Home Aide Diagnostic Easy Step User manual

Blood Glucose Monitoring System
User’s Manual
For in vitro diagnostic use only
Easy Step

Important Information ...................................2
Introduction ...................................................5
About the Product .........................................6
About the Meter .........................................7
About the Meter display ............................8
About the Test Strip ...................................9
About the Test Strip vial ............................9
Installing/Replacing the battery ..............10
Setting Up the Meter ...................................11
Setting up the date, time ........................11
Setting up alarm .....................................12
Unit selection ...........................................13
The Control Solution Test ..............................14
Testing Your Blood Glucose Level ................17
Preparation for testing..................................17
Obtaining a blood sample ...........................18
Applying blood sample to the Test Strip.......19
Memory Features..............................................21
Transfer Test Results to a Computer ............23
Care and Storage ............................................24
Display Messages ...........................................25
Specications ..................................................30
Limitations of the procedure ........................31
Service and Warranty .....................................31
Customer Service.............................................33
Table of Contents
1

Available Alternate Sites Testing : Palm and Forearm.
Easy Step Blood Glucose Monitoring System provides you with alternate site testing (AST). This
system allows you to test on the palm and the forearm.
There are limitations for doing AST. Please consult your
healthcare professional before you do AST.
Alternate site results differ from ngertip results when glucose levels are changing rapidly such as
after a meal, after taking insulin, during exercise, or when you are ill or under stress. Use blood from
a ngertip rather than an alternate site if:
● you think your blood glucose is low,
● you don’t regularly have symptoms when your blood glucose is low, or
● how you feel doesn’t match the results from the alternate site.
● when you have just taken insulin, or any time during or after exercise.
● when there are unknown variables occurring in your day, such as illness.
● whenever you are about to drive.
CAUTION:
1. Physiologic differences in the circulation between the nger and other test sites like the forearm and
palm may result in differences in blood glucose measurements from the other test sites and your
ngertips. Changes in blood glucose may be observed in nger blood samples sooner than blood
samples from the forearm and other alternate sites. Rub the alternate test sites about 20 seconds
before lancing. If you are testing for hypoglycemia (low blood glucose), or if you suffer from hypo-
glycemia unawareness, we recommend that you test on your ngertips.
2. Talk to your doctor to see if alternate site testing is right for you. With a little bit of education, you can
give your ngertips a rest and maybe test more often than you do now. For people with diabetes,
more frequent testing is a good thing. Just remember: any time you want to be sure of an accurate,
up-to-date blood glucose reading, test on your ngertip.
3. We strongly recommend you do AST ONLY in the following intervals:
● In a pre-meal or fasting state (more than 2 hours since the last meal).
● Two hours or more after taking insulin.
● Two hours or more after exercise.
Important Information
Palm
Forearm
32

DO NOT use AST if:
● You think your blood glucose is low.
● You are unaware of hypoglycemia.
● Your AST results do not match the way you feel.
● You are testing for hyperglycemia.
● Your routine glucose results are often uctuating.
● If you are pregnant.
● Low or high blood glucose readings can indicate a potentially serious medical condition. If your
blood glucose reading is unusually low or high, or if you do not feel the way your reading indicates,
repeat the test with a new test strip. If your reading is not consistent with your symptoms or if your
blood glucose result is less than 60 mg/dL (3.3 mmol/L) or higher than 240 mg/dL (13.3 mmol/L)
you should contact your healthcare professional and follow his or her treatment advice.
● Any change or administer of medication based on the Easy Step blood glucose test results without
the consent and advice of a physician or healthcare professional is not recommended.
● Severe dehydration and excessive water loss may cause false low results. If you believe you are
suffering from severe dehydration, consult your physician immediately.
Thank you for choosing the Easy Step Blood Glucose Monitoring System, the latest advancement in
biosensor technology. As you already know, self monitoring of blood glucose (SMBG) is a necessary
part of the treatment plan of people with diabetes mellitus. The Diabetes Control and Complications
Trial (DCCT) has conrmed the signicant benets from SMBG when practiced as part of a larger
intensive strategy to tightly control blood glucose concentrations.
Adapted for its ease of use and quick response time, the Easy Step System has the ability to process
accurate results utilizing only a small volume of blood for in vitro diagnostics. The Easy Step Blood
Glucose Monitoring System is intended for use in the home and in professional settings to monitor
whole blood glucose levels obtained from the ngertip, palm and forearm. This is an over the counter
(OTC) product.
Please read the entire User’s Manual carefully before using this product.
Introduction
54

