HomeSeer HomeTroller SE3 User manual

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HomeTroller SE3 Quick-Start Guide
Congratulations on your purchase! Your HomeTroller SE3 is ready to put you in control of your home. Please take a few
minutes to read through this guide to familiarize yourself with the steps required to set up your Z-Wave network and
your HomeTroller.
STEP #1 –HomeTroller SE3 Setup
To begin using HS3 you will need to setup your HomeTroller SE3.
Follow these steps:
HomeTroller Hardware Installation
a) Unpack the HomeTroller and AC power supply.
b) Connect a monitor, mouse, and keyboard for initial set up. (The unit is also accessible remotely using VNC or
find.homeseer.com)
c) Connect an Ethernet cable to your HomeTroller and to a network port on your internet router.
d) Connect the AC power adapter to your HomeTroller to begin the boot process. Turn on the HomeTroller on and
allow the unit to boot fully.
Accessing the HomeTroller Web Interface
Once the unit is set up you will want to access the web interface
to set the system up. First you must register the unit though.
Please skip to Step 2 to access the HomeTroller remotely if you
do not have a monitor and keyboard set up with the SE3.
The method below should work with any browser on any device
(mobile or desktop).
a) Navigate to http://find.homeseer.com
b) Click the “Search” button. Your HomeSeer system should now appear at the bottom.
c) Click the IP address hyperlink to access your system’s web interface.
Changing the Username and Password
The default username is: default and the default password is: default. It is highly recommended that you change the
username and password to something more secure. Please make sure to save this information.
a) Go to the Tools menu and click Setup.
b) Click on the Network tab at the top and you will see a list under Web User Settings.
c) Enter a User Name and Password in to the respected fields and then choose the User Rights.
d) Click Add User once all fields have been completed. Click Delete to remove a User.
Updating Your HomeTroller SE3 and Setting the Time Zone
Be sure to check for updates and install any that are available and set the time zone. To do this, follow these steps:
a) Upon HomeSeer booting it will check for updates.
b) You can either restart your HomeTroller or just restart HS3.
c) HomeSeer needs to be shut down once the update procedure begins.
d) Double click on the time in the bottom right of your screen in the system tray and then click Change Time Zone.

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Registering your HomeTroller
You must register your unit to allow HS3 to boot up fully and automatically every time a restart occurs. Your licenseID
and password is located on the bottom of the unit.
a) Go to the Tools dropdown navigation at the top and click on Setup.
b) Once the setup page loads, at the very top there is a License section. Click Register Online.
c) Enter your License ID and Password located on the bottom of the unit.
d) Once completed fill out the form and proceed to your next step.
STEP #2 –Using RealVNC for Remote Access
RealVNC is a freeware software tool that will allow you to access the Windows® interface of the HomeTroller from any
remote computer via home network (LAN) or the internet (WAN). The HomeTroller is shipped with RealVNC pre-installed
for remote access.
To Access the HomeTroller from Any Computer on your Home Network
1. Open any Java-compatible browser and in the address box enter http://HomeTroller:5800. Alternately, you may
use the LAN IP address for your HomeTroller. Example: http://192.168.0.100:5800
2. If a security message appears, click the run button.
3. A small box titled “VNC Viewer: Connection Details”. Click ‘OK’ in this box.
4. Another small box titled “VNC Authentication” now appears. Use the password “hsthst” and hit the ‘enter’ key.
The Windows interface for the HomeTroller should now appear.
To Access the HomeTroller from Any Computer on the Internet
1. Open any Java-compatible browser and in the address box enter
http://[IP Address]:5800 (where [IP Address] represents the physical or virtual internet IP Address for your
HomeTroller). Example: http://77.324.445.103:5800 or http://mydomain.com:5800
2. If a security message appears, click the run button.
3. A small box titled “VNC Viewer: Connection Details”. Click ‘OK’ in this box.
4. Another small box titled “VNC Authentication” now appears. Use the password “hsthst” and hit the ‘enter’ key.
The Windows interface for the HomeTroller should now appear.
NOTE: If your internet connection is protected by a firewall or router, you’ll need to open port 5800 to allow internet
access to your HomeTroller. Check with your firewall or router manufacturer for details on how to do this.
NOTE: VNC Viewer can also be downloaded and used as an application on your remote computer to access your
HomeTroller.
STEP #3 –Installing Plug-ins
HomeSeer works with many different protocols. All of these protocols require a plug-in to be installed. There are
HomeSeer Tech plug-ins and many 3rd Party plug-ins. Please follow the instructions below on installing a plug-in or you
can click here to watch a video tutorial.
5. Locate the Plug-Ins drop down at the top of the screen. With
that dropdown click Manage.
6. Click the yellow circle to right of the Additional Interfaces.
This will present you with a list of categories. Each category
has a list of plug-ins that can be installed.
7. Click on the circle next to the category that you wish to expand.

