homelabs HME010019N User manual

Ice
Maker
Thank you for purchasing our
appliance. Please be sure to
read the entirety of this user
manual carefully prior to using
this appliance. If you have any
questions regarding the use
of this product, please call
1-(800)-898-3002.
SKU: HME010019N
26 lb
Capacity

Before First Use
To prevent any internal damage, it is very important to
keep the unit upright throughout its journey. Please leave it standing
upright and outside the box for 24 HOURS before plugging it in.
In the event this product malfunctions, or you believe it is
defective, please contact Customer Service at homelabs.com/help,
1-(800)-898-3002 or [email protected] and hold onto the defective
product (pending further instruction). A defective product should
be clearly marked or stored where it cannot be used by mistake.
Failure to keep the product in its original quality from the time of
receipt may impede hOmeLabs’s ability to correct any legitimate
problem and may limit the extent to which hOmeLabs™
may provide recourse.
Before First Use
We recommend running the cleaning
program (See > Page 10) prior to
making ice for the first time.

Table of Contents
Important Safety Instructions....................... 6–7
Getting to know your Ice Maker....................8–9
Operating Procedures & Maintenance .......10–11
Troubleshooting ...................................................12
Warranty................................................................ 13
Warning.................................................................. 14
Contact Us ............................................................14

Don’t forget to register your product at homelabs.com/reg
for updates, coupons, and other relevant information.
Although greatly appreciated, product registration
is not required to activate any warranty.
on bringing home your new appliance!
Congratulations

6
Important Safeguards
When using your hOmeLabs Ice Maker (appliance), basic safety precautions should always be
followed to reduce the risk of fire, electrical shock, and/or injury to persons. Incorrect operation
due to ignoring instructions may cause harm or damage.
These words mean:
• All safety messages will tell you what the potential hazard is, how to reduce the chance of
injury, and tell you what can happen if the instructions are not followed.
• Read all instructions before using the appliance.
• Do not operate this or any other appliance with a damaged cord.
• If the cord is damaged, contact hOmeLabs customer service hotline at 1-(800)-898-3002 to avoid a
hazard.
• The appliance must be positioned so that the plug is accessible.
• Connect plug to properly polarized outlets only. No other appliance should be plugged into the
same outlet. Be sure that the plug is fully inserted into the receptacle.
• Do not run the power cord over carpeting or other heat insulators. Do not cover the cord. Keep
the cord away from traffic areas, and do not submerge in water or any other liquid.
• We do not recommend the use of an extension cord, as it may overheat and become a fire risk .
• Unplug the appliance before cleaning or making any repairs or servicing.
• Exercise caution and use reasonable supervision when appliance is used near children.
• Do not use your appliance outdoors. Place the appliance away from direct sunlight and make
sure that there is at least 4 inches (101 mm) of space between the back of your appliance and
wall. Keep a minimum distance of 4 inches (101 mm) on each side of your appliance free.
• Do not use any other liquid to make ice other than water.
• Do not clean your appliance with flammable fluids. The fumes can create a fire hazard or explosion.
• Do not tip your appliance over.
• If the appliance is stored in a cold environment, wait at least 3 (three) hours for the appliance
to warm to room temperature before plugging it in.
WARNING: The appliance must be placed on a flat firm surface
DANGER: Risk of fire or explosion. Flammable refrigerant used. Do not use mechanical
devices to defrost Ice Maker. Do not puncture refrigerant tubing.
DANGER: Risk of fire or explosion. Flammable refrigerant used. Appliance should only be
repaired by trained service personnel. Do not puncture refrigerant tubing.
CAUTION: Risk of fire or explosion. Flammable refrigerant used. Consult repair manual/
owner’s guide before attempting to install or service this product. All safety precautions
must be followed.
CAUTION: Risk of fire or explosion. Dispose of appliance in accordance with federal or
local regulations. Flammable refrigerant used.
CAUTION: Risk of fire or explosion if refrigerant tubing is punctured. Follow handling
instructions carefully. Flammable refrigerant used.
WARNING DANGER

7
The ice maker should be installed in accordance with the according to Manufacturer’s
instructions. Do not install Ice Maker in corridors or hallways of public buildings.
To minimize the risk of possible ignition due to incorrect parts or improper service, all
maintenance or servicing must be done by authorized service personnel.
IMPORTANT: The wires in this main leads are colored in accordance with the following code:
To avoid the appliance falling or tipping over, always place on a flat, sturdy surface. Damage may
occur if the appliance falls.
Important Safeguards
SAVE THESE INSTRUCTIONS
For Household Use Only
GREEN OR GREEN WITH
A STRIP YELLOW WHITE
Grounding Neutral Live
BLACK

8
Getting to know your Ice Maker
1. Ice Scoop
2. Full Sensor – Detects ice levels
3. Ice Basket
4. Water Tank – Located under Ice Basket
5. Top Cover with Transparent Window
6. Air Outlet
7. Water Drain Cap - Located at the front bottom side of the appliance
8. MAXIMUM WATER LEVEL - Remove the Ice Basket, to see the water level mark
3
2
1
4
5
6
7
8
PARTS OVERVIEW
IMPORTANT! Do not block Air Outlet.

