HMS Networks Ewon Netbiter EC300 Series User guide

NNeettbbiitteerr EECC330000 SSeerriieess
STARTUP GUIDE
SP2508 1.3 en-US ENGLISH

Important User Information
Liability
Every care has been taken in the preparation of this document. Please inform HMS Industrial Networks
of any inaccuracies or omissions. The data and illustrations found in this document are not binding. We,
HMS Industrial Networks, reserve the right to modify our products in line with our policy of continuous
product development. The information in this document is subject to change without notice and should
not be considered as a commitment by HMS Industrial Networks. HMS Industrial Networks assumes no
responsibility for any errors that may appear in this document.
There are many applications of this product. Those responsible for the use of this device must ensure
that all the necessary steps have been taken to verify that the applications meet all performance and
safety requirements including any applicable laws, regulations, codes, and standards.
HMS Industrial Networks will under no circumstances assume liability or responsibility for any problems
that may arise as a result from the use of undocumented features, timing, or functional side effects
found outside the documented scope of this product. The effects caused by any direct or indirect use of
such aspects of the product are undefined, and may include e.g. compatibility issues and stability issues.
The examples and illustrations in this document are included solely for illustrative purposes. Because of
the many variables and requirements associated with any particular implementation, HMS Industrial
Networks cannot assume responsibility for actual use based on these examples and illustrations.
Intellectual Property Rights
HMS Industrial Networks has intellectual property rights relating to technology embodied in the product
described in this document. These intellectual property rights may include patents and pending patent
applications in the USA and other countries.
eWON®, Netbiter®, and Argos®are registered trademarks of HMS Industrial Networks AB. All other
trademarks mentioned in this document are the property of their respective holders.
Netbiter EC300 Series Startup Guide SP2508 1.2 en-US

Preparation 3 (20)
1 Preparation
1.1 About This Document
This document describes how to install a Netbiter EC300 Series gateway and set
up a basic configuration.
For additional documentation and software downloads, FAQs, troubleshooting
guides and technical support, please visit www.netbiter.com/support.
Document Conventions
The following formatting conventions are used in this document to indicate
safety information and other content of specific importance:
WARNING
This instruction must be followed to avoid a risk of death or serious injury.
Caution
This instruction must be followed to avoid a risk of personal injury.
This instruction must be followed to avoid a risk of reduced functionality
and/or damage to the equipment, or to avoid a network security risk.
This is additional information which may facilitate installation and/or operation.
Netbiter EC300 Series Startup Guide SP2508 1.2 en-US

Installation 4 (20)
2 Installation
This product contains parts that can be damaged by electrostatic
discharge (ESD). Use ESD prevention measures to avoid damage.
Make sure that you have all the necessary information about the capabilities
and restrictions of your local network environment before installation.
Basic Installation Steps
1. Mount the unit on a flat surface or on a DIN rail using the optional adapter
kit.
2. Connect the slave devices and Ethernet network as needed.
3. Connect a suitable power supply and apply power.
4. Mobile networking (EC350/EC360):
– Connect the 4G/3G/GPRS antenna and insert the SIM card.
5. Ethernet networking:
– Connect the Netbiter to a PC via the USB port and wait for the device
driver to install.
– Enter the IP address 169.254.200.200 in a web browser to access the
local configuration pages.The username is admin, and the password is
the activation code supplied with the unit.
– Open the Network Settings tab and configure the IP settings for the
WAN interface as needed.
6. Continue to Configuration, p. 14
The Modbus interfaces must be enabled in Argos before they can be used. See
the Argos documentation for more information.
Netbiter EC300 Series Startup Guide SP2508 1.2 en-US

Installation 5 (20)
2.1 Dimensions
All measurements are in millimeters.
Dimensions are identical between models except for the antenna.
Netbiter EC300 Series Startup Guide SP2508 1.2 en-US

Installation 6 (20)
2.2 Connectors
2.2.1 I/O Terminal Block
Pin Label Function Note
15 HI CAN High
J1939
14 PE CAN Shield
13 LO CAN Low
12 GND CAN Ground
11 COM Analog Input common
10 AI4 Analog Input 4 0–20 mA or 0–10 VDC
9 AI3 Analog Input 3 0–20 mA or 0–10 VDC or PT100
8 AI2 Analog Input 2 0–20 mA or 0–10 VDC
7 AI1 Analog Input 1 0–20 mA or 0–10 VDC or PT100
6 DI2- Digital Input 2
Dry contact type – do not apply
power to these inputs
5 DI2+ Digital Input 2
4 DI1- Digital Input 1
3 DI1+ Digital Input 1
2 COM Relay output common Isolated inputs
Rated load: 1 A @ 24 VDC1 NO Relay output, NO
The analog inputs must be configured for voltage, current or PT100 input.
The digital inputs are of the dry contact type which require no control voltage.
Do not connect power to the digital inputs as this may damage the unit.
The relay output must be supplied from an isolating transformer using a
secondary listed fuse rated at maximum 3.3 A and minimum 30 VDC.
Netbiter EC300 Series Startup Guide SP2508 1.2 en-US

