Homentry HERDO1 Installation guide

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TTHHOORROOUUGGHHLLYY
HHEERRDDOO11

Warranty Registration
Register your warranty at:
www.homentry.com.au/warranty
or
www.homentry.co.nz/warranty

1
CONTENTS PAGE
SAFETY NSTRUCT ONS . . . . . . . 1
CARTON NVENTORY . . . . . . . . . .2
TOOLS REQU RED . . . . . . . . . . . .2
DOOR REQU REMENTS . . . . . . . .2
CONTROL PANEL . . . . . . . . . . . . . .3
OPERAT NG MANUAL RELEASE .4
PREPARE & TEST THE DOOR . . .5
P NN NG THE DOOR . . . . . . . . . . .6
NSTALLAT ON PROCEDURE . . . .7
ADJUSTMENT & TEST NG . . . . .8-9
NSTALL THE PROTECTOR
SYSTEM . . . . . . . . . . . . . . . . . . . .10
AUD BLE BEEP . . . . . . . . . . . . . . .11
PART AL OPEN NG . . . . . . . . . . . .11
W RELESS PROGRAMM NG . . . .12
OPERAT NG YOUR OPENER . . .13
MA NTA N NG YOUR OPENER . . 13
CARE OF YOUR OPENER . . . . . 13
SPEC F CAT ON . . . . . . . . . . . . . .13
W R NG . . . . . . . . . . . . . . . . . . . . .14
TROUBLESHOOT NG . . . . . . . . .15
D AGNOST C CHART . . . . . . . . . .16
WARRANTY . . . . . . . . . . . . . . .17-18
he opener must not be used on a wicket
door (door within a door).
he obstruction detection beams must be
used for all installations where the closing
force as measured on the bottom of the
door is over 400 N (40 kgf). Excessive force
will interfere with the proper operation of the
safety reverse system or damage the garage
door.
After installation, ensure that the parts of
the door do not extend over public
footpaths or roads.
nstall the wireless wall control (or any
additional wall control) in a location where
the garage door is visible away from
moving parts, at a height of at least 1.5 m
and out of the reach of children. Do not
allow children to operate push button(s) or
transmitter(s). Serious personal injury from a
closing garage door may result from misuse of
the opener.
Permanently fasten the Warning Labels in
prominent places, adjacent to wall controls
and manual release mechanisms as a
reminder of safe operating procedures.
Activate opener only when the door is in
full view, free of obstructions and the
opener is properly adjusted. No one should
enter or leave the garage while the door is
in motion.
Do not allow children to play near the door,
or with door controls.
f the supply cord is damaged, it must be
replaced by the manufacturer, its service
agent or similarly qualified persons in order to
avoid hazard.
Disconnect electric power to the garage
door opener before making repairs or
removing covers.
KEEP HESE INS RUC IONS
WARNING
• Failure to comply with the following instructions may result in serious personal injury or property damage.
• Read and follow all instructions carefully.
• The garage door opener is designed and tested to offer safe service provided it is installed and
operated in strict accordance with the instructions in this manual.
These safety alert symbols mean WARNING : A possible risk to personal safety or
property damage exists.
3.0
NOTE: If your garage has no service entrance door, we recommend an outside quick release must be installed.
This accessory allows manual operation of the garage door from outside in case of power failure.
Keep garage door balanced. Do not let the
garage door opener compensate for a binding or
sticking garage door. Sticking, binding or
unbalanced doors must be repaired before
installing this opener.
Do not wear rings, watches or loose clothing
while installing or servicing a garage door opener.
Wear gloves and suitable protective clothing
where appropriate.
Frequently examine the door installation, in
particular cable, springs and mountings for signs
of wear, damage or imbalance. Do not use if
repair or adjustment is needed since springs and
hardware are under extreme tension and a fault
can cause serious personal injury.
To avoid serious personal injury from
entanglement, remove all ropes, chains and
locks connected to the garage door before
installing the door opener.
Installation and wiring must be in compliance
with your local building and electrical codes.
he safety reverse system test is very
important. Your garage door MUS reverse on
contact with a 40 mm obstacle placed on the floor.
Failure to properly adjust the opener may result in
serious personal injury from a closing garage
door. Repeat the test once a month and make
any necessary adjustments.
This appliance is not intended for use by persons
(including children) with reduced physical, sensory
or mental capablities, or lack of experience and
knowledge, unless they have been given
supervision or instruction concerning use of the
appliance by a person responsible for their safety.
Automatic Drive - Keep away from the area of
the door as it may operate unexpectedly.
his opener should not be installed in a damp
or wet space exposed to weather.
S AR BY READING HESE IMPOR AN SAFE Y INS RUC IONS
3.0
3.0
3.0

