Honeywell FlexDock DX1 User manual

User Guide
FlexDock
DX1, DX2, DX4

Disclaimer
Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in
this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes
have been made. The information in this publication does not represent a commitment on the part of HII.
HII shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential
damages resulting from the furnishing, performance, or use of this material. HII disclaims all responsibility for the selec-
tion and use of software and/or hardware to achieve intended results.
This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this doc-
ument may be photocopied, reproduced, or translated into another language without the prior written consent of HII.
Copyright 2011-2019 Honeywell International Inc. All rights reserved.
Web Address: www.honeywellaidc.com
Trademarks
Other product names or marks mentioned in this document may be trademarks or registered trademarks of other compa-
nies and are the property of their respective owners.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar, dcBrowser, Duratherm, EasyADC,
EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license), Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN,
Picolink, Ready-to-Work, RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, Trakker
Antares, and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation.
Patents
For patent information, refer to www.hsmpats.com.

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TABLE OF CONTENTS
Customer Support ........................................................................................................................ iii
Technical Assistance ............................................................................................................. iii
Product Service and Repair ................................................................................................ iii
Limited Warranty .................................................................................................................... iii
Chapter 1 - About the FlexDock .....................................................................1
Model Overview............................................................................................................................... 1
DX1 Desktop Dock and DX2 Dual Dock.......................................................................... 1
DX4 Quad Dock ........................................................................................................................ 1
How to Connect the FlexDock ................................................................................................... 3
What You Need.......................................................................................................................... 3
Connect the DX1...................................................................................................................... 4
About the DX1 USB Ports............................................................................................... 4
Connect the DX2...................................................................................................................... 4
Install the Optional Retaining Clip for DX1 and DX2 ................................................ 5
Connect the DX4...................................................................................................................... 5
How to Charge Devices and Batteries.................................................................................... 5
Charge Batteries ...................................................................................................................... 5
Charging a Computer Battery...................................................................................... 6
Charging a Printer Battery............................................................................................. 6
Charge Computers, Printers, and Scanners ................................................................. 7
About the Ethernet ........................................................................................................................ 7
About the Ethernet LEDs...................................................................................................... 7
Use the CK3, CN3, and CN4 with the DX4 Ethernet Dock....................................... 8

ii DocName Variable
To download and install the software update ........................................................8
About Custom Configurations...................................................................................................8
Optional FlexDock Accessories .................................................................................................9
Chapter 2 - Troubleshoot the FlexDock........................................................1
Ethernet LED Does Not Turn On ..............................................................................................1
Problem........................................................................................................................................1
Possible Causes and Solutions...........................................................................................1
Charge LED Does Not Turn On .................................................................................................1
Problem........................................................................................................................................1
Possible Causes and Solutions...........................................................................................2
Appendix A - Specifications.............................................................................3
DX1 Specifications .........................................................................................................................3
DX2 Specifications .........................................................................................................................3
DX4 Specifications .........................................................................................................................4

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Customer Support
Technical Assistance
To search our knowledge base for a solution or to log in to the Technical Support
portal and report a problem, go to www.hsmcontactsupport.com.
For our latest contact information, see www.honeywellaidc.com/locations.
Product Service and Repair
Honeywell International Inc. provides service for all of its products through service
centers throughout the world. To obtain warranty or non-warranty service, return
your product to Honeywell (postage paid) with a copy of the dated purchase
record. To learn more, go to www.honeywellaidc.com and select Service & Repair at
the bottom of the page.
Limited Warranty
For warranty information, go to www.honeywellaidc.com and click Get Resources >
Product Warranty.

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CHAPTER
1
FlexDock User Guide 1
ABOUT THE FLEXDOCK
The FlexDocks power your computers, printers, and scanners, and charge spare
batteries. Each dock is available with a combination of product cups and battery
cups to match your products and batteries. Each battery cup can charge up to two
batteries at once.
The FlexDocks include the DX1 Desktop Dock, the DX2 Dual Dock, and the DX4
Quad Dock.
Model Overview
DX1 Desktop Dock and DX2 Dual Dock
The DX1 Desktop Dock has one computer cup and one battery cup. You can con-
nect the DX1 to a desktop PC through its USB port. DX2 is also available with two
product cups or two battery cups.
DX4 Quad Dock
DX4 is also available with other combinations of product and battery cups.

2FlexDock User Guide
Ensure all components are dry prior to mating the computers and batteries with
peripheral devices. Mating wet components may cause damage not covered by the war-
ranty.
            
