 switch
No.
Abbrev.
Name
Description
1
CONSOLE
Console port
Manages the switch locally.
2
SYS
System indicator
If the indicator is always on, the system
is being started.
If the indicator flickers, the system works
normally.
3
PWR
Power indicator
If the switch is powered on, the indicator
is on.
4
Link/ACT
LINK/ACT indicator of
each port
If the indicator is on in green: 10/100M,

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If the indicator is on in red: 1000M
If the indicator is not on: no signal is
transmitted.
5
POE
POE indicator
If the indicator is always on: POE works
normally;
If the indicator is not on, POE does not
work.
6
Reset
Reset switch
Return to the factory setting.
7
/
24 gigabit RJ45 ports
Forwards the 10/100M/1000M Ethernet
electric signals and provides with POE
functions.
6
/
4 SFP ports
Forwards 1000M Ethernet optical
signals.
Besides, 8/24 switch provides with a grounding column, a power socket, and a silent fan.
Figure 1-3 Back template of the 8 switch
Table 1-4 Parts at the rear template of the 8 switch
No.
Abbrev.
Name
Remarks
1
/
Fan
/
2
/
AC power socket
100~240V AC
3
/
The grounding column
The grounding must be fine.
Figure 1-4 Back template of the 24 switch
Table 1-5 Parts at the rear template of the 24 switch
No.
Abbrev.
Name
Description

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1
/
Grounding column
The grounding must be fine.
2
/
AC power socket
100~240V AC
1.2 Characteristic Parameters of 8/24 switch
Protocol
standard
Supported standard
IEEE 802.1d Spanning Tree Protocol
IEEE 802.1p Class of Service
IEEE 802.1q tagged VLAN
IEEE 802.3x Flow control
IEEE 802.3ad Link aggregation
IEEE 802.3af Power via Media Dependent Interface
IEEE 802.3at DTE Power Enhancements
IP routing protocol
standard
RFC 1058 RIP
RFC 1723 RIP v2
Network management
standard
RFC 1157 SNMP v1/v2
RFC 1213 MIB II
RFC 1757 RMON 1,2,3,9
Standard configuration
2/4 Gigabit Ethernet SFP ports
1 Console port
8/24 Gigabit Ethernet TX ports
Dimensions (W×H×D)
(mm)
280×179×45 / 440×232×45
Operating
temperature/humidity
0℃to 45℃; 5%-95% non-condensing
Storage temperature/
humidity
-20℃to 70℃; 5%-95% non-condensing
Power supply
Input voltage: AC100-240V;
Input frequency: 50Hz±10%

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Chapter 2 Installation Preparation
2.1 Cautions
Similar to other electronic products, the semiconductor chip easily gets damaged if
you power on and off abruptly and frequently. To restart up the switch of 8/24, you have
to open the power on-off three or five seconds after the power is cut off.
Avoid severe collision or falling down from the height to protect the parts in the
switch.
Use correct outside ports to connect the switch of 8/24. Do not insert the Ethernet
plug into the console port (RJ45 8-line socket). Similarly, do not insert the console cable
into the console port (RJ45 8-line socket).
Note:
1) When you plug or dial out the power line, keep the power line horizontal with the
power socket.
2) When the lifetime of our products ends, handle them according to national laws and
regulations, or send these products to our company for collective processing.
2.2 Safety Advice
2.2.1 Safety Principles
Keep dustless and clean during or after the installation.
Put the cover at the safe place.
Put tools at the right place where they are not easily falling down.
Put on relatively tight clothes, fasten the tie or scarf well and roll up the sleeve,
avoiding stumbling the chassis.
Put on the protective glasses if the environment may cause damage to your
eyes.
Avoid incorrect operations that may cause damage to human or devices.
2.2.2 Safety Notices
The safety notices mentioned here means that improper operation may lead to body
damage.
Read the installation guide carefully before you operate the system.
Only professionals are allowed to install or replace the switch.
Please cut off the direct-current connection when you operate the hull or work
near the power supply.
The final configuration of products must comply with relative national laws and
regulations.
2.2.3 Safety Principles for Live Working
When you work under electricity, following the following principles:

