HIK VISION EPI-4215-DE3 User manual

Network Speed Dome Camera
EPI-4215-DE3
Quick Start Guide

QSG EPI-4215-DE3 030518N ii
Manual Illustrations and Features
Graphics (screen shots, product pictures, etc.) in this document are for illustrative
purposes only. Your actual product may differ in appearance. Your product might not
support all features discussed in this document.
Hikvision USA Inc., 18639 Railroad St., City of Industry, C 91748, US • Hikvision
Canada, 4848 rue Levy, Saint Laurent, Quebec, Canada, H4R 2P1
Telephone: [phone] • Toll Free in US : [phone] • E-Mail:
[email protected] • www.hikvision.com
COPYRIGHT ©2017-2018 Hangzhou Hikvision Digital Technology Co., Ltd.
ALL RIGHTS RESERVED.
ny and all information, including, among others, wordings, pictures, graphs are the
properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries
(hereinafter referred to be “Hikvision”). This user manual (hereinafter referred to be
“the Manual”) cannot be reproduced, changed, translated, or distributed, partially or
wholly, by any means, without the prior written permission of Hikvision. Unless
otherwise stipulated, Hikvision does not make any warranties, guarantees or
representations, express or implied, regarding to the Manual.
About t is Manual
This Manual is applicable to the Network Speed Dome.
The Manual includes instructions for using and managing the product. Pictures, charts,
images and all other information hereinafter are for description and explanation only.
The information contained in the Manual is subject to change, without notice, due to
firmware updates or other reasons. Please find the latest version in the company Web
site (http://overseas.hikvision.com/en/).
Please use this user manual under the guidance of professionals.
Trademarks Acknowledgement
and other Hikvision trademarks and logos are the properties of Hikvision
in various jurisdictions. Other trademarks and logos mentioned below are the properties
of their respective owners.
Legal Disclaimer
TO THE M XIMUM EXTENT PERMITTED BY PPLIC BLE L W, THE PRODUCT DESCRIBED,
WITH ITS H RDW RE, SOFTW RE ND FIRMW RE, IS PROVIDED “ S IS,” WITH LL
F ULTS ND ERRORS, ND HIKVISION M KES NO W RR NTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMIT TION, MERCH NT BILITY, S TISF CTORY QU LITY,
FITNESS FOR P RTICUL R PURPOSE, ND NON-INFRINGEMENT OF THIRD P RTY. IN
NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR GENTS BE
LI BLE TO YOU FOR NY SPECI L, CONSEQUENTI L, INCIDENT L, OR INDIRECT
D M GES, INCLUDING, MONG OTHERS, D M GES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, OR LOSS OF D T OR DOCUMENT TION, IN CONNECTION
WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION H S BEEN DVISED OF THE
POSSIBILITY OF SUCH D M GES.

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REG RDING TO THE PRODUCT WITH INTERNET CCESS, THE USE OF PRODUCT SH LL BE
WHOLLY T YOUR OWN RISKS. HIKVISION SH LL NOT T KE NY RESPONSIBILITES FOR
BNORM L OPER TION, PRIV CY LE K GE OR OTHER D M GES RESULTING FROM
CYBER TT CK, H CKER TT CK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY
RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNIC L SUPPORT IF REQUIRED.
SURVEILL NCE L WS V RY BY JURISDICTION. PLE SE CHECK LL RELEV NT L WS IN
YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE TH T YOUR
USE CONFORMS THE PPLIC BLE L W. HIKVISION SH LL NOT BE LI BLE IN THE EVENT
TH T THIS PRODUCT IS USED WITH ILLEGITIM TE PURPOSES.
IN THE EVENT OF NY CONFLICTS BETWEEN THIS M NU L ND THE PPLIC BLE L W,
THE L TER PREV ILS.
Regulatory Information
FCC Information
Please take attention that changes or modification not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
FCC Compliance: This equipment has been tested and found to comply with the limits
for a Class digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at his own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may
cause undesired operation
EU Conformity Statement
This product and, if applicable, the supplied accessories too are marked
with “CE” and comply therefore with the applicable harmonized European
standards listed under the EMC Directive 2014/30/EU, the RoHS Directive
2011/65/EU.
2012/19/EU (WEEE Directive): Products marked with this symbol cannot be
disposed of as unsorted municipal waste in the European Union. For proper
recycling, return this product to your local supplier upon the purchase of
equivalent new equipment, or dispose of it at designated collection points.
For more information see: www.recyclethis.info.

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2006/66/EC (Battery Directive): This product contains a battery that cannot
be disposed of as unsorted municipal waste in the European Union. See the
product documentation for specific battery information. The battery is
marked with this symbol, which may include lettering to indicate cadmium
(Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier
or to a designated collection point. For more information see: www.recyclethis.info.
Industry Canada ICES-003 Compliance
This device meets the C N ICES-3 ( )/NMB-3( ) standards requirements.
Warning:
This is a class product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
Safety Instruction
These instructions are intended to ensure that user can use the product correctly to
avoid danger or property loss.
The precaution measure is divided into Warnings and Cautions:
Warnings: Neglecting any of the warnings may cause serious injury or death.
Cautions: Neglecting any of the cautions may cause injury or equipment damage.
Warnings
In the use of the product, you must be in strict compliance with the electrical safety
regulations of the nation and region.
Refer to technical specifications for detailed information.
Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited
Power Source with 24 V C or 12 VDC according to the IEC60950-1 standard. Refer to
technical specifications for detailed information.
Do not connect several devices to one power adapter as adapter overload may cause
over-heating or a fire hazard.
Make sure that the plug is firmly connected to the power socket.
Make sure that the power has been disconnected before you wire, install or dismantle
the speed dome.
When the product is mounted on wall or ceiling, the device shall be firmly fixed.
Warnings Follow
these safeguards to
prevent serious
injury or death.
Cautions Follow these
precautions to prevent
potential injury or
material damage.

