HIK VISION DS-2DE3304W-DE User manual

Network Mini PTZ Camera
User Manual
UD.6L0201D1833A01

User Manual of Network Mini PTZ Camera
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User Manual
COPYRIGHT © 2015 Hangzhou Hikvision Digital Technology Co., Ltd.
ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the
properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries
(hereinafter referred to be “Hikvision”). This user manual (hereinafter referred to be
“the Manual”) cannot be reproduced, changed, translated, or distributed, partially or
wholly, by any means, without the prior written permission of Hikvision. Unless
otherwise stipulated, Hikvision does not make any warranties, guarantees or
representations, express or implied, regarding to the Manual.
About this Manual
This Manual is applicable to Network Mini PTZ Camera.
The Manual includes instructions for using and managing the product. Pictures,
charts, images and all other information hereinafter are for description and
explanation only. The information contained in the Manual is subject to change,
without notice, due to firmware updates or other reasons. Please find the latest
version in the company website (http://overseas.hikvision.com/en/).
Please use this user manual under the guidance of professionals.
Trademarks Acknowledgement
and other Hikvision’s trademarks and logos are the properties of
Hikvision in various jurisdictions. Other trademarks and logos mentioned below are
the properties of their respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT
DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”,
WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY
QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF
THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES,
OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR
INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR
DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF
HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL
BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES
FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING
FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET

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SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT
IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN
YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT
YOUR USE CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN
THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE
LAW, THE LATER PREVAILS.

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Regulatory Information
FCC Information
FCC compliance: This equipment has been tested and found to comply with the limits
for a digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his
own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may
cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are
marked with "CE" and comply therefore with the applicable
harmonized European standards listed under the EMC Directive
2004/108/EC, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol
cannot be disposed of as unsorted municipal waste in the European
Union. For proper recycling, return this product to your local supplier
upon the purchase of equivalent new equipment, or dispose of it at
designated collection points. For more information see: www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that
cannot be disposed of as unsorted municipal waste in the European
Union. See the product documentation for specific battery information.
The battery is marked with this symbol, which may include lettering to
indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the
battery to your supplier or to a designated collection point. For more information see:
www.recyclethis.info.
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

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Safety Instruction
These instructions are intended to ensure that the user can use the product correctly
to avoid danger or property loss.
The precaution measure is divided into ‘Warnings’ and ‘Cautions’:
Warnings: Serious injury or death may be caused if any of these warnings are
neglected.
Cautions: Injury or equipment damage may be caused if any of these cautions are
neglected.
Warnings Follow these safeguards to
prevent serious injury or
death.
Cautions Follow these precautions to
prevent potential injury or
material damage.
Warnings:
Please adopt the power adapter which can meet the safety extra low voltage
(SELV) standard. The power consumption cannot be less than the required value.
Do not connect several devices to one power adapter as an adapter overload may
cause over-heating and can be a fire hazard.
When the product is installed on a wall or ceiling, the device should be firmly
fixed.
To reduce the risk of fire or electrical shock, do not expose the indoor used
product to rain or moisture.
This installation should be made by a qualified service person and should
conform to all the local codes.
Please install blackouts equipment into the power supply circuit for convenient
supply interruption.
If the product does not work properly, please contact your dealer or the nearest
service center. Never attempt to disassemble the product yourself. (We shall not
assume any responsibility for problems caused by unauthorized repair or
maintenance.)
Cautions:
Make sure the power supply voltage is correct before using the product.

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Do not drop the product or subject it to physical shock. Do not install the product
on vibratory surface or places.
Do not expose it to high electromagnetic radiating environment.
Do not aim the lens at the strong light such as sun or incandescent lamp. The
strong light can cause fatal damage to the product.
The sensor may be burned out by a laser beam, so when any laser equipment is
being used, make sure that the surface of the sensor not be exposed to the laser
beam.
For working temperature, please refer to the specification manual for details.
To avoid heat accumulation, good ventilation is required for a proper operating
environment.
While shipping, the product should be packed in its original packing.
Please use the provided glove when open up the product cover. Do not touch the
product cover with fingers directly, because the acidic sweat of the fingers may
erode the surface coating of the product cover.
Please use a soft and dry cloth when clean inside and outside surfaces of the
product cover. Do not use alkaline detergents.
Improper use or replacement of the battery may result in hazard of explosion.
Please use the manufacturer recommended battery type.

