HIK VISION DS-2CD20 Series User manual

Network Camera
User Manual
V5.2.0
UD.6L0201D1514A01

User Manual of Network Camera
1
Thank you for purchasing our product. If there are any questions, or requests, please
do not hesitate to contact the dealer.
This manual applies to Network Camera (V5.2.0), and the detailed models are list
below.
Type
Model
Type I
DS-2CD20 Series Camera
Type II
DS-2CD21 Series Camera, DS-2CD11 Series Camera
Type III
DS-2CD22 Series Camera
Type IV
DS-2CD23 Series Camera
Type V
DS-2CD24 Series Camera, DS-2CD14 Series Camera
Type VI
DS-2CD25 Series Camera, DS-2CD15 Series Camera
Type VII
DS-2CD26 Series Camera
Type VIII
DS-2CD27 Series Camera
Type IX
DS-2CD2Q Series Camera
Type X
DS-2CD2A Series Camera
Type XI
DS-2CD2T Series Camera
Type XII
DS-2CD2C Series Camera
Type XIII
DS-2CD2D Series Camera
Type XIV
DS-2CD40 Series Camera, iDS-2CD60 Series Camera
Type XV
DS-2CD41 Series Camera, iDS-2CD61 Series Camera
Type XVI
DS-2CD42 Series Camera
Type XVII
DS-2CD43 Series Camera
Type XVIII
DS-2CD45 Series Camera
Type XIX
DS-2CD46 Series Camera
Type XX
DS-2CD48 Series Camera
Type XXI
DS-2CD4A Series Camera
Type XXII
DS-2CD64 Series Camera
Type XXIII
DS-2CD65 Series Camera

User Manual of Network Camera
2
This manual may contain several technical incorrect places or printing errors, and the
content is subject to change without notice. The updates will be added to the new
version of this manual. We will readily improve or update the products or procedures
described in the manual.
DISCLAIMER STATEMENT
“Underwriters Laboratories Inc. (“UL”) has not tested the performance or reliability
of the security or signaling aspects of this product. UL has only tested for fire, shock
or casualty hazards as outlined in UL’s Standard(s) for Safety, UL60950-1. UL
Certification does not cover the performance or reliability of the security or signaling
aspects of this product. UL MAKES NO REPRESENTATIONS, WARRANTIES OR
CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR
RELIABILITY OF ANY SECURITY OR SIGNALING RELATED FUNCTIONS
OF THIS PRODUCT”.

User Manual of Network Camera
3
Regulatory Information
FCC Information
FCC compliance: This equipment has been tested and found to comply with the
limits for a digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance
with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his
own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may
cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are
marked with "CE" and comply therefore with the applicable
harmonized European standards listed under the Low Voltage
Directive 2006/95/EC, the EMC Directive 2004/108/EC, the RoHS
Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol
cannot be disposed of as unsorted municipal waste in the European
Union. For proper recycling, return this product to your local
supplier upon the purchase of equivalent new equipment, or dispose
of it at designated collection points. For more information see:
www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that
cannot be disposed of as unsorted municipal waste in the European
Union. See the product documentation for specific battery
information. The battery is marked with this symbol, which may
include lettering to indicate cadmium (Cd), lead (Pb), or mercury
(Hg). For proper recycling, return the battery to your supplier or to
a designated collection point. For more information see:
www.recyclethis.info.

