Honeywell CT50 User manual

User Guide
Dolphin CT50
Mobile Computer
powered by Android™ 6.0 Operating System

Disclaimer
Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in
this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes
have been made. The information in this publication does not represent a commitment on the part of HII.
HII shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential
damages resulting from the furnishing, performance, or use of this material. HII disclaims all responsibility for the selec-
tion and use of software and/or hardware to achieve intended results.
This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this doc-
ument may be photocopied, reproduced, or translated into another language without the prior written consent of HII.
Copyright 2018 Honeywell International Inc. All rights reserved.
Web Address: www.honeywellaidc.com
Other product names or marks mentioned in this document may be trademarks or registered trademarks of other compa-
nies and are the property of their respective owners.
For patent information, refer to www.hsmpats.com.
Trademarks
Android, Google, and other marks are trademarks of Google Inc.
Microsoft and Windows are either registered trademarks or registered trademarks of Microsoft Corporation in the United
States and/or other countries.
The Bluetooth trademarks are owned by Bluetooth SIG, Inc., U.S.A. and licensed to Honeywell.
Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies
and are the property of their respective owners.
Patents
For patent information, see www.hsmpats.com.

Dolphin CT50 powered by Android 6.0 User Guide iii
TABLE OF CONTENTS
Customer Support ....................................................................................................................... vii
Technical Assistance ............................................................................................................vii
Product Service and Repair ............................................................................................... vii
Limited Warranty ................................................................................................................... vii
Chapter 1 - Computer Features......................................................................1
Dolphin CT50 Mobile Computer .............................................................................................. 1
About The Battery........................................................................................................................... 4
Charge the Battery......................................................................................................................... 4
Dolphin CT50 Non-Incendive............................................................................................. 4
Dolphin CT50 HealthCare and All Other Versions ..................................................... 5
Charge Before Use .................................................................................................................. 5
Change the Battery........................................................................................................................ 5
Battery Status Icon ........................................................................................................................ 7
Change the Battery Status LED Behavior ............................................................................ 8
Check the Battery Level ............................................................................................................... 8
Battery Life and Conservation .................................................................................................. 9
Battery Recommendations and Safety Precautions..................................................... 10
Enable Airplane Mode ............................................................................................................... 10
Power On the Computer ...........................................................................................................11
Unlock the Screen ....................................................................................................................... 11
Set a PIN to Protect the Computer ....................................................................................... 12
Use Gloves with the Touch Screen ....................................................................................... 12
The Good Read LED ................................................................................................................... 13
Configure the Screen Backlight ............................................................................................ 13

iv Dolphin CT50 powered by Android 6.0 User Guide
Audio Features..............................................................................................................................14
Adjust Ringtone and Notification Volume...................................................................14
Enable Vibrate Mode............................................................................................................15
Audio Settings ........................................................................................................................15
Insert a microSD Card................................................................................................................16
Transfer Files .................................................................................................................................18
Browse Files on the Computer ...............................................................................................18
Accessories for the CT50 ..........................................................................................................19
Chapter 2 - User Interface and Applications ............................................ 21
User Interface................................................................................................................................21
Home Screen .................................................................................................................................21
Navigation and Function Buttons.........................................................................................22
Status Bar Icons ...........................................................................................................................23
Remap a Button............................................................................................................................23
View Notifications........................................................................................................................24
Manage Notifications ................................................................................................................24
Customize the Home Screen...................................................................................................25
Customize the Favorites Tray..................................................................................................25
Use Google™ Search ...................................................................................................................25
Screen Gestures ...........................................................................................................................26
Set the Time Zone ........................................................................................................................26
Honeywell Applications.............................................................................................................27
Download Honeywell Launcher.............................................................................................28
Unlock Developer Options .......................................................................................................28
Chapter 3 - The Scanner................................................................................ 29
The Scanner ...................................................................................................................................29
How to Scan Bar Codes as Keyboard Input.................................................................29
Change the Scanner Settings ..........................................................................................30
Restore Default Scanner Settings ..................................................................................30
Scanner Default Settings...................................................................................................30
Data Processing Settings...................................................................................................30

