HIK VISION UD04331B User manual

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Network PT Dome Camera
Quick Start Guide
UD04331B

Network PT Dome Camera·Quick Start Guide
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Quick Start Guide
COPYRIGHT © 2017 Hangzhou Hikvision Digital Technology Co., Ltd.
ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures,
graphs are the properties of Hangzhou Hikvision Digital Technology
Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”).
This user manual (hereinafter referred to be “the Manual”) cannot
be reproduced, changed, translated, or distributed, partially or
wholly, by any means, without the prior written permission of
Hikvision. Unless otherwise stipulated, Hikvision does not make any
warranties, guarantees or representations, express or implied,
regarding to the Manual.
About this Manual
This Manual is applicable to 2Fxx Network Camera.
The Manual includes instructions for using and managing the
product. Pictures, charts, images and all other information
hereinafter are for description and explanation only. The
information contained in the Manual is subject to change, without
notice, due to firmware updates or other reasons. Please find the
latest version in the company website
(http://overseas.hikvision.com/en/).
Please use this user manual under the guidance of professionals.
Trademarks Acknowledgement
and other Hikvision’s trademarks and logos are the
properties of Hikvision in various jurisdictions. Other trademarks and
logos mentioned below are the properties of their respective
owners.

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Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE
PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND
FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS,
AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION, MERCHANTABILITY,
SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL
HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE
LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR
INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF
DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF
THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF
PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL
NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION,
PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER
ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET
SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL
RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS
PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE
APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT
THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.

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IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE
APPLICABLE LAW, THE LATER PREVAILS.
Regulatory Information
FCC Information
FCC compliance: This equipment has been tested and found to
comply with the limits for a digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which
case the user will be required to correct the interference at his own
expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied
accessories too are marked with "CE" and comply
therefore with the applicable harmonized European
standards listed under the EMC Directive 2014/30/EU, the RoHS
Directive 2011/65/EU.

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2012/19/EU (WEEE directive): Products marked
with this symbol cannot be disposed of as unsorted
municipal waste in the European Union. For proper
recycling, return this product to your local supplier
upon the purchase of equivalent new equipment, or dispose of it at
designated collection points. For more information see:
www.recyclethis.info
2006/66/EC (battery directive): This product
contains a battery that cannot be disposed of as
unsorted municipal waste in the European Union.
See the product documentation for specific battery
information. The battery is marked with this symbol,
which may include lettering to indicate cadmium (Cd), lead (Pb), or
mercury (Hg). For proper recycling, return the battery to your
supplier or to a designated collection point. For more information
see: www.recyclethis.info
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards
requirements.
Safety Instruction
These instructions are intended to ensure that user can use the
product correctly to avoid danger or property loss.
The precaution measure is divided into “Warnings” and “Cautions”
Warnings: Serious injury or death may occur if any of the warnings
are neglected.
Cautions: Injury or equipment damage may occur if any of the
cautions are neglected.

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Warnings
●Proper configuration of all passwords and other security
settings is the responsibility of the installer and/or end-user.
●In the use of the product, you must be in strict compliance with
the electrical safety regulations of the nation and region. Please
refer to technical specifications for detailed information.
●Input voltage should meet both the SELV (Safety Extra Low
Voltage) and the Limited Power Source with 24 VAC or 12 VDC
according to the IEC60950-1 standard. Please refer to technical
specifications for detailed information.
●Do not connect several devices to one power adapter as
adapter overload may cause over-heating or a fire hazard.
●Please make sure that the plug is firmly connected to the power
socket. When the product is mounted on wall or ceiling, the
device shall be firmly fixed.
Warnings Follow these
safeguards to prevent
serious injury or death.
Cautions Follow these
precautions to prevent
potential injury or material
damage.

