HIK VISION EPI-4215-DE3 User manual

Network Speed Dome Camera
EPI-4215-DE3
Quick Start Guide

QSG EPI-4215-DE3 030518N ii
Manual Illustrations and Features
Graphics (screen shots, product pictures, etc.) in this document are for illustrative
purposes only. Your actual product may differ in appearance. Your product might not
support all features discussed in this document.
Hikvision USA Inc., 18639 Railroad St., City of Industry, C 91748, US • Hikvision
Canada, 4848 rue Levy, Saint Laurent, Quebec, Canada, H4R 2P1
Telephone: [phone] • Toll Free in US : [phone] • E-Mail:
[email protected] • www.hikvision.com
COPYRIGHT ©2017-2018 Hangzhou Hikvision Digital Technology Co., Ltd.
ALL RIGHTS RESERVED.
ny and all information, including, among others, wordings, pictures, graphs are the
properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries
(hereinafter referred to be “Hikvision”). This user manual (hereinafter referred to be
“the Manual”) cannot be reproduced, changed, translated, or distributed, partially or
wholly, by any means, without the prior written permission of Hikvision. Unless
otherwise stipulated, Hikvision does not make any warranties, guarantees or
representations, express or implied, regarding to the Manual.
About t is Manual
This Manual is applicable to the Network Speed Dome.
The Manual includes instructions for using and managing the product. Pictures, charts,
images and all other information hereinafter are for description and explanation only.
The information contained in the Manual is subject to change, without notice, due to
firmware updates or other reasons. Please find the latest version in the company Web
site (http://overseas.hikvision.com/en/).
Please use this user manual under the guidance of professionals.
Trademarks Acknowledgement
and other Hikvision trademarks and logos are the properties of Hikvision
in various jurisdictions. Other trademarks and logos mentioned below are the properties
of their respective owners.
Legal Disclaimer
TO THE M XIMUM EXTENT PERMITTED BY PPLIC BLE L W, THE PRODUCT DESCRIBED,
WITH ITS H RDW RE, SOFTW RE ND FIRMW RE, IS PROVIDED “ S IS,” WITH LL
F ULTS ND ERRORS, ND HIKVISION M KES NO W RR NTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMIT TION, MERCH NT BILITY, S TISF CTORY QU LITY,
FITNESS FOR P RTICUL R PURPOSE, ND NON-INFRINGEMENT OF THIRD P RTY. IN
NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR GENTS BE
LI BLE TO YOU FOR NY SPECI L, CONSEQUENTI L, INCIDENT L, OR INDIRECT
D M GES, INCLUDING, MONG OTHERS, D M GES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, OR LOSS OF D T OR DOCUMENT TION, IN CONNECTION
WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION H S BEEN DVISED OF THE
POSSIBILITY OF SUCH D M GES.

QSG EPI-4215-DE3 030518N iii
REG RDING TO THE PRODUCT WITH INTERNET CCESS, THE USE OF PRODUCT SH LL BE
WHOLLY T YOUR OWN RISKS. HIKVISION SH LL NOT T KE NY RESPONSIBILITES FOR
BNORM L OPER TION, PRIV CY LE K GE OR OTHER D M GES RESULTING FROM
CYBER TT CK, H CKER TT CK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY
RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNIC L SUPPORT IF REQUIRED.
SURVEILL NCE L WS V RY BY JURISDICTION. PLE SE CHECK LL RELEV NT L WS IN
YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE TH T YOUR
USE CONFORMS THE PPLIC BLE L W. HIKVISION SH LL NOT BE LI BLE IN THE EVENT
TH T THIS PRODUCT IS USED WITH ILLEGITIM TE PURPOSES.
IN THE EVENT OF NY CONFLICTS BETWEEN THIS M NU L ND THE PPLIC BLE L W,
THE L TER PREV ILS.
Regulatory Information
FCC Information
Please take attention that changes or modification not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
FCC Compliance: This equipment has been tested and found to comply with the limits
for a Class digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at his own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may
cause undesired operation
EU Conformity Statement
This product and, if applicable, the supplied accessories too are marked
with “CE” and comply therefore with the applicable harmonized European
standards listed under the EMC Directive 2014/30/EU, the RoHS Directive
2011/65/EU.
2012/19/EU (WEEE Directive): Products marked with this symbol cannot be
disposed of as unsorted municipal waste in the European Union. For proper
recycling, return this product to your local supplier upon the purchase of
equivalent new equipment, or dispose of it at designated collection points.
For more information see: www.recyclethis.info.