Dolphin CT50 powered by Android 6.0 User Guide v
Symbology Settings..............................................................................................................33
Decode Settings.....................................................................................................................34
Imager Settings......................................................................................................................34
Trigger Settings ......................................................................................................................34
Notification Settings ............................................................................................................34
Scan a Bar Code............................................................................................................................35
Chapter 4 - Use the Phone.............................................................................37
About the Phone...........................................................................................................................37
Activate the UMTS Phone .........................................................................................................38
Activate the CDMA Phone.........................................................................................................40
Make a Phone Call .......................................................................................................................40
Answer the Phone ........................................................................................................................40
Switch Apps During a Phone Call....................................................................................41
Check the Voicemail....................................................................................................................41
Set Your Voicemail Number...............................................................................................41
Change Voicemail Settings ...............................................................................................42
Make an Emergency Phone Call ............................................................................................42
Switch Between Network Carriers .........................................................................................42
Configure Phone Settings ........................................................................................................43
Chapter 5 - Use the Camera ..........................................................................45
Color Camera .................................................................................................................................45
Adjust the Camera and Video Settings................................................................................45
How to Zoom............................................................................................................................45
Change Camera Settings ...................................................................................................46
Take a Photo ............................................................................................................................46
Record a Video ........................................................................................................................46
Chapter 6 - Configure the Computer ..........................................................49
How to Configure the Computer ............................................................................................49
Start the Settings App..........................................................................................................49
About the Structure of the Settings App ......................................................................49

vi Dolphin CT50 powered by Android 6.0 User Guide
How to Configure the Computer............................................................................................49
Start the Settings App .........................................................................................................49
Network Communications .......................................................................................................51
Connect to a Wi-Fi Network ..............................................................................................51
Configure Proxy Settings for a Wi-Fi Network...........................................................52
Disable Wi-Fi Notifications ...............................................................................................53
Connect to an Ethernet Network.....................................................................................53
How to Connect to Virtual Private Networks ..............................................................53
Wireless Security..........................................................................................................................54
Certificates...............................................................................................................................55
Bluetooth Communications ....................................................................................................56
Connect a Bluetooth Device .............................................................................................56
Configure Bluetooth Settings ..........................................................................................57
Rename or Disconnect a Paired Device .......................................................................57
Serial and USB Communications..........................................................................................58
Near Field Communication (NFC) ........................................................................................58
Chapter 7 - Manage and Maintain the CT50............................................ 59
Upgrade the System Software................................................................................................59
Restart the Computer.................................................................................................................59
Reset the Computer....................................................................................................................60
Clean Boot the Computer.........................................................................................................61
Clean the Computer....................................................................................................................62
Chapter A - Specifications ............................................................................ 63
Physical and Environmental Specifications .....................................................................63
Screen Specifications..........................................................................................................64
Language Support................................................................................................................64
Bar Code Symbologies Supported .................................................................................64
1D Symbologies.....................................................................................................................64
2D Symbologies.....................................................................................................................65
Postal Codes............................................................................................................................65
Imager Reading Distances.......................................................................................................66

Dolphin CT50 powered by Android 6.0 User Guide vii
Customer Support
Technical Assistance
To search our knowledge base for a solution or to log in to the Technical Support
portal and report a problem, go to www.hsmcontactsupport.com.
For our latest contact information, see www.honeywellaidc.com/locations.
Product Service and Repair
Honeywell International Inc. provides service for all of its products through service
centers throughout the world. To obtain warranty or non-warranty service, return
your product to Honeywell (postage paid) with a copy of the dated purchase
record. To learn more, go to www.honeywellaidc.com and select Service & Repair at
the bottom of the page.
For ongoing and future product quality improvement initiatives, the terminal
comes equipped with an embedded device lifetime counter function. Honeywell
may use the lifetime counter data for future statistical reliability analysis as well as
ongoing quality, repair and service purposes.
Note: For Non-Incendive models:
Limited Warranty
For warranty information, go to www.honeywellaidc.com and click Get Resources >
Product Warranty.
Warning: Explosion Hazard - Substitution of components may impair
suitability for Division 2 Class I, II, III locations.
Avertissement: Risque d'explosion - La substitution de composants peut
nuire à l'aptitude aux emplacements de Classe 2, Classe I, II et
III

