HM Electronics IC100 Technical specifications

HME# 400190
Rev E 11/7/02
IC100/200
Cabled Drive-Thru
Intercom Systems
and
IC200RIC200R
Remote Station
Installation / Operation / Maintenance Instructions

Table of Contents
SECTION 1. SYSTEM DESCRIPTION
1.1 GENERAL DESCRIPTION ........................................................ 1
1.2 MAIN COMPONENTS ........................................................... 1
1.3 OPTIONAL EQUIPMENT ......................................................... 1
1.4 CONTROLS, SWITCHES AND CONNECTORS ........................................ 2
1.4.1 FRONT PANEL ................................................................ 2
1.4.2 RIGHT SIDE .................................................................. 3
1.4.3 LEFT SIDE ................................................................... 3
SECTION 2. SYSTEM OPERATION
2.1 IC100 INTERCOM OPERATION (SINGLE-CHANNEL) ................................. 4
2.2 IC200 INTERCOM OPERATION (DUAL-CHANNEL) ................................... 5
2.3 IN CASE OF PROBLEMS ........................................................ 6
SECTION 3. SYSTEM INSTALLATION
3.1 PREPARATION FOR INSTALLATION ............................................... 7
3.1.1 DETERMINING THE BEST LOCATION FOR THE IC100/IC200 BASE STATION ............... 7
3.1.2 UNPACKING THE SYSTEM ...................................................... 7
3.1.3 TOOLS REQUIRED ............................................................. 7
3.2 INSTALLATION CHECKLIST ...................................................... 8
3.3 IC100 / IC200 INSTALLATION AS STAND-ALONE INTERCOM ........................... 9
3.3.1 CABLE PULLING AND PREPARATION .............................................. 9
3.3.2 OUTSIDE SPEAKER INSTALLATION .............................................. 10
3.3.3 VEHICLE DETECTON .......................................................... 10
3.3.4 OPTIONAL VDB100/101 VEHICLE DETECTOR BOARD INSTALLATION ................... 11
3.3.5 MOUNTING THE BASE STATION ................................................. 12
3.3.6 INSIDE CABLE CONNECTIONS .................................................. 13
3.3.7 INSTALLING THE OPTIONAL IC200R REMOTE STATION .............................. 15
3.3.8 ADJUSTING THE IC100/IC200 BASE STATION ...................................... 15
3.3.9 ADJUSTING THE OPTIONAL IC200R REMOTE STATION .............................. 16
3.4 IC100/IC200 INSTALLATION AS WIRED BACKUP INTERCOM WITH SYSTEM 2500D ......... 18
3.4.1 IC100/IC200 INSTALLATION WITH ASW2 IN AUDIO SYSTEM BASE STATION ............. 18
APPENDIX A: IC100/IC200 INTERFACE DESCRIPTION .................................... 22
APPENDIX B: THEORY OF OPERATION AND BLOCK DIAGRAMS ........................... 24
APPENDIX C: ASW2 AUDIO SWITCHER CONNECTIONS .................................. 30
APPENDIX D: IC100/IC200 LIST OF SPECIFICATIONS .................................... 31
The HME logo and the word COMMUNICATOR are registered trademarks of HM Electronics, Inc.
®
© Copyright HM Electronics, Inc. — November 2002

List of Figures
Figure Page Title
11 IC200 base station
22 IC200 control panel
33 IC100/IC200 base station side views
44 IC100 control panel
55 IC200 control panel
69 Cable route
710 Cable connections
811 Installing the optional VDB100/101
912 Base station on wall
10 12 Base station on pedestal
11 13 Mounting bracket can be mounted in either position on base station
12 14 Stand-alone IC100/IC200 Intercom and optional
IC200R Remote Stationwiring diagram
13 15 Volume adjustments
14 16 S2 switch OUTBOUND settings
15 17 IC100/IC200 Intercom optional accessories wiring diagram
16 18 WBS2500D Base Station, inside view
(with VDB100/101 in both the WBS2500D Base Station
and the IC100/IC200 Base Station)
17 19 IC100/IC200 connections with WBS2500D Base Station, rear views
(with VDB100/101 in both units)
18 20 WBS2500D Base Station, inside view
(with VDB100/101 in WBS2500D Base Station only)
19 21 IC100/IC200 connections with WBS2500D Base Station, rear views
(with VDB100/101 in WBS2500D Base Station only)