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Table of Contents
Chapter 1 Overview....................................................................................................................9
1.1 System Requirement................................................................................................................9
1.2 Functions..................................................................................................................................9
Chapter 2 Network Connection ................................................................................................ 12
2.1 Setting the Network PTZ Camera over the LAN .....................................................................12
2.1.1 Wiring over the LAN ..........................................................................................................12
2.1.2 Activating the Speed Dome ...............................................................................................13
2.2 Setting the Network PTZ Camera over the WAN ...................................................................19
2.2.1 Static IP Connection...........................................................................................................19
2.2.2 Dynamic IP Connection......................................................................................................20
Chapter 3 Access to the Network PTZ Camera .......................................................................... 23
3.1 Accessing by Web Browsers...................................................................................................23
3.2 Accessing by Client Software .................................................................................................25
Chapter 4 Wi-Fi Settings........................................................................................................... 27
4.1 Configuring Wi-Fi Connection in Manage and Ad-hoc Modes .............................................. 27
4.2 Easy Wi-Fi Connection with WPS function ............................................................................31
4.3 IP Property Settings for Wireless Network Connection .........................................................32
Chapter 5 Live View ................................................................................................................. 34
5.1 Power-up Action ....................................................................................................................34
5.2 Live View Page .......................................................................................................................34
5.3 Starting Live View ..................................................................................................................35
5.4 Recording and Capturing Pictures Manually ..........................................................................36
5.5 Operating PTZ Control............................................................................................................37
5.5.1 PTZ Control Panel...............................................................................................................37
5.5.2 Setting / Calling a Preset....................................................................................................37
5.6 Configuring Live View Parameters .........................................................................................39
Chapter 6 PTZ Configuration..................................................................................................... 40
6.1 Configuring Initial Position.....................................................................................................40
6.2 Configuring Basic PTZ Parameters..........................................................................................41
6.3 Configuring PTZ Limit Stops ...................................................................................................42
6.4 Configuring Scheduled Tasks..................................................................................................43
6.5 Configuring Park Actions........................................................................................................44
6.6 Configuring Privacy Mask.......................................................................................................45
6.7 Configuring PTZ Control Priority ............................................................................................46
6.8 Clearing PTZ Configurations ...................................................................................................47
Chapter 7 PTZ Camera Configuration........................................................................................ 48
7.1 Configuring Local Parameters ................................................................................................48

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7.2 Configuring Time Settings......................................................................................................49
7.3 Configuring Network Settings ................................................................................................52
7.3.1 Configuring TCP/IP Settings ...............................................................................................52
7.3.2 Configuring Port Settings ...................................................................................................54
7.3.3 Configuring PPPoE Settings................................................................................................54
7.3.4 Configuring DDNS Settings.................................................................................................55
7.3.5 Configuring SNMP Settings ................................................................................................ 57
7.3.6 Configuring QoS Settings ...................................................................................................59
7.3.7 Configuring FTP Settings ....................................................................................................59
7.3.8 Configuring UPnP™ Settings ..............................................................................................61
7.3.9 Configuring NAT (Network Address Translation) Settings..................................................61
7.3.10 Configuring Email Settings.............................................................................................62
7.3.11 Configuring HTTPS Settings ...........................................................................................64
7.3.12 Configuring Platform Access Settings ............................................................................65
7.4 Configuring Video and Audio Settings ...................................................................................67
7.4.1 Configuring Video Settings ................................................................................................67
7.4.2 Configuring Audio Settings ................................................................................................68
7.4.3 Configuring ROI Settings ....................................................................................................69
7.5 Configuring Image Settings ....................................................................................................70
7.5.1 Configuring Display Settings ..............................................................................................70
7.5.2 Configuring OSD Settings...................................................................................................75
7.5.3 Configuring Text Overlay Settings ......................................................................................76
7.6 Configuring and Handling Alarms ..........................................................................................77
7.6.1 Configuring Motion Detection ...........................................................................................77
7.6.2 Configuring Video Tampering Alarm .................................................................................82
7.6.3 Configuring External Alarm Input ......................................................................................83
7.6.4 Configuring Alarm Output .................................................................................................84
7.6.5 Handling Exception ............................................................................................................85
7.6.6 Detecting Audio Exception ................................................................................................86
7.6.7 Configuring Dual-VCA ........................................................................................................87
7.6.8 Configuring Intrusion Detection ........................................................................................ 87
7.6.9 Configuring Line Crossing Detection..................................................................................89
Chapter 8 Record Settings ........................................................................................................92
8.1 Configuring NAS Settings .......................................................................................................92
8.2 Initializing and Configuring Storage .......................................................................................93
8.3 Configuring Recording Schedule ............................................................................................94
8.4 Configuring Snapshot Settings ...............................................................................................98
Chapter 9 Playback................................................................................................................. 101
Chapter 10 Log Searching ......................................................................................................... 105
Chapter 11 Others .................................................................................................................... 106
11.1 Managing User Accounts .....................................................................................................106
11.1.1 Add a User ...................................................................................................................106