User Manual of Network Camera
4
Safety Instruction
These instructions are intended to ensure that the user can use the product correctly to
avoid danger or property loss.
The precaution measure is divided into ‘Warnings’ and ‘Cautions’:
Warnings: Serious injury or death may be caused if any of these warnings are
neglected.
Cautions: Injury or equipment damage may be caused if any of these cautions are
neglected.
Warnings Follow these safeguards to
prevent serious injury or death.
Cautions Follow these precautions to
prevent potential injury or material
damage.
Warnings:
Please adopt the power adapter which can meet the safety extra low voltage
(SELV) standard. And source with 12 VDC or 24 VAC (depending on models)
according to the IEC60950-1 and Limited Power Source standard.
If the product does not work properly, please contact your dealer or the nearest
service center. Never attempt to disassemble the camera yourself. (We shall not
assume any responsibility for problems caused by unauthorized repair or
maintenance.)
To reduce the risk of fire or electrical shock, do not expose this product to rain or
moisture.
This installation should be made by a qualified service person and should conform
to all the local codes.
Please install blackouts equipment into the power supply circuit for convenient
supply interruption.
Please make sure that the ceiling can support more than 50(N) Newton gravities if
the camera is fixed to the ceiling.
If the product does not work properly, please contact your dealer or the nearest
service center. Never attempt to disassemble the camera yourself. (We shall not
assume any responsibility for problems caused by unauthorized repair or
maintenance.)

User Manual of Network Camera
5
Cautions:
Make sure the power supply voltage is correct before using the camera.
Do not drop the camera or subject it to physical shock.
Do not touch sensor modules with fingers. If cleaning is necessary, use a clean
cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an
extended period of time, put on the lens cap to protect the sensor from dirt.
Do not aim the camera lens at the strong light such as sun or incandescent lamp.
The strong light can cause fatal damage to the camera.
The sensor may be burned out by a laser beam, so when any laser equipment is
being used, make sure that the surface of the sensor not be exposed to the laser
beam.
Do not place the camera in extremely hot, cold temperatures (the operating
temperature should be between -30°C ~ 60°C, or -40°C ~ 60°C if the camera
model has an “H” in its suffix), dusty or damp environment, and do not expose it
to high electromagnetic radiation.
To avoid heat accumulation, good ventilation is required for a proper operating
environment.
Keep the camera away from water and any liquid.
While shipping, the camera should be packed in its original packing.
Improper use or replacement of the battery may result in hazard of explosion.
Please use the manufacturer recommended battery type.
Notes:
For the camera supports IR, you are required to pay attention to the following
precautions to prevent IR reflection:
Dust or grease on the dome cover will cause IR reflection. Please do not remove
the dome cover film until the installation is finished. If there is dust or grease on
the dome cover, clean the dome cover with clean soft cloth and isopropyl alcohol.
Make certain the installation location does not have reflective surfaces of objects
too close to the camera. The IR light from the camera may reflect back into the
lens causing reflection.
The foam ring around the lens must be seated flush against the inner surface of
the bubble to isolate the lens from the IR LEDS. Fasten the dome cover to camera
body so that the foam ring and the dome cover are attached seamlessly.

User Manual of Network Camera
6
Table of Contents
Chapter 1 System Requirement..................................................................................9
Chapter 2 Network Connection ...............................................................................10
2.1 Setting the Network Camera over the LAN....................................................... 10
2.1.1 Wiring over the LAN......................................................................................................10
2.1.2 Detecting and Changing the IPAddress .........................................................................11
2.2 Setting the Network Camera over the WAN...................................................... 12
2.2.1 Static IP Connection .......................................................................................................12
2.2.2 Dynamic IP Connection..................................................................................................13
Chapter 3 Access to the Network Camera...............................................................16
3.1 Accessing by Web Browsers................................................................................ 16
3.2 Accessing by Client Software.............................................................................. 18
Chapter 4 Wi-Fi Settings..........................................................................................20
4.1 Configuring Wi-Fi Connection in Manage and Ad-hoc Modes ....................... 20
4.2 Easy Wi-Fi Connection with WPS function....................................................... 24
4.3 IP Property Settings for Wireless Network Connection ................................... 27
Chapter 5 Live View .................................................................................................28
5.1 Live View Page ..................................................................................................... 28
5.2 Starting Live View................................................................................................ 29
5.3 Recording and Capturing Pictures Manually ................................................... 30
5.4 Operating PTZ Control....................................................................................... 30
5.4.1 PTZ Control Panel..........................................................................................................30
5.4.2 Setting / Calling a Preset.................................................................................................31
5.4.3 Setting / Calling a Patrol.................................................................................................32
Chapter 6 Network Camera Configuration.............................................................34
6.1 Configuring Local Parameters............................................................................ 34
6.2 Configuring Time Settings .................................................................................. 36
6.3 Configuring Network Settings ............................................................................ 38
6.3.1 Configuring TCP/IP Settings ..........................................................................................38
6.3.2 Configuring Port Settings ...............................................................................................39
6.3.3 Configuring PPPoE Settings...........................................................................................40
6.3.4 Configuring DDNS Settings...........................................................................................40
6.3.5 Configuring SNMP Settings ...........................................................................................44
6.3.6 Configuring 802.1X Settings..........................................................................................46
6.3.7 Configuring QoS Settings...............................................................................................47
6.3.8 Configuring UPnP™ Settings.........................................................................................47