1
SECTION 1. SYSTEM DESCRIPTION
Figure 1. IC200 base station
1.1 GENERAL DESCRIPTION
The IC100 and IC200 are cabled drive-thru
audio systems primarily for use in quick-
service restaurants. The differences between
the two systems are described below. All units
have digital touch controls for easy operation.
IC100 - The IC100 is a single-channel intercom
system for communication between the
order taker and drive-thru customer.
It has a stand-alone base station
IC200 - The IC200 is a dual-channel intercom system. It has a base station that is used
alone for single-channel communication between the order taker and drive-thru
customer. With the addition of a remote station, it can be used for dual-channel
communication. Channel A is used for communication between the order taker
and drive-thru customer, while Channel B is used for communication between the
order taker and other employees within hearing range of the remote station.
1.2 MAIN COMPONENTS
Component Part Number
One of the following:
IC100 Base Station K14498
or IC100 Base Station with VDB K14724
or IC200 Base Station K14476
or IC200 Base Station with VDB K14735
One of the following:
AC adapter 115V/16.5VAC output 760103
AC power cable 115150
or AC adapter 230V/16.5VAC output 760106
SP2000A Speaker K10360
200ft. speaker cable 855001
1.3 OPTIONAL EQUIPMENT
Equipment Part Number
For IC100, IC200 or IC200R:
Footswitch with cable K01674
Pedestal, 15-27 inches (.38-.69 meters) K15343
For either IC100 or IC200:
Ceiling speaker K01203
SP3000 Speaker K00550
Handset speaker/microphone with push-to-talk button K15310
or Gooseneck microphone with push-to-talk button 407073
For IC200 only:
IC200R Remote Station K14454
Remote station interface cable K15321

2
Figure 2. IC200 control panel
1.4 CONTROLS, SWITCHES AND CONNECTORS
1.4.1 FRONT PANEL:
The front panel on the IC100 and IC200 base stations and the IC200R Remote Station are
identical, except the IC200 and IC200R have channel B buttons with TALK and LISTEN lights.
The front panel controls are as follows.
POWER light comes on when the unit is plugged in, and the OFF ON switch is in the ON
position. It remains on as long as the unit is receiving power.
VEHICLE light comes on when a vehicle approaches the outside speaker. The light is
accompanied by a vehicle-present signal (beeping). The light remains on as long as the
vehicle is present, but the beeping stops as soon as the channel A button is pressed.
For systems with a pulse-detection vehicle detector such as an air hose, the vehicle light
will go off when the STANDBY button is pressed.
STANDBY light comes on when the unit is turned on. The STANDBY light remains on
whenever the intercom is in the standby mode.
TALK light comes on when the A or B button is pressed.
LISTEN light comes on when the A or B button is released.
STANDBY button is used to put a customer on hold. To resume speaking to the
customer, press and hold the channel A button. The STANDBY button is also used to
return to the standby mode if you are talking to a crew member on channel B.
NOTE: With some types of vehicle detectors, it may be necessary to press the STANDBY
button each time you finish speaking to a customer.
Channel A button is used to speak to the customer at the outside speaker. Press and
hold button A while speaking, and release it to listen.
Channel B button is used only to speak to other crew members through the IC200R remote
station. Whoever initiates the communication must press and hold button B while speaking,
and release it to listen. The person at the other unit can speak and listen hands-free.
Volume buttons are used to raise or lower the inbound volume (the customer's voice that
you hear through the base station speaker). Press and hold the up arrow to increase the
volume, or the down arrow to decrease the volume.