Installation 7 (20)
2.2.2 Power Supply
Connecting power with reverse polarity or using the wrong type of power
supply may damage the equipment. Make sure that the power supply is
connected correctly and of the recommended type.
Connect a DC power supply of the recommended type to the +(plus) -(minus)
terminals. See also Technical Data, p. 16.
2.2.3 USB Connector
The USB micro B connector can be used to connect a computer to the unit for
local configuration, firmware upgrades and troubleshooting.
Netbiter EC300 Series Startup Guide SP2508 1.2 en-US

Installation 8 (20)
2.2.4 SIM Card (EC320, EC350 & EC360)
The SIM card must have a mobile data plan and allow text messaging. PIN code
security must be disabled. Additional configuration in Argos or in the local web
interface is required.
Insert the SIM card carefully and push it firmly downwards until it clicks into
place. Observe the position of the cut-off corner and the contact surfaces.
Make sure that the SIM card does not slip behind the holder.
2.2.5 Antenna Connectors
A GPS antenna (not included) must be connected to the GPS antenna connector
to use the built-in GPS receiver. The GPS antenna connector also provides power
for active GPS antennas.
EC320 & EC350
Netbiter EC300 Series Startup Guide SP2508 1.2 en-US

Installation 9 (20)
An external 3G/GPRS stub antenna is included with the unit 1. Other antennas
are available from your supplier.
EC360
An external 4G antenna is available from your supplier.
Netbiter EC300 Series Startup Guide SP2508 1.2 en-US
1. Antenna not included when sold in the U.S.

Installation 10 (20)
2.2.6 RS-485 Serial Interface (3-pin)
The RS-485 interface can be used for multiple Modbus RTU devices.
RS-485 connector pin layout
Pin Function
ARS-485 A line
BRS-485 B line
COM RS-485 common
2.2.7 RS-232 Serial Interface (3-pin)
The RS-232 interface can be used for a single Modbus RTU device.
RS-232 connector pin layout
Pin Function
Rx Receive (input)
Tx Transmit (output)
GND Signal ground
Netbiter EC300 Series Startup Guide SP2508 1.2 en-US

Installation 11 (20)
2.2.8 Ethernet Ports (RJ45)
WAN Use for Internet and Argos
LAN Use for EtherNet/IP, Modbus TCP and Remote Access
Never connect the LAN and WAN ports to the same logical network.
RJ45 pin layout
Pin Function
1 TD+
2 TD-
3 RD+
4, 5, 7, 8 (reserved)
6 RD-
Ethernet Port LED
Indication Function
Off No traffic
Orange, flashing Traffic (10 Mbit/s)
Green, flashing Traffic (100 Mbit/s)
Netbiter EC300 Series Startup Guide SP2508 1.2 en-US

Installation 12 (20)
2.3 LED Indicators
All indicators will light up while the unit is starting up. When the startup
sequence has completed they will indicate system status.
In case of an Uplink/WAN error, check the network and firewall settings. If using
DHCP, also check that the DHCP server is active.
LED Indication Meaning
Modem
(EC320, EC350 &
EC360)
Off Modem disabled
Red Modem failure
Red, flashing SIM card failure
Orange PIN code enabled on SIM card
Orange, flashing APN (Access Point Name) not set
Green, flashing Searching for mobile network
Green Connected to mobile network
CAN
Off Port disabled
Red Port failure
Green Port enabled
RS232/RS485
Off Port disabled
Red Port failure
Green Port enabled
Uplink/WAN
Off No link
Red No valid IP address
Red, flashing No connection to Argos
Green Connected to Argos
Gateway
Off No power or initializing
Red Hardware failure
Red, flashing Application failure
Green, flashing Firmware update in progress
Green Unit is operational
Power Off No power
Green Unit has power
Netbiter EC300 Series Startup Guide SP2508 1.2 en-US

Installation 13 (20)
2.4 MODE Button
Factory Reset
Keep the MODE button pressed while powering on to reset the unit to the
factory default settings.
Mobile Signal Strength Indication (EC320, EC350 & EC360)
Press and release the MODE button to make the top 5 LED indicators indicate
mobile signal strength for 60 seconds.
LED indication Meaning
2–5 green LEDs, flashing Good to optimum signal
1 green LED, flashing Acceptable signal
1 orange LED, flashing Poor signal
1 red LED, flashing No signal or unknown signal
If mobile signal strength is poor
• Make sure that the antenna is correctly installed and of the correct type.
• The antenna should normally be vertically oriented. Signal quality may in
some cases be improved by changing the antenna angle.
• Try moving the unit to another position, or use an external cable for the
antenna to place it in a better position.
Please do not connect to an antenna outdoors.
Netbiter EC300 Series Startup Guide SP2508 1.2 en-US