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If smoke, odor or noise rise from the device, turn off the power at once and unplug
the power cable, and then contact the service center.
If the product does not work properly, contact your dealer or the nearest service
center. Never attempt to disassemble the speed dome yourself. (We shall not assume
any responsibility for problems caused by unauthorized repair or maintenance.)
Cautions
If the speed dome fails to synchronize local time with that of the network, you need
to set up speed dome time manually. Visit the speed dome (via web browser or client
software) and enter system settings interface for time settings.
Make sure the power supply voltage is correct before using the speed dome.
Do not drop the speed dome or subject it to physical shock, and do not expose it to
high electromagnetism radiation. void installation on vibrations surface or places
subject to shock (ignorance can cause device damage).
Do not touch senor modules with fingers. If cleaning is necessary, use clean cloth with
a bit of ethanol and wipe it gently. If the speed dome will not be used for an extended
period, replace the lens cap to protect the sensor from dirt.
Do not aim the speed dome at the sun or extra bright places. Blooming or smearing
may occur otherwise (which is not a malfunction), and affect the endurance of sensor
at the same time.
The sensor may be burned out by a laser beam, so when any laser equipment is in
using, make sure that the surface of sensor will not be exposed to the laser beam.
Do not place the speed dome in extremely hot, cold, dusty or damp locations, and do
not expose it to high electromagnetic radiation.
To avoid heat accumulation, good ventilation is required for operating environment.
Keep the speed dome away from liquid while in use.
While in delivery, the speed dome shall be packed in its original packing, or packing of
the same texture.
Improper use or replacement of the battery may result in hazard of explosion. Replace
with the same or equivalent type only. Dispose of used batteries according to the
instructions provided by the battery manufacturer.

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Table of Contents
1 Overview ...................................................................................................... 7
1.1 Speed Dome Overview .............................................................................................7
1.1.1 Overview of EPI-4215-DE3 Speed Dome ............................................................7
1.2 Cable Interfaces ........................................................................................................7
2 Installation ................................................................................................... 8
2.1 Installing EPI-4215-DE3 Speed Dome .......................................................................9
2.1.1 In-Ceiling Mounting ............................................................................................9
3 Speed Dome LAN Configuration ................................................................. 12
3.1 Wiring .....................................................................................................................12
3.2 Activating t e Speed Dome ...................................................................................13
3.3 Modifying t e IP Address .......................................................................................15
4 Accessing via Web Browser ........................................................................ 16
1 Hik-Connect................................................................................................ 18
1.1 Enable Hik-Connect for Use with Cameras .............................................................18
1.2 Enable Hik-Connect Service via S DP Software ......................................................18
1.2.1 Enable Hik-Connect via a Web Browser ...........................................................19
1.3 dd Camera to Hik-Connect ...................................................................................19
1.4 Initialize the Memory Card .....................................................................................20

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1Overview
1.1 Speed Dome Overview
Note:
The figures below are for reference purposes only.
1.1.1 Overview of EPI-4215-DE3 Speed Dome
Figure 1-1 Overview of EPI-4215-DE3 Speed Dome
1.2 Cable Interfaces
The speed dome cable interfaces are shown in Figure 1-2. The cables can be
differentiated by color. Refer to the labels attached to the cables for identification
purposes.
Notes:
The cables vary depending on different speed dome models.
Make sure the speed dome is powered off before you connect the cables.

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Figure 1-2 Cable Interfaces
2Installation
Before You Start:
Check the contents and make sure that the device in the package is in good condition,
and that all required parts are included.
Notes:
Do not touch the bubble. This might cause image blur.
Do not power the speed dome on until installation is finished. To ensure the safety
of personnel and equipment, all the installation steps should be performed with the
power off.
Do not drag the speed dome by its water-resistant cables, otherwise water-resistant
performance might be affected.

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Figure 2-1 Do Not Drag the Cables
2.1 Installing EPI-4215-DE3 Speed Dome
2.1.1 In-Ceiling Mounting
Notes:
The height of the space above the ceiling must be more than 250 mm.
The thickness of the ceiling must range from 5 mm to 40 mm.
The ceiling must be strong enough to withstand more than four times the weight of
the speed dome and the accessories.
Steps:
1. Disassemble the speed dome.
1) Loosen three screws and remove the bubble.
2) Remove the protective lens cover, foam, and sticker.

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Figure 2-2 Disassemble the Speed Dome
2. Install the memory card.
NOTE: a microSD memory card is not included with the camera and must be
purchased separately.
Figure 2-3 Memory Card Slot
3. Drill screw holes in the ceiling.
1) ttach the drill template to the ceiling where you want to install the speed
dome.
2) Cut a hole and drill screw holes according to the drill template.
Note:
±2 mm of the circle diameter is tolerable.
4. Install the toggle bolts.
1) Remove the toggle from the toggle bolt.
2) Insert the bolts into the screw holes on the speed dome as shown in Figure 2-4.