viii Dolphin CT50 powered by Android 6.0 User Guide

CHAPTER
1
Dolphin CT50 powered by Android 6.0 User Guide 1
COMPUTER FEATURES
This chapter introduces the Dolphin® CT50 Mobile Computer with the Android 6.0
operating system. Use this chapter to learn about the basic computer features,
functions, and accessories.
Dolphin CT50 Mobile Computer
The Honeywell Dolphin CT50 Mobile Computer is an enterprise-focused
smartphone that uses the Android operating system to provide reliable and secure
management of corporate data and wireless communications. The CT50 offers key
features such as a large display, long-lasting battery, bar code imager, and rugged
durability.
Honeywell offers a Non-Incendive (NI) version of the CT50 for use in hazardous
environments. The NI version of the CT50 has yellow scan buttons.
Throughout this manual, all versions of the mobile computer are referred to as the
CT50 unless information is specific to a particular model.
The Dolphin CT50 features:
• Android 6.0 operating system
• 2 GB DRAM, 16 GB flash memory
• Large, sunlight-readable display with responsive multi-touch screen
• Glove operation touch screen
• High performance 2D imager with ergonomic scan buttons
• Software-definable LTE/UMTS or CDMA/EVDO wireless WWAN radio for high
speed data and quality voice support across all network technologies
• IEEE 802.11a/b/g/n (ac if supported) radio
•Bluetooth4.0radio
• NFC technology for short-range wireless data exchange
• Value-added software components supporting specialized imaging and OCR
functions

2 Dolphin CT50 powered by Android 6.0 User Guide
• Mid-tier rugged specifications with IP67 sealing
• Customer-accessible microSD™ slot for removable memory cards (up to 32 GB)
• Integrated GPS receiver (with WWAN radio option)
• 8-megapixel color camera
• Receiver Category 3 in accordance with EN 300 440-1
• Non-incendive version certified to Class I, II, III, Division 2, Groups A-G, -20 °C to
+50 °C, T4A
Features of the CT50
Note: The non-incendive version of the CT50 is identified by yellow scan buttons.
Scan buttons
Volume buttons
Navigation panel
Touch panel

Dolphin CT50 powered by Android 6.0 User Guide 3
Power button
Battery status LED
Good Read LED Scanner window
Camera
button
Camera lens
Battery door
latch
microSIM and microSD door
Battery

4 Dolphin CT50 powered by Android 6.0 User Guide
About The Battery
The computer uses a rechargeable 3.8 V Li-ion battery as its main power source.
The battery has a 15.5 watt hour capacity. Several factors determine the life of your
battery, such as display brightness, display timeout, input device, extreme
temperature, and your usage.
Honeywell recommends that you keep the battery charged at all times to prevent
data loss. When you change the battery, the computer automatically goes into a
power-off state and then cold boots.
Contact your local sales representative for replacement batteries.
Charge the Battery
Dolphin CT50 Non-Incendive
Caution: The battery used in this device may present a fire or chemical
burn hazard if it is mistreated. Do not disassemble it, heat it
above 100 °C (212 °F), or incinerate it. Dispose of used
batteries promptly. Keep away from children.
Caution: We recommend the use of Honeywell Li-ion battery packs. The
use of any non-Honeywell battery may result in damage not
covered by the warranty. A non-Honeywell battery will not be
charged in the device or in a Honeywell charger.
Warning: The battery pack must not be removed or installed while in a
potentially hazardous location.
Avertissement: La batterie ne doit pas être retirée ni installée dans un
site potentiellement dangereux.
Warning: Explosion Hazard - Batteries must only be changed or charged
in an area known to be non-hazardous. Use ONLY Honeywell
CT50 battery Model 318-055-009.
Avertissement: Risque d’explosion - Les batteries doivent uniquement
être remplacées ou rechargées dans un endroit non
dangereux. Utilisez UNIQUEMENT Honeywell CT50
batterie modèle
318-055-009.