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11.1.2 Modify a User .............................................................................................................. 107
11.1.3 Delete a User ...............................................................................................................108
11.2 Configuring RTSP Authentication.........................................................................................108
11.3 Configuring Anonymous Visit ..............................................................................................109
11.4 Configuring IP Address Filter................................................................................................109
11.5 Configuring Security Service Settings...................................................................................110
11.6 Viewing Device Information ................................................................................................110
11.7 Maintenance........................................................................................................................111
11.7.4 Rebooting the PTZ camera...........................................................................................111
11.7.5 Restoring Default Settings ...........................................................................................111
11.7.6 Importing/Exporting Configuration File ......................................................................112
11.7.7 Upgrading the System..................................................................................................112
11.8 Configuring RS-485 ..............................................................................................................113
11.9 Configuring Remote Connection..........................................................................................114
Appendix ....................................................................................................................................... 115
Appendix 1 SADP Software Introduction..........................................................................................115
Appendix 2 Port Mapping.................................................................................................................117
Appendix 3 Bubble Maintenance .....................................................................................................120
Appendix 4 12VDC Wire Gauge & Transmission Distance................................................................121
Appendix 5 Table of Wire Gauge Standards .....................................................................................121
Appendix 6 Alarm In/Out Connections.............................................................................................122

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Chapter 1 Overview
1.1 System Requirement
System requirement of web browser accessing is as follows:
Operating System: Microsoft Windows XP SP1 and above version / Vista / Win7 /
Server 2003 / Server 2008 32bits
CPU: Intel Pentium IV 3.0 GHz or higher
RAM: 1G or higher
Display: 1024×768 resolution or higher
Web Browser: Internet Explorer 8.0 and above version, Apple Safari 5.02 and above
version, Mozilla Firefox 5 and above version and Google Chrome 18 and above
versions.
1.2 Functions
The functions vary depending on the models of PTZ camera.
Limit Stops
The PTZ camera can be programmed to move within the limit stops (left/right,
up/down).
Preset Freezing
This feature freezes the scene on the monitor when the PTZ camera is moving to a
preset. This allows for smooth transition from one preset scene to another. It also
guarantees that masked area will not be revealed when the PTZ camera is moving to
a preset.
Presets
A preset is a predefined image position. When the preset is called, the PTZ camera
will automatically move to the defined position. The presets can be added, modified,
deleted and called.
Label Display
The on-screen label of the preset title, azimuth/elevation, zoom, time and PTZ
camera name can be displayed on the monitor. The displays of time and PTZ camera
name can be programmed.
Privacy Mask
This function allows you to block or mask certain area of a scene, for preventing the
personal privacy from recording or live viewing. A masked area will move with pan
and tilt functions and automatically adjust in size as the lens zooms telephoto and
wide.
3D Positioning

