HIK VISION DS-2TD2117-6/V1 User manual

COPYRIGHT © 2019 Hangzhou Hikvision Digital Technology Co., Ltd.
Quick Start Guide
Thermal Network Bullet Camera

[i]
Quick Start Guide
COPYRIGHT © 2019 Hangzhou Hikvision Digital Technology Co., Ltd.
ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures,
graphs are the properties of Hangzhou Hikvision Digital Technology
Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”).
This user manual (hereinafter referred to be “the Manual”) cannot
be reproduced, changed, translated, or distributed, partially or
wholly, by any means, without the prior written permission of
Hikvision. Unless otherwise stipulated, Hikvision does not make any
warranties, guarantees or representations, express or implied,
regarding to the Manual.
About this Manual
This Manual is applicable to Thermal Network Bullet Camera.
The Manual includes instructions for using and managing the
product. Pictures, charts, images and all other information
hereinafter are for description and explanation only. The
information contained in the Manual is subject to change, without
notice, due to firmware updates or other reasons. Please find the
latest version in the company website
(http://overseas.hikvision.com/en/).
Please use this user manual under the guidance of professionals.
Trademarks Acknowledgement
and other Hikvision’s trademarks and logos are the
properties of Hikvision in various jurisdictions. Other trademarks and
logos mentioned below are the properties of their respective
owners.
Legal Disclaimer

[ii]
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE
PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND
FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS,
AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION, MERCHANTABILITY,
SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL
HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE
LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR
INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF
DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF
THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF
PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL
NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION,
PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER
ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET
SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL
RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS
PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE
APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT
THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE
APPLICABLE LAW, THE LATER PREVAILS.
Regulatory Information

[iii]
FCC Information
FCC compliance: This equipment has been tested and found to
comply with the limits for Class A device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which
case the user will be required to correct the interference at his own
expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied
accessories too are marked with "CE" and comply
therefore with the applicable harmonized European
standards listed under the EMC Directive 2014/30/EU, the RoHS
Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked
with this symbol cannot be disposed of as unsorted
municipal waste in the European Union. For proper
recycling, return this product to your local supplier

[iv]
upon the purchase of equivalent new equipment, or dispose of it at
designated collection points. For more information see:
www.recyclethis.info
2006/66/EC (battery directive): This product
contains a battery that cannot be disposed of as
unsorted municipal waste in the European Union.
See the product documentation for specific battery
information. The battery is marked with this symbol,
which may include lettering to indicate cadmium (Cd), lead (Pb), or
mercury (Hg). For proper recycling, return the battery to your
supplier or to a designated collection point. For more information
see: www.recyclethis.info
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards
requirements.
Safety Instruction
These instructions are intended to ensure that user can use the
product correctly to avoid danger or property loss.
The precaution measure is divided into “Warnings” and “Cautions”
Warnings: Serious injury or death may occur if any of the warnings
are neglected.
Cautions: Injury or equipment damage may occur if any of the
cautions are neglected.

[v]
Warnings
●Proper configuration of all passwords and other security
settings is the responsibility of the installer and/or end-user.
●In the use of the product, you must be in strict compliance with
the electrical safety regulations of the nation and region. Please
refer to technical specifications for detailed information.
●Input voltage should meet both the SELV (Safety Extra Low
Voltage) and the Limited Power Source with 24 VAC or 12 VDC
according to the IEC60950-1 standard. Please refer to technical
specifications for detailed information.
●Do not connect several devices to one power adapter as
adapter overload may cause over-heating or a fire hazard.
●Please make sure that the plug is firmly connected to the power
socket. When the product is mounted on wall or ceiling, the
device shall be firmly fixed.
●If smoke, odor or noise rise from the device, turn off the power
at once and unplug the power cable, and then please contact
the service center.
Cautions
Warnings Follow these
safeguards to prevent
serious injury or death.
Cautions Follow these
precautions to prevent
potential injury or material
damage.