       
Certifique-se de que todos os componentes estejam secos antes de conectar os compu-
tadores e as baterias aos dispositivos periféricos. A conexão de componentes úmidos
pode causar danos não cobertos pela garantia.
Před spojením počítačů a baterií s periferními zařízeními zkontrolujte, zda jsou všechny
součásti suché. Spojení mokrých součástí by mohlo způsobit poškození, na které se
nevztahuje záruka.
Vergewissern Sie sich, dass alle Komponenten trocken sind, bevor Sie Computer oder
Akkus mit Peripheriegeräten verbinden. Das Verbinden feuchter Komponenten führt
möglicherweise zu Schäden, die nicht durch die Garantie abgedeckt sind.
Asegúrese de que todos los componentes estén secos antes de conectar los terminales y
las baterías a los dispositivos periféricos. La conexión de componentes húmedos puede
provocar daños no cubiertos por la garantía.
Assurez-vous que tous les composants sont secs avant de raccorder les ordinateurs et les
batteries à des périphériques. L’insertion de composants humides risque de provoquer
des dommages non couverts par la garantie.
Assicurarsi che tutti i componenti siano asciutti prima di inserire la batteria nel compu-
ter. Il collegamento di componenti bagnati può provocare danni non coperti dalla garan-
zia.
㇂㈎㇣㈀㈗㇎ㅔ㆔ㅾ㇟㇒㇕㈅㈗㆞跛󸳀󴟄鋰ㅶ󳰙󶪓ㅣ㆗螻ㅶㄉ󵄼㆘ㅱㅎ㆗㇂㈎ㇸ㈗㇜㈎㇗ㅖㅵㅎㅝㅳ㆞󶃗
󸑁ㅡㅱㅙㅫㅟㅎㄊ󵄼㆘ㅱㅎ㆗㇂㈎ㇸ㈗㇜㈎㇗㆞󳰙󶪓ㅣ㆗ㅳㄉ胯󸎟ㅹ徽󸝬ㅳㅵ㆕ㅵㅎ󶀗𦩂ㅖ󸤐ㅗ㆗⾘󷃪󳘮
ㅖㅌ㆖ㆉㅣㄊ
󻦟󼺟󻜛󻛫󾖴󻺓󼯇󽋇󺮟󾖴󼕳󼌿󾖴󼖋󽇷󼓇󾖴󺧣󼗟󾖴󻸰󼹋󻛫󾖴󽏄󼓧󽋘󻀷󻁓. 󻢫󺮟󻗋󾖴󼓧󽋣󾖴󼖋󽇷󼓣󾖴󻻿󻸰󻆏󾖴󻾇󾖴󼓷󼒫󻟟, 󼖋󽇷󾖴
󻺋󻮳󼀓󺥯󾖴󼖋󽋋󻆘󻀷󻁓.

FlexDock User Guide 3
How to Connect the FlexDock
What You Need
You need these accessories to use the FlexDocks:
• AC power cord for your region
• Ethernet cable (Ethernet docks only)
• Micro-USB cable (DX1 only)
For information on these and other accessories, contact Customer Support.
Asegúrese de que todos los componentes estén secos antes de conectar las computado-
ras y baterías con dispositivos periféricos. La conexión de componentes húmedos puede
provocar daños no cubiertos por la garantía.
Asigurați-vă că toate componentele sunt uscate, înainte de a asocia computerele și bateriile
cu dispozitive periferice. Contactul dintre componente ude poate produce pagube care nu
sunt acoperite de garanție.
Перед соединением компьютеров и батарей с периферийными устройствами убеди-
тесь, что все компоненты сухие. Соединение влажных компонентов может вызвать
повреждения, не предусмотренные условиями гарантии.
欙󶳫🅲崡靅蟌剴撦愱󸚤撆󸴗硵勏螻󽘜󸛝鲷胯瘺繟󶳧叙潽醋ㄊ賈謢馯󶳧叙⾘󷃫吐󸷄痩󸤥壽胯啙󷕕愱馯
矼憽ㄊ
Pred spojením počítačov a akumulátorov s periférnymi zariadeniami skontrolujte, či sú
všetky komponenty suché. Spojenie vlhkých komponentov môže mať za následok
poškodenie, na ktoré sa nevzťahuje záruka.
󸒿秐󶃘鋍瘺󴈅秈叙󵵝珆󵔷󵎣賈󾗚究󸷏𥐯󹧗󷇂崡󹧗󴭳翌󸷬󸻚󸄅󶷉󾗘豥𦹃󹀣翢賈秈叙疴󵫞󾗚⾘󷃬󴇻鏚󷋿
󸤥壽癴虹󶚶蚧馯𦩂詨󾗘
Cep bilgisayarları ve pilleri çevre birimlerine bağlamadan önce tüm bileşenlerin kuru
olduğundan emin olun. Islak bileşenlerin takılması, garanti kapsamında olmayan hasar-
lara neden olabilir.