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In the client software, use the left key of mouse to click on the desired position in the
video image and drag a rectangle area in the lower right direction, then the camera
will move the position to the center and allow the rectangle area to zoom in. Use the
left key of mouse to drag a rectangle area in the upper left direction to move the
position to the center and allow the rectangle area to zoom out.
Proportional Pan/Tilt
Proportional pan/tilt automatically reduces or increases the pan and tilt speeds
according to the amount of zoom. At telephoto zoom settings, the pan and tilt
speeds will be slower than at wide zoom settings. This keeps the image from moving
too fast on the live view image when there is a large amount of zoom.
Auto Focus
The auto focus enables the camera to focus automatically to maintain clear video
images.
Day/Night Auto Switch
The PTZ camera delivers color images during the day. And as light diminishes at night,
the PTZ camera switches to night mode and deliver black and white images with high
quality.
Slow Shutter
In slow shutter mode, the shutter speed will automatically slow down in low
illumination conditions to maintain clear video images by extending the exposure
time. The feature can be enabled or disabled.
Backlight Compensation (BLC)
If you focus on an object against strong backlight, the object will be too dark to be
seen clearly. The BLC (Backlight Compensation) function can compensate light to the
object in the front to make it clear, but this causes the over-exposure of the
background where the light is strong.
Wide Dynamic Range (WDR)
The wide dynamic range (WDR) function helps the camera provide clear images even
under back light circumstances. When there are both very bright and very dark areas
simultaneously in the field of view, WDR balances the brightness level of the whole
image and provide clear images with details.
This feature varies depending on PTZ camera models.
White Balance (WB)
White balance can remove the unrealistic color casts. White balance is the white
rendition function of the camera to adjust the color temperature according to the
environment automatically.
Power Off Memory
The PTZ camera supports the power off memory capability with the predefined
resume time. It allows the PTZ camera to resume its previous position after power is
restored.
Time Task
A time task is a preconfigured action that can be performed automatically at a

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specific date and time. The programmable actions include: preset 1-8, day, night,
reboot, PT adjust, Alarm output, etc.
Park Action
This feature allows the PTZ camera to start a predefined action automatically after a
period of inactivity.
User Management
The PTZ camera allows you to edit users with different levels of permission, in the
admin login status. Multiple users are allowed to access and control the same
network PTZ camera via network simultaneously.
3D Digital Noise Reduction
Comparing with the general 2D digital noise reduction, the 3D digital noise reduction
function processes the noise between two frames besides processing the noise in
one frame. The noise will be much less and the video will be clearer.
Dual-VCA
Combine the detected moving objects into the video stream, which can be used for
the second-time analysis on the back-end device.

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Chapter 2 Network Connection
You shall acknowledge that the use of the product with Internet access might be
under network security risks. For avoidance of any network attacks and
information leakage, please strengthen your own protection. If the product does
not work properly, please contact with your dealer or the nearest service center.
To ensure the network security of the speed dome, we recommend you to have
the speed dome assessed and maintained termly. You can contact us if you need
such service.
Before you start:
If you want to set the network PTZ camera via a LAN (Local Area Network),
please refer to Section 2.1.
If you want to set the network PTZ camera via a WAN (Wide Area Network),
please refer to Section 2.2.
2.1 Setting the Network PTZ Camera over the LAN
Purpose:
To view and configure the PTZ camera via a LAN, you need to connect the network
PTZ camera in the same subnet with your computer, and install the SADP or client
software to search and change the IP of the network PTZ camera.
For the detailed introduction of SADP, please refer to Appendix 1.
2.1.1 Wiring over the LAN
The following figures show the two ways of cable connection of a network PTZ
camera and a computer:
Purpose:
To test the network PTZ camera, you can directly connect the network PTZ
camera to the computer with a network cable as shown in Figure 2-1.
Refer to the Figure 2-2 to set the network PTZ camera over the LAN via a switch
or a router.

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Network Cable
Figure 2-1 Connecting Directly
PTZ camera
Network Cable
Switch or Router
PC
Network Cable
Figure 2-2 Connecting via a Switch or a Router
2.1.2 Activating the Speed Dome
Purpose:
You are required to activate the speed dome first before you can use the speed
dome.
Activation via Web Browser, Activation via SADP, and Activation via client software
are supported. In the following sections, activation via web browser and SADP will be
taken as examples. You may refer to the user manual of the speed dome for the
details of activation via client software.
Activation via Web Browser
Steps:
1. Power on the speed dome, and connect the speed dome to the network.
2. Input the IP address into the address bar of the web browser, and click Enter to
enter the activation interface.
The default IP address of the speed dome is 192.168.1.64.