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8. Once you see the list of plug-ins, click the check box to
the left of the plug-ins that you want to install. (You
may check more than one at a time.)
9. After you have selected the plug-ins you wish to install,
a Download and Install button will appear. Click this
button to proceed with the install.
10. You will be given a progress bar under the Installed
Plug-ins section indicating the status of the install.
11. You must now Enable your plug-ins to use them. Once
they are enabled they will be available to configure.
Some plug-ins will require you to enter a COM port
before going into the configuration pages.
12. To get to the configuration pages, go back to the top
where the plug-ins menu is and you will see a list of
your installed plug-ins. Within each plug-in there is another menu that has a link to the configuration pages.
STEP #4 –Adding a Z-Wave Controller
In order to control Z-Wave devices, such as light switches, thermostats, door locks and sensors, they must be included
into a Z-Wave “network”. Follow the steps below to add your Z-Wave controller and create a Z-Wave network. For a more
visual walkthrough, click here.
a) Go to the Plug-ins drop down menu and hover over Z-Wave. Select Controller Management.
b) Click the Add Interface button to begin the management process.
c) You will now be prompted to add an interface name, interface type, and the COM port of the interface. A good
naming scheme is either the name of the
interface you are using or the location of
your Z-Wave controller (if you have
multiple). The interface type corresponds
to the type of Z-Wave controller you are
using. If you have using an IP2SL/WF2SL,
select the Ethernet option.
d) Go ahead and click Add and let HomeSeer initialize the unit. Once initialized, you will be brought to a new
screen.
e) You must now enable the controller. Click the red circle with a line through it (“No symbol”) to enable it. You will
see a green checkmark if the interface enabled correctly.
f) To add another Z-Wave interface simply follow these instructions again.

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STEP #5 - Z-Wave Network Setup
In order to control Z-Wave devices, such as light switches, thermostats, door locks and sensors, they must be included
into a Z-Wave “network”. Follow the steps below to create your Z-Wave network and to include devices. Note: the steps
below assume you’ve already physically installed Z-Wave devices in your home.
Including Externally Powered Devices (wall switches, receptacles, plug-in modules, etc)
Z-Troller (requires a Serial-to-USB Converter Cable)
a) Take your Z-Troller and put it into “inclusion mode” by pressing and holding the Add button. Note: The Z-Troller
requires AC power or battery power to perform these steps.
b) While the Z-Troller is in inclusion mode, position it within 1-3 feet of your Z-Wave device. Now press the network
button (or paddle) on your Z-Wave device and observe the LED display on your Z-Troller. If successful, the LED
display will say HOLD and then give you the node number of the device.
c) Repeat this process for each Z-wave device you need to add to your network.
Z-Stick
a) Take your Z-Stick and put it into “inclusion mode” by pressing and releasing the large round button on one side.
A blue LED light around the button will begin blinking slowly.
b) While the Z-Stick is in inclusion mode, position it within 1-3 feet of your Z-Wave device. Now press the network
button (or paddle) on your Z-Wave device and observe the blinking LED on the Z-Stick. If successful, the LED
light will glow solidly for about 2 seconds and then will begin blinking slowly again. Note: If the LED does not
glow solidly, the device may need to be reset. Reset the device by following the procedure outlined in
“Excluding Devices” below.
c) If you have other Z-Wave devices to add to your network, you may keep the
Z-Stick in inclusion mode and add the remaining devices using the procedure above. Once you’re finished, tap
the button on the Z-Stick again. The LED light will turn off and it will no longer be in inclusion mode.
Including Battery Powered Devices (door locks, environmental sensors, etc)
Battery operated devices must be included into your Z-Wave network using the HomeTroller web interface. Your Z-Wave
Controller must be plugged into your HomeTroller while following these instructions. Follow the steps below to include
your battery operated device(s).
a) Position your battery operated Z-Wave device within 1-3 Feet of your HomeTroller.
b) From the web interface, use the pull down menus to navigate to the Z-Wave Controller Management page
(PLUG-INS > Z-Wave > Controller Management).
c) Locate the “Z-Wave Interfaces” area and expand your Z-Wave Controller section. Open the “Actions:” menu and
choose “Add/Include a Node”.
d) Click the ‘Start’ button below the Actions menu. Your HomeTroller is now in inclusion mode and is ready to
communicate with your battery operated device.
e) Activate the network button (or button sequence) on your battery operated device and observe the inclusion
process in the green log window. When done, you’ll receive an acknowledgement such as “Finished with
Replication process”. Your battery operated device is now included in your Z-Wave network!
Excluding Devices
Follow the procedure below to (a) reset the device to its factory settings or (b) remove the device from your Z-Wave
interface.

