HIK VISION DS-UC8 User manual

User Manual
Web Camera

©2021 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
About this Manual
The Manual includes instructions for using and managing the Product. Pictures, charts,
images and all other information hereinafter are for description and explanation only. The
information contained in the Manual is subject to change, without notice, due to firmware
updates or other reasons. Please find the latest version of this Manual at the Hikvision
website (https://www.hikvision.com/).
Please use this Manual with the guidance and assistance of professionals trained in
supporting the Product.
Trademarks
and other Hikvision's trademarks and logos are the properties of Hikvision in
various jurisdictions.
Other trademarks and logos mentioned are the properties of their respective owners.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE
PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED
“AS IS” AND “WITH ALL FAULTS AND ERRORS”. HIKVISION MAKES NO WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY,
SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE
PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU
FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING,
AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION,
OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER
BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY,
OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT
SECURITY RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL
OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK,
HACKER ATTACK, VIRUS INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER,
HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU
ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE
LAW. ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT
DOES NOT INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT
LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA
PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY
PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR PRODUCTION OF WEAPONS OF
MASS DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL
WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR
UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE
LATER PREVAILS.
Regulatory Information
FCC Information

Please take attention that changes or modification not expressly approved by the party
responsible for compliance could void the user ’s authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for
a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may
cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE"
and comply therefore with the applicable harmonized European standards listed under
the Low Voltage Directive 2014/35/EU, the EMC Directive 2014/30/EU, the RoHS
Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed
of as unsorted municipal waste in the European Union. For proper recycling, return this
product to your local supplier upon the purchase of equivalent new equipment, or
dispose of it at designated collection points. For more information see:
www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot be
disposed of as unsorted municipal waste in the European Union. See the product
documentation for specific battery information. The battery is marked with this symbol,
which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For
proper recycling, return the battery to your supplier or to a designated collection point.
For more information, see: www.recyclethis.info.
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.
KC
이 기기는 업무용 환경에서 사용할 목적으로 적합성평가를 받은 기기로서 가정용
환경에서 사용하는 경우 전파간섭의 우려가 있습니다
Warning
This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
Safety Instruction
Warnings
Laws and Regulations
The device should be used in compliance with local laws, electrical safety regulations,
and fire prevention regulations.
Electrical Safety
The socket-outlet shall be installed near the equipment and shall be easily accessible.

Cautions
Fire Prevention
No naked flame sources, such as lighted candles, should be placed on the equipment.
Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power
Source with 5 VDC according to the IEC60950-1, or the power level PS2 with 5 VDC
according to the IEC62368-1 standard. Refer to technical specifications for detailed
information.
Installation
Install the equipment according to the instructions in this manual.
Never place the equipment in an unstable location. The equipment may fall, causing
serious personal injury or death.
DO NOT touch the sharp edges or corners.
Transportation
Keep the device in original or similar packaging while transporting it.
DO NOT drop the product or subject it to physical shock.
Power Supply
Refer to the device label for the standard power supply. Please make sure your power
supply matches with your device.
Maintenance
If the product does not work properly, please contact your dealer or the nearest service
center. We shall not assume any responsibility for problems caused by unauthorized repair
or maintenance.
Cleaning
Please use a soft and dry cloth to clean the interior and exterior surfaces. Do not use
alkaline detergents.
Using Environment
When any laser equipment is in use, make sure that the device lens is not exposed to the
laser beam, or it may burn out.
DO NOT aim the lens at the sun or any other bright light.
To avoid heat accumulation, good ventilation is required for a proper operating
environment.
DO NOT expose the device to extremely hot, cold, dusty, corrosive, saline-alkali, or damp
environments. For temperature and humidity requirements, see device specification.
DO NOT expose the device to high electromagnetic radiation.
Emergency
If smoke, odor, or noise arises from the device, immediately turn off the power, unplug
the power cable, and contact the service center. When any laser equipment is in use,
make sure that the device lens is not exposed to the laser beam, or it may burn out.
DO NOT aim the lens at the sun or any other bright light.
To avoid heat accumulation, good ventilation is required for a proper operating
environment.
DO NOT expose the device to extremely hot, cold, dusty, corrosive, saline-alkali, or damp
environments. For temperature and humidity requirements, see device specification.
DO NOT expose the device to high electromagnetic radiation.
If smoke, odor, or noise arises from the device, immediately turn off the power, unplug
the power cable, and contact the service center.

Packing List
Camera
USB Cable User Manual

Lens
Microphone
Bracket
USB Type-C
Appearance
Indicator

Installation
The device can be adjusted as follows:

You can clamp the device on the display, or install
the device to the tripod.

* The tripod shall be purchased separately.
* It is recommended to peel off the protective film before using.

6
Question: The device is plugged in but the preview software (for example,
AMCap 3.0.9) does not show preview image.
Answer: Open Device Manager to check if the web camera is recognized.
If not, check whether the device is turned on, or plug the camera in
another USB port. When the camera is recognized, open AMCap 3.0.9.
Go to the menu and check the device name under Devices and Preview
under Options.
Question: The device delivers image in AMCap 3.0.9, but the actual frame
rate cannot reach 30 fps in spite of setting the frame rate at 30 fps.
Answer: Uncheck Use Frame Rate in Capture-> Set Frame Rate... in AMCap
3.0.9 menu.
Question: The device is plugged in but no audio out.
Answer: Check PC settings. Go to Control Panel -> Sound -> Recording, and
select the device. Click Properties, and check Listen to This Device.
Question: The volume of recorded sound is low.
Answer: Check PC settings. Go to Control Panel -> Sound -> Recording, and
select the device. Click Properties, and set the level of Microphone to 100.
Question: The device is plugged in but 3840 × 2160 resolution is
unavailable, i.e. the device is unable to deliver 4K image.
Answer: The device with 4K capability shall be connect to the USB 3.0 port
on the PC by a USB 3.0 cable. If the operating system is Windows 7,
download the driver that supports USB 3.0 protocol.
UD23738B-A
FAQ