Home HME020379N User manual

Thank you for selecting our quality appliance. Please be sure to read this user manual carefully before using. Any question, please contact the professional service for help.
12,000/14,000 BTU
QUIET PORTABLE
AIR CONDITIONER
HME020379N
HME020235N

BEFORE FIRST USE:
To prevent any internal damage, it is very important to
keep refrigeration units (like this one) upright throughout
their journey. Please leave it standing upright and outside
the box for 24 HOURS before plugging it in.
Important Safety Instructions 6-7
Parts Description 8
Operation 9-14
Remote Control 15-21
Maintenance 22
Troubleshooting 23
Warranty 24
Manufacturing Info 25
Warning 25
Contact Us 25
Additional Info 25
TABLE OF CONTENTS

on bringing home your new appliance!
Congratulations
Don’t forget to register your product at homelabs.com/reg
for updates, coupons, and other relevant information.
Although greatly appreciated, product registration is not
required to activate any warranty.

6 7
When using your hOme™14,000 BTU Portable Air Conditioner, basic safety precautions should always be followed to reduce the risk

THIS SYMBOL INDICATES THAT IGNORING INSTRUCTIONS MAY CAUSE DEATH OR SERIOUS INJURY.
• Use this appliance only for its intended purpose as described in this manual.
• Installation must be performed according to the installation instructions. Improper installation can cause water leakage,

• 

• Make sure that the outlet you are using is grounded and has the appropriate voltage. The power cord is equipped with a three-prong
grounding plug to protect against shock. Voltage information can be found on the side of the unit, behind the grille.
• 
• The appliance must be kept free from obstruction to ensure proper function and to mitigate safety hazards.
• DO NOT modify the length of the power cord or use an extension cord to power the unit. DO NOT share a single outlet with other

• Turn off the appliance when not in use.
• DO NOT install the air conditioner in a wet room, such as a bathroom or laundry room. Too much exposure to water can cause
electrical components to short circuit.
• 
• The air conditioner has wheels to facilitate moving. Do not use the wheels on thick carpet or to roll over objects,
as these could cause tipping.
• DO NOT operate the air conditioner if it has been dropped or damaged.
• Do not touch the air conditioner with wet hands.
• DO NOT allow children to play with the air conditioner. Children must be supervised around the air conditioner at all times.
• If the air conditioner is knocked over during use, turn it off and unplug it from the main power supply immediately.
Visually inspect it to ensure there is no damage. If you suspect the appliance has been damaged, contact a technician
or our customer service team for assistance.
• In a thunderstorm, power off the air conditioner to avoid damage due to lightning.
• Do not remove any fastened covers.
• Never use this appliance if it is not working properly, or if it has been dropped or damaged.
• Do not run the cord under carpeting. Do not cover the cord with throw rugs, runners, or similar coverings. Do not route the

• Do not operate the unit with a damaged cord, plug, power fuse, or circuit breaker. Discard the unit or return it to an authorized

• 
• The appliance should be installed in accordance with national wiring regulations.
• Contact an authorized service technician for repair or maintenance of this unit.
• Contact an authorized installer for installation of this unit.
• Do not cover or obstruct the inlet or outlet grilles.
• Do not use this product for functions other than those described in this instruction manual.
• Before cleaning, turn off the power and unplug the unit.
• Disconnect the power if a strange sound, smell, or if smoke comes from the appliance.
CAUTION
WARNING
IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
For Indoor Use Only
• This appliance is not intended for use or maintenance by children or persons with reduced physical, sensory, or mental
capabilities or lack of experience and knowledge, unless they have been given supervision or instruction about the use of the
appliance by a person responsible for their safety.
• Children should be supervised to ensure that they do not play with the appliance.
• 
to avoid a hazard.
• Prior to cleaning or other maintenance, the appliance must be disconnected from the main power plug.
WARNING: To prevent death or injury to the user or other people and property damage, the following instructions
must be followed. Incorrect operation due to the ignoring of instructions may cause death, bodily harm, or
property damage.