1. nstruction manual (this document)
2. Stop collar
3. Clamp bracket, plate, washers (2) and nuts (2)
4. Release handle, cord and risk of entrapment card
5. HE952 Transmitters (2)
6. Self tapping screws (2)
7. Weight bar
8. Weight bar screws (2), washers (2) and nuts (2)
9. Warning label and risk of entrapment label
10. Opener
CAR ON INVEN ORY
1
13 mm, 10 mm, 8 mm
5.5 mm
OOLS REQUIRED
2
1. Ladder
2. Adjustable wrench for U-bolts already installed
on the door
3. 8 mm socket, 10 mm socket and 13 mm extended
socket and socket wrench
4. 300 mm socket extension (for minimum side-room
installations)
5. Drill and 5.5 mm drill bit
6. Philips-head screwdriver
7. Marker pen
8. Door stand or similar device to safely support door
(not shown)
DOOR REQUIREMEN S
3
Ensure that there is at least 40 mm from the edge of the curtain to the edge of the bracket. f the roller door
drum is on the edge of the curtain or is a smaller diameter, additional clearance may be required.
Assemble the opener to the door axle and the exisitng door bracket using the U clamp assembly provided.
Tighten to 25-28 Nm. Full installation process is in section 12.
95 mm
Minimum distance from
edge of curtain to edge of
door bracket 40 mm 95 mm
Direct clamping
method
The HERDO1 is suitable for spring balanced Residential Rolling garage doors with:
• Maximum door height of 4.5 m
• Maximum curtain area of 10.5 m2
• Maximum door mass of 60 kg
*The obstruction detection beams must be installed if the force at the edge of the closing door exceeds 400 N
(40 kgf). Door axle diameter must not exceed 35 mm.
2

3
DN UP PS
66
123
7
1
2
32
4
1
23 4 5
8
1. Terminal Block: used for external accessories (see chart below).
NOTE: The terminal block is behind a plastic cover in the back housing. Use a small screwdriver to lever
open the plastic cover if access to the terminal block is required. All wires should be secured appropriately.
2. DN Button: used to drive door DOWN.
3. UP Button: used to drive door UP.
4. P Button: used to “PROGRAM” the DOOR LIMIT .
5. S Button: used to “ AVE” the “REMOTE CONTROL ”.
6. LEDs: 1. Program DOWN, and Diagnostic code indicator Number 1.
2. Program UP indicator.
3. Diagnostic code indicator Number 2
7. Control Button: Used to activate the door when remote controls are not available. Open - top - Close.
8. Courtesy Light: turns on during operation and automatically turns off after 3 minutes.
No Function Colour Polarity Comment
1Push button Red +ve Dry contact input for push button wired wall
controls:
2Common White -ve Common terminal for push button, obstruction
detection beams & accessory power:
2 Common White -ve Common terminal for push button, R Beam &
accessory power:
3 Obstruction Detection
Beams Grey +ve R Beam nput: (pulsing type only)
4Accessory Power Green +ve 24v dc 50 mA accessory output available for a
universal receiver
CON ROL PANEL
4

Release cable
Rope
Manual release
warning label
Release handle
Overhand knot
DOWN Arrow
button
UPArrow
button
Learn
button
Learn Limits
button
HE RELEASE HANDLE & CORD
5
4
Manual release
warning label
Release handle
Overhand knot
To disengage the opener
Pull the release cord down firmly,
(opener will make a clicking noise).
To re-engage the opener
Pull the release cord down firmly,
(opener will make a clicking noise).
Disable all locks and remove any ropes connected to the garage door.
ake care when operating the manual release as an open door may fall rapidly due to weak or
broken springs, or being out of balance.
OPERA ING HE MANUAL RELEASE
6
The manual release mechanism enables the door to be
manually operated during power outages or in an emergency.
The RED Manual Release cord is preassembled to the
opener. When the opener is installed the handle should be no
higher then 1.8 metres from the floor. The cord may need to
be extended.
DO NOT DISENGAGE THE OPENER TO MANUAL
OPERATION WITH CHILDREN , PERSONS OR
OTHER OBJECTS INCLUDING MOTOR VEHICLES
WITHIN THE DOORWAY: (The door is under signifi ant tension
and if the door has developed a fault or in orre t tension, it
may be unsafe and may fall rapidly.)
N2966N2966N2966N2966

5
ES ING HE DOOR
7
Non opener side Opener side
Non opener side Opener side
Non opener side Opener side
Boss 1
• The stop collar (inset 1) is required to be installed on
the opposite side of the door to where the opener is
to be installed.
• Ensure the U-Bolt holding the door shaft to the door
bracket is tightly secure.
(NOTE : This U-Bolt must not be removed or loosened)
• Remove the bolt assembly from the plastic stop
collar. Open the collar as wide as possible and push
it onto the door shaft.
• Fit the stop collar hard against the boss of the
door drum. Reinstall the bolt assembly onto the
stop collar and tighten.
INS ALLING HE S OP COLLAR
8
• Place the weight in the centre of the door (as shown).
• Use a pencil to mark the two hole positions.
• f the door curtain does not have a handle you will need
to drill two 5.5 mm holes through the two marked
positions, then place the weight bar on the inside of the
door.
• Use the bolts, washers and nuts (provided - inset 2) to
fasten the weight bar in place.
NOTE: If the door has a lifting handle, remove the
handle, nuts & bolts. Place weight bar over the
handle holes, insert extended bolts through the
weight bar & fasten handle back in place.
Non opener side Opener side
2
INS ALLING HE WEIGH BAR
9
SAFETY CHECK!
Is the stop collar
installed?
YE : proceed to the next
step
NO: install the stop collar
before proceeding
Complete the following test to ensure your door is well
balanced, and not sticking or binding:
• Disable all locks and remove any ropes connected to the
garage door.
• Lift the door to about halfway and then release it. The
door should remain spring balanced.
• Raise and lower the door to determine if there are any
sticking or binding points (15 kgf is the absolute maximum
allowable to raise or lower the door in any position).
• f your door does not hold in place or the door binds or
sticks, call a qualified door technician before installing the
opener.