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Z-Troller (requires a Serial-to-USB Converter Cable)
a) Take your Z-Troller and put it into “exclusion mode” by pressing and holding the Delete button. Note: The Z-
Troller requires AC power or battery power to perform these steps.
b) Position the Z-Troller within 1 –3 feet of your Z-Wave device and press the network button or paddle on your Z-
Wave device. The LED display will say HOLD and then DONE. Your device has now been reset or removed from
your network.
Z-Stick
a) To put the Z-Stick into “exclusion mode”, press and hold its round button for 3 seconds. The LED light will begin
to blink rapidly.
b) Position the Z-Stick within 1 –3 feet of your Z-Wave device and press the network button or paddle on your Z-
Wave device. The blue LED light on your Z-Stick will glow solidly for about 2 seconds and then return to blinking
rapidly. Your device has now been reset or removed from your network.
STEP #6 –Importing, Editing and Controlling Your Z-Wave Devices
After you’ve created your Z-Wave network, you’ll need to import that network into your HomeTroller, so that your devices
can be monitored and controlled. Here’s how to do that:
Importing Z-Wave Devices
e) From the web interface, use the pull down menus to navigate to the Z-Wave Controller Management page
(PLUG-INS > Z-Wave > Controller Management).
f) Locate the “Z-Wave Interfaces” area and expand the section of your Z-Wave Controller. Open the “Actions:”
menu and choose “Import Node Info from Controller and Scan Devices”.
g) Click the ‘Start’ button below the Actions menu. Your HomeTroller will now import your device information from
the Z-Stick. When done, you’ll receive an acknowledgement such as “Finished with Z-Wave device
synchronization”. Your Z-Wave devices may now be monitored and controlled from the HomeTroller!
Editing and Controlling Your Z-Wave devices
a) From the web interface, use the pull down menus to navigate to the Device Management Page (VIEW > Device
Management). Click the “Show All” button in the upper right hand area of the page. A list of all your devices will
now be displayed.
b) To edit the name, location and other properties of any device, click the Name.
c) To control the device, use the buttons in the Control column.

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STEP #7 –Creating Automation Events
Simply put, an automation event consists of an action (or actions) that are set into motion by one or more triggers.
Example: Turning on lights at sunset. Trigger =
sunset, Action = turning lights on. With HomeSeer,
you can quickly and easily create all the events you
need. Here’s how to create the sunset event
above:
Creating Events
a) From the web interface, use the pull down
menus to navigate to the Events page
(VIEW > Events).
b) Change the event group name from “New Group” to “Lighting”.
c) Now expand the “New Event” section and rename the new event to “Lights on at Sunset”
d) In the shaded blue “Trigger” section, choose “The Time Is…” and then select “The Time is Sunset”
e) If the shaded green “Actions” section, choose “Control a Device” and then select the device you wish to control
and the method of control (on / off) you wish to use. The resulting event will look like this:
STEP #8 –HSTouch Server Setup
After you have successfully connected to your Wi-Fi network, you will need to make sure HSTouch Server is properly set
up before connecting the client to your HomeSeer system. Follow the instructions below to set up HSTouch Server.
a) Go to the Plug-in’s menu within your HomeSeer Web Control and click on Manage.
b) If HSTouch Server is not installed follow these steps, otherwise skip to step f
c) Click on Additional Interfaces to expand the plug-in updater.
d) Scroll down to User Interfaces and expand that. Check the box next to HomeSeer HSTouch Sever.
e) Scroll back up and click on Download and Install.
f) Now that HSTouch Sever is installed we will need to enable it. Underneath the Enable column click on the red
toggle. It should become green with a check mark in it.
g) HSTouch Server is now enabled. You can now go into HSTouch on your device to configure HSTouch.
STEP #9 –HSTouch Client Setup
Here you will configure your settings and connect to your HomeSeer system to allow for control from your device. Follow
the instructions below to set up the HSTouch Client.
a) HSTouch will prompt you to select a server or settings. Click settings. (The first launch will require an initial
setup.) A menu on the bottom right will pop up. Click Settings again. (This menu can also be used to switch
between servers, go to settings, or exit the app.)
b) Within the settings you are given multiple options. Servers 1-4 allow you to configure each server for different
locations.
c) Select the server you would like to have as your Home setup.