8 9
ACCESSORIES DESCRIPTION QUANTITY
Unit Adapter 1 pc
Exhaust Hose 1 pc
Window Slider Adapter 1 pc
Bolt 1 pc
Window Slider A 1 pc
Window Slider B 1 pc
Foam Seal A (Adhesive) 2 pc
Foam Seal B (Adhesive) 2 pc
Foam Seal C 1 pc
Security Bracket and 2 Screws 1 set
Drain Hose 1 pc
Power Cord Wrap (must attach to back of unit) 1 pc
Remote Control and Battery 1 set
Your installation location should meet the following requirements:
• Make sure that you install your unit on an even surface for minimal noise and vibration.
• The unit must be installed near a grounded plug and the Bottom Tray Drain Outlet (on the back of the unit) must be accessible.
• The unit should be located at least 30cm (12 inches) from the nearest wall to ensure the proper air conditioning effect.
• DO NOT cover the Intakes, Outlets, or Remote Signal Receptor of the unit, as this could cause damage to the appliance.
ACCESSORIES
PARTS DESCRIPTION OPERATION
INSTALLATION
WINDOW INSTALLATION KIT
Window Slider
Adapter
Exhaust Hose Assembled Exhaust Hose
Hook
Adapter
Hole Seat
Lower Groove
Upper Air Filter
Air Outlet
Power Plug SocketPower Plug Socket
Upper Air
Intake
Lower Air Filter
Power Cord Wrap
Lower Air Intake
Power Cord Outlet
Bottom Tray Drain Outlet
BACK
Drain Outlet
Control Panel
Air Outlet Door
Panel
Wheels
Handle
(Both Sides)
FRONT
30cm
(12 inches)
30cm
(12 inches)
50cm
(19.7 inches)
TOOLS NEEDED:• Medium Philips screwdriver
• Tape measure or ruler
• Knife or scissors
• Saw (optional, to shorten Window Slider Adapter for narrow windows)
Step One: Preparing the Exhaust Hose Assembly
Keep the gray, foam tabs on each corner of the Window Slider Adapter in place as assembled. Press the Exhaust Hose into the Window
Slider Adapter and Unit Adapter. They will clamp together automatically by the elastic buckles of the adapters. You will hear all 4 corners
click once the unit is properly assembled.
Step Two: Installing the Exhaust Hose Assembly to the Unit
Insert the Unit Adapter (the Unit Adapter hook should remain right-side up) of the Exhaust Hose assembly into the lower groove of the air
outlet while the hook of the adapter is aligned with the air outlet. Slide down the Unit Adapter. The hose will slide in and lock in place.
Unit Adapter
Make sure the adapter is inserted into
the lower groove of the air outlet.
NOTE: All the illustrations in the manual are for the purpose of explanation only. Your appliance may be slightly different.

10 11
Step Three: Preparing the Adjustable Window Slider
1. Based on the size of your window, adjust the size of the Window Slider.
2. If the length of the window requires two window sliders, use the bolt to fasten the window sliders once they are
adjusted to the proper length.
NOTE: 
NOTE: Once the Exhaust Hose assembly and Adjustable Window Slider are prepared, choose from one of the following
two installation methods.
INSTALLATION
OPERATION
INSTALLATION
POWER CORD WRAP
OPERATION
Window Slider A
Bolt
Window Slider B
NOTE: To ensure proper functioning, DO NOT over-extend or bend the hose. To ensure the exhaust system works properly,
make sure that there is no obstacle around the air outlet of the Exhaust Hose (in the range of 500mm).
Type 1: Hung Window Installation
1. Cut Foam Seal A and B strips to the proper lengths and remove the adhesive backing. Attach them to the window sash and frame as shown.
2. Insert the window slider assembly into the window opening.
3. Cut the non-adhesive Foam Seal C strip to match the width of the window. Insert the seal between the glass and the window frame to
prevent air and insects from getting into the room.
4. If desired, install the security bracket with 2 screws as shown.
5. Insert the Window Slider Adapter into the hole of the Window Slider.
Type 2: Sliding Window Installation
1. Cut Foam Seal A and B strips to the proper lengths and remove the adhesive backing. Attach them to the window sash and frame as shown.
2. Insert the Window Slider assembly into the window opening.
3. Cut the non-adhesive Foam Seal C strip to match the width of the window. Insert the seal between the glass and the
window frame to prevent air and insects from getting into the room.
4. If desired, install the security bracket with 2 screws as shown.
5. Insert the Window Slider Adapter into the hole of the Window Slider.
Foam Seal B
(Adhesive type-shorter)
Foam Seal A
(Adhesive Type)
A
B
(if required)
Foam seal C
(Non-adhesive type)
2 Screws
Security Bracket
Foam seal C
(Non-adhesive type)
Foam seal A
(Adhesive type) Window slider A
Window slider B
(if required)
2 Screws
Security
Bracket
Power Cord Wrap
Attach Power Cord Wrap to back of unit.