6
LEF / RIGH HAND INS ALLA ION
11
LEFT
(handing must
be changed
during limit
setting)
RIGHT
(factory
default
setting)
nside garage looking out
PINNING HE DOOR
Note: A ballooning door may delay the safety reversal
response and can compromise garage door security.
• To remedy any ballooning, insert the supplied self tapping
metal screws (inset 3) into where the curtain leaves the roll.
Secure these through the curtain into the drum wheel at
each end of the roll.
• After determining the correct fastener location as shown, lift
the door approximately half a turn from the closed position
to allow access for securing the screws.
Free curtain Ballooning Add fasteners here
Door closed Door can be
lifted Door secure
10
3

7
INS ALLA ION PROCEDURE
NOTE: The opener can be installed on either side
of the door. The following instructions are for
RIGHT HAND INSTALLATIONS (as illustrated i.e.
inside the garage looking out). For left hand
installations, reverse the instruction terminology
(eg LEFT for RIGHT etc).
Preparation:
• Place the opener in manual release mode (refer to
section 6).
• Open the roller door fully. For safety, tie a rope
around the door.
• Ensure the door axle U-BOLT and door mounting
bracket on the left hand side (non opener side) are
securely fastened.
• Support the door with a door stand or similar device
to safely support the door.
• Mark the position of the door shaft on the right hand
door bracket (for reassembly purposes).
• While the door is supported, remove the right hand
axle U-Bolt and door mounting bracket from the wall.
Install the opener:
• Slide the opener over the door axle and engage the
drive legs into the door drum wheel, either side of a
spoke.
• Refit the door mounting bracket to the wall.
• Clamp the opener on the door axle and door bracket
(inset 4) in the marked position using the clamp
assembly supplied (tighten to 25 – 28 Nm).
• Remove all ropes and the support stand.
• Check the operation of the door in manual mode by
raising and lowering by hand. t should operate
smoothly without sticking or binding. The disengage
handle should already be attached less than 1.8m
above the floor.
Connect the power:
• Position the power cable away from the door curtain
and any moving parts.
• Plug the opener into a nearby power point and turn
ON.
• The opener Light will turn ON and remain ON for 3
minutes.
Door stand
Rope
Door prop
Rope
Rope
Ladder
Rope
Ladder
Door stand
Rope
Door prop
Rope
Rope
Ladder
Rope
Ladder
4
Tighten to
25-28 Nm
12
Do not allow people to walk under or
around the door during the installation
process as serious injury can occur.
3.0

8
SE ING HE LIMI S FOR RIGH OR LEF HAND OPERA ION AND FORCE
Travel Limits set how far your door goes up and down. Your opener must also be configured for right or left hand
installation, if not the door will rotate in the reverse direction.
Program Buttons: the Control Panel diagram in section 4 identifies the Control Buttons and LED layout.
Audible Beep: An audible “BEEP” also features with each button press. This feature can be turned OFF.
Courtesy light: during the programming sequence, the courtesy light will flash at half strength.
NOTE: The HERDO1 opener is factory configured for right hand installation.
13
132A2940
1. Program
Start
2. Left/Right
Setting
3. Accept
Setting
4. Set UP
Limit
5. Accept UP
Limit
6. Set DOWN
Limit
7. Accept
DOWN
Limit
8. Learn UP
Force
9. Learn
DOWN
Force
Flash x 2
BEEP
DOWN
DOWN
UP
UP
DNDN UPUP PPSS
112233
Flash x 2
BEEP
DNDN UPUP PPSS
1
12233
DNDN UPUP PPSS
112233
DNDN UPUP PPSS
112233
Flash x 2
BEEP
DNDN UPUP PPSS
112233
Flash x 2
BEEP
DNDN UPUP PPSS
112233
Full light
BEEP
DNDN UPUP PPSS
112233
Flash x 2
BEEP
DNDN UPUP PPSS
112233
Flash x 2
BEEP
DNDN UPUP PPSS
112233
he opener will operate during this procedure. Make sure the door is clear of obstruction.
Ensure your hands are away from any moving parts before activating the door.
Setting the Right or Left Hand Operation:
Refer to the diagrams on the right for guidance.
Ensure the door is positioned halfway and the opener is
engaged.
Turn the opener Power ON, the courtesy light will turn ON.
1. Press the “P” button for 5 seconds until LED 3 will flash,
as well as LED 2 or LED 1 will flash. For Right Hand
setting LED 2 will flash, and for Left Hand setting LED 1
will flash.
2. To change to the opposite setting, simply press the “S”
button, and the opposite LED will flash.
3. When the correct hand setting is selected, Press and
Release the “P” program button to accept this
setting. (continue)
Setting the Door Limits:
4. Press and hold the “UP” button until the door
reaches the desired OPEN position (You can toggle
between the UP and DN buttons to move the door to
the correct position. Make sure there is enough room
for your vehicle to pass under)
5. Press and release the “P” program button to
accept this setting.
6. Press and hold the “DN” button until the door
reaches the desired CLOSED position (You can
toggle between the UP and DN buttons to move the
door to the correct position.)
7. Press and release the “P” program button to
accept this setting. (LED 2 should flash to indicate
you are now in Force Learn mode) (continue)
Setting the Force Automatically:
8. Press and release the “UP” button. The door will travel to
the OPEN position with LED 2 flashing.
9. Press and release the “DN” button. The door will travel to
the CLOSED position with LED 1 flashing. When fully
closed, LED 1 will stop flashing and the courtesy light will
change to full power.
(This process is now complete)
Setting the Force manually: (Only perform if Limits are
already set)
• Start with the door fully CLOSED.
• Press the “S” button twice to enter into force learn mode.
The Courtesy light will go to half strength, and Led 2 will
flash quickly.
• Press and release the “UP” button. The door will travel to
the OPEN position, then LED 1 will flash quickly.
• Press and release the “DN” button. The door will travel to
the CLOSED position, then LED 1 will stop and the
courtesy light will change to full power. (This process is
now complete)
BEEP

