HIK VISION NETWORK CAMERA User manual

User Manual of Network Camera
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User Manual
UD.6L0201D1673A01
Network Camera

User Manual of Network Camera
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User Manual
©2015 Hangzhou Hikvision Digital Technology Co., Ltd.
This user manual is intended for users of Network Camera (V5.2.6). It includes
instructions on how to use the Product. The software embodied in the Product is
governed by the user license agreement covering that Product.
About this Manual
This Manual is subject to domestic and international copyright protection.
Hangzhou Hikvision Digital Technology Co., Ltd. (“Hikvision”) reserves all rights to
this manual. This manual cannot be reproduced, changed, translated, or distributed,
partially or wholly, by any means, without the prior written permission of Hikvision.
Trademarks
and other Hikvision marks are the property of Hikvision and are
registered trademarks or the subject of applications for the same by Hikvision and/or
its affiliates. Other trademarks mentioned in this manual are the properties of their
respective owners. No right of license is given to use such trademarks without express
permission.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW,
HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
REGARDING THIS MANUAL. HIKVISION DOES NOT WARRANT,
GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THE USE
OF THE MANUAL, OR THE CORRECTNESS, ACCURACY, OR RELIABILITY
OF INFORMATION CONTAINED HEREIN. YOUR USE OF THIS MANUAL
AND ANY RELIANCE ON THIS MANUAL SHALL BE WHOLLY AT YOUR
OWN RISK AND RESPONSIBILITY.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO
EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR
AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL,
INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS,
DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION,
SECURITY BREACHES, OR LOSS OF DATA OR DOCUMENTATION, IN
CONNECTION WITH THE USE OF OR RELIANCE ON THIS MANUAL, EVEN
IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.

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SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF LIABILITY OR CERTAIN DAMAGES, SO SOME OR ALL OF THE ABOVE
EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU.
Privacy Notice
Surveillance laws vary by jurisdiction. Check all relevant laws in your jurisdiction before using
this product for surveillance purposes to ensure that your use of this product conforms.
Support
Should you have any questions, please do not hesitate to contact your local dealer.

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Regulatory Information
FCC Information
FCC compliance: This equipment has been tested and found to comply with the
limits for a digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance
with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his
own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may
cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are
marked with “CE” and comply therefore with the applicable
harmonized European standards listed under the Low Voltage
Directive 2006/95/EC, the EMC Directive 2004/108/EC, the RoHS
Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol
cannot be disposed of as unsorted municipal waste in the European
Union. For proper recycling, return this product to your local
supplier upon the purchase of equivalent new equipment, or dispose
of it at designated collection points. For more information, see
www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that
cannot be disposed of as unsorted municipal waste in the European
Union. See the product documentation for specific battery
information. The battery is marked with this symbol, which may
include lettering to indicate cadmium (Cd), lead (Pb), or mercury
(Hg). For proper recycling, return the battery to your supplier or to
a designated collection point. For more information, see www.recyclethis.info.

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Safety Instruction
These instructions are intended to ensure that the user can use the product correctly to
avoid danger or property loss.
The precaution measure is divided into ‘Warnings’ and ‘Cautions’:
Warnings: Serious injury or death may be caused if any of these warnings are
neglected.
Cautions: Injury or equipment damage may be caused if any of these cautions are
neglected.
Follow these safeguards to prevent
serious injury or death.
Follow these precautions to prevent
potential injury or material damage.
Warnings:
Please adopt the power adapter which can meet the safety extra low voltage
(SELV) standard. And source with 12 VDC or 24 VAC (depending on models)
according to the IEC60950-1 and Limited Power Source standard.
If the product does not work properly, please contact your dealer or the nearest
service center. Never attempt to disassemble the camera yourself. (We shall not
assume any responsibility for problems caused by unauthorized repair or
maintenance.)
To reduce the risk of fire or electrical shock, do not expose this product to rain or
moisture.
This installation should be made by a qualified service person and should conform
to all the local codes.
Please install blackouts equipment into the power supply circuit for convenient
supply interruption.
Please make sure that the ceiling can support more than 50(N) Newton gravities if
the camera is fixed to the ceiling.
If the product does not work properly, please contact your dealer or the nearest
service center. Never attempt to disassemble the camera yourself. (We shall not
assume any responsibility for problems caused by unauthorized repair or
maintenance.)