[vi]
●Make sure the power supply voltage is correct before using the
camera.
●Do not drop the camera or subject it to physical shock.
●Do not touch sensor modules with fingers. If cleaning is
necessary, use clean cloth with a bit of ethanol and wipe it
gently. If the camera will not be used for an extended period,
please replace the lens cap to protect the sensor from dirt.
●Do not aim the camera at the sun or extra bright places.
Blooming or smearing may occur otherwise (which is not a
malfunction), and affect the endurance of sensor at the same
time.
●The sensor may be burned out by a laser beam, so when any
laser equipment is in using, make sure that the surface of
sensor will not be exposed to the laser beam.
●Do not place the camera in extremely hot, cold (the operating
temperature shall be between -40°C ~ 65°C), dusty or damp
locations, and do not expose it to high electromagnetic
radiation.
●To avoid heat accumulation, good ventilation is required for
operating environment.
●Keep the camera away from liquid while in use.
●While in delivery, the camera shall be packed in its original
packing, or packing of the same texture.
●Regular part replacement: a few parts (e.g. electrolytic
capacitor) of the equipment shall be replaced regularly
according to their average enduring time. The average time
varies because of differences between operating environment

[vii]
and using history, so regular checking is recommended for all
the users. Please contact with your dealer for more details.
●Improper use or replacement of the battery may result in
hazard of explosion. Replace with the same or equivalent type
only. Dispose of used batteries according to the instructions
provided by the battery manufacturer.
●If the product does not work properly, please contact your
dealer or the nearest service center. Never attempt to
disassemble the camera yourself. (We shall not assume any
responsibility for problems caused by unauthorized repair or
maintenance.)
0505161090329

Table of Contents
1 Appearance Description ................................................................. 1
1.1 Type I Camera Appearance.............................................. 1
1.2 Type II Camera Appearance............................................. 2
1.3 Cable Description ............................................................ 3
2 Installation...................................................................................... 6
2.1 Memory Card Installation................................................ 7
2.1.1 Type I Camera Memory Card Installation.............. 7
2.1.2 Type II Camera Memory Card Installation............. 8
2.2 Wide Range Coverage for Different Specifications ........ 10
2.3 Installing Camera........................................................... 11
2.3.1 Installing Type I Camera...................................... 11
2.3.2 Installing Type II Camera..................................... 13
Installation of Network Cable Water-proof Jacket ......... 18
3 Setting the Network Camera over the LAN .................................. 21
3.1 Wiring ........................................................................... 21
3.2 Activating the Camera................................................... 22
3.2.1 Activation via Web Browser................................ 22
3.2.2 Activation via SADP Software ............................. 23
3.3 Modifying the IP Address .............................................. 25
4 Accessing via Web Browser .......................................................... 28
Appendix ......................................................................................... 31
Frequently Asked Questions (FAQ)...................................... 31
Device Running Error .................................................. 31
Device Upgrading........................................................ 31
Others ......................................................................... 31
Common Material Emissivity Reference.............................. 33

[1]
1Appearance Description
There are two kinds of thermal network bullet cameras: Type I bullet
camera, and Type II bullet camera. The appearance description of
two cameras are shown below.
1.1 Type I Camera Appearance
The overview of Type I thermal network bullet camera and its
components are shown below:
Type I Camera Overview

[2]
Sun Shield
Camera
Bracket Holder
Bracket Hinge
Junction Box Base
Cable Outlet
Memory Card Slot
Reset Button
Junction Box Cover
Sealing Interface
Bracket Arm
Type I Camera Components Overview
1.2 Type II Camera Appearance
The overview of Type II thermal network bullet camera is
shown in below:
Type II Camera Overview

[3]
Sun Shield
Lens
Bracket
Reset Button
Memory Card Slot
Camera Components and Cables
1.3 Cable Description
The bullet camera cables, including power cable, coaxial video
cable, alarm cable, and audio cable are shown below. The
Type I camera supports network cable and optical fiber. The
Type II camera supports network cable.
Audio Output Interface
Audio Input Interface
Alarm Interface 2
Alarm Interface 1
Power Interface
Video Interface
Optical Fiber Interface
Network Interface
Cable Description