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Put off ornaments, such as ring, necklace, watch and bracelet, before you
operate under live working. When metal articles connect the power to the
ground, short circuit happens and components may be damaged.
Please cut off the direct-current connection when you operate the hull or work
near the power supply.
When the power is on, do not touch the power.
Correctly connect the device and the power socket.
Only professionals are allowed to operate and maintain the device.
Read the installation guide carefully before the system is powered on.
Note:
1) Check potential dangers, such as the humid floor, ungrounded extensible
power line and tatty power line.
2) Install the emergent on-off at the working room for turning off the power
when trouble happens.
3) Plug off the power line before installing or uninstalling the machine box or
working beside the power.
4) Do not work alone if potential dangers exist.
5) Cut off the power before checkout.
6) If trouble happens, take the following measures:
A. Cut off the system’s power.
B. Alarm.
C. Take proper measures to help persons who are hit by the disaster.
Artificial respiration is needed if necessary.
D. Seek for medical help, or judge the loss and seek for available help.
2.2.4 Electrostatic Discharge Damage Prevention
Electrostatic discharge may damage devices and circuits. Improper treatment may cause
the switch to malfunction completely or discontinuously.
Move or locate the devices according to the measures of electrostatic discharge
prevention, ensuring the machine box connects the ground. Another measure is to wear the
static-proof hand ring. If there is no hand ring, use the metal clip with the metal cable to clip the
unpainted metal part of the machine box. In this case, the static is discharged to the ground
through the metal cable of the clip. You can also discharge the static to the ground through
your body.
2.3 Requirements for Common Locations
This part describes the requirements for the installation locations.
2.3.1 Environment
8/24 switch adopts the wall-mounted installation mode. The switch has no fan, so an
environment with good ventilation is needed for the heat cooling of the switch.
For location planning and device locating, refer to section 2.3.2 “Location Configuration
Prevention”.

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2.3.2 Location Configuration Prevention
The following preventive measures assist you to design the proper environment for the
switch.
Make sure that the workshop is well-ventilated, the heat of TX devices is
well-discharged and sufficient air circulation is provided for device cooling.
Put the chassis at the place where cool air can blow off the heat inside the
chassis. Make sure the chassis is sealed because the opened chassis will
reverse the cool air flow.
2.3.3 Cabinet Configuration
The following content assists you to make a proper cabinet configuration:
Each device on the cabinet gives off heat when it runs. Therefore, the sealed
cabinet must have the heat-discharge outlet and the cooling fan. Do not put the
devices too close, avoiding bad ventilation.
When you install the chassis at the open cabinet, prevent the frame of the
cabinet from blocking the airway of the chassis.
Ensure that nice ventilation is provided for the devices installed at the bottom of
the cabinet.
The clapboard separates exhaust gas and inflow air, and boost the cool air to
flow in the chassis. The best location of the clapboard is decided by the air flow
mode in the chassis, which can be obtained through different location tests.
2.3.4 Power Requirements
Make sure that the power supply has nice grounding and the power at the input side of the
switch is reliable. The voltage control can be installed if necessary. At least a 240 V, 10A fuse
or a breaker is provided in the phase line if you prepare the short-circuit prevention measures
for a building.
Caution:
If the power supply system does not have good grounding, or the input power disturbs too
much and excessive pulses exist, the error code rate of communication devices increases and
even the hardware system will be damaged.
2.4 Installation Tools and Device
The tools and devices to install the 8/24 switch are not provided by the 8/24 switch. You
yourself need to prepare them. The following are the tools and devices needed for the typical
installation of the 8/24 switch:
Screwdriver
Static armguard
Bolt
Ethernet cable
Other Ethernet terminal devices
Control terminal

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Chapter 3 Installing the 8/24 Switch
Caution:
Only professionals are allowed to install or replace the devices of the switch.
3.1 Installation Procedures of 8/24 switch
3.2 Installing the Chassis of 8/24 switch
The chassis of the switch can be put on the desk or fixed to the cabinet. Your network
installation requirements can be met if you conduct the operations according to the following
procedure. It can be described in the following two parts:
Installing the Chassis on the Desk
Installing the Chassis on the Cabinet
3.2.1 Installing the Chassis on the Desk
The 8/24 switch can be directly put on the smooth and safe desk.
Note:
Do not put things weighing 4.5 kg or over 4.5 kg on the top of the switch.
3.2.2 Installing the Chassis on the Cabinet
The chassis of the switch is fixed to the cabinet through the fixing mouth. When operation
it is enough to fix the back template of the switch through the fixing mouth to the cabinet.

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Figure 3-1 Fixing the machine box of the switch
After the brackets are installed, install the switch on the cabinet. See Figure 3-2.
Figure 3-2 Installing the switch on the cabinet
3.3 Connecting the Port
3.3.1 Connecting the Console Port
The switch of 8/24 switch has a Console port. The rate of the console port is a value of
1200bps—115200bps. It has a standard RJ45 plug. After you connect the console port to the
serial port of PC through a console cable, you can configure and monitor the switch of 8/24 by
running a terminal emulation software, such as super Windows terminal. The cable is provided
according to the host. The communication parameters of the terminal serial port can be set to
a rate of 9600bps, eight data bits, one stop bit, no sum check bit and traffic control.
The RJ45 connector of the console port is shown in the following figure. The RJ45 plug
corresponds to the RJ45 socket, whose pins can be aligned from left to right with the value
from 1 to 8.
Figure 3-3 RJ-45 connector of the console port

