Honeywell GMPT-401-C1D2 User manual

GMPT-401
GMPT-401-C1D2
Personal Tracker
User Guide

ii GMPT-401 Personal Tracker User Guide
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GMPT-401 Personal Tracker User Guide iii
Contents
Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Additional Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Send Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
What is the GMPT-401 Personal Tracker? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Feature Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Modes of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Out of the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Personal Tracker Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
About Airtime Charges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Using the ViewPoint Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Staying Safe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2 Getting to Know the Personal Tracker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Positioning the Personal Tracker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Using a Remote Antenna. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
About the Personal Tracker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Inserting/Removing the Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Inserting/Removing the Tracker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
On the Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
On the Tracker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Understanding Communication Cycles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Reporting Interval. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
GPS Check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Mailbox Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
SOS Messages (Alert Mode) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3 Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Charge Times. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Battery Life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Turning the Personal Tracker On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

iv GMPT-401 Personal Tracker User Guide
Bluetooth Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Resetting the Personal Tracker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using the GMPT-401 Application for iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Inbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Outbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Draft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Favorites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Sent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Trash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
SOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
About Alert Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Canceling Alert Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Tracking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Points of Interest. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Situation Awareness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Default Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Tracker Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Pre-Set Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
SOS Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Connection Interval. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Tracker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
User Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using the Tracker in Standalone Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
4 Maintenance and Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Upgrading the Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Using the GMPT-401 Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Using the USB Cable and a PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Cleaning the Tracker and Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Battery Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
How to Protect Your iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Update the iOS Regularly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Secure Access to the iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Secured Wi-Fi Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Personal Tracker Disaster Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

GMPT-401 Personal Tracker User Guide v
A Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Customer Support
vi GMPT-401 Personal Tracker User Guide
Customer Support
For Technical Assistance contact:
•[email protected]
•[phone]
Additional Documentation
Go to www.gt.honeywell.com:
1Click Support, Log into Technical Support Portal. Create an account if
you don’t already have one.
2On the Home page, click Downloads.
3Select your product from the drop-down list.
Send FeedbackYour feedback is crucial to the continual improvement of our documentation. To
provide feedback about this manual, please contact the Technical
Communications department directly at
[e-mail]
Note: For help, click on the How to use this portal link.

1
1
Getting Started
This chapter gives an overview of the GMPT-401 Personal Tracker and
includes:
•What is the GMPT-401 Personal Tracker?
•Feature Summary
•Modes of Operation
•Out of the Box
•Personal Tracker Activation
•Using the ViewPoint Application
•Staying Safe

Chapter 1 — Getting Started
2GMPT-401 Presonal Tracker User Guide
What is the GMPT-401 Personal Tracker?
The GMPT-401 Personal Tracker is a unique individual component solution that
transforms a smartphone into a satellite tracking and messaging device.
The Personal Tracker uses Global Positioning System (GPS) satellites to obtain
information on current position and the Iridium low-earth orbit (LEO) satellite
architecture for the two-way messaging system and tracking reports.
The Personal Tracker allows a tracking application, running on a remote
computer, to display and track the operator's current position and to
communicate with the operator through text messages sent using the iOS app
installed on the Apple device.
The tracking application available from Honeywell Global Tracking is called
ViewPoint. It is a web-based application that is accessed through a web
browser running on a personal computer (PC). ViewPoint is able to display the
operator's current position on a map, send and receive messages and distribute
messages sent from one tracker to other trackers in the same fleet.
The Personal Tracker can be used from any location on the Earth's surface.

Chapter 1 — Getting Started
GMPT-401 Presonal Tracker User Guide 3
Feature Summary
Your Personal Tracker incorporates the following features:
•AlertMode– In urgent situations, you can activate the tracker’s Alert Mode.
This sends an SOS message and tracking information to the ViewPoint
operator. Depending on how the system is configured in the GMPT-401 App
or in ViewPoint, the interval between scheduled position messages many be
shorter in Alert Mode (default 2 minutes). For more information, “About
Alert Mode” on page 24.
• Point-of-Interest – This feature allows you to send a message to the
ViewPoint application to record a particular location. For more information,
“Tracking” on page 25.
• Messaging – Using the GMPT-401 App you can send and receive
messages without cell phone coverage. Messages can be sent and received
from ViewPoint (the online tracking system), an SMS recipient, an Email
recipient, or another tracker. Pre-set message can be configured so that you
can send messages quickly and easily. For more information, “Messages”
on page 21.
• Stealth Mode – When you need to operate your Personal Tracker discreetly,
selecting Stealth Mode switches off notification sounds (beeps, etc.) and
tracker LEDs. For more information, “Status” on page 27.