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d) Configure a Label for that HomeSeer system. Click
Address to enter the IP Address or Domain of the
HomeSeer System.
e) Now that you have set up the connection address,
go ahead and enter in your Username and
Password for that server. There is no need to
change the port.
f) You can follow steps c-e for the remaining 3
connections.
g) If you go back to the main settings screen, there
are other options for setting up HSTouch.
h) Connection Mode allows you to choose a default
connection for each time you start HSTouch.
(HSTouch will no longer prompt to choose a
connection at the beginning.)
i) Dim Systembar allows for the bottom systembar to
be dimmed. Font Scaling allows for changing the
scaling factor.
j) Auto Size allows for auto-sizing of the project being
used for your device. Client Name will allow you to
change the name of your device’s HSTouch Client.
(For use with HSTouch Designer). Zipcode is used
for weather.
k) Now that your Client has been set up, go back to
the Main Screen and go to the settings menu on
the bottom right. Click Exit. Now go to your app
drawer and click HSTouch. This will allow for any
changes to take place.
l) You are now ready to control your home via your
device!
STEP #10 –MyHS Remote
Welcome to the new MyHomeSeer Remote. MyHS will allow you to access your HS3 system from anywhere without
having to touch your router. There are requires for MyHS to work. HS3 must be version 3.0.0.97 or later. HSTouch
Android client requires 1.0.0.76 or later. Please make sure to update to these versions. It is recommended that you
uninstall the application and then reinstall it from the Play Store/iTunes Store.
(This guide assumes you have HSTouch Server already set up. If you do not,
please refer to the HS3 Quick Start Guide on setting that up). Now, let’s get
started!
To begin using MyHSRemote you will need to register your HS3 software with the
connected service.

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Registration
a) Once the HSTouch has finished installing, go ahead and open it up. You
will be prompted with a Log In to MyHS screen.
b) Click Register. Your default browser will come forward and load the
registration page.
c) Enter in the preferred email address you would like to use to be tied to
your MyHS for the Account Email Address. This will later be used as your
MyHS username.
d) Enter a preferred Account Password. You will use this as the password to
enter in your MyHS settings.
e) The License ID you are asked for is your HS3 licenseID. The same goes for
your License Password. (For HomeTroller HS3 users, this is located on the
bottom of your unit. For HS3 Software users, this information was emailed
to you.)
f) Click Register. You will receive a confirmation on the next screen unless
errors are detected. You will also be emailed an email that requires a
confirmation. Click the link in the email.
Setting Up MyHS
The next step involves going into the HSTouch application and entering in your
Account Username and Account Password.
a) Open up the HSTouch application. It will give you the same prompt as
earlier to Log In to MyHS.
b) The email you used to register is your Username and the password you
used will be used as the Password.
c) Click Ok and HSTouch will now connect.
d) HSTouch will now always connect through MyHS when launching. This will
work from any location and any network.

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Icon Legend for HS3
This is a list of the icons that are found in HS3 with a description of their function.
Note : Some buttons are multi-functional.
ICON
DESCRIPTION
Add / Delete
Copy Event
Standard Editing / Advanced Editing
Toggle Edit Mode
Enabled / Disabled
Error communicating
Expand / Collapse Section
Marked Devices Shown/Header and Menus Shown –
Marked Devices Hidden/Header and Menus Not Shown
Access Log Settings
Poll Devices for Status
Reset Layout to Default
Run Event
Devices Ungrouped / Grouped
Add a Keyword or Pair
Group Conditions are used / not being used
Expand Device Management Page / Collapse Device Management Page
*If you want to know what that button will do, just hover your cursor over the icon and small text will show to provide
definition.

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Trouble Shooting Your HomeTroller
All customers have lifetime support. Initially you have 30 Day Priority Phone Support and after that you have support
through our Help Desk (helpdesk.homeseer.com) and our community based Message Board (board.homeseer.com).
Symptom
Cause
Solution
Unit Won’t Power On
Ac Adapter Unplugged
Plug-In Adapter
AC Adapter Bad
Contact HomeSeer
Power Cable Bad
Unit Powers On But Won’t Boot
USB Hardware Conflict
Detach USB Device And Reboot
Software Failure
Contact HomeSeer
Hardware Failure
Z-Wave Devices Cannot Be Included
Into Z-Wave Network
Device Was Previously Installed On
Another Z-Wave Network
Use “Exclude Device” Procedure To
Reset Device, Then Try To Include
Device Failure
Replace Device
Z-Stick Failure
Contact HomeSeer
HSDiscover Cannot Locate Device
HomeTroller Not Powered On
Power Unit On
HomeTroller Not Fully Booted
Wait 2 Minutes For Unit To Boot
HomeTroller Not Connected To LAN
Connect Unit To Router And Reboot
Door Locks Won’t Include Or Can’t
Be Controlled
Inclusion Process Incorrect Or
Incomplete
Exclude Devices and Repeat
Procedure Outline In “Including
Battery Powered Devices” Section
Sensors Won’t Include Or Can’t Be
Monitored
All Other Problems
Contact HomeSeer
HomeSeer Technologies
10 Commerce Park North, Unit #10
Bedford, NH 03110
www.homeseer.com
603-471-2816