HomeMatic HmIP-HAP-UK User manual

Mounting instruction and operating manual
Access Point (UK)
HmIP-HAP-UK

2
Package contents
Quantity Description
1
Homematic IP Access Point (UK)
1 Plug-in mains adapter
1 Network cable
2 Screws
2 Plugs
1 Operating manual
Documentation © 2017 eQ-3 AG, Germany
All rights reserved. Translation from the original version in German. This manual may not be reproduced in any format, either in
whole or in part, nor may it be duplicated or edited by electronic, mechanical or chemical means, without the written consent of the
publisher.
Typographical and printing errors cannot be excluded. However, the information contained in this manual is reviewed on a regular
basis and any necessary corrections will be implemented in the next edition. We accept no liability for technical or typographical
errors or the consequences thereof.
All trademarks and industrial property rights are acknowledged.
Printed in Hong Kong
Changes may be made without prior notice as a result of technical advances.
151413
Version 1.0 // (01/2017)

3
Table of contents
1 Homematic IP - the next smart home generation ............................................................................................................4
2 Function and device overview ...............................................................................................................................................4
3 Information about this manual...............................................................................................................................................6
4 Hazard information...................................................................................................................................................................6
5 Start-up .......................................................................................................................................................................................7
5.1 Set-up and mounting ......................................................................................................................................................................................7
5.2 First steps: Teaching-in devices and adding rooms................................................................................................................................. 9
5.3 Operation and configuration ........................................................................................................................................................................ 9
6 Troubleshooting ......................................................................................................................................................................10
6.1 Command not confirmed............................................................................................................................................................................ 10
6.2 Duty cycle ....................................................................................................................................................................................................... 10
6.3 Error codes and flashing sequences ......................................................................................................................................................... 10
7 Restore factory settings......................................................................................................................................................... 11
8 Maintenance and cleaning....................................................................................................................................................12
9 General information about radio operation......................................................................................................................12
10 Technical specifications.........................................................................................................................................................13

Homematic IP - the next smart home generation
4
2 Function and device overview
The Homematic IP Access Point is the central unit of
the system.
The Access Point connects the smartphone via the
Homematic IP cloud with all Homematic IP devices
and transmits the configuration data and control
commands of the app to all Homematic IP devices.
With Homematic IP, you can simply adjust your smart
home solution to your personal needs at any time and
place.
1 Homematic IP -
the next smart home generation
With Homematic IP, you can install your smart home
solution in just a few little steps.
The Homematic IP Access Point is the central unit of
the Homematic IP system and communicates via the
Homematic IP radio protocol. All devices of the system
can be configured comfortably and individually with a
smartphone via the Homematic IP app. The available
functions provided by the Homematic IP system in
combination with other components are described in
the Homematic IP User Guide. All current technical
documents and updates are provided at www.eQ-3.de.

Function and device overview
5
Back
B
E
D
C
(B) QR code and device number (SGTIN)
(C) Screw holes
(D) Interface: Network cable
(E) Interface: Plug-in mains adapter
Device overview
Front
A
(A) System button and LED

Information about this manual
6
4 Hazard information
We do not assume any liability for damage to
property or personal injury caused by improper
use or the failure to observe the hazard
information. In such cases, any claim under
warranty is extinguished! For consequential
damages, we assume no liability!
Do not use the device if there are signs of
damage to the housing, control elements or
connecting sockets, for example, or if it
demonstrates a malfunction. If you have any
doubts, please have the device checked by an
expert.
Do not open the device. It does not contain any
parts that can be maintained by the user. In the
event of an error, please have the device
checked by an expert.
For safety and licensing reasons (CE),
unauthorized change and/or modification of
the device is not permitted.
The device may only be operated indoors and
must be protected from the eects of moisture,
vibrations, solar or other methods of heat
radiation, cold and mechanical loads.
3 Information about this manual
Please read this manual carefully before beginning
operation with your Homematic IP components. Keep
the manual so you can refer to it at a later date if you
need to. If you hand over the device to other persons
for use, please hand over this manual as well.
Symbols used:
Attention!
This indicates a hazard.
Note.
This section contains important additional in-
formation!