About the Easy Step Meter
1. Display Your test results are displayed here. The large,
easy to read screen guides you through the test by us-
ing numbers and symbols.
2. M Button The M button is used to set time, select, enter
the memory mode to show the most recent result and
turn the Meter on and off.
3. S Button The S button is used to set alarm, select year,
month, day, time, enter control solution mode and read
consecutive 7/14/30-days average results.
4. Test Port This is where you insert the Test Strip into
the Meter.
5. Unit Switch Switch for mmol/l or mg/dL.
1 mmol/l =18 mg/dL
6. Battery Cover
7. Label
8. Reset Button Press this button to re-set the system.
9. Data Port Connect interface cable to transfer data.
10. Strip Ejection Button Push button to eject the used
strip.
11. Backlight Button Turn backlight on and off. If ON, it will
stay ON for 30 seconds and turn off automatically.
Your Easy Step System is made up of several components. This booklet is designed to guide you
through the operation of the system with detailed directions and pictures.
Your Easy Step System Kit contains:
● Easy Step Meter
● One vial of Easy Step Test Strip (10 strips)
● One Lancing Device
● Ten Lancets
● One Control Solution
● One carrying case
● User’s Manual
● Log book
● Quick Reference Guide
About the Product
76
Meter only contains:
● Easy Step Meter
● One carrying case
● User’s Manual
● Quick Reference Guide
● Log book
Front Back
Easy Step
RESET
mmol/l mg/dL
11
Easy
Step
Blood Glucose Monitor
Model: T502-73802
Home Aide Diagnostics, lnc
Tel.: [phone]
www.homeaide.us
Made in Taiwan

Store at 4-30°C ( 39-86°F). Do not refrigerate.
Do not store test strips outside this vial.
Re-cap immediately. Do not reuse.
WARNING: Always close lid tightly.
For testing of glucose in capillary whole blood.
For in vitro diagnostic use.
Use within 90 days after first opening.
Use
Easy Step meter only !
H8T121205
Aug 2011
39-69
74-134
265-355
2.2-3.8
4.1-7.4
14.7-19.7
Low:
Normal:
High:
Easy Step
Easy
Step
Distributed by
Home Aide Diagnostics
1072 S. Powerline Rd.
Deerfield Beach, FL 33442
www.homeaide.us
[phone]
About the Easy Step Meter Display
1. Date
2. Time
3. Control Solution Test
Appears when doing a control solution test and marking the
result as a control solution test.
4. Code Symbol Appears with the code number in use.
5. Memory Symbol Indicates in memory mode.
6. Units of Measurement Unit of mmol/l or mg/dL will appear
with the test result.
6
4
8
3
52
7
10
1
2
14
1
7. Battery Symbol Appears when the battery is low or must be replaced.
8. Blood Drop Symbol Flashes when it is ready to apply sample to Test Strip.
9. Alarm Function Symbol Appears when the clock alarm is set.
10. Test Strip Symbol Appears to tell you when the meter is ready for test.
11. Day Average Symbol Shows the average value of test results.
12. Test Result Area Display test results.
13. Temperature Message Appears if your meter is out of operating temperature range.
14. Meal Indicator Pre-meal and Post-meal
The Easy Step Test Strip is used to perform the blood glucose test in conjunction
with the Easy Step Meter.
Each strip can be used only once.
The Test Strip consists of the following parts:
1. Conrmation Window This is where you can conrm that enough blood has
been applied to the target area.
2. Target Area This is where blood is drawn into the Test Strip.
3. Contact Bar This end of the Test Strip is inserted into the Test Port to activate
the Meter (white side face up).
3
1
2
About the Easy Step Test Strip
About the Easy Step Test Strip Vial
Control Solution Range
Lot Number
Expiration Date
Vial Label Test Strip Vial
98
9
11 3
1
14
°F). Do not refrigerate.
outside this vial.
o
not reuse.
s
e lid tightly.
n
capillary whole blood.
se.
p
Step
buted by
e
Diagnostics
owerline Rd.
e
ach, FL 33442
meaide.us
915-0116

