HIK VISION DS-2DE2A404IW-DE3/W User manual

Network PTZ Camera
User Manual

User Manual of Network PTZ Camera
© Hikvision
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User Manual
COPYRIGHT © 2018 Hangzhou Hikvision Digital Technology Co., Ltd.
ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the properties of
Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be
“Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced,
changed, translated, or distributed, partially or wholly, by any means, without the prior written
permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties,
guarantees or representations, express or implied, regarding to the Manual.
About this Manual
This Manual is applicable to Network PTZ camera.
The Manual includes instructions for using and managing the product. Pictures, charts, images and all
other information hereinafter are for description and explanation only. The information contained in
the Manual is subject to change, without notice, due to firmware updates or other reasons. Please
find the latest version in the company website (http://overseas.hikvision.com/en/).
Please use this user manual under the guidance of professionals.
Trademarks Acknowledgement
and other Hikvision’s trademarks and logos are the properties of Hikvision in various
jurisdictions. Other trademarks and logos mentioned below are the properties of their respective
owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS
HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND
HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,
MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS,
EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR
INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE
OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT
YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION,
PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS
INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR
JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE
APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH
ILLEGITIMATE PURPOSES.

User Manual of Network PTZ Camera
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IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER
PREVAILS.
0505071080328

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Regulatory Information
FCC Information
Please take attention that changes or modification not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area
is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause
undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with
"CE" and comply therefore with the applicable harmonized European standards
listed under the Low Voltage Directive 2015/35/EU, the EMC Directive 2014/30/EU,
the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be
disposed of as unsorted municipal waste in the European Union. For proper
recycling, return this product to your local supplier upon the purchase of
equivalent new equipment, or dispose of it at designated collection points. For
more information see: www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot be
disposed of as unsorted municipal waste in the European Union. See the product
documentation for specific battery information. The battery is marked with this
symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or
mercury (Hg). For proper recycling, return the battery to your supplier or to a designated
collection point. For more information see: www.recyclethis.info.
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

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Safety Instruction
These instructions are intended to ensure that the user can use the product correctly to avoid
danger or property loss.
The precaution measure is divided into ‘Warnings’ and ‘Cautions’:
Warnings: Serious injury or death may be caused if any of these warnings are neglected.
Cautions: Injury or equipment damage may be caused if any of these cautions are neglected.
Warnings Follow these safeguards to prevent
serious injury or death.
Cautions Follow these precautions to prevent
potential injury or material damage.
Warnings:
Adopt the power adapter which can meet the safety extra low voltage (SELV) standard. The
power consumption cannot be less than the required value.
Do not connect several devices to one power adapter as an adapter overload may cause
over-heating and can be a fire hazard.
When the product is installed on a wall or ceiling, the device should be firmly fixed.
To reduce the risk of fire or electrical shock, do not expose the indoor used product to rain or
moisture.
This installation should be made by a qualified service person and should conform to all the
local codes.
Install blackouts equipment into the power supply circuit for convenient supply interruption.
If the product does not work properly, contact your dealer or the nearest service center.
Never attempt to disassemble the product yourself. (We shall not assume any responsibility
for problems caused by unauthorized repair or maintenance.)
Cautions:
If the camera fails to synchronize local time with that of the network, you need to set up
camera time manually. Visit the camera (via web browser or client software) and enter
system settings interface for time settings.
Make sure the power supply voltage is correct before using the product.
Do not drop the product or subject it to physical shock. Do not install the product on
vibratory surface or places.
Do not expose it to high electromagnetic radiating environment.

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Do not aim the lens at the strong light such as sun or incandescent lamp. The strong light can
cause fatal damage to the product.
The sensor may be burned out by a laser beam, so when any laser equipment is being used,
make sure that the surface of the sensor not be exposed to the laser beam.
For working temperature, refer to the specification manual for details.
To avoid heat accumulation, good ventilation is required for a proper operating environment.
While shipping, the product should be packed in its original packing.
Use the provided glove when open up the product cover. Do not touch the product cover
with fingers directly, because the acidic sweat of the fingers may erode the surface coating of
the product cover.
Use a soft and dry cloth when clean inside and outside surfaces of the product cover. Do not
use alkaline detergents.
Improper use or replacement of the battery may result in hazard of explosion. Use the
manufacturer recommended battery type.