4FlexDock User Guide
Connect the DX1
7
About the DX1 USB Ports
Use the USB client port (requires a Micro-USB connector) to connect the DX1 to
your desktop PC. The USB host port is intended for use with the Ethernet or
Modem Adapter accessories. Other USB devices may not be supported.
If you are using the DX1 with the CS40 computer:
• use USB cables that are 2 meters (6 feet) or shorter.
• multiple concurrent USB connections are not supported. Connections to the
USB client port receive priority over connections to the USB host port.
For more information on connecting USB devices to your computer, see the com-
puter user manual.
Connect the DX2
To power
supply
USB client
port
USB host
port
To Ethernet
devices
(Ethernet
docks only)
To Ethernet
network
(Ethernet
docks only)
To power
supply

FlexDock User Guide 5
Install the Optional Retaining Clip for DX1 and DX2
For the DX1 and DX2, you can use the optional retaining clip to secure the power
supply cord to the dock.
Connect the DX4
How to Charge Devices and Batteries
Charge Batteries
1. Place the end of the battery into the battery cup.
2. Press the top of the battery under the tab on top of the cup. The Charge LED for
that cup flashes slowly or stays on, indicating the current charge status.
Batteries are fully charged in 6 hours or less.
To Ethernet
devices
(Ethernet
docks only)
To Ethernet
network
(Ethernet
docks only)
To power
supply

6FlexDock User Guide
Charging a Computer Battery
Charging a Printer Battery
Note: If you place a battery in the cup and the Charge LED does not flash or stay on, the
FlexDock may not be connected to power. Make sure the power supply is properly
connected to the FlexDock and to a powered AC outlet.
Charge LED
LED Color Description
Steady Green Battery is fully charged (> 95%) and ready to use.
Flashing Green Battery is still charging (> 60%).
Steady Red Battery is still charging (< 60%).
Steady Amber Battery temperature is out of charging temperature range.
For proper battery charging, the operating range is 5 °C to
35 °C (41 °F to 95 °F).
Flashing Amber Battery fault. Something is wrong with the battery, or you
are trying to charge a battery not approved by Honeywell.
Charge LED

FlexDock User Guide 7
Charge Computers, Printers, and Scanners
Place the computer, printer, or scanner in the product cup. Make sure the product
is inserted all the way into the bottom of the cup. The Battery Status LED on the
product turns on, showing that the product is charging. Batteries in:
• computers fully charge in 6 hours or less.
• printers fully charge in 4 hours or less.
• scanners fully charge in 3 hours or less.
For Battery Status LED information, see the product user manual.
About the Ethernet
Note: Use the optional Ethernet Adapter (P/N 871-238-001) to connect the DX1 to your
network. Or, use the optional Modem Adapter (P/N 871-238-002) to connect the DX1
to a phone line. For information, contact Customer Support.
About the Ethernet LEDs
The DX2 Dual Dock has two cups. Computers in the DX2 and DX4 docks can con-
nect to your Ethernet network (except for charge-only docks), and other Ethernet
devices can be connected to your network through the dock.
For the DX2 and DX4 Ethernet docks, the Ethernet LED turns on when a docked
computer is communicating with the dock or with your Ethernet network.
LED Color Description
Steady Green Computer is communicating with the dock.
Flashing Green Computer is communicating with the Ethernet network.
Ethernet LED

8FlexDock User Guide
Use the CK3, CN3, and CN4 with the DX4 Ethernet Dock
To use a CK3, CN3, or CN4 computer with the DX4 Ethernet dock, you need to
install a software update on the computer as described in the next procedure.
Note: You do not need the software update to use these computers with the DX4 charge-
only dock.
To download and install the software update
1. Go to www.honeywellaidc.com and select Support > Downloads.
2. In the Product Category list, select Computers.
3. In the Product Family list, select Handheld Computers.
4. In the Product list, select CK3 Mobile Computer, CN3 Mobile Computer, or CN4
Mobile Computer, and then click Submit. The Downloads page for the computer
appears.
5. In the OS/Firmware/Drivers list:
6. For the CK3, click CK3 FlexDock Ethernet Support ver. 1.xx.
7. For the CN3 or CN4, click CN3/CN4 FlexDock Ethernet support ver. 1.xx.
8. Follow the prompts to download the file to your desktop PC. You need to login to
download files.
9. Copy the file to the mobile computer. For help, see the computer user manual.
10. On the mobile computer, browse to the .cab file and run the file to install the
software update. After the computer automatically reboots, the computer is
ready to use with the DX4.
For information on installing .cab files automatically at boot time, see the com-
puter user manual.
About Custom Configurations
If you need a custom configuration for your FlexDock, you can order a Desktop,
Dual, or Quad Base without product or battery cups, and then order cups for your
specific combination of products and batteries. You can also order blank covers for
bays you are not using. For more information, contact Customer Support.
None Computer is not communicating with the dock, or the
dock is not connected to power.
LED Color Description