Installing/Replacing the Battery Setting Up the Meter
When the battery is low, the Meter will show a warning signal. When this display ap-
pears, it is time to replace a new battery. When the low battery warning signal is shown,
the Meter will provide accurate results for approximately 50 more measurements.
How to replace the battery
1. From the back of the Meter, gently slide and remove the battery cover. (Fig.1)
2. To remove the battery, simply lifting it from the bottom right hand corner. (Fig.2)
3. Insert a 3-Volt Lithium battery (CR-2032) at an angle, then press it into the battery
slot with the “+” side facing up. (Fig.3)
4. Slide battery cover back into place. (Fig.4)
To turn the Meter on, rst insert a battery, then press the reset button located at the back of the Meter
and proceed with the following instructions.
1. Press the M button for 4 sec to enter setting mode. Press and release
S button to choose “24Hr” or “12Hr” display. With your favorite clock
mode, press M button and the year setting will be appeared. Press and
release the S button until the correct year appears. (Fig.1)
2. To enter the year and move on to choose the month, press the M button.
To change the month, press the S button. (Fig.2)
3. To enter the month and move on to choose the day, press the M button.
To change the day, press the S button. (Fig.3)
4. To enter the day and move on to choose the hour setting, press the M
button. (Fig.3)
5. To change the hour, press the S button. To enter the hour and move on
to change the minutes, press the M button. (Fig.4)
6. To change the minutes, press the S button then press M button to nish
setting and turn off the meter. (Fig.4)
(Fig.1)
(Fig.2)
Easy Step
Setting up the date, time
1110
RESET
mmol/l mg/dL
1 2 3 4
(Fig.4)
(Fig.3)
RESET
3V
RESET
mmol/l mg/dL

4. To set the fourth alarm, press the M button (y). If you press S button
(n), it will turn off the meter. To change the hour, press S button. To
enter the hour and move on to change the minutes, press M button. To
change the minutes, press S button and press M button to turn off the
meter. (Fig.8)
Note: When the alarm is ringing, press S or M button to turn off or alarm
will turn off automatically after 30 sec.
(Fig.7)
(Fig.8)
Unit selection
Select unit, mg/dL or mmol/l on the back of the meter.
Note: The mg/dL is the standard unit in the United States. Meters
used in the United States must be set to read in mg/dL.
mmol/l mg/dL
RESET
mmol/l mg/dL
13
Easy
Step
Blood Glucose Monitor
Model: T502-73802
Home Aide Diagnostics, lnc
Tel.: [phone]
www.homeaide.us
Made in Taiwan
1. Press S button for 4 sec to enter this mode. To set the rst alarm,
press the M button (y). If you press S button (n), it will turn off the me-
ter. To change the hour, press S button. To enter the hour and move
on to change the minutes, press M button. To change the minutes,
press S button. To enter the minutes and move on to choose the sec-
ond alarm setting, press the M button. (Fig.5)
2. To set the second alarm, press the M button (y). If you press S button
(n), it will turn off the meter. To change the hour, press S button. To
enter the hour and move on to change the minutes, press M button. To
change the minutes, press S button. To enter the minutes and move
on to choose the third alarm setting, press the M button. (Fig.6)
3. To set the third alarm, press the M button (y). If you press S button (n),
it will turn off the meter. To change the hour, press S button. To enter
the hour and move on to change the minutes, press M button. To
change the minutes, press S button. To enter the minutes and move
on to choose the fourth alarm setting, press the M button. (Fig.7)
(Fig.5)
Setting up alarm
(Fig.6)
12