9
Handle should be
less than 1.8 m
<1.8 m
Once you have completed your installation and
successfully carried out the safety reverse system
test (outlined above), install the warning labels
provided with your opener as shown.
The risk of entrapment label must be installed
adjacent to the release handle at a height of less than
1.8 m from the floor.
The WARNING label must be installed in a prominent
place near any fixed control.
Any fixed wall control or wireless door control must be
mounted at a height of no less than 1.5 m out of the
reach of children.
Ensure the manual release instruction card is
attached to the rope as detailed in section 5.
Read the safety instructions (page 1) for further
details concerning safety.
FIXING WARNING LABELS
Operate the door in the down direction. The door must
reverse upon contact with the obstacle. f the door
stops on the obstacle, remove obstacle and repeat
limit and force setting (refer section 13).
Repeat test of the safety reverse system.
14
40 mm Test obstacle
40 mm Test obstacle
15
ES ING HE SAFE Y REVERSE SYS EM
The safety reverse system test is important.
The garage door must reverse on contact
with a 40 mm obstacle laid flat on the floor.
Failure to properly adjust the opener may result in
serious personal injury from a closing garage
door.
STANDARD INSTALLATION CO PLETE

10
NOTE: This accessory must be used for all
installations where the closing force as measured
on the bottom of the door is over 400 N (40 kgf).
After the opener has been installed and adjusted,
obstruction detection beams accessory can be
installed. nstructions are included with this accessory.
The obstruction detection beams provides an
additional measure of safety against a small child
or animal being trapped under a garage door. t uses
an infra-red beam, which when broken by an
obstruction, causes a closing door to open and
prevents an open door from closing and is strongly
recommended for homeowners with young
children.
Quick-Connect Terminals
C. To insert or release
wire, push in tab with
screwdriver tip
A. Strip wire
(11 mm)
B. Twist like coloured
wires together
Red
Grey White
7/16" (11 mm)
12V DC
MR850EVO ONLY
16
SAFETY FIRST!
Whilst HomEntry have engineered safety features into your garage door opener, we urge you to consider fitting
obstruction detection beams to your new garage door opener. n many countries these devices are compulsory to
assist in preventing serious injury or property damage. For your own peace of mind and the safety of others please
install this inexpensive safety device.
Door may operate unexpectedly, therefore do not allow anything to stay in the path of the door.
INS ALLING OBS RUC ION DE EC ION BEAMS (OP IONAL)
imer to close feature ( C)
TI ER TO CLOSE feature: (TTC) 10 to 180 seconds.
NOTE: Obstruction detection beams must be installed before TTC will operate.
The Timer to Close feature allows the door to automatically close after a specified time period. During the
OPEN door waiting period, the courtesy light will flash for continuously.
f the door encounters an obstruction while closing, the opener will
return to the OPEN position and the waiting period will begin again.
To activate the Timer to Close.
• Start with Rs installed and the door fully CLOSED.
• Press and Hold both “P” and “DN” buttons for 3 seconds. When the
Courtesy light flashes “TW CE”, release both buttons.
• Press the “UP” for each 10 second interval required for
Timer to Close. A “BEEP” will register for each press. “DN” button
will reduce the count if needed.
• Press and release the “P” button to accept this setting.
To Deactivate the Timer to Close.
• Start with the door fully CLOSED.
• Press and Hold both “P” and “DN” buttons for 3 seconds. When the
Courtesy light flashes “TW CE”, release both buttons.
• Press and release the “P” button to accept this setting.
Auto close is NO recommended for households with young children.
DN UP PS
123
132A2940
Flash
x 2
ACTIVATE
TIMER TO
CLOSE
SET
TIME
ACCEPT
SETTING
Flash x 2
BEEP
DNDN UPUP PPSS
112233
BEEP
DNDN UPUP PPSS
112233
Flash x 2
BEEP
DNDN UPUP PPSS
112233
ENABLING The obstruction detection beams:
• Connect the obstruction detection beam wiring to the opener and turn ON. (The obstruction detection
beams will automatically enable once they are connected and will now operate in a FA L SAFE mode.)
DISENABLING The obstruction detection beams:
f the obstruction detection beams are installed and needs to be removed the opener will need to be
reprogrammed.
Perform the power ON/OFF sequence as follows.
• Remove the obstruction detection beam wires from the opener.
• Turn the mains power OFF for 5 seconds.
• Turn the power ON for 5 seconds.
• Turn the power OFF for 5 seconds.
• Turn the power ON and check the opener operates OK without the obstruction detection beams.