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Table of Contents
CHAPTER 1 OVERVIEW .................................................................................................................1
1.1 SYSTEM REQUIREMENT ..................................................................................................................1
1.2 FUNCTIONS..................................................................................................................................1
CHAPTER 2 NETWORK CONNECTION ............................................................................................4
2.1 SETTING THE NETWORK CAMERA OVER THE LAN................................................................................4
2.1.1 Wiring over the LAN ............................................................................................................4
2.1.2 Activating the Camera .........................................................................................................5
2.1.3 (Optional) Setting Security Question..................................................................................10
2.2 SETTING THE NETWORK CAMERA OVER THE WAN ............................................................................10
2.2.1 Static IP Connection ...........................................................................................................10
2.2.2 Dynamic IP Connection ......................................................................................................11
CHAPTER 3 ACCESSING TO THE NETWORK SPEED DOME ............................................................13
3.1 ACCESSING BY WEB BROWSERS .....................................................................................................13
3.2 ACCESSING BY CLIENT SOFTWARE...................................................................................................14
CHAPTER 4 BASIC OPERATIONS .................................................................................................. 16
4.1 CONFIGURING LOCAL PARAMETERS ................................................................................................16
4.2 LIVE VIEW PAGE .........................................................................................................................17
4.3 STARTING LIVE VIEW ...................................................................................................................18
4.4 OPERATING PTZ CONTROL ...........................................................................................................20
4.4.1 PTZ Control Panel...............................................................................................................21
4.4.2 Auxiliary Functions.............................................................................................................22
4.4.3 Setting/Calling a Preset .....................................................................................................24
4.4.4 Setting/Calling a Patrol......................................................................................................26
4.4.5 One-touch Patrol................................................................................................................27
4.4.6 Setting/Calling a Pattern ...................................................................................................28
4.5 PLAYBACK..................................................................................................................................29
4.5.1 Play Back Video Files .........................................................................................................29
4.5.2 Downloading Video Files ...................................................................................................31
4.6 PICTURES ..................................................................................................................................31
CHAPTER 5 SYSTEM CONFIGURATION......................................................................................... 33
5.1 STORAGE SETTINGS .....................................................................................................................33
5.1.1 Configuring Recording Schedule ........................................................................................33
5.1.2 Configuring Capture Schedule ...........................................................................................35
5.1.3 Configuring Net HDD .........................................................................................................36
5.2 BASIC EVENT CONFIGURATION.......................................................................................................39
5.2.1 Configuring Motion Detection ...........................................................................................39
5.2.2 Configuring Video Tampering Alarm .................................................................................44
5.2.3 Configuring Alarm Input ....................................................................................................45
5.2.4 Configuring Alarm Output ................................................................................................. 47

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5.2.5 Handling Exception ............................................................................................................48
5.3 SMART EVENT CONFIGURATION.....................................................................................................48
5.3.1 Detecting Audio Exception .................................................................................................49
5.3.2 Configuring Face Detection................................................................................................50
5.3.3 Configuring Intrusion Detection.........................................................................................50
5.3.4 Configuring Line Crossing Detection ..................................................................................52
5.3.5 Configuring Region Entrance Detection .............................................................................53
5.3.6 Configuring Region Exiting Detection ................................................................................54
5.4 PTZ CONFIGURATION ..................................................................................................................56
5.4.1 Configuring Basic PTZ Parameters .....................................................................................56
5.4.2 Configuring PTZ Limits ....................................................................................................... 57
5.4.3 Configuring Initial Position.................................................................................................58
5.4.4 Configuring Park Actions....................................................................................................59
5.4.5 Configuring Privacy Mask ..................................................................................................60
5.4.6 Configuring Scheduled Tasks..............................................................................................61
5.4.7 Clearing PTZ Configurations...............................................................................................62
5.4.8 Configuring Smart Tracking ...............................................................................................63
5.4.9 Prioritize PTZ ......................................................................................................................64
CHAPTER 6 CAMERA CONFIGURATION .......................................................................................65
6.1 CONFIGURING NETWORK SETTINGS................................................................................................65
6.1.1 Basic Settings.....................................................................................................................65
6.1.2 Advanced Settings..............................................................................................................69
6.2 CONFIGURING VIDEO AND AUDIO SETTINGS.....................................................................................79
6.2.1 Configuring Video Settings ................................................................................................79
6.2.2 Configuring Audio Settings ................................................................................................81
6.2.3 Configuring ROI Settings ....................................................................................................82
6.3 CONFIGURING IMAGE SETTINGS.....................................................................................................83
6.3.1 Configuring Display Settings ..............................................................................................84
6.3.2 Configuring OSD Settings...................................................................................................89
6.3.3 Configuring Text Overlay Settings ......................................................................................91
6.3.4 Configuring Image Parameters Switch...............................................................................91
6.4 CONFIGURING SYSTEM SETTINGS ...................................................................................................92
6.4.1 System Settings..................................................................................................................92
6.4.2 Maintenance......................................................................................................................97
6.4.3 Security ............................................................................................................................100
6.4.4 User Management ...........................................................................................................102
APPENDIX ...................................................................................................................................... 106
SADP SOFTWARE INTRODUCTION ............................................................................................................106