QSG EPI-4215-DE3 030518N iv
2006/66/EC (Battery Directive): This product contains a battery that cannot
be disposed of as unsorted municipal waste in the European Union. See the
product documentation for specific battery information. The battery is
marked with this symbol, which may include lettering to indicate cadmium
(Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier
or to a designated collection point. For more information see: www.recyclethis.info.
Industry Canada ICES-003 Compliance
This device meets the C N ICES-3 ( )/NMB-3( ) standards requirements.
Warning:
This is a class product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
Safety Instruction
These instructions are intended to ensure that user can use the product correctly to
avoid danger or property loss.
The precaution measure is divided into Warnings and Cautions:
Warnings: Neglecting any of the warnings may cause serious injury or death.
Cautions: Neglecting any of the cautions may cause injury or equipment damage.
Warnings
In the use of the product, you must be in strict compliance with the electrical safety
regulations of the nation and region.
Refer to technical specifications for detailed information.
Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited
Power Source with 24 V C or 12 VDC according to the IEC60950-1 standard. Refer to
technical specifications for detailed information.
Do not connect several devices to one power adapter as adapter overload may cause
over-heating or a fire hazard.
Make sure that the plug is firmly connected to the power socket.
Make sure that the power has been disconnected before you wire, install or dismantle
the speed dome.
When the product is mounted on wall or ceiling, the device shall be firmly fixed.
Warnings Follow
these safeguards to
prevent serious
injury or death.
Cautions Follow these
precautions to prevent
potential injury or
material damage.

QSG EPI-4215-DE3 030518N v
If smoke, odor or noise rise from the device, turn off the power at once and unplug
the power cable, and then contact the service center.
If the product does not work properly, contact your dealer or the nearest service
center. Never attempt to disassemble the speed dome yourself. (We shall not assume
any responsibility for problems caused by unauthorized repair or maintenance.)
Cautions
If the speed dome fails to synchronize local time with that of the network, you need
to set up speed dome time manually. Visit the speed dome (via web browser or client
software) and enter system settings interface for time settings.
Make sure the power supply voltage is correct before using the speed dome.
Do not drop the speed dome or subject it to physical shock, and do not expose it to
high electromagnetism radiation. void installation on vibrations surface or places
subject to shock (ignorance can cause device damage).
Do not touch senor modules with fingers. If cleaning is necessary, use clean cloth with
a bit of ethanol and wipe it gently. If the speed dome will not be used for an extended
period, replace the lens cap to protect the sensor from dirt.
Do not aim the speed dome at the sun or extra bright places. Blooming or smearing
may occur otherwise (which is not a malfunction), and affect the endurance of sensor
at the same time.
The sensor may be burned out by a laser beam, so when any laser equipment is in
using, make sure that the surface of sensor will not be exposed to the laser beam.
Do not place the speed dome in extremely hot, cold, dusty or damp locations, and do
not expose it to high electromagnetic radiation.
To avoid heat accumulation, good ventilation is required for operating environment.
Keep the speed dome away from liquid while in use.
While in delivery, the speed dome shall be packed in its original packing, or packing of
the same texture.
Improper use or replacement of the battery may result in hazard of explosion. Replace
with the same or equivalent type only. Dispose of used batteries according to the
instructions provided by the battery manufacturer.