9
Getting to know your Ice Maker
Use the Control Panel buttons to select the size of your ice and to power on the appliance. There
are 5 indicator lights (Water, Full, Power, Small, Large).
• ON/OFF BUTTON – The POWER LED will illuminate when you turn on the appliance with this
button.
• SELECT SIZE BUTTON – Click on this button to cycle through options and select the desired ice
size (LEDs: S-SMALL or L-LARGE).
• WATER LED – Illuminates when there is a water shortage in the tank.
• FULL LED – Indicates when your Ice Basket is full.
Control Panel
CONTROL PANEL FUNCTIONALITY
CONTROL PANEL DETAILS

10
1. Open the cover, remove the Ice Basket and pour water into the Tank. Keep water level below
the water level mark (See > Page 9) for location.
2. Press the “POWER” button on the control panel to begin the ice making cycle.
3. Select the ice cube size by pressing the “SELECT SIZE” button. If the room temperature
is lower than 60°F (15°C), it is recommended to select small in order to avoid ice sticking
together.
4. The ice making cycle lasts approx. 6 to 13 minutes, depending on selection of ice cube size and
the room temperature. The recommended room temperature is 50°F to 105°F (10°C to 40°C).
Operating Procedures & Maintenance
1. Remove all packaging materials from interior of the Ice Maker. Confirm Ice Basket and Ice
Scoop are inside. If any parts are missing, please contact Customer Service at homelabs.com/
help, 1-(800)-898-3002 or [email protected].
2. Remove the tape holding the Ice Shovel, Ice Basket, and Ice Scoop to the appliance.
3. Clean the Tank and Ice Basket with warm soap and water. Allow parts to dry completely.
4. Place the Ice Maker on a flat, even surface without direct sunlight and/or other sources of heat
(i.e., stove, furnace, radiator). For proper ventilation, ensure there is at least a 4 inch (101 mm)
gap between the appliance exterior and any surfaces nearby.
5. Wait one hour for the refrigeration fluid to settle, then plug in the appliance.
6. Leave appliance upright for 24 hours before initial power up.
• This appliance should be properly grounded for your safety. The power cord of this appliance
is equipped with a three-prong plug which couples with standard three prong wall outlets to
minimize the possibility of electric shock.
• Plug your appliance into a secure, properly installed, grounded wall outlet. Do not under any
circumstances, cut or remove the third (ground) prong from the power cord. Any questions
concerning power and/or grounding should be directed toward a certified electrician.
• This appliance requires a standard 110–120 V, 60 Hz electrical outlet with three-prong ground.
Ensure your Ice Maker is clean before making any ice.
NOTE: The appliance plug must be accessible.
NOTE: Use filtered water to limit the risk of contamination and reduce scale
buildup.
NOTE: Leave the Top Cover closed at all times except when adding water or
scooping out ice.
BEFORE FIRST USE
IMPORTANT POWER NOTICES
USING YOUR ICE MAKER

11
Operating Procedures & Maintenance
Before using your appliance, it is strongly recommended to clean it thoroughly.
1. Remove the Ice Basket from the appliance.
2. Clean the interior of the appliance with diluted detergent, warm water and a soft cloth.
3. Use the water to rinse the inside parts, and drain out the water by unplugging the drain cap on
front bottom of the appliance.
4. The outside of the appliance should be cleaned regularly with a mild detergent solution and
warm water.
5. Dry the interior and exterior of the appliance with a clean, soft cloth.
6. When the appliance is not in use for an extended period of time, drain water completely and
dry the interior of the appliance.
7. Clean the scoop regularly using warm soapy water and allowing it to dry before
using it again.
8. The Air Outlet on the ice machine should be checked regularly for dirt or dust build-up. With
the power off, use a soft dry brush to gently remove any build-up from the vents.
9. This ice maker does not have a cleaning function. If using a standard ice maker or freezer
cleaning solution, follow the instructions provided by the cleaning solution’s manufacturer.
You will use a normal ice making cycle. Use a normal ice making cycle and follow the cleaning
solution manufacturer’s instructions.
5. If water pump can’t inject water, the appliance will stop automatically, and the “WATER”
shortage indicator will turn on. Press “POWER” button, fill water up to the max water level mark
and press “POWER” button again to turn on the appliance. Allow the refrigerant liquid inside
the compressor to settle for at least 3 minutes before restarting.
6. The appliance stops when the Ice Basket is full and the ice “FULL” indicator is on.
7. Change water in the Water Tank every 24 hours to to limit mold and bacteria growth. If the
appliance won’t be used for an extended period to be used, drain all the water from the
appliance and ughly to avoid damage to the appliance.
NOTE: Do not immerse the ice maker in water or any other liquid.
WARNING: Direct sunlight or sunlight reflection may cause infrared sensor malfunction.
If the appliance doesn’t stop even when ice cubes obstruct the sensor, move the appliance
away from sunlight.
NOTE:
• Always use the scoop to remove ice from the machine, do not use your hands or fingers
as it may contaminate the ice machine.
• Do not return ice into the ice maker, it can introduce dirt and germs into the machine.
CLEANING AND MAINTAINING YOUR ICE