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Cautions:
Make sure the power supply voltage is proper before using the camera.
Do not drop the camera or subject it to physical shock.
Do not touch sensor modules with fingers. If cleaning is necessary, use a clean
cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an
extended period of time, put on the lens cap to protect the sensor from dirt.
Do not aim the camera lens at the strong light such as sun or incandescent lamp.
The strong light can cause fatal damage to the camera.
The sensor may be burned out by a laser beam, so when any laser equipment is
being used, make sure that the surface of the sensor not be exposed to it.
Do not place the camera in extremely hot, cold temperatures (the operating
temperature should be between -30°C to 60°C, or -40°C to 60°C if the camera
model has an “H” in its suffix), dusty or damp environment, and do not expose it
to high electromagnetic radiation.
To avoid heat accumulation, good ventilation is required.
Keep the camera away from water and any liquid.
While shipping, the camera should be packed in its original packing.
Improper use or replacement of the battery may result in hazard of explosion.
Please use the manufacturer recommended battery type.
CHANGE THE DEFAULT PASSWORD
The default password (12345) for the Admin account is
is for first-time log-in purposes only. You must change
this default password to better protect against security
risks, such as the unauthorized access by others to the
product that may prevent the product from functioning properly and/or lead
to other undesirable consequences.
For your privacy, we strongly recommend changing the password to
something of your own choosing (using a minimum of 8 characters,
including upper case letters, lower case letters, numbers, and special
characters) in order to increase the security of your product.
Proper configuration of all passwords and other security settings is the
responsibility of the installer and/or end-user.

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Notes:
For the camera supports IR, you are required to pay attention to the following
precautions to prevent IR reflection:
Dust or grease on the dome cover will cause IR reflection. Please do not remove
the dome cover film until the installation is finished. If there is dust or grease on
the dome cover, clean the dome cover with clean soft cloth and isopropyl alcohol.
Make certain the installation location does not have reflective surfaces of objects
too close to the camera. The IR light from the camera may reflect back into the
lens causing reflection.
The foam ring around the lens must be seated flush against the inner surface of
the bubble to isolate the lens from the IR LEDS. Fasten the dome cover to camera
body so that the foam ring and the dome cover are attached seamlessly.

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Table of Contents
Chapter 1 System Requirement......................................................................10
Chapter 2 Network Connection......................................................................11
2.1 Setting the Network Camera over the LAN...................................................... 11
2.1.1 Wiring over the LAN .......................................................................................................11
2.1.2 Detecting and Changing the IP Address..........................................................................12
2.2 Setting the Network Camera over the WAN .................................................... 13
2.2.1 Static IP Connection........................................................................................................13
2.2.2 Dynamic IP Connection...................................................................................................14
Chapter 3 Access to the Network Camera.......................................................17
3.1 Accessing by Web Browsers............................................................................ 17
3.2 Accessing by Client Software .......................................................................... 18
Chapter 4 Wi-Fi Settings................................................................................20
4.1 Configuring Wi-Fi Connection in Manage and Ad-hoc Modes .......................... 20
4.2 Easy Wi-Fi Connection with WPS function ...................................................... 25
4.3 IP Property Settings for Wireless Network Connection .................................... 27
Chapter 5 Live View.......................................................................................29
5.1 Live View Page............................................................................................... 29
5.2 Starting Live View .......................................................................................... 30
5.3 Recording and Capturing Pictures Manually .................................................... 31
5.4 Operating PTZ Control .................................................................................... 31
5.4.1 PTZ Control Panel............................................................................................................31
5.4.2 Setting / Calling a Preset .................................................................................................32
5.4.3 Setting / Calling a Patrol..................................................................................................34
Chapter 6 Network Camera Configuration.....................................................35
6.1 Configuring Local Parameters ......................................................................... 35
6.2 Configuring Time Settings .............................................................................. 37
6.3 Configuring Network Settings ......................................................................... 39
6.3.1 Configuring TCP/IP Settings ............................................................................................39
6.3.2 Configuring Port Settings ................................................................................................40
6.3.3 Configuring PPPoE Settings.............................................................................................41
6.3.4 Configuring DDNS Settings..............................................................................................42
6.3.5 Configuring SNMP Settings .............................................................................................45
6.3.6 Configuring 802.1X Settings............................................................................................47