QSG EPI-4215-DE3 030518N vi
Table of Contents
1 Overview ...................................................................................................... 7
1.1 Speed Dome Overview .............................................................................................7
1.1.1 Overview of EPI-4215-DE3 Speed Dome ............................................................7
1.2 Cable Interfaces ........................................................................................................7
2 Installation ................................................................................................... 8
2.1 Installing EPI-4215-DE3 Speed Dome .......................................................................9
2.1.1 In-Ceiling Mounting ............................................................................................9
3 Speed Dome LAN Configuration ................................................................. 12
3.1 Wiring .....................................................................................................................12
3.2 Activating t e Speed Dome ...................................................................................13
3.3 Modifying t e IP Address .......................................................................................15
4 Accessing via Web Browser ........................................................................ 16
1 Hik-Connect................................................................................................ 18
1.1 Enable Hik-Connect for Use with Cameras .............................................................18
1.2 Enable Hik-Connect Service via S DP Software ......................................................18
1.2.1 Enable Hik-Connect via a Web Browser ...........................................................19
1.3 dd Camera to Hik-Connect ...................................................................................19
1.4 Initialize the Memory Card .....................................................................................20

QSG EPI-4215-DE3 030518N 7
1Overview
1.1 Speed Dome Overview
Note:
The figures below are for reference purposes only.
1.1.1 Overview of EPI-4215-DE3 Speed Dome
Figure 1-1 Overview of EPI-4215-DE3 Speed Dome
1.2 Cable Interfaces
The speed dome cable interfaces are shown in Figure 1-2. The cables can be
differentiated by color. Refer to the labels attached to the cables for identification
purposes.
Notes:
The cables vary depending on different speed dome models.
Make sure the speed dome is powered off before you connect the cables.

QSG EPI-4215-DE3 030518N 8
Figure 1-2 Cable Interfaces
2Installation
Before You Start:
Check the contents and make sure that the device in the package is in good condition,
and that all required parts are included.
Notes:
Do not touch the bubble. This might cause image blur.
Do not power the speed dome on until installation is finished. To ensure the safety
of personnel and equipment, all the installation steps should be performed with the
power off.
Do not drag the speed dome by its water-resistant cables, otherwise water-resistant
performance might be affected.

QSG EPI-4215-DE3 030518N 9
Figure 2-1 Do Not Drag the Cables
2.1 Installing EPI-4215-DE3 Speed Dome
2.1.1 In-Ceiling Mounting
Notes:
The height of the space above the ceiling must be more than 250 mm.
The thickness of the ceiling must range from 5 mm to 40 mm.
The ceiling must be strong enough to withstand more than four times the weight of
the speed dome and the accessories.
Steps:
1. Disassemble the speed dome.
1) Loosen three screws and remove the bubble.
2) Remove the protective lens cover, foam, and sticker.

QSG EPI-4215-DE3 030518N 10
Figure 2-2 Disassemble the Speed Dome
2. Install the memory card.
NOTE: a microSD memory card is not included with the camera and must be
purchased separately.
Figure 2-3 Memory Card Slot
3. Drill screw holes in the ceiling.
1) ttach the drill template to the ceiling where you want to install the speed
dome.
2) Cut a hole and drill screw holes according to the drill template.
Note:
±2 mm of the circle diameter is tolerable.
4. Install the toggle bolts.
1) Remove the toggle from the toggle bolt.
2) Insert the bolts into the screw holes on the speed dome as shown in Figure 2-4.

QSG EPI-4215-DE3 030518N 11
Figure 2-4 Toggle Bolt Holes
3) Rotate the bolts through the screw holes.
4) Install the toggles back as shown in Figure 2-5.
Figure 2-5 Install the Toggle Bolts
5. Install the speed dome to the ceiling.
1) lign the toggle bolts with the screw holes on the ceiling.
2) Push the speed dome to the mounting hole on the ceiling.
3) Rotate the bolts again. The toggle will automatically rotate down to secure the
speed dome to the ceiling.
Figure 2-6 Install the Speed Dome to the Ceiling

QSG EPI-4215-DE3 030518N 12
4) Secure the bubble to the speed dome with three screws as shown in Figure 2-7.
Figure 2-7 Secure the Bubble
6. Route the cables through the ceiling.
7. Remove the protective film on the bubble after the installation is finished.
3Speed Dome LAN Configuration
Notes:
The use of products with internet access carries inherent security risks. In order to
avoid network attacks and information leakage, strengthen your own network
protection. If the product does not work properly, contact your dealer or the nearest
service center for help.
To ensure the network security of the speed dome, we recommend timely
assessments and periodic maintenance. Contact us for more information.
3.1 Wiring
To view and configure the speed dome via a L N (Local rea Network), you need to
connect the network speed dome to the same subnet as your PC. Install the S DP or
client software to search and change the IP address of the network speed dome.
Connect the speed dome to the network according, as follows.
Figure 3-1 Connecting Directly