FlexDock User Guide 9
• The CK3, CN3/CN4, and CN50 computer cups have been tested and certified for
use with the Quad Base. These cups have not been tested or certified for use with
the Desktop or Dual Bases.
• The SR61 scanner and the PR2/PR3 printer cups have been tested and certified
for use with the Dual and Quad Bases.
Note: For a list of certified products, please see the associated compliance insert, located
on www.honeywellaidc.com.
Optional FlexDock Accessories
For information on these accessories, contact Customer Support.
Accessory Description
Ethernet Adapter Connects the DX1 to your Ethernet network.
Modem Adapter Connects the DX1 to your wired phone network.
Computer, Printer,
Scanner, and Battery
Cups
Additional computer, printer, scanner, and battery
cups mount in the FlexDock for custom
configurations.
Rack Mount Kit Mounts DX2 or DX4 to a standard 19-inch IT
equipment rack.

10 FlexDock User Guide

CHAPTER
2
DocName Variable 1
TROUBLESHOOT THE FLEXDOCK
Ethernet LED Does Not Turn On
Problem
You place a computer in to a cup and the Ethernet LED does not turn on.
Possible Causes and Solutions
The computer may not be fully inserted into the charging cup. Make sure the com-
puter is seated all the way into the cup.
The dock may not be connected to a working Ethernet connection. Check to see if
the LEDs mounted in the FlexDock Ethernet connectors are illuminated, and make
sure you are using a known good cable.
The dock may not be connected to power. Make sure the power supply is connected
to a known good AC power source.
For a CK3, CN3, or CN4 computer, you need to install a software update on the
computer to use it with the DX4 Ethernet dock. For more information, see Use the
CK3, CN3, and CN4 with the DX4 Ethernet Dock.
Charge LED Does Not Turn On
Problem
You place a battery into a cup and the Charge LED does not turn on.

2DocName Variable
Possible Causes and Solutions
The battery may not be fully inserted into the battery cup. Make sure the bottom of
the battery is fully inserted into the bottom of the cup, and that the top of the bat-
tery is pressed all the way under the tab.
The dock may not be connected to power. Make sure the power supply is connected
to a known good AC power source.

APPENDIX
A
DocName Variable 3
SPECIFICATIONS
DX1 Specifications
Note: Height does not include products or batteries installed in dock. Actual height
depends on product and battery cup option.
DX2 Specifications
Note: Height does not include products or batteries installed in dock. Actual height
depends on product and battery cup option.
Model Number 1002UU01
Dimensions 23.1 cm x 12.7cm x 11.4 cm (max.)
(9.1 in x 5.0 in x 4.5 in)
USB USB 2.0 Compliant
Power Requirements 100 to 240 VAC, 47-63 Hz, 1.0 A
Charging Temperature 5°C to 35°C (41°F to 95°F)
Model Number 1002UU02 (charge-only)
1002UU02 (Printer, charge-only)
Dimensions 23.1 cm x 12.7cm x 11.4 cm (max.)
(9.1 in x 5.0 in x 4.5 in)
Ethernet 10/100 Base-T supported
Power Requirements 100 to 240 VAC, 47-63 Hz, 1.0 A
Charging Temperature 5°C to 35°C (41°F to 95°F)

4DocName Variable
DX4 Specifications
Note: Height does not include products or batteries installed in dock. Actual height
depends on product and battery cup option.
Model Number 1002UU03 (Ethernet)
1002UU04 (charge-only)
1002UU04 (Printer, charge-only)
1002UU05 (Ethernet)
Dimensions 44.45 cm x 12.7cm x 11.4 cm (max.)
(17.5 in x 5.0 in x 4.5 in)
Ethernet 10/100 Base-T supported
Power Requirements 100 to 240 VAC, 50-60 Hz, 1.5 A
Charging Temperature 5°C to 35°C (41°F to 95°F)