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6.3.7 Configuring QoS Settings ................................................................................................48
6.3.8 Configuring UPnP™ Settings ...........................................................................................48
6.3.9 Configuring Wireless Dial Settings ..................................................................................49
6.3.10 Email Sending Triggered by Alarm .............................................................................52
6.3.11 Configuring NAT (Network Address Translation) Settings ..........................................54
6.3.12 Configuring FTP Settings ............................................................................................55
6.3.13 Platform Access..........................................................................................................56
6.3.14 HTTPS Settings ...........................................................................................................57
6.4 Configuring Video and Audio Settings............................................................. 59
6.4.1 Configuring Video Settings .............................................................................................59
6.4.2 Configuring Audio Settings .............................................................................................61
6.4.3 Configuring ROI Encoding ...............................................................................................62
6.4.4 Display Information on Stream .......................................................................................64
6.4.5 Configuring Target Cropping ...........................................................................................64
6.5 Configuring Image Parameters........................................................................ 65
6.5.1 Configuring Display Settings ...........................................................................................65
6.5.2 Configuring OSD Settings ................................................................................................71
6.5.3 Configuring Text Overlay Settings ...................................................................................72
6.5.4 Configuring Privacy Mask................................................................................................73
6.5.5 Configuring Picture Overlay ............................................................................................74
6.6 Configuring and Handling Alarms ................................................................... 75
6.6.1 Configuring Motion Detection ........................................................................................76
6.6.2 Configuring Video Tampering Alarm ..............................................................................82
6.6.3 Configuring Alarm Input .................................................................................................83
6.6.4 Configuring Alarm Output ..............................................................................................84
6.6.5 Handling Exception .........................................................................................................85
6.6.6 Configuring Other Alarm.................................................................................................86
6.6.7 Configuring Audio Exception Detection..........................................................................88
6.6.8 Configuring Defocus Detection .......................................................................................90
6.6.9 Configuring Scene Change Detection .............................................................................90
6.6.10 Configuring Face Detection........................................................................................91
6.6.11 Configuring Line Crossing Detection ..........................................................................93
6.6.12 Configuring Intrusion Detection.................................................................................95
6.6.13 Configuring Region Entrance Detection .....................................................................97
6.6.14 Configuring Region Exiting Detection ........................................................................98
6.6.15 Configuring Loitering Detection ................................................................................. 99
6.6.16 Configuring People Gathering Detection .................................................................101
6.6.17 Configuring Fast Moving Detection.......................................................................... 102
6.6.18 Configuring Parking Detection .................................................................................104
6.6.19 Configuring Unattended Baggage Detection............................................................105
6.6.20 Configuring Object Removal Detection....................................................................107

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6.7 VCA Configuration........................................................................................ 109
6.7.1 Behavior Analysis..........................................................................................................109
6.7.2 Face Capture .................................................................................................................115
6.7.3 Heat Map ......................................................................................................................119
6.7.4 People Counting............................................................................................................121
Chapter 7 Storage Settings...........................................................................125
7.1 Configuring NAS Settings.............................................................................. 125
7.2 Configuring Recording Schedule ................................................................... 127
7.3 Configuring Snapshot Settings ...................................................................... 131
7.4 Configuring Lite Storage ............................................................................... 133
7.5 Configuring Cloud Storage ............................................................................ 134
Chapter 8 People Counting..........................................................................136
Chapter 9 Road Traffic................................................................................139
Chapter 10 Playback......................................................................................143
Chapter 11 Log Searching.............................................................................145
Chapter 12 Others .........................................................................................146
12.1 Managing User Accounts .............................................................................. 146
12.2 Authentication............................................................................................. 149
12.3 Anonymous Visit.......................................................................................... 150
12.4 IP Address Filter........................................................................................... 151
12.5 Security Service ........................................................................................... 153
12.6 Viewing Device Information ......................................................................... 154
12.7 Maintenance ............................................................................................... 154
12.7.1 Rebooting the Camera .............................................................................................154
12.7.2 Restoring Default Settings........................................................................................155
12.7.3 Exporting / Importing Configuration File .................................................................155
12.7.4 Upgrading the System ..............................................................................................156
12.8 RS-232 Settings ............................................................................................ 156
12.9 RS-485 Settings ............................................................................................ 157
12.10 Service Settings........................................................................................ 158
Appendix...........................................................................................................159
Appendix 1 SADP Software Introduction ............................................................... 159
Appendix 2 Port Mapping ...................................................................................... 162