QSG EPI-4215-DE3 030518N 13
Figure 3-2 Wiring over L N
3.2 Activating t e Speed Dome
Purpose:
You are first required to activate the speed dome by setting a strong password.
ctivation via Web browser, S DP, and client software are supported. We will consider
activation via S DP and Web browser as examples to introduce speed dome activation.
3.2.1 Activation via Web Browser
Steps:
1. Power on the speed dome. Connect the speed dome to your computer or the
switch/router that your computer connects to.
2. Input the IP address into the address bar of the Web browser, and enter the
activation interface.
Notes:
The default IP address of the speed dome is 192.168.1.64.
The computer and the speed dome should belong to the same subnet.
For speed domes that enable DHCP by default, use the S DP software to search
for the IP address.
Figure 3-3 ctivation Interface (Web)

QSG EPI-4215-DE3 030518N 14
3. Create and input a password.
STRONG PASSWORD RECOMMENDED – We highly recommend that you
create a strong password of your own choosing (using a minimum of eight
characters, including at least three of the following categories: upper case
letters, lower case letters, numbers, and special characters) in order to
increase the security of your product. We also recommend that you reset
your password regularly. Especially in a high security system, resetting the
password monthly or weekly can better protect your product.
4. Confirm the password.
5. Click OK to activate the speed dome and enter the live view interface.
3.2.2 Activation via SADP
S DP software is used for detecting the online device, activating the device, and
resetting the password.
Get the S DP software from the supplied disk or the official Web site, and install the
S DP according to the prompts.
Follow the steps to activate the speed dome.
Steps:
1. Run the S DP software to search for online devices.
2. Check the device status from the device list, and select an inactive device.
Select inactive device.
Input and confirm
password.
Figure 3-4 S DP Interface
Note:
The S DP software supports activating the speed dome in batch. Refer to the S DP
user manual for details.
3. Create, input, and confirm the password.

QSG EPI-4215-DE3 030518N 15
STRONG PASSWORD RECOMMENDED – We highly recommend that you
create a strong password of your own choosing (using a minimum of eight
characters, including at least three of the following categories: upper case
letters, lower case letters, numbers, and special characters) in order to increase
the security of your product. We also recommend that you reset your password
regularly. Especially in a high security system, resetting the password monthly
or weekly can better protect your product.
Note:
You can enable the Hik-Connect service for the device during activation. Refer to
Section 1.1 Error! eference source not found..
4. Click Activate to save the password.
Note:
You can check whether the activation is completed on the pop-up window. If
activation failed, make sure that the password meets the requirements, and try
again.
3.3 Modifying t e IP Address
Purpose:
To view and configure the speed dome via the L N (Local rea Network), connect the
network speed dome to the same subnet as your PC.
Use the S DP software or client software to search and change the IP address of the
device. We consider S DP IP address modification as an example for introducing IP
address modification.
Note:
For IP address modification via client software, refer to the client software user manual.
Steps:
1. Run S DP.
2. Select an active device.
3. Change the device IP address to the same subnet as your computer by either
modifying the IP address manually or checking the Enable DHCP box.

QSG EPI-4215-DE3 030518N 16
Figure 3-5 Modify the IP ddress
Note:
You can enable the Hik-Connect service for the device during activation. Refer to
Section 1.1 Error! eference source not found..
4. Input the admin password and click Modify to activate your IP address modification.
Batch IP address modification is supported by S DP. Refer to the S DP user manual
for details.
4Accessing via Web Browser
System Requirement:
Operating System: Microsoft Windows XP SP1 and above version/Vista/Win 7/Server
2003/Server 2008 32-bit
CPU: Intel Pentium IV 3.0 GHz or higher
R M: 1 GB or higher
Display: 1024 × 768 resolution or higher
Web Browser: Internet Explorer 8 to 11, Google Chrome 31 to 44, and Mozilla Firefox 30
to 51