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Chapter 1 Overview
1.1 System Requirement
System requirement of web browser accessing is as follows:
Operating System: Microsoft Windows XP SP1 and above version/Vista/Win7/Server 2003/Server
2008 32bits
CPU: Intel Pentium IV 3.0 GHz or higher
RAM: 1G or higher
Display: 1024 × 768 resolution or higher
Web Browser: Internet Explorer 8.0 and above version, Apple Safari 5.02 and above version,
Mozilla Firefox 5 and above version and Google Chrome 18 and above versions.
1.2 Functions
The functions vary depending on different camera models.
PTZ Limits
The camera can be programmed to move within the PTZ limits (left/right, up/down).
Scan Modes
The camera provides 5 scan modes: auto scan, tilt scan, frame scan, random scan and panorama
scan.
Presets
A preset is a predefined image position. When the preset is called, the camera will automatically
move to the defined position. The presets can be added, modified, deleted and called.
Label Display
The on-screen label of the preset title, azimuth/elevation, zoom, time and camera name can be
displayed on the monitor. The displays of time and camera name can be programmed.
Auto Flips
In manual tracking mode, when a target object goes directly beneath the camera, the video will
automatically flips 180 degrees in horizontal direction to maintain continuity of tracking. This
function can also be realized by auto mirror image depending on different camera models.
Privacy Mask
This function allows you to block or mask certain area of a scene, for preventing the personal
privacy from recording or live viewing. A masked area will move with pan and tilt functions and
automatically adjust in size as the lens zooms telephoto and wide.
3D Positioning
In the client software, use the left key of mouse to click on the desired position in the video
image and drag a rectangle area in the lower right direction, then the camera system will move
the position to the center and allow the rectangle area to zoom in. Use the left key of mouse to

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drag a rectangle area in the upper left direction to move the position to the center and allow the
rectangle area to zoom out.
Proportional Pan/Tilt
Proportional pan/tilt automatically reduces or increases the pan and tilt speeds according to the
amount of zoom. At telephoto zoom settings, the pan and tilt speeds will be slower than at wide
zoom settings. This keeps the image from moving too fast on the live view image when there is a
large amount of zoom.
Auto Focus
The auto focus enables the camera to focus automatically to maintain clear video images.
Day/Night Auto Switch
The cameras deliver color images during the day. And as light diminishes at night, the cameras
switch to night mode and deliver black and white images with high quality.
Slow Shutter
In slow shutter mode, the shutter speed will automatically slow down in low illumination
conditions to maintain clear video images by extending the exposure time. The feature can be
enabled or disabled.
Backlight Compensation (BLC)
If you focus on an object against strong backlight, the object will be too dark to be seen clearly.
The BLC (Backlight Compensation) function can compensate light to the object in the front to
make it clear, but this causes the over-exposure of the background where the light is strong.
Wide Dynamic Range (WDR)
The wide dynamic range (WDR) function helps the camera provide clear images even under back
light circumstances. When there are both very bright and very dark areas simultaneously in the
field of view, WDR balances the brightness level of the whole image and provide clear images
with details.
White Balance (WB)
White balance can remove the unrealistic color casts. White balance is the white rendition
function of the camera to adjust the color temperature according to the environment
automatically.
Patrol
A patrol is a memorized series of pre-defined preset function. The scanning speed between two
presets and the dwell time at the preset are programmable.
Pattern
A pattern is a memorized series of pan, tilt, zoom, and preset functions. By default the focus and
iris are in auto status during the pattern is being memorized.
Power Off Memory
The camera supports the power off memory capability with the predefined resume time. It allows
the camera to resume its previous position after power is restored.
Scheduled Task
A time task is a preconfigured action that can be performed automatically at a specific date and
time. The programmable actions include: auto scan, random scan, patrol 1-8 ,pattern 1-4, preset
1-8,frame scan, panorama scan, tilt scan, day, night, reboot, PT adjust, Aux Output, etc.
Park Action
This feature allows the camera to start a predefined action automatically after a period of

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inactivity.
User Management
The camera allows you to edit users with different levels of permission, in the admin login status.
Multiple users are allowed to access and control the same network camera via network
simultaneously.
3D Digital Noise Reduction
Comparing with the general 2D digital noise reduction, the 3D digital noise reduction function
processes the noise between two frames besides processing the noise in one frame. The noise
will be much less and the video will be clearer.