The Control Solution is used to check and ensure that the Easy Step Meter and Easy Step Test Strip
are working together properly and that you are performing the test correctly.
When to perform a control solution test
1. When you are using your Blood Glucose Monitoring System for the rst time.
2. When you are using a new batch of Test Strips.
3. Anytime you question the performance of the system, or on a regular basis to ensure accuracy,
e.g. once a week.
4. When you adjust your diabetic medication plans.
5. When your blood glucose test result is lower or higher than your normal level.
Note: Easy Step system uses three Control Solutions at different desired range of aqueous glucose
(Low, Normal or High). Two levels of control solution should be performed. Refer to your Control Solu-
tion package insert for more information. For order information, please call Customer Service.
Control Solution Test
14
1. Make sure the Control Solution is at room temperature (59 to 95ºF or 15
to 35ºC) prior to testing.
2. Insert a Test Strip, white side face up, Contact Bar’s end rst, into the
test port. The Meter will automatically turn on.
3. All segments of the LCD display will appear, a beep will sound and the
code number will appear followed by a ashing “ ” symbol. (Fig.9)
4. After the “ ” symbol appears, press the S button for 3 sec to switch con-
trol solution mode. The “ctl” symbol indicates that the Meter will mark
your current test as a Control Solution test. Now you are ready to apply
the Control Solution.(Fig.10)
5. Discard the rst drop of Control Solution and squeeze a small drop of
Control Solution on a clean nonabsorbent surface (such as a clean
piece of wax paper). Do not apply Control Solution to the Test Strip
directly from the bottle. (Fig.11)
6. Bring the tip of the Test Strip to lightly touch the drop of Control Solu-
tion. Control Solution is automatically pulled into the strip through the
tip. Hold until the meter beeps. The meter will now being counting down
from 5 to 1 and the Control Solution test result will appear. (Fig.12)
Easy Step
(Fig.9) (Fig.10)
Perform a control solution test
(Fig.11) (Fig.12)
15

Caution: Please remember that in order to prevent contamination, follow the above instructions for
performing the Control Solution test.
Comparing control solution results
The Easy Step is functioning properly if the result falls inside the specied range printed on the Test
Strip vial. If the test result falls outside the specied range, repeat the test.
Results falling outside the specied range may be caused by:
● Error in performing the test
● Control solution temperature is lower than 59°F(15°C) or higher than 95°F(35°C)
● Expired or contaminated Control Solution
● Expired or contaminated Test Strips
● Meter malfunction
If the problem persists, the system may not be working properly. DO NOT continue to use the system
to test your blood glucose level. If you continue to get results that fall outside the specied range,
please call Customer Service.
Note: The result testing in the Control Solution test “ctl“ mode will not be incorporated into the average
results function.
16
Caution: To reduce the chances of infection:
● Never share a lancing device and lancet with another person.
● Always use a new and sterile lancet. Lancets are for single use only.
● Always use a new Test Strip.
● Test Strips are for single use only.
● Do not get lotion, oil, dirt or debris in or on the lancet and lancing device.
1. Wash hands using soap and warm water. Rinse and dry thoroughly.
2. Pull out a Test Strip from the vial and re-cap the vial immediately.
3. Insert the Test Strip, white side face up, into the test port.
4. A beep will sound and the code number will appear followed by a
ashing “ ” symbol.
5. You can press and release M button to select the meal indicator for
marking the test as pre-meal or post-meal test. Indicator for meal:
Pre-meal and Post-meal
6. Now you are ready to obtain a blood sample.
Preparation for testing
17
Before testing blood glucose, you need the following items:
1. Easy Step Meter 2. Easy Step Test Strip 3. Lancing Device 4. Sterile Lancet
Testing Your Blood Glucose Level