11
BEEP
AUDIBLE BEEP (OP IONAL)
DN UP PS
123
132A2940
Flash
x2
AUDIBLE
BEEP
Flash x 2
BEEP
DNDN UPUP PPSS
1
12233
The HERDO1 has been factory set for Audible
“BEEP”.
The Audible beep can be turned OFF by using the
following method.
• Start with the door fully CLOSED.
• Press and Hold both “S” and “DN” buttons
for 3 seconds
• The Courtesy light will flash “TW CE”.
Release Buttons.
To turn the audible beep back ON, simply repeat the
above process.
17
Door Fully Closed
fig.1
fig.2
fig.3
BEEP
DNDN UPUP PPSS
112233
Flash
x 1
BEEP
DNDN UPUP PPSS
112233
Flash
x 2
This is an adjustable, second stop position suitable for
ventilation, pedestrian or pet access, programmed to the
Remote Control.
NOTE: Wireless Wall buttons will not operate this feature.
To Activate the Partial Opening Feature:
1. tart with the door fully CLOSED (figure 1). Drive the
opener UP and stop at the position required for PET access.
2.Enter PET activation mode by pressing the Pand UP
buttons together for 3 seconds (figure 2). Release when the
Courtesy light flashes once.
3.Press the Remote Control button that you have allocated for
this feature (figure 3). Do not use the button already
allocated for normal operation. The Courtesy light will flash
when the code is accepted.
The remote will now operate to and from the “programmed” and
the “fully closed position”. Outside this range the remote will
operate as normal.
To Deactivate the Partial Opening Feature:
1. tart with the door fully CLOSED.
2.Enter PET Activation mode by pressing the P and UP
buttons together for 3 seconds (figure 2). The Courtesy light
will flash twice, indicating that deactivation has occurred.
PAR IAL OPENING FEA URE (PE )
18

12
NOTE: The transmitter(s) supplied with your
opener are preprogrammed by the factory.
If you purchase additional transmitters, the garage
door opener must be programmed to accept the new
remote code.
Program the eceiver to Match Additional
Transmitter Codes:
Using the “S” SAVE Button
1.Press and Hold the button on the hand-held remote
that you wish to use (1).
2.Press and release the “ ” button on the opener (2).
3.Release the remote button when the courtesy light
flashes twice. It has learnt the code. If you release
the remote control push button before the opener
light flashes, the opener has not learnt the code.
Now the opener will operate when the remote control push button is
pressed.
To Erase all emote Control Codes
1.Press and Hold the “ ” button on the opener until the courtesy light
flashes twice, and continue holding for approx. 8 seconds, until the
courtesy light flashes twice again.
2.Release the button, all codes are now erased.
A tivate the opener only when door is in full view, free of obstru tion and properly adjusted.
No one should enter or leave garage while door is in motion. Do not allow hildren to operate
push button(s) or remote(s). Do not allow hildren to play near the door.
N2966N2966N2966N2966
1
2
Flash x 2
BEEP
DNDN UPUP PPSS
112233
19 WIRELESS PROGRAMMING (OP IONAL ACCESSORIES)

OPERA ION OF YOUR OPENER
Your opener can be activated by any of the following
devices:
• Opener Control Panel: UP & DOWN buttons and
Control Button - Open - Stop - Close.
• Remote Control Transmitter: hold the button down
until the door starts to move.
•The Outside keyswitch or keyless
entry system (optional accessories).
• The Transmitter
Hold the push button down until the door starts to move.
When the opener is activated:
• f open, the door will close. f closed, the door will open.
• f closing, the door will stop.
• f opening, the door will stop (allowing space for entry
and exit of pets and for fresh air).
• f the door has been stopped in a partially open or
closed position, it will reverse direction.
Obstruction behaviour:
• f an obstruction is encountered while closing, the door
will reverse.
• f an obstruction is encountered while opening, the door
will reverse and stop.
• Obstruction detection beams use an invisible beam
which, when broken by an obstruction, causes a closing
door to open and prevents an open door from closing. t
is STRONGLY RECOMMENDED for homeowners with
young children.
Opening the door manually:
The door can be opened manually by pulling the release
cord down firmly.
To re-engage the door, pull the release cord down firmly.
The opener light will turn on for 3 minutes when the
opener is activated.
MAIN ENANCE OF YOUR OPENER
Once a onth:
• Repeat safety reverse test.
Make any necessary adjustments (section 14).
• Manually operate door. f it is unbalanced or binding,
call for professional garage door service.
• Check to be sure door opens and closes fully.
Set limits and/or force if necessary.
SPECIAL NOTE: HomEntry strongly recommends that obstruction detection beams be installed on all garage door
openers.
CARE OF YOUR OPENER
When properly installed, your opener will operate with
minimal maintenance. The opener does not require
additional lubrication.
Limit and Force Settings: These settings must be
checked and properly set when the opener is installed.
Weather conditions may cause some minor changes in
the door operation, requiring some re-adjustments,
particularly during the first year of operation. Refer to limit
and force setting in, section 13.
Follow the instructions carefully and repeat the
safety reverse test after any adjustment.
Transmitter: Additional transmitters can be purchased at
any time. Any new transmitters must be programmed into
the opener.
Transmitter battery: f transmission range decreases,
replace the battery.
SPECIFICA IONS HERDO1
nput Voltage: 230-240 VAC, 50 Hz, 110 W
Rated Load: 32 Nm
Max.Pull Force: 400 N @ O300 mm
Max. door weight: 60 kg
Max lift under Spring Tension: 15 kg
Max. door area: 10.5 m2
Drive: DC gear motor permanent
lubrication
Max. Drum Rotations: 41/2
Memory Registers: 64
Operating Frequency: 433.30/433.92/434.54 MHz
Operating Temperature: 550C to -250C
Door should be fully closed if possible. Weak
or broken springs could allow an open door to
fall rapidly. Property damage or serious
personal injury could result.
13