Configuration 14 (20)
3 Configuration
3.1 Creating an Argos Account
Before the Netbiter can be used it must be registered and activated from a user
account in Argos.
To register an Argos account you will need the System ID and Activation Code
that were supplied with the Netbiter. If the Activation Code has been lost,
please contact Netbiter support.
1. Go to the Argos website www.netbiter.net.
2. Click on Create an account and enter the required information in the
registration form.
3. Click on Register after completing the registration form and approving the
terms and conditions for using Argos. An activation link will be sent to the
email address that you provided.
4. Click on the activation link in the email.
When the account has been activated you can log in to your new account with
the username and password that you supplied in the registration form.
Password Recommendations
A strong password is important to prevent unauthorized access to Argos. The
password you create for your account should:
• consist of at least 8 characters including upper and lower case letters,
numerals, and special characters
• not contain personal user information
• not be the same as the username or the user’s email address
• not be used on multiple sites
Netbiter EC300 Series Startup Guide SP2508 1.2 en-US

Configuration 15 (20)
3.2 Activating the Netbiter
1. Make sure that the Netbiter is operating and connected to the Internet.
2. Log in to your account at www.netbiter.net.
3. On the System activation tab, your System ID and Activation code should
already be filled in. If not, enter them now.
4. Select Use system for View and Control (Remote Access).
5. Click on Activate. You will now be redirected to the Management page.
A green star in the tab bar indicates when the gateway is online.
Netbiter EC300 Series Startup Guide SP2508 1.2 en-US

Technical Data 16 (20)
4 Technical Data
4.1 Technical Specifications
Product name Netbiter EC310 Netbiter EC320,
EC350
Netbiter EC360
Model name NB301B NB301A NB302B – No modem
NB302E – European version
NB302U – US version
Order code NB1007-C EC320: NB1021
EC350: NB1005-C
EC350 (no
antenna):
NB1008-C
EC360 for EU: NB1022
EC360 for US: NB1023
2G comm.
frequency
– 850, 900, 1800,
1900 MHz
For NB302E:
900, 1800 MHz
For NB302U:
850, 900, 1800,
1900 MHz
3G comm.
frequency
–For EC350: 850/
800, 900, 1900,
2100 MHz
For NB302E:
Bands 8, 3, 1
For NB302U:
Bands 5, 4, 2
4G comm.
frequency
– – For NB302E:
Bands 20, 8, 3,7,1
For NB302U:
Bands 17, 5, 4, 2
Antenna
connector
–SMA female SMA female
Ethernet
interfaces
(WAN/LAN)
10/100 Mbit/s, RJ45 connector
Relay output
(NO)
Max. 24 V AC/DC, 1 A
Digital inputs
(DI1, DI2)
Dry contact type
Analog inputs
(AI1 - AI4)
0 to 20 mA, R = 3.3 %, A/D = 0.1 mV+0.15 %
0 to 10 VDC, R = 1.7 %, A/D = 0.1 mV+0.15 %
AI1 and AI3 also support PT100, -50 to +150 °C (16-bit)
Serial port 1 RS-232 up to 115.2 kbit/s
Serial port 2
(isolated)
RS-485 up to 115.2 kbit/s
Supported
protocols
Modbus-RTU, Modbus-TCP, EtherNet/IP, J1939, SNMP
Netbiter EC300 Series Startup Guide SP2508 1.2 en-US

Technical Data 17 (20)
Product name Netbiter EC310 Netbiter EC320,
EC350
Netbiter EC360
Max.
connected
devices
32
Baud rates 1200 to 115200 baud
Proxy support SOCKS (authentication: none, username/password)
WEB (authentication: none, basic)
Mounting Screw mount or DIN rail using optional mounting kit
Dimensions (L
x W x H)
92 x 135 x 27 mm
Operating
temperature
-40 to +65 °C
Storage
temperature
-45 to +85 °C
Housing class IP20
Input voltage
range
9 to 32 VDC
Recommended
power supply
24 VDC, 25 W
Power
consumption,
typical
2.5 W @ 24 VDC 4.5 W @ 24 VDC 2.5W @ 24 VDC
Certifications See www.netbiter.com/support
Netbiter EC300 Series Startup Guide SP2508 1.2 en-US

Technical Data 18 (20)
Netbiter EC300 Series Startup Guide SP2508 1.2 en-US

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© 2019 HMS Industrial Networks
Box 4126
300 04 Halmstad, Sweden
[email protected] SP2508 1.2 en-US / 2019-02-25 / 11892