SAMPLE MAY BE OBTAINED FROM FINGER, PALM or FOREARM.
For further instructions please see the insert provided with lancing device.
1. Unscrew and remove the endcap of the lancing device.
2. Insert the lancet into the lancet holder.
3. Remove the protective lancet cover to expose the sterile needle tip.
4. Recapping and screwing the endcap to the body of the lancing device.
5. Pull back on the cocking mechanism until it comes to a stop.
6. Place the lancing device rmly against the nger tip and press the release button.
7. After sampling, remove the endcap containing the used lancet carefully.
8. Remove the lancet from the lancing device. Discard the used lancet properly in accordance with
local, state, and federal law.
Obtaining a blood sample
18
1. After obtaining a blood sample, place the drop onto the test well of the Test Strip. Blood is automati-
cally drawn into the Test Strip.
2. As soon as enough blood has lled the Conrmation Window (see gure) of the Test Strip, the
Meter will beep and begin counting down from 5 to 1. Your blood glucose result will appear on the
LCD display and will be stored into the Meter memory automatically.
Note: To ensure accurate results,
make sure the Conrmation Window
of the Test Strip is completely lled
with your blood sample.
Easy Step
Applying a blood sample to the Easy Step Test Strip
3. After the test result appears, if no further tests are performed, the Meter will auto-
matically shut off after 4 minutes.
4. After nishing the test, you can push the strip eject button to remove the used strip
or use a tissue to remove Test Strip from the Meter for proper disposal.
19
Warning: Always discharge the used test strip into suitable waste container.
Please DO NOT point the test strip at people or animal when ejecting, and
avoid pointing at eyes, nose, and mouth while test strip is in load position.
Easy Step

1. The test results range between 20 to 600 mg/dL (1.1 to 33.3 mmol/l). If a “HI” mes-
sage appears on the display, your Meter has detected that your blood glucose level
is higher than 600 mg/dL(33.3 mmol/l). It is suggested that you review your testing
procedure and test again with a new Test Strip to conrm the result. If the same result
occurs, consult your healthcare professional immediately. (Fig.13)
2. If a “LO” message appears on the display, your Meter has detected that your blood
glucose level is lower than 20 mg/dL (1.1 mmol/l). It is suggested that you review
your testing procedure and test again with a new Test Strip to conrm the result. If the
same result occurs, consult your healthcare professional immediately. (Fig.14)
(Fig.13)
(Fig.14)
HI and LO readings
20
The Easy Step Meter automatically stores the 300 most recent blood glucose results with date and
time in its memory. It also provides you with a consecutive 7/14/30-day average of your blood glucose
test results.
Read 300 test results
1. Press the M button to turn on the Meter. All segments of the LCD display will ap-
pear. The date and time will appear rst, and the most recent result will be shown
on LCD display.
2. Press S button, the meter will recall the last 300 test result accordingly. When the
memory is full, the oldest result will be removed and replaced with the newest
result. To exit the memory mode, press M button at anytime to turn off the meter
or Meter will shut down automatically after 4 minutes with no further action.
Easy Step
21
Memory Features

To record your results
We have provided a log book for your recording convenience. To learn more about how to record
your results, please refer to the log book for further instructions.
Read control solution and average test results
1. Press S button, the control solution result will be shown on display.*
2. Press and release S button, the consecutive 7/14/30-days pre-meal and post-
meal average test results will be shown on display accordingly.*
3. At the end of the memory, “000” will show on the display. Then press S button
again or press M button at any time to turn off the meter.
Note: * If there is no test result during this stage, the next test result will directly ap-
pear on the display. The consecutive 7/14/30-day pre-meal and post-meal average
is calculated from the blood glucose results obtained during the last consecutive
7/14/30-day.
22
1. Obtain the required software and cable
For order information please call Home Aide Customer Service or visit website of www.homeaide.
us.
2. Install the software on a computer
Follow the instructions provided with software to install the software.
3. Get ready to transfer test results
Connect the interface cable to the data port located on the side of the meter with the meter turn
off. Then connect the other end of interface cable to a serial port on your computer. The “PC” will
appear on the display indicating that the meter is in the communication mode.
4. Transfer data.
Follow the instructions provided in the software to download the results from the meter. After nish-
ing the data transfer, press M button or remove interface cable to turn off the meter.
Note: While in the communication mode, you will be unable to perform a blood glucose test. If the
meter is not in the PC link mode, it will not respond to computer commands.
You can use your meter with Easy Step Health Management Software to transfer test results to your
personal computer.
Transfer Test Results to a Computer
23