Chapter 1 — Getting Started
4GMPT-401 Presonal Tracker User Guide
Modes of Operation
The Personal Tracker can be used in the following configurations:
•One Device—the tracker, phone and holder assembled together to make
one device.
•Two Devices—the tracker and phone connected through Bluetooth.
•Standalone—the tracker used alone (limited functionality).

Chapter 1 — Getting Started
GMPT-401 Presonal Tracker User Guide 5
Out of the Box
the following items are delivered in the box for the Personal Tracker:
•GMPT-401 Personal Tracker
•USB charging cable (USB to pogo connector)
•Power adapter with regional plug adapters
•Product documentation
Optional Accessories
Accessory Description
GMPT-401 Personal Tracker App If using the tracker with an iPhone, download the GMPT-401 Application from the
Apple®App Store®. The GMPT-401 app provides messaging, situation awareness,
configuration and other capabilities for the tracker.
iPhone 6s Holder The holder allows you to use the tracker and iPhone as one device. It also provides
charging and power sharing capabilities.
External Antenna An external antenna can be used if the tracker is not in sky view, for example, on
the roof of the vehicle. The external antenna has a magnetic mount for metal
surfaces.
USB Cigar Lighter Charging Adapter The cigar charging adapter allows you to charge the device from the cigar lighter in
a vehicle.

Chapter 1 — Getting Started
6GMPT-401 Presonal Tracker User Guide
Personal Tracker Activation
Before you can use the GMPT-401 Personal Tracker, you must activate airtime.
Contact your account manager for the activation form. Fill out the form and
send it to the [email protected] for processing.
About Airtime Charges
Airtime charges are based on the number of messages (including routine
position reports) sent and received. SOS Mode can increase the number of
messages and may therefore incur additional costs, depending on the tariff
used. Users should refer to their tariff plan for details of charges or talk to your
account manager.
Using the ViewPoint Application
If you will be using the ViewPoint application with your tracker, you will need to
register your tracker in ViewPoint. For more information, see the ViewPoint for
GMPT-401 Personal Tracker User Guide available at www.gt.honeywell.com:
1Click Support, Log into Technical Support Portal. Create an account if
you don’t already have one.
2On the Home page, click Downloads.
3Select your product from the drop-down list.
Staying Safe
Honeywell Global Tracking recommends that the Personal Tracker is used only
as part of a larger system or plan to maintain the safety and security of
operators. The Personal Tracker has been designed to achieve the highest level
of performance and reliability, but as with all technology-based products, there
exists a risk of breakdown, performance reduction or other problem (including
strong solar flares) that could delay or prevent messaging and position
acquisition. It is therefore strongly recommended that additional measures are
in place to ensure that the safety and security of operators are not
compromised by such an event.

7
2
Getting to Know the Personal Tracker
This chapter provides information on the Personal Tracker and includes
the following:
•Positioning the Personal Tracker
•About the Personal Tracker
•Status Indicators
•Understanding Communication Cycles

Chapter 2 — Getting to Know the Personal Tracker
8GMPT-401 Personal Tracker User Guide
Positioning the Personal Tracker
The Personal Tracker uses both GPS and Iridium satellites. It is important that it
has the best possible clear sky view at all times in order to ensure good satellite
coverage. Positioning the Personal Tracker in a high upright position (vertically)
with a clear line of sight to the sky ensures the best connection. The line of sight
obstruction of Iridium satellites should be avoided where possible (such as by
buildings, dense trees, vehicles, etc.).
The tracker is best used with it’s own fitted antenna, however, if used in a
shielded area (for example in a vehicle), an external antenna can be used (see
“Using a Remote Antenna” on page 9).
Remember the following:
•Give the Personal Tracker the best view of the sky whenever possible.
•Locate the Personal Tracker at the highest possible position, free from
obstructions and safe from damage.
•Tracker performance is best when the antenna is placed vertically.
Horizontal orientation will affect antenna performance for both GPS and
Iridium satellite.
•Nearby radar transmitters, other satellite communications equipment and
microwave dishes may affect the performance of the Personal Tracker.
•Keep the Personal Tracker as far as possible from other electrical/electronic
devices in order to minimize interference.
•Do not position on hot surfaces.
•Regularly review the Personal Tracker’s coverage by checking the signal
strength icons, and ensuring that any messages that you have sent are
moving from the Outbox to the Sent mailbox (see “Messages” on
page 21).
Note: The Iridium constellation is constantly moving and it is normal for your
tracker to go in and out of coverage.