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●If smoke, odor or noise rise from the device, turn off the power
at once and unplug the power cable, and then please contact
the service center.
Cautions
●Make sure the power supply voltage is correct before using the
camera.
●Do not drop the camera or subject it to physical shock.
●Do not touch sensor modules with fingers. If cleaning is
necessary, use clean cloth with a bit of ethanol and wipe it
gently. If the camera will not be used for an extended period,
please replace the lens cap to protect the sensor from dirt.
●Do not aim the camera at the sun or extra bright places.
Blooming or smearing may occur otherwise (which is not a
malfunction), and affect the endurance of sensor at the same
time.
●The sensor may be burned out by a laser beam, so when any
laser equipment is in using, make sure that the surface of
sensor will not be exposed to the laser beam.
●Do not place the camera in extremely hot, cold (the operating
temperature shall be-30°C ~+60°C , or -40°C ~ +60°C if the
camera model has an “H” in its suffix), dusty or damp locations,
and do not expose it to high electromagnetic radiation.
●To avoid heat accumulation, good ventilation is required for
operating environment.
●Keep the camera away from liquid while in use.

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●While in delivery, the camera shall be packed in its original
packing, or packing of the same texture.
●Regular part replacement: a few parts (e.g. electrolytic
capacitor) of the equipment shall be replaced regularly
according to their average enduring time. The average time
varies because of differences between operating environment
and using history, so regular checking is recommended for all
the users. Please contact with your dealer for more details.
●Improper use or replacement of the battery may result in
hazard of explosion. Replace with the same or equivalent type
only. Dispose of used batteries according to the instructions
provided by the battery manufacturer.
●If the product does not work properly, please contact your
dealer or the nearest service center. Never attempt to
disassemble the camera yourself. (We shall not assume any
responsibility for problems caused by unauthorized repair or
maintenance.)
0504051070109

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Table of Contents
1 Appearance Description ............................................................... 10
1.1 Overview....................................................................... 10
1.2 Installing the Micro SD Card .......................................... 11
1.3 WPS Connection............................................................ 13
2 Installation.................................................................................... 14
2.1 Ceiling Mounting........................................................... 15
2.2 Ceiling Mounting with a Junction Box ........................... 19
2.3 Wall Mounting .............................................................. 21
2.4 Routing the Cable through Side Outlet .......................... 25
3 Setting the Network Camera over the LAN .................................. 26
Wiring ........................................................................... 263.1
Activating the Camera................................................... 273.2
Activation via Web Browser................................ 273.2.1
Activation via SADP Software ............................. 283.2.2
Modifying the IP Address .............................................. 303.3
4 Accessing via Web Browser .......................................................... 33
5 Operating via Hik-Connect App .................................................... 35
5.1 Enable Hik-Connect Service on Camera......................... 35
Enable Hik-Connect Service via SADP Software .. 355.1.1
Enable Hik-Connect Service via Web Browser .... 365.1.2
5.2 Hik-Connect Setup ........................................................ 38
5.3 Adding Camera to Hik-Connect ..................................... 38
5.4 Initializing the Memory Card ......................................... 40

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1Appearance Description
Please refer to the chapter below to have a close eye on the camera
appearance and components.
1.1 Overview
Overview (1)Figure 1-1
1
DC12V IN
SD RST/WPS
ALARM AUDIO
IN G
GOUT GOUT G
IN
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Overview (2)Figure 1-2

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DescriptionTable 1-1
No.
Description
1
Power Supply Interface (12 VDC)
2
Audio In/Out
3
Alarm In/Out
4
10M / 100M self-adaptive Ethernet interface & PoE
5
Micro SD/ SDHC/SDXC card slot
6
WPS (Wi-Fi Protected Setup) / Reset Button
The figures shown in this manual are for reference only. The
appearance and interfaces of the camera are subject to the actual
model.
1.2 Installing the Micro SD Card
Steps:
Pull the removable cover on the mounting base outwards to open1.
the cover.
Insert the micro SD card into the card slot.2.
Micro SDHC / SDXC card is also supported.
Fix the cover back to the mounting base.3.

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RST/WPS
Micro SD
Install the SD CardFigure 1-3
Press RESET about 10s when the camera is powering on or
rebooting to restore the default settings, including the user
name, password, IP address, port No., and so on.
Move the cover back and press to secure the cover.4.