1. Handle the Meter with care. Dropping or throwing the Meter may cause damage to the device.
2. Do not expose the Meter, Test Strips, and Control Solution to extreme conditions, such as high
humidity, heat, freezing cold or dust.
3. Always wash hands with soap and water and rinse and dry completely before handling the Meter
and Test Strips.
4. When cleaning the Meter, gently wipe the exterior surface using a damp soft cloth. DO NOT USE
ANY ORGANIC SOLVENT for cleaning.
5. The Meter should be stored at room temperature in a dry and clean space. DO NOT STORE IN
DIRECT SUNLIGHT OR AREAS WITH HIGH HUMIDITY AND/OR DUST. It is advised that you
store the Meter and its accessories into the provided carrying case.
For healthcare professionals using this system on multiple patient, please be aware that all items that come in contact
with human blood should be handled as potential biohazards. Users should follow the guidelines for prevention of
blood-borne transmittable diseases in a healthcare setting for potentially infectious human blood specimens as recom-
mended in the National Committee for Clinical Laboratory Standards, Protection of Laboratory Workers from Instrument
Biohazards and Infectious Disease Transmitted by Blood, Body Fluids and Tissue: Approved Guideline.
NCCLS document M29-A [ISBN 1-56238-339-6].
Care and Storage
24
DISPLAY WHAT IT MEANS ACTION
System check for verifying that all
segments of the Meter are function-
ing.
No Action Necessary.
This is the code number in use. No Action Necessary.
The system is ready to accept a blood
sample.
You may now apply a blood sample.
Press M button to set pre-meal or
post-meal.
Display Messages
The system is ready to accept a
Control Solution sample.
You may now apply a drop of Con-
trol Solution sample.
25

DISPLAY WHAT IT MEANS ACTION
Meter detects blood glucose level is
higher than 600 mg/dL(33.3 mmol/l).
Indicates high blood glucose level. Re-
peat test. If result still occurs, consult
your physician immediately.
Meter detects blood glucose level is
lower than 20 mg/dL (1.1 mmol/l).
Indicates low blood glucose level. Re-
peat test. If result still occurs, consult
your physician immediately.
Result may be larger variation.
Move to a cooler environment (50
- 104˚F or 10 - 40˚C ) and wait 15
minutes before re-testing.
Temperature is high during the test
procedure.
Result may be larger variation.
Move to a warmer environment (50
- 104˚F or 10 - 40˚C) and wait 15
minutes before re-testing.
Temperature is low during the test
procedure.
26
DISPLAY WHAT IT MEANS ACTION
Temperature is too high to perform
the test.
Repeat the test in a cooler setting
(50 - 104˚F or 10 - 40˚C). Wait 15
minutes before re-testing.
Temperature is too low to perform
the test.
Repeat the test in a warmer set-
ting (50 - 104˚F or 10 - 40˚C).
Wait 15 minutes before re-testing.
An error message indicating a prob-
lem with the Test Strip.
Review the instructions and try
again with a new Test Strip.
An error message indicating a prob-
lem with the Meter.
Press “reset” button and check the
meter again. If the problem per-
sists, contact Customer Service
for help.
27