12
PROBLEM POSSIBLE CAUSE
WATER shortage
indicator is on.
Lack of Water.
Ice making
cycle is normal
but no ice is
being formed.
Room temperature or
water temperature in
inner tank is too high.
Refrigerant in cooling
system is leaking.
Pipe in the cooling
system is blocked.
FULL indicator
is on.
Basket is full of ice.
Ice cubes are
sticking
together.
The ice making cycle
is too long.
Water temperature in
inner tank is too low.
SOLUTION
Stop the appliance, by pressing the “ON/
OFF” button. Fill Tank with water, and
press “ON/OFF” button again to restart
the appliance.
Stop the appliance by pressing the “ON/OFF”
button, and restart it when the ice blocks
melt. Select the small size ice cube selection.
Replace the water. Temperature of water
recommended at 40°F–90°F (4°C–32°C).
The room temperature should be:
50°F–105°F (10°C–40°C),
The water temperature should be:
40°F–90°F (4°C–32°C)
Contact hOmeLabs Customer Service at
1-(800)-898-3002
Contact hOmeLabs Customer Service at
1-(800)-898-3002
Remove ice from ice basket. Continuously
hold “SELECT SIZE” button for 5 seconds,
the appliance can make 10 even cycles of
ice even when “FULL” indicator is on.
Troubleshooting
Mold
Water leakage
Various causes
Drain Cap is not in
place.
If you notice mold or other residue
building up on the ice maker, it should
be powered-off and cleaned thoroughly.
Use room temperature water and mild
detergent with a soft cloth to clean all
inside surfaces, rinse with water and
then run 3 cycles of ice making with
new water each time, discarding the
ice. Ideally also use professional ice
machine descaler and sanitizer solutions,
following manufacturer’s instructions
for use.
Provided the water, scoop, ice machine
and immediate environment are kept
clean and hygienic, mold should be
avoided.
Ensure the Water Drain Cap (front
bottom of unit) is in place.

13
SOLUTION
Warranty
hOmeLabs offers a limited one-year warranty (“warranty period”) on all of our products
purchased new and unused from hOmeLabs, LLC or an authorized reseller, with an original
proof of purchase and where a defect has arisen, wholly or substantially, as a result of
faulty manufacturing, parts, or workmanship during the one-year warranty period. The
warranty does not apply where damage is caused by other factors, including, but without
limitation to: (a) normal wear and tear; (b) abuse, mishandling, accident, or failure to follow
operating instructions; (c) exposure to liquid or infiltration of foreign particles; (d) servicing or
modifications of the product other than by hOmeLabs™; (e) commercial or non-household use.
The hOmeLabs warranty covers all costs related to restoring the proven defective product through
repair or replacement of any defective part and necessary labor so that it conforms to its original
specifications. A replacement product may be provided instead of repairing a defective product.
hOmeLabs’s exclusive obligation under this warranty is limited to such repair or replacement.
A receipt indicating the purchase date is required for any claim, so please keep all
receipts in a safe place. We recommend that you register your product on our website:
homelabs.com/reg. Although greatly appreciated, the product registration is not required
to activate any warranty and product registration does not eliminate the need for the original
proof of purchase. The warranty becomes void if attempts at repair are made by non-authorized
third parties and/or if spare parts, other than those provided by hOmeLabs, are used. You may also
arrange for service after the warranty expires
at an additional cost.
These are our general terms for warranty service, but we always urge our customers to reach out
to us with any issue, regardless of warranty terms. If you have an issue with a hOmeLabs product,
please contact us at 1-(800)-898-3002, and we will do our best to resolve it for you.
This warranty gives you specific legal rights, and you may have other legal rights which vary from
state to state, province to province, or country to country. The customer may assert any such
rights at their sole discretion.

14
WARNING: Keep all plastic bags away from children.
HME010019N
homelabs.com/help 1-(800)-898-3002 [email protected]
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Manufacturing Information
Contact Us
This manual covers all items with these model numbers:
SKU: HME010019N
Rated Voltage/Frequency: 115V~ 60Hz
Weight: 16.31 lb
Dimensions: H 12.9 × W 9.5 × L 14 inches
Recommended Room Temperature: 50°F to 105°F (10°C to 40°C).
WARNING: This product can expose you to chemicals including Lead and Phthalates, which are
known to the State of California to cause cancer and birth defects or other reproductive harm.
For more information go to www.P65Warnings.ca.gov.

Distributed by hOmeLabs, LLC
37 East 18 Street, 7th Floor
New York, USA 10003
1-(800)-898-3002
[e-mail]
homelabs.com/help
All rights reserved, hOmeLabs.
Made in China.
For Household Use Only