Dolphin CT50 powered by Android 6.0 User Guide 5
Dolphin CT50 HealthCare and All Other Versions
The Healthcare version of the Dolphin CT50 uses battery Model CT50-BTSC, part
number 318-055-008.
All other versions of the Dolphin CT50 use battery Model CT50-BTSC, part number
318-055-005.
Charge Before Use
Make sure you fully charge the battery before you use your computer. You can
charge the battery before or after you install it in the computer. It takes about
6 hours for the battery to fully charge in any of the accessories
• Insert the battery into a Quad Battery Charger or the battery well of an
eHomeBase.
or
• Insert the computer with the battery installed into an eHomeBase, ChargeBase,
NetBase, Quad Battery Charger, USB Adapter, or Vehicle Power Adapter.
Change the Battery
If your battery power is low, you need to either charge the battery in the computer,
or replace it with a charged battery.
1. Save your files and close any open applications.
2. Press and hold the Power button. This screen appears:
3. Tap Power off. A screen appears informing you that the computer is shutting
down.

6 Dolphin CT50 powered by Android 6.0 User Guide
4. Disconnect the hand strap from the bottom of the computer.
5. Press and slide the battery door toward the bottom of the computer to unlock
the door.
6. Lift up on the edge of the battery and remove it from the computer.
7. Insert the charged battery into the computer.
8. Press in on the battery door and slide it into the locked position.

Dolphin CT50 powered by Android 6.0 User Guide 7
Battery Status Icon
Use the battery icon in the Status bar to see the power status of your battery. The
table below only includes some of the icons. For more detailed information on your
battery, go to Settings > Battery.
The Battery status LED in the upper right corner of the computer indicates the
charging status of the battery. You can also use the Battery status LED as a
notification LED. For more information on how to use the LED as a notification
LED, see http://developer.android.com/guide/topics/ui/notifiers/
notifications.html.
Icon Status
The battery charge is at 100%.
The battery charge is at 50%.
The battery is critically low. You need to replace the
battery now.
The computer is connected to external power and
the battery is charging.
There is a battery error. Install another battery. If the
problem persists, call Honeywell Technical Support.
Connected to Power LED State Description
No Blinking amber Battery level is below 20%
No Off Battery level is more than 20%
Yes Steady amber Battery level is between 0% and 60%
Yes Blinking green Battery level is between 60% and 95%
Yes Steady green Battery level is above 95%
Either Blinking red Battery error
Battery status

8 Dolphin CT50 powered by Android 6.0 User Guide
Change the Battery Status LED Behavior
You can change the behavior of the Battery status LED if the default behavior for a
charging battery (blinking green) is not acceptable to your environment.
In addition to the out-of-box Battery status LED behavior, you can choose:
• Default Battery LED
• No Battery LED
Use the Default Battery LED setting if you want the status LED to turn on steady
amber and then steady green when charging. Select the No battery LED setting if
you want to use the LED as a notification LED for applications or device manage-
ment solutions.
1. Tap All Apps > Settings > Battery LED.
2. Select one of these options:
• Default Battery LED
• HSM Battery LED (Out-of-Box setting)
• No Battery LED
Check the Battery Level
In addition to the Battery status icons and the Battery status LED, you can get the
battery status from the Settings App.
1. Tap All Apps > Settings .
2. Tap Battery. The current percentage of battery power remaining and the
amount of usage time left on the battery appear on the screen. A list shows the
battery usage for individual apps and services.
For usage details, tap one of the apps or services in the list.
Connected to Power LED State Description
No Blinking red Battery level is below 15%
No Off Battery level is 15% or more
Yes Steady red Battery level is below 15%
Yes Steady amber Battery level is between 15% and 90%
Yes Steady green Battery level is 90% or more

