HIK VISION DS-2CD802PF-E Series User manual

Network Camera
User Manual
V2.0.0

User Manual of Network Camera
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Thank you for purchasing our product. If there are any questions, or requests, please do not hesitate
to contact the dealer.
This manual applies to DS-2CD802/812/892PF(NF)(-E)(-W), DS-2CD832F(-E),
DS-2CD802/812/892P(N)-IR1(IR3)(IR5), DS-2CD702/712/792PF(NF)(-E), DS-2CD732F(-E)series Network
Camera
This manual may contain several technical incorrect places or printing errors, and the content is
subject to change without notice. The updates will be added to the new version of this manual. We
will readily improve or update the products or procedures described in the manual.
DISCLAIMER STATEMENT
“Underwriters Laboratories Inc. (“UL”) has not tested the performance or reliability of the security
or signaling aspects of this product. UL has only tested for fire, shock or casualty hazards as
outlined in UL’s Standard(s) for Safety, UL60950-1. UL Certification does not cover the performance
or reliability of the security or signaling aspects of this product. UL MAKES NO REPRESENTATIONS,
WARRANTIES OR CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY
OF ANY SECURITY OR SIGNALING RELATED FUNCTIONS OF THIS PRODUCT.”

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Regulatory Information
FCC Information
FCC compliance: This equipment has been tested and found to comply with the limits for a digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause
undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE"
and comply therefore with the applicable harmonized European standards listed
under the Low Voltage Directive 2006/95/EC, the EMC Directive 2004/108/EC.
2002/96/EC (WEEE directive): Products marked with this symbol cannot be disposed of
as unsorted municipal waste in the European Union. For proper recycling, return this
product to your local supplier upon the purchase of equivalent new equipment, or
dispose of it at designated collection points. For more information see:
www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot be
disposed of as unsorted municipal waste in the European Union. See the product
documentation for specific battery information. The battery is marked with this
symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury
(Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For
more information see: www.recyclethis.info.

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Safety Warnings and Cautions
Please pay attention to the following warnings and cautions:
Hazardous Voltage may be present: Special measures and precautions must be taken
when using this device. Some potentials (voltages) on the device may present a hazard to the user.
This device should only be used by employees from our company with knowledge and training in
working with these types of devices that contain live circuits.
Power Supply Hazardous Voltage: AC mains voltages are present within the power supply assembly.
This device must be connected to a UL approved, completely enclosed power supply, of the proper
rated voltage and current. No user serviceable parts inside the power supply.
System Grounding (Earthing): To avoid shock, ensure that all AC wiring is not exposed and that the
earth grounding is maintained. Ensure that any equipment to which this device will be attached is
also connected to properly wired grounded receptacles and are approved medical devices.
Power Connect and Disconnect: The AC power supply cord is the main disconnect
device to mains (AC power).The socket outlet shall be installed near the equipment and shall be
readily accessible.
Installation and Maintenance: Do not connect/disconnect any cables to or perform
installation/maintenance on this device during an electrical storm.

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Power Cord Requirements: The connector that plugs into the wall outlet must be a grounding-type
male plug designed for use in your region. It must have certification marks showing certification by
an agency in your region. The connector that plugs into the AC receptacle on the power supply must
be an IEC 320, sheet C13, female connector. See the following website for more information
http://kropla.com/electric2.htm.
Lithium Battery: This device contains a Lithium Battery. There is a risk of explosion if
the battery is replaced by an incorrect type. Dispose of used batteries according to the vendor’s
instructions and in accordance with local environmental regulations.
Perchlorate Material: Special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/perchlorate. This notice is required by California Code of
Regulations, Title 22, Division 4.5, Chapter 33: Best Management Practices for Perchlorate Materials.
This device includes a battery which contains perchlorate material.
Taiwan battery recycling:
Please recycle batteries.
Thermal and Mechanical Injury: Some components such as heat sinks, power
regulators, and processors may be hot; care should be taken to avoid contact with these
components.
Electro Magnetic Interference: This equipment has not been tested for compliance with emissions
limits of FCC and similar international regulations. This device is not, and may not be, offered for
sale or lease, or sold, or leased until authorization from the United States FCC or its equivalent in
other countries has been obtained. Use of this equipment in a residential location is prohibited. This
equipment generates, uses and can radiate radio frequency energy which may result in harmful
interference to radio communications. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment on and off, the user is
required to take measures to eliminate the interference or discontinue the use of this equipment.
Lead Content:
Please recycle this device in a responsible manner. Refer to local
environmental regulations for proper recycling; do not dispose of device in unsorted municipal
waste.