14
white
white/black
24 vdc
com
External
Receiver
6
Wired Wall Button
com n/o
8Black
Red
jumper
wire
3
2
4
5
3
1
6
4 3 2 2 1
IR Beams
green (4) grey (3) white (2) red (1)
YPICAL WIRING DIAGRAM HERDO1
Information for Service Personnel
20
Battery of the remote control:
The batteries in the remote have an extremely long life.
If the trans mission range decreases, the batteries must be replaced. Batteries are not covered by the warranty.
eplacing battery (C 2032 or equivalent):
To replace battery, turn remote control around and open the case with a
screwdriver. Lift cover and lift control board below. lide battery to one side
and remove. Observe polarity of battery!
Assemble again in reverse direction.
REPLACE BA ERIES IN REMO ES
To prevent SERIOUS INJURY OR DEATH: observe the following instru tions for the battery
- NEVER allow small hildren near batteries.
- If battery is swallowed, immediately notify do tor.
- Danger of explosion if battery is repla ed improperly.
- Repla ement only by identi al or equivalent type.
- Dispose of old battery properly. Batteries should not be treated as household waste. All onsumers
are required by law to dispose of batteries properly at the designated olle tion points.
- Never re harge batteries that are not meant to be re harged.
- Do not short- ir uit batteries or take them apart.
- If ne essary, lean onta ts on batteries and onta ts
before loading.
- Never expose batteries to ex essive heat su h as sunshine, fire or the like!
N2966N2966N2966N2966
21
or
12VDC
Pb Cd Hg

15
ROUBLESHOO ING
1. The opener will not operate from either the
UP/DOWN ACTIVATION button or the transmitters :
• Does the opener have electric power? Plug a lamp into
the outlet. f it does not work, check the fuse box.
• Have you disabled all door locks? Review installation
instruction warnings on page 1.
• s there a build-up of ice or snow under the door? The
door may be frozen to the ground. Remove any
restriction.
• The garage door spring may be broken. Have it
replaced.
2. Opener operates from the transmitter, but not
from the wired wall control terminals:
• Are the wiring connections correct?
3. The door operates from the UP/DOWN ACTIVATION
buttons but not from the wireless wall control or
transmitter:
• Program the opener to match the transmitter code.
Repeat with all transmitters.
4. The transmitter has short range:
• Change the location of the transmitter in your car.
• Check to be sure the antenna on the bottom of the
opener extends fully downward.
• Some installations may have shorter range due to a
metal door, foil backed insulation, or metal garage
siding.
• Batteries may be flat. Replace.
5. The garage door opens and closes by itself:
• Be sure that all transmitter push buttons are off.
• f the wired wall control terminals are installed, remove
the bell wire from the wired wall control terminals and
operate from the ACT VAT ON button or transmitter . f
this solves the problem, the wired wall control is faulty
(replace), or there is an intermittent short on the wire
between the wired wall control and the opener.
• Clear memory and re-program all wireless wall
controls and transmitters.
6. The door reverses and stops before opening
completely:
• s something obstructing the door? s it out of balance,
or are the springs broken? Remove the obstruction or
repair the door.
22
7. Door reverses for no apparent reason and
opener lights flashes 10 times:
• Check the obstruction detection beams (if you have
installed this accessory). If the red light on the beam is
flashing, the alignment is incorrect.
• The red light on the beams may not be on if the
opener is in tandby mode. Activate the door to
temporarily exit standby mode and check lights are on
constantly. If the LEDs are flashing, realign the beams.
8. The door opens but will not close or reverses
while closing (refer to point 7 as well):
• s something obstructing the door? Pull the manual
release handle. Operate the door manually. f it is
unbalanced or binding, call a trained door systems
technician.
• Clear any ice or snow from the garage floor area where
the door closes.
• Repeat the limit and force setting. Repeat safety reverse
test after adjustments.
9. The opener strains to operate door:
• The door may be out of balance or the springs may be
broken. Close the door and use the manual release to
disconnect the door. Open and close the door
manually. A properly balanced door will stay in any
point of travel while being supported entirely by its
springs. f it does not, disconnect the opener and call a
trained door systems technician.
10. The opener motor hums briefly, then will not
work:
• Check that the door is not in manual release mode
(refer section 6).
• The garage door springs may be broken. See above.
• f the problem occurs on the first operation of the
opener, door may be locked. Disable any door locks.
11. The opener will not operate due to power
failure:
• Use the manual release handle to disconnect the door.
The door can be opened and closed manually. When
power is restored, re-engage the opener.
12. The LED Indicators on the control panel are
flashing in sequence:
• Check the diagnostic code on next page.