Dolphin CT50 powered by Android 6.0 User Guide 9
Battery Life and Conservation
If you store the batteries outside of the computer for long periods of time, they
slowly discharge. Honeywell recommends storing the battery in a charger to
maintain battery performance.
When you want to: Do this to save Battery Power
Use the computer and
the low battery status
icon appears or the
battery light turns on.
Press and hold the Power button and then select Power off
from the menu. After the computer turns off, remove the battery
and insert a fully charged battery.
Stop using the
computer for 5
minutes or more.
Make sure that the low battery status icon is not on the screen
and that the battery status LED is not on. Press the Power
button to suspend the computer.
Store the computer
for more than a day.
If you are storing the computer for a few days (such as over the
weekend), install a charged battery or connect the computer to
a power source.
If you are storing the computer for a longer period of time,
remove and charge the battery. When the battery is done
charging, store both the battery and the computer is a cool
location.
If you store the battery for several months, recharge the battery
periodically to keep it at peak performance.
Store the battery
outside of the
computer.
Store the batteries in a charger.

10 Dolphin CT50 powered by Android 6.0 User Guide
Battery Recommendations and Safety Precautions
• Charge the battery before use. Battery ships with a partial charge only.
• See "Charge the Battery" on page 1-4 for approved charging methods. Use of
this battery in other devices could result in damage to the device or battery.
• Avoid dropping the battery or computer. If you suspect that the battery or
computer is damaged, send it to Honeywell service center for inspection.
• Replace this battery only with another CT50 battery as identified below. These
batteries have been tested in accordance with applicable safety standards.
Contact your Honeywell sales representative or distributor if this battery is no
longer available.
• Discarded batteries may create a safety hazard. Before disposal, cover the
battery contacts with electrical insulating tape.
• Do not modify the battery or attempt to insert foreign objects into it.
• Do not solder directly to the battery contacts.
• Do not short circuit the battery, and keep it away from metallic items.
• Do not drop the battery or apply mechanical shocks or pressure to it.
• Do not disassemble or open, crush, bend or deform, puncture, shred or burn the
battery.
• Do not immerse the battery in water or get the battery wet.
Enable Airplane Mode
If you do not need to connect to any wireless networks, you can enable Airplane
mode to turn off all the radios and save battery power.
1. Tap All Apps > Settings .
2. In the Wireless & Networks section, tap More.
3. Tap the toggle box to enable Airplane mode.
Version Battery Model Number Part Number
Non-Incendive CT50-BTSC 318-055-009
Healthcare CT50-BTSC 318-055-008
All Other CT50-BTSC 318-055-005

Dolphin CT50 powered by Android 6.0 User Guide 11
Power On the Computer
The first time you power on the computer, a Welcome screen appears. Follow the
prompts on the Welcome screen as the setup wizard has you:
• Set the default language.
• Set up the Wi-Fi network connections.
• Set the time, date, and time zone.
• Personalize (name) the computer.
After you have fully charged and installed a battery, power on the computer for the
first time:
• Press and release the Power button.
Note: Once you complete the Setup Wizard, the Welcome screen no longer appears when
you power on the computer. You will now see the Lock screen each time you power it
on.
Unlock the Screen
Every time you power on the computer, you will need to unlock it.
• Swipe up on the screen to unlock it.

12 Dolphin CT50 powered by Android 6.0 User Guide
Set a PIN to Protect the Computer
After you start using the computer, you should set a PIN to secure apps and data
on the computer.
1. Tap All Apps > Settings > Security.
2. Tap Screen lock. You can choose between these screen lock settings:
•None
•Swipe
• Pattern
•PIN
•Password
3. Tap the screen lock of your choice and follow the screens to configure it.
4. Exit the Settings App.
Use Gloves with the Touch Screen
You can use gloves, including leather, when operating the touch screen on the
computer. The gloves can be up to 2 mm (0.08 inches) thick. Use this procedure to
set the touch screen to “glove mode.”
1. Press the flat part of the gloved finger to the touch screen. You want to have
approximately 13 mm (0.51 inch) surface area touching the screen, almost as if
taking a fingerprint.
2. Tap the screen subsequently to use it with your gloved hands.
3. Exit “glove mode” by tapping the screen with your bare finger.