12 13
COOL OPERATION
-Press the MODE button until the "COOL" indicator light illuminates.
-Press the ADJUST button "+" or "-" to select your desired room temperature. The temperature can be set within

-Press the "FAN SPEED" button to choose the fan speed.
DRY OPERATION
-Press the MODE button until the "DRY" indicator light illuminates.
-Under this mode, you cannot select fan speed or adjust the temperature. The fan motor operates at LOW speed.
-Keep windows and doors closed for the best dehumidifying effect.
-You can set the humidity level as the unit has a humidity sensor. Put the Drain Hose in the Drain Outlet for the best dehumidifying effect.
You don't have to connect the duct to the window.
AUTO OPERATION
-When you set the air conditioner in AUTO mode, it will automatically select cooling or fan only operation, depending on what temperature

-The air conditioner will adjust the room temperature automatically to your set temperature.
-Under AUTO mode, you are not able to select the fan speed.
FAN OPERATION
-Press the MODE button until the "FAN" indicator light illuminates.
-Press the FAN SPEED button to choose the fan speed. The temperature cannot be adjusted.
-Do not put the duct to the window.
TIMER OPERATION
-When the unit is on, press the Timer button to initiate the Auto-off program, and the TIMER OFF indicator light will illuminate. Press the
UP or DOWN button to select the desired Auto-off time. Press the TIMER button again within 5 seconds, and the Auto-on program will be
initiated and the TIMER ON indicator light will illuminate. Press the UP or Down button to select the desired Auto-on time.

-Press and hold the UP or DOWN button to change the Auto time by 0.5-hour increments for up to 10 hours, then at 1-hour increments
for up to 24 hours.
-If there is no operation in 5 seconds, the system will automatically revert back to display the previous temperature setting.
-Turning the unit ON or OFF at any time or adjusting the Timer setting to 0.0 will cancel the Timer program.
-When a malfunction occurs, the Timer program will be canceled.
SLEEP/ECO OPERATION


returns to the original temperature. The unit will continue to operate as originally programmed.
NOTE: This feature is unavailable under FAN or DRY mode.
OPERATION INSTRUCTIONS
OPERATION
CONTROL PANEL
OPERATION
OTHER FEATURES
AUTO-RESTART
If the unit shuts off unexpectedly due to a power outage, it will restart with the previous function setting automatically
when the power resumes.
WAIT FOR 3 MINUTES BEFORE RESUMING OPERATION
After the unit stops working, do not restart operation for the next 3 minutes to protect the unit.
Operation will automatically start again after 3 minutes.
AIR FLOW DIRECTION ADJUSTMENT

-When the Power is ON, the Air Outlet Door opens fully.
-Press the SWING button on the panel or Remote Control to initiate the Auto swing feature.
The Air Outlet Door will swing up and down automatically.
-Please do not adjust the Air Outlet Door manually.
NOTE: The unit can be operated by use of the control panel or the Remote Control.
Expect a 1-second delay when using the Remote Control to operate.
SWING BUTTON: Press to initiate the Auto swing
feature. When the operation is ON, you can choose to
press it to stop the Air Outlet Door at the desired angle.
A complete swing takes about 30 seconds for the Air
Outlet Door to move from the bottom to the top.
FAN BUTTON: Press to control the fan speed. Press to
select the fan speed; LOW, HIGH and AUTO. The fan
speed indicator light illuminates under different fan
settings except for AUTO speed. When you select AUTO
fan speed, all the fan indicator lights will turn dark.
TIMER BUTTON: Press it to initiate the AUTO ON start
time and AUTO OFF stop time program, in conjunction