Chapter 2 — Getting to Know the Personal Tracker
GMPT-401 Personal Tracker User Guide 9
Using a Remote Antenna
The antenna on the tracker is removable and can be replaced with an external
antenna (see “Optional Accessories” on page 5). This might be necessary if
you are using the Personal Tracker inside a vehicle or any other situation where
the Personal Tracker is not in sky view.
To fit the external antenna on the tracker:
1Unscrew and remove the tracker’s antenna.
2Screw on the external antenna until finger tight, then turn a further 1/4 turn.
Mount the antenna on the roof of the vehicle or where a good view of the sky
is available.
To re-fit the antenna, screw until finger tight, then turn a further 1/4 turn.
Antenna
Note: Antenna performance is best when it is placed vertically. Horizontal
orientation will affect antenna performance for both GPS and Iridium satellite.

Chapter 2 — Getting to Know the Personal Tracker
10 GMPT-401 Personal Tracker User Guide
About the Personal Tracker
Front View—As One Device
Holder
iPhone On/Off
iPhone Volume
iPhone
iPhone Home
Button

Chapter 2 — Getting to Know the Personal Tracker
GMPT-401 Personal Tracker User Guide 11
Back View—As One Device
To use the Personal Tracker as one device you must insert the phone and
tracker into the holder.
Tracker
Antenna
Phone Camera
Network LED
Tracker Power
Button
Tracker
Battery LED
Bluetooth Pairing
Button
SOS Button
Tracker Release
Buttons Pogo connector
for charging
End Cap
Lanyard Hole

Chapter 2 — Getting to Know the Personal Tracker
12 GMPT-401 Personal Tracker User Guide
Inserting/Removing the Phone
To insert the phone:
1Press the red button on the end cap and slide the lock to open.
2Slide phone in to the holder as shown and ensure the iPhone clicks into
position.
3Close the end cap and while pressing down, slide the lock until it clicks.
To remove the phone:
1Press the red button while pressing on the end cap and slide the lock to
open.
2Slide the phone upwards out of the holder.
3Close and lock end cap.

Chapter 2 — Getting to Know the Personal Tracker
GMPT-401 Personal Tracker User Guide 13
Inserting/Removing the Tracker
To insert the tracker in the holder, slide it in the back of the holder until it is
secured with a click. To remove the tracker from the holder press the release
buttons at the same time on each side of the holder and slide it out.
Release ButtonsRelease ButtonsRelease Buttons

Chapter 2 — Getting to Know the Personal Tracker
14 GMPT-401 Personal Tracker User Guide
Status Indicators
Status information is shown in two ways:
•On the phone in the GMPT-401 App
•On the tracker using the LED indicators
On the Phone Status indicators are shown on the status bar in the GMPT-401 App when the
tracker is connected by Bluetooth to the phone.
For additional status information, touch Settings on the bottom of the screen in
the GMPT-401 App and select Status. The Status screen gives detailed
information on when the unit last transmitted and when the next transmission is
expected. It also provides detail on battery charge state and includes the
firmware and application versions.
On the Tracker When in standalone operation the tracker uses the Network LED and Battery
LED indicators located on the tracker to show status.
Satellite coverage Bluetooth
Connection Tracker Battery
GPS
Note: The Iridium IMEI and Tracker ID will remain blank on the Status screen
until the tracker has registered with ViewPoint. Tracker information will only be
available when the phone is paired to the tracker and is within Bluetooth range.
Network LED
Color Indication
Green—Flashing Sending a message and satellite coverage available.
Amber—Flashing No satellite coverage.
Green—On for 3 seconds Message sent successfully
Amber—On for 3 seconds Sending message failed.
Red—Flashing fast Alert mode is activated, sending SOS message.
Red—On for 60 seconds Emergency message successfully sent.
Red—Flashing slowly System fault.