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Chapter 2 Network Connection
You shall acknowledge that the use of the product with Internet access might be under
network security risks. For avoidance of any network attacks and information leakage,
strengthen your own protection. If the product does not work properly, contact with your
dealer or the nearest service center.
To ensure the network security of the network camera, we recommend you to have the
network camera assessed and maintained termly. You can contact us if you need such
service.
Before you start:
If you want to set the network camera via a LAN (Local Area Network), refer to Section 2.1
Setting the Network Camera over the LAN.
If you want to set the network camera via a WAN (Wide Area Network), refer to Section 2.2
Setting the Network Camera over the WAN.
2.1 Setting the Network Camera over the LAN
Purpose:
To view and configure the camera via a LAN, you need to connect the camera in the same subnet
with your computer, and install the SADP or client software to search and change the IP of the
network camera.
For the detailed introduction of SADP, refer to Appendix.
2.1.1 Wiring over the LAN
The following figures show the two ways of cable connection of a network camera and a
computer:
Purpose:
To test the network camera, you can directly connect the network camera to the computer
with a network cable as shown in Figure 2-1.
Refer to the Figure 2-2 to set the network camera over the LAN via a switch or a router.
Network Cable
Network Speed Dome
Computer
Figure 2-1 Connecting Directly

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网络交换机
Network Cable
Network Cable
or
Network Speed Dome Computer
Figure 2-2 Connecting via a Switch or a Router
2.1.2 Activating the Camera
Purpose:
You are required to activate the camera first before you can use the camera.
Activation via web browser, activation via SADP, and activation via client software are supported.
Activation via Web Browser
Steps:
1. Power on the camera, and connect the camera to the network.
2. Input the IP address into the address bar of the web browser, and click Enter to enter the
activation interface.
The default IP address of the camera is 192.168.1.64.
Figure 2-3 Activation Interface (Web)
3. Create a password and input the password into the password field.
For your privacy and to better protect your system against security risks, we strongly
recommend the use of strong passwords for all functions and network devices. The
password should be something of your own choosing (using a minimum of 8 characters,
including upper case letters, lower case letters, numbers and special characters) in order
to increase the security of your product.

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Proper configuration of all passwords and other security settings is the responsibility of
the installer and/or end-user.
4. Confirm the password.
5. Click OK to activate the camera and enter the live view interface.
Activation via SADP Software
SADP software is used for detecting the online device, activating the device, and resetting the
password.
Get the SADP software from the supplied disk or the official website, and install the SADP
according to the prompts. Follow the steps to activate the camera.
Steps:
1. Run the SADP software to search the online devices.
2. Check the device status from the device list, and select an inactive device.
Select inactive device.
Input and confirm
password.
Figure 2-4 SADP Interface
The SADP software supports activating the camera in batch. Refer to the user manual of
SADP software for details.
3. Create a password and input the password in the password field, and confirm the password.
For your privacy and to better protect your system against security risks, we strongly
recommend the use of strong passwords for all functions and network devices. The
password should be something of your own choosing (using a minimum of 8 characters,
including upper case letters, lower case letters, numbers and special characters) in order
to increase the security of your product.
Proper configuration of all passwords and other security settings is the responsibility of
the installer and/or end-user.

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You can enable the Hik-Connect service for the device during activation. Hik-Connect
function varies depending on different speed dome models.
4. Click Activate to start activation. You can check whether the activation is completed on the
popup window. If activation failed, make sure that the password meets the requirement and
then try again.
5. Change the device IP address to the same subnet with your computer by either modifying
the IP address manually or checking the Enable DHCP checkbox.
Figure 2-5 Modify the IP Address
6. Input the password and click Modify to activate your IP address modification.
The batch IP address modification is supported by the SADP. Refer to the user manual of
SADP for details.
Activation via Client Software
The client software is versatile video management software for multiple kinds of devices.
Get the client software from the supplied disk or the official website, and install the software
according to the prompts. Follow the steps to activate the camera.
Steps:
1. Run the client software and the control panel of the software pops up, as shown in Figure
2-6.