SLEEP(ECO)/FILTER BUTTON: Press it to initiate the


light will illuminate to remind you to clean the Air Filter

for 3 seconds to cancel the reminder.
MODE BUTTON: This button allows you to select the
appropriate operating mode. Each time you press the
button, a mode is selected in a sequence that goes
from AUTO, COOL, DRY and FAN. The mode indicator
light will illuminate under the different mode settings.
NOTE: On the DRY mode, you can adjust the humidity
for models with the humidity sensor.
UP (+) AND DOWN (-) BUTTONS: This button allows



0–24hrs. You can also adjust the humidity level in a
range of 35%RH (Relative Humidity) to 85%RH
(Relative Humidity) in 5% increments.
NOTE: To convert the displaying temperature between
Fahrenheit and Celsius, press and hold the Up and
Down buttons at the same time for 3 seconds.
POWER BUTTON: 
LED DISPLAY: Shows the set temperature in °C or °F,
the Auto-timer settings, and the humidity settings.
When using DRY and FAN modes, it shows the room
temperature.
INDICATOR LIGHTS
Degrees Fahrenheit
High fan
Low fan
Sleep mode
Humidity
Timer on
Timer off
Dry mode
Auto mode
Fan mode
Cool mode
Degrees Celsius
Filter light
FAN
TIMER
SLEEP
MODE
POWER
SWING

14 15
OPERATION
WATER DRAINAGE

mender) with ¾" hose (locally purchased). For the models without the drain connector, just attach the Drain Hose to the hole. Place

-When you set the humidity level, put the Drain Hose in the water outlet for the best dehumidifying effect. You don't have to connect
the duct to the window.
NOTE: Make sure the hose is secure so there are no leaks. Place the hose directly toward the drain, making sure that there are no



-When the water level of the bottom tray reaches a predetermined level, the unit beeps 8 times and the digital display shows "P1".

is normal). Carefully move the unit to the drain location, remove the bottom drain plug, and let the water drain away. Reinstall the
bottom drain plug and restart the machine until the "P1" symbol disappears. If the error repeats, call a service agent or a professional
to repair the unit.
NOTE:
Remove the
upper drain plug
Continuous
drain hose
REMOTE CONTROL
Applied Model: HME020379N, HME020235N

Signal Receiving Range: 8m
Operating environment: -5C~60C (23F~140F)
Before you begin using your new air conditioner, make sure to familiarize yourself with its remote control. For instructions on how to operate
your air conditioner, refer to the How to Use Basic Functions section of this manual.
ON/OFF
Turns the unit on or off.
TEMP
Increases temperature in 1°C
(1°F) increments.
Max 30°C (86°F) .
TEMP
Decreases temperature in
1°C (1°F) increments.
Min 17°C (62°F).
SHORTCUT
Sets and activates your
favorite pre-settings.
TIMER ON
Sets timer to turn the unit
on.
TIMER OFF
Sets timer to turn the unit
off.
FAN SPEED
Selects fan speeds in the
following order:
AUTO → LOW → HIGH
NOTE: MED is optional.
SLEEP
Saves energy during
sleeping hours.
SWING
Starts and stops
air outlet door
movement.
LED
Turns LED display on and off.
If you are sensitive to light
when you go to sleep, you
can press the LED button to
turn off the LED display. Press
the button again to turn it on.
MODE
Scrolls through operation
modes as follows:
AUTO → COOL → DRY →
FAN
On/Off
Mode Timer
On
Short
cut
Timer
Of
f
Fan
Temp
Sleep Swing LED
SPECIFICATIONS & FUNCTION BUTTONS