16
DIAGNOSTIC CHART
Your garage door opener is programmed with self-diagnostic capabilities. The indicator LEDʼs 1 & 3 on the control panel will flash a number of
times to indicate a fault code exists.
DIAGNOSTIC CODE
LED 1 LED 3
11
12
13
14
15
21
22
24
41
4 2
SYMPTOM
The garage door opener will not
close and the courtesy light flashes.
The garage door opener will not
close and the courtesy light flashes.
The door control will not function.
The garage door opener will not
close and the courtesy light flashes.
There is no door movement or motor
accelerates before stopping
suddenly.
Opener fails to operate.
Opener fails to operate.
Opener fails to operate using the
remote controls
Door is moving down, stops and
reverses.
Door is moving up, stops and
reverses.
POSSIBLE RESOLUTION
afety sensors are open circuit or wires may be cut. Inspect sensor wires for a
disconnected or cut wire. Turn power off and reboot the opener.
There is a short circuit wire for the safety sensors. Inspect safety sensor wire
at all staple points and replace wire or correct as needed. Turn power off and
reboot the opener.
The wires for the door control are shorted or the door control is faulty. Inspect
safety sensor wire at all staple points and connection points and replace wire
or correct as needed.
afety sensors are misaligned or were momentarily obstructed. Realign both
sensors to ensure both LEDs are steady and not flickering. Make sure nothing
is hanging or mounted on the door that would interrupt the sensors path while
closing.
No RPM pulses have been detected. Check the door manually for balance,
binding or obstructions. Internally the possible cause may be the motor, logic
board or RPM sensor. Try resetting door travel limits. Contact service centre.
Possible PCB memory failure. Reboot opener by turning the mains power OFF
and then ON after 15 seconds. Reprogram the door travel limits and force
settings. Contact service centre.
Possible PCB Voltage failure. Reboot opener by turning the mains power OFF
and then ON after 15 seconds. Reprogram the door travel limits and force
settings. Contact service centre.
Possible receiver failure. Reboot opener by turning the mains power OFF and
then ON after 15 seconds. Recode the transmitters. Contact service centre.
Manually open and close the door. Check for binding or obstructions, such as
a broken spring or door lock. If the door is binding or sticking contact a trained
door systems technician. If door is not binding or sticking, reset the limits (refer
to “Program the Travel Limits and Force” section).
Manually open and close the door. Check for binding or obstructions, such as
a broken spring or door lock. If the door is binding or sticking contact a trained
door systems technician. If door is not binding or sticking, reset the limits (refer
to “Program the Travel Limits and Force” section).
23