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Chapter 1System Requirement
Operating System: Microsoft Windows XP SP1 and above version / Vista / Win7 /
Server 2003 / Server 2008 32bits
CPU: Intel Pentium IV 3.0 GHz to Core i7-4000 series or higher, depending on
different video resolutions
RAM: 1G or higher
Display: 1024×768 resolution or higher
Web Browser: Internet Explorer 7.0 and above version, Safari 5.02 and above
version, Mozilla Firefox 3.5 and above version and Google Chrome8 and above
versions.

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Chapter 2 Network Connection
Before you start:
If you want to set the network camera via a LAN (Local Area Network),
please refer to Section 2.1 Setting the Network Camera over the LAN.
If you want to set the network camera via a WAN (Wide Area Network),
please refer to Section 2.2 Setting the Network Camera over the WAN.
2.1 Setting the Network Camera over the LAN
Purpose:
To view and configure the camera via a LAN, you need to connect the network
camera in the same subnet with your computer, and install the SADP or
iVMS-4200 software to search and change the IP of the network camera.
Note: For the detailed introduction of SADP, please refer to Appendix 1.
2.1.1 Wiring over the LAN
The following figures show the two ways of cable connection of a network
camera and a computer:
Purpose:
To test the network camera, you can directly connect the network camera to
the computer with a network cable as shown in Figure 2-1.
Refer to the Figure 2-2 to set network camera over the LAN via a switch or
a router.
Figure 2-1 Connecting Directly

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Figure 2-2 Connecting via a Switch or a Router
2.1.2 Detecting and Changing the IPAddress
You need the IP address to visit the network camera.
Steps:
1. To get the IP address, you can choose either of the following methods:
Use SADP, a software tool which can automatically detect the online
network cameras in the LAN and list the device information including
IP address, subnet mask, port number, device serial number, device
version, etc., shown in Figure 2-3.
Use the iVMS-4200 client software to list the online devices. Please
refer to the user manual of iVMS-4200 client software for detailed
information.
2. Change the IP address and subnet mask to the same subnet as that of your
computer.
3. Enter the IP address of network camera in the address field of the web
browser to view the live video.
Notes:
The default IP address is 192.0.0.64 and the port number is 8000.
YOU MUST CHANGE THE DEFAULT PASSWORD –The
default Admin account password (12345) is for first-time log-in
purposes only. See Section 12.1, Managing User Accounts.
For accessing the network camera from different subnets, please set the
gateway for the network camera after you logged in. For detailed

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information, please refer to Section 6.3.1 Configuring TCP/IP Settings.
Figure 2-3 SADP Interface
2.2 Setting the Network Camera over the WAN
Purpose:
This section explains how to connect the network camera to the WAN with a
static IP or a dynamic IP.
2.2.1 Static IP Connection
Before you start:
Please apply a static IP from an ISP (Internet Service Provider). With the static
IP address, you can connect the network camera via a router or connect it to the
WAN directly.
Connecting the network camera via a router
Steps:
1. Connect the network camera to the router.
2. Assign a LAN IP address, the subnet mask and the gateway. Refer to Section
2.1.2 Detecting and Changing the IP Address for detailed IP address