16 17
REMOTE CONTROL
REMOTE CONTROL LED SCREEN
REMOTE CONTROL
HANDLING THE REMOTE CONTROL
SPECIAL NOTE
Button designs on your unit may differ from the example shown. If the unit does not have a
particular function, pressing that function button on the remote control will have no effect. When
there are differences between the remote control illustrationremote control illustration and the USER MANUAL on function
description, the description on the USER MANUAL should prevail.
INSERTING AND REPLACING BATTERIES
Your remote control comes with two AAA batteries. Put the batteries in the remote control before
use: 1. Slide the back cover from the remote Control downward to open the battery compartment.
2. Insert the batteries. Be careful to match the (+) and (-) ends of the batteries with the symbols
inside the battery compartment. 3. Slide the battery cover back to close.
BATTERY NOTES
For optimum performance and safety,do not mix old and new batteries, or batteries of different
types. Do not leave batteries in the remote control if you don’t plan on using the device for more
than 2 months.
BATTERY DISPOSAL
Do not dispose of batteries as unsorted municipal waste. Refer to local laws for proper disposal of
batteries.
TIPS FOR USING REMOTE CONTROL
• The remote control must be used within 8 meters of the unit.
• The unit will beep when the remote signal is received.
• Curtains and direct sunlight can interfere with the infrared signal receiver.
• Remove batteries when the remote control is not intended to be used for 2 months.
MODE display
Displays the current
mode, including:
AUTO
COOL
DRY
FAN
Transmission Indicator
Lights up when sending
signal to the unit.
ON/OFF display
Appears when the unit is
turned on, and disappears
when it is turned off.
TIMER ON display
Displays when TIMER
ON is activated.
TIMER OFF display
Displays when TIMER
OFF is activated.
Baery display
Low battery
detection.
SLEEP display
Displays when
SLEEP function
is activated.
FAN SPEED display
Displays selected FAN SPEED:
HIGH or LOW
The display is blank when on
AUTO.
Temperature/Timer display
Displays the set temperature by default, or timer setting
when using TIMER ON/OFF functions.
Temperature range: 17-30C (62F-86F)
Timer setting range: 0-24 hours
The display is blank when operating in FAN mode.

18 19
REMOTE CONTROL
SETTING THE TIMER FUNCTION
REMOTE CONTROL
HOW TO USE THE BASIC FUNCTIONS
COOL OPERATION
1. Press the MODE button. Select COOL mode.
2. Set your desired temperature using the TEMP or TEMP button.
3. Press the FAN button to select the fan speed: AUTO, LOW, or HIGH.
4. Press the ON/OFF button to start the unit.
SETTING TEMPERATURE
The operating temperature range for units is 17-30C (62F-86F). You can increase or decrease the set
temperature in 1C (1F) increments.
AUTO OPERATION
In AUTO mode, the unit will automatically select the COOL, FAN, or DRY mode based on the set temperature.
1. Press the MODE button to select AUTO mode.
2. Set your desired temperature using the Temp or Temp button.
3. Press the ON/OFF button to start the unit.
NOTE: FAN SPEED cannot be adjusted in AUTO mode.
DRY OPERATION (DEHUMIDIFYING)
1. Press the MODE button to select DRY mode.
2. Set your desired temperature using the Temp or Temp button.
3. Press the ON/OFF button to start the unit.
NOTE: FAN SPEED cannot be adjusted in DRY mode.
FAN operation
1. Press the MODE button to select FAN mode.
2. Press FAN button to select the fan speed: AUTO, LOW, or HIGH.
3. Press the ON/OFF button to start the unit.
NOTE: Temperature cannot be adjusted in FAN mode. As a result, there will be no temperature information on
your remote control.
Your air conditioning unit has two timer-related functions:
TIMER ON- sets the amount of time after which the unit will automatically turn on.
TIMER OFF- sets the amount of time after which the unit will automatically turn off.
TIMER ON function
The TIMER ON function allows you to set a period of time after which the unit will automatically turn on.
1. Press the TIMER ON 
will appear on the display.
NOTE: This number indicates the time countdown that you want the unit to turn on. For example, if you
set TIMER ON
2. Press the TIMER ON button repeatedly to set the time when you want the unit to turn on.
3. Wait 2 seconds. The TIMER ON function will be activated. The time display on your remote control will
then change to the temperature display.
Example: Setting your air
conditioner to turn on after
2.5 hours.
TIMER OFF function
The TIMER OFF function allows you to set a period of time after which the unit will automatically turn off.
1. Press the TIMER OFF
hours) will appear on the display.
NOTE: This number indicates the time countdown that you want the unit to turn off. For example, if you
set TIMER OFF
2. Press the TIMER OFF button repeatedly to set the time when you want the unit to turn off.
3. Wait 2 seconds. The TIMER OFF function will be activated. The time display on your remote control
will then change to the temperature display.
NOTE:
When setting the TIMER ON or TIMER OFF functions for up to 10 hours, the time
will increase in 30-minute increments with each press. Between 10 hours and
24 hours, it will increase in 1-hour increments. The timer will revert to zero after

Example: Setting your air
conditioner to turn off after
5 hours.
Continue to press
TIMER ON or
TIMER OFF until
desired time is
reached.