Start-up
7
5 Start-up
This section describes how to set up your HomematicIP
system step by step.
First install the Homematic IP app on your smartphone
and set up your Access Point as described in the fol-
lowing sections. Once your Access Point has been
installed successfully, you can add and integrate new
Homematic IP devices to your system.
5.1 Set-up and mounting
The Homematic IP app is available for iOS and
Android and can be downloaded for free in the
corresponding app stores.
• Please download the app in the app store and
install it on your smartphone.
• Start the app.
• Place the Access Point close to your router and
a socket.
Always keep a minimum distance of 50 cm
between the Homematic IP Access Point and
your WLAN router.
The device is not a toy; do not allow children to
play with it. Do not leave packaging material
lying around. Plastic films/bags, pieces of
polystyrene, etc. can be dangerous in the
hands of a child.
For power supply, only use the original plug-in
mains adapter (5 VDC/550 mA) delivered with
the device.
The device may only be connected to an easily
accessible power socket outlet. The mains
adapter must be pulled out if a hazard occurs.
Always lay cables in such a way that they do not
become a risk to people and domestic animals.
The device may only be operated within
residential buildings.
Using the device for any purpose other than
that described in this operating manual does
not fall within the scope of intended use and
shall invalidate any warranty or liability.

Start-up
8
• Scan the QR code (B) on the back side of
your Access Point. You can also enter the de-
vice number (SGTIN) (B) of your Access Point
manually.
• Please confirm in the app if the LED of your Ac-
cess Point lights up permanently blue.
• Connect the Access Point with the router using
the supplied network cable (F). Provide power
supply for the device using the supplied plug-in
mains adapter (G).
LAN
F
G

Start-up
9
• Follow the instructions of the app step by step.
• In the app, select the solution in which the de-
vice is used, give the device a name and create
a new room or allocate it to an existing room.
Please define the device names very carefully in
order to avoid assignment errors when using
various devices of the same type. You can also
change the device and room names later on.
5.3 Operation and configuration
After teaching-in your device successfully and
allocating it to a room you can comfortably control and
configure your Homematic IP system.
For further information regarding operation of the app
and configuration of the Homematic IP system, please
refert to the Homematic IP User Guide, available for
download at www.eQ-3.de.
If the LED lights up dierently, please follow the
instructions in the app or see „6.3 Error codes
and flashing sequences“ on page 10.
• The Access Point is registered to the server.
This may take a few minutes. Please wait.
• After successful registration, please press the
system button of your Access Point for con-
firmation.
• Teaching-in will be carried out.
• The Access Point is now set up and immedi-
ately ready for use.
5.2 First steps: Teaching-in devices and
adding rooms
As soon as your Homematic IP Access Point and the
Homematic IP app are ready for use, you can teach-in
additional Homematic IP devices and allocate them in
the app to dierent rooms.
• Tap on the menu symbol ( ) in the top left of
the screen of your app and select the menu
item “Teach-in device”.
• Establish the power supply of the device you
want to teach-in, in order to activate the
teach-in mode. For further information, please
refer to the operating manual of the corre-
sponding device.

Troubleshooting
10
However, repeated and radio-intensive teach-in pro-
cesses mean that it may be reached in isolated instanc-
es during start-up or initial installation of a system. If
the duty cycle limit is exceeded, the device may stop
working for a brief period. The device starts working
correctly again after a short period (max. 1 hour).
6.3 Error codes and flashing sequences
Flashing
code
Meaning Solution
Permanent
orange
lighting
Access Point is
starting
Please wait short-
ly and observe the
subsequent flash-
ing behaviour.
Fast blue
flashing
Connection to
the server is
being established
Wait until the
connection is
established and
the LED lights
permanently blue.
Permanent
blue lighting
Normal opera-
tion, connection
to server is
established
You can continue
operation.
Fast yellow
flashing
No connection
to network or
router
Connect the Ac-
cess Point to the
network/router.
6 Troubleshooting
6.1 Command not confirmed
If at least one receiver does not confirm a command,
this may be caused by radio interference (see „9 Gen-
eral information about radio operation“ on page 12).
The error will be displayed in the app and may be cause
by the follow:
• Receiver cannot be reached
• Receiver is unable to execute the command
(load failure, mechanical blockade, etc.)
• Receiver is defective
6.2 Duty cycle
The duty cycle is a legally regulated limit of the trans-
mission time of devices in the 868 MHz range. The aim
of this regulation is to safeguard the operation of all
devices working in the 868 MHz range.
In the 868 MHz frequency range we use, the maximum
transmission time of any device is 1% of an hour (i.e. 36
seconds in an hour). Devices must cease transmission
when they reach the 1% limit until this time restriction
comes to an end. Homematic IP devices are designed
and produced with 100% conformity to this regulation.
During normal operation, the duty cycle is not usually
reached.