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Figure 3-4 Connecting the console port of 8/24 and computer
Table 3-1 Definition of the pins of the console port
No.
Name
Abbreviation
Remarks
1
Carrier Detecting
CD
No connect
2
Data receiving
RXD
Input
3
Data-line device ready
DSR
No connect
4
Data transmitting
TXD
Output
5
Transmission requesting
RTS
No connect
6
Response transmitting
CTS
No connect
7
Data terminal ready
DTR
No connect
8
Signal ground
SG
GND
Note:
Because the console port of 8/24 switch bears no flow control, you need to set
Data flow control to none when using a superior terminal to manage 8/24 switch
configurations, or the single-pass problem will arise from the superior terminal.
The cable is used to connect the console port of the 8/24 switch and the outside
console terminal device. One end of the cable is a 8-pin RJ45 plug and the other
end is a 25-hole plug (DB25) and a 9-hole plug (DB9). The RJ45 plug is put into
the socket of the console port on the 8/24 switch. DB25 or DB9 is applied
according to the requirement of the terminal serial port. The inner line connection
in the cable is shown in Figure 3-5.

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Figure 3-5 Cable connection at the console port
3.3.2 Connecting the SFP Ports
8/24 switch provides 2/4 gigabit SFP optical ports. Each port corresponds to one indicator
respectively, which is used for indicating the port Link/ACT state. When the indicator is always
on, the link is normal; when it flickers, the data receives and forwards. To use the optical port,
you need connect it to the SFP optical module, and then to other Ethernet terminal devices
through an optical fiber.
Figure 3-6 Connecting the SFP ports and other Ethernet terminals
3.3.3 Connecting Gigabit Ethernet TX Ports
The 8/24 switch has 8/24 10/100/1000 Base-TX ports. Each port has one indicator, which
indicates the state of Link/ACT. If the indicator is always on, the port is linked up; if the indicator
flickers, the data is transmitted on the port. The numbering order of the pins in the UTP port is
the same as the console port.

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Figure 3-7 RJ-45 connector of the console port
Because 8/24 switch 10/100/1000 Base-TX ports of 8/24 support the MDI/MDIX
auto-identification of the cable, 8/24 can adopt five classes of direct-through/cross network
cables when it connects other Ethernet terminals.
Figure 3-8 Connecting Base-T ports and other Ethernet terminal
Table 3-3 Definition of the pins of the 1000M RJ45 port
No.
Pin name
Symbol
Note
1
Sending the normal phase of
the data
TXD1+
Output
2
Sending the paraphase of the
data
TXD1-
Output
3
Receiving the normal phase of
the data
RXD1+
Input

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4
Sending the normal phase of
the data
TXD2+
Output
5
Sending the paraphase of the
data
TXD2-
Output
6
Receiving the paraphase of
the data
RXD1-
Input
7
Receiving the paraphase of
the data
RXD2+
Input
8
Sending the paraphase of the
data
RXD1-
Input
The direct-through or cross network cable has the function of auto-identification, so the five
classes of direct-through/cross network cables can be used to connect other Ethernet devices.
3.4 Checkup after Installation
Before feeding power to start the switch, perform the following checkups after the switch is
installed:
If the switch is installed on the DIN rail, check whether the installation is strong.
If the switch is installed on the desk, check whether there is enough space for the switch to
discharge its heat and whether the desk is stable.
Check whether the connected power supply meets the power requirements of
the switch.
Check whether the grounding line of 8/24 switch is correctly connected.
Check whether 8/24 switch is correctly connected to other terminal devices.

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Chapter 4 8/24 switch Maintenance
Caution:
1) Before opening the chassis, make sure that you have released the static you
carried and then turn off the power on-off of 8/24. Before operating any step
in Appendix B, read the section “Safety Advice”.
2) Before performing operations beside the power supply or on the chassis,
turn off the power on-off and plug out the power cable.
4.1 Opening the Chassis
This section describes how to open the cover of the switch, required tools and operation
methods.
Caution:
When the power cable still connects the power supply, do not touch it.
To uninstall the chassis, you need some tools which the standard configuration of 8/24
does not provide. These tools are:
Crossed screwdriver
Static armguard
Perform the following steps to open the cover of the switch:
(1) Cut off the power of the switch.
(2) Plug out all cables connected the back of the switch.
(3) Take out the bolt from the chassis with the screwdriver.
Note:
The chassis comprises of two parts: cover and bottom.
(4) Open the cover by holding two sides of the cover towards the direction of the
arrow key shown in the following figure:
(5) When the cover is opened, put it aside. The main board of the system
appears.
Note:
After taking off the cover, put it horizontally and avoid it to be crushed or collided.
Otherwise, the chassis is hard to install.
4.2 Closing the Chassis
The section mainly describes how to put the cover and close the chassis. Do as follows:

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(1) Following the directions shown on the above-mentioned figure, install the
cover and bottom of the frame box.
(2) Nail the bolt and screw it tightly with the screwdriver.
(3) Reinstall the switch on the DIN rail or on the desk.
(4) Reconnect all cables of the switch.