20 21
REMOTE CONTROL
HOW TO USE THE ADVANCED FUNCTIONS
REMOTE CONTROL
SETTING THE TIMER FUNCTION
Example 2: Setting the unit to turn on after 6 hours, work for 2 hours, then turn off automatically. Follow the steps below:
NOTE:
-The button design might be different from the actual one you purchased.
-All the functions described are based on the unit. If the unit is designed without a particular feature,
nothing will happen when pressing the relative button on the remote control.
-When there are differences between the remote control illustrationthe remote control illustration and the USER MANUAL on function
description, the description on the USER MANUAL should prevail.
-The device complies with the local and national regulations.local and national regulations. 
NMB-3(B). In the USA, this device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
-This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures: Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on


could void user authority to operate the equipment.
SLEEP Function
Used to decrease energy use while
you sleep.
Note: The SLEEP function is not
available in FAN or DRY mode.
SHORTCUT function
Used to restore the current
settings or resume previous
settings.
Press this button when the
remote control is on and the
system will automatically revert
back to the previous settings,
including operating mode,
setting temperature, fan speed
and sleep feature (if activated).
If pressed for more than 2
seconds, the system will
automatically restore the
current operational settings,
including operating mode,
setting temperature, fan speed,
and sleep feature (if activated).
SWING Function
Used to stop or start the air outlet
door movement and set the desired

pressing for more than 2 seconds,
the air outlet door auto swing
feature will be activated.
Seing both TIMER ON and TIMER OFF at the same time
Keep in mind that the time periods you set for both functions refer to hours
after the current time.
Example 1: If the current time is 1:00 PM, and you want the unit to turn on
automatically at 7:00 PM, work for 2 hours, then automatically turn off at
9:00 PM.

22 23
MAINTENANCE
WARNING:
-Always unplug the unit before cleaning or any repairs.

-DO NOT wash the unit under running water.
-DO NOT operate the unit if the power supply was damaged during cleaning. A damaged power cord must be replaced with a
new cord from the manufacturer.
Clean the Air Filter
CAUTION: 
Maintenance Tips

-The Water Collection Tray should be drained immediately after P1 error occurs, and before storage to prevent mold.

Clean the Unit
Clean the unit with a damp cloth and mild detergent. Dry the unit with a dry cloth.
Store the Unit When Not in Use
-Drain the water collection tray by following the instructions in the previous sections.
-Run the appliance on FAN mode for 12 hours in a warm room to dry and prevent mold.
-Turn off the unit and unplug it.

-Remove the batteries from the Remote Control.
-Be sure to store the unit in a cool and dark place. Exposure to direct sunlight or extreme heat can shorten the lifespan
of the unit.
DESIGN AND COMPLIANCE NOTES
Design Notice

subject to change without prior notice.
Energy Rating Information
The Energy Rating for this unit is based on installation using an unextended Exhaust Hose without a Window Slider Adapter (as
shown in the Installation section of this manual).
Exhaust Hose Installation
The Exhaust Hose and adapter must be installed or removed in accordance with the usage mode.
For COOL or AUTO mode, the Exhaust Hose must be installed.
For FAN or DEHUMIDIFY mode, the Exhaust Hose must be removed.
Disposal
Do not dispose of this product as unsorted municipal waste. Collection of such waste separately for
special treatment is necessary.
It is prohibited to dispose of this appliance in domestic household waste.
For disposal, there are several possibilities:
• The municipality has established collection systems where electronic waste can be disposed free of charge.
• As old products contain valuable resources, they can be sold to scrap metal dealers.
Wild disposal of waste in forests and landscapes endangers your health. Hazardous substances leak into the

The unit does not turn on when

The unit does not cool well.
The unit is noisy and
vibrates often.
The unit makes a gurgling sound.
P1 Error Code
In COOL mode: the room temperature is lower
than the set temperature.