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Figure 2-6 iVMS-4200 Control Panel
2. Click Device Management to enter the Device Management interface, as shown in Figure
2-7.
Figure 2-7 Device Management Interface
3. Check the device status from the device list, and select an inactive device.
4. Click Activate to pop up the Activation interface.
5. Create a password and input the password in the password field, and confirm the password.

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For your privacy and to better protect your system against security risks, we strongly
recommend the use of strong passwords for all functions and network devices. The
password should be something of your own choosing (using a minimum of 8 characters,
including upper case letters, lower case letters, numbers and special characters) in order
to increase the security of your product.
Proper configuration of all passwords and other security settings is the responsibility of
the installer and/or end-user.
Figure 2-8 Activation Interface
6. Click OK to start activation.
7. Click Modify Netinfo to pop up the Network Parameter Modification interface, as shown in
Figure 2-9.
Figure 2-9 Modifying the Network Parameters
8. Change the device IP address to the same subnet with your computer by either modifying
the IP address manually or checking the checkbox of Enable DHCP.
9. Input the password to activate your IP address modification.

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2.1.3 (Optional) Setting Security Question
Security question is used to reset the admin password when admin user forgets the password.
Admin user can follow the pop-up window to complete security question settings during camera
activation. Or, admin user can go to User Management interface to set up the function.
2.2 Setting the Network Camera over the WAN
Purpose:
This section explains how to connect the network camera to the WAN with a static IP or a
dynamic IP.
2.2.1 Static IP Connection
Before you start:
Apply a static IP from an ISP (Internet Service Provider). With the static IP address, you can
connect the network camera via a router or connect it to the WAN directly.
Connecting the network camera via a router
Steps:
1. Connect the network camera to the router.
2. Assign a LAN IP address, the subnet mask and the gateway. Refer to Section 2.1.2 for detailed
IP address configuration of the camera.
3. Save the static IP in the router.
4. Set port mapping, E.g., 80, 8000 and 554 ports. The steps for port mapping vary depending
on different routers. Call the router manufacturer for assistance with port mapping.
5. Visit the network camera through a web browser or the client software over the internet.
Network
Speed Dome
Network
Cable
Router with Static IP
PC
Network
Cable
Network
Cable
Internet
Figure 2-10 Accessing the Camera through Router with Static IP
Connecting the network camera with static IP directly
You can also save the static IP in the camera and directly connect it to the internet without using
a router. Refer to Section 2.1.2 for detailed IP address configuration of the camera.

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Network
Speed Dome
PC
Network
Cable
Network
Cable
Internet
Figure 2-11 Accessing the Camera with Static IP Directly
2.2.2 Dynamic IP Connection
Before you start:
Apply a dynamic IP from an ISP. With the dynamic IP address, you can connect the network
camera to a modem or a router.
Connecting the network camera via a router
Steps:
1. Connect the network camera to the router.
2. In the camera, assign a LAN IP address, the subnet mask and the gateway. Refer to Section
2.1.2 for detailed LAN configuration.
3. In the router, set the PPPoE user name, password and confirm the password.
For your privacy and to better protect your system against security risks, we strongly
recommend the use of strong passwords for all functions and network devices. The
password should be something of your own choosing (using a minimum of 8 characters,
including upper case letters, lower case letters, numbers and special characters) in order
to increase the security of your product.
Proper configuration of all passwords and other security settings is the responsibility of
the installer and/or end-user.
4. Set port mapping. E.g. 80, 8000 and 554 ports. The steps for port mapping vary depending on
different routers. Call the router manufacturer for assistance with port mapping.
5. Apply a domain name from a domain name provider.
6. Configure the DDNS settings in the setting interface of the router.
7. Visit the camera via the applied domain name.
Connecting the network camera via a modem
Purpose:
This camera supports the PPPoE auto dial-up function. The camera gets a public IP address by
ADSL dial-up after the camera is connected to a modem. You need to configure the PPPoE
parameters of the network camera. Refer to Section 6.1.1 Configuring PPPoE Settings for
detailed configuration.

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The obtained IP address is dynamically assigned via PPPoE, so the IP address always changes after
rebooting the camera. To solve the inconvenience of the dynamic IP, you need to get a domain
name from the DDNS provider (E.g. DynDns.com). Follow the steps below for normal domain
name resolution and private domain name resolution to solve the problem.
Normal Domain Name Resolution
Steps:
1. Apply a domain name from a domain name provider.
2. Configure the DDNS settings in the DDNS Settings interface of the network camera. Refer to
Section 6.1.1 Configuring DDNS Settings for detailed configuration.
3. Visit the camera via the applied domain name.