User Manual of Network Camera
7
6.3.9 Email Sending Triggered by Alarm ................................................................................48
6.3.10 Configuring NAT (Network Address Translation) Settings............................................50
6.3.11 Configuring FTP Settings...............................................................................................51
6.3.12 Platform Access ..............................................................................................................52
6.3.13 HTTPS Settings..............................................................................................................52
6.4 Configuring Video andAudio Settings............................................................... 54
6.4.1 Configuring Video Settings ............................................................................................54
6.4.2 Configuring Audio Settings ............................................................................................56
6.4.3 Configuring ROI Encoding.............................................................................................57
6.4.4 Display Info. on Stream..................................................................................................59
6.5 Configuring Image Parameters .......................................................................... 59
6.5.1 Configuring Display Settings .........................................................................................59
6.5.2 Configuring OSD Settings..............................................................................................64
6.5.3 Configuring Text Overlay Settings .................................................................................66
6.5.4 Configuring Privacy Mask..............................................................................................67
6.5.5 Configuring Picture Overlay...........................................................................................68
6.6 Configuring and Handling Alarms..................................................................... 69
6.6.1 Configuring Motion Detection........................................................................................69
6.6.2 Configuring Video Tampering Alarm .............................................................................75
6.6.3 Configuring Alarm Input ................................................................................................76
6.6.4 Configuring Alarm Output..............................................................................................77
6.6.5 Handling Exception........................................................................................................78
6.6.6 Configuring Face Detection............................................................................................79
6.6.7 Configuring Audio Exception Detection ........................................................................81
6.6.8 Configuring Line Crossing Detection.............................................................................82
6.6.9 Configuring Intrusion Detection.....................................................................................83
6.6.10 Configuring Defocus Detection......................................................................................85
6.6.11 Configuring Scene Change Detection.............................................................................85
6.7 VCAConfiguration.............................................................................................. 86
6.7.1 Behavior Analysis...........................................................................................................86
6.7.2 Face Capture...................................................................................................................92
6.7.3 Heat Map ........................................................................................................................96
6.7.4 People Counting .............................................................................................................98
Chapter 7 Storage Settings.....................................................................................102
7.1 Configuring NAS Settings................................................................................. 102
7.2 Configuring Recording Schedule...................................................................... 104
7.3 Configuring Snapshot Settings ......................................................................... 108
Chapter 8 People Counting....................................................................................111
Chapter 9 Playback ................................................................................................114
Chapter 10 Log Searching ...................................................................................116

User Manual of Network Camera
8
Chapter 11 Others ................................................................................................117
11.1 Managing User Accounts....................................................................................117
11.2 Authentication.....................................................................................................119
11.3 Anonymous Visit ................................................................................................ 120
11.4 IPAddress Filter................................................................................................. 121
11.5 Security Service.................................................................................................. 122
11.6 Viewing Device Information.............................................................................. 123
11.7 Maintenance ....................................................................................................... 124
11.7.1 Rebooting the Camera ..................................................................................................124
11.7.2 Restoring Default Settings............................................................................................124
11.7.3 Exporting / Importing Configuration File.....................................................................124
11.7.4 Upgrading the System...................................................................................................125
11.8 RS-232 Settings................................................................................................... 126
11.9 RS-485 Settings................................................................................................... 127
11.10 Service Settings................................................................................................... 127
Appendix....................................................................................................................128
Appendix 1 SADPSoftware Introduction..................................................................... 128
Appendix 2 Port Mapping.............................................................................................. 131