Battery power is low. Meter will
provide approximately 50 more
measurements.
Replace with a new 3-Volt lithium
battery (CR-2032).
Battery power is too low for further
usage.
Replace with a new 3-Volt lithium
battery (CR-2032) immediately.
All testing values recorded in the
memory have been shown.
Press M or S button or wait for 4
minutes to turn off the meter.
DISPLAY WHAT IT MEANS ACTION
The setting alarm is ringing to
remind of doing the blood glucose
test.
Press M or S button to shut off or
the alarm will turn off automatically
after 30 sec.
28
The meter is in the PC communica-
tion mode.
Follow the instructions provided in
the software to download the test
results from the meter.
DISPLAY
Other problems hat may occur
WHAT IT MEANS ACTION
Action
The Test Strip has not been inserted into the
Meter properly.
Defective Test Strip.
Insufcient blood sample.
Test Strip remains in the test port for more
than 4 minutes prior to testing.
LCD display on the Meter is blank when trying
to perform a test.
Review the instructions and re-insert the Test
Strip correctly (white side face up).
Replace with a new Test Strip.
Repeat the test with new Test Strip.
Meter will automatically turn-off. Re-insert the
Test Strip to the test port.
Contact Home Aide Customer Service for help.
29

Operating Conditions:
Hematocrit:
Test Sample:
Sample Volume:
Measuring Unit:
Measuring Range:
Test Time:
Memory Capacity:
Average:
External Output
Power supply:
Battery Life:
Dimension and Weight:
50°F - 104°F(10°C - 40°C) and 10 - 90% RH
35 - 55%
Capillary Whole Blood from Fingertip, Palm and Forearm
>0.5 uL
mg/dL or mmol/L
20 - 600 mg/dL (1.1 - 33.3 mmol/L)
5 sec
300 most recent results
7/14/30 days average results
USB data port
One 3-Volt lithium battery (CR-2032)
Approximately 1000 tests
79 x 60 x17 mm ; 55 g
Specications
30
Limitations of the Procedure
Caution: The Easy Step System is designed for in vitro use only and is not intended to test on new-
borns.
The Easy Step Test Strips are designed for use with fresh capillary whole blood samples obtained
from the ngertip, palm and forearm. False results may occur when performing the test while severely
dehydrated, severely hypotensive, in shock or in a hyperglycemic-hyperosmolar state. If you believe
you are suffering from any of the above symptoms, consult a healthcare professional immediately.
Service and Warranty
IMPORTANT: The Easy Step Blood Glucose Monitoring System is designed for in vitro diagnostic
use only. Home Aide cannot endorse the performance of the Easy Step System when used with
Test Strips other than those designed for the Easy Step Meter. The Easy Step System manufacturer
warranty is valid only when used properly within the guidelines of the provided User’s Manual and is
invalid when the Easy Step System and Easy Step Test Strip are used improperly.
31

Warranty
Home Aide guarantees that this device will be free of defects in materials and workmanship for a
period of three years from the date of original purchase. During the stated three-year period, our
company shall repair or replace any Easy Step Meter found defective with a new Easy Step Meter.
This warranty does not apply to the performance of a Easy Step Meter that has been accidentally
damaged, altered, misused, tampered with or abused in any way. In no event shall our company be
liable to the purchaser or any other person for any incidental, consequential, or punitive damages
arising from or in any way connected with the purchase or operation of the Easy Step Meter or its
parts.
For manufacturer warranty services, purchaser must contact Home Aide for help.
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Keep dry Keep away from sunlight
In Vitro Diagnostics Medical Device
Caution, consult accompanying documents
Read Instructions for use
Customer Service
If you have any questions or concerns regarding this product and or its operation, or any
attempt to correct a problem fails, please call our Customer Service. Our trained special-
ists will be happy to assist you, train you, or even reafrm your results.
Customer Service Hotline:
1-800-915-0116
website: www.homeaide.us
When you call our Customer Service, please have your Easy Step Meter, Easy Step Test
Strip and all other system supplies available. This will allow us to answer any of your ques-
tions with speed and efciency.
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