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Safety Instruction
These instructions are intended to ensure that the user can use the product correctly to avoid
danger or property loss.
The precaution measure is divided into ‘Warnings’ and ‘Cautions’:
Warnings: Serious injury or death may be caused if any of these warnings are neglected.
Cautions: Injury or equipment damage may be caused if any of these cautions are neglected.
Warnings Follow these safeguards to
prevent serious injury or death.
Cautions Follow these precautions to
prevent potential injury or material
damage.
Warnings
1. In the use of the product, you must strictly comply with the electrical safety regulations of the
nation and region.
2. Source with 24V AC or 12V DC according to the IEC60950－1 standard. Please refer to technical
specifications for more details.
3. Do not connect several devices to one power adapter as an adapter overload may cause
over-heating and can be a fire hazard.
4. Please make sure that the plug is firmly inserted into the power socket.
5. When the product is installed on a wall or ceiling, the device should be firmly fixed.
6. If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power
cable, then contact the service center.
7. If the product does not work properly, please contact your dealer or the nearest service center.
Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for
problems caused by unauthorized repair or maintenance.)

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Cautions
1. Make sure the power supply voltage is correct before using the camera.
2. Do not drop the camera or subject it to physical shock.
3. Do not touch CCD (Charge Coupled Device) modules with fingers. If cleaning is necessary, use a
clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an
extended period of time, put on the lens cap to protect the CCD from dirt.
4. Do not aim the camera at the sun or extra bright places. A blooming or smear may occur
otherwise (which is not a malfunction however), and affecting the endurance of CCD at the
same time.
5. The CCD may be burned out by a laser beam, so when any laser equipment is being used, make
sure that the surface of the CCD will not be exposed to the laser beam.
6. Do not place the camera in extremely hot or cold temperatures (the operating temperature
should be between -10°C ~+60°C ), dusty or damp locations, and do not expose it to high
electromagnetic radiation.
7. To avoid heat accumulation, good ventilation is required for a proper operating environment.
8. Keep the camera away from liquids.
9. While shipping, the camera should be packed in its original packing, or packing of the same
texture.
10. Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment should be
replaced regularly according to their average life time. The average time varies because of
differences between operating environment and usage history, so regular checking is
recommended for all users. Please contact with your dealer for more details.

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Table of Contents
Chapter 1 Introduction...........................................................................................................................8
1.1 Network camera Functions and Features.....................................................................................8
1.2 Applications ..................................................................................................................................9
Chapter 2 Installation...........................................................................................................................10
2.1 Panels Description ......................................................................................................................10
2.1.1 Side Elevation of the Camera...............................................................................................10
2.1.2 Rear Panel Description.........................................................................................................11
2.2 Product Installation ....................................................................................................................14
2.2.1 Box camera Installation........................................................................................................14
2.2.2 Dome camera Installation ....................................................................................................15
2.2.3 Topological graph of network camera..................................................................................16
Chapter 3 Parameter Configuration.....................................................................................................18
3.1 Network Camera access model overview ..................................................................................18
3.1.1 Wireless Network (Only “-w” series support) .....................................................................18
3.1.2 Wired network.....................................................................................................................19
3.2 Visit Network Camera in LAN .....................................................................................................19
3.3 Configuration via Web browser..................................................................................................19
3.4 Configuration via Client Software...............................................................................................24
3.5 Wireless Network Camera Access ..............................................................................................30
3.6 Visit Network Camera via Internet.............................................................................................32
3.6.1 Visit network camera with static IP .....................................................................................32
3.6.2 Visit network camera with dynamic IP ................................................................................34
Appendix 1 SADP Introduction.............................................................................................................37
Appendix 2 Port Map ...........................................................................................................................39
Appendix 3 Pin Definition ....................................................................................................................41
Appendix 4 Product Specification ........................................................................................................42

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Chapter 1 Introduction
Network camera is a kind of embedded digital surveillance product that combines the features
of both traditional analog camera and net DVS (Digital Video Server). Due to the embedded Linux
operation system and the latest Davinci hardware platform of TI, the system operates with high
scheduling efficiency. Furthermore, the firmware is burned in the flash, which makes the product
small, reliable and highly stable.
1.1 Network camera Functions and Features
Functions:
Network Function: support the TCP/IP protocols(TCP/IP,HTTP,DHCP,DNS,RTSP RTCP,PPPoE,
Furthermore,FTP,SMTP,NTP,SNMP addible),and IE browsing.
Heartbeat Function: The server can acquire real time operating performance of the network
camera through the heartbeat function.
Alarm Function: The product includes 1 channel of alarm signal input and 1 channel of alarm
on/off output, and supports motion detection, video missing, mask alarm and external alarm
input.(Get details in Specification)
Voice Talking: Support bidirectional voice talking and monomial voice broadcasting.
User Management: Support multilevel right management. The administrator can create up to
15 separate users with different right levels, which highly improves the system security.
The product offers a 10M/100M self-adaptive Ethernet interface.
Support set the parameters, browses real time videos or checks the camera performance
through software or IE, and gets external alarming and stores the compressed bit rate through
network.
Support remote upgrades and maintenance.
RS-485 supports monomial transparent channel function so that clients on remote PC can
control the serial devices.
Compression Functions:
Support 1 channel video signal and 25fps in Pal (704 × 576) ,30fps in NTSC (704 × 480) real time
H.264 video Encoding standard compression, which supports both variable bit rate and variable
frame rate; besides, you can self-define both the video quality and its compressed bit rate.
Support resolution of 4CIF (PAL:704 × 576, NTSC:704 × 480), DCIF (PAL:528 × 384, NTSC:528 ×
320), 2CIF (PAL:704 × 288, NTSC:704 × 240), CIF (PAL:352 × 288, NTSC:352 × 240),QCIF (PAL:176
× 144, NTSC:176 × 120).
Support resolution up to 1600×1200 Pixels for 2.0 megapixels Network Camera.
Support resolution up to 1280×960 Pixels for 1.3 megapixels Network Camera.