3
Right side Left side
1.4.2 RIGHT SIDE:
OFF ON switch located under the right side of the base station, is used to turn
the intercom on or off.
1.4.3 LEFT SIDE:
DAY NIGHT switch located under the left side of the base station, is used to
lower the outbound speaker volume in the NIGHT position, and to raise the
outbound speaker volume in the DAY position.
HANDSET connector on the left side of the base station, is used to connect an
optional handset to the intercom. When using a handset, the button on the
handset is used instead of button A, and the customer is heard through the
handset earpiece instead of through the speaker on the base station. Also, when
the handset is connected to the unit, the customer will be heard in the handset
only. The vehicle tone, however, will be heard through the speaker in the base
station.
Figure 3. IC100 / IC200 base station side views

4
SECTION 2. SYSTEM OPERATION
Figure 4. IC100 control panel
2.1 IC100 INTERCOM OPERATION
(SINGLE-CHANNEL)(SINGLE-CHANNEL)
The ACTION column below tells you how
to operate your IC100, step-by-step.
The RESULT column to the right tells you
what you should see or hear after each
action.
ACTION RESULT
11 Plug AC adapter into electrical outlet. POWER and STANDBY lights come on.
Place OFF ON switch in ON position.
2Vehicle arrives at menu board or speaker post. Beep - - - - Beep - - - - Beep - - - -
Beep
VEHICLE light comes on. STANDBY light goes
off. Intermittent beeps will be heard until the
?A” button is pushed.
NOTE: If your IC100 has a gooseneck microphone or telephone handset, when steps 3 - 5 below
refer to the ?A” button, press/hold/release the button on the microphone or handset instead. If you
are using a handset, the vehicle arrival tone will still be heard from the base station.
3Press and hold the ?A” button. TALK light ?A” comes on.
4Continue holding the ?A” button. Remain arm's length The customer should hear your voice.
from the base station and speak to the customer.
5Release the ?A” button. LISTEN light ?A” comes on. TALK light goes
Listen to the customer. off.
6While the customer is speaking, press the The customer's voice should become louder
VOLUME up arrow to make his/her voice louder, or or softer.
press the down arrow to make the voice softer.
NOTE: You can press and hold the arrow, or
press it repeatedly. Do not lower volume all the
way, or you will not hear the vehicle arrival tone.
Holding down either arrow, it will take
approximately 4 seconds to adjust the volume
from highest to lowest, or vice versa.
7If you would like to put the customer on hold, press STANDBY light comes on. Neither you nor the
the STANDBY button. customer can hear each other. NOTE: If you
are using a pulse detection vehicle detector,
such as an air hose, the vehicle light will go off
when the STANDBY button is pressed.
8Vehicle leaves drive-thru area. STANDBY light comes on. VEHICLE light goes
off. IC100 remains in standby until arrival of next
vehicle. NOTE: If your system does not
automatically revert to STANDBY, you may have
to press the STANDBY button when you have
finished talking to a customer.

5
Figure 5. IC200 control panel
2.2 IC200 INTERCOM OPERATION
(DUAL-CHANNEL)(DUAL-CHANNEL)
The ACTION column below tells you how
to operate your IC200, step-by-step.
The RESULT column to the right tells you
what you should see or hear after each
action.
ACTION RESULT
11 Plug AC adapter into electrical outlet. POWER and STANDBY lights come on.
Place OFF ON switch in ON position.
2Vehicle arrives at menu board or speaker post. Beep - - - - Beep - - - - Beep - - - -
Beep
VEHICLE light comes on. STANDBY light goes
off. Intermittent beeps will be heard until the
?A” button is pushed.
NOTE: If your IC200 has a gooseneck microphone or telephone handset, when steps 3 - 5 below
refer to the ?A” button, press/hold/release the button on the microphone or handset instead. If you are
using a handset, the vehicle arrival tone will still be heard from the base station.
3Press and hold the ?A” button. TALK light ?A” comes on.
4Continue holding the ?A” button. Remain arm's length The customer should hear your voice.
from the base station and speak to the customer.
5Release the ?A” button. LISTEN light ?A” comes on. TALK light goes
Listen to the customer. off.
6While the customer is speaking, press the The customer's voice should become louder
VOLUME up arrow to make his/her voice louder, or or softer.
press the down arrow to make the voice softer.
NOTE: You can press and hold the arrow, or
press it repeatedly. Do not lower volume all the
way, or you will not hear the vehicle arrival tone.
Holding down either arrow, it will take
approximately 4 seconds to adjust the volume
from highest to lowest, or vice versa.
7If you would like to put the customer on hold, press STANDBY light comes on. Neither you nor the
the STANDBY button. customer can hear each other. NOTE: If you
are using a pulse detection vehicle detector,
such as an air hose, the vehicle light will go off
when the STANDBY button is pressed.
8Vehicle leaves drive-thru area. STANDBY light comes on. VEHICLE light goes
off. NOTE: If you push the ?B” button after a
customer arrives, and the customer pulls away,
the system will not revert to standby. You must
push the STANDBY button.