QSG EPI-4215-DE3 030518N 17
Steps:
1. Open the Web browser.
2. In the browser address bar, input the IP address of the network speed dome, and
enter the login interface.
Note:
The default IP address is 192.168.1.64. You are recommended to change the IP
address to the same subnet as your computer.
3. Input the user name and password.
The admin user should configure the device accounts and user/operator
permissions properly. Delete unnecessary accounts and user/operator permissions.
Note:
The device IP address gets locked if the admin user performs seven failed password
attempts (five attempts for the user/operator).
4. Click Login.
Figure 4-1 Login Interface
5. Install the plug-in before viewing the live video and managing the network speed
dome. Follow the installation prompts to install the plug-in.
Note:
You may have to close the Web browser to finish the installation of the plug-in.
Figure 4-2 Download Plug-in
6. Re-open the Web browser after the installation of the plug-in and repeat the above
step 2 to step 4 to log in.

QSG EPI-4215-DE3 030518N 18
Note:
For configuration instructions, refer to the network speed dome user manual.
1 Hik-Connect
Purpose:
Hik-Connect is a mobile application to view live camera images, receive alarm
notifications, etc.
1.1 Enable Hik-Connect for Use wit Cameras
Purpose:
Enable Hik-Connect should on your camera before using the service.
You can enable the service either via S DP software or a Web browser.
1.2 Enable Hik-Connect Service via SADP Software
Steps:
1. Check the Enable Hik-Connect checkbox:
1). For the “ ctivate the Device” page that appears during camera activation, refer
to Chapter 3.2.2.
2). For the “Modify Network Parameters” page that appears while modifying the IP
address, refer to Chapter 3.3.
2. Create or change the verification code.
Figure 4-3 Verification Code Setting (S DP)
Note:
The verification code is required when adding the camera to Hik-Connect.
3. Click and read the “Terms of Service” and “Privacy Policy.”
4. Confirm the settings.

QSG EPI-4215-DE3 030518N 19
1.2.1 Enable Hik-Connect via a Web Browser
Before You Start:
ctivate the camera before enabling the service. Refer to Chapter 3.2. for more
information.
Steps:
1. ccess the camera via the Web browser. Refer to Chapter 4.
2. Enter the platform access configuration interface, as follows: Configuration >
Network > Advanced Settings > Platform Access.
Figure 4-4 Platform ccess Configuration (Web)
3. Set the Platform Access Mode to Hik-Connect.
4. Check the Enable checkbox.
5. Click and read the “Terms of Service” and “Privacy Policy” in the pop-up window.
6. Create or change the verification code for the camera.
Note:
verification code is required when you add the camera to Hik-Connect.
7. Save the settings.
1.3 Add Camera to Hik-Connect
Before You Start:
Enable Hik-Connect on the camera before adding it to your Hik-Connect account. See
Chapter 5.1.
Steps:
1. Use a network cable to connect camera to a router if the camera does not support
Wi-Fi.

QSG EPI-4215-DE3 030518N 20
Figure 4-5 Connect a Router
Note:
fter the camera connects to the network, wait one minute before using the camera
with Hik-Connect.
2. dd the camera to the Hik-Connect app:
•If Accessing t e Camera t roug an NVR: Tap “+” on the upper-right corner and
scan the QR code that appears in the NVR interface.
•If Accessing t e Camera t roug a Web Browser: Tap the icon and type in the
camera’s serial number.
3. Input your camera’s verification code.
Note:
The required verification code is created or changed when you enable Hik-Connect on
your camera.
Forgotten verification codes can be recovered in the Platform Access configuration
page via the web browser.
4. Follow prompts to set up the network connection and add the camera to your
Hik-Connect account.
Note:
For detailed information, refer to the Hik-Connect user manual.
1.4 Initialize t e Memory Card
Note:
The microSD memory card is not included with the camera and must be purchased
separately.
Steps:
1. Check the status of the memory card by tapping on the Storage Status in the Device
Settings interface.
2. If the memory card status displays as Uninitialized, tap to initialize it. The status will
then change to Normal. You can then start recording any event-triggered video in
the camera such as motion detection-generated videos.