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1.3 WPS Connection
A wireless router with the WPS function is required to if you want to
enable the WPS function of the camera. Follow the steps below to
establish a WPS connection.
1. Press the WPS button on the router.
2. Press the WPS button (about 2s) on the camera within 120s you
enable the WPS of the router to join in the wireless network.
The WPS button works as a reset button only when you press
it when the camera is powering on.
Press the WPS button on the camera, and then press the
WPS button on the router will work as well, and the expire time of
WPS connection on the camera is 120s.

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2Installation
Before you start:
●Make sure the device in the package is in good condition and all
the assembly parts are included.
●The standard power supply is 12V DC or 24V AC, please make
sure your power supply matches with your camera.
●Make sure all the related equipment is power-off during the
installation.
●Check the specification of the products for the installation
environment.
●Make sure that the wall is strong enough to withstand four
times the weight of the camera and the bracket.
For the camera that supports IR, you are required to pay attention to
the following precautions to prevent IR reflection:
●Dust or grease on the dome cover will cause IR reflection.
Please do not remove the dome cover film until the installation
is finished. If there is dust or grease on the dome cover, clean
the dome cover with clean soft cloth and isopropyl alcohol.
●Make sure that there is no reflective surface too close to the
camera lens. The IR light from the camera may reflect back into
the lens causing reflection.
●The foam ring around the lens must be seated flush against the
inner surface of the bubble to isolate the lens from the IR LEDS.
Fasten the dome cover to camera body so that the foam ring
and the dome cover are attached seamlessly.

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2.1 Ceiling Mounting
Steps:
1. Stick the supplied drill template on the ceiling.
2. Drill the cable hole and screw holes according to the drill
template.
3. Hammer the expansion plugs to the screw holes.
FRONT
Drill Template
Hole A: for cables routed through the ceiling
Screw hole 1: for Mounting Base
A
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Drill TemplateFigure 2-1
4. Rotate the adapter plate counterclockwise on the bottom of the
camera to remove the adapter plate.
5. Align the adapter plate with the drilled screw holes, and fix the
adapt plate with the expansion screws.
Make sure the “FRONT”sign on the adapter plate is align with the
one on the drill template.

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Joint
Front
LOCK
LOCK
Adapter PlateFigure 2-2
Install the Adapter PlateFigure 2-3

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6. Route the cables through the cable hole and connect the
corresponding cables including power cable, network cable, alarm
cables, and audio cables.
7. Align the notches on the camera with those on the adapter plate,
and rotate the camera clockwise to secure the camera with the
adapter plate.
LOCKOPEN
Connect the CablesFigure 2-4
8. Power on the camera, visit the camera via web browser, and
adjust the surveillance angle via the PTZ interface. You can adjust
the pan angle from -90°to +90°, and adjust the tilt angle from 0°to
75°.

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PTZ Control InterfaceFigure 2-5
-90°~ +90° 0°~ 75°
Adjust Surveillance AngelFigure 2-6

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2.2 Ceiling Mounting with a Junction Box
You have to buy a junction box separately if you want to install the
camera with a junction box.
Steps:
1. Stick the drill temperate to the ceiling.
2. Drill the screw holes and cable hold according to the drill
temperate.
3. Hammer the expansion plugs to the screw holes.
4. Fix the junction box to the ceiling with screws.
FRONT
Drill Template
Screw hole 1: for Mounting Base
Please use Φ5.5mm drill to install Expansion Bolt
A: for cables passing through the side of the camera
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1 1
A
Drill Template of the Junction BoxFigure 2-7
5. Hammer two screws half-deep to the two No.1 screw holes. See
figure below.

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Hammer the ScrewsFigure 2-8
6. Align two joints of the junction box to the two inserted screws,
and rotate the junction box counterclockwise to fix the junction
box.
7. Use the other two screws to secure the junction box.
Install the Junction BoxFigure 2-9