6
Channel ?B” Operation
(for talking to other crew members)
9Press and hold the ?B” button. TALK light ?B” comes on.
10 Continue holding the ?B” button. Remain arm'sCrew members should hear your voice from
length from the base station and speak to crewspeaker in remote station.
members .
11 Release the ?B” button. Listen to crew member's Your unit: TALK light ?B” goes off.
response. Crew member does not have to press LISTEN light ?B” comes on.
the "B" button to talk. Crew unit: LISTEN light ?B” goes off.
TALK light ?B” comes on.
12 While the crew member is speaking, you can The crew member's voice should become
press the VOLUME up arrow to make his/her voice louder or softer.
louder, or press the down arrow to make the voice
softer. NOTE: You can press and hold the arrow,
or press it repeatedly. Do not lower volume all the
way, or you will not hear the vehicle arrival tone.
Holding down either arrow, it will take
approximately 4 seconds to adjust the volume
from highest to lowest, or vice versa.
2.3 IN CASE OF PROBLEMS
PROBLEM SOLUTION
1Unit not on; power light not on Be certain AC adapter is plugged into
electrical outlet, and OFF ON switch is in ON
position.
2No inbound audio; vehicle tone not heard Push volume up arrow to increase volume.
3Vehicle tone not heard; inbound audio OK Call HME service representative.
4No outbound or inbound volume Call HME service representative.
5Inbound volume low; outbound volume OK Call HME service representative.
6Outbound volume low; inbound volume OK Be certain DAY NIGHT switch is in DAY
position.
7No ceiling speaker audio heard Call HME service representative.
8Feedback in ceiling speaker when talking to Call HME service representative.
customer
9Remote station does not respond to A-TALK Call HME service representative.
button on base station
10 Remote station does not respond to vehicle tone Call HME service representative.
NOTE: To talk to your HME service representative, call 1-800-848-4468
or Fax [phone] (Attn: Technical Support)

7
SECTION 3. SYSTEM INSTALLATION
3.1 PREPARATION FOR INSTALLATION
Before installing the IC100/IC200/IC200R, coordinate the time of installation with the store
owner/manager, to minimize disruption of business. Approximate time required for
installation is:
!for stand-alone intercom system at new store — 3½ hours
!with existing wireless audio system, where no wired intercom was previously
installed — 1½ hours
!as replacement for previously installed wired intercom — 2 hours
Be certain the site has been properly prepared according to the following guidelines.
!Electrical power must be connected and available.
!Some type of compatible vehicle detector system must already have been installed
in the drive-thru lane. The system can sense positive or negative changes,
0V to +20VDC, pulse or continuous presence.
!If the IC100/IC200 will be used as a stand-alone drive-thru intercom system, 1½ inch
(40 mm) conduit must already be installed for routing cable from the speaker post or
menu board into the building.
NOTE: If the IC100/IC200/IC200R will be installed with an existing wireless drive-
thru audio system, pulling new cables from the outside speaker and vehicle detector
to the building may not be required. Instead, IC100/200 cables can be connected to
the wireless audio system base station.
3.1.1 DETERMINING THE BEST LOCATION FOR THE IC100/IC200 BASE STATION
Discuss the preferred location of the IC100/IC200 base station with the customer,
depending on its intended use and the following considerations.
!The IC100/IC200 base station must be mounted where cables can easily be routed
from outside to the unit and/or from the unit to the wireless audio system base station.
!An AC electrical outlet must be close enough for the AC adapter cord to reach from
the outlet to the IC100/IC200 base station, or the cord will need to be extended.
3.1.2 UNPACKING THE SYSTEM
Check the packing list for each IC100/IC200/IC200R item as it is unpacked to verify
receipt of all standard components and optional equipment listed.
3.1.3 TOOLS REQUIRED
For all installations: Additional requirements for
Phillips (cross-point) screwdriver, size #2
standard (slotted) screwdriver, 1/8 inch (4 mm)
power drill and drill-bit set
fish tape, 100 feet (30 meter)
wire cutter / stripper
stand-alone system installations:
soldering iron
rosin-core solder
electrical tape