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Figure 2-3 Activation Interface(Web)
3. Create a password and input the password into the password field.
STRONG PASSWORD RECOMMENDED–We highly recommend you
create a strong password of your own choosing (using a minimum of 8
characters, including upper case letters, lower case letters, numbers,
and special characters) in order to increase the security of your product.
And we recommend you reset your password regularly, especially in the
high security system, resetting the password monthly or weekly can
better protect your product.
4. Confirm the password.
5. Click OK to activate the speed dome and enter the live view interface.
Activation via SADP Software
SADP software is used for detecting the online device, activating the device, and
resetting the password.
Get the SADP software from the supplied disk or the official website, and install the
SADP according to the prompts. Follow the steps to activate the speed dome.
Steps:
1. Run the SADP software to search the online devices.
2. Check the device status from the device list, and select an inactive device.

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Figure 2-4 SADP Interface
3. Create a password and input the password in the password field, and confirm the
password.
STRONG PASSWORD RECOMMENDED–We highly recommend you
create a strong password of your own choosing (using a minimum of 8
characters, including upper case letters, lower case letters, numbers,
and special characters) in order to increase the security of your product.
And we recommend you reset your password regularly, especially in the
high security system, resetting the password monthly or weekly can
better protect your product.
4. Click OK to save the password.
You can check whether the activation is completed on the popup window. If
activation failed, please make sure that the password meets the requirement
and then try again.
5. Change the device IP address to the same subnet with your computer by either
modifying the IP address manually or checking the checkbox of Enable DHCP.

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Figure 2-5 Modify the IP Address
6. Input the password and click the Save button to activate your IP address
modification.
Activation via Client Software
The client software is versatile video management software for multiple kinds of
devices.
Get the client software from the supplied disk or the official website, and install the
software according to the prompts. Follow the steps to activate the camera.
Steps:
1. Run the client software and the control panel of the software pops up, as shown
in the figure below.

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Figure 2-6 Control Panel
2. Click the Device Management icon to enter the Device Management interface,
as shown in the figure below.
Figure 2-7 Device Management Interface
3. Check the device status from the device list, and select an inactive device.
4. Click the Activate button to pop up the Activation interface.
5. Create a password and input the password in the password field, and confirm the
password.

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6. STRONG PASSWORD RECOMMENDED–We highly recommend you
create a strong password of your own choosing (using a minimum of 8
characters, including upper case letters, lower case letters, numbers, and
special characters) in order to increase the security of your product. And
we recommend you reset your password regularly, especially in the high
security system, resetting the password monthly or weekly can better
protect your product.
Figure 2-8 Activation Interface
7. Click OK button to start activation.
8. Click the Modify Netinfo button to pop up the Network Parameter Modification
interface, as shown in the figure below.
Figure 2-9 Modifying the Network Parameters
9. Change the device IP address to the same subnet with your computer by either
modifying the IP address manually or checking the checkbox of Enable DHCP.
10. Input the password to activate your IP address modification.

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2.2 Setting the Network PTZ Camera over the WAN
Purpose:
This section explains how to connect the network PTZ camera to the WAN with a
static IP or a dynamic IP.
2.2.1 Static IP Connection
Before you start:
Please apply a static IP from an ISP (Internet Service Provider). With the static IP
address, you can connect the network PTZ camera via a router or connect it to the
WAN directly.
Connecting the network PTZ camera via a router
Steps:
1. Connect the network PTZ camera to the router.
2. Assign a LAN IP address, the subnet mask and the gateway. Refer to Section 2.1.2
for detailed IP address configuration of the PTZ camera.
3. Save the static IP in the router.
4. Set port mapping, E.g., 80, 8000 and 554 ports. The steps for port mapping vary
depending on different routers. Please call the router manufacturer for assistance
with port mapping.
Refer to Appendix 2 for detailed information about port mapping.
5. Visit the network PTZ camera through a web browser or the client software over
the internet.
Speed Dome
Network
Cable
Router with Static IP
PC
Network
Cable
Network
Cable
Internet
Figure 2-10 Accessing the PTZ Camera through Router with Static IP
Connecting the network PTZ camera with static IP directly
You can also save the static IP in the PTZ camera and directly connect it to the
internet without using a router. Refer to Section 2.1.2 for detailed IP address
configuration of the PTZ camera.