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Remote Control:
The product offers a 10M/100M self-adaptive Ethernet interface.
Support TCP / IP, HTTP, DNS, RTP / RTCP, PPPoE protocols.
Set the parameters, browse real time videos or check the camera performance through
software or IE, and get external alarming and store the compressed bit rate through network.
Support remote upgrades and maintenance.
RS-485 supports monomial transparent channel function so that clients on remote PC can
control the serial devices.
Support NAS storage.
1.2 Applications
This camera is ideal for remote control network applications. E.g.:
1. Network surveillance for ATM, bank counters, supermarkets and factories.
2. Remote surveillance for nursing homes, kindergartens and schools.
3. AI janitors.
4. AI building/district management systems.
5. Self-service systems of power plants.
6. Outdoor monitoring systems for bridges, tunnels and crossroad traffic.
7. Pipelining and warehouse monitoring.
8. 24-hour monitoring for road traffic.
9. Remote monitoring of forest and water resources.
10. Surveillance for airdrome, railway station, bus stop etc.

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Chapter 2 Installation
Note:
1. Please check if all the items on the package list have been included with your camera.
2. Read the following contents carefully before the installation.
3. Make sure that all the related equipment is power-off during the installation.
4. Check the power supply to prevent any damage caused by mismatching problems.
5. If the product does not operate properly, please contact your dealer or the nearest service
center. Never attempt to disassemble the camera yourself. Users are responsible for any
problem caused by modification or repairing without authorization.
2.1 Panels Description
2.1.1 Side Elevation of the Camera
Figure 2.1.1 Side Elevation of DS-2CD832 series camera
Figure 2.1.2 Side Elevation of DS-2CD802, DS-2CD812, DS-2CD892 series camera

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Figure 2.1.3 Side Elevation of DS-2CD702,DS-2CD712,DS-2CD732,DS-2CD792, DS-2CD752, DS-2CD762 series
camera
Note: The vandal proof series dome is slightly different, please refer to 2.2.3 Vandal proof dome
hard installation part.
2.1.2 Rear Panel Description
Figure 2.1.4 Rear Panel of DS-2CD832 series
1. Standard Ethernet (UTP) RJ45 (10M/100M self-adaptive).
2. 1 channel voice talk input,3.5mm audio interface, 2.0～2.4Vp-p, 1kΩ.
3. 1 channel voice talk output, 3.5mm audio interface, electric line level, 600Ω.

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4. 1 channel alarm output (1A 1B). 1 channel alarm input signal (IN,G). RS-485 bus interface
(T＋T-) (Only DS-2CD832F Support RS-485).
5. SD card slot (Support SDHC ).
6. Power supply interface of 12VDC, ±10%.
Figure 2.1.5 Rear Panel of DS-2CD802, DS-2CD812 , DS-2CD892 series
1. Standard Ethernet (UTP) RJ45 (10M/100M self-adaptive).
2. 1 channel voice talk input,3.5mm audio interface, 2.0～2.4Vp-p, 1kΩ.
3. 1 channel voice talk output, 3.5mm audio interface, electric line level, 600Ω.
4. BLC, AI, AES dial switch.
5. GND.
6. VD( Video Drive), DD(Direct current Drive).
7. Video Output port.
8. SD card slot.
9. alarm output (1A 1B); RS-485 bus interface（T＋T-）; Alarm input signal (IN,G).
10. Power supply interface of 12VDC, ±10%.