17
Warranty Registration
Register your warranty at:
www.homentry.com.au/warranty
or
www.homentry.co.nz/warranty

18
114A4873C
HHOOMMEENNTTRRYY LLIIMMIITTEEDD WWAARRRRAANNTTYY
HHoommEEnnttrryy HHEERRDDOO11
HomEntry are committed to manufacturing and supplying high quality
goods. As part of this commitment, we seek to provide reliable service
and support for our goods and are pleased to provide you, the original
purchaser, with this HomEntry Warranty.
The benefits given to you under this HomEntry Warranty are in addition
to any rights and remedies that you may have under Australian or New
Zealand consumer protection laws. Our goods come with guarantees
that cannot be excluded under the Australian Consumer Law, or New
Zealand Consumer Guarantess Act 1993. You are entitled to a
replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
HHoommEEnnttrryy’’ss WWaarrrraannttyy
WWhhaatt iiss ccoovveerreedd
HomEntry warrants to the original purchaser of the:
HomEntry HERDO1 Roller Door Opener (Unit) that it is free from
defects in materials and workmanship for a period of 24 months or
4,000 cycles (each opening & closing of the garage door equals 1 cycle)
whichever comes first, from the date of purchase when installed in a
residential premise with a residential specified garage door that is
designed for the sole purpose of a single-family dwelling.
Remote controlled transmitters and accessories included with this Unit
have a 12 month warranty from date of purchase. These transmitters
and accessories are not covered for damage caused by neglect.
WWhhaatt iiss nnoott ccoovveerreedd
Batteries and globes are not covered under this warranty period.
WWaarrrraannttyy ccoonnddiittiioonnss
It is a condition of this warranty that for the operating life of the Unit the
garage door is operable by hand and opens and closes with no more
than a maximum of 15 kgs of lifting weight.
NB: The Australian Garage Door Association directs attention to
consumers to maintain our garage door in good running order it is
important our door is serviced b a professional garage door technician
ever 12 months or earlier as conditions ma require.
You can register your warranty by completing the online form at
wwwwww..hhoommeennttrryy..ccoomm..aauuor wwwwww..hhoommeennttrryy..ccoo..nnzz.
MMaakkiinn aa ccllaaiimm
During the applicable HomEntry Warranty period, if you believe the Unit
may be defective, call our warranty line (AU: 1800 698 502, NZ: 0800
637 546).
If issues can’t be resolved over the phone, you can:
• remove and return Unit, and send the Unit freight paid to our Service
Centre or:
• return the Unit to the point of purchase for further warranty
assistance.
Once the problem has been diagnosed, subject to your rights under the
applicable Australian and New Zealand consumer protection laws with
respect to major failures, HomEntry will provide you with, at their
discretion:
• a replacement Unit
or
• repairs to the opener, HomEntry will furnish replacement parts free
of charge if non electrical.-
Repairs and replacement parts provided under this HomEntry Limited
Warranty are provided free of charge and is warranted for the remaining
portion of the original warranty period.
This HomEntry Warranty provides benefits which are in addition to your
other rights and remedies as a consumer.
EExxcclluussiioonnss -- wwhhaatt vvooiiddss tthhee wwaarrrraannttyy
If our Warranty Centre determines that a warranty claim has been made
in respect of a failure or defect arising under or out of any exclusion
detailed below such that the claim is not covered under this HomEntry
Warranty, we may, subject to your other rights and
remedies as a consumer, charge you a fee to repair, replace and/or return
the Unit to you.
This HomEntry Warranty does not cover any failure of, or defect in, the Unit
due to:
1 non-compliance with the instructions regarding specifications, installation,
operation, maintenance and testing of the Unit or of any product with
which
the Unit is used;
2 any attempt by a person other than a rofessional Dealer to repair,
dismantle, reinstall or move the Unit to another location once it has been
installed;
3 tampering, neglect, abuse, wear and tear, accident, electrical storm,
excessive use or conditions other than normal domestic use;
4 problems with, or relating to, the garage door or garage door hardware,
including but not limited to the door springs, door rollers, door alignment
or hinges;
5 problems caused by electrical faults or replacement of batteries or light
bulbs, blown fuses, electrical surges, power surges or power strikes, fire,
flood, rain, water, lightning or storms;
6 water or moisture ingress that causes corrosion or electrical malfunction;
7 corrosion caused by sea air if located near a waterway, beach etc;
8 fitment to a commercial door or in a commercial operating application,
installation of a residential garage door opener in a commercial or
industrial premises other than a single-family dwelling.
9 lack of proper maintenance, service or care of the door and Unit;
10 any unauthorised modification to the Unit; or
11 damage caused by insects, pests or other after sale damage caused by
events or accidents outside HomEntry’s reasonable control and not
arising under normal and standard operating conditions.
NB: A General urpose Outlet (G O) ie: power point must be supplied by
the consumer as this electrical fitting does not form a part of the Unit
(opener).
If this HomEntry Warranty does not apply, you may have rights available to
you under the Australian and New Zealand consumer protection laws.
AAcccceessssoorriieess WWaarrrraannttyy::
Accessories supplied with the Unit are warranted for 12 months from the
date of installation.
LLiiaabbiilliittyy –– AAuussttrraalliiaa oonnllyy
Except as set out in the Australian Consumer Law (being Schedule 2 of the
Competition and Consumer Act 2010) (as amended, consolidated or
replaced):
1 all other guarantees, warranties and representations in relation to the
Unit or its supply are excluded to the extent that HomEntry can
lawfully exclude them; and
2 under no circumstances will HomEntry be liable for consequential,
incidental or special damages arising in connection with the use, or
inability to use, the Unit, other than those which were reasonably
foreseeable as liable to result from the failure.
LLiiaabbiilliittyy –– NNeeww ZZeeaallaanndd oonnllyy
Except as set out in the Fair Trading Act 1986 and the Consumer
Guarantees Act 1993 (as amended, consolidated or replaced):
1 all other guarantees, warranties and representations in relation to the
Unit or its supply are excluded to the extent that HomEntry can
lawfully exclude them; and
2 under no circumstances will HomEntry be liable for consequential,
incidental or special damages arising in connection with the use, or
inability to use, the Unit, other than those which were reasonably
foreseeable as liable to result from the failure.
NNoottee:: WWee rreeqquueesstt tthhaatt yyoouu rreettaaiinn yyoouurr ssaalleess ddoocckkeett oorr iinnvvooiiccee aass pprrooooff--
ooff--ppuurrcchhaassee aanndd aattttaacchh iitt ttoo tthhiiss mmaannuuaall ttoo eennaabbllee yyoouu ttoo eessttaabblliisshh tthhee
ddaattee ooff ppuurrcchhaassee iinn tthhee uunnlliikkeellyy eevveenntt ooff aa wwaarrrraannttyy sseerrvviiccee bbeeiinn
rreeqquuiirreedd.. HHoommEEnnttrryy rreesseerrvveess tthhee rriihhtt ttoo cchhaannee tthhee ddeessiinn aanndd
ssppeecciiffiiccaattiioonnss ooff tthhee UUnniitt wwiitthhoouutt pprriioorr nnoottiiffiiccaattiioonn.. SSoommee ffeeaattuurreess oorr
aacccceessssoorriieess ooff tthhee UUnniitt mmaayy nnoott bbee aavvaaiillaabbllee iinn cceerrttaaiinn mmaarrkkeettss oorr
aarreeaass.. PPlleeaassee cchheecckk wwiitthh yyoouurr ddiissttrriibbuuttoorr..
HHoommEEnnttrryy ccoonnttaacctt ddeettaaiillss
AAuussttrraalliiaa
hone toll free 1800 698 502
Website: www.homentry.com.au
NNeeww ZZeeaallaanndd
hone toll free 0800 637 546
Website:www.homentry.co.nz
E312