[4]
Cable Description
Name
Description
Power Interface
24V AC and 12V DC are supported. For 12V
DC power supply, make sure that the
positive/negative terminals are connected
correctly.
Network Interface
Connect to the LAN interface. PoE+ is
supported for type II camera. Use switch
that supports PoE+ function.
Alarm Interface
Two-way alarm input and alarm output are
supported.
Alarm In: IN1 and G/IN2 and G,
Alarm Out: 1A and 1B/2A and 2B.
Audio Interface
Audio In: Pickup
Audio Out: Loudspeaker
Video Interface
Local video signal output
●The cables may vary according to different models. Here
we list all types of cables for reference. Take the actual
product for the cables
●Alarm cables can be classified as 2-ch alarm input and 2-ch
alarm output. ALARM-IN1 and ALARM-IN2 are alarm input
interfaces, and G indicates grounding interface. (1A, 1B)
and (2A, 2B) indicate two alarm output interfaces.
●To reset the camera to default parameters, you need to
press and hold the RESET button and power on the camera.

[5]
After the power on of the camera, you must still press and
hold the Reset button for about 10 seconds.

[6]
2Installation
Before you start:
●Make sure the device in the package is in good condition
and all the assembly parts are included.
●The standard power supply is 12V DC or 24V AC, please
make sure your power supply matches your camera.
●Make sure all the related equipment is power-off during
the installation.
●Check the specification for the installation environment.
●Make sure that the wall is strong enough to withstand
eight times the weight of the camera and the bracket.
For the camera that supports IR, mind the following precautions
to prevent IR reflection:
●Do NOT remove the protective film until you finish the
installation. For any dust or grease on the cover, clean
them with clean soft cloth and isopropyl alcohol.
●Make sure that there is no reflective surface too close to
the camera lens. The IR light from the camera may reflect
back into the lens causing reflection.
●Do NOT drag the camera with its waterproof cables, or the
waterproof performance is affected.

[7]
2.1 Memory Card Installation
Make sure you install the memory card in the same way you
disassemble the camera, so that the leak-free sealing
performance will not be affected.
2.1.1 Type I Camera Memory Card Installation
Steps:
1. Unscrew the memory card slot cover and remove it.
Memory Card Cover
SD CARD
Removing Card Slot Cover (Type I Camera)
2. Insert the memory card into the memory card slot.

[8]
Memory Card
Inserting Memory Card (Type I Camera)
3. Cover the memory card slot and fix the screws on the
memory card slot cover.
2.1.2 Type II Camera Memory Card Installation
Steps:
1. Unscrew the memory card slot cover and remove it.
Memory Card Slot Cover
Removing Card Slot Cover (Type II Camera)
A rubber seal ring is on the top of the memory card slot cover.
Do NOT lose the ring for the waterproof performance.

[9]
2. Insert the memory card into the memory card slot.
Inserting Memory Card (Type II Camera)
3. Cover the memory card slot and fix the screws on the
memory card slot cover.
Fixing Memory Card Slot Cover (Type II Camera)

[10]
2.2 Wide Range Coverage for Different
Specifications
For fixed lens camera, the auto-focus function, and remote manual
focus function are not supported.
Select the proper installation site, and proper lens focal length
according to the Wide Range Coverage list below:
Wide Range Coverage
Lens (focal length)
7mm
10mm
15mm
25mm
35mm
50mm
75mm
Detection range (Vehicles)
631m
902m
1353m
2255m
3157m
4510m
6765m
Detection range (Humans)
206m
294m
441m
735m
1029m
1471m
2206m
Recognition range (Vehicles)
158m
225m
338m
564m
789m
1127m
1691m
Recognition range (Humans)
51m
74m
110m
184m
257m
368m
551m
Identification range (Vehicles)
79m
113m
169m
282m
395m
564m
846m
Identification range (Humans)
26m
37m
55m
92m
129m
184m
276m
This table is for reference only, and the actual detection range may
vary according to different camera settings, mounting condition,
monitor and so on.

[11]
2.3 Installing Camera
2.3.1 Installing Type I Camera
Before you start:
There are three methods of Type I camera installation: wall
mounting, ceiling mounting, and stand mounting.
Wall Mounting Ceiling Mounting Stand Mounting
Type I Camera Installation Methods
Steps:
1. Loosen the screws on the junction box cover.
2. Draw the latches from the latch hole of the junction box and take
apart the cover from the junction box.
Latches
Latch Holes
Take Apart Junction Box