User Manual of Network Camera
9
Chapter 1 System Requirement
Operating System: Microsoft Windows XP SP1 and above version / Vista / Win7 /
Server 2003 / Server 2008 32bits
CPU: Intel Pentium IV 3.0 GHz to Core i7-4000 series or higher, depending on
different video resolutions
RAM: 1G or higher
Display: 1024×768 resolution or higher
Web Browser: Internet Explorer 7.0 and above version, Safari 5.02 and above
version, Mozilla Firefox 3.5 and above version and Google Chrome8 and above
versions.

User Manual of Network Camera
10
Chapter 2 Network Connection
Before you start:
If you want to set the network camera via a LAN (Local Area Network), please
refer to Section 2.1 Setting the Network Camera over the LAN.
If you want to set the network camera via a WAN (Wide Area Network), please
refer to Section 2.2 Setting the Network Camera over the WAN.
2.1 Setting the Network Camera over the LAN
Purpose:
To view and configure the camera via a LAN, you need to connect the network
camera in the same subnet with your computer, and install the SADP or iVMS-4200
software to search and change the IP of the network camera.
Note: For the detailed introduction of SADP, please refer to Appendix 1.
2.1.1 Wiring over the LAN
The following figures show the two ways of cable connection of a network camera
and a computer:
Purpose:
To test the network camera, you can directly connect the network camera to the
computer with a network cable as shown in Figure 2-1.
Refer to the Figure 2-2 to set network camera over the LAN via a switch or a
router.
Figure 2-1 Connecting Directly

User Manual of Network Camera
11
Figure 2-2 Connecting via a Switch or a Router
2.1.2 Detecting and Changing the IPAddress
You need the IP address to visit the network camera.
Steps:
1. To get the IP address, you can choose either of the following methods:
Use SADP, a software tool which can automatically detect the online
network cameras in the LAN and list the device information including IP
address, subnet mask, port number, device serial number, device version, etc.,
shown in Figure 2-3.
Use the iVMS-4200 client software to list the online devices. Please refer to
the user manual of iVMS-4200 client software for detailed information.
2. Change the IP address and subnet mask to the same subnet as that of your
computer.
3. Enter the IP address of network camera in the address field of the web browser to
view the live video.
Notes:
The default IP address is 192.0.0.64 and the port number is 8000. The default user
name is admin, and password is 12345. And you are highly recommended change
the initial password after your first login.
For accessing the network camera from different subnets, please set the gateway
for the network camera after you logged in. For detailed information, please refer
to Section 6.3.1 Configuring TCP/IP Settings.

User Manual of Network Camera
12
Figure 2-3 SADP Interface
2.2 Setting the Network Camera over the WAN
Purpose:
This section explains how to connect the network camera to the WAN with a static IP
or a dynamic IP.
2.2.1 Static IP Connection
Before you start:
Please apply a static IP from an ISP (Internet Service Provider). With the static IP
address, you can connect the network camera via a router or connect it to the WAN
directly.
Connecting the network camera via a router
Steps:
1. Connect the network camera to the router.

User Manual of Network Camera
13
2. Assign a LAN IP address, the subnet mask and the gateway. Refer to Section 2.1.2
Detecting and Changing the IP Address for detailed IP address configuration of
the camera.
3. Save the static IP in the router.
4. Set port mapping, e.g., 80, 8000, and 554 ports. The steps for port mapping vary
according to the different routers. Please call the router manufacturer for
assistance with port mapping.
Note: Refer to Appendix 2 for detailed information about port mapping.
5. Visit the network camera through a web browser or the client software over the
internet.
Figure 2-4 Accessing the Camera through Router with Static IP
Connecting the network camera with static IPdirectly
You can also save the static IP in the camera and directly connect it to the internet
without using a router. Refer to Section 2.1.2 Detecting and Changing the IP Address
for detailed IP address configuration of the camera.
Figure 2-5 Accessing the Camera with Static IP Directly
2.2.2 Dynamic IP Connection
Before you start:
Please apply a dynamic IP from an ISP. With the dynamic IP address, you can connect
the network camera to a modem or a router.
Connecting the network camera via a router
Steps:

User Manual of Network Camera
14
1. Connect the network camera to the router.
2. In the camera, assign a LAN IP address, the subnet mask and the gateway. Refer
to Section 2.1.2 Detecting and Changing the IP Address for detailed LAN
configuration.
3. In the router, set the PPPoE user name, password and confirm the password.
4. Set port mapping. E.g. 80, 8000, and 554 ports. The steps for port mapping vary
depending on different routers. Please call the router manufacturer for assistance
with port mapping.
Note: Refer to Appendix 2 for detailed information about port mapping.
5. Apply a domain name from a domain name provider.
6. Configure the DDNS settings in the setting interface of the router.
7. Visit the camera via the applied domain name.
Connecting the network camera via a modem
Purpose:
This camera supports the PPPoE auto dial-up function. The camera gets a public IP
address by ADSL dial-up after the camera is connected to a modem. You need to
configure the PPPoE parameters of the network camera. Refer to Section 5.3.3
Configuring PPPoE Settings for detailed configuration.
Figure 2-6 Accessing the Camera with Dynamic IP
Note: The obtained IP address is dynamically assigned via PPPoE, so the IP address
always changes after rebooting the camera. To solve the inconvenience of the
dynamic IP, you need to get a domain name from the DDNS provider (E.g.
DynDns.com). Please follow the steps below for normal domain name resolution and
private domain name resolution to solve the problem.
Normal Domain Name Resolution

User Manual of Network Camera
15
Figure 2-7 Normal Domain Name Resolution
Steps:
1. Apply a domain name from a domain name provider.
2. Configure the DDNS settings in the DDNS Settings interface of the network
camera. Refer to Section 6.3.4 Configuring DDNS Settings for detailed
configuration.
3. Visit the camera via the applied domain name.
Private Domain Name Resolution
Figure 2-8 Private Domain Name Resolution
Steps:
1. Install and run the IP Server software in a computer with a static IP.
2. Access the network camera through the LAN with a web browser or the client
software.
3. Enable DDNS and select IP Server as the protocol type. Refer to Section 6.3.4
Configuring DDNS Settings for detailed configuration.

User Manual of Network Camera
16
Chapter 3 Access to the Network
Camera
3.1 Accessing by Web Browsers
Steps:
1. Open the web browser.
2. Input the IP address of the network camera in the address bar, e.g., 192.0.0.64 and
press the Enter key to enter the login interface.
3. Input the user name and password and click Login.
Figure 3-1 Login Interface
Notes:
The default user name is admin, and the default password is 12345.
Multi-language is supported. English, Simplified Chinese, Traditional Chinese,
Russian, Turkish, Japanese, Korean, Thai, Vietnamese, Estonian, Bulgarian,
Hungarian, Czech, Slovak, French, Italian, German, Spanish, Portuguese, Polish,
Greek, Dutch, Romanian, Finnish, Norwegian, Danish, Swedish, Croatian,
Serbian, Slovenian, etc.
4. Install the plug-in before viewing the live video and operating the camera. Please
follow the installation prompts to install the plug-in.

User Manual of Network Camera
17
Figure 3-2 Download and Install Plug-in
Figure 3-3 Install Plug-in (1)
Figure 3-4 Install Plug-in (2)
Note: You may have to close the web browser to install the plug-in. Please reopen the
web browser and log in again after installing the plug-in.

User Manual of Network Camera
18
3.2 Accessing by Client Software
The product CD contains the iVMS-4200 client software. You can view the live video
and manage the camera with the software.
Follow the installation prompts to install the software. The control panel and live view
interface of iVMS-4200 client software are shown as bellow.
Figure 3-5 iVMS-4200 Control Panel

User Manual of Network Camera
19
Figure 3-6 iVMS-4200 Configuration Panel
Note: For detailed information about the software, please refer to the user manual of
the iVMS-4200.