The Exhaust Hose is not connected or is blocked.
The unit is low on refrigerant.
Temperature setting is too high.
The windows and doors in the room are open.
The room area is too large.
There are heat sources inside the room.
The ground is not level.


inside the unit.
The Water Collection Tray is full.
Turn off the unit, drain the water from the
Water Collection Tray and restart the unit.
Reset the temperature to a lower degree.

to the instructions.
Turn off the unit, disconnect the hose, check for
blockage, and reconnect the hose.
Call a service technician to inspect the unit and
add refrigerant.
Decrease the set temperature.
Make sure all windows and doors are closed.
Double-check the cooling area.
Remove the heat sources if possible.


to instructions.
This is normal.
TROUBLESHOOTING
POSSIBLE CAUSES SOLUTION
PROBLEM
Error codes and protection code:
E1-Room temperature sensor error.
E2-Evaporator temperature sensor error.
E3-Condenser temperature sensor error.
E4-Display panel communication error.
P1-Bottom tray is full-Connect the drain hose and
drain the collected water.
NOTE: When one of the above malfunctions occurs, turn off the unit and check for any obstructions.
Restart the unit if the malfunction is still present. Contact the manufacturer, its service agent, or a similarly


24 25
WARRANTY
hOme™
hOme Technologies, LLC or an authorized reseller, with original proof of purchase and where a defect has arisen, wholly
or substantially, as a result of faulty manufacturing, parts, or workmanship during the warranty period. The warranty does
not apply where damage is caused by other factors, including but without limitation: (a) normal wear and tear; (b) abuse,

™; (e) commercial or non indoor use.
The hOme™warranty covers all costs related to restoring the proven defective product through repair or replacement of any

instead of repairing a defective product. HOme™’s exclusive obligation under this warranty is limited to such
repair or replacement.
A receipt indicating the purchase date is required for any claim, so please keep all receipts in a safe place. We recommend

not required to activate any warranty and product registration does not eliminate the need for the original proof of purchase.

those provided by hOme™, are used.
You may also arrange for service after the warranty expires at an additional cost.
These are our general terms for warranty service, but we always urge our customers to reach out to us with any issue,
regardless of warranty terms. If you have an issue with a hOme™product, please contact us at 1-(800)-898-3002, and
we will do our best to resolve it for you.

to country, or province to province. The customer may assert any such rights at their sole discretion.
WARNING
Keep all plastic bags away from children.
This manual is to be used with all items with the model number
HME020379N
MANUFACTURING INFO
ADDITIONAL INFO
SKU#: HME020379N, HME020235N

1-(800)-898-3002
CONTACT US
homelabs.com/chat
CHAT W ITH U S CALL U S
[email protected]
EMAIL U S
Because of a new federal test procedure for portable air conditioners, you may notice that the cooling capacity

This is due to changes in the test procedure, not to the portable air conditioners themselves.
What should I look for rst when purchasing a portable air conditioner?


determine the square footage of the room you want to cool by multiplying the room length by its width. You also
need to know the air conditioner's BTU (British Thermal Unit) rating, which indicates the amount of heat it can
remove from a room. A higher number means more cooling power for a larger room. (Be sure you are comparing
only newer models to each other—older models may appear to have a higher capacity, but are actually the same).

with high ceilings. After you have found the right cooling capacity for your room, you can look at other features.
Why is the cooling capacity lower on newer models than on older units?

which was changed just this year. Models manufactured before 2017 were tested under a different procedure
and cooling capacity is measured differently than in prior years’ models. So, while the BTUs may be lower,
the actual cooling capacity of the air conditioners has not changed.
What is SACC?

accordance with the DOE test procedure at title 10 Code of Federal Regulations (CFR) 430, subpart B,
appendix CC, and applicable sampling plans.
HOW TO STAY COOL WITH A NEW PORTABLE AIR CONDITIONER
HME020235N

© 2018 hOme Technologies, LLC
37 East 18 Street, 7th Floor
New York, NY 10003
For Indoor
Use Only
All rights reserved, hOme™. Printed in China.
1-800-898-3002
[email protected]