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Figure 2.1.7 Rear Panel of DS-2CD702, DS-2CD712, DS-2CD732, DS-2CD792 series
Address& protocols dial switch, define for dial switch: , from 1 to 5 dial switch
function as follows:
Switch Function
ON
OFF
1
SHARP
SOFT
2
AES
AI
3
BLC
OFF
4
FL
ON
5
NAGC
SAGC
Note: There are invalid dial switches for DS-2CD702, DS-2CD712, DS-2CD792, DS-2CD732 series
from 6 to 10;

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Figure 2.1.8 Rear Panel of DS-2CD802/812/892P-IR1/3/5 series camera
1. A: UTP interface;
2. B: voice input interface;
3. C: voice output interface;
4. D: T+,T- means RS-485 interface; G, IN means alarm input interface; 1A,1B means alarm output
interface;
5. E: BNC video output interface;
6. F: power supply input interface;
Note: The rear panel of vandal proof dome is slightly different, please make the object as the
standard
2.2 Product Installation
2.2.1 Box camera Installation
Box camera can be fixed in both metope and ceiling. Customers can choose whichever way
according to their specific needs. Please follow the steps below:(Take fixing in ceiling as an example,
fixing in metope follows the same rule).Choose the fixing method and fix the camera bracket
accordingly. If it is metope, then you need to fix the expand bolt (note: the mounting hole of the
expand bolt should align with the bracket) before fixing the bracket. If the wall surface is wooden,
the first step can be ignored and you can use the self-tapping screw to directly fix the bracket.
Please note that the metope on which the camera is fixed should be able to bear at least three
times the weight of the bracket and the camera.
Figure 2.2.1 Fix Ceiling Bracket Figure 2.2.2 Fix Camera

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Figure 2.2.3 Fix Lens
2.2.2 Dome camera Installation
Dome camera can be installed include hold equipment, ceiling mounted, cylinders and other styles.
Client can be installed in accordance with their own ways to achieve the installation.Please
according the following specific steps to install (take ceiling mounted as example), when the wall is
wood, use the self-tapping screws to fix the ceiling plate to the wall surface.
Figure 2.2.4 Fix card Figure 2.2.5 Fix in Ceiling
Take the three columns of Dome camera insert in the three fix slot of the ceiling plate. Pay attention
to the direction of insertion. Let the ceiling plate “I” logo and the Dome camera “I” logo in the same
direction. Meanwhile, make the Dome camera along the counterclockwise Rotate 15 degrees until
the switch to the fixed date. At the same time, the “I” signs on the Dome camera and the locking
screw on the ceiling plate is alignment. Then screw down the locking screw on the Ceiling plate.

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Figure 2.2.6 Dome camera fixing Figure 2.2.7 Dome camera fixed
2.2.3 Topological graph of network camera
Take DS-2CD802/812/892PF-E series for example:
Figure 2.2.11 Topological Graph of Network Camera
Physical Interface
Connection
UTP Network Interface
Connect to network devices, such as switch , HUB, etc. Please refer to
Appendix B for pin Definition.

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Audio Input（AIN）
Connect to audio input devices such as active tone (2.0～2.4Vp-p, 1kΩ)
Audio Output（AOUT）
Connect to sounders like loudhailer 600Ω.
Power Supply（DC12V）
Please refer to the appendix for specified types. Please use a matched
regulator.
Alarm Output（1A 1B）
1 channel alarm out. Please refer to Section 2.3.2 for connecting
instructions. (external series-wound power shall be under 12V DC /
30mA)
Alarm Input（IN G）
1 channel alarm in.
RS-485 Interface（T+ T-）
Connect to RS-485 devices like PTZ.
SD card slot
Insert an SD card for local storage.
Video Output（VOUT）
Standard BNC, connect to monitor.
Note:
Figure 2.2.12 Alarm output
The alarm output is an on/off output that requires external power supply on connection. The
external power supply shall be 12V DC/30mA, or use AC with external relays. Equipment damage or
electric shock may cause if without relays.

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Chapter 3 Parameter Configuration
There are several network parameters of the camera which need to be set after the hardware
installation. Those parameters including IP address, subnet mask and port number, etc. can be set
through various kinds of methods, 2 of which are introduced as below.
1. Set the camera parameters via IE.
2. Set the camera parameters through the client software.
Please make sure that the PC and network camera are connected and can ping successfully before
the parameter setting.
3.1 Network Camera access model overview
3.1.1 Wireless Network (Only “-w”series support)
Type 1: Point to Point Cennect Model
In this model, the camera is connected to the PC on wireless network directly.
Figure 3.1.1 Point to Point connection
Type 2: Integrated connection
In this model, the camera is connected to the wireless access point.

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Figure 3.1.2 Connection through wireless access point
3.1.2 Wired network
There are two ways of connecting between IPC and PC as below:
Figure 3.1.3 Cross Line Connection
Figure 3.1.4 Direct Line Connection
3.2 Visit Network Camera in LAN
he following figures show the two ways of cable connection of a network camera and a computer:
Purpose:
To test the network camera, you can directly connect the network camera to the computer with a network cable
as shown in Figure 2-1.
Refer to the Figure 2-2 to set the network camera over the LAN via a switch or a router.