Restore factory settings
11
7 Restore factory settings
The factory settings of the Access Point can be
restored. This will delete all settings of the
entire Homematic IP system. The factory
settings of your Homematic IP devices have to
be restored as well.
To restore the factory settings of the Access Point,
please proceed as follows:
• Disconnect the Access Point from the power
supply. Therefore, unplug the mains adapter.
• Plug-in the mains adapter again and press and
hold down the system button for 4s at the
same time, until the LED will quickly start flash-
ing orange.
• Release the system button.
• Press and hold down the system button again
for 4s, until the status LED lights up green. If the
LED lights up red, please try again.
• Release the system button to finish the proce-
dure.
The device will perform a restart.
Permanent
yellow light-
ing
No Internet con-
nection
Please check the
Internet connec-
tion and firewall
settings.
Alternately
long and
short orange
flashing
Update in
progress
Please wait until
the update has
been completed.
Fast red
flashing
Error during
update
Please check
the server and
Internet connec-
tion. Re-start the
Access Point.
Fast orange
flashing
Stage before
restoring the
factory settings
Press and hold
down the system
button again for
4s, until the status
LED lights up
green.
1x long green
lighting
Reset confirmed You can continue
operation.
1x long red
lighting
Reset failed Please try again.

Maintenance and cleaning
12
9 General information about radio
operation
Radio transmission is performed on a non-exclusive
transmission path, which means that there is a
possibility of interference occurring. Interference can
also be caused by switching operations, electrical
motors or defective electrical devices.
The range of transmission within buildings can
dier greatly from that available in the open air.
Besides the transmitting power and the
reception characteristics of the receiver,
environmental factors such as humidity in the
vicinity have an important role to play, as do
on-site structural/screening conditions.
eQ-3 AG hereby declares that this device complies
with the essential requirements and other relevant
regulations of Directive 1999/5/EC. You can find the full
declaration of conformity at www.eQ-3.de.
8 Maintenance and cleaning
The device does not require you to carry out
any maintenance. Enlist the help of an expert to
carry out any maintenance or repairs.
Clean the device using a soft, lint-free cloth that is
clean and dry. You may dampen the cloth a little with
lukewarm water in order to remove more stubborn
marks. Do not use any detergents containing solvents,
as they could corrode the plastic housing and label.

Technical specifications
13
Instructions for disposal
Do not dispose of the device with regular
domestic waste! Electronic equipment must be
disposed of at local collection points for waste
electronic equipment in compliance with the
Waste Electrical and Electronic Equipment
Directive.
Information about conformity
The CE sign is a free trading sign addressed
exclusively to the authorities and does not
include any warranty of any properties.
For technical support, please contact your
retailer.
10 Technical specifications
Device short description: HmIP-HAP-UK
Supply voltage
plug-in mains adapter (input): 100 V-240 V/50 Hz
Power consumption
plug-in mains adapter: 2.5 W max.
Supply voltage: 5 VDC
Current consumption: 500 mA max.
Standby
power consumption: 1.1 W
Degree of protection: IP20
Ambient temperature: 5 to 35 °C
Dimensions (W x H x D): 118 x 104 x 26 mm
Weight: 153 g
Radio frequency: 868.3 MHz/
869.525 MHz
Receiver category: SRD category 2
Typ. open area RF range: 400 m
Duty cycle: < 1% per h/
< 10% per h
Network: 10/100 MBit/s,
Auto-MDIX
Subject to technical changes.

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Bevollmächtigter des Herstellers:
Manufacturer’s authorised representative:
eQ-3 AG
Maiburger Straße 29
26789 Leer / GERMANY
www.eQ-3.de
Free download of the Homematic IP app!