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configuration of the camera.
3. Save the static IP in the router.
4. Set port mapping, e.g., 80, 8000, and 554 ports. The steps for port mapping
vary according to the different routers. Please call the router manufacturer
for assistance with port mapping.
Note: Refer to Appendix 2 for detailed information about port mapping.
5. Visit the network camera through a web browser or the client software over
the internet.
Figure 2-4 Accessing the Camera through Router with Static IP
Connecting the network camera with static IPdirectly
You can also save the static IP in the camera and directly connect it to the
internet without using a router. Refer to Section 2.1.2 Detecting and Changing
the IPAddress for detailed IP address configuration of the camera.
Figure 2-5 Accessing the Camera with Static IP Directly
2.2.2 Dynamic IP Connection
Before you start:
Please apply a dynamic IP from an ISP. With the dynamic IP address, you can
connect the network camera to a modem or a router.
Connecting the network camera via a router
Steps:
1. Connect the network camera to the router.
2. In the camera, assign a LAN IP address, the subnet mask and the gateway.
Refer to Section 2.1.2 Detecting and Changing the IP Address for detailed

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LAN configuration.
3. In the router, set the PPPoE user name, password and confirm the password.
For your privacy and to better protect your system against security risks, we
strongly recommend the use of strong passwords for all functions and
network devices. The password should be something of your own choosing
(using a minimum of 8 characters, including upper case letters, lower case
letters, numbers and special characters) in order to increase the security of
your product.
4. Set port mapping. E.g. 80, 8000, and 554 ports. The steps for port mapping
vary depending on different routers. Please call the router manufacturer for
assistance with port mapping.
Note: Refer to Appendix 2 for detailed information about port mapping.
5. Apply a domain name from a domain name provider.
6. Configure the DDNS settings in the setting interface of the router.
7. Visit the camera via the applied domain name.
Connecting the network camera via a modem
Purpose:
This camera supports the PPPoE auto dial-up function. The camera gets a public
IP address by ADSL dial-up after the camera is connected to a modem. You
need to configure the PPPoE parameters of the network camera. Refer to
Section 6.3.3 Configuring PPPoE Settings for detailed configuration.
Figure 2-6 Accessing the Camera with Dynamic IP
Note: The obtained IP address is dynamically assigned via PPPoE, so the IP
address always changes after rebooting the camera. To solve the inconvenience
of the dynamic IP, you need to get a domain name from the DDNS provider (E.g.
DynDns.com). Please follow the steps below for normal domain name
resolution and private domain name resolution to solve the problem.

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Normal Domain Name Resolution
Figure 2-7 Normal Domain Name Resolution
Steps:
1. Apply a domain name from a domain name provider.
2. Configure the DDNS settings in the DDNS Settings interface of the network
camera. Refer to Section 6.3.4 Configuring DDNS Settings for detailed
configuration.
3. Visit the camera via the applied domain name.
Private Domain Name Resolution
Figure 2-8 Private Domain Name Resolution
Steps:
1. Install and run the IP Server software in a computer with a static IP.
2. Access the network camera through the LAN with a web browser or the
client software.
3. Enable DDNS and select IP Server as the protocol type. Refer to Section
6.3.4 Configuring DDNS Settings for detailed configuration.

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Chapter3 AccesstotheNetworkCamera
3.1 Accessing by Web Browsers
Steps:
1. Open the web browser.
2. Input the IP address of the network camera in the address bar, e.g., 192.0.0.64 and
press the Enter key to enter the login interface.
3. Input the user name and password and click Login.
Figure 3-1 Login Interface
Note:
YOU MUST CHANGE THE DEFAULT PASSWORD -- The
default Admin account password (12345) is for first-time log-in
purposes only. See Section 12.1, Managing User Accounts.
4. Install the plug-in before viewing the live video and operating the camera. Please
follow the installation prompts to install the plug-in.
Figure 3-2 Download and Install Plug-in

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Figure 3-3 Install Plug-in (1)
Figure 3-4 Install Plug-in (2)
Note: You may have to close the web browser to install the plug-in. Please reopen the
web browser and log in again after installing the plug-in.
3.2 Accessing by Client Software
The product CD contains the iVMS-4200 client software. You can view the live video
and manage the camera with the software.
Follow the installation prompts to install the software. The control panel and live view
interface of iVMS-4200 client software are shown as below.

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Figure 3-5 iVMS-4200 Control Panel
Figure 3-6 iVMS-4200 Main View
Note: For detailed information about the software, please refer to the user manual of the
iVMS-4200.